I exchanged the XZU three times and all have dead Pixel or hot Pixel. With the one I have now there 3 white Pixels. The strange thing that I see the white Pixels when I tilt the phone not when I look straight.
Do you tested yours XZU dose it has Pixel error?
Do I exchange it again? I am afraid the new will be the same.
I did that with Samsung galaxy S4 active and htc butterfly and it was always dead Pixel or hot Pixel.
What you think is it normal for the phone LCD screen to have pixel error.
what about your XZU ?
chemcup said:
I exchanged the XZU three times and all have dead Pixel or hot Pixel.
Do you tested yours XZU dose it has Pixel error?
Do I exchange it again? I am afraid the new will be the same.
I did that with Samsung galaxy S4 active and htc butterfly and it was always dead Pixel or hot Pixel.
What you think is it normal for the phone LCD screen to have pixel error.
what about your XZU ?
Click to expand...
Click to collapse
wow thats insane! Three times?! Could it be the way you use it, highly unlikely though? Obviously exchange it again.
I'm on my first one with no dead pixels...
hamdogg said:
wow thats insane! The times?! Could it be the way you use it? Obviously exchange it again.
I'm on my first one with no dead pixels...
Click to expand...
Click to collapse
exchange it again!!!. the woman in the store has enough she was not happy with that, because Friday when I exchange it ( which has dead Pixel) she opened three XZU and I test them and two have dead Pixel, and the third one I took it because I did not found any pixel error when I was in the store but when I went home I saw 3 white Pixel at booting
What is the effect in the future on the screen from the dead Pixel?
chemcup said:
exchange it again!!!. the woman in the store has enough she was not happy with that, because Friday when I exchange it ( which has dead Pixel) she opened three XZU and I test them and two have dead Pixel, and the third one I took it because I did not found any pixel error when I was in the store but when I went home I saw 3 white Pixel at booting
What is the effect on the screen from the dead Pixel?
Click to expand...
Click to collapse
I think the woman would be angry with Sony not with you the consumer. Exchange it again, and get a working unit. She may need to order some in, if the three others are defective
hamdogg said:
I think the woman would be angry with Sony not with you the consumer. Exchange it again, and get a working unit. She may need to order some in, if the three others are defective
Click to expand...
Click to collapse
thanks
I am not sure I will find one XZU without dead Pixel because until now I saw 5 XZU all have Pixel error. I do not have luck with this phone I like the phone I want to keep it. I will go tomorrow and see if she will agree to exchange it again. I think this time she will argue me about Sony policy for the dead Pixel number, because last time she just mention it?
Wish me luck !
I am very anal about dead pixels and both of my Xperia Z Ultras had no issue at all. The first thing I do with every device is to check the screens with a LCD test app. So in my opinion it's very weird that you had all these faulty units, but I would continue to try to find a perfect one.
The shop refuse to exchange it
chemcup said:
The shop refuse to exchange it
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you fricken serious?? Speak to the manager. Go higher. Is it a franchise?
In New Zealand we have 'consumer guarantees act' and we can go to a branch of the government and they force companies to front up and do what the law says or they get a massive fine.
Suck it up or go get a different phone. I find it hard to believe you got 3 phones with dead pixels in a row.. take some pics of your latest one
Anyway that’s it’s now. I will use it until a new model and better come out.
:crying::crying::crying::crying::crying:
chemcup said:
:crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Shop owner can't legally not give you a new one. It's a default unit which you took back quickly, threaten her with legal action.
Sent from my C6833 using XDA Premium 4 mobile app
Related
Similar to the good old 'post your homescreen' thread, this is the place to show off your pretty Newton Rings.
A small description how you achieved the rings for the other users would be great (left it upside down, used original case, exposed to room temperature etc.).
Here's the first one...
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Left the tablet outdoors on a table for about 20 to 30 minutes.
Will post pic!!
I will get a pic of mine and post soon!! I thought it was just mine that had this flaw..I have a couple spots that annoy the hell outta me that only show up when its humid or semi humid..Can anyone tell me what this is from..I used a Zagg protector and Galaxy tab sleeve from first day purchased...WHat is this???
jaybizza said:
I will get a pic of mine and post soon!! I thought it was just mine that had this flaw..I have a couple spots that annoy the hell outta me that only show up when its humid or semi humid..Can anyone tell me what this is from..I used a Zagg protector and Galaxy tab sleeve from first day purchased...WHat is this???
