[Q] Google Play "Missing Apps" Issue - Galaxy S II Q&A, Help & Troubleshooting

Hello,
My problem is identical to the one show here:
http://forum.xda-developers.com/showthread.php?t=1377514
Basically, when you go to "My Apps" in google play, it just says "Applications and Games owned by this account will appear here."
I am unable to download previously purchased apps.
I have tried ALL the solutions on that thread to no avail.
It happened after I upgraded my Rom to a newer version (hydrogenics 23/03 to 25/03) but I doubt it is ROM related, since flashing back to the backup of my 23/03 rom does not resolve the problem.
My Google Play app is on the latest version (3.5.15) which is supposed to solve this issue.
I am really desperate and at a loss. Anyone can help?

Link them from titanium backup market doctor
Sent from my GT-I9100 using Tapatalk 2 Beta-4

I have tried that. Does not help

Have that problem to, google play only shows the installed apps you bought and not the not yet installed ones. Type the name of the app in the market search bar and you can download and install it and then it shows up in the installed apps list.
At least for me it worked

gee2012 said:
Have that problem to, google play only shows the installed apps you bought and not the not yet installed ones. Type the name of the app in the market search bar and you can download and install it and then it shows up in the installed apps list.
At least for me it worked
Click to expand...
Click to collapse
Nope, I can't even install apps that I had previously purchased. Sigh.

Jeremy said:
Nope, I can't even install apps that I had previously purchased. Sigh.
Click to expand...
Click to collapse
After market doctor try installing an app and rebooting

sahibunlimited said:
After market doctor try installing an app and rebooting
Click to expand...
Click to collapse
Nope doesnt work

Jeremy said:
Nope doesnt work
Click to expand...
Click to collapse
Can`t you search for an free or bought app in the google play searchbar and download/install it?

gee2012 said:
Can`t you search for an free or bought app in the google play searchbar and download/install it?
Click to expand...
Click to collapse
The thing is, the purchased app doesn't even say "purchased". It just states the price like I have never purchased it at all.
Then when I try to "purchase" it again, it gives me a 403 error.
When I override it with the old Android market (2.3.6) it works fine.
Do note that even with Google Play in the Browser the same problem persists (Purchased apps are not shown as purchased, but purchase history is seen in Google Wallet, trying to purchase them again gives me an error, similar to what happens in the phone). Seems to be a problem on Google's end but I don't know why. I have emailed them but they have yet to reply.

Jeremy said:
The thing is, the purchased app doesn't even say "purchased". It just states the price like I have never purchased it at all.
Then when I try to "purchase" it again, it gives me a 403 error.
When I override it with the old Android market (2.3.6) it works fine.
Do note that even with Google Play in the Browser the same problem persists (Purchased apps are not shown as purchased, but purchase history is seen in Google Wallet, trying to purchase them again gives me an error, similar to what happens in the phone). Seems to be a problem on Google's end but I don't know why. I have emailed them but they have yet to reply.
Click to expand...
Click to collapse
Try clearing the data in google play in settings, apps, all. Load google play and close after it has loaded it and open it again. Your apps should now be visible

gee2012 said:
Try clearing the data in google play in settings, apps, all. Load google play and close after it has loaded it and open it again. Your apps should now be visible
Click to expand...
Click to collapse
Haha that's the first thing I tried. Like I said, weird thing is, even on the browser on my computer the issue persists with the purchased apps, let alone the "My Apps" list.
It's so frustrating I'm about to smash the darn thing

Help
Sent from my GT-I9100 using xda premium

Jeremy said:
It happened after I upgraded my Rom to a newer version (hydrogenics 23/03 to 25/03) but I doubt it is ROM related, since flashing back to the backup of my 23/03 rom does not resolve the problem.
Click to expand...
Click to collapse
I think it is ROM related. Paradoxxx (Hydrogenics' dev) was aware of it anyway.
I had this problem on his 29/03 version, did a full wipe (wipe data/wipe cache/dalvik/format system) and installed the 31/03 version, all was fine.

Related

[Q] Detaching app from market to purchase it again!

