Problem with official Samsung Galaxy Note 3 S-View Cover - Galaxy Note 3 Accessories

Hey guys,
I got an official S-view cover from ATT store (Black) for my new note 3. I love it except for one major problem. When I fold the cover open around the back and set it down on something like a desk or table. Eventually the phone will sit completely flat against the cover and I am noticing that the cover will engage S-view mode on the phone while it it folded around the back of the phone. This is super annoying, because when its in S-View mode the phone is essentially locked and I can't do anything with it unless I un-fold the cover from around the back. I thought maybe I had a bad cover with super strong magnets or something so I returned it to ATT and bought another one from T-Mobile (This was the advice I got from Samsung support). I having the exact same problem with this one. Now I think its my phone. I can replicate this problem anytime by simply putting pressure on phone the and cover while it is folded around the back. When I hold the phone in my hand with the cover around the back it is not as prevalent because phone usually is not sitting completely flat to the cover (because the cover is still new). Once it breaks in and gets flimsy this will happen all the time completely limiting phone functional while the cover is around the back. I had the an S-View cover on a S4 and it never had this problem. Can any of you guys replicate this issue or do I have a bad phone. Please help, I need to know if I need to exchange my phone. Thanks in advance.

davparks said:
Hey guys,
I got an official S-view cover from ATT store (Black) for my new note 3. I love it except for one major problem. When I fold the cover open around the back and set it down on something like a desk or table. Eventually the phone will sit completely flat against the cover and I am noticing that the cover will engage S-view mode on the phone while it it folded around the back of the phone. This is super annoying, because when its in S-View mode the phone is essentially locked and I can't do anything with it unless I un-fold the cover from around the back. I thought maybe I had a bad cover with super strong magnets or something so I returned it to ATT and bought another one from T-Mobile (This was the advice I got from Samsung support). I having the exact same problem with this one. Now I think its my phone. I can replicate this problem anytime by simply putting pressure on phone the and cover while it is folded around the back. When I hold the phone in my hand with the cover around the back it is not as prevalent because phone usually is not sitting completely flat to the cover (because the cover is still new). Once it breaks in and gets flimsy this will happen all the time completely limiting phone functional while the cover is around the back. I had the an S-View cover on a S4 and it never had this problem. Can any of you guys replicate this issue or do I have a bad phone. Please help, I need to know if I need to exchange my phone. Thanks in advance.
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Click to collapse
I've got the same problem here. It seems to be an issue of either the little magnet on the bottom of the cover being too strong or the sensor on the phone being too sensitive. Definitely annoying and poorly designed. I don't know of any solution. I just wedge my finger behind the cover to prevent it from tripping, but that's hardly a solution.

Can't help you with this issue.. but I got bought two knock-offs on the web and never experience anything like that. Probably the way it's built with the OEM case.

I have the same problem with my sview case for note 3.

Interesting issue. I have the wireless charging s-view case and I can confirm that this dos not happen with it. I guess that is due to the thicker back cover portion.

Related

Xperia Go Back Cover doesn't sit right?

I recently picked one up used because I needed something smaller and more durable than my GS3.
But I've noticed that my battery cover doesn't seem to clip on correctly.
When I hold it a certain way, the clips snap back in, but then pop right out. I also noticed that the corner
where the cell phone strap is creeks.
Is there a special way to put it on that I am not aware of or did I just buy a phone with a faulty back cover?
Thanks!

