Netflix no video just sound - Sprint Samsung Galaxy Note 3

I've uninstalled reinstalled 10 times, cleared data, cache etc and I still can only hear Netflix audio and no video. Anyone else have this issue? I can hear sound through the speaker and my bluetooth. Thanks for any input! I'm about to buy another for myself so I'll let you know how the new one turns out.
Sent from my EVO using Xparent Green Tapatalk 2

No issues here, have you messed with any settings in the Developer Options? Such as hw overlays or anything similar.
Sent from my SM-N900P using Tapatalk

I haven't... and for the record it's not even rooted.
This issue was on my wifes phone. She bought it last night and after playing with it I decided to get one myself.
I just got my phone all setup, loaded netflix and it played right away.. It does have a little sync issue though.. Not horrible but can definitely tell it's not perfect.
I just tried rebooting as I didn't find developer options but it's working!!! YAHHH She's happy. Thanks for the advice though!

I have no issues. Checked immediately when I saw your post. I have a minor sync issue, as well.

Yeah I haven't gotten the mirror sync to work yet either but I have enough toys to keep me busy for a while.
edit.. Whoops.. thought you said mirror not minor.. lol.. Thought the bigger screen would of helped my vision. :S

xsisbest said:
lol.. Thought the bigger screen would of helped my vision. :S
Click to expand...
Click to collapse
Ha! A lot of us thought that.

I think this might be a note 3 issue. I'm on the Verizon version and have the same issue.

Hi, Netflix newer versions are with hdcp protection, download version from may/16

Related

[Q] Speaker not muted when earphones/headphones are plugged in.