One of my friend have installed a pirated app of swiftkey...now the market have started throwing error for him for swiftkey and it had stopped giving predictions. He came to me asking for help. I told him i can only help in case he purchase it (and sale was also going on) so when he went to his market to buy it shows there already purchased (even after uninstalling from phone). I tried for him by detaching the app from the market from titanium backup but still it shows there. Cleared all cache and data for the app and market and still no avail. Is there any way to fix this or will have to go ahead and buy from another google account and have multiple accounts added in market ?
*(sorry for informal english and any grammatical errors that might have made their way in)*
Thanks much in advance!!
I have never heard of a pirated app showing as 'purchased' in the app store.
Uninstall the app.
Clear app store cache and data. Reboot.
if it shows as purchased, just reinstall. If not, buy it.
It seems like he wants the legit app and not the pirated one. If the app store shows it as purchased, and he/you, whoever, downloads it, it will be the legit app. The app store will not give you a pirated version.
I see no problem here, other than your friend pirates apps.
Titanium Backup has ability to detach apps from Market.
Dblfstr said:
I have never heard of a pirated app showing as 'purchased' in the app store.
Uninstall the app.
Clear app store cache and data. Reboot.
if it shows as purchased, just reinstall. If not, buy it.
It seems like he wants the legit app and not the pirated one. If the app store shows it as purchased, and he/you, whoever, downloads it, it will be the legit app. The app store will not give you a pirated version.
I see no problem here, other than your friend pirates apps.
Click to expand...
Click to collapse
No it doesn't work like that. When I get free apps off amazon the market sometimes shows when they need to be updated. If you try to update them, it gives you an error saying you didn't pay for it. If you uninstall the app, it will still show up as purchased, and you won't be able to purchase it or install it.
Sent from my GT-I9100 using Tapatalk
Dblfstr said:
I have never heard of a pirated app showing as 'purchased' in the app store.
Uninstall the app.
Clear app store cache and data. Reboot.
if it shows as purchased, just reinstall. If not, buy it.
It seems like he wants the legit app and not the pirated one. If the app store shows it as purchased, and he/you, whoever, downloads it, it will be the legit app. The app store will not give you a pirated version.
I see no problem here, other than your friend pirates apps.
Click to expand...
Click to collapse
No it shows. Normally when u install apps from Amazon or use some apk for testing then those apps too show as purchased in the market. U cant reinstall from the market and neither can purchase them. Market doesnt allow you to repurchase the purchased item(though infact it was never purchased).
I have tried detaching it from market though TiB but still this doesnt get fixed.
Not sure if reflashing the whole rom after a full wipe will help.
Anybody??
solarspeed said:
Titanium Backup has ability to detach apps from Market.
Click to expand...
Click to collapse
Detaching doesnt help Already done that.
You could try buying it from the market website. Apps not installed from the market will not show under My Apps but if you search for the app on your device it will show as installed since it probably detects the app on the device itself.
spunker88 said:
You could try buying it from the market website. Apps not installed from the market will not show under My Apps but if you search for the app on your device it will show as installed since it probably detects the app on the device itself.
Click to expand...
Click to collapse
No luck there too. Web market also shows that the app is purchased. Guess its synced to google market's servers and even reflashing wont work after full wipe.
Waddle said:
No it doesn't work like that. When I get free apps off amazon the market sometimes shows when they need to be updated. If you try to update them, it gives you an error saying you didn't pay for it. If you uninstall the app, it will still show up as purchased, and you won't be able to purchase it or install it.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
abhisahara said:
No it shows. Normally when u install apps from Amazon or use some apk for testing then those apps too show as purchased in the market. U cant reinstall from the market and neither can purchase them. Market doesnt allow you to repurchase the purchased item(though infact it was never purchased).
I have tried detaching it from market though TiB but still this doesnt get fixed.
Not sure if reflashing the whole rom after a full wipe will help.
Anybody??
Click to expand...
Click to collapse
That is weird that it happens that way. It has not happened to me and I use amazon market and have pushed many apps to my phone. I have not encountered this. Also, android market has never prompted me to update an app that I got from Amazon.
Not saying it does not happen, it seems obvious that it does, it just has not happened to me.
Is the app available on Amazon market? If so, can he just purchase it from there?
Dblfstr said:
