Hey all,
I bought an S View case from Best Buy about 2 weeks ago when I got my Note 3. It's been okay, but I think as much as I've wanted to like it, I'm just not happy. The flap never wants to stay closed, the overhang makes it feel unprofessional, but my biggest complaint is that it seems to be scratching my screen.
The bottom and right edge of the window has left a seemingly permanent line of scuffing on my phone's screen. I can wipe it off with a cleaning cloth and it disappears, but as soon as rub over it with my finger, the smudge reappears. Has anyone else noticed this? I'm definitely returning the case finally, and I think I'm going to try to get an exchange on my phone. Will Best Buy replace my phone for this issue do you think? Thanks
Edit: Proof.
gdeadfan said:
Hey all,
I bought an S View case from Best Buy about 2 weeks ago when I got my Note 3. It's been okay, but I think as much as I've wanted to like it, I'm just not happy. The flap never wants to stay closed, the overhang makes it feel unprofessional, but my biggest complaint is that it seems to be scratching my screen.
The bottom and right edge of the window has left a seemingly permanent line of scuffing on my phone's screen. I can wipe it off with a cleaning cloth and it disappears, but as soon as rub over it with my finger, the smudge reappears. Has anyone else noticed this? I'm definitely returning the case finally, and I think I'm going to try to get an exchange on my phone. Will Best Buy replace my phone for this issue do you think? Thanks
Click to expand...
Click to collapse
Are you sure you got the genuine S View cover? I don't have the issues you mentioned here. The 1st S View in S4 doesn't close fitly but this is not the case in Note 3. Even after a prolonged turning the flip backward, it will still close nicely. And the window of the S View doesn't scratch the front fascia or the screen of my Note 3
Well I bought it directly from a Best Buy store, and it has a genuine Samsung sticker on the packaging and everything. Pretty sure Best Buy isn't selling knockoff cases...
No one else has experienced this? I feel like I'm taking crazy pills. Will Best Buy give me an exchange for my phone?
gdeadfan said:
No one else has experienced this? I feel like I'm taking crazy pills. Will Best Buy give me an exchange for my phone?
Click to expand...
Click to collapse
You might have gotten a defective cover, if it caused harm to your device ask for a replacement on both.
gdeadfan said:
No one else has experienced this? I feel like I'm taking crazy pills. Will Best Buy give me an exchange for my phone?
Click to expand...
Click to collapse
Using the s-view cover since one month, no problem whatsoever.
I noticed the markings too, fortunately I got rid of mine after a couple of weeks. They don't stay closed either, they're all like that, especially if folded back behind the phone for any period of time my white case would immediately flip fully open (mine was genuine too, bought from Verizon).
Best Buy won't exchange it, but gave me a Samsung number to get it replaced since it was caused by the Samsung case. Samsung won't exchange it, because apparently I damaged it myself? How on earth am I actually stuck with a scuffed up phone that I did nothing but baby for a week with the official Samsung case? Where the heck do I go from here?
That is a horrible story. I have the sview case and I'll stop using it now...
Sent from my SM-N9005 using Tapatalk
Here's a photo of the damage.
Please beware, this is a huge issue. If you aren't using a screen protector, stay far away from this case.
gdeadfan said:
Here's a photo of the damage.
Please beware, this is a huge issue. If you aren't using a screen protector, stay far away from this case.
Click to expand...
Click to collapse
Honestly it sounds like some dust is getting stuck between the cover and your screen while its in your pocket. the pressure most likely is causing the dust/sand to scrape the glass in very specific motions. I was using the leather Folio inscipio case and got scared that would happen (The case also started to break apart... Inscipio is way overpriced considering how garbage this case was. the plastic bumper started breaking in multiple places, chunks broke off, etc.) I live in southern Arizona, so i didnt want to take the chance of sand shredding my screen.
It's almost certainly dust getting trapped under the cover and then being rubbed in. If you run your fingers over the inside edge of the window you can feel where particles could/will get trapped.
Always use a screen protector. Always.
Zlog said:
It's almost certainly dust getting trapped under the cover and then being rubbed in. If you run your fingers over the inside edge of the window you can feel where particles could/will get trapped.
Always use a screen protector. Always.
Click to expand...
Click to collapse
Ditto to what the 2 people above me said. I have an S-View case bought from Best Buy and I definitely do not get this. I also have a Zagg shield on it as well though
I love the thought of the case, but with it not staying closed after having it flipped behind the phone for a while is annoying. I wonder if they didnt use magnets for the case to stay closed cause it would interfere with something? I have taken the case off for now. Not returning cause I will probably still use it again sooner or later, but for now I like it better with no case and a Zagg shield.
On the phone with Samsung ATM
I noticed this same exact problem last Friday. Considering I've been ultra - ocd with my phone, and clean it and my s view case at least 8 times a day, I can not believe it is caused by dust particles. I have scratches on my screen, from the bottom Window border, and lots of small scratches inside the borders of the Window on my phone screen. I have the same issue where you can wipe it away but it comes back after you swipe the screen.
I'm currently on hold with Samsung. On Friday they told me they would replace my phones screen for free, because the damage was caused by an official accessory. Today, However, they told me they couldn't do anything unless the screen was cracked. I've now spoken with 10+ people, but someone keeps hanging up on me, and I'm stuck on endless hold. The last person says I will be receiving a free screen replacement, and a new s view cover. ... But now I'm just waiting to get off hold!!!!
I can see this happening the S-View cover on the inside does not have a microfiber lining like I was expecting, so I can see how rubbing can cause scratches over time.
however, why didn't you folks just fork over the 17.00 bucks for an iloome glass screen protector or similar? even a cheapy plastic one would have saved you this heartache.
I know an official cover shouldn't have done this but hey if you are OCD like I am just buy a friggin screen protector.
if you get lucky and samsung replaces it the screen, get a screen protector or ditch the case hehe.
gdeadfan said:
Here's a photo of the damage.
Please beware, this is a huge issue. If you aren't using a screen protector, stay far away from this case.
Click to expand...
Click to collapse
holy crap thats nasty...is it possible there was some dirt got into the inside part of the cover? hows the inside door feels like anyway..is it smooth?
