Phone turns off when connecting charger - Galaxy S II Q&A, Help & Troubleshooting

Now I had a problem before that my phone would think It was charging. I read around and found out how to fix it. By using a needle and pushing the usb connector head up. Well It worked , since it didn't show usb charging anymore. But now whenever I plug my usb into the phone connector ,it turns off. And won't turn on unless I take out the battery. I've tried two different usb cables and nothing.
Now I'm pretty sure I messed up by trying to fix it. Now I'm wondering how much it costs to replace the usb connector? My problem is that i'm in Sri Lanka and i'm not sure if they have the parts for it. I know I can order online but my mom isn't very keen on it.
Any advice would be great

You don't just replace the connecter, your replace the board as well. You can buy the parts on eBay/elsewhere online cheaply & do it yourself. KeithRoss39 has a guide on doing this in the General section, search for it; has all the info you need.

MistahBungle said:
You don't just replace the connecter, your replace the board as well. You can buy the parts on eBay/elsewhere online cheaply & do it yourself. KeithRoss39 has a guide on doing this in the General section, search for it; has all the info you need.
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Problem is buy it from online is out my option as my mom has no credit card that is accepted over seas and my dad isn't in the country. COuld there be a chance ,that these replacements could be sold in shops?

Ask local mobile repair shops, that would be the only place you'd get one from. I mean, we're talking about specialised electronic components, not like you can buy this stuff at a supermarket. Though chances are they'd insist on doing the replacement for you & which means paying for labour on top which makes replacing a ~US$15 part a $50 (or more) job.
Edit - You can link a bank account to a PayPal account, you don't necessarily need a credit card.

Related

[Q] 40-pin Connector

Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
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Click to collapse
To be honest i do not think they sell those separately yet
My first guess is to call Asus directly, and tell them what happened and they might send you a new one or let you buy one over the phone if you feel comfortable doing that
Or even contact them on Facebook they actually monitor that very well
As for the cable splice, i am not sure of any phone shops that would do that, at least in my area, maybe a electronics repair shop would be better, probably charge you an arm and a leg though
If i had bought a dock with my transformer, i would send you my extra cable
SlimDan22 said:
If i had bought a dock with my transformer, i would send you my extra cable
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No extra cable with the dock...unless I got shorted one.
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Asus were brilliant for us when my Mum had a problem with her Eee PC a couple of years back - screen failed, got a brand new one within a week. Couldn't argue at all!
It does seem vary by product, hopefully they'll contact me soon.
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Don't tell them your cat chewed it. You're better off saying it's defective and the store won't take it back and demand a replacement. When they get yours back they'll charge you for the cat-chewed cable and everyones happy.
Telling them it was your fault will not get anything done quickly, because they don't have to give you a new one. Try it the other way around and at least you can get a working cable and they'll charge the money it would have cost to sell it to you.
Hope it all works out.
ddrstreak said:
No extra cable with the dock...unless I got shorted one.
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Click to collapse
My bad, i thought the dock came with a cable because that would be the most obvious thing to include , guess i was wrong lol
I called again later and on the third time was able to get a RMA for it, sent it to the service center right afterwards so hopefully I can get a phone call sometimes next week about the payment. But from what they said, it seems like they don't have these things on stock for replacement, kinda sucks since I'll be out of country in a week and half.
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
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I peaked through the opening of the cable, the wires were extremely small where I could not see the inner metal wires within the cables and they seem like un-strippable (so thin that I'm afraid to break it with typical wire stripper), also there're metal wires on the outside wrapping the inner cables which are also damaged. Just gonna give up and let them send me a new one.
ASUS suggested website
BTW, one of the reps were telling me to go to this website and check if they have the cables in stock http://www.asusparts.eu/index.php
I think this will be the first place to have them if any charging/replacement kits would be available. However, currently there're nothing related to the TF.
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
Now bad is it? If the 40 pin end is intact I could fix it.
~DC
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I'm planning to pinout the 40 pin at some point. If I send you postage would you send it to me?
~DC
I wish you replied earlier, I sent it through RMA back to ASUS last friday :S
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Gary_S said:
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
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I found out that they listed them over last weekend, also sent them an email asking when the cables will be available.
They replied:
transformer is now delayed to mid-June.
Sorry to have to give you the bad news...
But im not sure if they're talking about the tablet or cables, gonna ask them again and see what they reply.
Sorry you are having to cope with the problem. It's got to be very frustrating. I'm waiting for my TF to arrive from Amazon. It will be at least a month from order to delivery, but that's got to be less frustrating than having it in your hands, and not being able to use it.
I'm sure the USB connection for charging uses only 3 or 4 wires, so it might be relatively easy to temporarily wire it, but at best, it would be highly vulnerable to breakage. I think you made the right choice to RMA it back and get a new one.
I have a quick question for anyone that already has a charging cable. Approximately how long is it? I looked at the picture in the link, with it wrapped up, but it doesn't look very long. Anything less than 6' will be less than perfect for me, although I could use a USB extension cable if necessary.
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
rcm_rx7 said:
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
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Find a universal USB charger for an iPad. It should charge the TF while powered off, or at least with the screen off. It will take longer to charge, of course, but it should do the job.

