[Q] Front and Back camera don't work in MB860 Atrix - Atrix 4G Q&A, Help & Troubleshooting

I have a motorola MB860 phone and after a repair both frontal and back cameras don't work.
When I touch the camera button the camera app opens but the screen is black. If I touch the shutter button it looks like the picture is taken, but it doesn't save the picture. The flash doesn't work. And frontal camera is the same thing. Only a black screen. The camera app doesn't force close or anything. It opens normally, but cameras don't work.
I tried updating the software of the phone and still the same issue with both cameras.
Do you know if it is a hardware problem? Speakers, microphone, and volume keys work fine. I know they are connected to the flex cable of the front and back camera. So what does that mean?
I just need to know if I need to change the parts or maybe there is something else I can try to fix it. And what are the symptoms of a camera that doesn't work? Should the camera app force close or should it do what I mentioned before? Show a black screen?
Thank you

aerismel said:
I have a motorola MB860 phone and after a repair both frontal and back cameras don't work.
When I touch the camera button the camera app opens but the screen is black. If I touch the shutter button it looks like the picture is taken, but it doesn't save the picture. The flash doesn't work. And frontal camera is the same thing. Only a black screen. The camera app doesn't force close or anything. It opens normally, but cameras don't work.
I tried updating the software of the phone and still the same issue with both cameras.
Do you know if it is a hardware problem? Speakers, microphone, and volume keys work fine. I know they are connected to the flex cable of the front and back camera. So what does that mean?
I just need to know if I need to change the parts or maybe there is something else I can try to fix it. And what are the symptoms of a camera that doesn't work? Should the camera app force close or should it do what I mentioned before? Show a black screen?
Thank you
Click to expand...
Click to collapse
Are all cables properly seated in their connectors inside? And what kind of repair was done?
Sent from my DROIDX using xda app-developers app

palmbeach05 said:
Are all cables properly seated in their connectors inside? And what kind of repair was done?
Sent from my DROIDX using xda app-developers app
Click to expand...
Click to collapse
I would think that cables are well connected. The repair was change of touch screen and display. However, let me know if I am wrong, but I think rear camera and frontal camera are in different cables. So it's weird that both are not working. And I understand that one cable also has the speaker, mic and volume keys. Which they all work. So that is why I'm confused about this.

aerismel said:
I would think that cables are well connected. The repair was change of touch screen and display. However, let me know if I am wrong, but I think rear camera and frontal camera are in different cables. So it's weird that both are not working. And I understand that one cable also has the speaker, mic and volume keys. Which they all work. So that is why I'm confused about this.
Click to expand...
Click to collapse
Rear camera has the vol up and down keys and headphones. Were both cameras working prior to repair?
Sent from my DROIDX using xda app-developers app

Yes they worked before the repair.
What I would really like to know is if that behavior means that the cameras don't work and they need to be replaced. I'm guessing that if the volume keys and headphones are working then the camera must work too. So why does it show a black screen? The app opens, but shows a black screen.

aerismel said:
Yes they worked before the repair.
What I would really like to know is if that behavior means that the cameras don't work and they need to be replaced. I'm guessing that if the volume keys and headphones are working then the camera must work too. So why does it show a black screen? The app opens, but shows a black screen.
Click to expand...
Click to collapse
Not necessarily. I had my vol keys not working and my camera and headphone jack still worked. It could be hardware related. But i seriously would double check the connections first. Are any on screen camera buttons showing up or is it just a blank screen?
Sent from my DROIDX using xda app-developers app

palmbeach05 said:
Not necessarily. I had my vol keys not working and my camera and headphone jack still worked. It could be hardware related. But i seriously would double check the connections first. Are any on screen camera buttons showing up or is it just a blank screen?
Sent from my DROIDX using xda app-developers app
Click to expand...
Click to collapse
Yes there are buttons showing up in the screen. I attached a picture of how the camera looks like.
https://app.box.com/s/g6mtrnq46pld4uajxplg

The fact that the camera app does not force close leaves me feeling very curious. It might be helpful to know what ROM +kernel you are using, and posing the logs might give us a better chance at diagnosing the problem. It's possible that the cables were damaged during the repair, not at the connector end, but around the cameras.

