Related
So I've had my Note for 2 days now and I've noticed that Google talk never stays connected. When I wake the phone up and open Gtalk it always shows that it had lost the connection and then starts reconnecting. I'm in the middle of Atlanta and I have never once left LTE coverage, so I know its not a handoff issue.
Has anyone else had trouble with this? Think I'm gonna get the phone switched out for a new one today if this turns out to be just me.
Sent from my SAMSUNG-SGH-I717 using XDA App
I currently have the same issue, but it's been happening on my last couple of devices before I got my note. Last time I checked / googled (about a month ago) there were a lot of people having this issue with various devices and no solid solution yet so you probably won't need to switch out your note as it may not help.
I've tried a number of things with no success but if anyone else has ideas that would be great.
Wow that is very dissapointing. My Captivate I had before this had no problems what-so-ever with google talk. I really don't want to have to switch back to that, but I use Google talk a lot and it might be a deal killer for me.
Sent from my SAMSUNG-SGH-I717 using XDA App
camaroz28 said:
Wow that is very dissapointing. My Captivate I had before this had no problems what-so-ever with google talk. I really don't want to have to switch back to that, but I use Google talk a lot and it might be a deal killer for me.
Sent from my SAMSUNG-SGH-I717 using XDA App
Click to expand...
Click to collapse
Have you tried a 3rd party app?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
No, and to be honest I wouldn't consider that a solution. If my apticate running stock gingerbread was able to work fine with the stock app, then this should too.
Sent from my SAMSUNG-SGH-I717 using XDA App
I had the Skyrocket, Note and Their LTE elevated 4g. with ALL the at&t LTE devices gtalk will not stay signed in. In fact you are getting disconnected from the Google servers when this happens wo you won't be getting gmails either.
This has been going on for months and mostly happens in LTE markets.
If anyone found a solution to this problem please share.
clubtech said:
I had the Skyrocket, Note and Their LTE elevated 4g. with ALL the at&t LTE devices gtalk will not stay signed in. In fact you are getting disconnected from the Google servers when this happens wo you won't be getting gmails either.
This has been going on for months and mostly happens in LTE markets.
If anyone found a solution to this problem please share.
Click to expand...
Click to collapse
I actually ended up exchanging mine for a new one, and the new one has never lost the connection whether it be gtalk or google servers in general. I've stayed in the exact same LTE market as well.
When did you exchange it and what market are you in? Maybe they fixed the problem.I last checked early march and it was still happening in San Francisco
clubtech said:
When did you exchange it and what market are you in? Maybe they fixed the problem.I last checked early march and it was still happening in San Francisco
Click to expand...
Click to collapse
I exchanged it last Monday the 12th, the new one never had the problem from the very beginning. I am in the Atlanta area, it seems like it is a problem of individual phones if exchanging for a new one fixed it for me, also not everyone is experiencing the problem from what I can tell.
I have the same issue. Seems like my Atrix doesn't have that problem.
Sent from my Transformer TF101 using Tapatalk
camaroz28 said:
I exchanged it last Monday the 12th, the new one never had the problem from the very beginning. I am in the Atlanta area, it seems like it is a problem of individual phones if exchanging for a new one fixed it for me, also not everyone is experiencing the problem from what I can tell.
Click to expand...
Click to collapse
This is not related to a device as I tested with 3 different lte devices and they all had the same issue. I then placed the same sim card in my none lte galaxy note and the problem went away. I haven't checked since early March as I am out of the country but who knows...maybe they finally fixed the issue.
clubtech said:
This is not related to a device as I tested with 3 different lte devices and they all had the same issue. I then placed the same sim card in my none lte galaxy note and the problem went away. I haven't checked since early March as I am out of the country but who knows...maybe they finally fixed the issue.
Click to expand...
Click to collapse
There have been no software updates to this phone at all, I'm using the stock ROM too. If my first phone had the problem and my second one doesn't, that means its an issue with individual devices (maybe a lot if you had the problem on 3 different ones). The chances of there being any changes on AT&T's side at the exact moment I exchanged my phone are absurdly small.
camaroz28 said:
There have been no software updates to this phone at all, I'm using the stock ROM too. If my first phone had the problem and my second one doesn't, that means its an issue with individual devices (maybe a lot if you had the problem on 3 different ones). The chances of there being any changes on AT&T's side at the exact moment I exchanged my phone are absurdly small.
Click to expand...