Replacing the usb charging connector

I just bought a att sgs2 on craigslist.. mint condition but the something is wrong with the usb connector in the phone.. I've tried a few different cables and they all work the same.. nothing when I plug them in but if I push the cable hard into the phone's usb connector it will work. So I need to replace it or just start using an external charger. Anyone have experience replacing one of these? Any input would be greatly appreciated.
The USB port is messed up u will need to replace that small part but only a expert or Samsung can repair that or u can just use an external charger
Sent from my SAMSUNG-SGH-I777 using xda premium
lol, good luck with that. You're going to need some pretty legit soldering skills, IIRC. You might be better off just replacing the mainboard.
If your phone is less than a year old you can get it replaced under warranty.
It is a fairly easy repair if you have basic repair skills (no soldering is required).
The charging port is part of a separate pcb/ribbon cable assembly, which you can obtain from several on-line sellers (sorry, but I cannot post any URL's).
Also, there are several videos on youtube that will show you exactly how to disassemble the i777 (and r&r the part).
= Dan =
js40667173 said:
It is a fairly easy repair if you have basic repair skills (no soldering is required).
The charging port is part of a separate pcb/ribbon cable assembly, which you can obtain from several on-line sellers (sorry, but I cannot post any URL's).
Also, there are several videos on youtube that will show you exactly how to disassemble the i777 (and r&r the part).
= Dan =
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Click to collapse
Thanks for that info. I've been concerned about the sturdiness/longevity of the usb connector on this phone since the day I got it. I've always been very careful with it, but things happen y'know. This is good to know because, even though it's covered by warranty, when/if mine decides to go I know it will be on day 366 of my ownership.

Help with micro usb! urgent :(

Somehow the micro usb port on the phone (the charger) has been mashed up inside, i think it may have been due to someone trying to fit the wrong charger into it.
a shop said it'd have to get sent away,
i was wondering if their is a place to send it to get fixed or it it fixable ?
atm im having to charge another battery with a docking station and swap battery's because it wont charge,
it did work a little earlier on today, charging. but i can see the insides are pretty well destroyed.
it looks like the piece can be removed and a new one soldered on,
any ideas ?
thanks.
Honestly, if somone on here knows how to fix hardware issues I am sure they can lend you a hand but otherwise you will have to go to a repair shop and have it serviced. Just make sure that everything is complete stock and bootloader is in locked state just to be safe. If you don't want to send it back through the mail you can always take to a sprint authorized repair shop.
If you want to attempt it yourself here you go
http://www.youtube.com/watch?v=jxiv3x88eRg
http://www.youtube.com/watch?v=fdxrPWrVgR8
http://www.youtube.com/watch?v=I-HlZQKQzoQ
http://www.ebay.co.uk/itm/New-HTC-E...K_Replacement_Parts_Tools&hash=item20ca337adf
Thanks guys, ive been looking online and some places seem to say they can fix it,
that video is just jokes, he faffs around with the thing im sure he ha no idea what hes doing.
ive found usb ports for other htc models just not the evo 3d.
ive realised it is quite a common problem
its charging via my docking station... just. obviously the internals of the micro usb are mashed up, and i know the replacement needs to be soldered on,
ive looked on some websites but cannot find anywhere to fix it.
its ok atm as its charging via dock, and i have a spare battery, also i can just take out my sd card to add stuff but it i rather annoying abd id like it fixed asap.
You could always use WiFi file explorer,of course WiFi is required but you can read and write the sdcard from your ip address,
Signature (Don't ask me for help, couldn't careless if your phone explodes)
strange thing is its connecting via my dock.. and charging, eventho the insides of the micro usb are mashed up..
it wont work with any other cable just in the dock...
im guessing the dock pin is slightly larger thus allowing a connection ?

[Q] Busted USB port - worth fixing?

