So, I've been tweaking this, playing with PRL's and working with some of the RF engineers I know at Samsung and Sprint, but I wanted to see if anyone else is having problems like this.
1- You have solid signal strength, but continuously drop calls 5-10 seconds after connecting.
2- Your signal strength and data connection type fluctuates rapidly while stationary. (LTE to 3G or no data connection at all, often times with bars going to zero before immediately changing technology type)
3- Showing good signal strength until you push send on a call, then bars drop to zero, call fails, then you show good signal again.
I never had great signal at my house, but at least I had 1 bar and could make and receive calls. Since I got the Note 3, my signal strength looks great, but issue #1 from above happens 100% of the time. My wife's iPhone 5 and daughters LG Optimus do not have this problem.
Sent from my SM-N900P using xda app-developers app
My coverage actually improved when I got the note 3
Sent from my SM-N900P using XDA Premium 4 mobile app
I was having the same issue of 5-10 second drop calls. Exchanged phones and same issue still so returning the phone altother to sprint until the fix the issue. The tech at the sprint store told me Sprint and Samsung looking at ways to resolve the issue, but I have no patience for a phone that can't make phone calls... Going back to my SGS2.
I have yet to get a LTE signal on this, my third Note 3. I'm at places that I know for a fact have LTE but this piece of crap won't pick it up. This phone has me so aggravated already.
Sent from my SM-N900P using XDA Premium 4 mobile app
Do you have the sim card in there activated? LTE operates over the SIM card, I removed my sim card for testing and it would not pick up any LTE signal whatsoever. Also make sure your account has LTE activated as well.
I am having the same issue with my 3G signal also, I even got a unable to connect to data network message very strange and I can't update my prl the normal way just flash them, i called sprint technical support and they told me to switch between cdma\lte to cdma only and keep it like that for a few minutes then switch back.
Sent from my SM-N900P using xda app-developers app
had the same issue the first 3 days that I got the phone...has improved a lot on the last 4 days....after multiple restarts and PRL updates
Sprint had sent me an Airave device, so I'm going to test with that over my home internet as backhaul. If it works fine, the network is the issue. If the same things still happens, it's the phone that's the problem. I suspect network, but I'll keep everyone updated.
Sent from my SM-N900P using xda app-developers app
voice signal issues
Kortekn said:
Sprint had sent me an Airave device, so I'm going to test with that over my home internet as backhaul. If it works fine, the network is the issue. If the same things still happens, it's the phone that's the problem. I suspect network, but I'll keep everyone updated.
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
I had three Note 3's. All had the same voice signal issues.
I bought the first phone on the day of release. When I got home, I noticed that on a connected call, the voice I heard popped and had varying signal distortions. I returned it on the 5th, and repurchased another.
Same problem. It's only during a connected call, not when listening to music, video or recorded voice. Thus, I posted a meagre on the Sprint community forum regarding voice popping, distortions and morphing.
Sprint Note 3 people nation wide began stating they also had the problem. My third Note 3 also had the problem. I returned the phone until the problem is fixed.
I did get 4GLTE briefly in one location, but for the most part, I get 3G only. I did notice that the DATA signal/antenna is slightly better than the Note 2, which is the phone I've reverted back to.
Sprint has been active in that message thread, stating they are working closely with Samsung for a fix. Some have posted that they've received a call from Sprint informing them that an update is due out the week of the 28th. Sprint Technical support confirmed an update is coming out but wouldn't commit to a timeframe.
The voice signal issues are not present during two conditions: roaming, and VOIP calling.
Take care
John
You are correct on the device update. I worked with some engineers at sprint and Samsung and an updated build is being pushed out now in waves that is to correct call audio, blue tooth audio and dropped calls, along with minor system tweaks to correct random reboots that have been reported.
If you're rooted or have modified recovery that tripped the counter, you will need to either return to stock for the OTA or wait for a dev to make a flashable version.
Sent from my SM-N900P using xda app-developers app
I am on MJ4 now and the voice quality is a lot better now but I'm still getting dropped call though. I also got a message from sprint a few days ago that they are working on towers i my area. I noticed if i go to a different side of the city, that i don't get these dropped calls at all. It is definitely sprints/vision upgrades that are messing up all the phone calls. Some towers are old technology and some are new so they can't communicate with each other from what i have observed.