Ok, here is the rom and all phone specs attached in a picture:
https://app.box.com/s/84s747d089sfb15eurlm
Now, I don't know where to get the logs you are telling me about.
Thank you.

aerismel said:
Ok, here is the rom and all phone specs attached in a picture:
https://app.box.com/s/84s747d089sfb15eurlm
Now, I don't know where to get the logs you are telling me about.
Thank you.
Click to expand...
Click to collapse
by logs he mean getting a logcat output

andresrivas said:
by logs he mean getting a logcat output
Click to expand...
Click to collapse
Logcat and dmesg, as the kernel log may show device failure.

I Have the SAME Problem
aerismel said:
I would think that cables are well connected. The repair was change of touch screen and display. However, let me know if I am wrong, but I think rear camera and frontal camera are in different cables. So it's weird that both are not working. And I understand that one cable also has the speaker, mic and volume keys. Which they all work. So that is why I'm confused about this.
Click to expand...
Click to collapse
I have THE same problem and both cameras stopped working as yours after the replacing the touch screen (digitizer)
---------- Post added at 08:21 PM ---------- Previous post was at 08:16 PM ----------
I used (flash) 3 or 4 different ROMS and it still not working, also i installed differen camera software thought normal apk and recovery too... this doesn't work

Nope, it is a hardware problem. IIRC, both cameras do not share the same flex, but I don't recall if one was connected to the other
Hit the damn thanks button instead!
Enviado desde mi MB860

Cameras connection
andresrivas said:
Nope, it is a hardware problem. IIRC, both cameras do not share the same flex, but I don't recall if one was connected to the other
Hit the damn thanks button instead!
Enviado desde mi MB860
Click to expand...
Click to collapse
Butas i saw inside the phone cameras do not connected to each other by the cable... they are connected just at the board/// Heating the digitizer cant be the cause of this effect//// or not

Touch Replacement
aerismel said:
I have a motorola MB860 phone and after a repair both frontal and back cameras don't work.
When I touch the camera button the camera app opens but the screen is black. If I touch the shutter button it looks like the picture is taken, but it doesn't save the picture. The flash doesn't work. And frontal camera is the same thing. Only a black screen. The camera app doesn't force close or anything. It opens normally, but cameras don't work.
I tried updating the software of the phone and still the same issue with both cameras.
Do you know if it is a hardware problem? Speakers, microphone, and volume keys work fine. I know they are connected to the flex cable of the front and back camera. So what does that mean?
I just need to know if I need to change the parts or maybe there is something else I can try to fix it. And what are the symptoms of a camera that doesn't work? Should the camera app force close or should it do what I mentioned before? Show a black screen?
Thank you
Click to expand...
Click to collapse
Some guys from motofan.ru said that this problem may be becuse of conflict with touchscreen controller on the main board of phone... that why I think that the replacement of touch may be the decision of this problem... But i'm not sure... And now i have no opportunity to find any touch for my atrix...
Also may you tell where did you buy your touch (digitizer) is it original or chinese version
P.S. in my case flash is working fine...

Have you tried reflashing SBF?

Related

[Q] (HELP) Vibrant camera problems!!!!!!

A few months ago i washed my vibrant. dried it out etc. Got it working fine except that the camera was forcing closed all of the time and also caused it to overheat. so long story short i took the camera out and it worked fine except for the camera obviously. i ordered new oem vibrant cameras online and went to put one of them in now i have a weird problem the camera works but the power button doesnt. i was messing around with it and found if the camera board is mounted upside down the power button works and camera doesnt but this obviously wont work seeing that the camera cant mount in that position and still be able to put the phone back together . i know this is really strange and i probably will not find anyone on earth that is having this problem but just thought id throw it out there and any help would be greatly appreciated.
Couple of things, If you have a oem camera and you make it upside down the power button works then there is something that is shorting between there, try using some saran wrap as an insulator and try that to see if that solves the problem. Also, use a magnifying glass and look very carefully. I would guess you will find some of the insulating protective coating (conformal coating) has a scratch leaving something exposed.
Hope that helps
I will try thanks for ur response I needed help beyond my knowing I appreciate it will try later and post back
Sent from my HTC Vision using XDA Premium App
I tried that with the same results thank u for ur idea tho
Sent from my HTC Vision using XDA Premium App

[Q] Weir noise when shaking galaxy S II anyone?

