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I spoke with an AT&T rep today about getting my unlock code since I'll be in korea, but according to them, they cannot unlock my phone since AT&T has an exclusivity contract on my phone until December. I thought I read somewhere that if you ask nicely they will unlock it for you?
Keep calling and keep pestering them. If you get no joy from the rep, get their supervisor/manager on the phone. Eventually you should get someone who will give you the unlock code. It is sometimes a pain getting the code from them, but they should give it to you. Tell them you weren't told anything about exclusivity when you bought the phone, and that you specifically asked about it being unlocked, and was told customer support would do it for you.
If all else fail, try cellunlocker.net
That's how I got mine unlocked.
There is a three day turnaround wait for the code, but if there's no option, what should you do?
- Sent from my ATRIX 4G using XDA app -
Yeah you have to keep calling them and bother them to give you the unlock code... I had a Rep tell me there are no unlock codes but I imagine she didn't know what she was doing so I talked to someone higher up and bam got it...
Sent from my Motorola Olympus running gingerblur 3.5 on 1.8.3 using XDA App
You can keep calling, but they simply don't give us the unlock codes until December. The codes come from Moto, and AT&T locks them down till exclusivity ends.
link12245 said:
You can keep calling, but they simply don't give us the unlock codes until December. The codes come from Moto, and AT&T locks them down till exclusivity ends.
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So then the people reporting that they have gotten it are merely trolling me? or is this a new policy?
willy101 said:
So then the people reporting that they have gotten it are merely trolling me? or is this a new policy?
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Click to collapse
I don't see anyone in this particular thread trolling you, and only one person stated they got the code. We are only giving our opinions to try and help you get it. I myself have not asked for the unlock code for the Atrix, but my response was from previous experience, both of myself and people I know with other phones. If there is in fact a contractual reason why they will not give you the code, that's the first time I have heard of it, but that doesn't mean it's not true.
If you need it unlocked badly and are getting no joy from AT&T, I suggest going the cellunlocker.net route as was previously mentioned by Rayan.
AT&T gave me the same bull****, but said that they'll be able to give the code in August. I told them to screw off, got my code from cellunlocker.net for $20, and am a happy customer of T-Mobile. Sadly this was in March, before the AT&T merger.
samarth1 said:
Sadly this was in March, before the AT&T merger.
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They haven't merged yet, and it will be over a year for all the legalities to work themselves out. There are many areas where this could fall through.
My company went through a buyout last year, and it took 1-1/2 years for all the attorneys to balance everything according to all the laws, and satisfy the different governing bodies.
Also, there are all the benefits systems, etc. to bring into line, which takes a huge effort outside of the general legal battles.
I doubt you will see the merger finalized for at least a year, and even then it won't be a done deal until the shareholders all agree on a date when T-Mobile USA will actually become AT&T.
This was on television the other night, and I also found it online just now:
It seems that if the deal does not get FCC approval, then AT&T will pay T-Mobile a $3 billion "breakup fee," give them some AWS spectrum it does not need, and give T-Mob a roaming agreement "at an agreeable price."
With that kind of payout if it doesn't happen, AT&T is going to make sure they take their time, cross all their t's, and dot all their i's so it goes through OK and they don't end up with half a network.
In a nutshell, you don't have to worry until you are another 2 phone generations away! LOL
Okay, thanks for all the information. I'm going to try talking to them in store since I'll be there to replace my phone anyway. Thanks all.
Hi,
I will be getting trading my Droid X for an HTC Thunderbolt on Saturday morning and I will be meeting the other person at a Verizon store. When I am at the Verizon store does it matter which one of my parents I bring? My mom manages our Verizon account, while my dad pays the rest of the bills. Since my mom is Account Manager, does that mean the only way I could do the trade would to have her be in the store with me? Or could I bring my dad in and still do the trade and swap my number to the Thunderbolt with no problems? My plan will be staying the same and nothing will be changing, but I just don't want to drive to a Verizon store that's an hour away to meet someone to do a trade only to find out that I am not able to because I didn't bring the right parent with me.
