So far so good. I actually turned on my bluetooth radio and my wifi speeds were the same. First time I've seen this happen on multiple tablets. I also switched from the gray to the other color champagne. I actually like this lighter color better, but it will be in a case anyway. So far so good. No bleed, no dead pixels. I don't care about the GPS, but I ran that GPS test software anyway. Inside I connected to 8 birds in about 10 seconds or less. That is also something I never had. By the way, this is a C2 serial. The only thing I was told by Asus was this tablet was specifically tested and used prior to me getting it. I can tell it was, a couple small finger prints and a charged battery. So far so good, I hope it lasts!
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Do you have a bluetooth speaker, or something to pair it to and transfer data while trying your speedtests?
Mine will be going in for this in the near future and I want to know that it does actually work on some units.
I can turn on bluetooth, and even pair it without really any change in wifi performance. As soon as you transmit to a speaker though it plummets to 400k or less.
Thats awesome. Got mine back last Friday still cant use wifi and bloothooth together and no GPS. C10 was shipped.
Got my tested one back from them and it had major dust and dead pixels from them... They didn't remove that plastic cover when they tested...
Gps worked good indoors on par with my EVO 3d
WiFi was decent
I don't use Bluetooth
But I am returning for a refund both tablet and dock to asus gonna get me a snapdragon tablet instead or maybe a ps vita idk yet maybe just an ultrabook
To much to choose from....
Idk if a tablet is really needed for me... A new phone would do it... Sprint needs to hurry up and release something!
Sent from my PG86100 using Tapatalk
Wordlywisewiz said:
Got my tested one back from them and it had major dust and dead pixels from them... They didn't remove that plastic cover when they tested...
Gps worked good indoors on par with my EVO 3d
WiFi was decent
I don't use Bluetooth
But I am returning for a refund both tablet and dock to asus gonna get me a snapdragon tablet instead or maybe a ps vita idk yet maybe just an ultrabook
To much to choose from....
Idk if a tablet is really needed for me... A new phone would do it... Sprint needs to hurry up and release something!
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Lol I remember you going crazy for this tablet before release. Too bad they returned you a bad unit. But hey, now you know tablets aren't right for you yet.
I'm glad I didn't jump on the evo3d (after loving the evo 4g)...I ended up waiting and getting the sgs2e4gt and couldn't be happier. So if you REALLY need a new phone, maybe get that one lol
Sent from my Transformer Prime TF201 using Tapatalk
my rma status finally changed to repairing after a month. I did call them the day before. Maybe they figured they should start working on it.
regalpimpin said:
Do you have a bluetooth speaker, or something to pair it to and transfer data while trying your speedtests?
Mine will be going in for this in the near future and I want to know that it does actually work on some units.
I can turn on bluetooth, and even pair it without really any change in wifi performance. As soon as you transmit to a speaker though it plummets to 400k or less.
Click to expand...
Click to collapse
I haven't tried that yet but soon as I get my headphones back I will. Lent to friend. Damn.
Complaining works
kerryking1 said:
my rma status finally changed to repairing after a month. I did call them the day before. Maybe they figured they should start working on it.
Click to expand...
Click to collapse
I sent them a nasty email complaining about the "waiting to Repair" status and in 3 hours they had a new serial number ready to ship...should be here tomorrow, within 48 hours of my email being sent, so complaining seems to motivate them.
I had a BCOK but they are sending me a C2O, hopefully it works well.
Related
Top right.
WHY WHY WHY me????? Have to go call them now to see what they can do. Dang it. All this wait for this.
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damn that blowsss!!! maybe you can get some free stuff if you complain hard enough. Good luck!
aznmode said:
Top right.
WHY WHY WHY me????? Have to go call them now to see what they can do. Dang it. All this wait for this.
Click to expand...
Click to collapse
I wonder if there's a way to find out who makes the LCD panel for the Prime? That looks like LG's handiwork. They had huge issues with screen bleed on the O2X/G2X and got dropped as a supplier to Apple because of it. Sorry you drew the short straw. At least you'll have it to use until you can exchange it or send it in for repair. GameStop has a 30 day return policy for defects so make sure you get on the list for a second wave unit in January if you're going to exchange it.
It's worse in person. The picture dims it more. I don't want a freebie. If later down the road I sell this I have to knock the price down even more and most probably wont even buy it.
BarryH_GEG said:
I wonder if there's a way to find out who makes the LCD panel for the Prime? That looks like LG's handiwork. They had huge issues with screen bleed on the O2X/G2X and got dropped as a supplier to Apple because of it. Sorry you drew the short straw. At least you'll have it to use until you can exchange it or send it in for repair. GameStop has a 30 day return policy for defects so make sure you get on the list for a second wave unit in January if you're going to exchange it.