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1130230
http://www.yugatech.com/blog/personal-computing/samsung-tablets-hit-with-oil-slick-issues/
http://www.thegalaxytabforum.com/in...from-samsung-re-oil-slick-newton-rings-issue/
http://galaxytablife.com/2011/07/galaxy-tab-10-1-moisture-oil-slick-problem/
http://www.androidpolice.com/2011/0...ab-10-1s-experiencing-newtons-rings-is-yours/
http://forums.cnet.com/7723-13973_102-540466.html?messageId=5198453
http://www.iwantadroid.com/2011/07/poll-some-samsung-galaxy-tab-10-1s-experiencing-newtons-rings/
https://mobicity.zendesk.com/entries/20435036-samsung-galaxy-tab-10-1-moisture-problem
I just hoped that a fair amount of evidence would help for the many affected...
pkoper said:
I just hoped that a fair amount of evidence would help for the many affected...
Click to expand...
Click to collapse
Why do you need all these pictures of other peoples' screens, Don't you have a warranty??
Sent from my Galaxy Tab 10.1
My friend had those rings and he just took his tab back to Best Buy and they swapped it out
for him.
Sent from my Galaxy Tab 10.1
jbh00jh said:
Why do you need all these pictures of other peoples' screens, Don't you have a warranty??
Sent from my Galaxy Tab 10.1
Click to expand...
Click to collapse
I do have one, but there have been a few who went through several warranty replacements.
Also, make sure you get pictures of how horrible it looks when the screen is on....
Depenpending on what you are doing it actually does.
pkoper said:
I do have one, but there have been a few who went through several warranty replacements.
Click to expand...
Click to collapse
They will have to replace it until it doesn't have the rings or refund your money, so what's the problem? ? Mine doesn't have the rings,
So there must be plenty that don't, to use to replace the bad ones.
Sent from my Galaxy Tab 10.1
Of course they will have to and they are just replacing mine.
The problem is that I wanted to see other affected screens but you have something against it.
Do you work for Samsung?
out of curiosity have people been able to take them back months after purchase? I got mine in July it had the ring a day or so later, took it back, got another, and just yesterday i noticed i had the rings when slightly pressing on it, and now i'm guessing it's only a matter of time before it shows up....naturally i do not have a receipt any longer and not sure i'll be able to return it to best buy without it or because it's been so long???
Here is another one
pkoper said:
Of course they will have to and they are just replacing mine.
The problem is that I wanted to see other affected screens but you have something against it.
Do you work for Samsung?
Click to expand...
Click to collapse
NO.
Sent from my Galaxy Tab 10.1
ejkeebler said:
out of curiosity have people been able to take them back months after purchase? I got mine in July it had the ring a day or so later, took it back, got another, and just yesterday i noticed i had the rings when slightly pressing on it, and now i'm guessing it's only a matter of time before it shows up....naturally i do not have a receipt any longer and not sure i'll be able to return it to best buy without it or because it's been so long???
Click to expand...
Click to collapse
Did you register the tablet with Samsung. If so you don't need a reciept because they have the serial number.
Sent from my Galaxy Tab 10.1
pkoper said:
Depenpending on what you are doing it actually does.
Click to expand...
Click to collapse
I confirm, with sunlight also with screen on also using a white background when you turn a bit the tab it's impossibile to not notice the rings
Did you see this solution for newton rings. I would have posted a pic of newton rings but It resolved.
http://forum.xda-developers.com/showthread.php?p=16762875
If this doesnt help then maybe we need therapy. Lol
Sent from my GT-P7510 using xda premium
Funny thread, lol. Can see some people have it worse than mine. I'm in the uk with a us model too. I know there's a few threads about the problem but I am amazed and somewhat comforted by how many people have the issue. I am using the Samsung book cover which could be making this worse.
Took mine back to Curry's, the manager said all models had it, even their display model. (I had the 16GB black model, and got a refund.)
Then ordered the 32GB white model, and so far no newton rings, I will keep getting replacements if it manifests again though, for something this expensive, it's only logical to expect something perfect and free of fault. Cosmetic or not.
there seems to be an inherent manufacturing defect in the screen of the Samsung galaxy tab 10.1, in that it develops an oily slick / newton rings( just google newton rings oil slick galaxy tabs and you will see the extent of the defect ) ,when the tablet has been used for approximately a week , this does not affect all the tablets but around 45-60 pct. are affected , I have written to Samsung uk asking for a change under warranty , they have refused saying that because I bought the tablet overseas they cannot repair it .
I may understand some of that , if it was a warranty claim , however as a manufacturing defect this becomes too much ! , I am NOW trying to assemble as many people as possible to mount a legal case against Samsung uk , as they are refusing to repair any tablet that was bought outside their territory and they have known about that defect for a while now
if anyone is interested please let me know and I will send you my pm
Thks
Top right.
