[Q] AT&T Galaxy S3 Texting Error (not receiving texts) - Android Q&A, Help & Troubleshooting

This has been an absolute head scratcher for me. I have a rooted T-Mobile Galaxy Note II running its stock 4.1.2 ROM (Eww, TouchWiz. I know). Whenever I text my mom through the stock messaging app, it looks like it went through on my end, but she does not receive the message. She's on an AT&T Galaxy S3 running stock 4.1.2 and also uses the default messaging app. I even get a delivery report on my end when I have the option enabled.
Here's where it gets interesting: she can send and receive texts fine to all her other contacts, and I can with mine as well. My girlfriend is on the same carrier and plan as me and has no issues texting my mom and I have no issues texting my dad who is on the same carrier and plan as my mom. There's something uniquely wrong with the way our two devices interact.
We have both rebooted our devices, cleared the app as well as system cache on both devices and deleted and re-added each other as contacts, all to no avail.
Thanks in advance for any help I may receive and hopefully this will be resolved by Christmas so I don't have to resort to calling her!

I am having the exact same problem with my wifes phone. We have a case open with att tech, got new sim cards on both phones, tried different phones, factory reset both phones. Did you find a solution? Thanks
Sent from my SAMSUNG-SGH-I527 using xda app-developers app

azpatterson3 said:
I am having the exact same problem with my wifes phone. We have a case open with att tech, got new sim cards on both phones, tried different phones, factory reset both phones. Did you find a solution? Thanks
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
Click to expand...
Click to collapse
I did figure it out. Samsung uses two separate utilities to filter numbers. One is for calls and is accessible under Call Settings (press the menu key with your dialer open).
The other is for texts and is accessible by pressing the menu key after opening the native messaging app. It is the last category, "Spam message settings". Look for your troublesome number there. Any number can be added to the reject list by long pressing on the contact's name in the messaging app so it's easy to see how that could accidentally happen.
In your wife's case, even a factory reset may not have worked if her settings are synced with Samsung and/or Google and restored after a reset. The rejected number would be carried over.

Related

Can't send SMS!

I've somehow lost the ability to send SMS's on my SGS II. Likely during one of my recent ROM swaps. I've tried entering the SMSC when dialing *#*#4636#*#* but it doesn't seem to accept it ... when I do refresh it shows up as "00". I'm quite sure that's the reason my SMS's are failing - it somehow doesn't have the SMS gateway number for my carrier.
I've tried doing full wipe, installing other ROMS, changed the radio, flash the CSC...nothing seems to work.
I'm travelling this week and will be swapping SIM's, I (sort of) hope that will force it to the SMSC for my prepaid carrier and that when I get home it will put in the local SMSC...but I'm probably dreaming.
Any ideas?
When I had that problem I did go messaging then to options and put my carrier message code there.
br
Sent from my GT-I9100 using xda premium
Can you still call people?
Sent from my GT-I9100 using xda premium
Awesome! That did it. Can't believe it was so easy after all that (for some reason no one has posted this fix elsewhere, because of course I did a ton of Google Searching). Thanks again!!!
I am having the same problem now, but with Galaxy I. I go to the hidden menu and I can't input the smsc myself. It shows up automatically as "00" and I can't change it.
When you mentioned, go to messaging and then options, you meant settings? I tried that but I don't see any option where I can insert the smsc number myself...
anyone who could help with this?
can't send galaxy I
I have a friend with a galaxy S version 1 that can't send texts, but can receive them anyone have some direction in which to go, I will give you a cookie
thanks
Steve
I just had this problem and did tons of searching and couldn't find the answer. I swear this should come up more. Anyway here's how I fixed it:
1. Make sure your radios are the latest
2. Check your SMSC number (this is what fixed it for me, link below)
wiki.cyanogenmod.com/wiki/SMSC_Updates
is a good guide on configuring SMSC numbers (note that the AT&T number in the example is incorrect: it's missing a 9 as the third character)
Let me know if that helps!

