Well, where do I start..
I received my first Maxx around 2 weeks ago, Initially I think wow what a phone, then 6 hours later the power button stops working so I cannot turn the screen on anymore.... SO then, I send my phone back to Amazon who send me out a new phone, or so I think as it turned out to be a refurbished phone with the Void sticker broken. After abit of an argument with Amazon who tell me they dont send out refurbished items they send me out a replacement, which the courier company loses / steals... SO again Amazon send me out a new MAXX after a few days everything s going smoothly but suddenly I now have a stuck /dead pixel right in the middle of the screen. Now I am thinking I need to send this one back but this time im getting a refund. I'd like to say I've had enough but I have not and I actually really like my Razr and im actually contemplating buying another....
paprkut said:
Well, where do I start..
I received my first Maxx around 2 weeks ago, Initially I think wow what a phone, then 6 hours later the power button stops working so I cannot turn the screen on anymore.... SO then, I send my phone back to Amazon who send me out a new phone, or so I think as it turned out to be a refurbished phone with the Void sticker broken. After abit of an argument with Amazon who tell me they dont send out refurbished items they send me out a replacement, which the courier company loses / steals... SO again Amazon send me out a new MAXX after a few days everything s going smoothly but suddenly I now have a stuck /dead pixel right in the middle of the screen. Now I am thinking I need to send this one back but this time im getting a refund. I'd like to say I've had enough but I have not and I actually really like my Razr and im actually contemplating buying another....
Click to expand...
Click to collapse
Well that really sucks. Try this app to fix the stuck pixel.. let it run for a while (~30 minutes):
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=en
These phones are generally pretty defect-free. I wouldn't go switching devices just yet.. you probably just had a run of bad luck. It happens.
Well i sent it back and got a brand new replacement which after a couple of days has developed a dodgy pixel again!!
Sent from my XT910 using xda premium
Yea I have some tough luck with pixels. Got a bionic, dead pixel. Xoom, dead pixel. Brand new LCD flat screen, dead pixel lol. They don't bother me though. As you can't see them unless you look for it. But I got my Maxx from amazon and have had no issues or dead pixels. The battery life is absolutely ridiculous.
Sent from my DROID RAZR using Tapatalk 2
wow, you must have been really unfortunate. no problems for me
scottpole said:
Yea I have some tough luck with pixels. Got a bionic, dead pixel. Xoom, dead pixel. Brand new LCD flat screen, dead pixel lol. They don't bother me though. As you can't see them unless you look for it. But I got my Maxx from amazon and have had no issues or dead pixels. The battery life is absolutely ridiculous.
Sent from my DROID RAZR using Tapatalk 2
Click to expand...
Click to collapse
ridiculously good or bad? ive had mugen 3200mah batteries and its on the same par as them IMO
I wonder if you are able to look for other seller and don't just stick to Amazon?
I assume he meant the maxx battery is ridiculous good- and it is. I never have to think about a midday charge or battery swap, and if I'm using it lightly my maxx easily lasts two days on a charge.
Sent from my DROID RAZR using xda premium
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I plug it in every night and never worry.
.215 radio - SimplexROM 1.2 - Daily Driver - XT912 - Wigdetsoid - Linux Installer - Otter Box - Safestrap
Related
This thread explains why I need one.
Anyone got a Vibrant laying around doing nothing? I need a motherboard or charging port.
Can someone confirm this will work? At the very least, I could rip the charging port (USB) out of it... I doubt the motherboard would work.
where are all of those "I bricked my phone" threads when you need them??
If you are still looking to get one. I could use one too. Just let me know how much and ill send you the cash.
Sent from my Precision Vibrant
Wtf? Someone donate to this man! He's a great contribution to our community!
Sent from my SGH-T959 using XDA App
I'll do the soldering if you need it.
I'd like to have the motherboard if you don't need it after you're done. I'm curious as to if I can change the LEDs for the hard keys.
