So I tried searching google and the forums and found nothing.
So on multiple PC's it will charge my DNA but it will not detect it in device manager, like it's not plugged in at all. Almost like it's not seeing any RX/TX Just VCC and Ground. I've tried 3 different Pc's and probably 10 different USB cables. Multiple roms and it will not even see it in bootloader. Not sure if anyone else has experienced this issue, it's been going on for months, I can do pretty much everything without USB access to my phone but if I want to RUU I'm going to be SOL.
Any thoughts?
yutsoku said:
So I tried searching google and the forums and found nothing.
So on multiple PC's it will charge my DNA but it will not detect it in device manager, like it's not plugged in at all. Almost like it's not seeing any RX/TX Just VCC and Ground. I've tried 3 different Pc's and probably 10 different USB cables. Multiple roms and it will not even see it in bootloader. Not sure if anyone else has experienced this issue, it's been going on for months, I can do pretty much everything without USB access to my phone but if I want to RUU I'm going to be SOL.
Any thoughts?
Click to expand...
Click to collapse
What operating system are u using? I started a thread about windows 8 not seeing the dna in bootloader. it happens because htc has not updated the drivers for windows 8
heres the link http://forum.xda-developers.com/showthread.php?t=2521504
Win7 and linux... Think its a phone issue. Well I'm 99% sure
Sent from my HTC6435LVW using Tapatalk
Do you have drivers installed and can you boot into recovery and mount ur device? You may need adb installed. Do you have SDK drivers installed.
Another good way to get ur computer to see ur phone is to download pdanet and it will install the needed drivers to see ur phone.
thayl0 said:
Do you have drivers installed and can you boot into recovery and mount ur device? You may need adb installed. Do you have SDK drivers installed.
Another good way to get ur computer to see ur phone is to download pdanet and it will install the needed drivers to see ur phone.
Click to expand...
Click to collapse
i have done all that. i can adb into bootloader but once in bootloader the computer does not recognize the phone anymore.
thayl0 said:
Do you have drivers installed and can you boot into recovery and mount ur device? You may need adb installed. Do you have SDK drivers installed.
Another good way to get ur computer to see ur phone is to download pdanet and it will install the needed drivers to see ur phone.
Click to expand...
Click to collapse
Not quite understanding, it's not a driver issue... The PC it's self will not see the device. Not even in device manager as an unknown device, the phone it's self will not say, "Hello PC I am here, do you have my drivers?" I plug it in, get nothing as if I am using a charging cable with only VCC and ground, without RX/TX. I'm pretty positive that it's a phone issue, not a PC/Driver issue. Even if it was a driver issue I'd be getting the MTP device showing up.
yutsoku said:
Not quite understanding, it's not a driver issue... The PC it's self will not see the device. Not even in device manager as an unknown device, the phone it's self will not say, "Hello PC I am here, do you have my drivers?" I plug it in, get nothing as if I am using a charging cable with only VCC and ground, without RX/TX. I'm pretty positive that it's a phone issue, not a PC/Driver issue. Even if it was a driver issue I'd be getting the MTP device showing up.
Click to expand...
Click to collapse
Actually it could be a driver issue. There has to be a driver installed for something to notice something.
Go to device manager and look at the very top when you connect your phone does it show this?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Or the driver could be corrupted and you tried to uninstall and reinstall
thayl0 said:
Actually it could be a driver issue. There has to be a driver installed for something to notice something.
Go to device manager and look at the very top when you connect your phone does it show this?
View attachment 2408658
Or the driver could be corrupted and you tried to uninstall and reinstall
Click to expand...
Click to collapse
Driver isn't installed on my work PC still nothing. Tried driver on work PC...still nothing :/
Sent from my HTC6435LVW using Tapatalk
yutsoku said:
Driver isn't installed on my work PC still nothing. Tried driver on work PC...still nothing :/
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
Heres what I just had to do because my phone wasn't being seen by my pc.
http://www.youtube.com/watch?v=oaNM-lt_aHw
Do that and after boot into recovery and mout the system is should reinstall the correct driver.
