Do not own my old devices - Android Q&A, Help & Troubleshooting

I used to own a Nexus 10 and a Note II, sold them.
Google seems to think I still own the devices.
How can I tell Google they are not mine?

AstroDigital said:
I used to own a Nexus 10 and a Note II, sold them.
Google seems to think I still own the devices.
How can I tell Google they are not mine?
Click to expand...
Click to collapse
Have you wiped them and removed your Google account before selling them?

polobunny said:
Have you wiped them and removed your Google account before selling them?
Click to expand...
Click to collapse
Yes always do a full wipe.

AstroDigital said:
Yes always do a full wipe.
Click to expand...
Click to collapse
Then the only issue is that you still see them in the Play Store, right? You can hide them from the list, but you can't delete them.
Log in from a computer and go to play store settings and hide it from there.

Ok Thanks. I hide them I was hoping Google Play allowed you to delete them but if hiding them is the best I can do .....
Google play has 6 devices listed I only own one tablet and one smart phone.
Thanks Again.

AstroDigital said:
Ok Thanks. I hide them I was hoping Google Play allowed you to delete them but if hiding them is the best I can do .....
Google play has 6 devices listed I only own one tablet and one smart phone.
Thanks Again.
Click to expand...
Click to collapse
Yeah you're not the only one. I've had 2 entries for the same in the past but one eventually disappeared. *shrugs*

Related

[Q] Google Play "Missing Apps" Issue

Hello,
My problem is identical to the one show here:
http://forum.xda-developers.com/showthread.php?t=1377514
Basically, when you go to "My Apps" in google play, it just says "Applications and Games owned by this account will appear here."
I am unable to download previously purchased apps.
I have tried ALL the solutions on that thread to no avail.
It happened after I upgraded my Rom to a newer version (hydrogenics 23/03 to 25/03) but I doubt it is ROM related, since flashing back to the backup of my 23/03 rom does not resolve the problem.
My Google Play app is on the latest version (3.5.15) which is supposed to solve this issue.
I am really desperate and at a loss. Anyone can help?
Link them from titanium backup market doctor
Sent from my GT-I9100 using Tapatalk 2 Beta-4
I have tried that. Does not help
Have that problem to, google play only shows the installed apps you bought and not the not yet installed ones. Type the name of the app in the market search bar and you can download and install it and then it shows up in the installed apps list.
At least for me it worked
gee2012 said:
Have that problem to, google play only shows the installed apps you bought and not the not yet installed ones. Type the name of the app in the market search bar and you can download and install it and then it shows up in the installed apps list.
At least for me it worked
Click to expand...
Click to collapse
Nope, I can't even install apps that I had previously purchased. Sigh.
Jeremy said:
Nope, I can't even install apps that I had previously purchased. Sigh.
Click to expand...
Click to collapse
After market doctor try installing an app and rebooting
sahibunlimited said:
After market doctor try installing an app and rebooting
Click to expand...
Click to collapse
Nope doesnt work
Jeremy said:
Nope doesnt work
Click to expand...
Click to collapse
Can`t you search for an free or bought app in the google play searchbar and download/install it?
gee2012 said:
Can`t you search for an free or bought app in the google play searchbar and download/install it?
Click to expand...
Click to collapse
The thing is, the purchased app doesn't even say "purchased". It just states the price like I have never purchased it at all.
Then when I try to "purchase" it again, it gives me a 403 error.
When I override it with the old Android market (2.3.6) it works fine.
Do note that even with Google Play in the Browser the same problem persists (Purchased apps are not shown as purchased, but purchase history is seen in Google Wallet, trying to purchase them again gives me an error, similar to what happens in the phone). Seems to be a problem on Google's end but I don't know why. I have emailed them but they have yet to reply.
Jeremy said:
The thing is, the purchased app doesn't even say "purchased". It just states the price like I have never purchased it at all.
Then when I try to "purchase" it again, it gives me a 403 error.
When I override it with the old Android market (2.3.6) it works fine.
Do note that even with Google Play in the Browser the same problem persists (Purchased apps are not shown as purchased, but purchase history is seen in Google Wallet, trying to purchase them again gives me an error, similar to what happens in the phone). Seems to be a problem on Google's end but I don't know why. I have emailed them but they have yet to reply.
Click to expand...
Click to collapse
Try clearing the data in google play in settings, apps, all. Load google play and close after it has loaded it and open it again. Your apps should now be visible
gee2012 said:
Try clearing the data in google play in settings, apps, all. Load google play and close after it has loaded it and open it again. Your apps should now be visible
Click to expand...
Click to collapse
Haha that's the first thing I tried. Like I said, weird thing is, even on the browser on my computer the issue persists with the purchased apps, let alone the "My Apps" list.
It's so frustrating I'm about to smash the darn thing
Help
Sent from my GT-I9100 using xda premium
Jeremy said:
It happened after I upgraded my Rom to a newer version (hydrogenics 23/03 to 25/03) but I doubt it is ROM related, since flashing back to the backup of my 23/03 rom does not resolve the problem.
Click to expand...
Click to collapse
I think it is ROM related. Paradoxxx (Hydrogenics' dev) was aware of it anyway.
I had this problem on his 29/03 version, did a full wipe (wipe data/wipe cache/dalvik/format system) and installed the 31/03 version, all was fine.

