[Q] No more mobile data after 4.3(OTA) update - Galaxy S III Q&A, Help & Troubleshooting

Hello,
I've update my samsung S3 I9300 with the 4.3 original rom (I9300XXUGMJ9_I9300OXAGMJ9_BTU and I9300XXUGMK6_I9300OXAGMK6_I9300XXUGMK6_BTU) but since that i'm not able to activate the mobile data connectivity.
The APN is well configured.
I've tried wipe cache partition and factory reset without success.
Could someone have a fix for this issue plz ?
Thanks !
sory the problem was in fact my provider... after a third call , i got someone inteligent which told me that the 3g was blocked (without any reason) .... so now the 3g is working back... thanks for your help

http://forum.xda-developers.com/showthread.php?t=2393289
[REF] IMEI / EFS - Know this stuff (i9300) - including "no network"
Sent from my GT-N5110 using XDA Premium 4 mobile app

sorry but i'm not sure about your answer ... my imei is right (not 000 or .. ) , and i'm able to send sms and make calls , the only problem is with the internet mobile connection (3g)

docizoc said:
sorry but i'm not sure about your answer ... my imei is right (not 000 or .. ) , and i'm able to send sms and make calls , the only problem is with the internet mobile connection (3g)
Click to expand...
Click to collapse
Factory reset .
Flash rom again .

JJEgan said:
Factory reset .
Flash rom again .
Click to expand...
Click to collapse
tried without success
i also tried the new test rom I9300XXUGMK6_I9300OXAGMK6_OXA.zip (open europe) but same issue.
when i'm going to the status page i get these informations :
mobile network type : hsdpa
service state : in service
mobile network state : disconnected or connecting (then back to disconnected)
any clue ?

Related

Solved "Your SIM card does not allow a connection to this network"