Confirmed it's not drivers my phone can't see USB otg either. Probably my phone is defective
Sent from my HTC6435LVW using Tapatalk
yutsoku said:
Confirmed it's not drivers my phone can't see USB otg either. Probably my phone is defective
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
I find that to be very rare but okay best the luck to you.
Related
So I have the OTA ICS update now. I want root again (didn't have it previously on this phone), so I decided I would try one of the "1-click" scripts. My problem now lies in my PC (win 7 64bit) and drivers I think. Downloaded the motorola utility to get all my correct drivers. When I plug up my phone, my pc downloads all the drivers, but it never downloads the Mot ADB interface one. I'm stumped. I've tried it on all 3 machines. I can transfer files and the phone mounts ok OTHER THAN the adb interface.
When I run adb shell it says "error: device not found"
Here's what I have done.
1. Uninstalled all my drivers
2. Re-installed all the drivers
3. Tried every USB port on the computer
4. Made sure USB Debugging was checked
5. Made sure my phone was in Media mode
6. Wiped cache and data
7. Tried it on other machines
8. Re-installed windows on 1 machine.
When I put the phone in AP Fastboot, then and ONLY then will the PC see the phone as an adb interface.
Any thoughts?
I think you need to switch it to a pc mode other people have said.
Sent from my GT-I9300 using xda premium
You use USB 2.0 ports?
Zanith said:
I think you need to switch it to a pc mode other people have said.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
on the new ICS update there isn't a PC mode.
HSD-Pilot said:
You use USB 2.0 ports?
Click to expand...
Click to collapse
yes.
Here's what my device manager looks like. As you can see, it has NO option of ADB anywhere! Thinking it might be this phone.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
jdenman03 said:
Here's what my device manager looks like. As you can see, it has NO option of ADB anywhere! Thinking it might be this phone.
Click to expand...
Click to collapse
This is what you should see:
pedrotorresfilho said:
This is what you should see:
Click to expand...
Click to collapse
You are correct. But its not prompting me even to install the adb interface. Thus the reason why I feel as though it is the phone and not the PC's. I run adb on my other phones just well.
Try typing
start adbd
In terminal emulator in your phone?
Sent from my GT-I9300 using xda premium
I'm going to assume you tried this link to get the drivers:
http://forum.xda-developers.com/showthread.php?t=1539192
If not, uninstall all the drivers you have currently and reboot and then go to the link above and get the Moto drivers and RSD Lite.
Another link is here which really gets in-depth on getting ADB to function:
http://www.droidrzr.com/index.php/t...find-out-how-to-manipulate-your-system-files/
Zanith said:
Try typing
start adbd
In terminal emulator in your phone?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
this doesn't do anything.
iBolski said:
I'm going to assume you tried this link to get the drivers:
http://forum.xda-developers.com/showthread.php?t=1539192
If not, uninstall all the drivers you have currently and reboot and then go to the link above and get the Moto drivers and RSD Lite.
Another link is here which really gets in-depth on getting ADB to function:
http://www.droidrzr.com/index.php/t...find-out-how-to-manipulate-your-system-files/
Click to expand...
Click to collapse
tried this and still failed. I've done it now on 5 machines. All have the same issue. None of them ever prompt me to install drivers for adb interface. terminal emulater doesn't do anything on my phone either. Bout to take my phone to verizon.
OK I am running emulator on my phone, and when I enter command "adb shell" adb starts and still says "error: device not found"
gonna throw this phone to the wall. Thanks for all the suggestions and help thus far. If I can't get it fixed by tonight, i'll take it to verizon tomorrow and have them send me a replacement.
EDIT: Plugged in my wife's razr with usb debugging and everything worked correctly. DEFINITELY the phone! Can't believe I have wasted this past 2 days on this!
I am having the SAME EXACT problem running the same version of Windows. I'm guessing you haven't found a work around as of yet, eh? I still have been unable to get Windows to recognize the ADB interface. Whenever I connect my Bionic, it finds/installs it just fine, but not so much with the Razr Maxx.
