Can't access files via computer. - HTC Droid DNA

Alright, so everything was fine yesterday. Dragged and dropped some videos to my Nexus 7(2013) and my DNA. However, today, ai plugged in my DNA and Nexus.....strange enough, it charges my device but it doesn't mount for me to access my files.
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UchihaKite said:
Alright, so everything was fine yesterday. Dragged and dropped some videos to my Nexus 7(2013) and my DNA. However, today, ai plugged in my DNA and Nexus.....strange enough, it charges my device but it doesn't mount for me to access my files.
Sent from my Nexus 7 using XDA Premium 4 mobile app
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Are you sure you're DNA is in Media device mode?

UchihaKite said:
Alright, so everything was fine yesterday. Dragged and dropped some videos to my Nexus 7(2013) and my DNA. However, today, ai plugged in my DNA and Nexus.....strange enough, it charges my device but it doesn't mount for me to access my files.
Sent from my Nexus 7 using XDA Premium 4 mobile app
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Click to collapse
Try a different USB port or reboot your computer.

rickylm said:
Are you sure you're DNA is in Media device mode?
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When I plug my phone in, no options pop up in my status bar to change any input settings.
I tried all my ports, restarted my computer, and it still doesn't work.
I believe something may be wrong with my DNA.
That, and I think a recent update I received for Windows 8 may be to blame. Because I also plugged in my Nexus 7(2013) and that, unlike my DNA, shows up as a device, but it's as an unknown device. I tried uninstalling and reinstalling the drivers but that didn't work.
But still, at least it shows up unlike my DNA, my DNA just charges but isn't recognized by my laptop at all.
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UchihaKite said:
When I plug my phone in, no options pop up in my status bar to change any input settings.
I tried all my ports, restarted my computer, and it still doesn't work.
I believe something may be wrong with my DNA.
That, and I think a recent update I received for Windows 8 may be to blame. Because I also plugged in my Nexus 7(2013) and that, unlike my DNA, shows up as a device, but it's as an unknown device. I tried uninstalling and reinstalling the drivers but that didn't work.
But still, at least it shows up unlike my DNA, my DNA just charges but isn't recognized by my laptop at all.
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Click to collapse
Does the DNA show in device manager? Any yellow exclamation points? You may have to reload the drivers manually.

N/A

RLGL said:
Does the DNA show in device manager? Any yellow exclamation points? You may have to reload the drivers manually.
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The DNA doesn't show up under device manager. Only the Nexus 7(2013) does. I tried reloading the drivers manually for that, but it continues to show the yellow exclamation.
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UchihaKite said:
The DNA doesn't show up under device manager. Only the Nexus 7(2013) does. I tried reloading the drivers manually for that, but it continues to show the yellow exclamation.
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What happens when trying a different computer, maybe one that has Win7?

RLGL said:
What happens when trying a different computer, maybe one that has Win7?
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Sadly the DNA just doesn't show up on any computer. I plug it in, it charges, but it doesn't show up at all as a device :/
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UchihaKite said:
Sadly the DNA just doesn't show up on any computer. I plug it in, it charges, but it doesn't show up at all as a device :/
Sent from my HTC6435LVW using XDA Premium 4 mobile app
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Does it say slow charging when you plug it in?

grimlocksmash said:
Does it say slow charging when you plug it in?
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Yeah it does actually, that randomly started happening as well!

Mine was doing that because of a problem with the USB in phone. Had to get a replacement. The input was bent, so it wouldn't connect properly.
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grimlocksmash said:
Mine was doing that because of a problem with the USB in phone. Had to get a replacement. The input was bent, so it wouldn't connect properly.
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How much did that cost you if you don't mind me asking?
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It was covered by my insurance. So I just got a whole new phone.
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Related