[Q] Galaxy SIII Not Receiving Text Messages

Hi,
I recently helped a colleague purchase a Galaxy SIII phone here in China, Guangzhou and made sure I checked the phone over completely before I purchased it.
I've done a search on the forums and check out anything that may be similar, but to no avail.
The problem is:
The phone will not receive any text messages, or at least they don't go through to the messaging app.
Text messages were being received normally for around a week
I disabled a bunch of pre-installed Chinese crap that is unfortunately not un-installable as it's baked into the ROM
It happened once, so I factory reset it, and then tested it. The text messages worked fine
I then disabled the Chinese stuff once again and installed Skype. Just to be sure, I sent more test text messages, and they were all received fine.
Around one week later, here we are, she says that text messages are not being received again.
All other functions of the phone are working. Internet / Edge network, sending texts, Play store, everything. Just not the receiving of texts!
I'm fairly confused as to this behaviour, particularly as it seems the text messages are working for a time limited period.
I had some inklings of what it could be:
- The SIII takes a micro-sim, the shop "manually" chopped the SIM using a cutter. Could this have damaged the SIM and caused this behaviour?
- The phone itself is faulty
- Something is up with the China Mobile settings / network and she needs to call them.
What would be your diagnosis, ideas, solutions XDA'ers?
Further information of any kind is, of course, available on request.
**** My ideas for a fix ****
Root the bastard and get a standard UK ROM on the phone to see if it works. However, I have some concerns. Years ago, when I bought my first HTC desire, when I rooted and put a UK ROM on it, I discovered that my phone was an imported Thai version of the phone and almost bricked it into a reboot loop as the phone didn't like a different regions ROM being loaded on.
I had to go through a convoluted process of making a specially edited SD-card to fool the phone into accepting different ROMS. Is this the case with the Galaxy SIII or have times moved on to more sophisticated means?
Thanks.
GJO
Have you try other messaging apps like Hancent SMS or Go SMS to confirm that msg service is not working?
Or maybe the CSC is causing the problem?
Sent from my GT-I9300 using xda app-developers app
Open the stock messaging app. In its menu go to settings. Check that there is a number recorded under message centre. If not use Google to find the number for the carrier you are with and enter it.
I'm on an unrooted phone with a stock Rom and twice messaging has stopped working. The cause was that this number had spontaneously disappeared.
Sent from my GT-I9300 using Tapatalk 2
Ok, I've tried:
- alternative messaging apps, and they're not picking it up either.
- the message centre number.
When you say CSC? You mean the carrier code? It was bought in China and fitted with a Chinese ROM, but I'll look at the ROM settings and see what it is.
Thanks.
U dial *#1234# then you can see your csc
CSC – (Consumer Software Customization) Refers to the specific country or carriers for that said firmware is being build.
This where it contains the default settings of each specific geographical region, carrier network providers and network data connections.
Sent from my GT-I9300 using xda app-developers app
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
SlimJ87D said:
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
Click to expand...
Click to collapse
I am having this exact same issue. Did you figure out how to resolve yours?
How did you guys resolve this issue?
war eagle said:
How did you guys resolve this issue?
Click to expand...
Click to collapse
I had the same issue,
I changed the Network options from gsm only to "Auto" mode, and apparently it worked for me.

Unlocked S3 not receiving texts

Hi, I'm having a strange problem here. The phone does not receive any text messages. It can still send them and still receives mms though. This is actually the second time it's happened and none of the solutions I've found so far have worked.
What I ended up doing the first time it happened was I took out the sim and put it into my old phone (an AT&T One X) and that would receive all those texts I wasn't getting before. Then I factory reset the S3 and put the sim back into it. Doing that solved the issue for a little while, but now it's happening again.
Anybody know what's happening here or what I'm doing wrong? I'm on AT&T and currently running Android Revolution HD 22.4 using the latest official Samsung rom. The phone is a European version that I bought from Newegg unlocked.
Thanks!
Sent from my GT-I9300 using xda app-developers app
My wife's having the same problem with her international GS3 on AT&T - just stopped receiving text messages a couple of days ago, but she can still send them and she can receive MMS. She swapped sim cards and nothing changed, and a factory reset didn't fix the problem. Call center number is correctly indicated in the messaging app. I spent an hour on the phone with AT&T and they were unable to help (and unwilling to help after I said the word "unlocked"). However, I put the sim in an old phone and she immediately received the missing text messages.
Running stock EMB5, not rooted.
I think it's some configuration problem.
Like number of SMS center or such, ask your operator to get exact configuration.
I have been experienced similar problem, not unable to receive but unable to sent correctly, my text was incorrectly encoded.
just check out the setting.
Sent from my GT-I9300 using xda premium
Well as I said, the call center number was correct.
In any case, I seem to have fixed the issue (for the moment, at least) by using the kies "firmware upgrade and initialization" procedure to wipe and reset the phone.