Sent from my SGH-T959 using xda premium
Phone is now off to Samsung. Once I hear back that they wont repair it, someone offered to sell me one for $10.
If it comes to that, I may solicit help on the soldering it to the motherboard. I can solder, but I have never done small electronics.
Dude ill buy 20 mobos if someone can get my babys pics off mine. Those r priceless to me plus I could keep themeing vibrant lol.
Samsung wanted 200per device, which I have 2, to fix mine because the so called gorrila glass is cracked on one of them......Hows that for customer service on a discontinued device?
Sent from my Precision Vibrant
I don't mind helping. I've got numerous tools at work at my disposal, including microscopes to make sure the job is done right.
Me and my girl are probably switching service in December, so you two guys can have dibs... if you want it.
Sent from my SGH-T959 using xda premium
kwes1020 said:
Dude ill buy 20 mobos if someone can get my babys pics off mine. Those r priceless to me plus I could keep themeing vibrant lol.
Samsung wanted 200per device, which I have 2, to fix mine because the so called gorrila glass is cracked on one of them......Hows that for customer service on a discontinued device?
Sent from my Precision Vibrant
Click to expand...
Click to collapse
I need to go back and read your thread I guess... how is a cracked screen preventing you from getting your babies pics man? I am ubber confused by that.
Its not the cracked screen. Ive got 2 vibes. My wifes just crapped out alll of a sudden running stock. Mine had the cracked screen but it dont affect performance. Its been like that since I dropped "gorrilla glass" in the grass a week after I got mine a year ago. Idk wtf happend to hers she made a call on stock and it goes to the vibe bootload screen then dies. I got it into recovery once but ir died before I can save drives. (less then 20 secs).
Samsung says its because its been dropped and wants roughly 200 each to fix my issues even though ones bone stock that turned into a paperweight....
Sent from my Precision Vibrant
wait... hers should EASILY be covered under warranty with Samsung. Assuming a july 15 purch, you should still have until Oct.
Are you saying T-Mo was saying "no," or samsung. If the latter, that is complete BS and I need to get more clarification for how they justify it?
Can you pull the files in the 20 seconds with ADB in bursts?
EDIT.. TWEET SENT
Hey @SamsungMobileUS - how do you justify yourself? Help the man get his babies pictures under warranty!! http://forum.xda-developers.com/showpost.php?p=17362197&postcount=10 Please RT!
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Phone itself still runs fabulously, minus the main screen haha. Soft LED buttons also work.
Above picture is the aftermath of being ran over by forsure atleast 1 car, but possibly 3.
About a month ago, I attempted to disassemble it & screen swap with a bricked donor to some success. Runs & displays with the donor screen, but I think i ****ed up a couple fuse contact points because random seizure lines strobe once in awhile.
Anywho, it's dissambled into 3 different parts atm: Motherboard, Digitizer/AMOLED pane, and the main shell.
@thehandi,
Have you tried android screencast. Before the gingerbread bootloaders we were using it to see recovery through the rainbows. It will show what should be in your screen. And you can use your mouse to navigate your phone
Beware of angry gingerbread man
Hi all,
just got a Razr and did not know about the battery life issues, i have 14 days to exchange it but they will charge me $100 + $35 restocking fee so $135 for a better battery really worth it?
I love not having to worry about battery life so it was worth the $100 to me. But if money was tighter, I might of gone with the regular Razr. So really, the only person who can answer if $135 for double battery life is worth it is you.
Yeah I am not sure, I tried it today out of box with no charge and it lasted and hour and a half but at 27% to start, I have a galaxy s and if i use that alot during the day it wont make it. i will try the Razr for a few days at work if its worse then the galaxy then i think it might be worth the $135.
You will have to decide what works for you in terms of value.