Hello Everyone, I am using Samsung Ace s5830i and since yesterday I am not able to make any calls, when I try to call a number it says "Mobile Network not available" but I can see good signal strength and I am also able to use GPRS. In the notification area it says "Emergency calls only".
I went to Settings -> mobile networks, when I try to manually select my operator(TATA Docomo, i'm from India) i get the error "Your SIM card does not allow a connection to this network".
I have removed the sim card, inserted in another mobile, it works fine. When I try try to insert a sim card of some other operator into ace I get the same errors listed above.
These are the things that I have tried.
1. Removed the sim card, battery inserted them back and restarted the phone
2. Restored my Nandroid backup
3. Complete factory reset
None of these worked and still I get the same error.
Information regarding the phone:
Model- Samsung Galaxy Ace s5830i rooted with CWM 5.0.2.6
Android version - 2.3.6
Mobile network type - GPRS
Network- TATA Docomo
Signal Strength - -90dBm
Service state - Out of service
Mobile network state - Disconnected
IMEI - Unknown
I have called Network provider they say fault is with the phone.
Any help would be really appreciated...
Anil Kiran said:
Hello Everyone, I am using Samsung Ace s5830i and since yesterday I am not able to make any calls, when I try to call a number it says "Mobile Network not available" but I can see good signal strength and I am also able to use GPRS. In the notification area it says "Emergency calls only".
I went to Settings -> mobile networks, when I try to manually select my operator(TATA Docomo, i'm from India) i get the error "Your SIM card does not allow a connection to this network".
I have removed the sim card, inserted in another mobile, it works fine. When I try try to insert a sim card of some other operator into ace I get the same errors listed above.
These are the things that I have tried.
1. Removed the sim card, battery inserted them back and restarted the phone
2. Restored my Nandroid backup
3. Complete factory reset
None of these worked and still I get the same error.
Information regarding the phone:
Model- Samsung Galaxy Ace s5830i rooted with CWM 5.0.2.6
Android version - 2.3.6
Mobile network type - GPRS
Network- TATA Docomo
Signal Strength - -90dBm
Service state - Out of service
Mobile network state - Disconnected
IMEI - Unknown
I have called Network provider they say fault is with the phone.
Any help would be really appreciated...
Click to expand...
Click to collapse
you have lost your IMEI... u'll need to flash stock firmware via odin!
see this thread for procedure!
http://forum.xda-developers.com/showthread.php?t=1840645
Re: Help "Your SIM card does not allow a connection to this network"
Just for the knowledge, what may be the reason for losing imei and does flashing stock rom retrieve my imei.
Sent from my GT-S5830i using xda app-developers app
possible reasons are many...i don't know what files did you flash? (Rom/kernel/scripts)
Cronmod script is known to have this issue...did you flash this script?
Flashing stock rom with odin will give back your imei!
What's your ROM/kernel? and what scripts did u flash?
Re: Help "Your SIM card does not allow a connection to this network"
I am using stock rom. No i didn't flash cronmod script. I'm not sure but i think problems started after installing Online Nandroid backup tool maybe it has installed some scripts, i'm not blaming the tool it is fanastic app to make nandroid backups.
Let me flash custom rom, hope problem goes off.
Sent from my GT-S5830i using xda app-developers app
js2892 said:
you have lost your IMEI... u'll need to flash stock firmware via odin!
see this thread for procedure!
http://forum.xda-developers.com/showthread.php?t=1840645
Click to expand...
Click to collapse
Thank you so much, I have flashed stock firmware using odin, now everything is working on my phone.
Anil Kiran said:
I am using stock rom. No i didn't flash cronmod script. I'm not sure but i think problems started after installing Online Nandroid backup tool maybe it has installed some scripts, i'm not blaming the tool it is fanastic app to make nandroid backups.
Let me flash custom rom, hope problem goes off.
Sent from my GT-S5830i using xda app-developers app
Click to expand...
Click to collapse
thanks for this info..it might help others too!
it's always good to keep a backup of IMEI.. Use galaxy toolbox app on Google Play!
IMEI still lost
js2892 said:
thanks for this info..it might help others too!
it's always good to keep a backup of IMEI.. Use galaxy toolbox app on Google Play!
Click to expand...
Click to collapse
hi, My IMEI is still lost and I cannot connect to the network is there another way of sorting this out
rasmutu said:
hi, My IMEI is still lost and I cannot connect to the network is there another way of sorting this out
Click to expand...
Click to collapse
You can solve your IMEI problem with the guide in this thread:
http://forum.xda-developers.com/showthread.php?t=1968360
rasmutu said:
hi, My IMEI is still lost and I cannot connect to the network is there another way of sorting this out
Click to expand...
Click to collapse
flash stock kernel and everything will be okay..!!
imei problems occurs with me everytime i flash custom kernel..!
even if u are on stock kernel, flash stock kernel again..
give it a try !!
Flashing Stock Rom did not Work but the other method worked!
srt99 said:
flash stock kernel and everything will be okay..!!
imei problems occurs with me everytime i flash custom kernel..!
even if u are on stock kernel, flash stock kernel again..
give it a try !!
Click to expand...
Click to collapse
Hi I tried Flashing the stock Rom 3 times( I even Changed the Firmware to that of a Different Region) But nothing Worked.
So I used the fix IMEI GUIDE and Now I have my IMEI back, Thanks all the same
Anil Kiran said:
Hello Everyone, I am using Samsung Ace s5830i and since yesterday I am not able to make any calls, when I try to call a number it says "Mobile Network not available" but I can see good signal strength and I am also able to use GPRS. In the notification area it says "Emergency calls only".
I went to Settings -> mobile networks, when I try to manually select my operator(TATA Docomo, i'm from India) i get the error "Your SIM card does not allow a connection to this network".
I have removed the sim card, inserted in another mobile, it works fine. When I try try to insert a sim card of some other operator into ace I get the same errors listed above.
These are the things that I have tried.
1. Removed the sim card, battery inserted them back and restarted the phone
2. Restored my Nandroid backup
3. Complete factory reset
None of these worked and still I get the same error.
Information regarding the phone:
Model- Samsung Galaxy Ace s5830i rooted with CWM 5.0.2.6
Android version - 2.3.6
Mobile network type - GPRS
Network- TATA Docomo
Signal Strength - -90dBm
Service state - Out of service
Mobile network state - Disconnected
IMEI - Unknown
I have called Network provider they say fault is with the phone.
Any help would be really appreciated...
Click to expand...
Click to collapse
Just flash everything back via Odin, settle !
leezhijiang said:
Just flash everything back via Odin, settle !
Click to expand...
Click to collapse
Refer to post 6, i have already solved the problem. Anyway thanks for the reply
Network or sim card error
Please help me guys !!!! I have Samsung galaxy Ace 3.Sometimes it works everything fine but later while calling no hearing occurs and call ends automatically.While i tried to enter additional call settings it appears a box "Network or sim card error" and in notification bar its "Emergency calls only".I tried different sim cards but the result is same.Factory reset,Hard reset nothing worked for me.
Model number: GT-S7270 (not rooted)
Android version: 4.2.2
Mobile network type: EDGE:2
Signal strength : -83dBm 15asu
Not roaming
Mobile network state: disconnected
Please reply me soon!!!!
junkYardz said:
Please help me guys !!!! I have Samsung galaxy Ace 3.Sometimes it works everything fine but later while calling no hearing occurs and call ends automatically.While i tried to enter additional call settings it appears a box "Network or sim card error" and in notification bar its "Emergency calls only".I tried different sim cards but the result is same.Factory reset,Hard reset nothing worked for me.
Model number: GT-S7270 (not rooted)
Android version: 4.2.2
Mobile network type: EDGE:2
Signal strength : -83dBm 15asu
Not roaming
Mobile network state: disconnected
Please reply me soon!!!!
Click to expand...
Click to collapse
Not a right place to get technical helps , in regards of your ACE 3 issues ( Galaxy Ace S5830i Q&A, Help & Troubleshooting)
Please make it @ proper section