Click to collapse
I understand that but i had 4 different devices (LTE note, Galaxy II Skyrocket, One of their new LTE LG phone - forgot the name and their Elevate 4G LTE mifi). They were all on different lines with different simcards and they ALL had the google talk issue.
The only time this was not happening with an LTE device is when i traveled outside of an LTE coverage zone. This is the only time the connection was stable.
You must agree that it is impossible that all of these devices were defected right?
I also have a none LTE galaxy note and a galaxy nexus and this is not happening on those devices (as they are not LTE).
It is something with their LTE network setup that is killing the connection to the Google servers after a certain time of idle.
Just thought I'd add that I'm in an area where I'm on the very edge of the nearest LTE tower, so I'm constantly switching between that and HSPA+ (and WiFi while at home) and I haven't noticed any issues with staying connected with GTalk. None of my friends have noticed me getting disconnected either. The only issue I've had is it doesn't always set me to away when the screen is locked, although it does seem to always set me as Online when I unlock the screen.
Hi All-
Pre-TL;DR: Got rooted S4. NOT USING A DLINK ROUTER. All wifi networks disappear and reappear 'randomly'.
So I got my S4 from Verizon on Friday the 24th. I set it up and went on my way. About two days after I got it I noticed 'slow' download while on the wifi. Didn't matter what I was doing; google play, downloading a game's extra data, or even just sitting there doing nothing. As I looked into it I found that my wifi connection was dropping. I'm not talking about disconnect and reconnect, but wifi in general would drop. I verified this while sitting in my living room. I live in an apartment and there are a lot of neighbors with wifi. While looking at the available wifi networks I noticed every few seconds ALL of the available networks would disappear (showing only my saved networks). I used a wifi analyzer and changed my wifi channel to an unused channel, checked for firmware updates (both router and phone), but nothing changed. On Tuesday I started work after the holidays and decided to test the wifi on my companies guest wifi. I was seeing the same stuff happening at work. I don't think it's my router(s) because all wifi goes away, not just the specific wireless network. I have the stock S4 that has been rooted using open1your1eyes0's guide
[GUIDE] Root for Verizon Galaxy S4 ***Updated 5/27 - 2:30 AM***, however I noticed this before I rooted it. Is anyone else having this problem? I'm about to take it to Verizon on Thursday.
Phone: Galaxy S4
Carrier: Verizon
Model: SCH-I545
Android: 4.2.2
Kernel: 3.4.0-562219
I experienced this problem on Saturday when I got the phone-Called Verizon and was transferred to Samsung-they told me this is a known issue in the phone and it will require an antenna swap to fix. Apparently they have fixed the phones they are manufacturing now, however the ones which were initially released all have this problem.
Vzw has been no help at all in resolving this, and pretty much have told me "too bad, so sad". Really crappy of them.
fleury2966 said:
Hi All-
Pre-TL;DR: Got rooted S4. NOT USING A DLINK ROUTER. All wifi networks disappear and reappear 'randomly'.
So I got my S4 from Verizon on Friday the 24th. I set it up and went on my way. About two days after I got it I noticed 'slow' download while on the wifi. Didn't matter what I was doing; google play, downloading a game's extra data, or even just sitting there doing nothing. As I looked into it I found that my wifi connection was dropping. I'm not talking about disconnect and reconnect, but wifi in general would drop. I verified this while sitting in my living room. I live in an apartment and there are a lot of neighbors with wifi. While looking at the available wifi networks I noticed every few seconds ALL of the available networks would disappear (showing only my saved networks). I used a wifi analyzer and changed my wifi channel to an unused channel, checked for firmware updates (both router and phone), but nothing changed. On Tuesday I started work after the holidays and decided to test the wifi on my companies guest wifi. I was seeing the same stuff happening at work. I don't think it's my router(s) because all wifi goes away, not just the specific wireless network. I have the stock S4 that has been rooted using open1your1eyes0's guide
[GUIDE] Root for Verizon Galaxy S4 ***Updated 5/27 - 2:30 AM***, however I noticed this before I rooted it. Is anyone else having this problem? I'm about to take it to Verizon on Thursday.
Phone: Galaxy S4
Carrier: Verizon
Model: SCH-I545
Android: 4.2.2
Kernel: 3.4.0-562219
Click to expand...
Click to collapse
nghthawk47 said:
was transferred to Samsung-they told me this is a known issue in the phone and it will require an antenna swap to fix
Click to expand...