I got my Razr for 1c on teh Amazon deal, so I'm willing to deal with its poor battery life. If I know I'll need more juice I end up carrying a short USB cable to connect to a computer and throw a $9 back-up battery charger in my pocket. The back-up does not really guive you more than 1/2 f its 1900mah rating, but it works quickly and is small, light and cheap:
I got one similar to:
http://www.monoprice.com/products/p..._id=1083311&p_id=7663&seq=1&format=4#feedback
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Its really hard to judge battery life on a new phone because you use it about 50% more than normal trying to learn all the ins and outs of new phone. i can allways plug it in during the day at work so i might be ok.
your battery life will get a bit better after a few charging cycles. Every single phone ive even had i had to have an extra battery with me so i can go through the whole day without charging at all. Now i have the Maxx and i can do that without an external or replacement battery. If i turn off the mobile data and use wifi whenever possible, i can even go 2 days with decent use.
If you think you will keep the phone for a year or two i think its worth it.
I would exchange it for a phone made by almost any manufacturer other than Motorola!
Got my Droid Razr Maxx on Tuesday, this thing is great, loving the performance and battery life, not really getting the complaints against the screen as it looks pretty damn nice to me. Not a big fan of the built-in MotoBlur widgets (and the stock layout it fairly ugly) but that was all easily fixed. I paid $180 for the Razr Maxx, I can't imagine not having that extra battery life and prefer this form factor over that of the regular Razr.
The locked bootloader is my only real complaint, but I usually found myself going back to stock after a day or two just the same. Still annoying.
Eddy T said:
I would exchange it for a phone made by almost any manufacturer other than Motorola!
Click to expand...
Click to collapse
not everyone wants to put a custom rom though. And for those, Motoblur > samsung touchflo
orateam said:
not everyone wants to put a custom rom though. And for those, Motoblur > samsung touchflo
Click to expand...
Click to collapse
done that with my galaxy and am back to stock rom. made it all day at work with 50% battery life left and i used it quite a bit so i think im gonna stick with this one, thanks. My wife dosent like the phone at all she wants to exchange it. so i called verizion and since i got the buy one razr get one free she would have to pay for another phone witch makes no sense to me, i can sell it on ebay for at least $400 or more and buy her a $300 phone and make $100 .
So far so good. I actually turned on my bluetooth radio and my wifi speeds were the same. First time I've seen this happen on multiple tablets. I also switched from the gray to the other color champagne. I actually like this lighter color better, but it will be in a case anyway. So far so good. No bleed, no dead pixels. I don't care about the GPS, but I ran that GPS test software anyway. Inside I connected to 8 birds in about 10 seconds or less. That is also something I never had. By the way, this is a C2 serial. The only thing I was told by Asus was this tablet was specifically tested and used prior to me getting it. I can tell it was, a couple small finger prints and a charged battery. So far so good, I hope it lasts!
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Do you have a bluetooth speaker, or something to pair it to and transfer data while trying your speedtests?
Mine will be going in for this in the near future and I want to know that it does actually work on some units.
I can turn on bluetooth, and even pair it without really any change in wifi performance. As soon as you transmit to a speaker though it plummets to 400k or less.
Thats awesome. Got mine back last Friday still cant use wifi and bloothooth together and no GPS. C10 was shipped.
Got my tested one back from them and it had major dust and dead pixels from them... They didn't remove that plastic cover when they tested...
Gps worked good indoors on par with my EVO 3d
WiFi was decent
I don't use Bluetooth
But I am returning for a refund both tablet and dock to asus gonna get me a snapdragon tablet instead or maybe a ps vita idk yet maybe just an ultrabook
To much to choose from....
Idk if a tablet is really needed for me... A new phone would do it... Sprint needs to hurry up and release something!
Sent from my PG86100 using Tapatalk
Wordlywisewiz said:
Got my tested one back from them and it had major dust and dead pixels from them... They didn't remove that plastic cover when they tested...