That is weird that it happens that way. It has not happened to me and I use amazon market and have pushed many apps to my phone. I have not encountered this. Also, android market has never prompted me to update an app that I got from Amazon.
Not saying it does not happen, it seems obvious that it does, it just has not happened to me.
Is the app available on Amazon market? If so, can he just purchase it from there?
Click to expand...
Click to collapse
Was referring the Amazon apps case as stated by Waddle in the above post. And sadly Amazon not available in our country
I seem to have this issue as well. Trying to move away from amazon market and re-purchase my apps on the android market, however the amazon purchased apps are showing in my android market as purchased and I can't get rid of it.
Any other ideas on how this can be fixed?
sign in with another google id and you can buy it again.But this way has it draw backs too..
I have the same problem with swiftkey... I got it from the GetJar store a few months ago but it was an old version and i uninstalled it. now I cant buy it from the market as it is shown as purchased. and as said by abhisahara nothing seems to help.
cant anyone think of something to do?
Same thing going on here
oddly enough, I had dead space and shadowgun then i saw the 50% off and i uninstalled both from my android and then i went and purchased dead space and it worked but then went to purchase shadowgun and it shows as purchased and i cannot neither download it nor purchase it. It is becoming annoying. Any ideas?
have you tried uninstalling it from within the market app on your Android device?
My forum colleague found a way. Here is the solution - it's a croatian forum so i will write it here in english.
1. open Google play (Market) in Chrome browser (on your desktop/laptop) and find the wanted app (best would be that you backup the app via Ttitanium backup if you can, and uninstall it)
2. right click at PURCHASED, and select Inspect element
3. above the selected row you'll see data-ispurchased="true". Look at the screenshot (if the sshot doesn't work, PM me)
4. change"true" in "false" and select enter (on your keyboard)
5. now click PURCHASED that will open the popup for buy via google wallet so you can purchase the app (of course, you must have a valid credit or visa card and a registered wallet account for this to work)
it worked for me. bought two apps, cut the rope and quell reflect.
maybe it works in other browser, didn't try it.
had some problems with downloading the second app. had re-change the inspect element to true. and after the re-check the app started downloading on my phone.
thanks to my pce forum colleague Lacy for this info.
It really works, I've been looking for ages !
After a few tries and uninstalling the app from my phone, I could purchase it. No more update worries !
jollyb said:
I found a way. Here is the solution - it's a croatian forum so i will write it here in english.
1. open Google play (Market) in Chrome browser (on your desktop/laptop) and find the wanted app (best would be that you backup the app via Ttitanium backup if you can, and uninstall it)
2. right click at PURCHASED, and select Inspect element
3. above the selected row you'll see data-ispurchased="true". Look at the screenshot (if the sshot doesn't work, PM me)
4. change"true" in "false" and select enter (on your keyboard)
5. now click PURCHASED that will open the popup for buy via google wallet so you can purchase the app (of course, you must have a valid credit or visa card and a registered wallet account for this to work)
it worked for me. bought two apps, cut the rope and quell reflect.
maybe it works in other browser, didn't try it.
had some problems with downloading the second app. had re-change the inspect element to true. and after the re-check the app started downloading on my phone.
thanks to my pce forum colleague Lacy for this info.
Click to expand...
Click to collapse
You sir are a life saver!
if you only have phone access, I installed the 2.3.6 Market, purchased, then installed Google Play again.
jollyb said:
I found a way. Here is the solution - it's a croatian forum so i will write it here in english.
1. open Google play (Market) in Chrome browser (on your desktop/laptop) and find the wanted app (best would be that you backup the app via Ttitanium backup if you can, and uninstall it)
2. right click at PURCHASED, and select Inspect element
3. above the selected row you'll see data-ispurchased="true". Look at the screenshot (if the sshot doesn't work, PM me)
4. change"true" in "false" and select enter (on your keyboard)
5. now click PURCHASED that will open the popup for buy via google wallet so you can purchase the app (of course, you must have a valid credit or visa card and a registered wallet account for this to work)
it worked for me. bought two apps, cut the rope and quell reflect.
maybe it works in other browser, didn't try it.
had some problems with downloading the second app. had re-change the inspect element to true. and after the re-check the app started downloading on my phone.
thanks to my pce forum colleague Lacy for this info.
Click to expand...
Click to collapse
Thanks man! I've had this problem with Tapatalk and Swiftkey, I've had pirated ones, and now I wanted to buy them.