Hello! I just bought a Galaxy S2 and it comes with the famous pink spot on camera, so i've decided to return and ask for a new one.... after receiving the new one... this one has the pink spot too! but i found how to solve that issue...
So, after some days with phone i found that the screen looks yellow tinted on the left side...
And yesterday i found that when you shake your phone to the front hardly... it makes a weird noise a "thick" like something is loose inside of the phone on the camera area... I've tried removing battery sim card and sd card and shaking the phone again! there is that noise...
is that normal? can some1 try it shake ur phone...
idk what to do... if ask for a new one... or send it to care center...
plz advise
Did you ever think that that sound might come from volume and power button? Try holding the buttons and shake again. Those buttons are neither screwed nor glued so a little noise is normal.
Mine also nakes a little sound but if I hold the buttons it stops. I have no problem with it.
warfanax said:
Did you ever think that that sound might come from volume and power button? Try holding the buttons and shake again. Those buttons are neither screwed nor glued so a little noise is normal.
Mine also nakes a little sound but if I hold the buttons it stops. I have no problem with it.
Click to expand...
Click to collapse
also tried... try bouncing your phone not side to side instead front - rear and hardly... thats when it sounds....
im really pissed off my 2nd phone and it's faulty...
anybody there??? plz help!
Jonathan3009 said:
anybody there??? plz help!
Click to expand...
Click to collapse
This is a very rare scenario as most of the people(including me) dont have this problem.
If your phone is under warranty just ask for rma pointing out the problem.
if not then fix it via service center.
Have you tried shaking your phone front/rear side hardly? it sounds like something is loose inside... anyway i think im gonna ask for a rma
Jonathan3009 said:
Have you tried shaking your phone front/rear side hardly? it sounds like something is loose inside... anyway i think im gonna ask for a rma
Click to expand...
Click to collapse
I have tried it, nothing as such.
Also did you try opening the battery panel and clean it with some vaccum cleaner?
I can reproduce this on my phone, but it requires special kind of move (like hammering) so I think everything is ok.
It's possible that this loose part is vibration motor (or something else used for vibration - I don't know construction details of SGS2), so it's designed to be loose in some directions
account2002 said:
I can reproduce this on my phone, but i think everything is ok.
It's possible that this loose part is vibration motor (or something else used for vibration - I don't know construction details of SGS2), so it's designed to be loose in some directions
Click to expand...
Click to collapse
+1! thank you so much! I dont know what yo do... i dont know if ask for a new phone... or keep this one.... home some1 else can confirm the rattling noise...
Jonathan3009 said:
some1 else can confirm the rattling noise...
Click to expand...
Click to collapse
I wouldn't call it "rattling". It's just single sound during sharp front to rear move. So for me it's simple . We haven't bought rattles but phones, so let your new purchase to demonstrate the potential by using it like a phone.
I think it makes a camera. When you move backward and forward moves the camera lens and it can rattle ..
Jonathan3009 said:
Hello! I just bought a Galaxy S2 and it comes with the famous pink spot on camera, so i've decided to return and ask for a new one.... after receiving the new one... this one has the pink spot too! but i found how to solve that issue...
So, after some days with phone i found that the screen looks yellow tinted on the left side...
And yesterday i found that when you shake your phone to the front hardly... it makes a weird noise a "thick" like something is loose inside of the phone on the camera area... I've tried removing battery sim card and sd card and shaking the phone again! there is that noise...
is that normal? can some1 try it shake ur phone...
idk what to do... if ask for a new one... or send it to care center...
plz advise
Click to expand...
Click to collapse
how did you solve the pink spot issue?
same
I also hear that noise when iam shaking the phone. I talked to my friend that have HTC desire he say he have same problem oh that phone too, so it might be a camera or mby gsensor.
Jonathan3009 said:
Hello! I just bought a Galaxy S2 and it comes with the famous pink spot on camera, so i've decided to return and ask for a new one.... after receiving the new one... this one has the pink spot too! but i found how to solve that issue...
So, after some days with phone i found that the screen looks yellow tinted on the left side...
And yesterday i found that when you shake your phone to the front hardly... it makes a weird noise a "thick" like something is loose inside of the phone on the camera area... I've tried removing battery sim card and sd card and shaking the phone again! there is that noise...
is that normal? can some1 try it shake ur phone...
idk what to do... if ask for a new one... or send it to care center...
plz advise
Click to expand...
Click to collapse
Hi same strange sound here:
i found that if you enable the camera, the sound stops.
So:
camera disabled -> tick sound shaking the phone
camera enabled -> no tick sound
So, it's obivious that it's a camera related issue, almost in my case.
My camera works well, but have the issues:
pink spot
framerate loss during low light filming (using -2 gain to sensor solves this)
DrSlump76 said:
Hi same strange sound here:
i found that if you enable the camera, the sound stops.
So:
camera disabled -> tick sound shaking the phone
camera enabled -> no tick sound
So, it's obivious that it's a camera related issue, almost in my case.
My camera works well, but have the issues:
pink spot
framerate loss during low light filming (using -2 gain to sensor solves this)
Click to expand...
Click to collapse
I have the same ,
I looked at camera lens I saw it moving when shaking the device . but stops moving when I open camera app ,,,
Vietnamese sgs 2 ,,
magawa said:
I have the same ,
I looked at camera lens I saw it moving when shaking the device . but stops moving when I open camera app ,,,
Vietnamese sgs 2 ,,
Click to expand...
Click to collapse
I noticed. how does that even work? initializing the camera stops it from moving!??!?!