Have you attempted a factory reset at all? The issue began with me because I rooted the device, used OTA rootkeeper, installed the OTA, but then Rootkeeper was unable to restore root, so I also tried to use the 1-click scripts.
jdenman03 said:
OK I am running emulator on my phone, and when I enter command "adb shell" adb starts and still says "error: device not found"
gonna throw this phone to the wall. Thanks for all the suggestions and help thus far. If I can't get it fixed by tonight, i'll take it to verizon tomorrow and have them send me a replacement.
EDIT: Plugged in my wife's razr with usb debugging and everything worked correctly. DEFINITELY the phone! Can't believe I have wasted this past 2 days on this!
Click to expand...
Click to collapse
I had the same issue.. You need to download Matts utility 1.7 and then extract the zip into an (empty) folder. Then click the first file in your folder and click on the 64 bit. Let it install then run the utility.. Make sure your device is in USB debugging mode and that you have your storage device set to mtb.. Then click the root android 4.0.4 option and let the program to the rest! I hope this helps it sure helped me.
Sent from my DROID RAZR using xda app-developers app
I had a very similar issue that was stopping me from re-rooting after I pulled the official OTA. At the end of it, my problem seemed to also center on not having the Mot Composite ADB Interface driver install when I connected the device by USB. I was running Moto Drivers ver. 5.7.0 (current) and successfully connected on other RAZRs, just not my current one. Same 'device not found' errors.
Connecting my device as a camera (PTP) fixed the problem (settings -> storage -> press the menu key and choose Camera (PTP). After doing that, windows installed the additional devices: USB Composite Device, DROID RAZR, and Mot Composite ADB Interface and I was back on track. Regardless of what I tried otherwise (including a wipe data) the ADB interface just wouldn't install until I connected as a camera.
My post is here:
http://forum.xda-developers.com/showthread.php?t=1743367&highlight=root+ota&page=2
EDIT: Just re-read the OP. Not just close. Sounds like you're having the SAME problem. Hope this helps.
At first I could not get this script to work. Apparently I had no ADB interface installed. What did the trick for me, was switching off the USB debugging, plugging in my Droid 4 a few times in camera, MTP and mass storage mode. That made my computer install all the necessary drivers.
Having done this, it all worked perfectly. Thank you very much! I am completely new to Android and XDA, and this almost foolproof script is excellent. :good:
So simple..
Had same problems with my new phone as everyone else, PC not recognizing ADB .... tried downloading a couple of different things from other advice as I don't know much about computers this just got confusing. All I had to do was turn off the USB debugging, plug in under the different USB computer connections and ta da!
No Storage Drives Show
Hi everyone.
First time I post on the forum, although I've been using it for quite some time.
This time I'm experiencing an annoying situation with which I spent many hours of my last two days.
Turns out my Windows (7 64-bit) won't display the mass storage drives from my Droid Razr (XT910 Model, Brazilian Carrier OTA).
The funny thing is that all Motorola Drivers are shown on Device Manager and when in AP Fastboot Mode, RSD will recognize the phone as connected and flash normally.
I am really out of ideas here. Did religiously everything written on this forum and many others:
Tried different cables and pcs
ReInstalled ICS OTA
Wiped cache/data
Factory Reset from Android
Tried to connect as Camera, Media and Mass Storage
Tried with USB Debugging both on and off
One thing that may have caused the problem, from what I recall, is I am running without the cid file, as I deleted it to install JellyBean through the steps suggested by "TheRazRGuy" here on xda.
Thing is, as I don't have the cid, I must boot through BPTools on bootmanager everytime the system is turned on. After I downgraded the JellyBean to ICS OTA again, I went on to root the device but forgot about the boot requirement I described.
After the easyroot first reboot, the screen went black as always when normal reboot without cid. Even though easyroot still rebooted 2 more times and displayed the "your phone is rooted" message, I thing something may have gone wrong on this process.
It is worth saying that with JB the mass storage was being shown and before the easyroot process too..
I am really out of clues here, hope someone can help!
Found a solution on another thread:
http://forum.xda-developers.com/showthread.php?p=36543010#post36543010
Just had to modify an option on BootMenu Manager
I had a stock Note, and never rooted it.
Then I installed the ICS OTA update.