Hi all,
I've owned the note since day 1. I've had it replaced because of a charger issue and horrible battery. This new one is a keeper.
However, I just noticed this issue which I don't know if it is normal or what.
When you plug an earphone/headphones to the note, not all sounds are routed to the earphones/headset.
A few examples are, when I'm plugged in then somebody text, call, lock/unlock screen, etc it will sound off both the speaker of the note and the earphones.
It will only exclusively play sound to the earphones when watching videos like in MX player, Doubletwist, watching flash videos in the browser, etc. If it is notifications, it plays on both.
Of course when your on silent mode, you won't hear ringing from the earphones (just beeps).
I actually rooted it (mashi method only using system level root) and I used Titanium backup to freeze some pre-installed apps. Could that be it?
Is this normal behavior?
Thanks
Sorry for the early bump but is anyone having this issue?
This is my 14th day and according to Best Buy I only have 14-days to return it or exchange it. Even though they recently change it to 30 days .. for some reason I'm not covered with the 30 days return policy. I only have 1 1/2 hours before Best Buy closes tonight.
Thanks.
EDIT: I've used iPhone earphones (with mic), Sony Headphones, I've used 3 other earphones .. they all display the same image.
Just try this to be easier. Plug an earphone to your Note .. then call it. If it rings from the speakers while the earphones are connected, that's what I'm talking about. Could anyone please try this .. please.
Just tried your test. Mine does the same thing. Rings both the earphones and external speaker.
I also have the same issue you noted where I get notification sounds on the external speaker. This happens, for example, when playing music. It's even more annoying because it doesn't play it through both, it ONLY plays the notification sound through the external, so if you're listening to earbuds with noise cancelling, you don't even hear it, you just hear a break in the sound.
For better or worse, I believe this is normal operation for these phones with this revision of software. I'm not sure if samsung and/or AT&T do incremental updates to fix little bugs like this? I'm new to android, so I don't know for sure, but I believe that we are pretty much on our own for having this sort of thing fixed. An update *might* eventually fix it (ie the infamous ICS update that we don't know when AT&T will actually get out to us), but until then, my understanding is that we just have to hope that a dev will try to address it. This is versus apple, where updates come out pretty frequently, and a bug this major would certainly be addressed very quickly.
That is just sad. Now I have to put it in silent mode even when earphones are plugged in
I hope Samsung fixes this.
That's stupid. I haven't seen any other reports of this. You have stock ATT ROM, right? Did you call ATT to ask them about it? Could be a "feature" of the Note.
Sad but true. Mine does the same thing. Hadn't noticed it because I haven't used headphones with it yet.
I wonder if this is the reason they didn't put a pair of earbuds in the box like they do with most of their other phones.
just an update. I went to best buy just now and they have 4 samples on the floor. I tried it it on all phones and it works fine. Mine was the only phone having this issue. so I called a rep and showed it to him and he said to bring the receipt tomorrow for replacement. wow this will be my 3rd phone replacement (1St one was a charger issue). and yes i have used stock. I used it on rooted,even saurom. all displays the issue.
talk about bad luck
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Same here
keplenk said:
Hi all,
I've owned the note since day 1. I've had it replaced because of a charger issue and horrible battery. This new one is a keeper.
However, I just noticed this issue which I don't know if it is normal or what.
When you plug an earphone/headphones to the note, not all sounds are routed to the earphones/headset.
A few examples are, when I'm plugged in then somebody text, call, lock/unlock screen, etc it will sound off both the speaker of the note and the earphones.
It will only exclusively play sound to the earphones when watching videos like in MX player, Doubletwist, watching flash videos in the browser, etc. If it is notifications, it plays on both.
Of course when your on silent mode, you won't hear ringing from the earphones (just beeps).
I actually rooted it (mashi method only using system level root) and I used Titanium backup to freeze some pre-installed apps. Could that be it?
Is this normal behavior?
Thanks
Click to expand...
Click to collapse
I'm having the same problem. I am completely stock never rooted, overclocked or removed/froze any apps.. Funny thing I'm also on my second Note already first one because my keyboard wasn't working.. Anyone else having this issue with headphones?
If you do get a new replacement, please post back here once you've set it up and let us know if it does or does not still have this issue. I find it kind of hard to believe that this type of issue would be one that varies from phone to phone. Seems like a hardware or software bug that should be consistent from phone to phone. If it is different, it seems far more likely that there is some setting or application that some of us have changed (or not changed) that is causing the difference.
I thought I had a "good one" so far, and to be honest, reading about a lot of the other problems that people have (that I don't), I'm kind of scared to go get a new one, as I feel as though I might be trading this issue for a different one (or spending a lot of time trading phones in and out).
Update
So I just got off the phone with AT&T and they ran me through the whole factory reset bs and of course that didn't fix the problem.. But the strange thing is that the guy I spoke to said that my phone needed a software update and that I would get it in the next 24 to 48hrs. I'm attaching a screen shot of my about phone because I didn't know that this phone had a software update available. I took this screen shot soon as I hung up the phone with AT&T. I will report back on Wednesday when they said they would call me back to see if the phone is working correctly.. Let me know if you're running different software than me?? (if you don't mind)
ill post an update tomorrow. I wont leave until I got a good one.
again for those who are curious and check if it happens to your phone.
1) make sure it is not on silent mode
2) connect an earphone/headphone to the note
3) call the phone
if it rings out loud. welcome to the club
Sent from my SAMSUNG-SGH-I717 using Tapatalk
pretty sure this is normal
twinriches said:
So I just got off the phone with AT&T and they ran me through the whole factory reset bs and of course that didn't fix the problem.. But the strange thing is that the guy I spoke to said that my phone needed a software update and that I would get it in the next 24 to 48hrs. I'm attaching a screen shot of my about phone because I didn't know that this phone had a software update available. I took this screen shot soon as I hung up the phone with AT&T. I will report back on Wednesday when they said they would call me back to see if the phone is working correctly.. Let me know if you're running different software than me?? (if you don't mind)
Click to expand...
Click to collapse
I have the same software? Hmm i wonder if only yur getting the update or is everyone? Lol
Sent from my SAMSUNG-SGH-I717 using XDA
Just did a test with our skyrocket and note, using the stock samsung headphones that came with the skyrocket
both exhibit the same behaviors
when receiving a call..the ringtone is played only over the headphones
(we both use video caller id so not sure if that matters)
when receiving a txt message the notification is played on the external speaker
00mred00 said:
Just did a test with our skyrocket and note, using the stock samsung headphones that came with the skyrocket
both exhibit the same behaviors
when receiving a call..the ringtone is played only over the headphones
(we both use video caller id so not sure if that matters)
when receiving a txt message the notification is played on the external speaker
Click to expand...
Click to collapse
Wait, so you said 2 posts earlier that "pretty sure this is normal", then said just now that yours does not work like ours? Which is normal?
From what I uderstand you guys are explaining mine does the exact same thing..and "I am pretty sure this is normal"
I included exactly how mine behaves for reference....so is that the same or different than what yours does?
I am also using an app for video ringer so I will test stock ringers tonight
pj_rage said:
Wait, so you said 2 posts earlier that "pretty sure this is normal", then said just now that yours does not work like ours? Which is normal?
Click to expand...
Click to collapse
Sent from my SGH-I717R using XDA App
Verified ...
When set to a stock ringtone....it plays through ext speaker.
When set to video caller id it plays through headphones.
Logs coming soon...
Sent from my SGH-I717R using XDA App
00mred00 said:
Verified ...
When set to a stock ringtone....it plays through ext speaker.
When set to video caller id it plays through headphones.
Logs coming soon...
Sent from my SGH-I717R using XDA App
Click to expand...
Click to collapse
What do you mean video caller I'd? Howe do I set that? Where is the option?
Sent from my SGH-I717R using xda premium
Update
Ok I talked to the tech at AT&T he was no help at all.. Only thing he told me was that the phone should display a headset icon of some sort.. (I told him mine doesn't) does anyone's?? In the end he told me to it the Device store here in Tampa and if they can't figure it out they would just give me what will be my 3rd Note.. BTW didn't mention anything about a software update this time and yes I asked..
Its an app
I will pass the logs along to someone who might be able to fix it
juanaraya92679 said:
What do you mean video caller I'd? Howe do I set that? Where is the option?
Sent from my SGH-I717R using xda premium
Click to expand...
Click to collapse
Sent from my SGH-I717R using XDA App

