I have searched endlessly for an answer to my question and maybe I am missing something, but my exchange email service is very flaky. I carry two phones (iPhone 4s - work ATT and the Note - personal ATT) and the Note will just stop getting my exchange emails throughout the day. I have tried everything. Currently I am Dag Overclocked Kernel and Saurom RC4a but I went back to stock rom, I exchanged for a new note, and every thing I do the system still fails to deliver mail consistently.
I dont have Juice Defender running, I have no peak scheduling set up, and all power savings are turned off. Does anybody have any ideas? Can it be an exchange server configuration? My iPhone always works, and this is driving me nuts.
Jason
I was going to post this exact same thing. I have my email on my iPhone and my Note, both from the same exchange server. My iPhone consistently gets email long before my Note does.
Are you using office 365/exchange online by any chance?
Sent from my Samsung Galaxy Note
We are using Exchange 2007, and we are in the process of migrating to the latest version. In the meantime, I installed Touchdown for Activesync on my Note, and it seems to be very consistent, in so much that it gets all my emails before any of my other devices, including my desktop at work!
I guess i will license a copy if it makes it through the week with no hiccups. Stupid that it cost 20 bucks to get my mail working correctly. I cant believe the default app on the Note cannot handle my work email needs.
Sounds like you are running an in-house mail server. I didn't ask which version of Exchange you were connecting to but specifically if you were using Microsoft-hosted Exchange as part of the Office 365 or Exchange Online program. They have a server redirection setup that some versions of the Android mail client do not understand, so when they change servers on you on the back end (which happens with alarming frequency) the Samsung mail client is unable to connect to the mail server. iOS devices know how to handle the internal redirection as do some versions of Android mail. But not the version on the AT&T Galaxy Note. ICS is rumored to fix this. Anyway, that's probably not your issue, but it is mine and my symptoms are identical.
I have Touchdown as well; it has a lot of features but I don't love the interface, and there's a lot to be said for having a single email client for multiple accounts. Default Android mail is woeful and has always been so IMHO. Have you looked at Enhanced Email? I would use that except it is very hard to deal with if you have many folders and you try to move messages from your inbox to your nested folders (I've submitted a feature request for them to handle that the way Touchdown does, but I don't think it's a high priority item for them because it's been missing for a long time).
Maybe you can troubleshoot with your Exchange admin when you fail to receive messages and they can look into debug logs.
Related
One thing that I didn't like about Sprint is that it didn't offer a desktop redirector software for e-mail. In my case, my company uses MS Exchange, but doesn't have OWA setup for my phone to be able to sync. Alltel and ATT I know for sure have desktop redirector software, not sure what ATT calls it but Alltel calls it "Office Sync". It basically just redirects your Exchange features (email, calander, tasks, ect) to your phone.
I have no idea how long Seven has had their beta program open, but I recently found it and it works great. So if anyone else was in my boat, have fun with this. Here is the link.
http://community.seven.com/main.php
cforster said:
One thing that I didn't like about Sprint is that it didn't offer a desktop redirector software for e-mail. In my case, my company uses MS Exchange, but doesn't have OWA setup for my phone to be able to sync. Alltel and ATT I know for sure have desktop redirector software, not sure what ATT calls it but Alltel calls it "Office Sync". It basically just redirects your Exchange features (email, calander, tasks, ect) to your phone.
I have no idea how long Seven has had their beta program open, but I recently found it and it works great. So if anyone else was in my boat, have fun with this. Here is the link.
http://community.seven.com/main.php
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Click to collapse
I was in the same boat as you, I came from Verizon Wireless where I was using their Wireless Sync program on my desktop since my company does not allow me to go directly to our Exchange servers. I thought when I went over to Sprint they would have a comparable application - I didn't do my homework very well. I was not so worried about losing wireless sync for calendar, tasks, and notes, ActiveSync when I get the chance is fine. Email was another thing. My solution, which was not so elagant, was to setup a server based rule to redirect all email out to my personal pop3 email account which I setup especially for this purpose using the same name as work, just a different @ address. This insures that my email responses contain a from address as close as possible to my work address.
That having been said, you are the first person who has proposed anything similar to VZ Wireless Sync. I am anxious to try this out but am sceptical about using beta software. I will investigate the company you provided with caution. Any additional insights would greatly be appreciated. Thanks again for a least giving hope....
Try mail2web.com.
Just forward your mail there.