It caused my USB port to now allow me to connect it to my PC to transfer files, or anything.
As far as I know, now I can't root my phone, I can't install a custom recovery, and therefore can't flash any new ROMs
Did anyone else have this issue? Is there a way I can flash back to a Gingerbread RRU via my SD card and the stock recovery?
(I only ask this because on my Droid Incredible I could pop my SD card into my PC, put the RRU onto it, boot into HBoot, and flash the stock image that way.)
Or if there is a different solution, I would appreciate it. Thank you!
Did you check USB Debugging?
System Settings-->Developer Options
Check for Android or USB debugging, check them both, then see if you are still "broke".
Or goto storage hit the menu button then USB computer connection and change to mass storage...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SAMSUNG-SGH-I717 using xda premium
Good call on storage, forgot about that option.
fprice02 said:
Good call on storage, forgot about that option.
Click to expand...
Click to collapse
Thanks for the suggestions, but it looks like you guys are running some type of AOSP ROM, and I'm just running stock, so I don't have those options to enable the Data transfers, or the MTP option like you have on your screen under Storage.
I appreciate the suggestions so far, is there anything a little bit more advanced I could try?
If this helps at all, here is some of my info:
Baseband Version
I717UCLF6
Kernel Version 3.0.8
Build Number
IMM76D.UCLF6
Model Number
SGH-I717
Here's a screenshot of what shows when I plug in my USB.
I know this sounds crazy but have you updated drivers? Restarted the phone and computer?
Sent from my SAMSUNG-SGH-I717 using xda premium
johnrippa said:
I know this sounds crazy but have you updated drivers? Restarted the phone and computer?
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
The problem I'm running into is that the PC (multiple PC's), don't even recognize that a device is connected at all. But the device WILL charge.
I've tried multiple USB cables too.
I know it's easy to assume then that my USB port is borked, but it was completely fine before the ICS OTA.
I was hoping there was a way to flash a stock 2.3 RRU without need of a USB cable.
Ruggerxpunk said:
The problem I'm running into is that the PC (multiple PC's), don't even recognize that a device is connected at all.
I've tried multiple USB cables too.
I know it's easy to assume then that my USB port is borked, but it was completely fine before the ICS OTA.
I was hoping there was a way to flash a stock 2.3 RRU without need of a USB cable.
Click to expand...
Click to collapse
Download the ROM straight to the phone?
It honestly appears to be a driver issue..
I would try and update the drivers with kies..
Don't make me get the hose!
drnecropolis said:
Download the ROM straight to the phone?
It honestly appears to be a driver issue..
I would try and update the drivers with kies..
Don't make me get the hose!
Click to expand...
Click to collapse
I'm a bit of a noob with this phone, so could I ask, what is kies?
And is there a general guide as to how I could update the drivers?
I feel like this is the closest I've been yet.
Thank you!!
If I help ya, pop the thanks button..
Kies of the Samsung software that comes with the phones..
It should update and install all the drivers on its own.. just follow the on screen prompts..
Lemme dig up a link to the install file..
Try this..
http://org.downloadcenter.samsung.c...0/20121011193026145/Kies_2.5.0.12094_28_8.exe
Don't make me get the hose!
I've heard of this kind of thing happening when kies isn't installed.
Sent from my SAMSUNG-SGH-I717 using xda premium
What would you suggest if Kies is installed, and I plug in my USB and still nothing happens, but it will charge though? :/
Ruggerxpunk said:
What would you suggest if Kies is installed, and I plug in my USB and still nothing happens, but it will charge though? :/
Click to expand...
Click to collapse
I had that same problem... but it was a usb issue... over time I have noticed with all samsung phones from the orginal galaxy S to the I9100 and now the note I have had USB problems where it will charge but wont transfer files or go into debug mode. I have to spend money to get my usb port changed now everything is working so hopefully thats not your problem.
Could I ask where about you were able to get it repaired?
Don't know what's happening, but my windows 8.1 laptop refuses to recognize my xperia mini pro when in fastboot. Literally had no problem when flashing kernels in my old windows 7 laptop. Tried literally everything I can think of.