Other info that might be helpful: My dad knows all our Verizon information... passwords, billing password, all that stuff... most of the Verizon information is actually linked to my dad's business, but my mom still manages it and pays the bill.
So, to shorten things up, basically what I'm asking is, can I bring my dad into the Verizon store with me, and swap phones with someone from Craigslist, even though he isn't the account manager?
Thanks in advance!
You need to bring whoever has their name on the account, because they would need to be the ones to sign the contract (even though your plan won't change, you still have to renew the contract to get the subsidized price for the phone). I assume it would be your mom if she is the one who handles the account.
orkillakilla said:
You need to bring whoever has their name on the account, because they would need to be the ones to sign the contract (even though your plan won't change, you still have to renew the contract to get the subsidized price for the phone). I assume it would be your mom if she is the one who handles the account.
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Click to collapse
Hmm, well, I had an upgrade available in November 2010 and upgraded to a Droid X and I had brought my dad along with me and it seemed to work out fine and I was able to upgrade to the X with no problems, hell, I even did it at Walmart to get a discounted price (free). I think I'm going to call Verizon tomorrow for further clarification, but to anyone who has information on this, please post as it would help me immensely.
orkillakilla said:
You need to bring whoever has their name on the account, because they would need to be the ones to sign the contract (even though your plan won't change, you still have to renew the contract to get the subsidized price for the phone). I assume it would be your mom if she is the one who handles the account.
Click to expand...
Click to collapse
Since he is trading somebody for the phone I don't think there would be a contract change needed...
Whoever's name is on the account would need to be there. However if your mom is listed as an account manager in Verizon's system then it should be fine for her to go. Ultimately you could call 611 and they might be able to tell you for sure.
Sent from Gingertits, I mean itis...
bd1212 said:
Hmm, well, I had an upgrade available in November 2010 and upgraded to a Droid X and I had brought my dad along with me and it seemed to work out fine and I was able to upgrade to the X with no problems, hell, I even did it at Walmart to get a discounted price (free). I think I'm going to call Verizon tomorrow for further clarification, but to anyone who has information on this, please post as it would help me immensely.
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Click to collapse
Well, I assume if our dad did it last time, then he should be able to do it again. I would call Verizon just to be sure.
Sent from my HTC Thunderbolt
capflya said:
Since he is trading somebody for the phone I don't think there would be a contract change needed...
Whoever's name is on the account would need to be there. However if your mom is listed as an account manager in Verizon's system then it should be fine for her to go. Ultimately you could call 611 and they might be able to tell you for sure.
Sent from Gingertits, I mean itis...
Click to expand...
Click to collapse
Yeah, I think I'm just going to call.
orkillakilla said:
Well, I assume if our dad did it last time, then he should be able to do it again. I would call Verizon just to be sure.
Sent from my HTC Thunderbolt
Click to expand...
Click to collapse
That's also why I'm confused lol... I'll call tomorrow and see what they say.
As long as your father knows the security code set up on the account he should be able to do ANYTHING on the account, short of closing it. At least, that's the way it has been explained to me in the past.
Good luck!
Robert
Ugh as someone that actually works for them all you need to do is when you get to the counter, call your mom(or account holder) and have her give the rep the pasword or last four of social on the account.and then your good.
Sent from my ADR6400L using Tapatalk
I always go by myself even though I'm still on my parents plan. I just have the account information with me and it's never a problem.
Robertjm said:
As long as your father knows the security code set up on the account he should be able to do ANYTHING on the account, short of closing it. At least, that's the way it has been explained to me in the past.
Good luck!
Robert
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Click to collapse
Thanks, that sounds great!
oxidant11 said:
Ugh as someone that actually works for them all you need to do is when you get to the counter, call your mom(or account holder) and have her give the rep the pasword or last four of social on the account.and then your good.
Sent from my ADR6400L using Tapatalk
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Click to collapse
Alright, will do! Thank god some Verizon rep's actually read these kinds of forums.
