Any know or have an issue with their VZW S4 rebooting on completely stock rom? I have a friend and her sister both have S4's and both will reboot up to 5 times a day. It appears to be high CPU usage apps, but I am not completely sure. It happens looking in Gmail, Chrome, Message, etc. She has already replaced it once in the store.
flamus said:
Any know or have an issue with their VZW S4 rebooting on completely stock rom? I have a friend and her sister both have S4's and both will reboot up to 5 times a day. It appears to be high CPU usage apps, but I am not completely sure. It happens looking in Gmail, Chrome, Message, etc. She has already replaced it once in the store.
Click to expand...
Click to collapse
Is the phone getting hot? It may be rebooting since it's overheating.
What you need to do is to understand why those applications are eating CPU. Perhaps clearing data on them will help.
k1mu said:
Is the phone getting hot? It may be rebooting since it's overheating.
What you need to do is to understand why those applications are eating CPU. Perhaps clearing data on them will help.
Click to expand...
Click to collapse
It is not getting hot at all. If you open Chrome, click any website, and while it loads -- phone reboots. If you then wait for it to boot up, open the Gmail app -- it's possible just scrolling through email for it to freeze. It's strange really. Hell, at one point, she walked out side to send a text and it just reset. It also reset on me after I pulled the USB cable out.
This is her second phone with this issue. The first one stop charging for some reason. Her sister had the exact same issue. Is there any known apps that run in the background that may cause it?
I haven't seen anything on random reboots for the S4 so it's strange.
flamus said:
It is not getting hot at all. If you open Chrome, click any website, and while it loads -- phone reboots. If you then wait for it to boot up, open the Gmail app -- it's possible just scrolling through email for it to freeze. It's strange really. Hell, at one point, she walked out side to send a text and it just reset. It also reset on me after I pulled the USB cable out.
This is her second phone with this issue. The first one stop charging for some reason. Her sister had the exact same issue. Is there any known apps that run in the background that may cause it?
I haven't seen anything on random reboots for the S4 so it's strange.
Click to expand...
Click to collapse
My rooted S4 has rebooted about 8 times. Each time I was using Chrome or a webapp (USAA) that had stopped responding.
onduty said:
My rooted S4 has rebooted about 8 times. Each time I was using Chrome or a webapp (USAA) that had stopped responding.
Click to expand...
Click to collapse
Installed HyperDrive via Safe Strap and so far two weeks and no reboots.
onduty said:
Installed HyperDrive via Safe Strap and so far two weeks and no reboots.
Click to expand...
Click to collapse
I thought about doing that but it's annoying really that stock is this bad on that phone.
onduty said:
My rooted S4 has rebooted about 8 times. Each time I was using Chrome or a webapp (USAA) that had stopped responding.
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Click to collapse
This one reboots that many times in just a couple of days
Side-Note: She got a second replacement. Hopefully it's better.
Hopefully its MDK
Sent from my SCH-I545 using xda app-developers app
Flamus,
Try disabling screen rotation for a day.
Related
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
Click to expand...
Click to collapse
Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
Click to expand...
Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
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Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.
Looks like I'm not alone either. Well, the only other person I know with an Evo 4G LTE experiences the exact same thing, at least.
You can play for about 10-15 seconds before the screen freezes. The background audio that plays during gameplay still can be heard, but the game is locked up.
It happens on all versions of the game even after uninstalling, restarting, and reinstalling.
Anyone else?
Quite curious.
Thanks
Works fine for me
Sent from my EVO using xda app-developers app
there all working fine for me. played it for about 20 minutes this morning with no issues other than the wife nagging me to mow the lawn lol.
2k4mach said:
there all working fine for me. played it for about 20 minutes this morning with no issues other than the wife nagging me to mow the lawn lol.
Click to expand...
Click to collapse
Strange... It doesn't work for us at all.
I don't have the wife app so I can't relate to the second part.
have you tryed rebooting the phone. my tablet has had this happen before with netflix and a reboot fixed it.
I just tried mine, and it seems to work OK. I just updated yesterday. I rebooted after the update so maybe that's why?!? Not sure. I believe there was an Angry birds app update that came through after the OTA update, but I could be speaking out my hind end.
I have the wife app, and she seems to be running stable so far today. This is always subject to change though
This is annoying enough that it moved me to backup my shizzle and completely wipe my device.
I did a factory reset and had it wipe out my SD card and phone storage both.
I got the phone back up and running, installed Angry Birds again.
Locked up 10 seconds into playing.
My friend and I continue to have the same issue.
Any ideas?
The stock browser keeps crashing on me too. The screen just goes white and nothing loads. This never happened before the OTA update. Also the youtube app gets stuck on a black screen. It's happened twice and I've had to reset my phone to fix it. It hasn't done it in awhile but it just sucks because it never did it before the update.
jimmyg41 said:
The stock browser keeps crashing on me too. The screen just goes white and nothing loads. This never happened before the OTA update. Also the youtube app gets stuck on a black screen. It's happened twice and I've had to reset my phone to fix it. It hasn't done it in awhile but it just sucks because it never did it before the update.