Gps worked good indoors on par with my EVO 3d
WiFi was decent
I don't use Bluetooth
But I am returning for a refund both tablet and dock to asus gonna get me a snapdragon tablet instead or maybe a ps vita idk yet maybe just an ultrabook
To much to choose from....
Idk if a tablet is really needed for me... A new phone would do it... Sprint needs to hurry up and release something!
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Lol I remember you going crazy for this tablet before release. Too bad they returned you a bad unit. But hey, now you know tablets aren't right for you yet.
I'm glad I didn't jump on the evo3d (after loving the evo 4g)...I ended up waiting and getting the sgs2e4gt and couldn't be happier. So if you REALLY need a new phone, maybe get that one lol
Sent from my Transformer Prime TF201 using Tapatalk
my rma status finally changed to repairing after a month. I did call them the day before. Maybe they figured they should start working on it.
regalpimpin said:
Do you have a bluetooth speaker, or something to pair it to and transfer data while trying your speedtests?
Mine will be going in for this in the near future and I want to know that it does actually work on some units.
I can turn on bluetooth, and even pair it without really any change in wifi performance. As soon as you transmit to a speaker though it plummets to 400k or less.
Click to expand...
Click to collapse
I haven't tried that yet but soon as I get my headphones back I will. Lent to friend. Damn.
Complaining works
kerryking1 said:
my rma status finally changed to repairing after a month. I did call them the day before. Maybe they figured they should start working on it.
Click to expand...
Click to collapse
I sent them a nasty email complaining about the "waiting to Repair" status and in 3 hours they had a new serial number ready to ship...should be here tomorrow, within 48 hours of my email being sent, so complaining seems to motivate them.
I had a BCOK but they are sending me a C2O, hopefully it works well.
Ok, so after owning the phone for 7 months, longest ever time for me, and I just was about to get ICS, I dropped my phone in really find dirt, almost dust like, and didnt pay attention, kept along with my call, looked at the screen its got a spider crack all over the screen.
What is the process for a replacement, I got the $6.99/month insurance from verizon, do I just go into a store for a replacement? Is it possible to go for a maxx while im getting a new phone?
Also hows the quality of the refurb phones, if they are below satisfactory is it possible for me to request a new one?
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I'll try and give you my experience since I've been through this personally.
I too dropped my phone. The screen cracked just as yours did.
If you are insured through Verizon, I am going to assume you have Asurion.
You'll need to call Asurion directly or go to their website and file a claim.
I suggest to go through the website as it is the easiest and fastest way.
Just head to phoneclaim.com/verizon and fill in all your details.
Depending on the phone, you will have to pay a fee. For me personally it was $100. You may pay on the website with a debit/credit card. You MAY be able to pay later when you receive the phone. I am not sure about that.
Fill in all information truthfully on the claim website. They don't care how you broke your phone so just tell them it slipped from your hands and drop it and that is all.
When they ask if you broke/lost, etc. your headphones/car charger/case during the incident, say that you did. They do not check nor ask for your old ones, etc.
YOU will receive a generic car charger, leather case (fit most phone but probably not Razr or larger phones, honestly...) and also cheap earbuds. These are free so just say you lost them.
They will send you a package to send your phone in. They say not to include battery, accessory, battery door, etc. Just purely phone (if possible, of course).
You send your phone in the envelope and they send you another phone.
They will send you a new OR refurbished phone of the exact same model OR a comparable phone (as far as specs, etc) if they do not have one in stock. If they do not have it in stock, you may request to wait until they do. In such case you would, most likely but not always, receive a new phone. Depends if they got hands on someone else claim and refurb a phone or ordered new ones from equipment manufacturer. Since Razr is newer then you may have some luck.
I broke my HTC Incredible and received a new one by chance. I later broke that Incredible some years later, and because the original Incredible was outdated at that time, I was sent a brand-new HTC Incredible II.
Just the luck of the draw. They state they may send refurb phones so it's not really something you can argue about. If you get one, and are not satisfy that it is refurb, you can contact customer support and try to argue it out but good luck.