Click to expand...
Click to collapse
Thanks for the info. I'm on the phone with them now. Man this sucks. I wanted to rub in to my friends face who has an ipad2. Now I cant.
EDIT: I need to talk to a manager tomorrow to see what they can do. No one really has them in stock. Also they said they cant do refund since its what they consider a "system". But i'll what the manager can do tomorrow. Maybe I they add my name to the next batch like you said.
I'm not really surprised the way they had to rush these things out. Just sucks I ended up with a bad one.
damn i feel for u bro. i have light bleed but its only really only noticable on the asus boot screen...
put up a fight, we didnt pay this much and wait this long to have sreen bleed and non-functional gps. good luck to you and i hope u get a perfect one next time (if it even exsists).
aznmode said:
I wanted to rub in to my friends face who has an ipad2. Now I cant.
Click to expand...
Click to collapse
Sure you can. Just do it outside with a light background and set the super bright display to stun.
BarryH_GEG said:
Sure you can. Just do it outside with a light background and set the super bright display to stun.
Click to expand...
Click to collapse
LOL. So I have to wait till tomorrow??? OR I can just cover it with 1 hand. OH I know Ill put a sticker on it. This is the first tablet I spend over $300 on. Asus you suck!
Not good.
Sent from my Galaxy Note using XDA premium.
.............
I'm so glad that unlike my TF101 B50, my Prime is perfect. The build quality for the Prime is amazingly good.
xTRICKYxx said:
I'm so glad that unlike my TF101 B50, my Prime is perfect. The build quality for the Prime is amazingly good.
Click to expand...
Click to collapse
I do admit other than the light leakage its built pretty solid. As far my issue, if its anything like any LCD tv there's probably something in there that got stuck between the screen and bezel. Probably easy fix if only I knew how to open it. The build quality is so tight I can't see how the heck they put it together.
You should be able to get a refund.
At least in the UK you would be able to.
If goods are not sold as advertised then auto refund.
If they have display model that does not have screen bleed then it is not sold as advertised.
Good luck.
SO regardless of all the problems everyone is posting on the forums I have decided to jump into the feud and get one for my own! Here's to hoping that I receive a problem free or almost problem free one!
Is there any advice you guys have for me to effectively screen for problems?
So far I know to perform the following:
Wifi speed/range test
Touch screen digitizer test
GPS (probably doesn't work but hey why not)
Light bleed?
Creaks?
Screen lifting?
Anything else that I missed? Thanks for the help.
You left me speechless this is classic..........
I was really hoping someone would reply with something I might have missed or any other words of advice. As a consumer that is excited about a product we often overlook any issues when we open the box because we're so excited to use our new product. I just want to make sure I get a perfect or close to perfect prime if that is not too much to ask. Thank you.
>I just want to make sure I get a perfect or close to perfect prime
Wait 3 months.
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PROBLEMS? I LUV PROBLEMS!
Dead pixel. Crazy the amount of prime i heard with dead pixel.
Probably one of the biggest things you need to check, "Serial Number Unknown"
Unless, of course, you want to be stuck on the stock firmware with No ICS, and not be able to root.
Go to SETTINGS, then click on STATUS. If it says "Serial Number Unknown" then you are screwed.
And I get flamed lol
Thanks for the input you guys. I was in no way trying to troll anyone but after reading through this forum how can anyone not fear? I will make sure to keep an eye out for dead pixels and the unknown serial bug. Thanks again.
Just got my Prime from J&R
See my post in the J&R pre-order thread. Pasting content below. Sooooo excited about receiving my Prime. It's beautiful and free of any physical problems you described. Software issues and GPS flakiness I can deal with. My 10 year old son's having fun with the Shadowgun Game - It looks so freaking amazing. He's my game tester. Prime users who get a physical defect free prime will just be too thrilled. My sympathies with the few who report the physical defects. Software will keep on improving. Going to root over the weekend after reading up some more.
**********************************************
Loving it. And all's well. No known issues, like scratches on aluminum back, back light bleeds, stuck picsels, dings and dents on edges etc. GPS works fine with Wifi. Did not try it without yet. Took the ICS upgrade and at 4.03 now. Everything works fine and looks snappy. Loading all my movies and music first. Added my 16 GB MicroSD PNY Class 10 card. It does jut out a bit, but no biggie. I had asked JR to bump up my shipping to overnight shipping a couple of days earlier when I was inquiring about when I would get the prime. They said it could be anytime in January, but obliged me by bumping up my shipping. It shipped yesterday and I got it today itself at 11:00 am - So I got it overnight as promised. My dock is still pending with JR.com. Ordered 32 GB Champagne on 12/2/11 - received today 1/12/12. Yeah!!!. So excited. Movies look fantastic with just MP4. Going to try MKV next.