Enhanced Messaging?

Anyone able to get enhanced messaging to work yet? If you are using Messages (Google Messenger) it is listed under advanced but it never completes.
It worked great on my Note 4. I like the ability to text over wifi.
xPhrostx said:
Anyone able to get enhanced messaging to work yet? If you are using Messages (Google Messenger) it is listed under advanced but it never completes.
It worked great on my Note 4. I like the ability to text over wifi.
Click to expand...
Click to collapse
Yes, it's working for me on my Sprint Galaxy S8 +. I did have trouble were it wouldn't work right away, had to wait like 24-48 hours after I activated the phone on my line for the system to provision it or whatever. Just keep trying and eventually it should complete and go through.
I use Android Messaging because the Samsung app supposed to have RCS and play nice with Android messages but when Ive sent messages from the Samsung app it acts like I dont have RCS at all
Doesn't work
I have had my phone for a few weeks but it still doesn't work. Every time I try it, it tells me Excuse the wait... Messages will let you know when this step is complete but it never completes.
Strange I was able to enable it on my wifes S8+ but mine will not enable. Tried clearing cache and uninstall and reinstall. Anyone else had this issue?
I chatted with TEP and Sprint, they sent me a new sim card and that didn't resolve it. I factory reset the phone twice and that didn't resolve it. I called Sprint and Sprint said to call Samsung.
Here is the definitive answer from Samsung "It is being rolled out in batches and certain versions of the phone have not received that update."
xPhrostx said:
I chatted with TEP and Sprint, they sent me a new sim card and that didn't resolve it. I factory reset the phone twice and that didn't resolve it. I called Sprint and Sprint said to call Samsung.
Here is the definitive answer from Samsung "It is being rolled out in batches and certain versions of the phone have not received that update."
Click to expand...
Click to collapse
I wonder if taking the phone to a best buy that has a Samsung experience store if they can add it.
It will go thru after Day or 2 I had issues but it resolved its self

Question Delayed texts received Version C

Anyone else experiencing this?
Had the phone about 5 weeks. Reside in Canada, its a Version C unit.
Experiencing delayed receipt of texts in group chats and single texts. Using android messenger after a full reset w Textra as previous messaging app. Settings left stock, initially after reset worked fine and boom all of a sudden receiving mms and texts as old as 4 days ago in group chats. Getting to point that considering ditching device. Spoke w carrier they show no issue on their end. Issue seems to be xross plaatform w iphone users. I dont want an S22 and only option is a Pixel 7. I bought ZF9 for size, everything else i like but this is too much
Are you using RCS?
craznazn said:
Are you using RCS?
Click to expand...
Click to collapse
NO as I far as I can tell I am not as I am outside US, being in Canada on Virgin/Bell network. Is there a way I can look or turn off this feature as I am using the default android messenging app
I'm in Toronto on bell and have the ZF9.
All text are working fine.
To check RCS, open the message app, go to settings, chat features. Should show connected or maybe trying to connect.
Try deleting data/cache for both the message app and carrier services. Then re enable RCS.
RoccoN4 said:
I'm in Toronto on bell and have the ZF9.
All text are working fine.
To check RCS, open the message app, go to settings, chat features. Should show connected or maybe trying to connect.
Try deleting data/cache for both the message app and carrier services. Then re enable RCS.
Click to expand...
Click to collapse
Thanks going to try this as I did find settings and turned of RCS features. I have RCS chat features turned off currently. I have deleted data/cache now for both messaging app and carrier services, will pull sim and turn off device , reinsert sim and restart. Wondering if I should re-enable RCS chat features or run without first to see if issue continues before re-enabling
Update: even following the above and having RCS disabled since restart, reinsert of sim and clearing of data/cache on carrier services and google messenging app w/o messenging app connected to my google account I am receiving delayed texts in a group chat from iphone sender. I am beginning to wonder if clearing cash on their end may resolve. My Virgin carrier says everything seems fine on their end even though they don't support this device. I guess I may have to wait a period of time to see if this resolves as I am unsure what I can do that is left. I have already factory reset the device as well. Any additional comments are welcomed

Categories

Resources