Hello Everyone. Well, I just found out that my 16 month old son is tall enough to reach up and blindly fish for things on the edge of my kitchen counters. I heard him laughing and banging something against the linoleum floor, so I went to investigate. That something was my phone, which was just previously on the edge of the counter. I recovered my phone and replaced it with his old cricket phone that we gave him to play with. I inspected the phone, and there were no cracks, dents, or any other physical damage. The buttons, touchscreen, speaker, and everything else worked. My phone worked liked normal, so I didn't think anything else of it.
Two days later, something funny happened. I turned on my screen, and it just showed a screen full of multicolored pixels. I plugged my phone into the charger, and the screen returned to normal. This started happening more frequently, and I would just turn my screen off and on until it returned to normal. Two days after the first incident, the screen now permanently displays the full screen of multicolored pixels. Nothing I do will correct it. Every single other aspect of the phone works correctly, even the touchscreen.
So, I am here hoping you guys can help me figure out what is wrong. I can take the phone completely apart and fix or replace a part that is broken. What do you guys thing is wrong or broken?
Here is a picture of what my phone displays.
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it is a known issue, and especially not uncommon after drops. mine just started doing it intermittently. the thread below is one that I was actually just reading before popping over here and noticing this thread.
I'm debating between taking it in right now (and risking them giving me trouble because of rooting) or just waiting until the screen stays static and then taking it in.
https://community.sprint.com/baw/message/587468
Mine did this today. Hasn't been dropped at all. It happened when I tried to turn screen on. When plugged into pc, nothing is detected. I have to bring it to a Sprint store.
Sent from my CMP741E using XDA Premium 4 mobile app
I've lost two Evos to this problem. If you have insurance take it in...there are intermittent reports of Sprint replacing broken Evos with a new HTC One.
Sent from my SM-T217S using xda app-developers app
igobytony said:
it is a known issue, and especially not uncommon after drops. mine just started doing it intermittently. the thread below is one that I was actually just reading before popping over here and noticing this thread.
I'm debating between taking it in right now (and risking them giving me trouble because of rooting) or just waiting until the screen stays static and then taking it in.
https://community.sprint.com/baw/message/587468
Click to expand...
Click to collapse
You'll never get in trouble for rooting. As long you have Sense on. You'll be good.
Sent from my EVO using Tapatalk
Turns out that the Sprint store closest to me doesn't do repairs anymore so I was going to have to go 40 miles to another one. I called Sprint and after some waiting, they are sending me a new phone via UPS. I just have to send the other one back to them.
Sent from my CMP741E using XDA Premium 4 mobile app
igobytony said:
it is a known issue, and especially not uncommon after drops. mine just started doing it intermittently. this thread below is one that I was actually just reading before popping over here and noticing this thread.
I'm debating between taking it in right now (and risking them giving me trouble because of rooting) or just waiting until the screen stays static and then taking it in.
https://community.sprint.com/baw/message/587468
Click to expand...
Click to collapse
Thanks for the link! When I press down on the bottom left of my screen my phone returns to normal. I switched from sprint to ting so I will replace the digitizer myself.
Related
This thread explains why I need one.
Anyone got a Vibrant laying around doing nothing? I need a motherboard or charging port.
Can someone confirm this will work? At the very least, I could rip the charging port (USB) out of it... I doubt the motherboard would work.
where are all of those "I bricked my phone" threads when you need them??
If you are still looking to get one. I could use one too. Just let me know how much and ill send you the cash.
Sent from my Precision Vibrant
Wtf? Someone donate to this man! He's a great contribution to our community!
Sent from my SGH-T959 using XDA App
I'll do the soldering if you need it.
I'd like to have the motherboard if you don't need it after you're done. I'm curious as to if I can change the LEDs for the hard keys.
Sent from my SGH-T959 using xda premium
Phone is now off to Samsung. Once I hear back that they wont repair it, someone offered to sell me one for $10.
If it comes to that, I may solicit help on the soldering it to the motherboard. I can solder, but I have never done small electronics.
Dude ill buy 20 mobos if someone can get my babys pics off mine. Those r priceless to me plus I could keep themeing vibrant lol.
Samsung wanted 200per device, which I have 2, to fix mine because the so called gorrila glass is cracked on one of them......Hows that for customer service on a discontinued device?
Sent from my Precision Vibrant
I don't mind helping. I've got numerous tools at work at my disposal, including microscopes to make sure the job is done right.
Me and my girl are probably switching service in December, so you two guys can have dibs... if you want it.
Sent from my SGH-T959 using xda premium
kwes1020 said:
Dude ill buy 20 mobos if someone can get my babys pics off mine. Those r priceless to me plus I could keep themeing vibrant lol.