That doesn't look like surface scratching you'd see from the silica particulates that you're likely to find in your pocket.
That there is the oleophobic coating wearing away. That's why when you clean it, it disappears and then when you touch it, it reappears. The oils on your fingers aren't being "repelled" evenly.
Try a different approach with Sammy and best buy. Don't tell them it's scratched. Point out what I just told you; you have a week old phone, in which the oleophobic coating is prematurely wearing away.
I wouldn't take no for an answer. That's clearly a matter of product failure.
As for the s case having the overhanging edges; that's to offer some protection to the edges and break the impact when it's dropped.
And for God's sake man, get a tempered glass screen protector.
In fact, worst case scenario, get one (I recommend spigen glas.tr), then clean the screen and apply protector. It'll keep those smudges from reappearing and give your your beautiful display back
Good luck man.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Seems like user error to me
I noticed mine doing it too, so I got a screen protector for my phone.
Sent from my SM-N900T using Tapatalk
I'm really sorry for OP. But after my spigen bounce case and my lovemei aluminum bumper, I thought about getting either the wallet or the s-view case, because so far, I always have liked the book-like covers I used on my ereaders and ipad. But it seems that this one clearly tells me to go with the wallet case as it doesn't have a screen. So I'd suspect that the cover wouldn't have a single spot where it can damage parts of the phone. Aah, and I have a screen protector on anyway, but this is because I have my phone in my pocket just with the spigen case.
Even if OP is going through a lot of trouble for something he didn't even cause, I'm really glad he shared.
Related
I swear the black plastic on the bottom back of the phone is engineered to get "scuffed" the first time you set it down . Other than that I have some lint in the little gap between the screen and the metal rim around the front.
I'm not going to use cases or screen protectors so all of this can be expected, just wondering how everyone else's is holding up? Any drops yet?
sportedwood said:
I swear the black plastic on the bottom back of the phone is engineered to get "scuffed" the first time you set it down
Click to expand...
Click to collapse
Definately falls in to the "what the hell were they thinking" category.
I'm not going to use cases or screen protectors
Click to expand...
Click to collapse
Wow, then I'm guessing we should all come back to this post in a month because you're proably our best durablity test example.
I HIGHLY recoomend a silicon case; protects the phone greatly, and makes it more sturdy to hold!
I got a complete package when I bought my GS2 for 5 euro.. A white and black silicon case, car charger and screen protector. Even though it isnt beautiful, I always keep my GS2 protected by a case
holding out for invisible shield now...
Absolutely fine for me, no marks whatsoever, no slow down of the software.
Have got a little dust around the edges between the edge and the screen.
i never use cases or screen protectors wether in mint or sh*t condition after 1 year who cares its time to upgrade.
sold my SGS after one year for AUD$350 and i never used a case or anything. (hopping to do the same next year with my SGS ii
Don't have any scratches or scuffs on it yet, but that's pure luck...I've managed to drop it twice and both times it landed on something soft. I love the phone but holding it can be a little awkward at times, it's angular shape and width does mean that I often have to shift my hands to accommodate it.
For that reason, I've put on a screen protector and I'm now waiting for an SGP Ultra Capsule Case to arrive. I'm hoping that will make it a bit more 'grippy' and less likely to slip out of my hands. My biggest concern is the camera lens, it seems terribly exposed there on the back of the device and it feels like I could damage it just by putting it down a bit too strongly.
Dropped mine 12 days ago. A juggle managed to launch it to a height of 5ft and then it landed totally flat screen down onto concrete with small stones on it. Shattered glass and non-working LCD.
Still waiting for Samsung to supply a replacement.
pmt32577 said:
Dropped mine 12 days ago. A juggle managed to launch it to a height of 5ft and then it landed totally flat screen down onto concrete with small stones on it. Shattered glass and non-working LCD.
Still waiting for Samsung to supply a replacement.
Click to expand...
Click to collapse
.... .. my condolences. Something like that is the only reason I sometimes fantasize about getting a case.
The dust between the screen, how do we get it out? wet qtip?
I got 1 tiny scratch on the bezel around the headphone jack. It happen the second day I had the phone. I've lost hope in the couple screen protectors I've ordered. I just ordered a zagg full body protector. I've got an a official samsung case coming now.
But I have never heavily damaged a phone besides my hd2. I'm like 48 out of 50 in keeping phones in great condition while not using a consistent case.
I truly hate the silver cheap bezel on all phones. Usually the only thing I tend to scratch.
Sent from my GT-I9100 using XDA App
Mine has a slightly weird hardware quirk since I first got it - the chrome border around the glass is slightly raised above the glass on right, but slightly below the glass on the left. It's like the glass is a bit angled / tilted up on the left.
Anyone else have this?
Nope mine is fine.
No scratches, have been using it for a month. I always put it on a cloth on my desk when I'm at home.
The dust between the glass and the plastic border annoys the **** out of me. I try to scrape it out with a needle, but they're too thick.
Sent from my Samsung Galaxy SII with XDA Premium
prodygee said:
Nope mine is fine.
No scratches, have been using it for a month. I always put it on a cloth on my desk when I'm at home.
The dust between the glass and the plastic border annoys the **** out of me. I try to scrape it out with a needle, but they're too thick.
Sent from my Samsung Galaxy SII with XDA Premium
Click to expand...
Click to collapse
no scratches at all for me...but the dust could be removed with patience and soft brush mate.. i use one that came with my philips shave - just a tip
prodygee said:
Nope mine is fine.
No scratches, have been using it for a month. I always put it on a cloth on my desk when I'm at home.
The dust between the glass and the plastic border annoys the **** out of me. I try to scrape it out with a needle, but they're too thick.
Sent from my Samsung Galaxy SII with XDA Premium
Click to expand...
Click to collapse
To remove the dust between the screen and the border all you need is compressed air. I was trying to get it out tonight by using my fingernail through a microfiber cloth to no effect. I pulled out my compressed air and that got it all out instantly.
On another note, I'm using the official Galaxy S II case until my Invisible Shield arrives in the next couple of days, hoping to convert totally to that and not have to use a case.