Need for speed: Hot Pursuit

Hey everyone. I recently brought the NFS: HP and i really like the game so far, but. Lol it runs great minus a few FC I had right after I installed it. I was wondering though has anyone came up with maybe a button mapping for sixaxis? Thanks in advance.
Sent from my Transformer Prime TF201 using Tapatalk 2
Isn't it a tilt only game ? Couldn't see anywhere to change it to onscreen controls so have kinda ignored it since
I have tried a lot of versions but cant seem to get the game working, as soon as the game starts the car takes a hard right and keeps turning which is of course the infamous steering issue. I cant seem to get it working. Anyone have any ideas? Im quite desperate to play this one.
Thread died. Shame.
Sent from my GT-I9300
Sorry, I never noticed this thread before...
Need For Speed works fine for me, didn't do anything special, just installed it and it worked.
Have you tried a full uninstall and re-install of the game? (I'm guessing yes, but not sure what else to suggest).
To be honest, I haven't played it in a while, so I'm not 100% sure it's currently working, but it was for sure. I'll definitely give it a whirl when I get home tonight and let you know.... from there we can see if we can figure out any differences.
AladdinZ said:
Thread died. Shame.
Sent from my GT-I9300
Click to expand...
Click to collapse
It's a well known issue and it's not only me. Sucks I wanna play it so bad but since asphalt 7 is out don't really care anymore lol. I tried almost everything mate.
Sent from my GT-I9300