Sent from my SM-N900P using XDA Premium 4 mobile app
Dropping calls like crazy
Just throwing in my observation:
I am also experiencing dropped call issues with my Sprint Note 3. I was on baseband MI5 and I just upgraded to MJ4 today. The issue is still there and calls drop sometimes 5 seconds in (while ringing) other times it will happen 2-3 mins into a call. I am lucky if I can hold a call for 5 minutes.
Related
I've made references to this in Q&A, so apologies if you've read this already.
Simply put, my mobile data does not work on this phone. What I'm finding is if I leave a WiFi network or go to/from Sprint to roaming data, the hand-off to cellular data never happens as one of three things invariably occurs:
a) Mobile Data is stuck in 'turning on...' and thus I have no signal at all;
b) I have signal but no throughput (the up/down arrows never light up and I get no data connection);
c) the phone just reboots.
So basically if I change my network state, I can't go back until I reboot. Toggling Mobile Data does nothing in any of these instances. Now I expect holes in the software during a device release, but not holes you can drive a truck through. If anyone is experiencing the same issue or has any ideas, I'd love to hear them. If it's not solved by the end of my 14-day rescission period, this thing is done for.
I had this same exact problem. Update your profile and PRL. That fixed it for me but I dunno if that will fix the problem permanently. Might be a hardware defect but I hope it was just a prl/profile issue.
Sent from my EVO using Tapatalk 2
I've tried updating my profile and PRL and unfortunately that did nothing, and moments ago I gave up and called Customer Care to reactivate my OG EVO.
Of course, 30 seconds after that was all done the representative told me there's an EVDO data issue/outage that has been persistent in Philadelphia since the 22nd. You'd think they'd tell their store reps this valuable information, but such is not the case. I'm going to try running some tests on my OG EVO for comparison's sake and see how much truth they're telling me before I put the LTE back in the box and tell Sprint where they can shove it.
I have noticed some quirkyness with the WiFi/3g handoff on the phone on stock and viperROM. I am in the Philly market too, possibly the issue.
Sent from my EVO using Tapatalk 2
It's becoming unbearable. I lose my 3g connection about 3 times a day. But today, it's lost it about 20 times and that's no exaggeration. It's lost mobile data at least 5 times in the last hour. HTC has got to do something about this.
Sent from my EVO using xda premium
So I reactivated my OG EVO and sure enough, 3G data speeds are nothing short of awful in the 19103 area (~6KB/sec on average), compared to the 19106 area a mile or so away -- there's definitely an EVDO issue in the area. However, the OG EVO is not exhibiting the same WiFi/roaming hand-off issues that the EVO LTE is; that has to be a software issue specific to the phone. Seeing as I frequently walk in and out of various WiFi blankets throughout the city several times every day, this bug is a deal-breaker for me.
When I leave a wifi area I've noticed it takes a very long time to pick up 3G. It was nearly instant on my E4GT.
I just had the same issue with my mobile connection. Updating my profile and PRL seemed to do the trick. Changing from wi-fi to mobile also takes over a minute...
change your phone from cdma/lte mode to cdma mode, did the trick for a few friends of mine.
I've also been having the same issues. My phone will just drop 3G and go to roaming or no signal at all constantly. I also live in the Philly area so I'm hoping since we're in the second wave to get LTE that its just Sprint working on the network but I'm starting to suspect that we have a serious problem with our phones. Im on my second phone & a few different ROMS including stock & I've been having the problem since pre relase while my wife's Samsung E4GT has had no issues.
Edit
Well I took the advice from another thread and switched from CDMA/LTE to CDMA only & I haven't had any issues with my 3G dropping or with the WiFi to 3G handoff. Don't know if that fixed the problem or if Sprint just isn't working on the towers today.
Sent from my EVO using Xparent ICS Blue Tapatalk 2
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Cherokee4Life said:
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Click to expand...