Samsung wanted 200per device, which I have 2, to fix mine because the so called gorrila glass is cracked on one of them......Hows that for customer service on a discontinued device?
Sent from my Precision Vibrant
Click to expand...
Click to collapse
I need to go back and read your thread I guess... how is a cracked screen preventing you from getting your babies pics man? I am ubber confused by that.
Its not the cracked screen. Ive got 2 vibes. My wifes just crapped out alll of a sudden running stock. Mine had the cracked screen but it dont affect performance. Its been like that since I dropped "gorrilla glass" in the grass a week after I got mine a year ago. Idk wtf happend to hers she made a call on stock and it goes to the vibe bootload screen then dies. I got it into recovery once but ir died before I can save drives. (less then 20 secs).
Samsung says its because its been dropped and wants roughly 200 each to fix my issues even though ones bone stock that turned into a paperweight....
Sent from my Precision Vibrant
wait... hers should EASILY be covered under warranty with Samsung. Assuming a july 15 purch, you should still have until Oct.
Are you saying T-Mo was saying "no," or samsung. If the latter, that is complete BS and I need to get more clarification for how they justify it?
Can you pull the files in the 20 seconds with ADB in bursts?
EDIT.. TWEET SENT
Hey @SamsungMobileUS - how do you justify yourself? Help the man get his babies pictures under warranty!! http://forum.xda-developers.com/showpost.php?p=17362197&postcount=10 Please RT!
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Phone itself still runs fabulously, minus the main screen haha. Soft LED buttons also work.
Above picture is the aftermath of being ran over by forsure atleast 1 car, but possibly 3.
About a month ago, I attempted to disassemble it & screen swap with a bricked donor to some success. Runs & displays with the donor screen, but I think i ****ed up a couple fuse contact points because random seizure lines strobe once in awhile.
Anywho, it's dissambled into 3 different parts atm: Motherboard, Digitizer/AMOLED pane, and the main shell.
@thehandi,
Have you tried android screencast. Before the gingerbread bootloaders we were using it to see recovery through the rainbows. It will show what should be in your screen. And you can use your mouse to navigate your phone
Beware of angry gingerbread man
Hey guys, this morning my phone's screen started acting up when I was using the browser and later when I was using the keyboard, certain letters wouldn't work. I then got Touch Test from the market to see what was wrong with it, and I found that taps along the center line dividing the screen left and right did not register properly. I applied some pressure to that part of the screen and saw rainbow patterns beneath the digitizer on the LCD screen. When I pressed elsewhere though, no patterns appeared. So I am wondering if my Atrix has a loose digitizer and whether replacing the digitizer would fix the issue.
Thanks!
well, if you would have searched, you have found that there are already at least a couple of threads for this same topic. Now there is another one. You probably have a bad microprocessor for the touch screen. Search and you will even find some very helpful pics that show what is involved in swapping out the digitizer.
Thanks for the input but I did go through a search and had I found posts where the ops who reported the issue had actually resolved the problem, I wouldn't be posting here... also I'm not here asking for instructions to swap the digitizer because I can YouTube it, I'm here to ask if people who had similar issues before were able to fix the problem by replacing the digitizer...
But then again, I guess its easier to assume that all thread starters haven't done the research and just tell them to do a search everytime.
I just had the same issue, and actually in the same location on the middle of the screen. Since I'd unlocked & rooted the thing, I figured I had voided my warranty and wouldn't be able to get a replacement, so I bought a replacement digitizer to do it myself. After 2+ hours of work, the screen ended up being more dead than before. Digitizer replacement isn't easy, I'll tell you that.
So instead I flashed a fruit cake, took it to the local AT&T store with a repair/warranty center, and they replaced it on the spot. It's a known issue for the phone, so they didn't bat an eye.
Hell, I didn't even buy the thing from AT&T in the first place (got a better price at Walmart), and they still took it, no questions asked.
So if you're on AT&T, try a repair center. If you're not in the US... maybe your carrier will do the same? Hard to guess.
I didn't think warranty from att was still effective so i did an rma for motorola. They take 5-7 days, leaving me without a phone . Called att &have it was still under warranty and there is a service center in Tampa. Did the repair order on phone, took unlocked phone there and they swapped it out. Get home tofind the phone does not see the sd card. Called att back and squeeled like a stuck pig. They mailed me a replaicment. The screen is not set good and get a little bleed from the lower left corner of screen. Havent decided wether to keep it or not. Lousey quality control.
That's what i think too .
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The task bar and anything that is suppose to be black on my screen has turned red. Even the boot screen is red. I took my Prime to the pool (not even close to the water) and I was playing games while watching the kids swim. I played a little Modern Conflict then went for a swim and my son kept playing for me. He put it down on the chair face up. Not really in direct sunlight. When we left I put it in it's sleeve and when I got home and took it out of sleep the task bar was red. I rebooted and the boot screen was red. Turned it off for a while but it's still red.