Click to collapse
Nghthawk and Fleury, I was so happy to see your posts!!! So it's not just a firmware issue!!!
I have a non-rooted S4 and have the same experience. I was with T-Mobile for a week before I transferred to Verizon and had the exact issue there. (I have a co-worker who has a Sprint S4 that doesn't have this problem.) I have this issue both on my home router (Linksys) and at work (Motorola). Previously, I had an S2 and never saw this issue once, neither at home nor at work. I also spoke to Verizon who told me to talk to Samsung. Samsung (via email) has had me try all kinds of crazy manual WiFi settings - none of which work - or are at all practical...
I'm still within my first 14 days of signing with Verizon, so I can still jump ship to get rid of this phone. I'd really rather not spend another __ hours setting up another one, though.
Perhaps you could help me with a bunch of questions I have - please... I really need help with this...
1. Who told you that the antenna needs to be replaced - Samsung or Verizon?
2. Is that documented somewhere that you know of?
3. Is either Verizon or Samsung going to cover the antenna swap?
4. Who / when is supposed to do that for you?
5. What do you suggest I do in my situation (e.g. being within the first 14 days)?
6. If it's an antenna issue, would that affect voice calls (quality / dropping), as well?
Thanks so much!
Eliezer
I will try to answer your questions as best as I can...
1. Who told you that the antenna needs to be replaced - Samsung or Verizon?-Samsung repair rep
2. Is that documented somewhere that you know of?-I'm sure Samsung has it in writing, Verizon is still in denial-having talked to their executive offices today-to which they are clueless and a waste of time
3. Is either Verizon or Samsung going to cover the antenna swap? Yes!
4. Who / when is supposed to do that for you? Samsung told me to send it now, however I am traveling and can't do that at the moment
5. What do you suggest I do in my situation (e.g. being within the first 14 days)? I would keep the phone, they will get it fixed, they don't really have a choice, approx sales are around 80 million units-they can't just ignore it-plus we are going to be the first to get aws spectrum...
6. If it's an antenna issue, would that affect voice calls (quality / dropping), as well? I have no problems with call quality, in fact, it is far better than my Galaxy Nexus which I traded in to get this. I have had 4G also act up to where it just freezes and fails to deliver internet, even though I will show 3-4 bars as well as the 4G lit up....So I believe it seems to only effect data.
EliezerB said:
Nghthawk and Fleury, I was so happy to see your posts!!! So it's not just a firmware issue!!!
I have a non-rooted S4 and have the same experience. I was with T-Mobile for a week before I transferred to Verizon and had the exact issue there. (I have a co-worker who has a Sprint S4 that doesn't have this problem.) I have this issue both on my home router (Linksys) and at work (Motorola). Previously, I had an S2 and never saw this issue once, neither at home nor at work. I also spoke to Verizon who told me to talk to Samsung. Samsung (via email) has had me try all kinds of crazy manual WiFi settings - none of which work - or are at all practical...
I'm still within my first 14 days of signing with Verizon, so I can still jump ship to get rid of this phone. I'd really rather not spend another __ hours setting up another one, though.
Perhaps you could help me with a bunch of questions I have - please... I really need help with this...
1. Who told you that the antenna needs to be replaced - Samsung or Verizon?
2. Is that documented somewhere that you know of?
3. Is either Verizon or Samsung going to cover the antenna swap?
4. Who / when is supposed to do that for you?
5. What do you suggest I do in my situation (e.g. being within the first 14 days)?
6. If it's an antenna issue, would that affect voice calls (quality / dropping), as well?
Thanks so much!
Eliezer
Click to expand...
Click to collapse
It would be useful for those of us still on the sidelines if we can determine if we are getting a fixed version or one with this problem still.
This is one of the reasons I didn't jump in yet - to wait out any early production issues. Well, and still hoping for a 32 or 64gb version.
Interesting. I have a lot of the same issues. My WiFi is so bad I can't see any other WiFi networks on my device from my house where my other devices see 5 to 6. If I go into my daughters room my WiFi pretty much drops completely every time.
I just got off the phone with Samsung tier two / advanced tech support. He told me that my phone was manufactured May 15th... If a two week old phone has the problem, I cannot imagine the "new" ones don't also... He said they have no known issues submitted by Verizon for WiFi connectivity of the S4. Due the fact that it can connect to WiFi, he didn't think it sounded like a hardware issue. He suggested testing by taking the password off my router and seeing how it holds the signal. He said if it was able to maintain a connection like that, it must either be the router firmware or phone software issue.