S - View Cover

Just purchased an s - view cover of eBay and it says that it has an authentication chip in it so it will actually work like the original.
Just thought I would share this with everyone.
here's the link: http://www.ebay.com.au/itm/321261135549
Hope it works
Sent from Samsung Galaxy Note 3. checkout www.techenthu.com.
If you like my post hit thanks
I've bought one from ebay:
ebay.co.uk/itm/380780764369
And I don't like it to be honest.
First of all, the finish is bad. You can see bits of broken fabrics on the edge of S-view windows.
The ear piece was not properly cut. There were still bits of fabrics in the ear piece that I had to pull them out.
There were a few scratches (probably there when I received it) on the s-view window. Those scratches were behind the cover.
Perhaps worst of all, the S-view function is kind of buggy. Whenever I connect it to the charger, it has a 75% chance to knock the S-view out like the chip suddenly disappeared. Evens if I never connect to a charger, there's still a chance... say 1 - 5 % that the S-View function suddenly disappear.
I certainly hopes the one you get is better than mine. Anyway, I decided to go for the original S-view + wireless because:
1. I don't like the chip in the wireless receiver constantly press onto the battery. I can feel there's a slight square dent on the battery after a week of usage
2. I don't want to gamble on the quality any more.
P.S: The Note 3 Basesu Case can be pretty good. But I wanted wireless charging as well and I'm not in the mood to carry out such modification =P
vandals01 said:
I've bought one from ebay:
ebay.co.uk/itm/380780764369
And I don't like it to be honest.
First of all, the finish is bad. You can see bits of broken fabrics on the edge of S-view windows.
The ear piece was not properly cut. There were still bits of fabrics in the ear piece that I had to pull them out.
There were a few scratches (probably there when I received it) on the s-view window. Those scratches were behind the cover.
Perhaps worst of all, the S-view function is kind of buggy. Whenever I connect it to the charger, it has a 75% chance to knock the S-view out like the chip suddenly disappeared. Evens if I never connect to a charger, there's still a chance... say 1 - 5 % that the S-View function suddenly disappear.
I certainly hopes the one you get is better than mine. Anyway, I decided to go for the original S-view + wireless because:
1. I don't like the chip in the wireless receiver constantly press onto the battery. I can feel there's a slight square dent on the battery after a week of usage
2. I don't want to gamble on the quality any more.
P.S: The Note 3 Basesu Case can be pretty good. But I wanted wireless charging as well and I'm not in the mood to carry out such modification =P
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That sounds like a horrible case I'm really hoping I get a decent one. Thanks
I got one from ebay as well, but the seller isn't selling them anymore.
Thing is super buggy and somehow even messed with my bluetooth.
It would never remember setting the s-view background.
When flipped over to the back, it would activate s-view functions.
Bluetooth streaming would break up, hang, skip and pop.
I removed the case, and everything went back to normal.
Oh well
I read that scratched screen from him, is it true?

S-view cover on the note 3 problem!!!

HEY guys i just bought a g note 3 yesterday along with the official s-view cover.
The cover functions in the way as described, but when i fold the cover full towards the back for example i fold it when i text the phones goes in to the s-view mode (like when the cover is closed) note: the cover is still open and folded towards the back of the device.
I would like to know whether this problem is caused by the cover or the phones connectivity with the cover?
Thanks for your help in advance
J!N said:
HEY guys i just bought a g note 3 yesterday along with the official s-view cover.
The cover functions in the way as described, but when i fold the cover full towards the back for example i fold it when i text the phones goes in to the s-view mode (like when the cover is closed) note: the cover is still open and folded towards the back of the device.
I would like to know whether this problem is caused by the cover or the phones connectivity with the cover?
Thanks for your help in advance
Click to expand...
Click to collapse
I used to have a similar problem when I used that case. Instead of going into S-view mode like yours does, mine would do the opposite. When I closed the cover it would show my Home screen through the cover. It sorted itself out eventually. Not sure what causes this though. Sorry I can't really be of any help other than just wait it out, it will probably start working correctly eventually. Your not the only one who has had this kind of issue though.
You should send your cover back under warranty. It is a problem with a magnet on the bottom side of the flip, which in your case is probably too strong.
Don't hesitate, This is a known manufacture problem of a few exemplars, and does not happen in working ones.
Cheers,
K
My s view cover doens't stay shut in most cases. I close it and it opens again - in particular once I opened it completely. Is this normal or are the magnets not strong enough and I should have it exchanged?
Hal10000 said:
My s view cover doens't stay shut in most cases. I close it and it opens again - in particular once I opened it completely. Is this normal or are the magnets not strong enough and I should have it exchanged?
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Click to collapse
Mine does this, too. Not exactly what I expected for that price. But it always closed enough so that s-view was active.
Hal10000 said:
My s view cover doens't stay shut in most cases. I close it and it opens again - in particular once I opened it completely. Is this normal or are the magnets not strong enough and I should have it exchanged?
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Click to collapse
Their are no magnets to keep the case closed. The magnets are there to tell the phone when to enter/exit S-View mode. Case is a good idea, but with it not closing all the way, I took mine back. Waiting on the Spigen S-View case which has a clasp to keep the cover closed. Was just announced and has a shipment date of around the 1st of the year.