After ICS update caller can't hear my voice

Hi all, after the ICS update yesterday, when someone calls or I call out, the other person can't hear my voice. I can plug in ear buds, with built-in mic and the other person can hear my voice ok. Wondering if there's a conflict somehow with the speakerphone? Been over the sound settings several times and can't find anything that applies. Any ideas or fixes? Thanks much
Jim
Interesting. I've not run in to that yet. I am unable to use MHS with hidden ssid, I hate that quick look up is gone, and facebook was added. Just a few minor things but overall I like it.
Sent from my ADR6400L using xda app-developers app
Thanks for the reply. Yeah, I like what I'm seeing so far with ICS. This problem is very similar to one I had on an HTC Fuze several years ago, but it's been too long ago to recall the solution.
Are you able to hear calls on speaker?
Sent from my ADR6400L using xda app-developers app
Are you unrooted?
Sent from my ADR6400L using xda premium
Its a stock Tbolt. I did try flipping the phone and the speaker didn't come on. There was a sound setting that was checked (flip phone for speaker).
jamere said:
Its a stock Tbolt. I did try flipping the phone and the speaker didn't come on. There was a sound setting that was checked (flip phone for speaker).
Click to expand...
Click to collapse
If your microphone stopped working immediately after the OTA, I'd call Verizon and have someone look at it and replace it.
If your microphone worked for a little while after the OTA, chances are your microphone just decided to give out.
Either way, I'd look to get it replaced. If its stock and unrooted, there's absolutely no reason for the microphone giving out to be your fault unless it has possible water damage.
Try checking the headphone jack with a bright light for something stuck down in the headphone jack.
Sent from my ADR6400L using xda premium
RBarnett, thanks for the reply. The phone was working properly (my voice out) worked fine before the OTA update. No water damage. Just too much of a coincidence for the phone microphone to stop working immediately after the OTA, to my way of thinking. Sounds like good advice to have Verizon check it out.
No mic on Thunderbolt after ICS and app installs
Exact same issue here.
I updated my stock, undamaged, 2 year old, Verizon HTC Thunderbolt to Ice Cream Sandwich(ICS) last Tuesday evening. That evening I found out my phone mic was not working. Callers could not hear me, but all else was fine. Speaker phone did work. Love the Bolt and ICS looks and feels great.
I went to the local Verizon store and the guy did some online research and found no known or reported issues. He said that it must be coincidental that the mic stopped working after the ICS update. He cleaned the mic area and the headphone jack, assuming crud may have been disabling the mic. Nothing seemed to fix the problem.
They ordered a replacement under warranty and it arrived the next day. I activated it and proceeded to reload all my apps, again assuming that the mic issue must be coincidental. After many hours tweaking the phone to my needs and setting up all apps I found that the mic did not work.
Thursday I took both to the Verizon store and another rep played with it and could not find the cause. Only options were to upgrade, or try another replacement. I had no reason to replace my previously fully functioning Bolt. They ordered a second refurb that arrived yesterday. Before downloading any apps I was only going to activate it and make sure the mic worked. I never got that far. The second refurb had a malfunctioning screen that was unacceptable to me.
So off to the store I went with three Bolts.
They agreed the 2nd one should never have been sent out with the poor screen.
This time I talked with a female rep. She actually just upgraded from a Thunderbolt and was well versed. We decided to wipe the first refurb back to factory and the mic now was working. I took it home, started downloading my apps and after a few hours and nearly done I found the phone mic to be inoperable again. The speaker mic worked fine.
Assuming an app was disabling my phone mic I wiped it back to factory and reactivated. I checked and the mic is now working again. I assume one of my apps is conflicting with the mic mute. I have been downloading a few apps at a time and the mic is still working. Only about 15% of the previously downloaded apps are now on my Bolt. I just don’t know what app, or when my mic may go mute.
Long, ongoing story, but I thought I would post to see if anyone has any ideas, or similar issues after ICS update. Thanks in advance.
Keep sending them back and complain enough and you might get a newer replacement.
Sent from my Nexus 7 using Tapatalk 2
disconnecktie said:
Keep sending them back and complain enough and you might get a newer replacement.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
By "new replacement" you mean a new Thunderbolt, or replacement by a different phone? Probably be a frickin Apple knowing my bad luck...lol
I was actually surprised they updated the Bolt considering you can't even get accessories at a Verizon store any longer. And supplies are limited online.
knowaczark said:
By "new replacement" you mean a new Thunderbolt, or replacement by a different phone? Probably be a frickin Apple knowing my bad luck...lol
I was actually surprised they updated the Bolt considering you can't even get accessories at a Verizon store any longer. And supplies are limited online.
Click to expand...
Click to collapse
I mean a different phone.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
I mean a different phone.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
Not an option for me. I will decide what brand/model phone I will use, not Verizon.
knowaczark said:
Not an option for me. I will decide what brand/model phone I will use, not Verizon.
Click to expand...
Click to collapse
Even if it were a rezound? You would turn down a better phone?
Sent from my ADR6400L using Tapatalk 2
Hey, a big THANKS, for that detailed reply! I guess misery loves company! Yep, that is the problem. The only work around I've found is to use head phones or ear buds. But you can't just plug in buds or phones and expect them to work for phone calls. They have to have a built in mic. Mine is a Dynex Adapter. It has the mic and a button switch for switching to a call if you're listening to music or radio. The adapter is about 5" long and costs about $10 as I recall. At least that makes the phone usable again until a better solution comes along.
Like you, I thought I might have a rogue app and started removing any app with an audio or sound component. So far no luck. Please let me know if you come across a solution and I'll do the same. Thanks again for posting.
jamere said:
Hey, a big THANKS, for that detailed reply! I guess misery loves company! Yep, that is the problem. The only work around I've found is to use head phones or ear buds. But you can't just plug in buds or phones and expect them to work for phone calls. They have to have a built in mic. Mine is a Dynex Adapter. It has the mic and a button switch for switching to a call if you're listening to music or radio. The adapter is about 5" long and costs about $10 as I recall. At least that makes the phone usable again until a better solution comes along.
Like you, I thought I might have a rogue app and started removing any app with an audio or sound component. So far no luck. Please let me know if you come across a solution and I'll do the same. Thanks again for posting.
Click to expand...
Click to collapse
I have read elsewhere about a similar issue. In that post it mentioned that once you get the rogue mic mute the only fix is a factory wipe. I have had to wipe phones 5 times since ICS update last Tuesday. I tried uninstalling app by app but never got the mic back without a wipe. I need a phone, more than I need all the apps. I do miss some but am adding them back slowly.
Same here. They are sending me a replacement and we'll see what happens. I'm personally hoping this 2nd one has the same issue and just seeing if I can upgrade mine to another phone. >.>
Being a total dumb ass concerning programming phones, this problem appears to be software rather than hardware related. Could a developer create a small app to simply reset or clear the mic status? I'm probably oversimplifying, but it looks like an HTC or Verizon developer could fix this problem in a matter of minutes. Rendering a fine phone useless after an OS update seems kind of ridiculous, imo. Any suggestions or thoughts?
So far none of the rooted users that didnt take the ota but rather used the flash able haven't reported this issue. It is possible that its a combination of hardware and software where the new software didn't fill the gap for your hardware. It is well known that no two thunderbolts are alike and they all react differently to the software.
Sent from my ADR6400L using Tapatalk 2
Good point Disconnectie. Something, whether hardware or software, rendered my perfectly working Tbolt, basically unusable after the OTA. I wonder now if the Emergency Call function is working? Don't think I'll make an emergency call to test.