Can't you remove the dust in there with a can of compressed air and one of those straw attachments? Actually I might go out and buy one.
I definitely agree with the raised bottom on the back of the phone; mine's scuffed quite heavily although the front of the phone is fine, and IMO that's all that matters. A phone's meant to be used and it'll get scratches and whatnot over time.
I've got a feeling i'll be replacing this further down the track anyway since most of my phones don't look too healthy after the 18 month mark. Also have full insurance/warranty cover...if I happen to lose it they'll issue me a new one. Gotta love Korean telcos.
AXIS of Reality said:
Mine has a slightly weird hardware quirk since I first got it - the chrome border around the glass is slightly raised above the glass on right, but slightly below the glass on the left. It's like the glass is a bit angled / tilted up on the left.
Anyone else have this?
Click to expand...
Click to collapse
Mine is the EXACT same way, I was wondering if it was just mine. Good to know its just a quirk of the phone.
Eattheirdead said:
To remove the dust between the screen and the border all you need is compressed air. I was trying to get it out tonight by using my fingernail through a microfiber cloth to no effect. I pulled out my compressed air and that got it all out instantly.
On another note, I'm using the official Galaxy S II case until my Invisible Shield arrives in the next couple of days, hoping to convert totally to that and not have to use a case.
Click to expand...
Click to collapse
The dust can be removed with a piece of paper too.
Sent from my GT-I9100 using XDA Premium App
AXIS of Reality said:
Mine has a slightly weird hardware quirk since I first got it - the chrome border around the glass is slightly raised above the glass on right, but slightly below the glass on the left. It's like the glass is a bit angled / tilted up on the left.
Anyone else have this?
Click to expand...
Click to collapse
So your border is crome? I ask as mine as a black border
Sent from my GT-I9100 using XDA Premium App
tiny scratch at the back, at the plastic bump, fine elsewhere
On your brand new EVO LTE. I see so many people get these ZOMGCOPTER cases that are bullet proof and rapture proof. Do not get a case that directly touches your phone without a rubber insulator. Otterbox is awesome. They use a nice rubber in between your phone and their plastic case. Plastic clips still clutch at your phone and will scratch the four corners that they do touch over time.
Do us all a favor and buy a TPU or nice gel case on ebay for $3 in two weeks. Your phone will last until then.
I made the horrible mistake of using a plastic case on my OG Epic the day it came out. Yeah your remember. The Sprint case that was chrome and had a leather middle piece. It looked pimp. In fact it was. It made my phone it's ho. Plastic to plastic = scratches all around the edge of my phone.
Use a rubber ladies and gentlemen.
If your me, you don't use anything, but with the new upcoming changes to Sprint's TEP program, you may want to consider an awesome case and drop that coverage. Research it, unless you want to pay more come June.
That is all.
newfireorange said:
On your brand new EVO LTE. I see so many people get these ZOMGCOPTER cases that are bullet proof and rapture proof. Do not get a case that directly touches your phone without a rubber insulator. Otterbox is awesome. They use a nice rubber in between your phone and their plastic case. Plastic clips still clutch at your phone and will scratch the four corners that they do touch over time.
Do us all a favor and buy a TPU or nice gel case on ebay for $3 in two weeks. Your phone will last until then.
I made the horrible mistake of using a plastic case on my OG Epic the day it came out. Yeah your remember. The Sprint case that was chrome and had a leather middle piece. It looked pimp. In fact it was. It made my phone it's ho. Plastic to plastic = scratches all around the edge of my phone.
Use a rubber ladies and gentlemen.
If your me, you don't use anything, but with the new upcoming changes to Sprint's TEP program, you may want to consider an awesome case and drop that coverage. Research it, unless you want to pay more come June.
That is all.
Click to expand...
Click to collapse
well said!
It's going to scratch the machined aluminum corners?
clownfart said:
It's going to scratch the machined aluminum corners?
Click to expand...
Click to collapse
No that part is fine, the plastic area; not so much.
My otterbox has no rubber except the outer covering. The trick to not scratching your phone while in a case is to keep dirt out of it, which the otterbox does extremely well.
"ZOMGCOPTER"
What's that?
I don't understand why people buy covers and screen protectors at all.
1. The glass is IMPOSSIBLE to scratch. It will NOT scratch. The lame plastic cover will, and will look stupid.
2. A scratched thin phone looks infinitely better than a perfect phone that's inside of a huge case.
Your phone is worth nothing in 24 months, enjoy it.
.jond said:
I don't understand why people buy covers and screen protectors at all.
1. The glass is IMPOSSIBLE to scratch. It will NOT scratch. The lame plastic cover will, and will look stupid.
2. A scratched thin phone looks infinitely better than a perfect phone that's inside of a huge case.
Your phone is worth nothing in 24 months, enjoy it.
Click to expand...
Click to collapse
Exactly I used a case for all of 2 weeks with my og Evo and a screen protector for about 3 hours. Never put anything on my 3D and both phones were fine. I just hate that cases make buttons less functional and screen protectors blah nothing beats finger to glass.
Sent from my PC36100 using xda premium
ive been rocking the same og evo 4g since january 2011 no case or screen protector and its flawless still. so perfect infact that the other day someone asked me if i got a new phone because it still looks as mint as day one haha
i only use cases when doing potential phone dangering things like football with people or other things
.jond said:
I don't understand why people buy covers and screen protectors at all.
1. The glass is IMPOSSIBLE to scratch. It will NOT scratch. The lame plastic cover will, and will look stupid.
2. A scratched thin phone looks infinitely better than a perfect phone that's inside of a huge case.
Your phone is worth nothing in 24 months, enjoy it.
Click to expand...
Click to collapse
I call BS.
1. It is most definitely possible to scratch. I have done so. Working construction, my phone is subjected to metal shavings and concrete dust. The latter will most certainly scratch the screen.
2. A working phone looks infinitely better than a broken phone
.jond said:
I don't understand why people buy covers and screen protectors at all.
1. The glass is IMPOSSIBLE to scratch. It will NOT scratch. The lame plastic cover will, and will look stupid.
2. A scratched thin phone looks infinitely better than a perfect phone that's inside of a huge case.
Your phone is worth nothing in 24 months, enjoy it.