If you're trading with someone you don't have to go to a store.. your mom can activate the phone from home by calling it and providing the account info.
Sent from my ThunderBolt using XDA Premium App
joshnichols189 said:
If you're trading with someone you don't have to go to a store.. your mom can activate the phone from home by calling it and providing the account info.
Sent from my ThunderBolt using XDA Premium App
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Click to collapse
Yeah but I'm assuming he's doing it at the Verizon store so the person he's getting the phone from can't report the phone as stolen later on and have it deactivated.
Hello first timer here
I saw couple posts about Straight Talk on the ATT Note. I currently have the note in contract with ATT for about 3 months. Judging from the previous posts the i717 works completely fine with ST. What is the fastest way for me to get on ST? Will I have to pay the early termination fee in order to get onto ST? Is it worth paying the fee? Your input is greatly appreciated! thanks again
Yes. $175. Just order the sim now from ST and let the clock run down.
So, how can I request to keep my ATT number? I'm assuming that I have to request the change before I cancel my ATT contract? Correct me if I'm wrong, sorry for the questions!
pangyahit said:
So, how can I request to keep my ATT number? I'm assuming that I have to request the change before I cancel my ATT contract? Correct me if I'm wrong, sorry for the questions!
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Click to collapse
What you're referring to is called a number port. To do this you'll need your at&t account information: account #, account password/pin, etc. When you get your ST sim simply go to straight talks website and follow the instructions to activate a phone with a number from another company.
Once all the info is entered, as long as everything is correct, it should take from 20 minutes to a couple hours. It took mine 30 when I did it.
Keep the at&t sim in your note until you can't make any calls. At that point the ST sim should be active. Put it in your phone, change the APN settings to what came with the ST package and you should be good to go.
There's no need to call at&t as porting your number automatically cancels your service with your previous provider. You'll just receive a final bill for what you used that month along with the early termination fee.
rangercaptain said:
Yes. $175. Just order the sim now from ST and let the clock run down.
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Click to collapse
Last I remember, the ETF was $325 for a smartphone and went down $10/month. I could be wrong since I'm doing that off the top of my head. I also sell Verizon and sprint so I could be confusing that price with them as well.
Sent from my SAMSUNG-SGH-I717 using xda premium
chrstndsgnr said:
Last I remember, the ETF was $325 for a smartphone and went down $10/month. I could be wrong since I'm doing that off the top of my head. I also sell Verizon and sprint so I could be confusing that price with them as well.
Click to expand...
Click to collapse
That was the amount at&t threatened me with, but that was back in the last millenium. But for any amount its most practical to just wait.
I live in Brazil, and a relative of mine is going to the US and I'm eager to get this phone.
I wonder if i can get it off Contract and Unlocked, or just simply off contract since i believe Unlocking it won't take long.
And i'm wondering if it will go for U$500 or close to it.
599 USD off contract but i dont know if is unlocked
I am in same situation.
On Verizon site is clear like cristal, 599 USD off contract
But i dont know if is unlocked too...and for me that is a real ****, cause i dont know how to unlock the beast so i need an answer, like u 2!
I am in the same situation, 'cause I'm italian...but I really, really want this phone, is absolutely amazing!
The HTC Droid DNA Verizon is SIM unlocked - yuuuuuppppiiiii
Phli from androidcentral was the one who give us the good news:
http://forums.androidcentral.com/ve...a-sim-unlocked-means-works-t.html#post2324080
Sephaq said:
I live in Brazil, and a relative of mine is going to the US and I'm eager to get this phone.
I wonder if i can get it off Contract and Unlocked, or just simply off contract since i believe Unlocking it won't take long.
And i'm wondering if it will go for U$500 or close to it.
Click to expand...
Click to collapse
The phone is already unlocked. The off-contract price is $599.
Selling the phone start at 21st november. Guys! Who leave in the USA could you test this phone for GSM support with any gsm sim card.
I def will I'm in new York paying full. plan to test on att at least ..