What apps (htc, tmobile, etc) are safe to disable on phone?

would appreciate any advice on this by those who've started to experiment.
bob13bob said:
would appreciate any advice on this by those who've started to experiment.
Click to expand...
Click to collapse
You can easily disable all of the "T-Mobile" apps: T-Mobile My Account, T-Mobile Name ID, T-Mobile TV
I've also disabled TalkBack, Rescue, Polaris Office, News & Weather, Lookout Security,Kid Mode, Hangouts, Google Play Music, Google Play Movies & TV, Google Play Magazines.
As far as the HTC applications, I haven't began to disable any of them yet...
Thanks for your post, I was able to disable some more apps
Sent from my HTC One using Tapatalk 2
Aetherhole said:
You can easily disable all of the "T-Mobile" apps: T-Mobile My Account, T-Mobile Name ID, T-Mobile TV
I've also disabled TalkBack, Rescue, Polaris Office, News & Weather, Lookout Security,Kid Mode, Hangouts, Google Play Music, Google Play Movies & TV, Google Play Magazines.
As far as the HTC applications, I haven't began to disable any of them yet...
Click to expand...
Click to collapse
Why google music?
If you dont use it, I would disable it.
bob13bob said:
If you dont use it, I would disable it.
Click to expand...
Click to collapse
yeah but you can uninstall google music
so why not uninstall that
I did uninstall it. Those were just a list of apps that I disabled or uninstalled.
Aetherhole said:
I've also disabled .
Click to expand...
Click to collapse
I don't see, "or uninstalled" anywhere here.
So whats wrong with Google Music?
Do semantics really matter? And does it really matter whether or not I said it in my original post or if I clarified in my next post that it was either disabled OR "uninstalled"? The point is these apps that I mentioned are no longer present blaring in my face whenever I access my phone.
What's wrong with Google Music? Nothing -- if you want to use it. Me, personally? Google Music is a subscription-based service and it is something that, to me, is not worth it's value monthly.
bob13bob said:
would appreciate any advice on this by those who've started to experiment.
Click to expand...
Click to collapse
Actually I posted 3 weeks ago a complete thread and illustrated pics on freezing 82 system apps safely
Link http://forum.xda-developers.com/showthread.php?t=2255244
Sent from my HTC One using xda app-developers app

[Q] Google play no longer showing tablet apps?

As of recently, I've noticed that the play store no longer has tablet spptlight, or even show which apps are made of tablet.
I used to be able go see "Designed for phones", but now nothing at all.
Does this mean Google doesnt care anymore?
Nobody?
Scintillation said:
Nobody?
Click to expand...
Click to collapse
Try clear data of Play Store and google play services.
Sithu Htun said:
Try clear data of Play Store and google play services.
Click to expand...
Click to collapse
Unfortunately, its still the case.
This is not an issue for others? I feel as if Google abandoned tablet owners.