Click to expand...
Click to collapse
If you drop your phone on its corner while it is in a case, most likely, the case is the only thing that gets damaged. Not always, but most likely. After the newness wears off on the phone and you start putting it in your pocket with your keys, the screen will eventually get scratched.
Buy a decent case and screen protector and you can't go wrong. I personally love the Clarivue screen protectors. Static cling. Cases, I haven't found any that impress me but I haven't had an OtterBox.
Well the case that sprint is going to sell with the eco looks decent. But then again I didn't open it
Sent from my PC36100 using Tapatalk 2
cubbieswin said:
If you drop your phone on its corner while it is in a case, most likely, the case is the only thing that gets damaged. Not always, but most likely. After the newness wears off on the phone and you start putting it in your pocket with your keys, the screen will eventually get scratched.
Click to expand...
Click to collapse
I agree with dropping the phone. I have a Seidio surface on my EVO 4g. It saved my butt quite a few times.
As far as keys, I can't be the only one that puts them in separate pockets. Keys in left and phone in right, ALWAYS.
LTEvo said:
As far as keys, I can't be the only one that puts them in separate pockets. Keys in left and phone in right, ALWAYS.
Click to expand...
Click to collapse
This. I always make sure that my keys and my phone are NOT in the same pocket lol
I would love to go naked in my phone but o know the minute I do I will drop it and it will shatter ..I try to buy very minimal cases. But as the op said plastic on phone does scratch ..I have an evo 3d and bought a plastic case that was two pieces..top and bottom that would slide together in the middle and click..it also had a dandy kickstand built in ..its a nice case but I flashed the **** out of that phone so needless to say I was pulling that case often to remove the battery ..after a while all the paint around the edge of the screen had come of ..it looked fine in the case but looked terrible when I took it off..not a prob now since the digitizer went back and I just got jt replaced ..and the replacement speaker is bad..so I have another waiting at Sprint ..I enjoyed my evo 3d and think it got a bad rap but I did go through like 4 before I had one that lasted me 9 months
Always keys on left, phone on right.
Since I like charging on a dock I wanted a simple pull off case, so I got a case mate one piece case, (just to protect the back and camera lense), and a bodyguard screen protector. Best screen protector I've ever used.
Sent from my SOS X EVO
newfireorange said:
Use a rubber ladies and gentlemen.
Click to expand...
Click to collapse
you don't say !!!
lol
Sent from my GT-I9100 Powered by sense 4.0 pre-alpha by don2012!
Most of my pants have pockets inside of pockets. Since I am a firefighter, i do sometimes have my phone on scene and it tends to go through a beating throughout its life. All my phones have a OtterBox defender (would get lifeline if they got smart and went ouside of just crApple products) with a screen protector that gets replaced about every 3 months.
I took my screen off the case and screen protector the other day and 1 of my co-workers asked if my new phone came in yet. It looks brand spanking new minus a tiny barely noticeable scratch on the screen.
FattySparks said:
I call BS.
1. It is most definitely possible to scratch. I have done so. Working construction, my phone is subjected to metal shavings and concrete dust. The latter will most certainly scratch the screen.
2. A working phone looks infinitely better than a broken phone
Click to expand...
Click to collapse
+1
I work building cranes and constantly dig metal shavings out of my pocket...I can only imagine what my old 3D would look like without the case/screen protector. The phone might be worthless in 2 years but not only do I usually sell it after 1, if I do keep it for 2 it doesnt mean I want it to look like hell..
Sent from my HTC One X using xda premium
.jond said:
I don't understand why people buy covers and screen protectors at all.
1. The glass is IMPOSSIBLE to scratch. It will NOT scratch. The lame plastic cover will, and will look stupid.
2. A scratched thin phone looks infinitely better than a perfect phone that's inside of a huge case.
Your phone is worth nothing in 24 months, enjoy it.
Click to expand...
Click to collapse
I agree with the sentiment. I go naked
However, gorilla glass most certainly can scratch if you're not careful. Been rocking my OG Epic for 18 months naked, and I'm really careful, but somehow I did acquire a few minor scratches on the screen. I can only assume I had sand in my pocket or something.
I have had my Note 2 for one week now, and I have gotten a few very hairline scratches on the screen. I have NEVER placed my phone in a pocket with keys, dirt, debris, nor have I ever dropped it or misused it. The scratches are right where I normally swipe the screen to scroll on web pages, but I have never tried this with dirt on my hands.
I have babied this phone since day one and I feel frustrated that the Gorilla Glass 2 doesn't hold up nearly as well as its predecessor.
Questions:
1) I have a few days left to buy into the Geek Squad Protection Program, is it worth it? I've heard horror stories about them not standing behind their service.
2) Has anyone else had this problem with it scratching easily?
3) What is the best screen protector on the market?
Check the spigen Ultra Nano Clear screen protectors, they are awesome.
I have had my N2 since the day they where released and my screen is perfect even with no screen protector.
As far as the BB protection plan, my Son is checking into that right now (he has the plan on a razr maxx that needs to be replaced) His best friend works at BB so he is checking on what they do/don't cover next time he goes to work.
I have also had a great experience with my SGP ultra crystal protector. It doesn't even collect fingerprints as badly as I thought it would.
Yourrid said:
I have had my Note 2 for one week now, and I have gotten a few very hairline scratches on the screen. I have NEVER placed my phone in a pocket with keys, dirt, debris, nor have I ever dropped it or misused it. The scratches are right where I normally swipe the screen to scroll on web pages, but I have never tried this with dirt on my hands.
I have babied this phone since day one and I feel frustrated that the Gorilla Glass 2 doesn't hold up nearly as well as its predecessor.
Questions:
1) I have a few days left to buy into the Geek Squad Protection Program, is it worth it? I've heard horror stories about them not standing behind their service.
2) Has anyone else had this problem with it scratching easily?
3) What is the best screen protector on the market?
Click to expand...
Click to collapse
My screen is still pretty scratch free, with the exception of a few minor ones.