Verizon said they could swap it with a new one for me - but there's no guarantee (or reason to think) that the same thing won't happen with that new one. And the option of sending it to Samsung and not having it for 11-12 business days isn't very appealing, either...
Not so happy about this...
Eliezer
you do know that the WiFi isse with DLink routers (DIR-655 and DIR-855) is not restricted to only those routers right? It does exist with other brand routers from whats been written about it.
Point being i have a DIR-655 router and had the connect drop connect drop issue and all I did was uncheck the WMM option and rebooted my router and its rock solid. WMM is kind of pointless, 95% of ppl can't even see a difference using it. I don't even think any of the public access points i've run into even have that enabled either.
If it's just your home wifi your having an issue with, turn off WMM in the router settings if you haven't already
Any updates about this? I'm experiencing wifi issues with my S4 where the signal I get on wifi is just horrible. Finally went into work today where we have an open wifi network on the entire campus, and I can't even get 2 bars of wifi from my desk, where my Galaxy Nexus would get 4. When it does connect, it's horribly slow. This has got to be a hardware issue. I may bring it back to Verizon, but I'm wondering if they will even believe me and swap the device.
Well, since I originally posted on this thread - and had commented that I saw this issue on both Verizon and T-Mobile - using both Motorola and Linksys routers --- I've switched to AT&T. I got one of their S4s and have had rock-solid WiFi connectivity with those same two routers ever since...
Not sure what to say...
I experienced my WiFi dropping like that once... how ever.. never again... really weird.. I have better Wifi then I did on my last phone.
musicfreak190 said:
I experienced my WiFi dropping like that once... how ever.. never again... really weird.. I have better Wifi then I did on my last phone.
Click to expand...
Click to collapse
Which carrier are you on?
Just compared to my friend's S4. With the two S4's sitting next to each other on my desk, he gets 4 bars of wifi at -46 dbm in Network Signal Info. I get 1 bar, and -88dbm! I walked directly the nearest ceiling mounted access point and my signal went up to -71dbm while he went to -40. So yea I definitely have some issues.
fleury2966 said:
Hi All-
Pre-TL;DR: Got rooted S4. NOT USING A DLINK ROUTER. All wifi networks disappear and reappear 'randomly'.
So I got my S4 from Verizon on Friday the 24th. I set it up and went on my way. About two days after I got it I noticed 'slow' download while on the wifi. Didn't matter what I was doing; google play, downloading a game's extra data, or even just sitting there doing nothing. As I looked into it I found that my wifi connection was dropping. I'm not talking about disconnect and reconnect, but wifi in general would drop. I verified this while sitting in my living room. I live in an apartment and there are a lot of neighbors with wifi. While looking at the available wifi networks I noticed every few seconds ALL of the available networks would disappear (showing only my saved networks). I used a wifi analyzer and changed my wifi channel to an unused channel, checked for firmware updates (both router and phone), but nothing changed. On Tuesday I started work after the holidays and decided to test the wifi on my companies guest wifi. I was seeing the same stuff happening at work. I don't think it's my router(s) because all wifi goes away, not just the specific wireless network. I have the stock S4 that has been rooted using open1your1eyes0's guide
[GUIDE] Root for Verizon Galaxy S4 ***Updated 5/27 - 2:30 AM***, however I noticed this before I rooted it. Is anyone else having this problem? I'm about to take it to Verizon on Thursday.
Phone: Galaxy S4
Carrier: Verizon
Model: SCH-I545
Android: 4.2.2
Kernel: 3.4.0-562219
Click to expand...
Click to collapse
Are you able to change the title of this thread to include "Samsung Verified Issue" or something to that effect so that it will be more noticeable for others?
EliezerB said:
Which carrier are you on?
Click to expand...
Click to collapse
Verizon
wolfgrrl said:
Are you able to change the title of this thread to include "Samsung Verified Issue" or something to that effect so that it will be more noticeable for others?
Click to expand...
Click to collapse
Not from what I can tell. I can edit the post, but I think a mod has to edit the title.
Update tho to my op:
After a factory reset and a re-root I noticed that this issue had stopped. It happened one more time after that, however, after a reboot it was fine again. I have yet to run into the problem again. This leads me to believe that there is a software issue (would also make sense why only Verizon phones seem to be affected) and not a hardware issue. I heard that google is going to release a 'clean' version of the S4 rom when they launch their carrier-less S4. I may just wait till that phone is released and flash that and see what happens.