Sent from my GT-I9300 using xda premium
Engadget said they put an att sim in and it worked
Sent from my SCH-I535 using Tapatalk 2
Why don't you just wait for the international version?
Will Verizon sell the phone without activating it?
geoff5093 said:
Will Verizon sell the phone without activating it?
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Click to collapse
they should, i have bought many a phone from them in store and just told the sales rep to leave it boxed i will activate it at home. did have one try to tell me that they had to activate it before it could leave the store, so i just told them it was a gift. (which that one actually was)
Yes , looks like it is GSM unlocked , but dont forget those phones were all pre release models & the actual ones that come out on 21st may not have GSM Unlocked. I hope it is unlocked though
Only time will tell !
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
The only way to get it taken off the list is if the original phone owner calls in and says it is not stolen. It can be used with AT&T but none of the carriers that use Tmobile.
What your seller probably did was make an insurance claim. Get a second phone for $175 then he never returned the old phone sold it to you made $325 and then you get screwed.
Happens a lot more often now that IMEI can be blocked since march.
If you can get a hold of the person who sold it to you and be like wtf
Sent from my HTC One using xda app-developers app
jones75534 said:
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
Click to expand...
Click to collapse
If your seller was the original owner, then he is committing fraud if he has later reported it stolen. Check with the seller, and if you don't get a good answer, call the police. If the phone is stolen, then you need to call the police.
Thanks both of you, I love xda!
You think the police are really going to do anything about this? I kinda figured that would be a long shot. I'm guessing if I can find the seller's contact info they either won't answer, will hang up on me right away, or maybe even change their number if they didn't already....
To me, what I can't understand is how T-mobile doesn't have a better process that is more controlled. The IMEI should be tied to an account/owner and only be allowed to be activated on another account after transferring the ownership with the owner's consent. This seems like a pretty spotty process without any kind of controls in place.
Really don't want to be out half a grand....
Unfortunately I don't see any process like that anytime soon probably minimum ten years. That's what GSM is all about freedom to get a phone anywhere anytime. It is unfortunate that this happened to you. Happens very frequently especially within first fee months of phone launch.
Sent from my HTC One using xda app-developers app
jones75534 said:
Thanks both of you, I love xda!
You think the police are really going to do anything about this? I kinda figured that would be a long shot. I'm guessing if I can find the seller's contact info they either won't answer, will hang up on me right away, or maybe even change their number if they didn't already....
To me, what I can't understand is how T-mobile doesn't have a better process that is more controlled. The IMEI should be tied to an account/owner and only be allowed to be activated on another account after transferring the ownership with the owner's consent. This seems like a pretty spotty process without any kind of controls in place.
Really don't want to be out half a grand....
Click to expand...
Click to collapse
The police report may not help you, but eventually it is quite possible that it will get the perpetrator into a lot of trouble - maybe keeping them from hitting someone else...
wait til all the big names start sharing the IMEI blacklists.
fun times.
I called T–mobile myself a bit ago and just explained what happened. Apparently the lady put in a request to unblock it. She said it will take up to 48 hours to get it unblocked and to power cycle my phone pull the SIM out and try to make a call in 48 hours. Not sure what to think about that.... I guess I'll just give it a day or two and see what happens :/ From the research I've done it sounds unlikely they'll unblock it but I will stay optimistic.
SIDE NOTE: I found the sellers phone number and the text string of arranging the purchase. Think I should contact authorities or T-Mobile with the info or just try calling them directly?
If nothing else doesn't work, you can sell it to an Canadian or foreigner... Otherwise good luck...Did you ask for the receipt?, because when I bought my t-mobile htc one, I asked the seller to sent me a receipt.
disclaimer not promoting sale of black listed devices....
htc fan89 said:
If nothing else doesn't work, you can sell it to an Canadian or foreigner... Otherwise good luck...Did you ask for the receipt?, because when I bought my t-mobile htc one, I asked the seller to sent me a receipt.
disclaimer not promoting sale of black listed devices....
