Let try to help Themer with bugs and crashes - Themer General Discussion

Hi to all
Myself and others including @alldroid are trying to help @ThemerSupport in way of giving as much info as possible regarding any crashes or bugs.
So to any one that has issues to try to help further and gather more info can you please tell us a couple of things.
1. Which device you have and which OS
2. Any mods you have ie change in dpi and so on
3. When you have the issue what happens and when does it happen (is there any pattern to this issue or is it random)
And remember the more info and feedback we give the better themer will become so come on themer has put in so much hard work for us with this app let's try to help them with as much info as we can.
Thanks for any info given and thanks to all the themer users for continuing to support themer and a very big thanks to the @ThemerSupport team
All the best
Moley
Sent from my RAZR I screen to your screen using a strange thing known as the world wide web

---

dj_mol3y_x8 said:
Hi to all
Myself and others including @alldroid are trying to help @ThemerSupport in way of giving as much info as possible regarding any crashes or bugs.
Click to expand...
Click to collapse
Thanks Mo this truly means a lot, it's users like yourself and @alldroid that will help make Themer into the ultimate launcher with the best user experience! :highfive:

---

ThemerSupport said:
Thanks Mo this truly means a lot, it's users like yourself and @alldroid that will help make Themer into the ultimate launcher with the best user experience! :highfive:
Click to expand...
Click to collapse
No problems just doing what I can to better a very good app. OK it has some bugs and crashes from time to time but its still in beta. And the more info you get from users about bugs and crashes on different devices the better chance you have of fixing and removing the bugs and crashes there for moving the app forward and out of beta.
Which in the long run will be benefit the users of themer.
I see so many post all over xda where a user will post
"it don't work"
and to be honest that is no help to any one.
And as there will always be times where the crash repot box will not show. So the next best thing is to make a simple post giving as much info about the bug or crash there for making it easier to solve.
I hope this topic will be used as I hope.
As with out full support from user themer
Will be trying to fix bugs and crash's alone which will be hard. And to me the best info (feedback) you can get will be from the people that use Themer Beta
All the best
Moley
Sent from my RAZR I screen to your screen using a strange thing known as the world wide web

---

Yeah no matter how small you think the problem is please let us know,the more taking part in this the better for users and themer

---

@ThemerSupport @alldroid
So I update to the latest version of themer and after 5 min's here is some screen shots of what happened.
1. I tried to switch to another theme and it hung for about 50 seconds saying loading then loaded with no widgets just the wallpaper and a error message saying re doing widget host all widgets lost.
2. So I changer back go my g+ theme and it loaded straight away.
3. So then I tried to export the theme as a new one (same theme I just changed the name an themer crashed)
I will stay on the latest version for a couple more days to see if I get any other bugs or crashes.
Any thing I find I will snap a screen shot and upload with info of what happened.
All the best
Moley
Sent from my RAZR I screen to your screen using a strange thing known as the world wide web

---

@ThemerSupport @alldroid
Sorry for got to upload the screen shots
All the best
Moley
Sent from my RAZR I screen to your screen using a strange thing known as the world wide web

---

that's exactly it mate,forgot to take bloody screenshots though.After rebooting phone weather is now fine.

---

I thought this was always the proper way to report bugs! =P
I guess most of the users aren't used to that though.
Cheers on educating the masses! =D
Sent from my SAMSUNG-SM-N900A using xda app-developers app

---

Ryo Misaki said:
I thought this was always the proper way to report bugs! =P
I guess most of the users aren't used to that though.
Cheers on educating the masses! =D
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Yes this is the proper way to report a bug but time after time I'm reading posts like
"It don't work" or "it crashes a lot" not just here in the themer section but all over xda. And to be honest post like
"it don't work" are no help where if a user was to post a simple post like
IE:
After the update I'm now finding that after I export a theme for a 3rd time themer crashes and I have to reboot
I have a Motorola RAZR I (xt890)
Running stock 4.1.2 with no mods and not rooted
As this is much more help as now the themer team will know what crashed and what a user was doing when the crash happened which is a very big help as there are many thing in a app they could cause a crash.
And 1 big problem with development is a dev can spend a long time to fix a bug which in turn might cause conflict somewhere else causing something else to crash so its not always as simple as I'll change (example) a . to a - by doing this it might conflict to something elsewhere resulting in further bugs and crashes.
So if a link can be made in a crash IE ever time I do a 3rd export themer crashes. So now the themer team know there is some sort of conflict going on there.
So all I'm trying to do is get as many users as possible to post full info about there bug/crash to try and build a bigger picture and hopefully make some links as to what causes what.
All the best
Moley
Sent from my RAZR I screen to your screen using a strange thing known as the world wide web