I'm flashing mine to stock and doing a factory reset right now. Hoping it fixes the issue for now.
Eric214 said:
you do know that the WiFi isse with DLink routers (DIR-655 and DIR-855) is not restricted to only those routers right? It does exist with other brand routers from whats been written about it.
Point being i have a DIR-655 router and had the connect drop connect drop issue and all I did was uncheck the WMM option and rebooted my router and its rock solid. WMM is kind of pointless, 95% of ppl can't even see a difference using it. I don't even think any of the public access points i've run into even have that enabled either.
If it's just your home WiFi your having an issue with, turn off WMM in the router settings if you haven't already
Click to expand...
Click to collapse
I wanted to add my own experience. I have a Verizon Galaxy S4 -- SCH-I545. I managed to fix the disconnection problem by using a static IP address on the phone side since the work router serves up the same one to my device every time, so I'm not causing collisions (and I don't have control of the router at work). I was getting 'failed to get IP address' messages when the connection dropped. See here:
http://forum.xda-developers.com/showpost.php?p=42172004&postcount=29
However, reading other posts about the antenna issue, I'm starting to think that it might just be that. I'm about 20 feet equidistant from 2 wireless routers at work, and using the *#197328640 hidden menu, then Menu button, then WiFi, my RSSI goes from -68 to -74 and goes up to about -52 to -55 when I'm about 3 feet from the AP I'm associated with. Does that seem low? According to what I've googled it seems like it is low...
---
And to think I was about to give up on contacting Samsung because they refused to acknowledge my Bluetooth issue here:
http://forum.xda-developers.com/showthread.php?t=2304828
With the BT issue I've done extensive troubleshooting and pretty sure it's not a software issue (at least not other apk's interfering) but possibly the bluetooth implementation or drivers itself.
:sigh: Now I'm going to have to test with the other S4 to see I get the same WiFi signal strength, at least at home, anyway.
So update for me, took mine to Verizon and they swapped it out. This one gets a great wifi signal.
trmiv said:
So update for me, took mine to Verizon and they swapped it out. This one gets a great wifi signal.
Click to expand...
Click to collapse
Judging by your earlier numbers mine is fine. I compared it to an S3 and another Verizon S4 and both have about the same RSSI +/ 5 of each other at the same point at home... so the issue I'm facing is probably just related to the router at work I have no control over.
So, I've been tweaking this, playing with PRL's and working with some of the RF engineers I know at Samsung and Sprint, but I wanted to see if anyone else is having problems like this.
1- You have solid signal strength, but continuously drop calls 5-10 seconds after connecting.
2- Your signal strength and data connection type fluctuates rapidly while stationary. (LTE to 3G or no data connection at all, often times with bars going to zero before immediately changing technology type)
3- Showing good signal strength until you push send on a call, then bars drop to zero, call fails, then you show good signal again.
I never had great signal at my house, but at least I had 1 bar and could make and receive calls. Since I got the Note 3, my signal strength looks great, but issue #1 from above happens 100% of the time. My wife's iPhone 5 and daughters LG Optimus do not have this problem.
Sent from my SM-N900P using xda app-developers app
My coverage actually improved when I got the note 3
Sent from my SM-N900P using XDA Premium 4 mobile app
I was having the same issue of 5-10 second drop calls. Exchanged phones and same issue still so returning the phone altother to sprint until the fix the issue. The tech at the sprint store told me Sprint and Samsung looking at ways to resolve the issue, but I have no patience for a phone that can't make phone calls... Going back to my SGS2.
I have yet to get a LTE signal on this, my third Note 3. I'm at places that I know for a fact have LTE but this piece of crap won't pick it up. This phone has me so aggravated already.
Sent from my SM-N900P using XDA Premium 4 mobile app
Do you have the sim card in there activated? LTE operates over the SIM card, I removed my sim card for testing and it would not pick up any LTE signal whatsoever. Also make sure your account has LTE activated as well.
I am having the same issue with my 3G signal also, I even got a unable to connect to data network message very strange and I can't update my prl the normal way just flash them, i called sprint technical support and they told me to switch between cdma\lte to cdma only and keep it like that for a few minutes then switch back.