Anyone?????????????
Edit - I was so pissed last night I didn't explore this much. I opened my browser this morning and on yahoo's home screen all the areas that are suppose to be white are a sky blue color. This is also the way the stock e-mail app looks as well. ARRRRRGGGGGGAAAAAAHHHHHHHH
That's really weird... Just curious, if you take a screen shot, send it to your email and look at it on another device, is it red or black? Probably black, as I'm thinking it's a hardware issue, but just wondering. Really very odd though...
Sent from my ADR6425LVW using XDA Premium.
Thanks Steve,
I transfered a screenshot to my PC and shows the black normal. Appears to be a hardware issue if the software is rendering the proper colors while creating the screenshot. I guess I'll have to venture into RMA hell.
I have not tried a full factory reset yet. Getting all my data backed up first. Pushing the reset button does nothing.
EDIT - Pictures added
Here are some pictures I took with my phone since screenshots render properly. The first picture is how my home screen used to look like. The rest are of the problem.
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That looks like it is probably hardware damage but it might be worth trying a factory reset before going the RMA route. It could be a problem with drivers that might be resolved by a reset.
Factory reset did not work. Going to RMA
did you drop the prime at all? or something fell on it or bumped it really hard? maybe something with the display connector is loose.
demandarin said:
did you drop the prime at all? or something fell on it or bumped it really hard? maybe something with the display connector is loose.
Click to expand...
Click to collapse
Not that I know of. My son treats my stuff good so I don't think he droped it. I'm in the process of RMAing it and hopefully it won't take too long.
maybe caused by a magnet????? just like in old tvs if you put a magnet clse to the screen ir messes up all the colors.
No, no magnets on a plastic lawn chair. LoL
Put it in the sleeve at the pool. Set it in the car where I always do. Took it out when I got home and set it on the dining room table. Woke it up about 30 minutes later to check e-mail and that is when I noticed the red. Rebooted with no help. RMA in progress.
I have noticed something since this has happened. Before, when I'd play games or surf heavily the back of my Prime would get warm right where the SoC is located. I've also been having random shutdowns when playing THD games. I think my NVIDIA chip may be messed up. Now the thing runs really good and it doesn't get warm anymore. I've not had any shutdowns since this happened. Maybe something in one or all of the GPU's was messed up to begin with and now that it fried it runs better. I know that sound crazy but I've seen chips do some strange things in the past (I work in the semiconductor industry).
Anyway, hopefully ASUS will replace my motherboard because I don't think it's software related.
Just sent my Prime in for repair. I'll report back what they find just in case you are interested or develop the same problem.
Crazy lol
Yeah, I'd say that's definitely an issue with the GPU. Loose cable could be it, but you usually don't see distortion like that if that's the case. That sucks, hopefully you'll get it back fixed.
Sorry I didn't report back sooner but I RMA'd it and it came back fixed. Total RMA time was a little over a week.
I'll have to send it back soon because I don't think the tech that did the repair connected my rear camera back good enough because I now have the green lines on the camera issue and also my charging brick died the other day. Just another day is Prime paradise I guess.
My Prime has been in RMA for a week now. Had the same problem (and many more) as yours, with the blacks turning red. Hopefully I'll be getting mine back soon then as well.
W.Z.
*insert lots of swear words*
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So I left my precious Galaxy Note on the back on my dads truck, the car that he will only drive 10% of the time, and then today he drives it. I go out to get my phone and realize he took the truck. I was like "OHHHHHHH *swear words*!!!!!!!!!"
I went out and looked for it and found it on the side of the rode face down with the screen protector off. I had a simple flip case on it, but I wasn't able to find that.
I am ultra sad right now, but there is a lot of hope.
A strange thing is that the battery was still in it and the back of the phone had absolutly no scratches on it.
I turned it on and I could hear little startup sounds like the new gmail message one
So I guess that is good, but I still have this broken screen .
So the reason I am posting this is because I want to know if I can get it fixed with a kit or something. I am assuming I have to get the LCD and polarizer because the screen is cracked into little bits as the picture showed, and I can pick out each of those bits pretty much.
So much for gorilla glass
Gorilla glass is not for a phone dropping off a moving car....
Also p.m. me I have a spare backing for the note brand new
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
wait, you left the phone on the back of his truck.....you say that like its normal like one would put it on their dresser or something. So you normally leave your phone in the garage on a vehicle?
