I have 2 android tablets side by side with identical default email settings, and my new tablet isn't retrieving email.
I'm using the default email client that comes with Android. My email has worked fine on My Asus Tf300T for the pas 18 months. It's currently running 4.2.1.
My new Asus Tf701t is not working properly. It came out of the box with 4.2.2 loaded. I have my settings correct in regards to Pop and SMTP. I can even send email fine. But it's not retrieving emails period. I'ver verified that I'm connecting. When I type a incorrect pop3 server, I appropriately get a error indicating that it's unable to connect. When I type the correct pop3 server, it connects. It even acts like it loading emails up, but nothing is coming down into my email box. I've read around and seen others having this issue as well, but have yet to find a fix.
Is this a BUG with 4.2.2? I find it really hard to believe that a updates Android version would be released with something as common as email not working.
I suppose for now I'll load up a 3rd party email program until this is resolved, or until I find a resolution locally.
I'm open to any thoughts or ideas on potential fixes.
Thanks All,
Brannon
Related
Hello, tried searching , can't find anything here.
I have push email with stock email client, connected to my company's Notifylink server, the main mail server is Groupwise.
The stock email client is displaying messages as plain text with all headers and html tags on screen - almost impossible to read. See the attached screen grab.
Is this a problem with how Notifylink is set up at my company? Other android phones and iPhones do not have this problem though.
Please help.
bumping up
anyone? any pointers? please?
You'll need to speak to your System/Email Admin. My corporate Exchange Server account displays html just fine.
SGH-i777 running CM 7.1.0 on Android 2.3.7. Carrier is obviously AT&T.
I can't for the life of me figure out how to add my Exchange account to the stock e-mail program. I've tried:
* Countless variations of server, domain, and username settings. I've followed this guide **can't post link** and several other guides. I do have access to my company's server information, and while I'm not sure which server is actually being used, I've tried them *all*, several times, and gotten nowhere. With a WiFI connection (no firewall) and just 3G data, signed in or signed out of Outlook Anywhere. No luck, just "Unable to open connection to server".
* K-9 connected to my account, but I was unable to see any e-mails - none would load, even when I had it force check. So I uninstalled it (would rather use the stock app anyway).
Is this a problem with my signal? I read that someone got help from their carrier - they made a custom APN, but that was in another country so I'm a bit skeptical. Can't call Samsung (it's Sunday) and their website offers no help. It's possible my IT doesn't allow phones to read mail, but that's highly unlikely - we've got lots of employees in the field, so this seems like common sense.
I did a lot of digging and this might be an old issue, but it gets pretty technical and I'm obviously a n00b.
What am I missing here???? PLEASE fill me in - I've put hours into this!!
It's quite possible that your IT group who manages your Exchange environment isn't allowing non-approved devices to connect. Typically these are security-certificate based and/or mandatory VPN requirements. I would suggest asking your Exchange administrator in your IT department about this policy.
Under Domain/username, did you try putting the "\" in front of your username? To configure mine I did this and had to use the host name as the Exchange server. Some things to try anyway if you haven't already.
Also ran into issues setting up under a public wifi at work, had to use the ATT network to make it connect for some reason.
I have my work exchange account set up.
Are you making sure to connect to the external exchange server (sometimes different from internal)?
Have you asked your administrator for exchange login details (my IT dept sent out a company-wide email once with those details)?
You might have to type the server name in manually if it doesn't auto-detect (the case with my work email).
Now, my work isn't as strict, but as the previous poster said; you're exchange server might not allow unauthorized devices to connect. In which case you'll have to contact your IT dept.
They may have simply blocked all android devices (until recently didn't support hardware encryption, and spoofed exchange permissions). If that's true, educate them.
The server name may be a link rather than a server name. Ours is mibile.XXXXX.com for example.
probably related to your company's settings. I run my own exchange server and got it sync'd fine with the current cyanogen nightly
I had problems with the stock email and our ms exchange server. I could set it up, but after a while it stopped syncing and I could never really get it back to work. I switched to Touchdown, and after a little trial and error with setup, it's working fine for me. There is a trial version for 30 days or so that you could give a shot. Happy to give you some pointers.
AtlanM87 said:
I had problems with the stock email and our ms exchange server. I could set it up, but after a while it stopped syncing and I could never really get it back to work. I switched to Touchdown, and after a little trial and error with setup, it's working fine for me. There is a trial version for 30 days or so that you could give a shot. Happy to give you some pointers.