Ok for starters i don't really care if my Prime's GPS works or not or even came with one. I have my smart phone for that. But i understand there are some people out there that are upset because it was shipped with a GPS in the specs and it should work.& not have to put tinfoil or be in some sort of force field or perfect condition to work. I just picked up "another" Prime today, i got the Prime fever lol. Anyway here is two pictures one of me driving at around 45mph and another while i was filling up for gas at a stand still. Both off wifi obviously. I only tested this once so far and it is cloudy and raining today. So i figured this would be a great time to test being its not "sunny and clear" skys Now sorry for the blurry pics its very hard to take a picture with a 5.3" Galaxy Note phone while holding a Prime & hanging onto the wheel lol. Let alone not safe
I dunno if these results are considered good or acceptable compared to other devices. But this is what i got on 1 test run, on a rainy day mind you. That is for the GPS guru's to figure out from my pictures. And in reality i just wanted to have some fun testing.
Also... I am on 9.4.2.14 FW & 9.13 GPS
Here is a picture of me while i was at a stand still filling at the gas station
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Driving at around 45-50mph
Vcolassi said:
Ok for starters i don't really care if my Prime's GPS works or not or even came with one. I have my smart phone for that. But i understand there are some people out there that are upset because it was shipped with a GPS in the specs and it should work.& not have to put tinfoil or be in some sort of force field or perfect condition to work. I just picked up "another" Prime today, i got the Prime fever lol. Anyway here is two pictures one of me driving at around 45mph and another while i was filling up for gas at a stand still. Both off wifi obviously. I only tested this once so far and it is cloudy and raining today. So i figured this would be a great time to test being its not "sunny and clear" skys Now sorry for the blurry pics its very hard to take a picture with a 5.3" Galaxy Note phone while holding a Prime & hanging onto the wheel lol. Let alone not safe
I dunno if these results are considered good or acceptable compared to other devices. But this is what i got on 1 test run, on a rainy day mind you. That is for the GPS guru's to figure out from my pictures. And in reality i just wanted to have some fun testing.
Also... I am on 9.4.2.14 FW & 9.13 GPS
Here is a picture of me while i was at a stand still filling at the gas station
Driving at around 45-50mph
Click to expand...
Click to collapse
How come the speed window says 0?
72' accuracy while driving is crap, but at least you had a lock.
Let's not let this thread drift from the fix issue.
I just received my new asus prime today, 30 minutes before heading to airport. Needless to say it is dead, so I'll report back to see of quality conrtrol has improved , on the appropriate thread.
Lolento said:
How come the speed window says 0?
Click to expand...
Click to collapse
He's standing still in the first picture that shows the speed window...
westcoastgeek said:
72' accuracy while driving is crap, but at least you had a lock.
Let's not let this thread drift from the fix issue.
I just received my new asus prime today, 30 minutes before heading to airport. Needless to say it is dead, so I'll report back to see of quality conrtrol has improved , on the appropriate thread.
Click to expand...
Click to collapse
Totally agree. Good luck.
So I have had my Prime for 2 months, I went to plug it in to charge it the other day and the front part of the tab inside the port broke and all the pins bent back
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I also inserted a micro SD card into the prime and watched some videos that were on it. I didnt take the card out and the next time i went to access it it was mounted and will not come out of the slot. Then on top of all that I have that LCD mura on my screen.
Now after hearing all the RMA stories on this board I have lost total faith in Asus, and I am reluctant to send it in for RMA but I have no choice since I can not charge the device
What the hell did you do....I've had mine for 4 almost 5 months and besides a little scruff on the body, it looks brand new still, all the connectors look perfect. You had to be like shoving it in and twisting to get it like that...
edit: could just be a defect. But holy damn that's crazy damage. Not something that should happen easy.
Looks like damage caused by user error to me.
Sent from my PG86100 using xda premium
was most definitely a defect, I take extremely good care of all of my devices. The prime has only left my house once since I got it so it doesn't get travel abuse and it is in a protective case. Asus will most likely say it was user caused and not cover it, but unless i want a $500 pound paper weight I have no choice
Man just like that other guy in the "15 Days later this happens" thread.
slap88 said:
was most definitely a defect, I take extremely good care of all of my devices. The prime has only left my house once since I got it so it doesn't get travel abuse and it is in a protective case. Asus will most likely say it was user caused and not cover it, but unless i want a $500 pound paper weight I have no choice
Click to expand...
Click to collapse
I don't see how the dock would be able to put the forward-facing force to cause that to happen, even if you were shoving and twisting in a violent fit to get the Prime in lol
How are the pins held to the plastic, just manufactured in or are they glued? That sucks majorly, have a look at this similar thread. Pretty much same issue; someone lists some parts with links in there and I think one of them is the correct one. If nothing you can at least have a look, might be able to fix it yourself without shipping it off to one of their few approved repair centers and paying an arm and leg for it.