[Q] Buying an app previously downloaded from the black market

Hi,
I downloaded an app from the black market a while ago, now it's on sale in the real market and I want to buy it.
I uninstalled it but it shows up as "Purchased" on Google Play and when I try to download I get an error saying it failed because I haven't purchased it.
I tried breaking the market link (with Titanium pro), it didn't help
What can I do? Phone (Atrix 4G) is rootet of course..
Thanks
Try buying it from the website instead of the phone.
Sent from my SCH-I500 using XDA
Stonent said:
Try buying it from the website instead of the phone.
Sent from my SCH-I500 using XDA
Click to expand...
Click to collapse
Will stil show up as purchased...
Yes, still shows up as purchased
Any other ideas?
mickeycohen said:
Yes, still shows up as purchased
Any other ideas?
Click to expand...
Click to collapse
Clear the market data and cache. You might have to reboot. Also make sure that you are at normal dpi for your phone.
Absolution 3.7/Redemption ICS A2b1
Found only an option to clear search history. Also, what is DPI?
edit: ok, stupid question. found it, tried it and rebooting now
Cleared date, cache and search history
Rebooted
Got the "we're upgrading to Google Play" message again and had to accept the T&C again
But still, shows as purchased...
I did this with another app in the past and didn't have this problem. After I uninstalled what I got from the black market I could immanently purchase it on the Android Market. Maybe it's because of the upgrade to Google Play?
Same here:
When XDA posted the article Over 100 Paid Apps For Free On GetJar, I went ahead and downloaded few apps from there. Now I want to really buy a couple of the apps that I like and I can't.
I tried:
- install the apk from getjar, unlink from market (with TB), uninstall apk
- install the apk from getjar, link to market (TB), uninstall from device
- clean data/cache for the app and the market
- uninstall
- wait.
- Report to market that I did not buy it.
and still: after 2 days with the app uninstalled, the Google Play Market still says "Purchased".
What can I do?
I don't know even it insists on these 2 apps of many that I have, the others doesn't show as installed or purchased even thought they are on my device at the moment :|
Update:
The solution is to install an older version of the marker, in which the app appears as Not purchased, and can be purchased without problems, here is the working version of the market (com.android.vending-2.3.6.apk):
http://forum.xda-developers.com/attachment.php?attachmentid=743249&d=1318041888
Any fixes yet?
ZeroManArmy said:
Any fixes yet?
Click to expand...
Click to collapse
Check my update above, just installer the older market and purchase the app you want.
mcbyte_it said:
Same here:
When XDA posted the article Over 100 Paid Apps For Free On GetJar, I went ahead and downloaded few apps from there. Now I want to really buy a couple of the apps that I like and I can't.
I tried:
- install the apk from getjar, unlink from market (with TB), uninstall apk
- install the apk from getjar, link to market (TB), uninstall from device
- clean data/cache for the app and the market
- uninstall
- wait.
- Report to market that I did not buy it.
and still: after 2 days with the app uninstalled, the Google Play Market still says "Purchased".
What can I do?
I don't know even it insists on these 2 apps of many that I have, the others doesn't show as installed or purchased even thought they are on my device at the moment :|
Update:
The solution is to install an older version of the marker, in which the app appears as Not purchased, and can be purchased without problems, here is the working version of the market (com.android.vending-2.3.6.apk):
http://forum.xda-developers.com/attachment.php?attachmentid=743249&d=1318041888
Click to expand...
Click to collapse
This WORKED!
Just for the information:
Google Market 3.5.16 fixes this issue definitely: now it will not show side loaded apps as Purchased in any case, like this apps installed via Amazon, GetJar, APK, Black market are treated as just "Installed" in the Play Market. You can uninstall them from the market, and when you choose "Update" from the Play Market you'll be shown the "Purchase" dialog to buy the app.
Great to see Google care about Side loaded apps...
Article on DroidLife: Google Fixes “Purchased App” Issue for Sideloaded or Third Party Installed Apps