WHY WHY WHY me????? Have to go call them now to see what they can do. Dang it. All this wait for this.
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damn that blowsss!!! maybe you can get some free stuff if you complain hard enough. Good luck!
aznmode said:
Top right.
WHY WHY WHY me????? Have to go call them now to see what they can do. Dang it. All this wait for this.
Click to expand...
Click to collapse
I wonder if there's a way to find out who makes the LCD panel for the Prime? That looks like LG's handiwork. They had huge issues with screen bleed on the O2X/G2X and got dropped as a supplier to Apple because of it. Sorry you drew the short straw. At least you'll have it to use until you can exchange it or send it in for repair. GameStop has a 30 day return policy for defects so make sure you get on the list for a second wave unit in January if you're going to exchange it.
It's worse in person. The picture dims it more. I don't want a freebie. If later down the road I sell this I have to knock the price down even more and most probably wont even buy it.
BarryH_GEG said:
I wonder if there's a way to find out who makes the LCD panel for the Prime? That looks like LG's handiwork. They had huge issues with screen bleed on the O2X/G2X and got dropped as a supplier to Apple because of it. Sorry you drew the short straw. At least you'll have it to use until you can exchange it or send it in for repair. GameStop has a 30 day return policy for defects so make sure you get on the list for a second wave unit in January if you're going to exchange it.
Click to expand...
Click to collapse
Thanks for the info. I'm on the phone with them now. Man this sucks. I wanted to rub in to my friends face who has an ipad2. Now I cant.
EDIT: I need to talk to a manager tomorrow to see what they can do. No one really has them in stock. Also they said they cant do refund since its what they consider a "system". But i'll what the manager can do tomorrow. Maybe I they add my name to the next batch like you said.
I'm not really surprised the way they had to rush these things out. Just sucks I ended up with a bad one.
damn i feel for u bro. i have light bleed but its only really only noticable on the asus boot screen...
put up a fight, we didnt pay this much and wait this long to have sreen bleed and non-functional gps. good luck to you and i hope u get a perfect one next time (if it even exsists).
aznmode said:
I wanted to rub in to my friends face who has an ipad2. Now I cant.
Click to expand...
Click to collapse
Sure you can. Just do it outside with a light background and set the super bright display to stun.
BarryH_GEG said:
Sure you can. Just do it outside with a light background and set the super bright display to stun.
Click to expand...
Click to collapse
LOL. So I have to wait till tomorrow??? OR I can just cover it with 1 hand. OH I know Ill put a sticker on it. This is the first tablet I spend over $300 on. Asus you suck!
Not good.
Sent from my Galaxy Note using XDA premium.
.............
I'm so glad that unlike my TF101 B50, my Prime is perfect. The build quality for the Prime is amazingly good.
xTRICKYxx said:
I'm so glad that unlike my TF101 B50, my Prime is perfect. The build quality for the Prime is amazingly good.
Click to expand...
Click to collapse
I do admit other than the light leakage its built pretty solid. As far my issue, if its anything like any LCD tv there's probably something in there that got stuck between the screen and bezel. Probably easy fix if only I knew how to open it. The build quality is so tight I can't see how the heck they put it together.
You should be able to get a refund.
At least in the UK you would be able to.
If goods are not sold as advertised then auto refund.
If they have display model that does not have screen bleed then it is not sold as advertised.
Good luck.
Well, where do I start..
I received my first Maxx around 2 weeks ago, Initially I think wow what a phone, then 6 hours later the power button stops working so I cannot turn the screen on anymore.... SO then, I send my phone back to Amazon who send me out a new phone, or so I think as it turned out to be a refurbished phone with the Void sticker broken. After abit of an argument with Amazon who tell me they dont send out refurbished items they send me out a replacement, which the courier company loses / steals... SO again Amazon send me out a new MAXX after a few days everything s going smoothly but suddenly I now have a stuck /dead pixel right in the middle of the screen. Now I am thinking I need to send this one back but this time im getting a refund. I'd like to say I've had enough but I have not and I actually really like my Razr and im actually contemplating buying another....
paprkut said:
Well, where do I start..