View Cover thinks it's closed although it's flipped all the way to the back

Hey guys,
I got myself a View Cover for my Note 3.
Now I've got a problem:
When completely opening the cover, so that the front view is on the back of my phone, the phone goes into the "cover is closed-mode", i got that square view and can go to camera and action-memos...
But i just wanted to use my phone normally,
Is it just me with that problem or has anyone the same problems?
phone is in "cover is closed-mode" when it's actually closed
phone is in normal mode when cover is opened
phone is in "cover is closed-mode" when it's flipped back completely
Thanks in advance!
Ochs said:
Hey guys,
I got myself a View Cover for my Note 3.
Now I've got a problem:
When completely opening the cover, so that the front view is on the back of my phone, the phone goes into the "cover is closed-mode", i got that square view and can go to camera and action-memos...
But i just wanted to use my phone normally,
Is it just me with that problem or has anyone the same problems?
phone is in "cover is closed-mode" when it's actually closed
phone is in normal mode when cover is opened
phone is in "cover is closed-mode" when it's flipped back completely
Thanks in advance!
Click to expand...
Click to collapse
I've got the same problem. I stopped using the s-view case because of it.
Some people say there were some defective batches where this was an issue (magnet too strong?), and others say they don't have the issue at all.
If you have the option, try exchanging it for a different one and see if you get better results.
I had the same thing happen as well. I let the company know and they gave me a new case. Hasn't happened since.
Are you guys talking about genuine S-View covers?
Because I get that sometimes on my cover, but it is a cheap chinese knock-off, so I don't mind it at all - it rarely happens anyway.
But I wouldn't accept that on a genuine Samsung cover.
I've tried another cover, too but the problem remained. I aswell am using some chinese knockoff, although it says samsung... But yeah, can someone tell me if the original view-cover got that problems?
Thanks for your replies!
Ochs said:
I've tried another cover, too but the problem remained. I aswell am using some chinese knockoff, although it says samsung... But yeah, can someone tell me if the original view-cover got that problems?
Thanks for your replies!
Click to expand...
Click to collapse
Genuine Samsung s-view cover doesn't have this issue
I've got a genuine cover and I don't have this problem at all.
If its a knock off, good chance the magnet in the front of the case is too strong. I've noticed if I put a magnet up to the bottom left of the phone, this will trick it into thinking the cover is closed. Similarly if its done from the back of the phone, if the magnet is too strong it will trigger the same. not sure if theres something you can place in the back cover of the case to shield it?
Comatose said:
I've got a genuine cover and I don't have this problem at all.
If its a knock off, good chance the magnet in the front of the case is too strong. I've noticed if I put a magnet up to the bottom left of the phone, this will trick it into thinking the cover is closed. Similarly if its done from the back of the phone, if the magnet is too strong it will trigger the same. not sure if theres something you can place in the back cover of the case to shield it?
Click to expand...
Click to collapse
First, thanks for your reply!
I will check if I can protect the back somehow.
But anyways, I am thinking of buying another view-cover because my phone won't recognize mine from time to time... Have to reattach it to get it back working.

Creaking

Anyone have a phone that creaks? Mine stated doing it today, no case since it's got the wireless charging back.
Blacknight29 said:
Anyone have a phone that creaks? Mine stated doing it today, no case since it's got the wireless charging back.
Click to expand...
Click to collapse
Hello,
What exactly do you mean with creak? I tried it right now, removed the case and applied a little force to the phone like trying to bend it (just like the iPhone 6 bending lol) and it did creak, seems to be the back case. it may be due to the plastic water resistant protection that is being pressed against.
My wife's phone does the same thing with her case on. It's something with her finger near the mic hole.

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