Sent from my SM-N900P using xda app-developers app
had the same issue the first 3 days that I got the phone...has improved a lot on the last 4 days....after multiple restarts and PRL updates
Sprint had sent me an Airave device, so I'm going to test with that over my home internet as backhaul. If it works fine, the network is the issue. If the same things still happens, it's the phone that's the problem. I suspect network, but I'll keep everyone updated.
Sent from my SM-N900P using xda app-developers app
voice signal issues
Kortekn said:
Sprint had sent me an Airave device, so I'm going to test with that over my home internet as backhaul. If it works fine, the network is the issue. If the same things still happens, it's the phone that's the problem. I suspect network, but I'll keep everyone updated.
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
I had three Note 3's. All had the same voice signal issues.
I bought the first phone on the day of release. When I got home, I noticed that on a connected call, the voice I heard popped and had varying signal distortions. I returned it on the 5th, and repurchased another.
Same problem. It's only during a connected call, not when listening to music, video or recorded voice. Thus, I posted a meagre on the Sprint community forum regarding voice popping, distortions and morphing.
Sprint Note 3 people nation wide began stating they also had the problem. My third Note 3 also had the problem. I returned the phone until the problem is fixed.
I did get 4GLTE briefly in one location, but for the most part, I get 3G only. I did notice that the DATA signal/antenna is slightly better than the Note 2, which is the phone I've reverted back to.
Sprint has been active in that message thread, stating they are working closely with Samsung for a fix. Some have posted that they've received a call from Sprint informing them that an update is due out the week of the 28th. Sprint Technical support confirmed an update is coming out but wouldn't commit to a timeframe.
The voice signal issues are not present during two conditions: roaming, and VOIP calling.
Take care
John
You are correct on the device update. I worked with some engineers at sprint and Samsung and an updated build is being pushed out now in waves that is to correct call audio, blue tooth audio and dropped calls, along with minor system tweaks to correct random reboots that have been reported.
If you're rooted or have modified recovery that tripped the counter, you will need to either return to stock for the OTA or wait for a dev to make a flashable version.
Sent from my SM-N900P using xda app-developers app
I am on MJ4 now and the voice quality is a lot better now but I'm still getting dropped call though. I also got a message from sprint a few days ago that they are working on towers i my area. I noticed if i go to a different side of the city, that i don't get these dropped calls at all. It is definitely sprints/vision upgrades that are messing up all the phone calls. Some towers are old technology and some are new so they can't communicate with each other from what i have observed.
Sent from my SM-N900P using XDA Premium 4 mobile app
Dropping calls like crazy
Just throwing in my observation:
I am also experiencing dropped call issues with my Sprint Note 3. I was on baseband MI5 and I just upgraded to MJ4 today. The issue is still there and calls drop sometimes 5 seconds in (while ringing) other times it will happen 2-3 mins into a call. I am lucky if I can hold a call for 5 minutes.
OK, I've seen a lot of posts in various forums about this issue, but have yet to find a single thread that captures all the details about what I've experienced. Let me know if I should move this conversation into a different thread.
On my home wifi network, I am able to connect, but constantly receive the error "internet connection is unstable", and I cannot pull any data over wifi. I noticed this issue on my home network after returning from a business trip this week. I'd previously seen the issue occasionally in hotels, etc, and had already disabled the "Passpoint" and "Auto network switch settings". That seemed to work on the road, but now that I'm at home, I'm unable to pull any data over wifi.
My home router is a TP-Link Archer C7, running the latest firmware.
Per Verizon and Samsung's advice, I cleared the cache partition, "forgot" and reconnected to the network, tried using safe mode, and tried a factory reset of the phone. I also restarted the router and changed the router's broadcast channels.
Last night, I rooted the phone via Kingo and installed the Jelly 'Beans' rom using SafeStrap, since I wasn't getting satisfactory answers from support. To my surprise, the issue also occurred on the new rom. I'm not an Android expert, but it seems like this means its either:
1) a hardware issue, or
2) a lower-level software issue (radio firmware? not sure how that works)
I removed root and safestrap, to continue support options with Verizon, but I wanted to ping the community here for suggestions. The timing is confusing to me. I'm pretty sure, though not certain, that I've used my home network successfully since the 12/17 OTA update. However, since so many others are seeing issues, it seems unlikely that this is a hardware issue.
Could others describe their issues and router, so we can look for patterns? Let me know if I should move this into a different thread.
Thanks!