Google Assistant Settings - Issue

Hey, is anyone else having problems getting into the assistant settings menu, i'm talking about this menu.
(open assistant > settings and then settings again)
https://i.imgur.com/oja8akG.jpg
Tried clearing cache and data of both Google and play apps, I also tried the beta channel download same thing, I tap settings it almost like the page pops ups and vanishes within a second, both settings and explore are doing this.
B1naryBlaz3 said:
Hey, is anyone else having problems getting into the assistant settings menu, i'm talking about this menu.
(open assistant > settings and then settings again)
https://i.imgur.com/oja8akG.jpg
Tried clearing cache and data of both Google and play apps, I also tried the beta channel download same thing, I tap settings it almost like the page pops ups and vanishes within a second, both settings and explore are doing this.
Click to expand...
Click to collapse
Nope, I can change my Assistant settings easily. But my menu is different.
Hey, is anyone else having problems getting into the assistant settings menu, i'm talking about this menu.
(open assistant > settings and then settings again)
Click to expand...
Click to collapse
Yep, same here. P20 EML-L29 running 8.1.0.110(C432)
Nope, I can change my Assistant settings easily. But my menu is different.
Click to expand...
Click to collapse
No, that's just the menu we want to access but can't
So I guess I have to revoke the microphone authorization for the Google app to get rid of Google assistant for now.
Grazmeister said:
Nope, I can change my Assistant settings easily. But my menu is different.
Click to expand...
Click to collapse
@2001db8, is correct thats the menu we cant get to, the one I shared is the one just before it, sorry should have been more clear.
@Grazmeister what version of the app do you have ?
B1naryBlaz3 said:
@2001db8, is correct thats the menu we cant get to, the one I shared is the one just before it, sorry should have been more clear.
@Grazmeister what version of the app do you have ?
Click to expand...
Click to collapse
This one.
I access the settings by pressing Home Button and then by clicking on the blue icon on the top right side
@B1naryBlaz3 I fixed it with my P20 by disabling and uninstalling Google Play Services via "System Settings -Apps -> Google Play Services -> Deactivate" and then afterwards installing the Google Play Services update again when prompted. This actually fixed a lot of issues I had
2001db8 said:
@B1naryBlaz3 I fixed it with my P20 by disabling and uninstalling Google Play Services via "System Settings -Apps -> Google Play Services -> Deactivate" and then afterwards installing the Google Play Services update again when prompted. This actually fixed a lot of issues I had
Click to expand...
Click to collapse
Works until I restart the phone again, I also factory reset 4 times yesterday to try and isolate the issue, its definitely something thats part of the default install, everything is fine until it updates the stock stuff and then you restart.
B1naryBlaz3 said:
Works until I restart the phone again, I also factory reset 4 times yesterday to try and isolate the issue, its definitely something thats part of the default install, everything is fine until it updates the stock stuff and then you restart.
Click to expand...
Click to collapse
Which Google Play Services version are you running?
Grazmeister said:
Which Google Play Services version are you running?
Click to expand...
Click to collapse
12.6.73
B1naryBlaz3 said:
12.6.73
Click to expand...
Click to collapse
Well it's the same as mine. The problem may be the Google Play Services as @2001db8 pointed out. You have all the permissions granted to Assistant?
Grazmeister said:
Well it's the same as mine. The problem may be the Google Play Services as @2001db8 pointed out. You have all the permissions granted to Assistant?
Click to expand...
Click to collapse
Its got all the permissions , if I clear the cache on the Google play services, it will start working, the google auth app wont though and one I restart it breaks the assistant again.
What Models are you guys using , mine is a ANE-LX2
B1naryBlaz3 said:
Its got all the permissions , if I clear the cache on the Google play services, it will start working, the google auth app wont though and one I restart it breaks the assistant again.
What Models are you guys using , mine is a ANE-LX2
Click to expand...
Click to collapse
I'm on an LX1. An offtopic question do you have a gyroscope sensor in your phone?
Grazmeister said:
I'm on an LX1. An offtopic question do you have a gyroscope sensor in your phone?
Click to expand...
Click to collapse
and today I learned, that no I don't , guess they needed to cut cost somewhere.
Does yours ?
I wonder if the OS versions have anything to do with the problems I am having.
Grazmeister said:
I'm on an LX1. An offtopic question do you have a gyroscope sensor in your phone?
Click to expand...
Click to collapse
B1naryBlaz3 said:
and today I learned, that no I don't , guess they needed to cut cost somewhere.
Does yours ?
Click to expand...
Click to collapse
i know it's off topic but i thought i should chime in so i'm not sure about you guys but i am also on an LX1 and i do have gyro as you can see in the long screenshot (lol) attached to this post
edit : the app used to check the specs is DevCheck
touns_j said:
i know it's off topic but i thought i should chime in so i'm not sure about you guys but i am also on an LX1 and i do have gyro as you can see in the long screenshot (lol) attached to this post
edit : the app used to check the specs is DevCheck
Click to expand...
Click to collapse
Did you get the handset from cell c ? Trying to figure out how the various operators decide which version they sell, got mine from Telkom if I knew the other version had more internals I would have opted for that, this is what I get for not doing my homework.
B1naryBlaz3 said:
Did you get the handset from cell c ? Trying to figure out how the various operators decide which version they sell, got mine from Telkom if I knew the other version had more internals I would have opted for that, this is what I get for not doing my homework.
Click to expand...
Click to collapse
I got mine from Vodacom
touns_j said:
I got mine from Vodacom
Click to expand...
Click to collapse
And I take it you have no problems with the Google Assistant Settings or Google auth app
B1naryBlaz3 said:
And I take it you have no problems with the Google Assistant Settings or Google auth app
Click to expand...
Click to collapse
I have no issue whatsoever, I use the Google assistant on a daily basis ( Yeah I'm that lazy lol) and the Google authentication app is working just fine (I have setup my two way authentication code for my various emails accounts and other stuff) i'm pretty happy with this p20 lite and I wasn't expecting to have such a good experience in the first place.
touns_j said:
I have no issue whatsoever, I use the Google assistant on a daily basis ( Yeah I'm that lazy lol) and the Google authentication app is working just fine (I have setup my two way authentication code for my various emails accounts and other stuff) i'm pretty happy with this p20 lite and I wasn't expecting to have such a good experience in the first place.
Click to expand...
Click to collapse
And I take it you have restarted your phone recently at least, mine works fine until I do that, then the auth camera and assistant settings break