1. disable driver signature verification in win 8.1
2. install all drivers from flashtool (interestingly I do not see sk17i in the device list maybe that's the problem)
3.install drivers from pc companion (connects normally in media transfer, but not in fastboot)
4.installed andriod sdk
5.modified win_usb file with sony's version (my laptop doesn't prompt me to install drivers when I plug my mini pro in fastboot)
6. turned off mtp mode and turned on debugging.
Additional info: my mini pro is running pac man 4.3
What else am I'm missing? This is basically my last resort after hours of searching. I will be extremely grateful for any assistance.
cs098 said:
Don't know what's happening, but my windows 8.1 laptop refuses to recognize my xperia mini pro when in fastboot. Literally had no problem when flashing kernels in my old windows 7 laptop. Tried literally everything I can think of.
1. disable driver signature verification in win 8.1
2. install all drivers from flashtool (interestingly I do not see sk17i in the device list maybe that's the problem)
3.install drivers from pc companion (connects normally in media transfer, but not in fastboot)
4.installed andriod sdk
5.modified win_usb file with sony's version (my laptop doesn't prompt me to install drivers when I plug my mini pro in fastboot)
6. turned off mtp mode and turned on debugging.
Additional info: my mini pro is running pac man 4.3
What else am I'm missing? This is basically my last resort after hours of searching. I will be extremely grateful for any assistance.
Click to expand...
Click to collapse
even i faced the same problem... the problem is not due to device drivers, its due to WINDOWS 8.1
microsoft have changed the working of USB controller.....microsoft may release patch for it....i reverted back to win7
i came across many fourms discussing abt the same problem.
try this .. it may help..
http://forum.xda-developers.com/showpost.php?p=44288852&postcount=24
but it dint helped me though
kaarthi said:
even i faced the same problem... the problem is not due to device drivers, its due to WINDOWS 8.1
microsoft have changed the working of USB controller.....microsoft may release patch for it....i reverted back to win7
i came across many fourms discussing abt the same problem.
try this .. it may help..
http://forum.xda-developers.com/showpost.php?p=44288852&postcount=24
but it dint helped me though
Click to expand...
Click to collapse
The weird thing is my new phone (xperia m) works fine with 8.1, flashing kernels, roms and what not,
Utterly confused lol.
cs098 said:
The weird thing is my new phone (xperia m) works fine with 8.1, flashing kernels, roms and what not,
Utterly confused lol.
Click to expand...
Click to collapse
such a weird thing ......
but my st15i wont work with win 8.1 ..!!!
kaarthi said:
such a weird thing ......
but my st15i wont work with win 8.1 ..!!!
Click to expand...
Click to collapse
the 2011 xperia's must be incompatible or something :/
cs098 said:
the 2011 xperia's must be incompatible or something :/
Click to expand...
Click to collapse
I think that the problem in not only with 2011 xperias but also with 2012 xperias.... this is what i found while searching for solution... seems like there is no solution yet....
http://forum.xda-developers.com/showthread.php?t=2491455
http://forum.xda-developers.com/showthread.php?t=2410010
http://forum.xda-developers.com/showthread.php?t=2508066
only solution is to change the OS
kaarthi said:
I think that the problem in not only with 2011 xperias but also with 2012 xperias.... this is what i found while searching for solution... seems like there is no solution yet....
http://forum.xda-developers.com/showthread.php?t=2491455
http://forum.xda-developers.com/showthread.php?t=2410010
http://forum.xda-developers.com/showthread.php?t=2508066
only solution is to change the OS
Click to expand...
Click to collapse
luckily I now have a 2013 xperia
Well, I rooted, flashed, fastbooted (and everything else) my sk17i on my Windows 8.
I don't believe that they changed something as deep as the USB drivers/protocols whatever to 8.1
I takes many times dough, to make it.
1st. you should have the driver signing disabled on Windows
2nd. you connect the device and it asks for the drivers
3rd. you install the drivers while the fastboot ends
4th. you try again and it luckily will work.
As a tip keep "Device Manager" on Windows opened and enable "View\Show Hidden Devices" so that you can see the grayed uninstalled driver.
n.inacio said:
Well, I rooted, flashed, fastbooted (and everything else) my sk17i on my Windows 8.