I received my first Maxx around 2 weeks ago, Initially I think wow what a phone, then 6 hours later the power button stops working so I cannot turn the screen on anymore.... SO then, I send my phone back to Amazon who send me out a new phone, or so I think as it turned out to be a refurbished phone with the Void sticker broken. After abit of an argument with Amazon who tell me they dont send out refurbished items they send me out a replacement, which the courier company loses / steals... SO again Amazon send me out a new MAXX after a few days everything s going smoothly but suddenly I now have a stuck /dead pixel right in the middle of the screen. Now I am thinking I need to send this one back but this time im getting a refund. I'd like to say I've had enough but I have not and I actually really like my Razr and im actually contemplating buying another....
Click to expand...
Click to collapse
Well that really sucks. Try this app to fix the stuck pixel.. let it run for a while (~30 minutes):
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=en
These phones are generally pretty defect-free. I wouldn't go switching devices just yet.. you probably just had a run of bad luck. It happens.
Well i sent it back and got a brand new replacement which after a couple of days has developed a dodgy pixel again!!
Sent from my XT910 using xda premium
Yea I have some tough luck with pixels. Got a bionic, dead pixel. Xoom, dead pixel. Brand new LCD flat screen, dead pixel lol. They don't bother me though. As you can't see them unless you look for it. But I got my Maxx from amazon and have had no issues or dead pixels. The battery life is absolutely ridiculous.
Sent from my DROID RAZR using Tapatalk 2
wow, you must have been really unfortunate. no problems for me
scottpole said:
Yea I have some tough luck with pixels. Got a bionic, dead pixel. Xoom, dead pixel. Brand new LCD flat screen, dead pixel lol. They don't bother me though. As you can't see them unless you look for it. But I got my Maxx from amazon and have had no issues or dead pixels. The battery life is absolutely ridiculous.
Sent from my DROID RAZR using Tapatalk 2
Click to expand...
Click to collapse
ridiculously good or bad? ive had mugen 3200mah batteries and its on the same par as them IMO
I wonder if you are able to look for other seller and don't just stick to Amazon?
I assume he meant the maxx battery is ridiculous good- and it is. I never have to think about a midday charge or battery swap, and if I'm using it lightly my maxx easily lasts two days on a charge.
Sent from my DROID RAZR using xda premium
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I plug it in every night and never worry.
.215 radio - SimplexROM 1.2 - Daily Driver - XT912 - Wigdetsoid - Linux Installer - Otter Box - Safestrap
Spoke with Vodafone tonight apparently a few have called about the "green screen " or the screen bleed on the bottom right .
I'm getting a call back tomorrow . This phone will be swapped. I really like this phone but as the 6T has been announced then it has one last chance before Huawei gets dumped .
stewartk said:
Spoke with Vodafone tonight apparently a few have called about the "green screen " or the screen bleed on the bottom right .
I'm getting a call back tomorrow . This phone will be swapped. I really like this phone but as the 6T has been announced then it has one last chance before Huawei gets dumped .
Click to expand...
Click to collapse
Blagh!
I've just boxed mine up and still deciding whether to cancel and go for Pixel 3 XL or try a replacement device first....
cd993 said:
Blagh!
I've just boxed mine up and still deciding whether to cancel and go for Pixel 3 XL or try a replacement device first....
Click to expand...
Click to collapse
Give a replacement a try. IF it fails, then change. Thats what id do.
leo72793 said:
Give a replacement a try. IF it fails, then change. Thats what id do.
Click to expand...
Click to collapse
That's what I'm doing. I want the free watch lol
leo72793 said:
Give a replacement a try. IF it fails, then change. Thats what id do.
Click to expand...
Click to collapse
Getting new phone tomorrow. Then I've 30 days to see if it's ok.
If I bought from mobiles.co.uk (who are shocking btw) who do I need to contact? Them or Vodafone?
Kipp162 said:
If I bought from mobiles.co.uk (who are shocking btw) who do I need to contact? Them or Vodafone?
Click to expand...
Click to collapse
Contact who you got it from. Should be swapped next day.
I've noticed thAt this app shows the faults better
stewartk said:
Contact who you got it from. Should be swapped next day.
I've noticed thAt this app shows the faults better
Click to expand...
Click to collapse
which app? I cant tell if mine has it or not, I think I can see a very slight green hinge but not sure if its just my eyes playing tricks!
Exchanging mine today, back to my oneplus one for the next few days
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fuzzybearcow said:
Exchanging mine today, back to my oneplus one for the next few days
Click to expand...
Click to collapse
Wow mines not that bad.
fuzzybearcow said:
Exchanging mine today, back to my oneplus one for the next few days
Click to expand...
Click to collapse
I have really mild green light area around the edge, which I can only see on minimum brightness, in a pitch black room, with a grey background. (Not my usual use case for the phone)
Nothing like this though. I am going to get insurance and keep hold of it as is fine on mine. Hope you get a better replacement.