HSDPA works but calls/sms? Not Registered on Network

So my phone has been having the freezing problem.
Sent back for repair twice, of course came back without any fix as intermittent :laugh:
Anyway, over the last few days the freezing seems to have resolved.
The problem is now, since the 2nd 'fix', the S3 can't make/receive any calls/texts!
Mobile internet works fine
Attempted ARIZA patch, patched but problem still remains
Try manual selection - states 'unable to connect - try later'
Status shows network as 'O2 UK' correct
Mobile network type: HSDPA
Service State: Out of Service
What is going on here? Anybody got any ideas? How can I check if it's the EFS? If it is, what can be done?
Many thanks for any help!
ezman said:
So my phone has been having the freezing problem.
Sent back for repair twice, of course came back without any fix as intermittent :laugh:
Anyway, over the last few days the freezing seems to have resolved.
The problem is now, since the 2nd 'fix', the S3 can't make/receive any calls/texts!
Mobile internet works fine
Attempted ARIZA patch, patched but problem still remains
Try manual selection - states 'unable to connect - try later'
Status shows network as 'O2 UK' correct
Mobile network type: HSDPA
Service State: Out of Service
What is going on here? Anybody got any ideas? How can I check if it's the EFS? If it is, what can be done?
Many thanks for any help!
Click to expand...
Click to collapse
Standard answer
CHECK
IMEI is the same as under the battery .
Mobile network APN settings ./ Correct CSC for network
Replace Sim card .
Check correct modem
factory reset
Ask your network .
jje