Can't establish a reliable data connection

Recently, the Google Play store stopped working for me. It kept saying "No Connection" and the Retry button didn't do anything.
I looked up a few solutions, and none of them worked. Finally, I gave up and reset my device to factory settings.
Now, when I try to set up my account, it sits for a minute and then says "Cant establish a reliable data connection to the server".
What should I do?
INFORMATION
Device: Samsung Galaxy Player 4.2
Android 2.3.6
misterfox20 said:
Recently, the Google Play store stopped working for me. It kept saying "No Connection" and the Retry button didn't do anything.
I looked up a few solutions, and none of them worked. Finally, I gave up and reset my device to factory settings.
Now, when I try to set up my account, it sits for a minute and then says "Cant establish a reliable data connection to the server".
What should I do?
INFORMATION
Device: Samsung Galaxy Player 4.2
Android 2.3.6
Click to expand...
Click to collapse
By the Android Version I think you probably dont have a custom rom. Now since you don't, the easiest way without spending hours on the internet researching is to call your phone provider's technical service and they'll help you. This is a direct and easier method rather then searching online.
soccerfan6789 said:
By the Android Version I think you probably dont have a custom rom. Now since you don't, the easiest way without spending hours on the internet researching is to call your phone provider's technical service and they'll help you. This is a direct and easier method rather then searching online.
Click to expand...
Click to collapse
What phone provider? This is a Galaxy Player, which isn't a phone...
misterfox20 said:
What phone provider? This is a Galaxy Player, which isn't a phone...
Click to expand...
Click to collapse
Sorry about that. Well if you didn't root it, you should have your warranty and Samsung would definitely help you.
I wouldn't recommend taking any device back unless you have exerted all the possibilities of a fix. People's time is precise in my opinion.
What you can do is try factory resetting your device, it might of been a issue relating to updating the Google Play (Market) application.
Hope this helps.
Jistropy said:
I wouldn't recommend taking any device back unless you have exerted all the possibilities of a fix. People's time is precise in my opinion.
What you can do is try factory resetting your device, it might of been a issue relating to updating the Google Play (Market) application.
Hope this helps.
Click to expand...
Click to collapse
As stated above, he already did that.
Apologizes,
Clear the data from the Play Store, it's been known to be effective.
Jistropy said:
Apologizes,
Clear the data from the Play Store, it's been known to be effective.
Click to expand...
Click to collapse
Just tried that, didn't help.
misterfox20 said:
Just tried that, didn't help.
Click to expand...
Click to collapse
Oh gosh let me think..... last time I remember, you need to sign out of Google play account from settings then sign back in...? Is that what you mean by clearing the data?
Sent from my YP-G70 using xda app-developers app
hanjosep said:
Oh gosh let me think..... last time I remember, you need to sign out of Google play account from settings then sign back in...? Is that what you mean by clearing the data?
Sent from my YP-G70 using xda app-developers app
Click to expand...
Click to collapse
To clear the data, you find the application (Market) in the applications section of Settings, and then press the button that says "clear data".
I did that, and nothing changed.
hanjosep said:
Oh gosh let me think..... last time I remember, you need to sign out of Google play account from settings then sign back in...? Is that what you mean by clearing the data?
Sent from my YP-G70 using xda app-developers app
Click to expand...
Click to collapse
That's not what clearing data means. You would have to go to settings, apps, find the play store, and then clearing the data
By any chance, is your device rooted?
Jistropy said:
By any chance, is your device rooted?
Click to expand...
Click to collapse
Yes, my device was rooted before I reset, and it still is. I have been able to get most of my apps back by using Aptoide (alternative to Market, doesn't require google account).
misterfox20 said:
Yes, my device was rooted before I reset, and it still is. I have been able to get most of my apps back by using Aptoide (alternative to Market, doesn't require google account).
Click to expand...
Click to collapse
Well since you have a Google account, try this. Log into your Google account on the computer. Go to the play store. Go to my apps. And download it from there. I highly doubt this will work because you don't have a connection but its worth a quick shot. Also since you do have root, did you backup your apps via titanium or any other app? You could get all your apps and data back that way.
soccerfan6789 said:
Well since you have a Google account, try this. Log into your Google account on the computer. Go to the play store. Go to my apps. And download it from there. I highly doubt this will work because you don't have a connection but its worth a quick shot. Also since you do have root, did you backup your apps via titanium or any other app? You could get all your apps and data back that way.
Click to expand...
Click to collapse
I tried downloading from my PC, but it didn't work because the account wasn't synced. I was able to get pretty much everything back by using the Aptoide store and downloading the .apk files manually. I don't need an account on the device to use it anymore, so everything's fine.
I came out with a solution for you, but you will need to take a couple of steps to get it completely working.
First thing you need to do, is download a Play Store APK file, and save it onto your device. (Click here to download)
Next step, since you're rooted is finding a Root File Explorer to remove the Play Store file you have installed on your device. ( Try This *Note, haven't tested myself*!! ) )
When it's removed, feel free to install the play store apk from the first step to your device.
Hope this helps, is so, feel free to like.
Jistropy said:
I came out with a solution for you, but you will need to take a couple of steps to get it completely working.
First thing you need to do, is download a Play Store APK file, and save it onto your device. (Click here to download)
Next step, since you're rooted is finding a Root File Explorer to remove the Play Store file you have installed on your device. ( Try This *Note, haven't tested myself*!! ) )
When it's removed, feel free to install the play store apk from the first step to your device.
Hope this helps, is so, feel free to like.
Click to expand...
Click to collapse
I already used an alternative app store to update Market to Google Play, but it still won't let me sync my google account with my device
The SGP has a bug inside the wifi that consistently drops and somehow reconnects without any notification. I believe that this is the problem your experiencing and there is no fix for it.
Sent from my rooted Pantech Burst running ICS using xda app-developers app
Problam in system/etc/hosts
Try download app change host like adfree or adaway ..if works after that so problam in host ^^
Sent from my GT-I9100 using xda premium
nightfire37 said:
The SGP has a bug inside the wifi that consistently drops and somehow reconnects without any notification. I believe that this is the problem your experiencing and there is no fix for it.
Sent from my rooted Pantech Burst running ICS using xda app-developers app
Click to expand...
Click to collapse
Actually thats a gingerbread problem i think, i got it fixed by switching my wifi password from wpa2 to wep on the router settings, maybe he can try that