I don't believe that they changed something as deep as the USB drivers/protocols whatever to 8.1
I takes many times dough, to make it.
1st. you should have the driver signing disabled on Windows
2nd. you connect the device and it asks for the drivers
3rd. you install the drivers while the fastboot ends
4th. you try again and it luckily will work.
As a tip keep "Device Manager" on Windows opened and enable "View\Show Hidden Devices" so that you can see the grayed uninstalled driver.
Click to expand...
Click to collapse
Well I did all of that if you read the first post.
So you're saying sometime it doesn't take and you have it do it repeatedly?
Okay Will try
cs098 said:
Well I did all of that if you read the first post.
So you're saying sometime it doesn't take and you have it do it repeatedly?
Okay Will try
Click to expand...
Click to collapse
What I'm saying is that the hard part is to get the drivers working.
To install them you only have this "ghost" driver request on the device manager that you can only see if you enable the "show hidden devices".
It took me many tries and errors to get it right.
Another thing I just remenber: if you installed a bad driver it will also not work, so wen you want to install a new one you have do unistall the previous wtih the option of "deleting the files from your computer". This from device manager, of course.
If I could do it then it's possible, right?
windows 8 + usb 3.0 = problem (maybe)
Maybe the problem is windows 8 with usb 3.0 driver
http://forum.xda-developers.com/showthread.php?t=2256359
My device is not detected by the flashtool...debugging and unknown resources are checked, its turned on and still, not working..all the drivers have been installed...pls help..
Sent from my SK17i using xda premium
Kit Kat now up, want a piece of the action.
Nothing works
Bump.
this one works for me.
Code:
http://www.droid-now.com/2013/10/fix-working-fastboot-drivers-windows-8-1-x64/
I use the latest one with the mentioned two "modded" inf files in the previous link.
Code:
http://www.intel.com/p/en_US/support/highlights/sftwr-prod/usb3ehcd
just remember to plug the usb cable into USB 3.0 port
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Click to expand...
Click to collapse
ceroberoz said:
this one works for me.
Code:
http://www.droid-now.com/2013/10/fix-working-fastboot-drivers-windows-8-1-x64/
I use the latest one with the mentioned two "modded" inf files in the previous link.
Code:
http://www.intel.com/p/en_US/support/highlights/sftwr-prod/usb3ehcd
just remember to plug the usb cable into USB 3.0 port
Click to expand...
Click to collapse
thanks will try
Hello, I'm having a few different issues when I go to install the latest 4.4.3 (or any for that matter) RUU. I've connected my phone to my laptop and downloaded HTC sync and have automatically updated the drivers. However when I go to actually install the ruu, the usb disconnects and I'm forced to hard reset the phone to get it unstuck. I've tried this with two different USB cords and two separate computers. Any advice? Stuck without service and I'd really like to see UPSM and boomsound improvements. This is completely stock. Thank you
What OS. USB 3.0 ports or 2.0…?
Win 8.1 with USB 3.0 ports can be finicky to get it to work just right.
- Sent from a payphone ...
tommy_riley said:
What OS. USB 3.0 ports or 2.0…?
Win 8.1 with USB 3.0 ports can be finicky to get it to work just right.
- Sent from a payphone ...
Click to expand...
Click to collapse
Both are running Windows 7. I'm not sure on the USB ports, I believe they're 2.0
What hboot numbers is the phone currently on?
It is the AT&T branded version M8, correct? I only ask, because folks sometimes come on here trying to flash an AT&T RUU on another version device.
Any error messages when the RUU fails?
redpoint73 said:
What hboot numbers is the phone currently on?
It is the AT&T branded version M8, correct? I only ask, because folks sometimes come on here trying to flash an AT&T RUU on another version device.
Any error messages when the RUU fails?
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Click to collapse
The # is 3.16.0.000. The errors I receive are 170 & 171, something about the usb disconnectingand to check it and try again.
Sounds like a driver issue. Uninstall HTC related drivers and install the drivers from adb or the google drivers.