Click to expand...
Click to collapse
Same with me and stock browser
Not only am I having the browser issue I'm also getting a white screen for Gmail and Google maps and also have Google wallet not want to open. I've been having to reset my phone almost 2 times a day from these issues. Never happened at all before the ota update.
Sent from my EVO using Tapatalk 2
Juan...I forgot to mention Gmail in my post but I'm also getting a white screen upon opening gmail. A reset always fixes that but it's super annoying.
I have narrowed it down to only Google apps and the stock browser I can access all apps when it acts up with the white screens but it's weird that it started doing this after the ota update.
Sent from my EVO using Tapatalk 2
Have you guys try to do factory rest after OTA? I havent met this issue at all.
I think we are all having nightmares with these random reboots/crashes. Some people say that they get these problems only with browsers but many of us get random reboots or system crashes doing random stuff like uninstalling an app.
I thought maybe it's one of the dev options so I tried disabling Force 2D GPU option and I have not have any problems since. I want people to try this and see if you still get any reboots or crashes. The solution could be easier than we thought.
Mine has been disabled for a few days, but still getting the random reboots/ freezes.
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Mine had restarted a couple of times while using chrome. Once while in gallery. Other than that it's been really smooth sailing. It never started updating apps after a restart though, possibly timing? However you did say it has happened a few times so not sure.
Had a random reboot the first time I turned it on with the original software version but haven't had a reboot since. Not sure what the reason was to begin with but seems to have been resolved with software update
Sent from my Nexus 10 using Tapatalk 2
I've been getting random reboots the whole time. I'm sure it will get ironed out with some updates just got to wait 15 seconds for it to reboot lol
Sent from my GT-I9300 using xda premium
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Click to expand...
Click to collapse
Mine does this.
got one when using Chrome. Will try this solution out.
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Click to expand...
Click to collapse
Hasn't happened to me with the few resets I've had.
Finally happened to me 2x today after updating to 4.2.1. Had 4.2 the first 2 days I had the tablet and didnt have reboots. My reboot happened while playing Nova 3 and NFS Most wanted. Game froze and speaker gave a buzzing sound for 5-10 seconds then rebooted.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Click to expand...
Click to collapse
I have noticed that as well.
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Click to expand...
Click to collapse
+1 Mine has only restarted a couple of times, but it always updates at least 2 apps after restarting.
Quonith said:
+1 Mine has only restarted a couple of times, but it always updates at least 2 apps after restarting.
Click to expand...
Click to collapse
I think the updating apps might just be a play store check right after boot. If you know an app to be updated but haven't checked play store, try resetting your device, you might see it do that same thing.
Of course, I might be wrong, mine froze twice after finishing installing an app (dropbox the first time and a game the second)
I am suddenly getting a bunch of reboots and I really can't understand how or why. I can not uninstall any program else it will reboot instantly. is there any solution?
I don't get why people are still posting random solutions with placebo effects. It's been found using logs from crashes that it's due to the location services. That's why people initially thought it was HD Widgets, because they use location services for weather. That's why it still happens after a factory reset...
So do you have a solution ?
Sent from my GT-I9300 using xda premium
I seem to have issues when using Google products. I do NOT use chrome. An example, earlier tonight setting up a different Google wallet account my N10 froze and rebooted again. It was doing well for a while. (no chrome, no background sync in currents, no HD widgets) until 3 days ago. Now I am getting about one a day. Makes me mad, because it ran well for about 2 1/2 weeks. I haven't done anything out of the ordinary since then. I have had it set up the way I like since I got it on the 21st of Nov. (Lucky to get one on opening day 32gb.) I will have just shut off force rendering in developer options. I will post back here in a few days to report my findings. I hope this is a fix!! I believe it may be that, I did enact FR a bit ago but not sure when...
freezing and rebooting
I've tried everything and still keep getting the random reboots and yesterday my table started freezing a lot wasn't having that problem before it's frustrating
this was my first Nexus device and will be my last i sold my samsung galaxy tab 10.1 for this one and it's been nothing but headaches i've already replaced two tabs and i'm on my third becasue google keeps telling me to replace the unit and i asked them about a fix and tech support told me they were not aware of any issues can you believe that BS i'm very dissappointed with this device Samsung built a great tab for google and google messed it up. I really don't know if i can wait for a software fix. Feel like taking the tab and smashing it.
Uninstall Facebook you guys
I've no crashes with paranoid android and that manta kernel (plus, i'm overclock and undervolted)
Location is totally disabled for me.. Don't need it anyways..
No crashes.. I could show a weeks worth of on time if I wanted to
Sent from my SGH-I317M using xda app-developers app
aznmode said:
Finally happened to me 2x today after updating to 4.2.1. Had 4.2 the first 2 days I had the tablet and didnt have reboots. My reboot happened while playing Nova 3 and NFS Most wanted. Game froze and speaker gave a buzzing sound for 5-10 seconds then rebooted.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I just had a crash while playing Chaos Rings. The device buzzed and five seconds later rebooted. I crash two or three times a day, usually in the browser.