No data or wifi connection

I'll try to keep this brief.
My wife and I both have stock standard HTC Aria's running Android 2.2. A few days ago my wife complained that her battery was discharging really fast. Then a day later mine started doing the same thing.Going flat in a few hours of standby. Normally at the end of the day they would both still have 8 out or ten bars still lit. I turned off wifi, mobile and bluetooth on both phones and that seemed to fix the battery problem.
Now when I turn on wifi or 3g I cant connect at all. My wifi router shows up in settings but it constantly is scanning-connecting-disconnecting. Also cant connect to 3g.
I have tried another sim card but the problem is the same.
As I said, these phone aren't rooted in any way. Have very few apps. Basically used as a phone.
Any suggestions would be greatly appreciated.
Thanks
Maybe you can try a new battery. Or, if you still have warranty, give it back to service.
Sent from my HTC Desire X using xda premium
You can try a factory reset as a last resort
dansou901 said:
Maybe you can try a new battery. Or, if you still have warranty, give it back to service.
Sent from my HTC Desire X using xda premium
Click to expand...
Click to collapse
Thanks dansou but the problem is not the battery. I believe the power was draining because an app was trying , constantly, to access the wifi which will not connect.
aster190 said:
You can try a factory reset as a last resort
Click to expand...
Click to collapse
Thanks aster. I was hoping for a fix before doing a factory reset but I might have to resort to that.
tommyh2013 said:
Thanks dansou but the problem is not the battery. I believe the power was draining because an app was trying , constantly, to access the wifi which will not connect.
Click to expand...
Click to collapse
If so, make a logcat, so we can try to track down which app is responsable for the problem...
dansou901 said:
If so, make a logcat, so we can try to track down which app is responsable for the problem...
Click to expand...
Click to collapse
Just did a factory reset and everything seems ok.
Just one other problem: When I log in to google play it is showing that I have 2 apps installed (airdroid and astro) These are no longer on my phone but google doesn't want to believe that. I've tried to trash them and tried installing them but nothing happens. It just says "These apps will be un/installed shortly"
Any thoughts?
Thanks
tommyh2013 said:
Just did a factory reset and everything seems ok.
Just one other problem: When I log in to google play it is showing that I have 2 apps installed (airdroid and astro) These are no longer on my phone but google doesn't want to believe that. I've tried to trash them and tried installing them but nothing happens. It just says "These apps will be un/installed shortly"
Any thoughts?
Thanks
Click to expand...
Click to collapse
You may have already tried this, but maybe a reboot would do the trick. If rebooting doesn't help, you can use a file manager to take a look into Data>Apps or System>Apps and see if you can find their .apk files there and delete them. If you aren't rooted, you won't be able to delete them, and I'm not sure what you should do if that happens. If they aren't there, then it's probably just a graphical glitch and is showing what really isn't there.
EDIT: Sorry, I read your post wrong. Go into the app details of Google Play Store and select both clear data and clear cache, and that should solve the problem. If not, try rebooting.
aster190 said:
EDIT: Sorry, I read your post wrong. Go into the app details of Google Play Store and select both clear data and clear cache, and that should solve the problem. If not, try rebooting.
Click to expand...
Click to collapse
Hi aster.
I'm going to sound like a real noob here but where exactly do I find the options for clear data and clear cache? I've attached a screenshot of my google play screen.
Thanks
tommyh2013 said:
Hi aster.
I'm going to sound like a real noob here but where exactly do I find the options for clear data and clear cache? I've attached a screenshot of my google play screen.
Thanks
Click to expand...
Click to collapse
Oh my bad, I wasn't really clear about that. It's actually in your phone settings, not the settings in the Play Store.
So you open up Play Store in 'Manage Applications' as if you were trying to uninstall it. In that menu, you'll see options like Force Stop/Disable. Scroll down, and you'll see the 'Clear data' and 'Clear cache' options, and there ya go. I hope I explained it well.
aster190 said:
Oh my bad, I wasn't really clear about that. It's actually in your phone settings, not the settings in the Play Store.
So you open up Play Store in 'Manage Applications' as if you were trying to uninstall it. In that menu, you'll see options like Force Stop/Disable. Scroll down, and you'll see the 'Clear data' and 'Clear cache' options, and there ya go. I hope I explained it well.
Click to expand...
Click to collapse
Unfortunately I don't have Play Store in my applications. In the screen shot I attached you can see Google Play Services showing as installed. That is another one of the apps showing as installed that are not actually on the phone.
tommyh2013 said:
Unfortunately I don't have Play Store in my applications. In the screen shot I attached you can see Google Play Services showing as installed. That is another one of the apps showing as installed that are not actually on the phone.
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Click to collapse
If it's showing that only on the website, you shouldn't have to worry about it... It does that
It's probably showing them for the "old" one, before you did a factory reset
tommyh2013 said:
Unfortunately I don't have Play Store in my applications. In the screen shot I attached you can see Google Play Services showing as installed. That is another one of the apps showing as installed that are not actually on the phone.
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Click to collapse
Oh I see now. I'm sorry, I thought you were saying that the phone was showing it.
Like WinSuk said, I don't see the problem if it's only showing it on the website. It could be showing what's installed on your wife's Aria if you two are sharing an account.
aster190 said:
Oh I see now. I'm sorry, I thought you were saying that the phone was showing it.
Like WinSuk said, I don't see the problem if it's only showing it on the website. It could be showing what's installed on your wife's Aria if you two are sharing an account.
Click to expand...
Click to collapse
Sorry, I'm getting a bit confused here.
The apps that I mentioned; Airdroid, Astro, google play etc are showing as being installed on the google play web site. These apps are no longer on my phone after I did the factory reset. Therefore I have no way to reinstall the apps as google play is telling me they are already installed.
Is there another way to do this? Can I dl the apk files from somewhere else and install them manually?
Thanks again for all your help
tommyh2013 said:
Sorry, I'm getting a bit confused here.
The apps that I mentioned; Airdroid, Astro, google play etc are showing as being installed on the google play web site. These apps are no longer on my phone after I did the factory reset. Therefore I have no way to reinstall the apps as google play is telling me they are already installed.
Is there another way to do this? Can I dl the apk files from somewhere else and install them manually?
Thanks again for all your help
Click to expand...
Click to collapse
You don't have the Play Store installed on your phone? If that's the case, you need to search up on google to find the apk file for it. Once you do that, you should be able to install the other apps you've mentioned.
Sorry if I misunderstood you again. I'm getting pretty confused here also.
aster190 said:
You don't have the Play Store installed on your phone? If that's the case, you need to search up on google to find the apk file for it. Once you do that, you should be able to install the other apps you've mentioned.
Sorry if I misunderstood you again. I'm getting pretty confused here also.
Click to expand...
Click to collapse
Update:
I managed to install airdroid and Astro through Android Market app (was that the precursor to play store?)
Now when I log in to google play it shows those two apps as installed. Everything else is showing in "other apps in my library" waiting to be installed. I think I'll leave it at that. My airdroid is working again :good:
Thanks for every ones help.
tommyh2013 said:
Update:
I managed to install airdroid and Astro through Android Market app (was that the precursor to play store?)
Now when I log in to google play it shows those two apps as installed. Everything else is showing in "other apps in my library" waiting to be installed. I think I'll leave it at that. My airdroid is working again :good:
Thanks for every ones help.
Click to expand...
Click to collapse
Yep, the Android Market was renamed to the Google Play Store.
It'll eventually update automatically on your phone and change back to the Play Store