Click to collapse
Have the same issue on 2 diffrent EVO lte's . I heard it could be towers or the software on the phone . I think its the pho e because I've heard the s3 dosnt have these issues .
Sent from my EVO using xda premium
same problem here
started a thread over on the sprint site here
http://community.sprint.com/baw/message/445385#445385
I thought it was the towers as well, but I been in 3 states the exact same issue...
Im in naperville and im waiting for lte to be up and running before I buy the Evo lte...my brother is having the same problems as you...looks like another month before its ready...patiently waiting...hang in there
Sent from my HTC Evo 4G using xda premium
As of today, dead. Voice is ok. 3G is gone. (Philly)
Im in lexington sc and for about a week now my data (which i had inside my house just fine) has been out almost completely and i have called 3 times and got 3 different reasons on why this is. Now last night they tell me that there is NO eta on when it will return????? WTF! This better be a LTE thing. If not this is getting out of control fast... They said id be credited for the outage, well data is 50% of what we pay for. This is unacceptable sprint...
Say if it is a software issue shouldn't most people have this issue ?
Sent from my EVO using xda premium
probably, depending on which software/firmware version you're running. I think it's more specifically related to the radio version/fw vs the towers causing it. it seems more and more like i get varied results depending on where i'm at. always the same end result, just the behavior in how long 3g stays connected varies.
I have been dealling with the same issues. I was driving and my data went out. Can't get data only if I connect to a WiFi, I tried everything. I am on the latest firmware, prl, ect. I got it back yesterday about 5 hours later but as soon as I go to an area with no service it will not come back. (Voice and text work fine) I am still without data since Noon today. I know I have 3G because my old Epic 4G is working fine. I even flashed the radio again and flashed the whole firmware again. Still doesn't work. I am about to take it back and get the Samsung....
I don't know if anyone else is having this issue, but it appears I am not receiving some calls and/or receiving text late or not at all. I wondering if setting the Roam setting to "Sprint Only" or "Automatic" makes a difference. This seems to be an off and on issue. Also it is starting to get on my nerves when I get text VMs atleast 3 hours after the call was made to me (keep in mind my phone never rang during those calls).
Anybody have any solutions, besides throwing this cool "buggy ass" phone against the wall?
This is a nice phone but it definitely has some bugs to be worked out. Or is all the problems related to Sprint's F'd up signals? My wife has the EVO3D and has none of these issues... wtf.
WUESTSIDER X!
Sent from my EVOLTE using xda premium
I am also having the exact same problem. I have tried playing with all the mobile settings and updating prl without success. This issue is intermitent. Also, I am periodically getting the unable to detect time/timezone message.
I am about to call Sprint, but was hoping to find a solution here. Please let me know what you find out.
wuestsider said:
I don't know if anyone else is having this issue, but it appears I am not receiving some calls and/or receiving text late or not at all. I wondering if setting the Roam setting to "Sprint Only" or "Automatic" makes a difference. This seems to be an off and on issue. Also it is starting to get on my nerves when I get text VMs atleast 3 hours after the call was made to me (keep in mind my phone never rang during those calls).
Anybody have any solutions, besides throwing this cool "buggy ass" phone against the wall?
This is a nice phone but it definitely has some bugs to be worked out. Or is all the problems related to Sprint's F'd up signals? My wife has the EVO3D and has none of these issues... wtf.
WUESTSIDER X!
Sent from my EVOLTE using xda premium
Click to expand...
Click to collapse
I have the same problem and I called Sprint and they told me they were having issues everywhere they are doing Network Vision upgrades cuz of towers being taken offline for the changes so you may be getting some of that
Sent from my Transformer Prime TF201 using Tapatalk 2
kc8emd said:
I am also having the exact same problem. I have tried playing with all the mobile settings and updating prl without success. This issue is intermitent. Also, I am periodically getting the unable to detect time/timezone message.
I am about to call Sprint, but was hoping to find a solution here. Please let me know what you find out.
Click to expand...
Click to collapse
I have researched the issue and it appears this issue is not uncommon. There is already an established post started for this issue, titled; "Anyone else having reception/signal issues?" Right now it appears one the ways to fix this issue is having Sprint re-provisioning your phone. Some have claimed this has helped.