Honor 10 & Google Pay

Hello folks,
Did anyone besides me try to get Google Pay (and its "payment in stores"-feature - NFC Payment) to work?
The bank/card I'm using supports Google Pay but as soon as I'm finishing the adding procedure of the card, there's a notification saying I won't be able to pay with it in stores.
Now after I've talked to my bank's support and Google Pay support (who give cryptic answers though) it seems like the Google Pay App just doesn't want to work with the Honor 10.
Which is why I would like to know if there is someone who got GPay to work in their Honor 10.
Thanks in advance for suggestions or sharing experiences!
vollkornbaguette said:
Hello folks,
Did anyone besides me try to get Google Pay (and its "payment in stores"-feature - NFC Payment) to work?
The bank/card I'm using supports Google Pay but as soon as I'm finishing the adding procedure of the card, there's a notification saying I won't be able to pay with it in stores.
Now after I've talked to my bank's support and Google Pay support (who give cryptic answers though) it seems like the Google Pay App just doesn't want to work with the Honor 10.
Which is why I would like to know if there is someone who got GPay to work in their Honor 10.
Thanks in advance for suggestions or sharing experiences!
Click to expand...
Click to collapse
Check for playstore certification .
If its uncertified its the issue.
On my Honor 10 it works perfectly even with Magisk installed.
In some reviews I heard that in the Chinese version (6gb ram) Gpay did not work.
If you have chinese version - you have answer.
can5ona said:
In some reviews I heard that in the Chinese version (6gb ram) Gpay did not work.
If you have chinese version - you have answer.
Click to expand...
Click to collapse
oh gawd...
Yes I have.
czacha994 said:
On my Honor 10 it works perfectly even with Magisk installed.
Click to expand...
Click to collapse
I assume u have the EU/Global 4gb version?
vollkornbaguette said:
oh gawd...
Yes I have.
I assume u have the EU/Global 4gb version?
Click to expand...
Click to collapse
Indeed, I have C432.
i come to you with amazing news, i had the exact same problem! (i have the 6gb global version)
My work around is, i clicked on the "wallet" app first, also known as "google wallet", i started and set that up first.
Then i opened up google pay, and bam, worked straight away!
white_puma said:
i come to you with amazing news, i had the exact same problem! (i have the 6gb global version)
My work around is, i clicked on the "wallet" app first, also known as "google wallet", i started and set that up first.
Then i opened up google pay, and bam, worked straight away!
Click to expand...
Click to collapse
Wow okay, thanks for the answer! Which Google Wallet App did you use though, I thought it was substituted by Google Pay?
vollkornbaguette said:
Wow okay, thanks for the answer! Which Google Wallet App did you use though, I thought it was substituted by Google Pay?
Click to expand...
Click to collapse
There should be a default "wallet" app that comes with the phone, when opening it it shows up as "google wallet". However i did notice that when trying to search for it on the play store it doesnt come up.....maybe your right and it was substituted, but i know the "wallet" app came with the phone.
If you havent uninstalled it, then launch that and give it a try, if you have already uninstalled it then i'm not sure what options we have available.
white_puma said:
There should be a default "wallet" app that comes with the phone, when opening it it shows up as "google wallet". However i did notice that when trying to search for it on the play store it doesnt come up.....maybe your right and it was substituted, but i know the "wallet" app came with the phone.
If you havent uninstalled it, then launch that and give it a try, if you have already uninstalled it then i'm not sure what options we have available.
Click to expand...
Click to collapse
Hey, thanks again.