- Sent from a payphone ...
tommy_riley said:
Sounds like a driver issue. Uninstall HTC related drivers and install the drivers from adb or the google drivers.
- Sent from a payphone ...
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Just tried this as suggested abd still getting the same error. I get far enough that I can accept the version update on the ruu, the phone displays "HTC" against a black screen, and the usb disconnects. I uninstalled all the drivers and after I plugged in the cord, the sync manager said it was updating the drivers. Should o uninstall sync manager and try again?
Yeah get rid of sync manager. After its gone try the alternative drivers and make sure the phone comes up correctly in device manager then try RUU again. It might be a matter of trying a few different driver vs RUU combinations.
If the system only has USB 3.0 ports and its an Intel chip set then you might also try and go install the latest Intel USB port drivers directly from their website. If the USB port drivers are outdated or if Microsoft has their drivers in for USB instead of Intel's (on 3.0 ports only most of the time) what will happen is everything will look fine with connection to phone via USB from computer but once you are in recovery or fastboot mode the connection will be lost.
I can give more specifics if you want to go down this route much later in the evening with screen shots and driver locations if needed, I'm just on my phone ATM on my way to work. So it would be much later tonight. Let me know...
- Sent from a payphone ...
tommy_riley said:
Yeah get rid of sync manager. After its gone try the alternative drivers and make sure the phone comes up correctly in device manager then try RUU again. It might be a matter of trying a few different driver vs RUU combinations.
If the system only has USB 3.0 ports and its an Intel chip set then you might also try and go install the latest Intel USB port drivers directly from their website. If the USB port drivers are outdated or if Microsoft has their drivers in for USB instead of Intel's (on 3.0 ports only most of the time) what will happen is everything will look fine with connection to phone via USB from computer but once you are in recovery or fastboot mode the connection will be lost.
I can give more specifics if you want to go down this route much later in the evening with screen shots and driver locations if needed, I'm just on my phone ATM on my way to work. So it would be much later tonight. Let me know...
- Sent from a payphone ...
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I uninstalled sync manager and the phone proceeded to Download the drivers again (in addition to an older sync manager driver for some reason) but still no avail. The laptop is definitely an Intel powered one, I'd greatly appreciate if you could post those screenshots when you get the chance
is fastboot enabled? If stock it is not enabled by default...enable it and try again. If you do not know how to enable it follow this:
Settings>About>Software information>More
Tap on build number 7 times repeatedly developer options will be enabled
Go back to settings open Developer options, make sure USB Debugging is enabled
WNC - Good point.
- Sent from a payphone ...
tommy_riley said:
WNC - Good point.
- Sent from a payphone ...
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I tried installing it in fastboot usb but It didn't even detect the phone. Is there another type of fastboot or is that the only way?
Only one fastboot. Sounds more and more like a driver issue,be it a usb system driver update or htc driver update...something is amiss on that end.
Apologies for not getting back to this thread. Started a new work assignment this week causing my commute to significantly increase (along with a nasty storm yesterday resulting in power outage). I'll get back here this weekend when I have some time to login from home computer...
- Sent from a payphone ...
So, there are a few ways to check if you have USB3.0 drivers
One, is to look at the USB ports on your laptop/computer - unless it's a custom gaming rig, the USB2.0 ports plastic tabs will be black, while the USB3.0 ports will be blue - if all of your little plastic tabs inside the actual USB ports are blue, then sounds like you have USB3.0 ports only.
The other way is to go into your device manager and look at see what it lists under USB - refer to the below image. Should look like something similar to as follows:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Now, provided that you have an INTEL chipset AND these 3.0 extensible drivers are currently using Microsoft drivers, then what you may want to do is replace the Microsoft Intel USB 3.0 drivers with the INTEL drivers themselves.