I am planning on doing this myself sometime today.
But it does seem to be a Sprint conectivity issue and/or an issue with the phones antenna.
So I called Sprint and they had me reactivate, but signal still seemed to be a problem as it still roams. They recommended I take it in and get it replaced. So that is what I am going to do as I am just under the 14 day period.
not receiving calls
are you guys still having the same issue or have a work around?
I'm also not getting calls and when I try to make calls, I receive text messages that was sent in the past. I tried to contact customer support but all they've done was have me update profile and restart the phone. This is getting ridiculous specially missing some important calls.
Complain and get a free Airave. Then you'll have perfect call quality and 5 bars everywhere in your house. Done.
Sent from my EVO using XDA
I have been missing lots of calls the lastbfew days, and even wasnable to replicate the issue at my house. If my wife's phone calls mine, it will ring until voicemail on her end,and I get nothing on mine unless I leave a voicemail. I have steady, if not great signal on both (100ish DB).this is only the case for incoming calls, as I can always call out from home with no problems.
I tried that scenario a coupl dozen times, and got through 4 times.
I found two workarounds so far that seem to work consistently. (Both from other threads, can't take credit for finding them, but I did test them extensively. )
1. If I am on another call, I will get the incoming call everytime. I just dial voicemail and have someone call me to test. Without fail, the call center through.
2. Turning GPS and all location services on under settings -location. Strangely enough,all of my dozen test calls have gone through after turning GPS location on. Turning it off brought the usual 20% call success rate back.
Odd to say the least...
PsiPhiDan said:
Complain and get a free Airave. Then you'll have perfect call quality and 5 bars everywhere in your house. Done.
Sent from my EVO using XDA
Click to expand...
Click to collapse
It isn't a signal issue, the phones just don't ring. I have this issue and have full bars when attempted calls do not come into the EVO LTE. I can make calls out fine, just no received calls. Also to make this a more peculiar issue, I go down the highway a couple miles and it works fine.
I have called Sprint and followed a blog on sprint.com http://sprint.r.delivery.net/r/c/r?2.1.GT.2Z2.1hiUnF.DfhoXq..N.1QNCs.4RAa.bW89MQ__DObeFTE0 where others have the same issue, even in the same town. Sprint has followed up with no issue and ticket closed. It is currently open again..
My girlfriend broke up with me over theses missed text messages
and i missed important calls. I called sprint he had me turn off the phone while they refreshed it. Working ok so far i will say this i unrooted my phone and when i woke up i had 48 text messages from the previous week and eight voice mails from three days ago, i wonder if everyone with this problem was rooted as well.
Sent from my EVO using XDA Premium App
I had the same problem with me evo 4g and evo 3d...
I had same problem. Only way to get texts or calls was to call my voice mail. Sprint started a ticket, but since I was within my 14 days I exchanged the phone. Good thing I did cause Sprint closed the ticket on me telling me it was due to system upgrades. But it was not the network at all. As soon as they activated my new phone everything worked perfect. It was the phone the whole time.
Sent from my Transformer TF101 using xda premium
Try This...
I have an epic4g touch and this is the only "Band aid" that has stopped me from smashing my phone!
What I would recommend doing is using Google voice as your voicemail provider. Go to the options menu on the website and have it send you an email when you miss a call.
Google voice will always log the call even if your phone does not ring. For somebody like me who uses this phone for work, it definitely helps. You may miss the call but you will at least know that you missed the call and you can call them back.
It has saved me many times!
I am on AT&T and this is my second HOX+. The first one had a speaker issue so I sent it back. I did not have it long enough to assess this issue, as I made few calls. At any rate, I am on a college campus in the southern United States. When I am on the phone with my parents, they complain that my calls randomly go to where they cannot hear me like I am stuck in a tin can and that they can hear themselves or some other voice in a fuzzy and distorted echo when they talk, but it doesn't necessarily sound like either of us. Meanwhile, everything on my end sounds just great. (other than the fact that when they start complaining of not being able to understand me I get pissed off that it isn't functioning as it should and a simple call becomes complicated with repeating everything.)