The only Wallet app that was on my Phone is the Huawei Wallet – which doesn't work for me (in Germany as it seems). I can't add anything there, it'll give me an error instead.
Also, could you maybe describe what exactly didn't work for you before and what does work now?
And do you have the COL-AL10 as well? (mine is the 64gb / 6gb China version – there is no 6gb global version, is there?)
I was now able to add the card to Google Pay successfully so it even shows the card in the Payment ("Zahlung") Tab in the App.
But I still can't get the contactless payment to work. It always says it "Wasn't possible to configure the card for contactless payment in stores".
vollkornbaguette said:
Hey, thanks again.
The only Wallet app that was on my Phone is the Huawei Wallet – which doesn't work for me (in Germany as it seems). I can't add anything there, it'll give me an error instead.
Also, could you maybe describe what exactly didn't work for you before and what does work now?
And do you have the COL-AL10 as well? (mine is the 64gb / 6gb China version – there is no 6gb global version, is there?)
I was now able to add the card to Google Pay successfully so it even shows the card in the Payment ("Zahlung") Tab in the App.
But I still can't get the contactless payment to work. It always says it "Wasn't possible to configure the card for contactless payment in stores".
Click to expand...
Click to collapse
Mine is the COL-TL10. (6gb 128gb version)
The way the issue would occur for me is, i would go click on google pay, and it would just keep trying to load.....forever, one time i managed to get in then as soon as i tried to add a card it crashed again.
But as mentioned this was all fixed after opening that wallet app (i assume the first launch of it installed something in the background that prevented the crash), how google pay loads up and works perfectly.
It seems we have different phone versions, perhaps that could be why there is the difference with the wallets.
Sorry i couldn't have been of more help
I am having this issue as well on my honor 10 from China
reset to factory your phone, and install these gapps, one by one. SKIP GMS-ONLY INSTALL GMS IF YOU ENCOUNTER GMS ERROR.
http://en.mail.qq.com/cgi-bin/ftnEx...35f0e505800162334604f455517365f&code=0a74e6bd
Okay, thank you.
Have you personally had this issue and fixed it this way?
No, but i have this package installed and i have no problem with payment and google play is certified.
Do you have COL-AL10(C00)?
Garkan said:
No, but i have this package installed and i have no problem with payment and google play is certified.
Do you have COL-AL10(C00)?
Click to expand...
Click to collapse
Yes I do have that version of the honor. Okay I will give it a try. I am not very savvy. I just don't know how to find those files once I factory reset.
korinthian11 said:
Yes I do have that version of the honor. Okay I will give it a try. I am not very savvy. I just don't know how to find those files once I factory reset.
Click to expand...
Click to collapse
1.reset
2. remove all chinese bloatware
3. get the archive form above, unrar, put them on the phone via usb and install. Skip the GMS.
Garkan said:
1.reset
2. remove all chinese bloatware
3. get the archive form above, unrar, put them on the phone via usb and install. Skip the GMS.
Click to expand...
Click to collapse
Phone tells that I have a newer version of Google Services Framework. I didn't find this app. So now there are 2 apps that I couldn't install - gms and Google Services Framework. What should I do?
Install the rest of them, and all should be good. Did you reset?
Re
Garkan said:
Install the rest of them, and all should be good. Did you reset?
Click to expand...
Click to collapse
Yes. Reset - delete chinese apps - install gapps. But Google Services Framework is unable to install. Didn't install gms. After that I tried to add bank card in Google pay - and the card is unable to be added into Google pay.

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