Looks like someone ran over it. too many impact points on the glass from pressure applied, rather than the initial smack on the ground.
madman604 said:
wait, you left the phone on the back of his truck.....you say that like its normal like one would put it on their dresser or something. So you normally leave your phone in the garage on a vehicle?
Looks like someone ran over it. too many impact points on the glass from pressure applied, rather than the initial smack on the ground.
Click to expand...
Click to collapse
Yay, I am kind of thinking that too, but the back of the phone is completely perfect.
Willanhanyard said:
Yay, I am kind of thinking that too, but the back of the phone is completely perfect.
Click to expand...
Click to collapse
The rubber of a tire running over the side with the battery aint gonna cause a lot of damage scratch wise... the part facing the concret is another story.
Sucks...
Sent from my SAMSUNG-SGH-I717 using xda premium
Insurance claim.
rayandreas said:
Insurance claim.
Click to expand...
Click to collapse
Agreed ....
If that poor thing got ran over ...(sniff)
You likely have hidden stress damage ...IMHO
Hey guys and gals. A little background: I replaced my phone through Asureon about two weeks ago. The replacement looked brand new (everything was identical to my original phone) so I suspect it wasn't a refirb (how can you tell?)
Every so often the screen will get these small flickers and flashes. It's honestly very rare, and I attribute it more to the ROM and/or just a glitch than anything.
This morning though I was just casually browsing reddit when my screen suddenly froze, went dim, then black. Then white lines started to "expose" or get slowly brighter on the left, then right side of the screen. It looked very similar to when a LCD display dies or has a crack. It didn't spread beyond the left and right outer most sides.
I hard rebooted the phone and it's been working perfect ever since. Has anyone ever seen anything like this before? Should I be worried that my phone might be defective?
I took a photo of the screen using a point and shoot camera I had with me. I'll upload it when I get home from work so you can see what I'm talking about.
drumz0rz said:
Hey guys and gals. A little background: I replaced my phone through Asureon about two weeks ago. The replacement looked brand new (everything was identical to my original phone) so I suspect it wasn't a refirb (how can you tell?)
Every so often the screen will get these small flickers and flashes. It's honestly very rare, and I attribute it more to the ROM and/or just a glitch than anything.
This morning though I was just casually browsing reddit when my screen suddenly froze, went dim, then black. Then white lines started to "expose" or get slowly brighter on the left, then right side of the screen. It looked very similar to when a LCD display dies or has a crack. It didn't spread beyond the left and right outer most sides.
I hard rebooted the phone and it's been working perfect ever since. Has anyone ever seen anything like this before? Should I be worried that my phone might be defective?
I took a photo of the screen using a point and shoot camera I had with me. I'll upload it when I get home from work so you can see what I'm talking about.
Click to expand...
Click to collapse
Yeah, happens about once a week, I really don't know what causes it, goes away after a reboot though.
What Rom and kernel do you have.
Sent from my HTC6435LVW using xda app-developers app
drumz0rz said:
Hey guys and gals. A little background: I replaced my phone through Asureon about two weeks ago. The replacement looked brand new (everything was identical to my original phone) so I suspect it wasn't a refirb (how can you tell?)
Every so often the screen will get these small flickers and flashes. It's honestly very rare, and I attribute it more to the ROM and/or just a glitch than anything.
This morning though I was just casually browsing reddit when my screen suddenly froze, went dim, then black. Then white lines started to "expose" or get slowly brighter on the left, then right side of the screen. It looked very similar to when a LCD display dies or has a crack. It didn't spread beyond the left and right outer most sides.
I hard rebooted the phone and it's been working perfect ever since. Has anyone ever seen anything like this before? Should I be worried that my phone might be defective?
I took a photo of the screen using a point and shoot camera I had with me. I'll upload it when I get home from work so you can see what I'm talking about.
Click to expand...
Click to collapse
I have never seen this problem before. I'm guessing you are rooted and running a custom rom. What are you running when it happens, what are your density settings, or is it default. Are you running a 320/380 dpi rom? Have you changed any system settings like oc/uc kernel_gpu or running any apps that may govern these type of hardware changes? Thanks.
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I'm running ViperDNA 1.1.0 (I haven't upgraded yet because I have CWM and I'm le' busy) with the 3.4.10-dsb9938.Cubed Kernel. Rooted, S-ON. Haven't touched the dpi or any system settings or running any apps that might have.
drumz0rz said:
I'm running ViperDNA 1.1.0 (I haven't upgraded yet because I have CWM and I'm le' busy) with the 3.4.10-dsb9938.Cubed Kernel. Rooted, S-ON. Haven't touched the dpi or any system settings or running any apps that might have.
Click to expand...
Click to collapse
Hm, mine looks different, for me, the screen freezes, then slowly fades to black, then goes to thin rainbow stripes all across the screen.