As far as the Geek Squad Plan, I used to work for Best Buy Mobile. In my time there I never refused a phone. The one thing to be aware of is that scratches don't count as it being a broken/faulty phone. If it was cracked it would then be replaced. Other important factor is that you don't get an immediate replacement. They send it out and you get a new phone shipped back to the store in about 2 days. You can either use an old device or get a "loaner" phone from BB. I don't work for Best Buy anymore but still do have the Protection Plan on all my phones. I've used it a few times even after rooting and returning to stock. Never had a problem.
Hope this helps.
You had something as hard as sand (or harder) rub against your screen.
There is nothing defective with GG, or GG2 (the difference is that 2 is thinner, not tougher). It just so happens that a substance harder than glass scratched it.
GG is not scratch proof, not by a long shot. Your phones didn't scratch like this before because they didn't encounter the same substance that scratched yours.
Gorilla Glass is pure marketing. All of the things they show not scratching GG, doesn't scratch other tempered glasses either.
Had my note 2 almost 2 weeks and have noticed a few very small scratches on the screen too. I picked up the Just Like Glass protectors for mine, get them in the mail today.
Try out the tech armor hd clear screen protectors, they work really well. No orange peel effect or screen distortion at all. Also they are going for under $4.00 on amazon if you have a prime account. In regards to the bb protection plan. I have never used it. I too have worked at bb in the past and all my coworkers agreed it wasn't worth it. Try out squaretrade. I have used them for all my phone warranties and they do an excellent job taking care of you in terms of sending a replacement or reimburrsing you should have to buy a new phone off contract price.
Sent from my Note 2!
I've had my phone since before Christmas, and I do have stuff in my pockets with it during the week at work, though nothing metal, and the screen is still just as nice as before.
Ive had some scuffmarks appear..I just used some automotive scratch remover and it works great..
If theyre scratches you can feel with a fingernail..then youre out of luck.
bendystrawboy said:
Ive had some scuffmarks appear..I just used some automotive scratch remover and it works great..
If theyre scratches you can feel with a fingernail..then youre out of luck.
Click to expand...
Click to collapse
Haha what scratch remover
Sent from my SCHW-I605 using xda app-developers app
Well I think I'm going to try the Best Buy thing. Maybe my phone will unknowingly jump out of my pocket and shatter its screen next week.
The scratches are very small and hard to identify, but whenever I pull up a completely white screen, the scratches cause the light to reflect different colors. So a fully blank screen (white) has 1-2mm long and very thin blue/green/red-ish lines across it. Extremely annoying considering I will be having this phone for the next 2 years.
Any advise on the Best Buy warranty or the best way to go about filing for a new phone?
Also, screen protectors will be in hand whenever I get my replacement Note since it seems they aren't as durable as once thought.
Yourrid said:
Well I think I'm going to try the Best Buy thing. Maybe my phone will unknowingly jump out of my pocket and shatter its screen next week.
The scratches are very small and hard to identify, but whenever I pull up a completely white screen, the scratches cause the light to reflect different colors. So a fully blank screen (white) has 1-2mm long and very thin blue/green/red-ish lines across it. Extremely annoying considering I will be having this phone for the next 2 years.
Any advise on the Best Buy warranty or the best way to go about filing for a new phone?
Also, screen protectors will be in hand whenever I get my replacement Note since it seems they aren't as durable as once thought.
Click to expand...
Click to collapse
It's actually very simple... If you don't want to get ANY scratches on your screen then buy a screen protector. :good:
Ok, I guess I may have a problem with my screen (again). After removing one of those gadgetshieldz protectors (wet apply) the screen looks weird, especially when displaying white. It looks like there's some dirt on it making it look pixelated and greyish, while just a couple of weeks ago the whites were super crisp. It really seems like it's the glass to be blamed, because you can actually see the text sliding below this sort of "dirt" when you scroll. However when the screen is turned off it looks perfectly clean. I think the problem can be caused by the coating wearing off, possibly damaged by the screen protector...I also got a "stickier" area around the earpiece that has the coating obviously wearing off, because it collects dirt and smudges much more than the rest of the screen, but that would be a whole different story, I've heard of many others with the same issues, but frankly it doesn't even bother me. I'll try to get the phone replaced or at least repaired next week, this is ridiculous, I have a phone with an HD screen looking more fuzzy and pixelated than my GF's 710. You may say that I shouldn't have applied the screen protector and whatnot, but frankly I've been using these protectors on my old 800 for a year and the screen is mint. I'm afraid there's something very wrong with the coating of the 920, I suggest you to be very careful with screen protectors, maybe paradoxically going naked is less dangerous...
Anyone having similar issues?
I'm trying to collect some feedback from the users here, just to make sure that my screen isn't faulty. I'd like to use a screen protector on this guy because I'd like to keep it for quite some time, but obviously if it's a no go I'll just try to be careful...
The problem is the Gorilla Glass that the 920 has. It is not really Glass but more of a material similar to what they make safety glasses from. It can be etched by certain chemicals as well as mineral deposits in the water you used to apply it. You are supposed to used distilled water to apply those types of protectors. The best yet is to get a protector such as the Otterbox Defender that has the screen protector built in but is never actually secured to the screen in any way. it just makes contact as you press it. So are hard water stains and they might be able to be removed with lemon juice and cotton swaps.
Solarenemy68 said:
The problem is the Gorilla Glass that the 920 has. It is not really Glass but more of a material similar to what they make safety glasses from. It can be etched by certain chemicals as well as mineral deposits in the water you used to apply it. You are supposed to used distilled water to apply those types of protectors. The best yet is to get a protector such as the Otterbox Defender that has the screen protector built in but is never actually secured to the screen in any way. it just makes contact as you press it. So are hard water stains and they might be able to be removed with lemon juice and cotton swaps.
Click to expand...
Click to collapse
Thanks for the tip...I'll try this out as soon as I get home. If the screen doesn't get clean I'll still try to get the phone repaired, I may get lucky. I'll report back here how it goes. One more thing, do you think that a DIY solution like Fusso Smartphone may do the trick if the damage is just on the coating?
Not sure how that will work since this display is not really glass. For me the phone is too expensive of an investment to try that on. I will just stick with my Otterbox Defender that yes the wireless charger works through.