How to disable hw capacitive buttons in JB?

HI, since I've always had issues (from stock rom up) with hw capacitive buttons (home/back/search/menu), I would like to disable them, maybe my Folio is faulty on them (randomly the back button fires by itself, even if the tablet was left alone on the table).
So I ask Artem or anybody who knows it: I can build from sources, what is the minimal diff I can make to the sources? Is it sufficent to comment out line 'CONFIG_KEYBOARD_FOLIOCAP=y' in tegra_betelgeuse_android_defconfig?
Thank you.
piergi65 said:
HI, since I've always had issues (from stock rom up) with hw capacitive buttons (home/back/search/menu), I would like to disable them, maybe my Folio is faulty on them (randomly the back button fires by itself, even if the tablet was left alone on the table).
So I ask Artem or anybody who knows it: I can build from sources, what is the minimal diff I can make to the sources? Is it sufficent to comment out line 'CONFIG_KEYBOARD_FOLIOCAP=y' in tegra_betelgeuse_android_defconfig?
Thank you.
Click to expand...
Click to collapse
nice question . some times i have the same problem.
+1
Sent from my folio100 using xda app-developers app
raptor92 said:
+1
Sent from my folio100 using xda app-developers app
Click to expand...
Click to collapse
may be its a bug....
when this happens to me, i click one time on power buttom and than wake it up again. but this isnt the fix solution for the problem, just solves it temporarely
ans solution?
one "solution"
Hello, posting for the first time =)
Anyway, i've had a problem with folios crazy buttons and screen response since day one.
Nothing really changed for me with rom updates and different apps. I have tried it all...
I had enough and finally unplugged that little cable that connects into circuitboard
of those buttons and power-led. This is really no solution but takes care of that problem =)
It also disables power indicator led, so that's a little inconvenience =/. But since unplugged,
touchscreen started to work in every way better like its more responsive and doesn't "freeze" anymore.
But this requires you to disassemble your folio to get to touch with the cable to the circuitboard.
Removing plastic back cover isn't enough, but you Dont have to detache the screen from faceplate.
I'll plug it back on when there's a software fix for buttons behavior. Meanwhile enjoying peace from
button madness =D. Sorry if poor english, i'm Finnish
Justuz said:
But since unplugged,
touchscreen started to work in every way better like its more responsive and doesn't "freeze" anymore.
Click to expand...
Click to collapse
After disassemble screen seems to work, but after some time is starts again and I don't have "crazy" buttons though.
I'm using mouse and keyboard and it's comfortable.

how do i fix my camera on my prime?