Mine does the same thing from time to time but only on certain roms
Sent from my SM-N900V using XDA Premium HD app
yeah, I'd seen intermittent issues previously, but all of a sudden it stopped working at home entirely. Still connects to some other networks, although not all.
After seeing a bunch of posts on the Verizon forums (and just the general timing and behavior of the issue) it seemed like a software problem.
Verizon is actually cooperating, so I may just end up replacing this phone. Wondering if anyone else has seen wifi completely break like this.
This is the only thing I can not stand about my note
I have a Zyxel WAP3205 WIFI access point (Wireless G) that I use at both work and at home.
At home, I have Comcast Business Cable internet, and have absolutely no issues connecting to it. The WAP is connected to a Belkin N600 router, which is then connected to my cable modem (not sure of the model, shouldn't matter TBQH).
At work on the other hand, I have constant connection issues. Albeit, I don't get the 'connection is unstable' notification, but I get constant connect/disconnect problems. I also have almost no (most of the time I can't even send/receive text messages at my desk.....) phone signal (ie not even 1X). I'm not sure if that plays into it at all either. The company I work for uses Windstream for their ISP, and it's complete crap to be perfectly honest. Needless to say, it doesn't change the fact that I'm connecting to the internet through the same device (well, same model/firmware/etc...), and I'm having issues at 1 place and not at the other.
I might also add that my tablet (Nexus 7 2013 running CM11) doesn't seem to have these issues at all and works just fine via the WIFI.
That's about the only information that I can provide. I know my internet where I work is complete crap. I sometimes remote desktop back to my home server to browse the web and download files via that because it's actually faster. I'm not even kidding.
I have 2 routers at home and have experienced the same issue as well and none of my other devices have this problem
Sent from Rooted Note 3 (stock rom) Xposed framework
Verizon is shipping a replacement phone to me tomorrow, so I'll test this out and see if it makes a difference. I'm on the road until Thursday, so it'll be a few days before I can check on my home router.
The behavior on this issue just seems strange. It began intermittently, but then completely stopped working at my house (but still sometimes works elsewhere). Lots of people report intermittent issues, but a few seem completely broken. Not sure what to make of it, I'm just glad I was able to get a different device out of Verizon. We'll see if that actually fixes the problem.
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
Harleydroid said:
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
Click to expand...
Click to collapse
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
Click to expand...
Click to collapse
It happens on custom roms too.
I've asked a couple devs if they could remove it and they said it been like that in android for along time.But I never experienced it until my Note 3
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
Click to expand...
Click to collapse
Same here. Never happened on my Note2 but happens all the time on my Note3. I have two Linksys Routers at home for full house coverage and I can be in the next room and get that message. Just got it earlier. Same routers as I had with the N2 a few months ago. My Tablet, nor the Spouses HTC One Max have that issue and are connecting just fine, and stay connected.
I get this all the time. Got it on stock as well. Only really happens with my ghetto satellite Internet though lol
Sent from my SM-N900V using xda app-developers app
Has anyone with this issue installed AdBlock and/or an ad-blocking HOSTS file? I didn't start seeing this problem until I did both.
Whenever I see this message I can go into the speedtest.net app and pull a continuous 60mbits down, pretty much maxing my connection, and I never see any actual stability issues.
I think the system may have some connectivity test that's being interfered with but I haven't had time to go digging through the logs yet, so I wanted to see if anyone else had done what I did to trigger it first.
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
I'm on AT&T DSL... I was getting the notification ALL THE TIME while using the supplied (4 year old) AT&T 2Wire router and it would fail and freeze and disconnect and it was DRIVING ME NUTS... so i went out and got a brand new Netgear N300 router and problem is solved ... mostly
I'm still using the AT&T 2Wire as a modem... disabled it's internal wifi... ethernet cable to the Netgear. .. and BINGO!!! All my connection problems and data problems have gone away... i still get the unstable notification maybe once or twice a week but i figure that's a DSL thing... any little glitches in Internet availability will be detected by the device and displayed so that doesn't bother me at all.
It's almost like this phone does ping tests all the time and if one doesn't come back properly it throws the notification...
i was at a friends house the other day and was getting the notification constantly but was still able to watch YouTube videos and Netflix without much problem... so i did some speed tests on his wifi and his ping and upload were all over the place... His download speed was solid between 20 and 28 but his upload was never even close to normal and failed several times... and his ping was good on some and took forever on others... i also noticed Web pages would sometimes take forever to start loading ... Once they started loading they did so quickly but the start was painfully slow a lot of the time... This would indicate to me that the ping or upload connection has issues or maybe over congested on his iSP.