It seems like interference or a bad connection to a tower. I would flash a new radio, but I don't see any of those available for the ATT HOX+. Also, I can't disable the LTE or WCDMA radios and lock it down to GSM for testing purposes in the Phone Information menu like on my Inspire. It doesn't seem to be hardware issues, unless its the mic, because it does it randomly when I have not moved the phone, but if I go outside the building sometimes it jumps to clear like it switched a tower. I thought it was just in the building until today when I called my father and it started doing it while walking about campus.
I am rooted and S-ON, running Elegancia ROM, and currently scaled back to 2 cores using the CoreControl app specifically for Tegra 3 in the HOX forum, but this problem occurred before the root/ROM/CPU Core scaling so I don't know what's up.
So has anyone else ever experienced this? I will try it on a different network when I go home for the break tomorrow. Any and all help is appreciated guys. I really like the phone.
Yesterday I was driving and was on speaker and the other said the same. They heard the voice along with some weird squeaky sound every couple of seconds. Then I turned off the speaker and they said it was clear. I'll try one more time today.
Sent from my HTC One X+ using Tapatalk 2
pradeepd said:
Yesterday I was driving and was on speaker and the other said the same. They heard the voice along with some weird squeaky sound every couple of seconds. Then I turned off the speaker and they said it was clear. I'll try one more time today.
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
Upon delving deeper into the situation, it is DEFINITELY a network issue, not the mic, because as a test I used the voice recorder app which uses the same mic and held the phone like on a call and made a voice recording with the same dialogue that i used to send myself a voicemail by calling my voicemail and pressing two. The one on voicemail was garbled like a robot voice when it could be understood. I said roughly two hundred words and actually understood five of them. That's sad considering I knew what I was saying. The one with voice recorder sounded fine so I thought it might be a matter of the noise cancelling mic at the top of the phone covered by my finger. However, when I tried to input the number for destination mail box into the voicemail prompt, the network apparently started skewing my signal worse. When inputting (number changed for my privacy) 0123456789, the number would be repeated as 10124345677688678989. I remained stationary and kept conditions the same for all tests. I am a polymer scientist, so experiment repetition is part of my daily job. Sound like an AT&T issue that they more than likely will not acknowledge or an offending source of interference on campus that only affects phones with newer LTE radios?
willwalk93 said:
Upon delving deeper into the situation, it is DEFINITELY a network issue, not the mic, because as a test I used the voice recorder app which uses the same mic and held the phone like on a call and made a voice recording with the same dialogue that i used to send myself a voicemail by calling my voicemail and pressing two. The one on voicemail was garbled like a robot voice when it could be understood. I said roughly two hundred words and actually understood five of them. That's sad considering I knew what I was saying. The one with voice recorder sounded fine so I thought it might be a matter of the noise cancelling mic at the top of the phone covered by my finger. However, when I tried to input the number for destination mail box into the voicemail prompt, the network apparently started skewing my signal worse. When inputting (number changed for my privacy) 0123456789, the number would be repeated as 10124345677688678989. I remained stationary and kept conditions the same for all tests. I am a polymer scientist, so experiment repetition is part of my daily job. Sound like an AT&T issue that they more than likely will not acknowledge or an offending source of interference on campus that only affects phones with newer LTE radios?
Click to expand...
Click to collapse
Sounds like a AT&T issue i havent seen any reports of this if you go to settings than to network while your on the phone what is your mobile network type and the signal strength, LTE doesnt do voice over the network so while your on the phone your probably on hsdpa
Andrew149 said:
Sounds like a AT&T issue i havent seen any reports of this if you go to settings than to network while your on the phone what is your mobile network type and the signal strength, LTE doesnt do voice over the network so while your on the phone your probably on hsdpa
Click to expand...
Click to collapse
It's LTE which surprised me at first because the cell networks here are really undeveloped for the most part aside from the large cities.
Here is a radio info screen shot.
Sent from my HTC One X+ using xda app-developers app
willwalk93 said:
It's LTE which surprised me at first because the cell networks here are really undeveloped for the most part aside from the large cities.