Well it has only been gone a week and I just checked the status and it has been fully repaired and is on the way back to me, so Asus didn't consider it customer induced damage. They must be getting a lot of them with this problem
slap88 said:
Well it has only been gone a week and I just checked the status and it has been fully repaired and is on the way back to me, so Asus didn't consider it customer induced damage. They must be getting a lot of them with this problem
Click to expand...
Click to collapse
I don't think it necessarily means their getting a lot of them. It seems to me they did the right thing and fixed it for you. Might also be some kind of record in turnaround time as well Did you have to pay for shipping?
Interestingly just last night I went to use my Prime and discovered that despite it been sat on charge the battery was low, I noticed that it wasn't charging.
I then tried docking it and the dock wasn't recognised.
I tried charging it again and while the cable connects fine the part it connects too seems oddly loose, as if its melted slightly and the 40pin connector is now "floppy". Without me holding the charging cable in place despite the fact it fits fine it hangs out at a 45 degree angle.
Called Amazon, they're couriering me a replacement.
I hadto pay to ship it to them, well my company paid for the shipping. I am just happy to beer getting it backso quickly
I understand the need for the proprietary port because of the dock but I just wish it had a micro USB port for charging
2 charges and mine bent
I had my prime for about a week. charged it twice. After the second charge i noticed all the pins were smashed inwards. I sent it into asus as well and it was repaired under warranty. sent in on 4-26-12 (day they recieved) and am getting it back at my house on 5-21-12. Seems a bit long for a repair like that. Seems like a lot of people are having this issue with the prime. I just hope that when they fix it that it's done with a new design so it doesn't happen again. I have had iphones, android phones, blackberry's etc and never ever had an issue with pins in the charge port bending. I will let you know how it looks and how it performs. I've been waiting for it to be repaired longer than I have actually had it (1 week).
don't listen to the bull**** about Rma , Asus always did a good job at it, i boufht a laptop from them ( actually everything that i have as far as pc goes are from asus, and the fan broke, it sisnt spin anymore so i sent it to them and got it one week later, it's just that they don't have everything In stock, sent my prime because the camera broke I've waited 1 week so far, I'm really starting to miss it
Sent from my Samsung GNexus <3
i was offered a transformer prime for my tf300t. would it be a good idea to trade? what would be the pros vs cons besides no gps?
atomicblue said:
i was offered a transformer prime for my tf300t. would it be a good idea to trade? what would be the pros vs cons besides no gps?
Click to expand...
Click to collapse
Did a friend make this offer or was it some random stranger? I wouldn't take that deal if it's a stranger, because he could have broken something or know about some hidden flaw.
If it's someone you trust, I would say go for it, UNLESS you get bad wifi reception. For me, when I use my prime in a place with ~2 bars of wifi on my cell phone, that means either NO wifi at all or maybe just barely a connection. And yeah, the GPS is bad, although you should contact ASUS and get the free GPS kit if that matters to you.
So why would I trade, then? Prime has a slightly larger battery, the keyboard dock (if you buy that) also has a slightly large battery, the screen is slightly better quality and definitely brighter (but check for dead pixels/light bleed before trading), and I like the slim form factor. Some things come down to preference but in general the prime is the better tablet, excluding the reception issues.
Hope that helps
it is from a stranger off craigslist. i don't think i'll do it now then since i didn't know the prime had big wifi problems. i'm also pretty happy with the tf300. the only pros the prime has for me would be that the prime is lighter and thinner, but not by much. thank's for your anser. =]
i went from a Prime to a Samsung galaxy tab 2 7", sucked, went to the 300 and noticed the screen was poorer than the Prime and the battery was way weaker. So I returned my 300 and bought another Prime, which eats the 300 for lunch. The 300 was just too flimsy for me besides the poorer screen and weaker battery.
I was considering swapping out my prime for a 300 only cause of the GPS issue but figured screw it really only use the GPS on my phone anyway
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I have my prime on Craigslist right now trying 2 trade for a tf300. The only reason im trading is cause it is having trouble unlocking the bootloader it is in 100% perfect condition with box and receipt with the dock. I had a problem with where the sd card went in and sent it to ASUS they fixed it but sent it back fully reset and all my stuff gone. So when i decided i was going to unlock it and then i noticed the sd card didnt go in all the way in so befor i unlocked it i had asus fix it. It only 5 weeks old. Anyways im getting alot of calls for the trade but the only way i will trade is if someone has 32gb , dock keyboard, and the boxes they came in like new condition. My prime is like new and i spent over 700$ on it from bestbuy
Sent from my Transformer Prime TF201 using xda premium