They are a free exchange service.
trwm said:
I was in the same boat as you, I came from Verizon Wireless where I was using their Wireless Sync program on my desktop since my company does not allow me to go directly to our Exchange servers. I thought when I went over to Sprint they would have a comparable application - I didn't do my homework very well. I was not so worried about losing wireless sync for calendar, tasks, and notes, ActiveSync when I get the chance is fine. Email was another thing. My solution, which was not so elagant, was to setup a server based rule to redirect all email out to my personal pop3 email account which I setup especially for this purpose using the same name as work, just a different @ address. This insures that my email responses contain a from address as close as possible to my work address.
That having been said, you are the first person who has proposed anything similar to VZ Wireless Sync. I am anxious to try this out but am sceptical about using beta software. I will investigate the company you provided with caution. Any additional insights would greatly be appreciated. Thanks again for a least giving hope....
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Click to collapse
Let me know what you think. This solution was perfect for me, no problems at all, works great all the time.
I just got the Photon this week, it is my first Android device (coming from a TP2 w/Energy rom).
At work I use exchange server with lots of folders. Incoming emails are automatically (by rule) moved into their respective folders. With my old phone, I can tell that I have a new email in one of the many folders because that folder will be bold.
With my new Photon, I setup "corporate mail" and I only get notification of new emails in the INBOX only. If I want to check for new emails in one of the folders, I have to click on each folder and check to see what is inside, this is ridiculous b/c I have about 20 folders! The folders do not alert me of new emails within them like my crappy wm 6.5 device used to.
FYI in the folder sync options, I set the folders to "Background, Default" already.
I'm hoping someone can tell me I did something wrong! I particularly chose this phone since its advertised as a "business" phone. Hopefully there is a setting for this email issue... Thanks!!
Depends
Hi, I'm a Sprint Launch Ambassador supporting the Photon. Are the folders that your emails are being moved to on the server or are they offline? If Outlook is automatically moving them to offline subfolders then the mail client on Photon has no way of knowing you have new mail. If the subfolders that Outlook is moving new mail to are online then let me know and I can do some testing on my own device to see if I can duplicate.
If you're a heavy Exchange user, I HIGHLY recommend investing in Touchdown. It's expensive @ $20, but worth every penny. It is the best Exchange e-mail client out there and is extremely powerful. It also allows me to segregate my work e-mail from my personal e-mail (Gmail). Look into it, I believe there's a demo/trial that you can run with for 15 days.
"Incoming emails are automatically (by rule) moved into their respective folders."
mattvalenz, I can confirm that every Android unit i've used has never alerted me for this.
My Sprint HR folder is set up this way. It never hits the inbox, hence no alert. This is an Android thing, but I'm not sure if there is a way to set up syncing properties of that particular folder to alert when the rule is used and it dumps an email there.
It's something I've never really looked into.
Other than that, since all 150+ emails a day from everyone else for me are so different, they all flush to my main inbox so I get an alert.
Beknatok said:
If you're a heavy Exchange user, I HIGHLY recommend investing in Touchdown. It's expensive @ $20, but worth every penny. It is the best Exchange e-mail client out there and is extremely powerful. It also allows me to segregate my work e-mail from my personal e-mail (Gmail). Look into it, I believe there's a demo/trial that you can run with for 15 days.
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Click to collapse
I've never known any Android device to mix Google and Exchange accounts. Even the Photon natively segregates Gmail from the Universal Inbox.
Do you by any chance have your Gmail account set up as POP? That is the only way it would even be conceivable that Gmail would end up in the Universal Inbox. At any rate, HTC Sense keeps all inboxes segregated... I wish the Moto UI allowed for this.
In response to the OP, I can give you this insight: I'm an Exchange administrator, and inbox rules such as you have set up are not supported by Android (or the iPhone for that matter), but Windows Mobile does have the necessary extensions to support Inbox rules. They're both Microsoft products, and proprietary at that
mattvalenz said:
Hi, I'm a Sprint Launch Ambassador supporting the Photon. Are the folders that your emails are being moved to on the server or are they offline? If Outlook is automatically moving them to offline subfolders then the mail client on Photon has no way of knowing you have new mail. If the subfolders that Outlook is moving new mail to are online then let me know and I can do some testing on my own device to see if I can duplicate.
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Click to collapse
They are on the server. If it helps any, my exchange server is hosted online (www.sherweb.com).
As a temporary fix, I changed the rule so that it "placed a copy" of the email into the respective folders. This keeps an email in the inbox, but it defeats the purpose of keeping my inbox clean...
Beknatok said:
If you're a heavy Exchange user, I HIGHLY recommend investing in Touchdown. It's expensive @ $20, but worth every penny. It is the best Exchange e-mail client out there and is extremely powerful. It also allows me to segregate my work e-mail from my personal e-mail (Gmail). Look into it, I believe there's a demo/trial that you can run with for 15 days.