Anyway... hope this helps others iron things out
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
Click to expand...
Click to collapse
When I get the notification, it refuses to use the wifi at all.
I haven't noticed any problems with my WiFi. I host 6 wireless networks, and play with WiFi a lot, War driving, and wireless network setup is a hobby of mine.
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
I use the OOKLA speedtest, free from the play store. (After you run your OOKLA test, for fun drag the speedometer down to reveal some cool messages about Ookla!
A few wireless router settings I use:
Set 2.4 to N 20 Megs max. N 40 or AC mostly just creates problems with connections, and the neighborhood.
Channels 1, 6, or 11 in USA Use a WiFi analyzer app and pick a less cluttered WiFi channel.
Place wireless router up high away from electronics, construction, and stuffs. Mine is on a pedestal in a window.
SM-N900V DE Running JellyBeans V6
radionerd said:
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
Click to expand...
Click to collapse
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
b00mb00mchuck said:
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
Click to expand...
Click to collapse
Thanks,
I just tested "auto network switch" on and then off. It let me connect to one of my throttled networks, without; "Checking quality of internet connection".
I noticed that it only showed; "network disabled because internet connection is slow" on the congested 2.4 GHz band, not with same router on 5.8 GHz.
Radio interference, location, and router settings, can cause many problems on wireless networks.
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
Click to expand...
Click to collapse
You're right, I noticed in my research that multiple issues seem to be getting lumped together. I think you're correct in that it's related to the router as well, somehow. I see the notification occasionally on slow hotel connections, but it's intermittent, my problem at home seems permanent. I can use some other wifi networks without problems, though.
That said, I used this phone on my home router for a couple months before ever seeing this problem. I'm guessing it's a combination of the 12/17 OTA update, and particular router models.
Verizon sent me a replacement phone, and it's running the previous build (MJ7 instead of MJE). I'll check things out tonight, and will report back.
Alright, the issue seems resolved on the new phone. This seems to suggest that it is related to the MJE build. So far this phone hasn't asked for an update, but I'm hoping Verizon doesn't break this again for me
I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
no one experiencing my duplex wifi while in call not working issue?
Is no one else having this problem ? I'm about to do a flash back to the stock ROM to see if wifi works simultaneously while in a call but if it's a fault in the programming / chipset then there's no point in me trying. Someone please reply so I don't waste my time doing something that someone else has tried.
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Flyhalf205 said:
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Click to expand...
Click to collapse
Mine isn't working at all when I'm on the call, even when the wifi connectivity is on the status bar.. as soon as I disconnect calls my push to talk app/browser/etc start back working... Sometimes the wifi doesn't work at all on the phone even if I'm not on a call, but the S2 I have works like a charm with the same cradle point mbr1200/verizon data card that I've had for years. within 5 feet from the router too...
stock. non rooted, on sprint.
i was on the phone with my mom on moms day and was on wifi here at the house.
i was successfully able to use google voice to send and receive texts and also was surfing the web for a phone for my mom, so i have had good results with wifi calling.
enettrek said:
I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
Click to expand...
Click to collapse
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Problem diagnosed but not fixed
I have diagnosed my problem on simultaneous calling with data connection non existence even with wifi symbol on status bar...
The data on wifi works on calls if I'm not using a bluetooth device, meaning if I'm using the handset or the speaker phone it works fine, even if the headset stays connected to the phone, wifi still works as long as I'm not using the bluetooth for my call... kinda defeats purpose of having a smartphone if you can't use all features... backward thinking htc.
mwebb34 said:
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
enettrek said:
That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
Click to expand...
Click to collapse
All I know is that when I put in my new SIM it seemed to fix my issue iv not had any problems staying connected to 4g. I figured the Verizon REP was full of B.S.
Sent from my HTC6600LVW using XDA Premium 4 mobile app
I created a new thread for this issue with a poll to help htc see if it's a wide spread issue. Will let them know the link tomorrow when I talk to their higher tier techs.
http://forum.xda-developers.com/showthread.php?t=2753130
Edit
I fixxed the issue. I cleared data In app mgr.
Sorry if I posted this in the wrong place. I can't seem to get the voicemail notification icon to go away, I checked my voicemail and I don't have any new messages. On viper Rom
Sent from my HTC6600LVW using XDA Premium 4 mobile app