[Q] KIES over USB

Has anyone figured out how to get KIES to wrok over USB? KIES does not recognize my device. I have tried intalling the drivers, changing cables, and changing ports. I noticed in device manager my phone is there but under other devices I get "Contracted SmartCard" with a question mark. I am using VISTA on PC, ROM is Beans Town V6. Any Help will be appreciated!!!
Yeah metoo. I try to connect my hone to kies as well it doesnt work. Ive heard its specifically verizon note 2s. other variants do work. i would love to know a way to connect if there is
Connected Now BUT
I am able to connect to KIES by USB now but it tells me that my device is not supported which desn't make sense since the Note 2 is a pretty new device..... Does anyone have a solution to force it to work or am I at the mercy of Samsung to support the device?????
The latest thing I have read says us model note 2s are not supported. Can anyone confirm?
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oneders65 said:
The latest thing I have read says us model note 2s are not supported. Can anyone confirm?
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Click to collapse
I was able to get it to work through the usb cable, but not over wifi. With wifi, I keep getting the sim card error.
Sent from my SCH-I605 using Tapatalk HD
Thats weird. I cannot get it to recognize my device over usb but have it working over air.
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I have contacted samsung, verizon actually blocked it so you are forced to use the backup assistant instead
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That should have just been an automatic assumption at this point. Ridiculous.
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I wonder why they would block it? Bastards!!!
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USB Debugging Problem

My desktop Computer sees the phone and using adb I can see the devices. On my laptop just can't get that screen t pop up on my phone where I accept the debugging to be used. Toggled it off and on. Tried different port and Nada. Ideas?
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d08speed3 said:
My desktop Computer sees the phone and using adb I can see the devices. On my laptop just can't get that screen t pop up on my phone where I accept the debugging to be used. Toggled it off and on. Tried different port and Nada. Ideas?
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Click to collapse
Got it to work! Uninstall drivers, reinstall, go to device manager, update drivers on the device (says android), profit!
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Dna not recognized by pc

Hey guys I'm hoping someone will be able to help me. I've searched all over the Web and haven't been able to find a solution. My problem is that my wireless charging doesn't work on my phone on any rom I've tried, so I need to ruu back to stock to see of it works on there and if not get a warranty replacement. The problem I'm having us that my parents will not recognize my phone at all. It will charge when I plug it in to the pic but that is it. It doesn't even show up in Windows Explorer at all. I've tried re-installing drivers HTC sync and multiple other things. Tried my friends computer too and nothing shows up either. Is it possible that my usb port on the phone is screwed? If anyone has any ideas or help I would greatly appreciate it.
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Tiskra25 said:
Hey guys I'm hoping someone will be able to help me. I've searched all over the Web and haven't been able to find a solution. My problem is that my wireless charging doesn't work on my phone on any rom I've tried, so I need to ruu back to stock to see of it works on there and if not get a warranty replacement. The problem I'm having us that my parents will not recognize my phone at all. It will charge when I plug it in to the pic but that is it. It doesn't even show up in Windows Explorer at all. I've tried re-installing drivers HTC sync and multiple other things. Tried my friends computer too and nothing shows up either. Is it possible that my usb port on the phone is screwed? If anyone has any ideas or help I would greatly appreciate it.
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What operating system are u using? windows 8 and 8.1 are having problems with adb and fastboot
I'm using Windows 8. I've been using that for a while though with no problems. I hadn't plugged my phone in to my pc for a few months until the other day. My friends of is Windows 7 and it's the same thing. The weirdest thing is Windows doesn't even have the message pop up saying that removable media is connected or whatever. It is literally invisible to all computers.
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Tiskra25 said:
I'm using Windows 8. I've been using that for a while though with no problems. I hadn't plugged my phone in to my pc for a few months until the other day. My friends of is Windows 7 and it's the same thing. The weirdest thing is Windows doesn't even have the message pop up saying that removable media is connected or whatever. It is literally invisible to all computers.
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I think its windows and no new updated htc drivers. I literally tried for 2 full days on 3 pcs before I went to linux
Yea I guess it could be It's just weird that it used to work now it doesn't. I guess I'll have to try and figure out how to roll with Linux and give it a shot
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Tiskra25 said:
Yea I guess it could be It's just weird that it used to work now it doesn't. I guess I'll have to try and figure out how to roll with Linux and give it a shot
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Mine used to work on windows 8 also, I think a windows update did something weird. I had a thread a few weeks ago about it
I just wonder why it's not seen on the windows 7 pc or a mac?
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Tiskra25 said:
I just wonder why it's not seen on the windows 7 pc or a mac?
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Click to collapse
What rom are u running?
Currently running santods rom of the newest ota. But also have tried on Viper sense 5 and Viper 4.
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U might laugh at this but download pdanet. It will ask to reinstall drivers and try that. I've had to do this
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I also tried pdanet with no luck with windows, but give it a try maybe it will work for u
mopartonyg said:
I also tried pdanet with no luck with windows, but give it a try maybe it will work for u
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Have re tried installing Google sdk
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thayl0 said:
Have re tried installing Google sdk
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yes at least 3 times, i just gave up and went to linux until new drivers come out
Does you computer attempt to reinstall drivers but fails to install?
My computer doesn't try to do anything when the phone is plugged in. All it does is charge. I downloaded the new sdk also.
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Adb devices not working