Anyone having issues with their phone? After taking the kitkat update, my phone seems laggier, battery drains quicker and sometimes my screen goes black amd i cant answer a phone call. Noticing the phone freezing now also.
skillzo1 said:
Anyone having issues with their phone? After taking the kitkat update, my phone seems laggier, battery drains quicker and sometimes my screen goes black amd i cant answer a phone call. Noticing the phone freezing now also.
Click to expand...
Click to collapse
Couple of things.
One, with upgrades like this, it's usually a good idea to do a factory reset after backing up your data. 4.3 was like this.
Two, when installing an update/new Rom, sometimes it takes a couple of days for it to "calm down" and settle in.
Thanks lawless.
-Lawless said:
Couple of things.
One, with upgrades like this, it's usually a good idea to do a factory reset after backing up your data. 4.3 was like this.
Two, when installing an update/new Rom, sometimes it takes a couple of days for it to "calm down" and settle in.
Click to expand...
Click to collapse
Thanks lawless
No problem. Hope it works out for you.
My wife's phone is 4.4 via ota and messes up once a day
sent by safestrap enabled bajarom
Go to setting more and then location and then under mode change to power save mode for battery
Sent from my SCH-I545 using XDA Premium HD app
About the screen off during phone calls; there's a setting in the Call menu you can tick to prevent the screen cutting off during calls. That might be it.
Anyone else getting random reboots on their Nexus 9? I I have had 3 already this morning, always seems to be when I'm in a Google app - Play, Music etc?
Any ideas how I can diagnose this and stop it happening?
None in my 24hrs of ownership.
Sent from my Nexus 5 using XDA Free mobile app
Haven't had one in ~48 hours, with moderate (and heavy at times) usage
StuMcBill said:
Anyone else getting random reboots on their Nexus 9? I I have had 3 already this morning, always seems to be when I'm in a Google app - Play, Music etc?
Any ideas how I can diagnose this and stop it happening?
Click to expand...
Click to collapse
If I had random reboots I'd flash the factory image and see if that solves it. If it doesn't them rma the device
Sent from my Nexus 5 using XDA Free mobile app
Well I had it running all morning connected to logcat, and I didn't get one reboot.
If I get another one, I might flash the stock image!
Since I adb restored some of my apps from another tablet I have had nothing but reboots. It's getting very, very annoying.
Is there any logcat or last.kmesg I can get that would tell my why it's rebooting??
UPDATE : Just checked and there is no last_kmsg in /proc, anyone know where it is now?
I had 1 sudden reboot in the 3 days of ownership.
This was after an antutu benchmark (which crashed), then I opened a process viewer app which rebooted the tablet (but otherwise just runs without problems).
almost once a day
i am experiencing random reboots almost once a day. I am wondering if anyone made any progress with these?
jsteez said:
i am experiencing random reboots almost once a day. I am wondering if anyone made any progress with these?
Click to expand...
Click to collapse
Have you flashed the factory image to see if that cures it?
Sent from my Nexus 9 using XDA Free mobile app
I had a single reboot since I bought me Nexus 9 soon after it was released and I use it multiple times a day.
I would highly recommend clearing cache and data for the apps you suspect are causing the random reboots.
If that doesn't work, try resetting your whole tablet.
I never had a single reboot since I bought the device.
Maybe it's because of the restore option at the first start of the tablet? I never restore apps and data and there are no problems.
Sent from my Nexus 9
I've had my tablet freeze up and restart numerous times.
Smokuevo said:
I've had my tablet freeze up and restart numerous times.
Click to expand...
Click to collapse
Have you tried resetting Android?
woshiweili said:
Have you tried resetting Android?
Click to expand...
Click to collapse
Factory reset? No. Was it mentioned it fixes issues?
Yes
Me too
I've been getting these too, not quite as frequently though. It also doesn't seem to matter what app I'm using. It really is random. I usually see it happen a couple of times a week. I'm not a heavy user. I've been reluctant to reset and I've been holding off on unlocking, rooting, etc at least until it's out of warranty. I guess it's time to try a reset though.
Has anyone who was having the random reboot issue tried resetting back to factory and confirmed that it resolves the issue? I saw people recommending it but I didn't see anyone state for sure that it had solved the problem for them.
My tablet reboots roughly once per week. I've reset the tablet several times and flashed it twice. I didn't download any apps to eliminate any potential conflicts. All to no avail.
The device info on my profile needs to be updated.
For some strange reason I installed One Drive and my tablet went mad, massive slowdowns, reboots many times a day. Removed it and it's been rock solid since...
my wife's Nexus 9 has random reboots at least once a day, as well. This happened when it was stock and as a test I just put a ROM on it and it still reboots. I'm thinking about calling HTC to see if we can get a replacement.
Did you get an progress on this? Mine is doing it, totally stock not rooted. I'm about to reset and start again. Just want to make sure it's not hardware as I want to look at custom roms and rooting fun