---

dj_mol3y_x8 said:
Yes this is the proper way to report a bug but time after time I'm reading posts like
"It don't work" or "it crashes a lot" not just here in the themer section but all over xda. And to be honest post like
"it don't work" are no help where if a user was to post a simple post like
IE:
After the update I'm now finding that after I export a theme for a 3rd time themer crashes and I have to reboot
I have a Motorola RAZR I (xt890)
Running stock 4.1.2 with no mods and not rooted
As this is much more help as now the themer team will know what crashed and what a user was doing when the crash happened which is a very big help as there are many thing in a app they could cause a crash.
And 1 big problem with development is a dev can spend a long time to fix a bug which in turn might cause conflict somewhere else causing something else to crash so its not always as simple as I'll change (example) a . to a - by doing this it might conflict to something elsewhere resulting in further bugs and crashes.
So if a link can be made in a crash IE ever time I do a 3rd export themer crashes. So now the themer team know there is some sort of conflict going on there.
So all I'm trying to do is get as many users as possible to post full info about there bug/crash to try and build a bigger picture and hopefully make some links as to what causes what.
All the best
Moley
Sent from my RAZR I screen to your screen using a strange thing known as the world wide web
Click to expand...
Click to collapse
We do get a couple of reports like this, but as you said we need a lot more in order to pin-point the root of the problem.
A new update is coming soon that should hopefully fix these issues.

---

just added new style using nothing but latest version and so far everything is fine only had one lock up when trying save a theme
---------- Post added at 10:14 PM ---------- Previous post was at 10:11 PM ----------
addendum
Just remembered seems email is to pot I keep getting a null as account doesn't seem to recognise the gmail account even though when clicked it recognises the account settings
tried to add account manually,now I only get invalid account

---

alldroid said:
just added new style using nothing but latest version and so far everything is fine only had one lock up when trying save a theme
---------- Post added at 10:14 PM ---------- Previous post was at 10:11 PM ----------
addendum
Just remembered seems email is to pot I keep getting a null as account doesn't seem to recognise the gmail account even though when clicked it recognises the account settings
tried to add account manually,now I only get invalid account
Click to expand...
Click to collapse
Even if you go into your Themer Settings - Email account - and change it from there?

---

yeah I get the you are not logged in message,but can acess mail in usual way

---

now another issue,working on a style and it doesn't save changes.If you look at the attached screenshots you will see what I mean.In edit mode it is how it should be,but as soon as I save you can see the difference,it's as if it doesn't remember the changes made.

---

reboot doesn't clear it,have rolled back to 1.17 and it stays the same

---

alldroid said:
reboot doesn't clear it,have rolled back to 1.17 and it stays the same
Click to expand...
Click to collapse
@alldroid
Hi bro I have found if you just install 1.17 over the top of v1.19 the bugs get worse so I unstalled altogether than just installed v1.17 as a new install and that fixed all for me
All the best
Moley
Sent from my RAZR I screen to your screen using a strange thing known as the world wide web

---

yeah I did do Moley m8 still the same

---

alldroid said:
yeah I did do Moley m8 still the same
Click to expand...
Click to collapse
That's weird I'm not getting that and half way through a new theme
All the best
Moley
Sent from my RAZR I screen to your screen using a strange thing known as the world wide web

---

yep just don't understand it spent bloody hours on this on too !!! it gets weirder too seems this only affects the one style,no matter how many times I change the wallpaper,only thing that makes any kind of sense is that the themer widget is corrupt although no indication like it usually does if the widget gets corrupt

---

alldroid said:
yep just don't understand it spent bloody hours on this on too !!! it gets weirder too seems this only affects the one style,no matter how many times I change the wallpaper,only thing that makes any kind of sense is that the themer widget is corrupt although no indication like it usually does if the widget gets corrupt
Click to expand...
Click to collapse
That is strange.
Just a stab in the dark but did you start the theme on the newer version of themer then go back to v1.17 ?
Only reason I ask is the newest version will have all the stuff from past builds but v.1.17 will not have the things from v1.19 and if they have made changes to the everything widget in the newer version it might be conflicting with the everything widget in v1.17
All the best
Moley
Sent from my RAZR I screen to your screen using a strange thing known as the world wide web