So my Prime's back 8mp camera is messed up. When I use my back camera, all I see is green lines running all across the screen. my front facing camera works fine. When I take a picture using back camera, green lines everywhere, can't see anything, the flash turns on, I can hear the auto focus working, but then it force closes. I believe that it is the cable connecting to the camera is out of place. I tried doing the pinching my tablet on the camera, and it worked, but when I let go, my camera glitches out. But now it doesn't work anymore when I try to pinch the camera.
I'm thinking about opening my tablet and try to reconnect the cable together. Has any1 ever fixed their camera problem? If so, how easy was it to do so.
Thanks!
aznflawless said:
So my Prime's back 8mp camera is messed up. When I use my back camera, all I see is green lines running all across the screen. my front facing camera works fine. When I take a picture using back camera, green lines everywhere, can't see anything, the flash turns on, I can hear the auto focus working, but then it force closes. I believe that it is the cable connecting to the camera is out of place. I tried doing the pinching my tablet on the camera, and it worked, but when I let go, my camera glitches out. But now it doesn't work anymore when I try to pinch the camera.
I'm thinking about opening my tablet and try to reconnect the cable together. Has any1 ever fixed their camera problem? If so, how easy was it to do so.
Thanks!
Click to expand...
Click to collapse
Had the same problem a while back. Was still under warranty so I sent it in for repair. All I know is that it's a pretty common problem and that it definitely is a hardware issue.
Sent from my NCC 1701 using Tapatalk 4
riker147 said:
Had the same problem a while back. Was still under warranty so I sent it in for repair. All I know is that it's a pretty common problem and that it definitely is a hardware issue.
Sent from my NCC 1701 using Tapatalk 4
Click to expand...
Click to collapse
Oh well my tablet I got a year ago on May 1st, so my warranty is expired. Also I unlocked the bootloader so i voided warranty anyways.
Happened to my back camera few days ago. Is there any known fix, outside warranty (bought my device two years ago, so it's not an option)?
I've never had this issue so I'm bot the best to advice. But It should be fixable, you just have to open your prime and do a little mod with the pogo pins, I'm pretty sure there was a thread with instructions for the fix.
Sent from my GT-I9300 using XDA Premium 4 mobile app

Camera focussing problem! Weird sounds

I got a HTC one MAX off of eBay and after receiving the phone when I was checking I found that the camera was not working properly (unable to focus with weird sounds, front camera works perfectly fine though) whenever I tried opening it, there was a strange noise coming from near the camera module. I have taken a short video and you can hear the sound in it and it looks like phone is confused as to focus or not. The sound is similar to a bee trapped inside the phone buzzing. Any idea what it might be? Hardware issue? Here is the link to the video.
HTC ONE MAX camera problem: http://youtu.be/MBK_en5izmU
abhishekpujar said:
I got a HTC one MAX off of eBay and after receiving the phone when I was checking I found that the camera was not working properly (unable to focus with weird sounds, front camera works perfectly fine though) whenever I tried opening it, there was a strange noise coming from near the camera module. I have taken a short video and you can hear the sound in it and it looks like phone is confused as to focus or not. The sound is similar to a bee trapped inside the phone buzzing. Any idea what it might be? Hardware issue? Here is the link to the video.
HTC ONE MAX camera problem: http://youtu.be/MBK_en5izmU
Click to expand...
Click to collapse
Looks like hardware. Have had my max apart a couple times. I think it would be easy to replace the camera if not under warranty anymore.
Yeah I guessed so. You think the issue will be resolved by changing just the camera module? And how hard is it to take apart the phone? I have experience in taking apart phones, have done it with my droid DNA and lot of other models. I just want to check out what a making that sound. Thanks for the reply though.
abhishekpujar said:
I got a HTC one MAX off of eBay and after receiving the phone when I was checking I found that the camera was not working properly (unable to focus with weird sounds, front camera works perfectly fine though) whenever I tried opening it, there was a strange noise coming from near the camera module. I have taken a short video and you can hear the sound in it and it looks like phone is confused as to focus or not. The sound is similar to a bee trapped inside the phone buzzing. Any idea what it might be? Hardware issue? Here is the link to the video.
HTC ONE MAX camera problem: http://youtu.be/MBK_en5izmU
Click to expand...
Click to collapse
I hade this problem with my ex m7 the camera can't focus solved with software update..
try update if nothing happened then replace camera module I guess it's easy.
ahmedj31 said:
I hade this problem with my ex m7 the camera can't focus solved with software update..
try update if nothing happened then replace camera module I guess it's easy.
Click to expand...
Click to collapse
I'm already on the latest software version. Ill try flashing another Rom and see if it helps else I will have to replace the camera module I guess. Thanks for the response.
I tried several custom rims including AOSP and sense but can't seem to rectify the camera problem. Guess it's a hardware fault. Will have to change the camera module, anyone has any idea where I can get one who provides international shipping?
Sent from my HTC One Max on Adrenaline using XDA Free mobile app
When you shake your phone you will see that the lens in the camera is loose. When you shed light on buzzing camera you will see it vibrating and stoping when you bring a magnet closer.
Phone vibrations over time tend to loosen the attachment of the lens in the back camera

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