I will be just coating the back of my yellow 920 to protect it from scratches using best skins ever will leave the front after reading this.
Just a quick update: the lemon juice trick didn't work, probably the damage is real, it's not just hardcore dirt or whatever. Also, I got that Fusso Smartphone thing in the mail today so I decided to take my chances and try it, and it doesn't seem to work. Sure the screen feels smoother but nothing other than that. Actually I'm not even sure the damage is in the coating, to be honest, because if it's just that you're not supposed to get noisy and dirty whites when the screen is on, just more smudges on the glass. Hopefully they'll do something about it at the repair center, maybe they'll cosider it a manifacturing defect and won't charge me for the repair, fingers crossed...
I'll report back.
Solarenemy68 said:
The problem is the Gorilla Glass that the 920 has. It is not really Glass but more of a material similar to what they make safety glasses from. It can be etched by certain chemicals as well as mineral deposits in the water you used to apply it. You are supposed to used distilled water to apply those types of protectors. The best yet is to get a protector such as the Otterbox Defender that has the screen protector built in but is never actually secured to the screen in any way. it just makes contact as you press it. So are hard water stains and they might be able to be removed with lemon juice and cotton swaps.
Click to expand...
Click to collapse
Do you know if ZAGG Invisible Shield could damage 920's screen also?
http://goo.gl/6EmyL
Regads,
Well I went ahead and put bestskinsever full body skin on seems fine to me but I ain't gonna peel the front skin off now but it looks ok.
fbirraque said:
Do you know if ZAGG Invisible Shield could damage 920's screen also?
http://goo.gl/6EmyL
Regads,
Click to expand...
Click to collapse
I have a Zagg Ivisible Shield on but I haven't tried to remove it yet. I can say it sucks that Zagg only has the regular shield for the Windows Phone devices because the HD shield on my LG Optimus G is absolutely gorgeous but the one on my 920 has pits in it and is very sticky. I was going to try and get it replaced under warranty, if I do that I will see if the issue he talks about above happens.
---------- Post added at 08:48 PM ---------- Previous post was at 08:22 PM ----------
vnvman said:
Ok, I guess I may have a problem with my screen (again). After removing one of those gadgetshieldz protectors (wet apply) the screen looks weird, especially when displaying white. It looks like there's some dirt on it making it look pixelated and greyish, while just a couple of weeks ago the whites were super crisp. It really seems like it's the glass to be blamed, because you can actually see the text sliding below this sort of "dirt" when you scroll. However when the screen is turned off it looks perfectly clean. I think the problem can be caused by the coating wearing off, possibly damaged by the screen protector...I also got a "stickier" area around the earpiece that has the coating obviously wearing off, because it collects dirt and smudges much more than the rest of the screen, but that would be a whole different story, I've heard of many others with the same issues, but frankly it doesn't even bother me. I'll try to get the phone replaced or at least repaired next week, this is ridiculous, I have a phone with an HD screen looking more fuzzy and pixelated than my GF's 710. You may say that I shouldn't have applied the screen protector and whatnot, but frankly I've been using these protectors on my old 800 for a year and the screen is mint. I'm afraid there's something very wrong with the coating of the 920, I suggest you to be very careful with screen protectors, maybe paradoxically going naked is less dangerous...
Anyone having similar issues?
I'm trying to collect some feedback from the users here, just to make sure that my screen isn't faulty. I'd like to use a screen protector on this guy because I'd like to keep it for quite some time, but obviously if it's a no go I'll just try to be careful...
Click to expand...
Click to collapse
Your right, I just took off my Zagg Invisible Shield after ordering a replacement and i see the same thing all in my White. Dammit, going to have to ask for a replacement.
For what it's worth, I originally had no screen protector on my 920. One day I accidentally dropped and stepped on the phone (was playing table tennis and it fell out of my pocket). The screen got a very nasty scratch right across the front. Luckily for me my earpiece died and I needed to get the phone replaced under warranty.
Got a replacement phone and chucked a screen protector on it as soon as I opened it. Absolutely no issues with it, even when replacing the protector. Admittedly I'm not using a wet-apply protector, which is definitely more obvious, but apparently it doesn't damage the coating.
skrundarlow said:
For what it's worth, I originally had no screen protector on my 920. One day I accidentally dropped and stepped on the phone (was playing table tennis and it fell out of my pocket). The screen got a very nasty scratch right across the front. Luckily for me my earpiece died and I needed to get the phone replaced under warranty.
Got a replacement phone and chucked a screen protector on it as soon as I opened it. Absolutely no issues with it, even when replacing the protector. Admittedly I'm not using a wet-apply protector, which is definitely more obvious, but apparently it doesn't damage the coating.
Click to expand...
Click to collapse
Hey, I want to find a 'dry' screen protector. What protector are are you using?
Nimdock said:
Hey, I want to find a 'dry' screen protector. What protector are are you using?
Click to expand...
Click to collapse
There are hundreds of them. Just look for Lumia 920 screen protector on ebay. Or better yet get yourself an Otterbox Defender that has the screen protector built in.
Solarenemy68 said:
There are hundreds of them. Just look for Lumia 920 screen protector on ebay. Or better yet get yourself an Otterbox Defender that has the screen protector built in.
Click to expand...
Click to collapse
Well, the whole point of the question was to get someone's opinion on a protector they have tried (good/bad) instead of blindly trying a random one.
I would never put my phone in one of those cases.
Nimdock said:
Well, the whole point of the question was to get someone's opinion on a protector they have tried (good/bad) instead of blindly trying a random one.
I would never put my phone in one of those cases.
Click to expand...
Click to collapse
Too bad then. Your phone won't survive a 1 story drop like mine will then. Ypu also can't step on yours and not have it damaged. Also what exactly is wrong with "one of those cases"? It fully protects your 600 USD investment from most dangers that a phone can encounter in it's life. Personally if it is about showing the phone of, I could care less. i don't need a status symbol. If I did I would have bought an iPhone <cringe>..
I have used the Otterbox for every phone I have owned till the day came to sell each one. At which time they all looked like they just came out of the box and could have easily been sold as brand new.