Data OK - but no voice connection

Hi,
My unlocked S3 will no longer make/receive phone calls. Searching for (and then trying to register on) mobile networks results in "unable to connect try later"
IMEI code is OK (not starting with 00)
Different sim card- same results
Flashing rom to latest stock xxemg4 rom etc - same results
Now the weird thing is if i add an APN to my service provider - i get data connection (email/twitter) work - but cannot register on voice network
Is this a hardware radio issue? Have any of you guys seen this before? Any advice?
Djcslip said:
Hi,
My unlocked S3 will no longer make/receive phone calls. Searching for (and then trying to register on) mobile networks results in "unable to connect try later"
IMEI code is OK (not starting with 00)
>>>Is it matching your IMEI ???
Now the weird thing is if i add an APN to my service provider - i get data connection (email/twitter) work - but cannot register on voice network
Reads as you have wrong CSC or wrong APN settings .
Suggest read the Faqs and Guides first .
Click to expand...
Click to collapse
Could also be your network operator having issues. Can you test your sim card in another phone? (Or another sim card in your phone). You could also try different network modes in the mobile networks screen.
Thank you for your replies.
My IMEI number does indeed match the one under the battery. All APNs have been deleted and then only the APN from my network provider added.
Network says sim/imei is NOT blocked.
Sim works (with calls) in another phone
So - my phone is now a PDA - data connection OK but no voice calls. I guess it must be a phone hardware issue - Odd but there you go.
Again - thanks for looking.
Djcslip said:
Thank you for your replies.
My IMEI number does indeed match the one under the battery. All APNs have been deleted and then only the APN from my network provider added.
Network says sim/imei is NOT blocked.
Sim works (with calls) in another phone
So - my phone is now a PDA - data connection OK but no voice calls. I guess it must be a phone hardware issue - Odd but there you go.
Again - thanks for looking.
Click to expand...
Click to collapse
do you recall exactly when did this happened?
any chance you might have installed wrong modem when flashing rom?
It was working fine - hadn't flashed anything for months. Then voice dropped out - never come back on.
Usually if something stops working and you haven't made any changes then it might be a cache or system file is corrupt.
First clear the cache and dalvik, then factory reset and reflash the rom. If it still the same on a clean stock rom then likely to be hardware.
boomboomer said:
Usually if something stops working and you haven't made any changes then it might be a cache or system file is corrupt.
First clear the cache and dalvik, then factory reset and reflash the rom. If it still the same on a clean stock rom then likely to be hardware.
Click to expand...
Click to collapse
Done all those. Still the same. A little disappointed but shall see if i can get the hardware repaired. Thanks to all for your replies.

plz help

hello guys
I have a galaxy s3 and i cant make phone calls and send text messages. But my mobile data service still works flawless
Im on 4.1.2 base band i9300nelk2 build jzo54k.i9300xxemd2
my imei number is still present (no 00 or stuff like that) on status and serial number is still there
dont know what has happened working all good the other day and now its playing up. I have my efs backed up dont know whether its efs v1 or efs v2
I have been reading all day just done a full reset of the phone and cleaned the sim and re installed firmware with odin (never installed a custom road Just auto root last year this time and unrooted 3 weeks ago but was working fine till yesterday.
PLZ HELP THIS PROBLEMS IS REALLY A PAIN ( sry for the caps)
plz guys really need help this is doing my head in ( not registered on network)
I have cleaned my sim
reset factory setting
tried selecting mobile network settings
it was working perfect and then out of nowhere its saying this
plz really feeling down. was searching for a fix all night and yesterday
Have you tried flashing a different modem or reflashing your old one?
You did absolutly nothing new to the phone?
Sent from my GT-I9300 using xda app-developers app
tani786 said:
plz guys really need help this is doing my head in ( not registered on network)
I have cleaned my sim
reset factory setting
tried selecting mobile network settings
it was working perfect and then out of nowhere its saying this
plz really feeling down. was searching for a fix all night and yesterday
Click to expand...
Click to collapse
Suggest you start by reading the stickied faqs and guides .
Or take the phone to a service centre .
I have just rang tesco and my imei is not black listed. relief
I have not done any thing it was working perfect couple of weeks. i thought it might be tesco as they are upgrading networks now and then but no.
I have not put anything stupid in the phone or installed a custom rom.
I have just reinstalled the firmware via kies and still no luck it just says emergency calls only when i drag the top bar and not registered on network when i try make a phone call
When you say you have data...you mean you have data trough wifi? Or trough your privider?
Sent from my GT-I9300 using xda app-developers app
data throught my mobile sim tesco
tani786 said:
I have just rang tesco and my imei is not black listed. relief
I have not done any thing it was working perfect couple of weeks. i thought it might be tesco as they are upgrading networks now and then but no.
I have not put anything stupid in the phone or installed a custom rom.
I have just reinstalled the firmware via kies and still no luck it just says emergency calls only when i drag the top bar and not registered on network when i try make a phone call
Click to expand...
Click to collapse
This suggests you need to start at the beginning wipe phone and flash the correct stock rom for your network via Odin .
Its all in the faqs and guides alternative to reading is a service centre .
what modem do i install how do i know and how do i do that.
I have been reading around the forum and people are having same problem.
I was reading this thread is this anything to do with mine (http://forum.xda-developers.com/showthread.php?t=2529127)
is the same problem happening with s4s and notes
Dont know what country you are from...depends on where you live in the general tread there is a modem rill tread.
You can flash these through odin.
Or through custom recovery.
If you dont know/understand these terms you need to read up first
Read well!!!....if you dont know what you are doing you gonna mess it up more than it is now!
Or else take it for repair.
Sent from my GT-I9300 using xda app-developers app
im in the uk and the phone is on 3 network originally. currently its on 4.1.2 baseband i9300nelk2 build jz054k.i9300xxemd2
the imei is same as under the battery and serial number
what if eri version is unavailable and service state out of service
do you have to have root to install a modem