What you would look for is your chipset version of the intel chipset (e.g. C220, C217, C270 etc) you should see other areas in your device manager that will refer to your Intel chipset type) then do a search on Intel's website for "USB 3.0 driver C216" (or C220, C270 etc) and download the drivers for your version of Windows (Windows 7 64bit? probably)
The download center for Intel is here: https://downloadcenter.intel.com/
The original article where I ran into this same situation was located here - for some reason I still have it book marked. I was trying to update/root an HTC EVO LTE about two years ago and ran into this issue on Windows 8 - I imagine a similar issue exists on Windows 7 USB3.0 only systems. This allowed me to keep my connection to my EVO while in fastboot mode (no USB disconnected) on Windows 8 and do what I needed to do to root my phone. It was my first root and folks were saying it was impossible to use Win8 with USB3.0 only ports to accomplish this task, but using the method at the link I was able to : http://plugable.com/2012/12/01/windows-8-and-intel-usb-3-0-host-controllers
Here's to hoping you are running into something similar. If not, the next area I would try is just going to Intel's website and download there own driver check utility which should search your computer for all of their own drivers and download install the updated ones. You can try that out too.
Let me know how it goes.
So connecting my Xperia M4 Aqua to PC results in charging only, im unable to browse files or anything. Worked just fine a week ago.
Just for the record, ive tried different USB slots, different PC's, tried USB cable on a different device and it worked fine. Tried toggling USB debugging on and off, tried MTP and MSC connecting, tried restarting device after every change. I have no locker, but ive tried locking the phone and unlocking it before/after connecting it with USB. My phone is rooted. Charging works fine. USB slot in my phone doesnt look damaged or anything. So in short: after i connect my phone to a PC via USB cable, nothing happens except charging, like if no new device was connected.
angrywart said:
So connecting my Xperia M4 Aqua to PC results in charging only, im unable to browse files or anything. Worked just fine a week ago.
Just for the record, ive tried different USB slots, different PC's, tried USB cable on a different device and it worked fine. Tried toggling USB debugging on and off, tried MTP and MSC connecting, tried restarting device after every change. I have no locker, but ive tried locking the phone and unlocking it before/after connecting it with USB. My phone is rooted. Charging works fine. USB slot in my phone doesnt look damaged or anything. So in short: after i connect my phone to a PC via USB cable, nothing happens except charging, like if no new device was connected.
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Click to collapse
Is the device drivers installed properly?
___
v7
XDA Assist
v7 said:
Is the device drivers installed properly?
___
v7
XDA Assist
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Click to collapse
Im not sure, it used to work properly then out of a sudden stopped detecting device.
Did you update SW recently?
Radzha said:
Did you update SW recently?
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Click to collapse
Software? Might be, could be that i missed any major software update on my phone.
When you connect M4 to PC try to install software from phone to pc. Set phone as installer and try to install PC companion from phone to PC. This was the only way to connect phone to PC for me. Does it help?
Radzha said:
When you connect M4 to PC try to install software from phone to pc. Set phone as installer and try to install PC companion from phone to PC. This was the only way to connect phone to PC for me. Does it help?
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Click to collapse
Its set as installer. Im trying to set it on and off before restarting device too, then again, my PC doesnt detect it. Is there any way to manually install it from my phone? And for the mention, the first time i connected the phone, PC Companion installed itself without problems, it used to work until a week ago. Ive tried to uninstall it as well. Now theres no Companion installed on my PC, and switching my phone to "Install Software" doesnt do anything.
Ok. One more time. Take phone. Open settings - Xperia connectivity - USB connectivity. Turn on "Install software". Connect phone to PC using USB cable. On the phone press install software. This should connect your phone to PC.
At least this was the way to connect phone to PC for me. If this works, then you'll need to do phone software repair with PC Companion. After repair this issue has gone for good.
Good luck
Radzha said:
On the phone press install software.
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Thats the part where im getting confused. Where do i press install software? Its already set to "Install Software" inside Xperia connectivity. I must be blind or theres something missing.
There should be message on phone screen ( or in top toolbar)
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Hmm there is none
So guys, any ideas?
Your USB slot does not have to look damaged but it can be. I damaged my USB slot when I put knee unfortunately between edge of mobile and usb cable. Charging always worked but when I wanted to transfer files I really had to find some good position for cable. Your situation looks worse. I am lucky boy because I claimed it and tommorow I am getting repaired or new mobile phone. If u did not do anything bad just claim it as me and everything is gonna be ok.