You wanted an opinion on a tried protector, well here you go.
Solarenemy68 said:
Too bad then. Your phone won't survive a 1 story drop like mine will then. Ypu also can't step on yours and not have it damaged. Also what exactly is wrong with "one of those cases"? It fully protects your 600 USD investment from most dangers that a phone can encounter in it's life. Personally if it is about showing the phone of, I could care less. i don't need a status symbol. If I did I would have bought an iPhone <cringe>..
I have used the Otterbox for every phone I have owned till the day came to sell each one. At which time they all looked like they just came out of the box and could have easily been sold as brand new.
You wanted an opinion on a tried protector, well here you go.
Click to expand...
Click to collapse
What's wrong with them is that I don't like them, hehe... You do understand different people have different tastes. I am glad your phone will survive all kinds of catastrophic events though.
skrundarlow said:
For what it's worth, I originally had no screen protector on my 920. One day I accidentally dropped and stepped on the phone (was playing table tennis and it fell out of my pocket). The screen got a very nasty scratch right across the front. Luckily for me my earpiece died and I needed to get the phone replaced under warranty.
Got a replacement phone and chucked a screen protector on it as soon as I opened it. Absolutely no issues with it, even when replacing the protector. Admittedly I'm not using a wet-apply protector, which is definitely more obvious, but apparently it doesn't damage the coating.
Click to expand...
Click to collapse
I would advise not using any screen protector on a Gorilla 2 glass, which is very resistant though not indestructible. Screen protectors use sticky chemicals that tend to alter colors if only slightly.
gilesrm said:
I would advise not using any screen protector on a Gorilla 2 glass, which is very resistant though not indestructible. Screen protectors use sticky chemicals that tend to alter colors if only slightly.
Click to expand...
Click to collapse
I myself have been using a variety of matte screen protectors. Not to protect the screen, but for it to be more readable. I prefer matte over glossy. So far no issues.
Well, as Yogi Berra used to say, "If It Ain't Broke, Don't Fix It." One question though: does this screen protector affect screen readibility in full light, which, considering, is quite good for the 920 -provided the brightness setting is on "auto", sunlight readibility on "auto" too. The possibilty to adjust the color profile (temperature and saturation) is also a good feature on the 920.
Zagg going brown
Has anyone also noticed zagg discolour on area of high use(my right side used for scrolling). This is my second protector and same thing happened. It has not damaged the actual phone, I have been using for almost full year now. I have backup one ready to install, as I don't want to be without during warranty replacement waiting time.
gilesrm said:
Well, as Yogi Berra used to say, "If It Ain't Broke, Don't Fix It." One question though: does this screen protector affect screen readibility in full light, which, considering, is quite good for the 920 -provided the brightness setting is on "auto", sunlight readibility on "auto" too. The possibilty to adjust the color profile (temperature and saturation) is also a good feature on the 920.
Click to expand...
Click to collapse
In my experience it doesn't impair readability, but if your installation has orange peel effect the reflections will be a bit annoying.
Vangink said:
Has anyone also noticed zagg discolour on area of high use(my right side used for scrolling). This is my second protector and same thing happened. It has not damaged the actual phone, I have been using for almost full year now. I have backup one ready to install, as I don't want to be without during warranty replacement waiting time.
Click to expand...
Click to collapse
Yep zaggs sawk. They become yellowish very quickly compared to other brands and normally have the most orange peel effect. They sure are the toughest but they also look the worse.
Since owners have had the phone a for a bit longer now, I would like some feedback on those screen protector choices you have made.
Basically what I want is the common things:
*As invisible as possible.
*Smooth feeling to the touch is preferred.
*easy to apply is a plus
*I prefer to not remove the sony one already there.
So I was looking at M.glass, other ebay glass ones and then my usual choices like Zagg HD the case friendly version for the plasticky ones.
So what is working out for you guys?
I bought one off of ebay http://www.ebay.com/itm/261323055474?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649. It feels nice when you put it on. I got something stuck under it though so if you are installing one make sure your phone is perfectly clean. I like the feel of it better than the normal screen. It was hard to install well for me but probably not as hard as I made it out to be. I had it perfect but removed it to get the thing from under it out and that is where things went wrong.
Thats my problem too when installing myself..always some dust gets in somehow. I am thinking on trying to install inside the bath tub or something after running the how water for like 10 minutes to see if that helps...seriously lol
shaolin95 said:
Thats my problem too when installing myself..always some dust gets in somehow. I am thinking on trying to install inside the bath tub or something after running the how water for like 10 minutes to see if that helps...seriously lol
Click to expand...
Click to collapse
i have the Armorz Stealth Extreme R on mine. a bit on the pricey side but i love it. I also have one of the ebay ones for the back glass. both were put on over the stock sony screen protectors. on the back piece, i actually soaked the back of the screen with a spray bottle before applying it. It was a pain in the ass pressing out all the bubbles, but it looks flawless after a bit of elbow grease.
I have Glass-M front+back for mine and I absolutely love it. (Removed factory ASF as well). My notes
* It is really smooth. Like freshly made toffee it is so smooth it feels faintly greasy (but it is not). On an almost completely flat table the phone will slowly slide across the surface by itself due to a slope you can't see (be careful)
* I believe touch sensitivity is improved. Finicky DPI sliders in Paranoid Android setups give me no trouble now - before jumping 239,243,241 when I really want 240 dpi exactly. Pencil also works perfectly as a stylus.
* I believe screen brightness and clarity are improved. Subjective and probably due to removal of the ASF (and its invisible tiny scratches)
* Extra glass makes the phone a bit thicker but also much stiffer and I liked this. I also have a Z1 and I miss how solid that phone felt in my hand. Ultra always felt a bit too flimsy (bendy). I also had to widen the slot on my DK30 (sandpaper glued to a flat stick aka big emory board)
* Getting alignment correct is tricky - glass-M slightly smaller than the phone screen edges. Mine went on crooked but I can live with that.
* No dust or bubbles in mine. Used the shower trick of old school film photographers. Long hot steamy shower will effectively clean the room of even tiny dust particles.