Android unninstalling App without my permission

Hello,
I have a pixel XL updated to the android beta, and I wanted to donwload the Google news app. This app is not available in my country so I went to a repository and downloaded an APK. I installed it, and everything works as usual, the app is running smoothly, but when I close it and leave the phone idle for a few minutes the APP dissapears from the launcher. If I try to install it again the phone tells me that is already installed and I can update it, if I do that the app appears again on the launcher and I can use it again.
Can anyone help me with this? should I block permissions for Google Play services (I think that is what is messing with my apps)? or it is possible to install something to prevent this? maybe a modded apk?
blitz93 said:
Hello,
I have a pixel XL updated to the android beta, and I wanted to donwload the Google news app. This app is not available in my country so I went to a repository and downloaded an APK. I installed it, and everything works as usual, the app is running smoothly, but when I close it and leave the phone idle for a few minutes the APP dissapears from the launcher. If I try to install it again the phone tells me that is already installed and I can update it, if I do that the app appears again on the launcher and I can use it again.
Can anyone help me with this? should I block permissions for Google Play services (I think that is what is messing with my apps)? or it is possible to install something to prevent this? maybe a modded apk?
Click to expand...
Click to collapse
Have you tried changing the launcher? Since you are using a beta, it might be a bug within the launcher.
HIT THANKS IF FOUND USEFUL
Augustoandro said:
Have you tried changing the launcher? Since you are using a beta, it might be a bug within the launcher.
HIT THANKS IF FOUND USEFUL
Click to expand...
Click to collapse
Yeah, I'm using Nova launcher and tried with both, now success . Also the App is not listed in settings -> apps. I can see it on Solid explorer file manager though
Hi did you find your solution?
MoccaBullFlower said:
Hi did you find your solution?
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Click to collapse
No, Still looking at it
Obviously the app is not available in your country through the play store. The play store has that function where it verifies apps which I think is called Play Protect. Of you opted in, it could be that.
Sent from my Pixel 2 XL using Tapatalk
I think you know more... I have recently wanted to download app(xender) which is unavailable in the country I'm in right now. I tried to use the VPN and clear g at store catch and date... The usual way. It still won't change the country. Would you know how to. Do that?
MoccaBullFlower said:
I think you know more... I have recently wanted to download app(xender) which is unavailable in the country I'm in right now. I tried to use the VPN and clear g at store catch and date... The usual way. It still won't change the country. Would you know how to. Do that?
Click to expand...
Click to collapse
That is because the location of you play store is still set to your country, you have to change it in options. I can't do that because I have credit in the play store and doing so will take it away
daniel4653 said:
Obviously the app is not available in your country through the play store. The play store has that function where it verifies apps which I think is called Play Protect. Of you opted in, it could be that.
Sent from my Pixel 2 XL using Tapatalk
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Click to collapse
I tried disabling Play protect and it still gets uninstalled

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