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Click to collapse
Haha yeah I understand what you're saying and that you're not promoting me doing the same thing that was done to me. As a backup plan if nothing else works, this device could be used on AT&T right? I recently came from Sprint so not real savvy on how the SIM card / GSM networks work yet. Would I have to get the device "unlocked" to use on AT&T or a different GSM network? If so, could anyone point me in the right direction on how to do this and/or how much that costs.
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
clninja said:
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
deviusdragger said:
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
Click to expand...
Click to collapse
Actually I wouldn't be risking my job at all and there is a very strong possibility it would get unlocked. in circumstances such as this a rep can approach his manager with it and the store manager has the ability to call customer care and request the unblock. I would not be unblocking it myself
Sent from my HTC One using Tapatalk 2
jones75534 said:
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
Click to expand...
Click to collapse
Well there is your lesson learned, Don't buy phones from Craigslist! I actually in the past had that happen but on a iPhone 4S and well it actually got blocked 3 days later and AT&T said it was reported stolen. So From there on I either buy my phones on ebay or just do some AT&T loopholes to get a brand new HTC One which I did and pay the new activation price for it
clninja said:
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Thank you that is encouraging. Might try this if the unblock doesn't work that the rep requested.
deviusdragger said:
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
Click to expand...
Click to collapse
Thanks for the reply. Is that the number for Assurion? The store manager yesterday called them too and they were completely useless and just said to talk to T-mobile.
Vicpdx18 said:
Well there is your lesson learned, Don't buy phones from Craigslist! I actually in the past had that happen but on a iPhone 4S and well it actually got blocked 3 days later and AT&T said it was reported stolen. So From there on I either buy my phones on ebay or just do some AT&T loopholes to get a brand new HTC One which I did and pay the new activation price for it
Click to expand...
Click to collapse
Is eBay safer than craigslist? How did you get the new phone from Att?
Sent from my HTC One using xda app-developers app
Why not learn a lesson from it and sell it to get the most of it ? Thats what i did in past
You can sell it on eBay say it is blacklisted at least get some money back.
Buddy of mine lost his phone made a claim. Then found his phone the day he got the new phone he called asurion for instructions on what to do he sent his new phone back they received it and got his money back in about ten days total. But they never unblocked his current phone that he found again. Here we are almost three months later his phone is still blacklisted and did nothing wrong. Called Tmobile at least ten times they always say 48 hours and doesn't do anything so he just gave up its a paperweight.
Sent from my HTC One using xda app-developers app
So I went over to Ebay and I see there is an HTC One with a T-mobile blacklisted IMEI with over 40 bids selling for over $400... this is very encouraging. Only difference is that one is Unlocked and the seller said he already verified it does work with AT&T with some minor APN changes. Does this seem legit? If so, what is the best/cheapest/most reliable way for me to unlock my phone? I did research this, but it sounds like many online sites charge a pretty good fee for this and don't have the best reputation. Also, most recommended having your carrier do it, which I'm sure is not an option in my case..... Appreciate the support!
jones75534 said:
So I went over to Ebay and I see there is an HTC One with a T-mobile blacklisted IMEI with over 40 bids selling for over $400... this is very encouraging. Only difference is that one is Unlocked and the seller said he already verified it does work with AT&T with some minor APN changes. Does this seem legit? If so, what is the best/cheapest/most reliable way for me to unlock my phone? I did research this, but it sounds like many online sites charge a pretty good fee for this and don't have the best reputation. Also, most recommended having your carrier do it, which I'm sure is not an option in my case..... Appreciate the support!
Click to expand...
Click to collapse
I wont suggest you listing it as a phone working on at&t because this phone would not work in usa after a certain period(when tmobile UPDATES their blacklist with other networks) , if the ebay seller advises as such he would face the consequences . Payments are mostly done through paypal and they give a 45 day window for the buyer to claim the phone as not described . That would put you again in the same situation you are today in . You not just sell it for parts ? Get your money out of this sh*t and get yourself a new phone?
Just my 2cent !
@jones75534 sorry to tell u but most unlocking service wont unlock your phone . It is blacklisted in all the database