* Removing the ASF is a truly harrowing experience (see the other thread). Halfway through you *will* have an "Oh God what have I done" moment. Still totally worth it.
Hope my ramble helps someone. In summary really happy with the Glass-M. :good:
shaolin95 said:
Thats my problem too when installing myself..always some dust gets in somehow. I am thinking on trying to install inside the bath tub or something after running the how water for like 10 minutes to see if that helps...seriously lol
Click to expand...
Click to collapse
Haha yeah I took it off and it made it way worse... ended up being a waste of money which has been happening a lot since my phone had been sent back for repair. I have wasted so much money. But yeah I bought another one and got it a couple of days ago but have not opened it. I will install it right when my phone gets back.
So when you guys go dual glass (front and back I mean) do you just carry it without a case? I mean, when I remove mine from the case it just feels SOOOO good to hold, like the case makes it feel not as ergonomic even though you will think is just one flat object
shaolin95 said:
So when you guys go dual glass (front and back I mean) do you just carry it without a case?
Click to expand...
Click to collapse
Glass-M Front+Back and I carry mine "au naturel". Four weeks of sliding in and out of pocket + keys, coins, cig. lighter etc with no marring or scratches. Seriously it feels way better in my hand than the factory finish: smoother, bit thicker (2x 0.25mm glass + adhesives is a lot on a 6.5mm phone), and far more solid. Absolutely love its handling after placing the extra glass.
Downsides are metal sides will eventually pick up scratches and dents and also I don't like the proximity sensor cutout: messes with the Sony design and makes it look like everybody else's iPhone/Samsung/whatever with slots cut into the front of the phone. I don't believe the cutout is necessary for that sensor to work. (could be wrong about that)
n0bleINtP said:
Glass-M Front+Back and I carry mine "au naturel". Four weeks of sliding in and out of pocket + keys, coins, cig. lighter etc with no marring or scratches. Seriously it feels way better in my hand than the factory finish: smoother, thicker (2x 0.25mm glass + adhesives is a lot on a 6.5mm phone), stiffer and more solid. Absolutely love its handling after placing the extra glass.
Downsides are metal sides will eventually pick up scratches and dents and also I don't like the proximity sensor cutout: messes with the Sony design and makes it look like everybody else's iPhone/Samsung/whatever with slots cut into the front of the phone. I don't believe the cutout is necessary for that sensor to work. (could be wrong about that)
Click to expand...
Click to collapse
yup. I carry it without a case now. feels super classy. picked up some weight from the dual glass but I'm not worried about scratching the screen compared to using the phone fresh out of the box.
Sent from my C6833 using xda app-developers app
Ah you guys are going to make me join the nudist colony!
Well I got too many cases already on the way but they will live in the car to be used when required, but for the most part I love the feel of it naked....and we are still talking about phones just before someone locks the thread
Does the glass go all the way to the edges of the phone? Like if I use one of those cases that go just above the screen (if those will even fit which I doubt) will it make the glass come off?
I guess I should just not use a case but gosh I bought a couple of nice ones already LOL
shaolin95 said:
Does the glass go all the way to the edges of the phone? Like if I use one of those cases that go just above the screen (if those will even fit which I doubt) will it make the glass come off?
I guess I should just not use a case but gosh I bought a couple of nice ones already LOL
Click to expand...
Click to collapse
incipio feather worked with front glass. it worked with back glass too but feels super snug.
Sent from my C6833 using xda app-developers app
Thats a very nice looking case...I just wish they would have left the charging port open..kind of strange they did not make a cut for that :/
Well, I guess I use it without a case at home and at work right now anyway since with my case it wont fit on the DK30 but still, if I were to use a single cable, that case wouldnt let me charge.
shaolin95 said:
Thats a very nice looking case...I just wish they would have left the charging port open..kind of strange they did not make a cut for that :/
Well, I guess I use it without a case at home and at work right now anyway since with my case it wont fit on the DK30 but still, if I were to use a single cable, that case wouldnt let me charge.
Click to expand...
Click to collapse
I modified the case to leave opening for magnetic charging port. some use a dremel. I used a razor blade. came out looking how it was supposed to be, but since I got the back glass, I don't use it anymore. lol
Sent from my C6833 using xda app-developers app
yeah maybe I bought cases for decoration now LOL We shall see.
I just thought of one possible issue if I get the Glass-M vs getting a single one for the screen only....I want to get one of those extended batteries case combinations.
So if I get that, I am pretty sure it wont fit with the Glass-M but maybe it will fit if I only get one glass for the front?
I'm getting my glass-m protectors today. I'll post my opinion tomorrow some time
Cool!
I got one of the front glass only protectors from ebay. Still waiting for it to arrive to see if I can deal with it.
I should have gotten the Glass M but I dont feel like modding the DK30 which I will probably have to do anyway
shaolin95 said:
Cool!
I got one of the front glass only protectors from ebay. Still waiting for it to arrive to see if I can deal with it.
I should have gotten the Glass M but I dont feel like modding the DK30 which I will probably have to do anyway
Click to expand...
Click to collapse
Got my Glass-M protector yesterday put it on this morning. It works great. Its' pretty comparable to the spigen tr I had on my S4 maybe a littler thinner. It includes the front and back glass protectors, rear camera cutout was perfect. The front appears to cover the camera. There is a cutout for something to the left of the camera but I'm not really sure why. Maybe I am misunderstanding the layout? Luckily it laid down well enough that its not causing any distortiong.
It actually feels nicer and seems more fingerprint resistant than the stock bare screen with its ASF film. It's an expensive kit but considering both front and rear protectors are glass it seems like its worth the money to me.
Shipping was also really fast considering it came from hong kong....about 5 days.
So I ended up trying this glass one:
Protector
The feeling and quality of the image is so pristine compared to my previous regular plastic like protector!
I did have to sand paper the DK30 a bit to make it fit but all is good. I still can use all my cases if needed and I left the plastic protector for the back part.
So overall, I think I will keep this one because with the dual Glass M ones, I dont think my cases will work nor the Charging case combo I want.
With the size of this phone and the Explosion proof glass...I feel like Captain America now