I just received a replacement phone from insurance. I have developer mode on, DNA drivers and adb drivers installed. Still cannot get phone to be recognized in adb devices. Therefore rumrunner will not work. Any ideas why?
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booked said:
I just received a replacement phone from insurance. I have developer mode on, DNA drivers and adb drivers installed. Still cannot get phone to be recognized in adb devices. Therefore rumrunner will not work. Any ideas why?
Sent from my HTC6435LVW using XDA Premium 4 mobile app
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Click to collapse
Did you try running it from the directory that the adb executable is in?
Yeah. Tried running it as administrator still with no luck. It was easy when I did it with moonshine on Linux with my first DNA but idk what the problem is now. I'm trying it on windows so I may be missing something.
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booked said:
Yeah. Tried running it as administrator still with no luck. It was easy when I did it with moonshine on Linux with my first DNA but idk what the problem is now. I'm trying it on windows so I may be missing something.
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Click to collapse
do you even get this when you run adb devices?
Code:
PS C:\Users\Ryan> adb devices
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
List of devices attached
Yep. Got that exactly. Just doesn't show the device.
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booked said:
Yep. Got that exactly. Just doesn't show the device.
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Under Control Panel > Device Manager, When the device is plugged in what does it list as? Does it say something like MyHTC?
Under portable devices I have HTC6435LVW.
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booked said:
Under portable devices I have HTC6435LVW.
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Install HTC Sync if you haven't already. (You can then remove the sync part and leave the drivers installed)
Already did that.
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booked said:
Already did that.
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And you said you did go into the developers options and enable USB Debugging?
I tapped on the build number repeatedly to enter developer mode.
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booked said:
I tapped on the build number repeatedly to enter developer mode.
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But in the dev mode did you actually check the "usb debugging" option?
Sometimes you need to turn off Dev mode and turn it back on a few times (making sure to re-check USB Debugging) and then it should work.
I don't mean to sound like you don't know what you're doing I'm just trying to cover all possible options.
so to answer your question, no. I somehow either skipped right over it or the option wasnt there when I looked. Its recognized by adb but now when I try to flash a recovery I just get "Waiting for device".
booked said:
so to answer your question, no. I somehow either skipped right over it or the option wasnt there when I looked. Its recognized by adb but now when I try to flash a recovery I just get "Waiting for device".
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Click to collapse
You are using the Fastboot command right and not the adb command to flash the recovery
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I do adb devices to make sure that it is connected, which it is. then the fastboot flash recovery followed by file name.
booked said:
I do adb devices to make sure that it is connected, which it is. then the fastboot flash recovery followed by file name.
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To flash a recovery you have to boot into bootloader mode first
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Gotcha. New I was missing something. Its been a while since I've done this.
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errrrrr. now i get error: cannot open when I enter the fastboot recovery command.
nvm. just had to put .img after
thanks for the help.

Control my phone

Dear XDA,
I hope I placed this in the right section. I broke my note 2 a day ago and still have some valuable information on it.
Is there any way to get control of my phone through my computer?
Greetings,
Daniel
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Does your device boots up ???
Sent from my XT1022 using Tapatalk
Yeah it does. I can even hear the messages arrive. Though I can't see anything of course.
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dancol said:
Yeah it does. I can even hear the messages arrive. Though I can't see anything of course.
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Click to collapse
It seems that your device screen is broken try to connect your device to pc and see whether your pc detects the device ???
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androidrocks23 said:
It seems that your device screen is broken try to connect your device to pc and see whether your pc detects the device ???
Sent from my XT1022 using Tapatalk
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Click to collapse
The phone is still being recognized. The problem is, there is data on there which I can't get to through MTP. There are no drives when I click on the phone itself.
Well, there's several apps out there that let you control the device from a pc, problem is that you'll need to get these apps installed and setup for use, I'd imagine it'd be kinda hard for a device with no screen functionality.

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