Here is a radio info screen shot.
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
you phone will switch to a 3g connection as soon as you make a phone call lte is only for data
Andrew149 said:
you phone will switch to a 3g connection as soon as you make a phone call lte is only for data
Click to expand...
Click to collapse
It jumps back and forth from UMTS to HSDPA during a call. I'm not sure which band is the offending network because it was cycling every few seconds.
Sent from my HTC One X+ using xda app-developers app
It cuts out a little in the 3g network of another city when visiting family. Think it's in need of a radio update or what? I don't want to get rid of the phone altogether but me cutting out annoying people when I talk really bugs me. Is anyone else experience call quality issues with ATT?
Anyone? Yes or no is ok I'm just trying to see if its just me. Really confused about this and don't want to send it back.
Sent from my HTC One X+ using xda app-developers app
I've yet to have any issues with call quality aside from the sound being sub-par in bluetooth mode.
While using the speaker and/or speakerphone though everything has been working well for me.
Although I do live in the Houston area and we generally get pretty good cellphone signals in the area. So that may be part of it.
Short answer : No issues so far in about 2 weeks of use.
I've been having similar issues here in Philadelphia. Every time I call my parents they st I sound static-y. I tried calling them on my wife's iPhone 4 and they said it was better but still not great. Woner if it's a combination of the network and the phone's radio?
Sent from my HTC One X+ using xda app-developers app
You guys are probably just in a bad reception area. I know specifically a few areas where i know better to make calls as they will just drop or have terrible reception on any device, just how it works. Now if i was in a known good cell reception area and having these issues, then i would look towards the phone. I've been to many college campus and actually found they all have pretty bad cell reception all over for who knows why. Just some food for thought...
deeznuts said:
You guys are probably just in a bad reception area. I know specifically a few areas where i know better to make calls as they will just drop or have terrible reception on any device, just how it works. Now if i was in a known good cell reception area and having these issues, then i would look towards the phone. I've been to many college campus and actually found they all have pretty bad cell reception all over for who knows why. Just some food for thought...
Click to expand...
Click to collapse
Bad reception area in the the second largest city in my state on a college campus with a -54 dBm signal strength and a repeated problem in two other cities each with -79+ signal? Not likely. Turned out to be hardware. New HOX+ came in today and it works totally fine. It is a refurb though :/ Oh well! It works when both new ones didn't. I'll give it a few days to test out before I go ahead and do the bootloader unlock. Thanks for your input guys. Must have been the antenna messing up with it. I called the ATT rep to put in for the exchange and she told me she couldn't understand me. I told her that was the problem. haha
Hey guys, Punk9 again.
I live in the UCF area (Orlando FL) and I have LTE signal here. I have around 2-3 bars of service most of the time as well.
Lately I have been getting texts late, and not even receiving phone calls. For example, my gf sent me 6 texts within about an hour, I got all six at once, each with the time stamp of the time she sent them, but I got them all at the same time. She also called twice and nothing rang on my end, but it rang for 30 seconds and went to my voice mail on her end.
Is this a known issue or? I'm running ViperROM for Sprint one max. It was happening when I was stock as well (which is why i didn't post in the ROM thread)
Any ideas?
-Andrew.
yeah, call sprint and tell them about your signal issue..
Did yoi flash with cwm or twrp? I havr heard there are issues with signal when flashing with cwm.
*I have not personally used cwm on this device
wase4711 said:
yeah, call sprint and tell them about your signal issue..
Click to expand...
Click to collapse
I'm running twrp. I'll call Sprint then thanks guys!!
Sent from my HTC0P3P7 using xda app-developers app
they've actually been very good lately, in the Chicago land area, about responding the these kinds of issues..We have the new Spark network here, and its been really good so far, but there are some spots that need to be tweaked. When you call them and report it, they appear to spend time to send a detailed report out to their field network folks, and, so far, the 3 times that I reported areas with dead zones, when i returned, the problem appeared to be fixed.
hope it works that way for you..
I'm at work in Maspeth Queens New York and I have the Spark 4G LTE with 1 Bar most of the time which eats up my battery. Then the rest of the time, My phone has anywhere from 4 to 6 Bars on 3G.