Click to expand...
Click to collapse
+1 for touchdown. I've been using it for about a year. It's far superior to any exchange solution the Google offers. I only wish it would populate Google calendar as it does the Google contacts. The UI is getting dated as well. I wish they would come out with a cosmetic update or theme capability.
Sent from my SGH-I777 using xda premium
I have searched endlessly for an answer to my question and maybe I am missing something, but my exchange email service is very flaky. I carry two phones (iPhone 4s - work ATT and the Note - personal ATT) and the Note will just stop getting my exchange emails throughout the day. I have tried everything. Currently I am Dag Overclocked Kernel and Saurom RC4a but I went back to stock rom, I exchanged for a new note, and every thing I do the system still fails to deliver mail consistently.
I dont have Juice Defender running, I have no peak scheduling set up, and all power savings are turned off. Does anybody have any ideas? Can it be an exchange server configuration? My iPhone always works, and this is driving me nuts.
Jason
I was going to post this exact same thing. I have my email on my iPhone and my Note, both from the same exchange server. My iPhone consistently gets email long before my Note does.
Are you using office 365/exchange online by any chance?
Sent from my Samsung Galaxy Note
We are using Exchange 2007, and we are in the process of migrating to the latest version. In the meantime, I installed Touchdown for Activesync on my Note, and it seems to be very consistent, in so much that it gets all my emails before any of my other devices, including my desktop at work!
I guess i will license a copy if it makes it through the week with no hiccups. Stupid that it cost 20 bucks to get my mail working correctly. I cant believe the default app on the Note cannot handle my work email needs.
Sounds like you are running an in-house mail server. I didn't ask which version of Exchange you were connecting to but specifically if you were using Microsoft-hosted Exchange as part of the Office 365 or Exchange Online program. They have a server redirection setup that some versions of the Android mail client do not understand, so when they change servers on you on the back end (which happens with alarming frequency) the Samsung mail client is unable to connect to the mail server. iOS devices know how to handle the internal redirection as do some versions of Android mail. But not the version on the AT&T Galaxy Note. ICS is rumored to fix this. Anyway, that's probably not your issue, but it is mine and my symptoms are identical.
I have Touchdown as well; it has a lot of features but I don't love the interface, and there's a lot to be said for having a single email client for multiple accounts. Default Android mail is woeful and has always been so IMHO. Have you looked at Enhanced Email? I would use that except it is very hard to deal with if you have many folders and you try to move messages from your inbox to your nested folders (I've submitted a feature request for them to handle that the way Touchdown does, but I don't think it's a high priority item for them because it's been missing for a long time).
Maybe you can troubleshoot with your Exchange admin when you fail to receive messages and they can look into debug logs.
Guys,
For the past four days I have had a total failure of the standard Email app in that it now will not connect to my Yahoo email account, simply saying "wrong username or password, please edit settings".
I know it's a server issue as not only is this happening on my S3 but also on all my other Android devices (Galaxy Note, ASUS Transformer Prime & Nexus 7).
I have contacted yahoo TWICE and each time they tell me to alter the password which I repeatedly tell them that does not work and it is a server issue. Annoyingly they do not follow up the replies they receive and you have to generate a new query each time.
As such I am trying to build up a bigger pattern to hit them with and would welcome if anyone else has experienced this issue.
Thanks
Beards
I realize that this has been an 'issue' for a while now, but I would like to know if there are any new ways secure and use stock email client with Exchange ActiveSync and not have credentials stored in clear text on the device. The same goes for IMAP and POP accounts using the app.
Yes, this is really only an issue on rooted devices, Google's official answer is to enable Device Encryption and that there are other email clients out there that handle credentials better. I personally switched to Touchdown, but would rather use the stock client.
I am trying to come up with a MDM solution for my company and really don't want to have to block devices if I don't have to. But as it stands my only options are have the user buy a 3rd party email client, force encryption and/or block rooted / jailbroken devices or use Citrix and OWA. I've spent a couple days researching this and haven't come up with anything promising that puts a smile on my face.
Any other Exchange Admins out there? How have you dealt with this?
For those who were not aware of your network username, password and domain being stored in clear text. Using Sql Lite open the Email app, Open EmailProvider.db and select HostAuth. Within you will find your connection info staring back at you, clear as day.
Android Issue Log:
https://code.google.com/p/android/issues/detail?id=10809
Google's Response:
https://code.google.com/p/android/issues/detail?id=10809#c128