Click to expand...
Click to collapse
Thanks, I'll give it a shot. Doesn't sound promising given the posts regarding the being MS proprietary-ness.
Outer Marker said:
I've never known any Android device to mix Google and Exchange accounts. Even the Photon natively segregates Gmail from the Universal Inbox.
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You can if you use k9-Mail, but not by default, on which you are correct. My bad for not being clearer.
I'm glad to see that i'm not the only one with this problem.
My email server is comcast. We use cached exchange mode. No idea what the means. But I can use outlook on any network. The rules exist server side. I am able to see the new email in folders but I get no notifications.
Neither Touchdown or K9Mail are a viable solution. Touchdown is too expensive when I only get 5-10 (albeit important) emails a week, and I don't recall it really doing a good job of notifications. I tried K9 but it also does not properly notify, and it is EXTREMELY convoluted and difficult to use, and I'm a power user.
Why can't someone just write an app that watches those folders and notifies the user of email, or better yet why can't google just make their exchange app work right?
My evo used to notify me on subfolders. Not photon though.
Sent from my MB855 using xda app-developers app
I ended up purchasing touchdown. The price didn't bother me as I'm a heavy exchange user for my own business. The principal of the matter bothered me though-- Photon was advertised as a business phone yet it has such a simple yet important feature missing. I really regret purchasing the photon, wish I got an HTC phone instead.
Counting down the days my 2 years is up!
fusQer said:
I ended up purchasing touchdown. The price didn't bother me as I'm a heavy exchange user for my own business. The principal of the matter bothered me though-- Photon was advertised as a business phone yet it has such a simple yet important feature missing. I really regret purchasing the photon, wish I got an HTC phone instead.
Counting down the days my 2 years is up!
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did u try K-9? open source and free
my sub folders send alerts
http://code.google.com/p/k9mail/downloads/list
Sent from my MB855 using xda premium
SGH-i777 running CM 7.1.0 on Android 2.3.7. Carrier is obviously AT&T.
I can't for the life of me figure out how to add my Exchange account to the stock e-mail program. I've tried:
* Countless variations of server, domain, and username settings. I've followed this guide **can't post link** and several other guides. I do have access to my company's server information, and while I'm not sure which server is actually being used, I've tried them *all*, several times, and gotten nowhere. With a WiFI connection (no firewall) and just 3G data, signed in or signed out of Outlook Anywhere. No luck, just "Unable to open connection to server".
* K-9 connected to my account, but I was unable to see any e-mails - none would load, even when I had it force check. So I uninstalled it (would rather use the stock app anyway).
Is this a problem with my signal? I read that someone got help from their carrier - they made a custom APN, but that was in another country so I'm a bit skeptical. Can't call Samsung (it's Sunday) and their website offers no help. It's possible my IT doesn't allow phones to read mail, but that's highly unlikely - we've got lots of employees in the field, so this seems like common sense.
I did a lot of digging and this might be an old issue, but it gets pretty technical and I'm obviously a n00b.
What am I missing here???? PLEASE fill me in - I've put hours into this!!
It's quite possible that your IT group who manages your Exchange environment isn't allowing non-approved devices to connect. Typically these are security-certificate based and/or mandatory VPN requirements. I would suggest asking your Exchange administrator in your IT department about this policy.
Under Domain/username, did you try putting the "\" in front of your username? To configure mine I did this and had to use the host name as the Exchange server. Some things to try anyway if you haven't already.
Also ran into issues setting up under a public wifi at work, had to use the ATT network to make it connect for some reason.
I have my work exchange account set up.
Are you making sure to connect to the external exchange server (sometimes different from internal)?
Have you asked your administrator for exchange login details (my IT dept sent out a company-wide email once with those details)?
You might have to type the server name in manually if it doesn't auto-detect (the case with my work email).
Now, my work isn't as strict, but as the previous poster said; you're exchange server might not allow unauthorized devices to connect. In which case you'll have to contact your IT dept.
They may have simply blocked all android devices (until recently didn't support hardware encryption, and spoofed exchange permissions). If that's true, educate them.
The server name may be a link rather than a server name. Ours is mibile.XXXXX.com for example.
probably related to your company's settings. I run my own exchange server and got it sync'd fine with the current cyanogen nightly
I had problems with the stock email and our ms exchange server. I could set it up, but after a while it stopped syncing and I could never really get it back to work. I switched to Touchdown, and after a little trial and error with setup, it's working fine for me. There is a trial version for 30 days or so that you could give a shot. Happy to give you some pointers.