At My House I have No 4G Anything! And sometimes, a Crappy 3G signal. I have a Sprint Airaive because of that. And the Bad thing that SUCKS, is that I'm less than 2.Miles from the Tower with a Clear Line of Sight and I Roam about half of the time if I unplug the Airaive.
Punk9 said:
Hey guys, Punk9 again.
I live in the UCF area (Orlando FL) and I have LTE signal here. I have around 2-3 bars of service most of the time as well.
Lately I have been getting texts late, and not even receiving phone calls. For example, my gf sent me 6 texts within about an hour, I got all six at once, each with the time stamp of the time she sent them, but I got them all at the same time. She also called twice and nothing rang on my end, but it rang for 30 seconds and went to my voice mail on her end.
Is this a known issue or? I'm running ViperROM for Sprint one max. It was happening when I was stock as well (which is why i didn't post in the ROM thread)
Any ideas?
-Andrew.
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Click to collapse
This sounds like a common CSFB issue. All new triband phones, or Spark devices use a new technology called Circuit Switch Fall Back, which allows the phone to use less battery because it has one radio for everything. When the device connects to LTE, it cuts off connection the 3G network, and essentially loses the ability to send/receive texts/calls. CSFB is the answer to this, however, it is not wholly deployed. CSFB tells the phone via LTE to switch back to 3G to receive phone calls and texts, as well as to send them. Since the technology is not as widely deployed as the amount of users of the new devices, theses issues happen.
A common way to fix this is to stay on 3G only mode, which is a burden. Otherwise hope the Sprint tech is smart enough to know its a Spark phone related issue, and knows how to send a tech out to your area to fix it. Last resort is to wait it out.
Calling Sprint may or may not do anything. I have been experiencing these problems since day one in New York City at my home, and every call to Sprint was answered with a saying that it is an issue with your phone.
I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
no one experiencing my duplex wifi while in call not working issue?
Is no one else having this problem ? I'm about to do a flash back to the stock ROM to see if wifi works simultaneously while in a call but if it's a fault in the programming / chipset then there's no point in me trying. Someone please reply so I don't waste my time doing something that someone else has tried.
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Flyhalf205 said:
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
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Mine isn't working at all when I'm on the call, even when the wifi connectivity is on the status bar.. as soon as I disconnect calls my push to talk app/browser/etc start back working... Sometimes the wifi doesn't work at all on the phone even if I'm not on a call, but the S2 I have works like a charm with the same cradle point mbr1200/verizon data card that I've had for years. within 5 feet from the router too...
stock. non rooted, on sprint.
i was on the phone with my mom on moms day and was on wifi here at the house.
i was successfully able to use google voice to send and receive texts and also was surfing the web for a phone for my mom, so i have had good results with wifi calling.
enettrek said:
I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
Click to expand...
Click to collapse
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Problem diagnosed but not fixed
I have diagnosed my problem on simultaneous calling with data connection non existence even with wifi symbol on status bar...
The data on wifi works on calls if I'm not using a bluetooth device, meaning if I'm using the handset or the speaker phone it works fine, even if the headset stays connected to the phone, wifi still works as long as I'm not using the bluetooth for my call... kinda defeats purpose of having a smartphone if you can't use all features... backward thinking htc.
mwebb34 said:
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
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That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
enettrek said:
That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
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All I know is that when I put in my new SIM it seemed to fix my issue iv not had any problems staying connected to 4g. I figured the Verizon REP was full of B.S.
Sent from my HTC6600LVW using XDA Premium 4 mobile app
I created a new thread for this issue with a poll to help htc see if it's a wide spread issue. Will let them know the link tomorrow when I talk to their higher tier techs.
http://forum.xda-developers.com/showthread.php?t=2753130
Edit
I fixxed the issue. I cleared data In app mgr.
Sorry if I posted this in the wrong place. I can't seem to get the voicemail notification icon to go away, I checked my voicemail and I don't have any new messages. On viper Rom
Sent from my HTC6600LVW using XDA Premium 4 mobile app