Again I have not file the claim in 2 or so years (I think) but this is what I remember about it.
Hope it helps you and best luck.
Honestly, return phones are fine. After two bad HTC rezounds, I argued until they gave me a refurb RAZR maxx. It was just like new, everything worked great.
Sent from my DROID RAZR using XDA
I exchanged the XZU three times and all have dead Pixel or hot Pixel. With the one I have now there 3 white Pixels. The strange thing that I see the white Pixels when I tilt the phone not when I look straight.
Do you tested yours XZU dose it has Pixel error?
Do I exchange it again? I am afraid the new will be the same.
I did that with Samsung galaxy S4 active and htc butterfly and it was always dead Pixel or hot Pixel.
What you think is it normal for the phone LCD screen to have pixel error.
what about your XZU ?
chemcup said:
I exchanged the XZU three times and all have dead Pixel or hot Pixel.
Do you tested yours XZU dose it has Pixel error?
Do I exchange it again? I am afraid the new will be the same.
I did that with Samsung galaxy S4 active and htc butterfly and it was always dead Pixel or hot Pixel.
What you think is it normal for the phone LCD screen to have pixel error.
what about your XZU ?
Click to expand...
Click to collapse
wow thats insane! Three times?! Could it be the way you use it, highly unlikely though? Obviously exchange it again.
I'm on my first one with no dead pixels...
hamdogg said:
wow thats insane! The times?! Could it be the way you use it? Obviously exchange it again.
I'm on my first one with no dead pixels...
Click to expand...
Click to collapse
exchange it again!!!. the woman in the store has enough she was not happy with that, because Friday when I exchange it ( which has dead Pixel) she opened three XZU and I test them and two have dead Pixel, and the third one I took it because I did not found any pixel error when I was in the store but when I went home I saw 3 white Pixel at booting
What is the effect in the future on the screen from the dead Pixel?
chemcup said:
exchange it again!!!. the woman in the store has enough she was not happy with that, because Friday when I exchange it ( which has dead Pixel) she opened three XZU and I test them and two have dead Pixel, and the third one I took it because I did not found any pixel error when I was in the store but when I went home I saw 3 white Pixel at booting
What is the effect on the screen from the dead Pixel?
Click to expand...
Click to collapse
I think the woman would be angry with Sony not with you the consumer. Exchange it again, and get a working unit. She may need to order some in, if the three others are defective
hamdogg said:
I think the woman would be angry with Sony not with you the consumer. Exchange it again, and get a working unit. She may need to order some in, if the three others are defective
Click to expand...
Click to collapse
thanks
I am not sure I will find one XZU without dead Pixel because until now I saw 5 XZU all have Pixel error. I do not have luck with this phone I like the phone I want to keep it. I will go tomorrow and see if she will agree to exchange it again. I think this time she will argue me about Sony policy for the dead Pixel number, because last time she just mention it?
Wish me luck !
I am very anal about dead pixels and both of my Xperia Z Ultras had no issue at all. The first thing I do with every device is to check the screens with a LCD test app. So in my opinion it's very weird that you had all these faulty units, but I would continue to try to find a perfect one.
The shop refuse to exchange it
chemcup said:
The shop refuse to exchange it
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you fricken serious?? Speak to the manager. Go higher. Is it a franchise?
In New Zealand we have 'consumer guarantees act' and we can go to a branch of the government and they force companies to front up and do what the law says or they get a massive fine.
Suck it up or go get a different phone. I find it hard to believe you got 3 phones with dead pixels in a row.. take some pics of your latest one
Anyway that’s it’s now. I will use it until a new model and better come out.
:crying::crying::crying::crying::crying:
chemcup said:
:crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Shop owner can't legally not give you a new one. It's a default unit which you took back quickly, threaten her with legal action.
Sent from my C6833 using XDA Premium 4 mobile app