My USB port hasn't worked for a few months. It was intermittent at first, but by now it's just dead. I bought a battery charger and a second battery, and just swapped them every night. Works well enough, but it's a PITA.
I've had my i9100g for just shy of 2 years, so it's supposed to still be under warranty (here in Germany, anyway). I sent it to the repair facility but they're giving me grief about running CyanogenMod. Note that the phone won't even charge from fully off -- it's *clearly* a hardware issue, but I don't know if I'll be able to talk them into fixing it. Otherwise, they want over a hundred euro to fix the phone (they insist on a full motherboard replacement), which IMHO is barely worth that new at this point.
If I can't get it fixed under warranty, should I try to get the local repair shop to replace just the USB port, or should I try to replace the whole motherboard myself? (I'm comfortable with disassembling fiddly electronics, but I can't do tiny surface-mount soldering.) Have any of you done either of these things?
Yes.I can change usb port/board in 5 minutes.Look at the you tube video that is posted in my motherboard thread.Also read 2 threads by duguet and keithharris about usb replacement.
You dont need to take out mb, just take out the mb screw closest to usb board to get room to pull out usb boards cable.The cable under the mb is stuck down with tape.
And you shouldnt need a new mb, someone is talking crap.
Thanks for the quick response. I didn't realize there was a separate daughterboard for the port; that should make things much easier! I think the service center said they'd have to replace the motherboard because that's the "approved solution" for running custom firmware -- what a bunch of assholes, seriously.
I think my plan will be:
* Try to get warranty replacement for the daughterboard
* If not, see what they charge to replace just that daughterboard for me (I already owe them 15 EUR for a "diagnostic" fee, which is waived if they do work, so it's a sunk cost)
* If that's too much, try to replace the board myself
ETA: I'm kind of embarrassed that I missed all the old posts about this apparently very common problem -- maybe I just didn't know what to search for, but it looks like this has happened to *at least* dozens of other users :-/
Or you could save yourself all that grief & just replace the USB board/port regardless. Will cost you a tenner, tops. As TheUnderling said, Keith's thread in General (search for 'replacing usb charger board' or similar as it isn't stickied) has all the info you need to get it done. It really is quick/easy to do yourself.
MistahBungle said:
Or you could save yourself all that grief & just replace the USB board/port regardless. Will cost you a tenner, tops. As TheUnderling said, Keith's thread in General (search for 'replacing usb charger board' or similar as it isn't stickied) has all the info you need to get it done. It really is quick/easy to do yourself.
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Click to collapse
I'm getting the phone shipped back, FYI.
Anyway, it sounded like a lot of people had issues with getting not *quite* the right board, which tanked their signal / reception quality. If I can clean the plug and everything works, I see no reason to open the thing (other than just to have a look round, which is always fun ).

phone only charge visually

I think it started when I spring cleaned the inside of my desktop system unit and accidentally plugged the front usb 2.0 connector (my pc is very old) to the motherboard in reverse. I didn't recognize it until I tried charging my phone through the front usb but my phone didn't charged at all and it suddenly got very hot instead.
After that, my phone won't charge through wall or usb anymore. It only displays that the phone is charging but the battery percentage is not really increasing. I already tried replacing the battery and also tried using a different wall charger and it's still the same. For now, I've been using an external battery charger since it's my only choice and I can't afford to buy a new phone.
Can somebody help me identify what parts were damaged and I need to replace in order to fix the problem? Do I need to buy an entire board replacement just to fix this?
BTW, I'm using i9100 Intl.
Thanks in advance.
Replace USB board/port; quick/easy/cheap (<US$15) to do yourself. KeithRoss39 has a guide in General which will enable you to get it done; there's a link to it in Hopper8's Odin Troubleshooting guide stickied in General if you can't find it with a search.
MistahBungle said:
Replace USB board/port; quick/easy/cheap (<US$15) to do yourself. KeithRoss39 has a guide in General which will enable you to get it done; there's a link to it in Hopper8's Odin Troubleshooting guide stickied in General if you can't find it with a search.
Click to expand...
Click to collapse
Thanks for the response.
Are you sure it's only the USB board/port that I need to replace? btw, file transfer is perfectly working, charging is the only problem.
USB board malfunction has become a common fault with this phone (and to be honest, all Samsung phones). The board rarely dies completely all of a sudden, almost always shows a couple of faults but works OK in other ways.
Fairly sure this will fix your problem, and given how cheap it is, you might as well try it before you start spending serious money taking it to a service centre or local mobile repair shop. If that's not the problem, it's likely something else on the motherboard but as to exactly what, that's impossible to say without the phone in front of us.
Replace the USB board & see, given you've tried different batteries & charges, it points to the board/port.
The fact that your phone is functioning normally when you insert an externally (fully) charged battery would indicate that the problem isn't with the motherboard.
The USB charger/port board is connected to the motherboard and is pretty much the only part of the phone that separates the motherboard from the charger. As @MistahBungle says, everything points to that board being faulty, and replacing it really does cost pocket change and is something that is relatively easy to do.......
BTW....here is a link to the guide that mb mentioned....
http://forum.xda-developers.com/showthread.php?t=2335961
Make sure you read the first post in full before you begin....
Sent from my Markox powered KitKatted S2
Thank you. I'll give it a shot.

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