Hangouts video chat issue

It seems as though since I've been on the Hyperdrive ROM there has bee issues with video chat in hangouts. Whoever I chat with cannot hear me because the audio is high pitched like I was one of the chipmunks. I've been through all of the settings and cannot find anything that would change this. Any thoughts? Has anyone else experienced this?
Here's the thread on it from a week or two ago: http://forum.xda-developers.com/showthread.php?t=2856743
joshm.1219 said:
Here's the thread on it from a week or two ago: http://forum.xda-developers.com/showthread.php?t=2856743
Click to expand...
Click to collapse
Thanks
joshm.1219 said:
Here's the thread on it from a week or two ago: http://forum.xda-developers.com/showthread.php?t=2856743
Click to expand...
Click to collapse
Have you guys tried putting your phones in the washing machine to see if it clears out thw microphone or anything? I'll test and let you know.
How did the test go?
bsliv said:
Have you guys tried putting your phones in the washing machine to see if it clears out thw microphone or anything? I'll test and let you know.
How did the test go?
Click to expand...
Click to collapse
It didn't help, so I tried using a power washer too (1800psi if you're wondering) and no go. Still sound like a chipmunk. I don't what to do now.
joshm.1219 said:
It didn't help, so I tried using a power washer too (1800psi if you're wondering) and no go. Still sound like a chipmunk. I don't what to do now.
Click to expand...
Click to collapse
Actually the microwave worked really well for me. I put it in for 5 minutes on high, flipped it and did another 5 minutes and the chipmunk like sounds were gone. Oh remove your SD card first though! Lesson learned the hard way on that one!
Has anyone downloaded the latest Hangout APK to see if the voice issue has been cleared up?
I don't think throwing your phone in the washer machine would actually solve the issue.