Jonathan-H said:
I have really mild green light area around the edge, which I can only see on minimum brightness, in a pitch black room, with a grey background. (Not my usual use case for the phone)
Nothing like this though. I am going to get insurance and keep hold of it as is fine on mine. Hope you get a better replacement.
Click to expand...
Click to collapse
I'm hoping the batch clove just shipped don't have this issue
I have noticed that white and grey on mine looks green/yellow down the right side of the screen on the curve, nothing like the picture above but havent had a curved front phone before so dont know if this is normal lol
havokk said:
I have noticed that white and grey on mine looks green/yellow down the right side of the screen on the curve, nothing like the picture above but havent had a curved front phone before so dont know if this is normal lol
Click to expand...
Click to collapse
It's normal for the curve to have a slight shade distortion effect
Reuben_skelz92 said:
It's normal for the curve to have a slight shade distortion effect
Click to expand...
Click to collapse
Not as bad as this.
stewartk said:
Not as bad as this.
Click to expand...
Click to collapse
I mean in normal use not at the lower brightness
Just wanted to share my experience with the fellow g8x users, i bought this phone from olx, was pretty happy with the phone, and 2 week while i was travelling on the bike, my phone slipped from my pocket and the front screen and back glass shattered, but the touch and lcd were fine, and the metal frame got multiple hard scuffs too, so the next day i visited the lg direct service center and asked them about the screen replacement, he didnt acknowledge the offer and told me it would cost me 10k indian rupees for replacement, then i showed him this web page
Link and this image specifically
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And then he confirmed the date of purchase, as my purchase date was under 6 months, he created my jobsheet after i provided my invoice, and after i handed over the mobile device, before i was about to leave he was asking the Aadhar card of the person whome this device was bought under, i was totally frustrated and he was adamant that if i couldnt produce the aadhar card, i had to pay the total 10k amount plus the service charge too, i contacted the seller, and he was generous enough and sent me his aadhar card, showed that to the service personnel, and after waiting for 2 long weeks got my screen replaced, and to my surprise, even the metal frame which had multiple scuffs got replaced.
Just wanted to share my experience, if the service personnel doesnt acknowledge just be confident and show them the free replacement page and he will replace ur screen for free
I also want to get my screen replaced because it has problem. I just want to know, does your new display feel better than original screen? Because someone told me that flipkart sale units are facing problems with display like my phone, but the replacement screen hav no problems and better colours. How do you feel?
deepansharya1111 said:
I also want to get my screen replaced because it has problem. I just want to know, does your new display feel better than original screen? Because someone told me that flipkart sale units are facing problems with display like my phone, but the replacement screen hav no problems and better colours. How do you feel?
Click to expand...
Click to collapse
colors are fine, i didnt have an issue before too, if you feel the colors too off, you can crack it and get it replaced, but after replacement your phone will be out of warranty
The offer is available for only 6 months i have touch dead problem if i go to service center will he replace new screen as 6 months free screen replacement offer is completed
I am thinking of visiting service center in july as it is far and i cant visit now will he replace if i go in july
Sai praneeth 1 said:
The offer is available for only 6 months i have touch dead problem if i go to service center will he replace new screen as 6 months free screen replacement offer is completed
I am thinking of visiting service center in july as it is far and i cant visit now will he replace if i go in july
Click to expand...
Click to collapse
Oh if u crossed 6 months time period , i guess u r out of luck my friend , i am sorry, but try your luck anyways mate
Sai praneeth 1 said:
The offer is available for only 6 months i have touch dead problem if i go to service center will he replace new screen as 6 months free screen replacement offer is completed
I am thinking of visiting service center in july as it is far and i cant visit now will he replace if i go in july
Click to expand...
Click to collapse
Did the service center guy know that the offer is valid for 6months
And which service center did u visit i mean which city
I am afraid if he will replace mine or not i think the digitizer is damaged so some part of screen is dead
Any screen hz over clock for lg g8x ?
Sai praneeth 1 said:
Did the service center guy know that the offer is valid for 6months
And which service center did u visit i mean which city
I am afraid if he will replace mine or not i think the digitizer is damaged so some part of screen is dead
Click to expand...
Click to collapse
The service center guy knew about the offer, but he was trying to extort money, thinking i didnt knew about the offer, after i showed him the offer on the website, he then started murmuring something and wanted the original buyers adhaar card even after i submitted the printed bill(bought the phone on olx). So had to contact the seller, luckily i got his adhaar card, and showed him that and in a week or so he gave me a replaced screen.