AtlanM87 said:
I had problems with the stock email and our ms exchange server. I could set it up, but after a while it stopped syncing and I could never really get it back to work. I switched to Touchdown, and after a little trial and error with setup, it's working fine for me. There is a trial version for 30 days or so that you could give a shot. Happy to give you some pointers.
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+1 for touchdown. I've been using it for about a year. It's far superior to any exchange solution the Google offers. I only wish it would populate Google calendar as it does the Google contacts. The UI is getting dated as well. I wish they would come out with a cosmetic update or theme capability.
Sent from my SGH-I777 using xda premium
I have question regarding your use of the Gmail app. I am a current ios user and have purchased a Note 2. I was about to reluctantly return it and get an iphone5 (sad choice, because I loved the Note 2), but since I use my smartphones for work and use emails constantly I need a slick and easy way to sync (IMAP idle/push) four email addresses to one app.
I tried k9 and hated it. No threading/conversation view. push not responsive and def not easy to use. No server search for email. On a good day, I'll get more than 100 emails to various addresses. I sometimes need to search for a specific one. and on K9 Im stuck with only the last 25. I could increase the number of saved emails, but that takes up lots of space. Sure its powerful, but I need the basic to work quickly and easily.
Its a big change for me, moving to Android that is. and I want to make it work. Can you tell me if you can use the Gmail app (which I like), and manage, read, write to and from all my account (one Gmail, 3 domain hosted addresses)?
Thanks for you help.
I use gMail & have my main gMail account grab my home & work eMail brought into their own label (which I set up on the desktop client). Once it's setup & verified I can send from any of my email addresses from my phone.
HTH
Same problem
michaelgmanoukian said:
I have question regarding your use of the Gmail app. I am a current ios user and have purchased a Note 2. I was about to reluctantly return it and get an iphone5 (sad choice, because I loved the Note 2), but since I use my smartphones for work and use emails constantly I need a slick and easy way to sync (IMAP idle/push) four email addresses to one app.
I tried k9 and hated it. No threading/conversation view. push not responsive and def not easy to use. No server search for email. On a good day, I'll get more than 100 emails to various addresses. I sometimes need to search for a specific one. and on K9 Im stuck with only the last 25. I could increase the number of saved emails, but that takes up lots of space. Sure its powerful, but I need the basic to work quickly and easily.
Its a big change for me, moving to Android that is. and I want to make it work. Can you tell me if you can use the Gmail app (which I like), and manage, read, write to and from all my account (one Gmail, 3 domain hosted addresses)?
Thanks for you help.
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My friend i am going through the same problem - I was *just* about to post my thread when I saw this.
I'm not going to thread jack - but below is what I was going to send - this is particularly the same problem you are facing and more over, I dont get all my sub folders and the emails dont zoom out to the max...
The Samsung Galaxy Note II is my first android device so I would require some help from you guys. I've owned iphone 2g and iphone 4 and now I thought that android had matured enough that I should jump this droid boat. Not to mention that the note 2's s-pen is a real innovation compared to other stuff android fanboys and iphone fanboys boast about.
I'm still getting used to a lot of functions about the androids and loving every moment of it. But im not particularly here to talk about that - I need some help on one thing I rely most upon...
EMAILS
iOS - email app has ALL my mailboxes (some pushing while others fetch) including their folders and sub-folders, all nicely laid out. Also whenever I open an email on the iOS device the email is zoomed out to the max and I can zoom in to my satisfaction.
Pics:
Folders of my work email & Default (max) zoomed out email - kindly check attachment
Problem - I can not get this done on the android. The following pics are from the stock email app but I tried K9, the gmail app (doesnt support exchange) but none of them could provide me the maxed zoomed out layout of the email. Niether are folders easy to access.
Pics:
Folders of my work email (missing all subfolders of the inbox) & Default (max) zoomed out email - cant zoom out any further at all!
kindly check attachment
SOLUTION? I need to know if there is an app that could work like the iOS email app?! I really want to switch to the note 2 but I still end up carrying my iphone with me and I hate it cuz one of the major reasons to switch to android and note 2 was the productivity, and yet I still end up relying on the iphone...
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As of a week ago, I went from being field only to doing some work in the office, along with which comes a corporate e-mail. I configured the built-in e-mail app to work with our exchange server and though it works, I can't stand it. I have a nexus 5 with CM on it. I did a bunch of googling and came up with very little. The best one appeared to be Emoze, the UI is great, but alot of people have reported problems with it (suspicious behavior, eg, account access from Israel when the person is in the U.S). I have found other apps, such as Touchdown, but I can't stand the UI on them.
So the question is:
What is a good e-mail app which supports exchange (non-imap or pop3) and has a decent UI?