What the hell is wrong with the bluetooth on this thing???

I can not figure out for the life of me why this is an issue on my Verizon V10. I have an alpine radio in my car, and whenever play music with my V10 to the radio over bluetooth, it skips all the time and it gets very very annoying. Sometimes a restart fixes this, sometimes clearing the cache for the bluetooth fixes this, but it always comes back. I do not know if it does this with calls as well. It does it with every bluetooth device I have connected to it. My radio being the most used one. I have done a factory reset, and hat has done nothing for me. Any help is greatly appreciated.
I have the same issue and cannot figure it out. Quite frustrating. Please update if you figure anything out and I will do the same.
I had issues. I ended up calling Verizon as I had issues even installing updates! I had to factory reset a crap load of times and it was pissing me off. I have since contacted LG. The phone was under factory warranty so I sent it back to them and they "re-calibrated my gps" and re-provisioned the phone to meet factory specifications. Now 2 weeks in it seems to have fixed the Bluetooth issue. Hoping it doesn't come back. By the way, this is the second LG V10. The first one was so bad Verizon swapped out the phone for me.
It's a software issue with 6.0 which was fixed with 6.0.1 which was released by Google in December of 2015 which we haven't gotten 14 months later.
Sent from my VS990 using Tapatalk
SprManKalEl said:
It's a software issue with 6.0 which was fixed with 6.0.1 which was released by Google in December of 2015 which we haven't gotten 14 months later.
Sent from my VS990 using Tapatalk
Click to expand...
Click to collapse
So it is a software issue huh? The way it acts would make it seem like a hardware problem, but anything is possible with this thing apparently.
I have the same troubles too. It will cut out for a second her and there. In my car AND with my LG Tones. I could be playing music or a podcast. I could have the phone less than a foot away with no obstructions and it still cuts out. Pretty Suresh it's not a hardware issue.
Sent from my VS990 using Tapatalk
SprManKalEl said:
I have the same troubles too. It will cut out for a second her and there. In my car AND with my LG Tones. I could be playing music or a podcast. I could have the phone less than a foot away with no obstructions and it still cuts out. Pretty Suresh it's not a hardware issue.
Sent from my VS990 using Tapatalk
Click to expand...
Click to collapse
I actually went through the problem of taking my radio out and extending the Bluetooth antenna thinking it might have been the problem. I am glad I am not the only one with this problem. I am a couple weeks out of warranty now too so I will have to live with it.
jaedenhudson14 said:
I actually went through the problem of taking my radio out and extending the Bluetooth antenna thinking it might have been the problem. I am glad I am not the only one with this problem. I am a couple weeks out of warranty now too so I will have to live with it.
Click to expand...
Click to collapse
Hopefully we will get an update soon but it really has been a year since that happened.
Sent from my VS990 using Tapatalk
SprManKalEl said:
Hopefully we will get an update soon but it really has been a year since that happened.
Sent from my VS990 using Tapatalk
Click to expand...
Click to collapse
I keep reading on different sites that nougat may be around the corner. If that is the case then I hope it gets fixed.
To the best of my knowledge it was fixed in 6.0.1 which was released 4 months BEFORE the V10 got 6.0.
Ya never know, it could have been broken in 7.0 and I HIGHLY DOUBT we'll get 7.1.1.
Sent from my VS990 using Tapatalk
Maybe it's just placebo, but after pondering/testing this exact question since I got this phone the day it released, seems to me that closing chrome has the most positive influence on bluetooth quality. I tend to close everything but messenger and jetAudio just to make myself feel better. Also noticed that poweramp didn't work as well as jA under any circumstances. Test your running apps, test your music app. Just my .02
Had big expectations for this phone.. Bluetooth issues, screen burn-in, no root (yet), no oem nougat still, kind of let down

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