No cellular network "Mobile network not available" !!!

I have galaxy s3 i9300 and my problem is no mobile network on my phone so i can't make calls or even open mobile data.
What i did:
I was using CM12.1 android 5.1.1 everything was ok for months but i faced a problem after that time which is "can't open mobile data" i thought that the problem is from the Custom ROM which is not stable, so i decided to downgrade to the official/original stock ROM android 4.3 Smamsung Career, but the issue still existes or it became more deep i don't know what's wrong with it. there's a signal of network connection but when i call it says "Not registered on network". I did the network settings and search for operators automatically but it didn't work also. at the end (currently now) i decided to back to the custom ROM but the problem still there so i don't have no cellular network or data mobile plan.
What i think:
I think that the EFS partition touched Note: i still have the IMEI
So please can anybody help me?? i'm reallyyyy neeed heeeelp
Reb0t said:
I have galaxy s3 i9300 and my problem is no mobile network on my phone so i can't make calls or even open mobile data.
What i did:
I was using CM12.1 android 5.1.1 everything was ok for months but i faced a problem after that time which is "can't open mobile data" i thought that the problem is from the Custom ROM which is not stable, so i decided to downgrade to the official/original stock ROM android 4.3 Smamsung Career, but the issue still existes or it became more deep i don't know what's wrong with it. there's a signal of network connection but when i call it says "Not registered on network". I did the network settings and search for operators automatically but it didn't work also. at the end (currently now) i decided to back to the custom ROM but the problem still there so i don't have no cellular network or data mobile plan.
What i think:
I think that the EFS partition touched Note: i still have the IMEI
So please can anybody help me?? i'm reallyyyy neeed heeeelp
Click to expand...
Click to collapse
U can't do this with your own !!
It can only done using samsung z3x box !! :good:
Show your problem to service centre :fingers-crossed:
They will repair your network!!
princevirus said:
U can't do this with your own !!
It can only done using samsung z3x box !! :good:
Show your problem to service centre :fingers-crossed:
They will repair your network!!
Click to expand...
Click to collapse
I have a z3x box how can it be done with it?
Reb0t said:
I have a z3x box how can it be done with it?
Click to expand...
Click to collapse
==>Root your phone
==>Select your model in Samsung tool 18.9
==>Goto Repair ( on right side )
==>Select repair network in it
==>Grant root permission
==>Done
All the best:good:
princevirus said:
==>Root your phone
==>Select your model in Samsung tool 18.9
==>Goto Repair ( on right side )
==>Select repair network in it
==>Grant root permission
==>Done
All the best:good:
Click to expand...
Click to collapse
I was wrong my s3 was bricked and it is not the EFS partition that has been touched "beacause the IMEI still there" but the problem is that the Serial Number i have it BUT when i updated to cyanogenmod the OS gives me a wrong serial number so that's why it told me "Not registered..." so i'm needing to inject the true SN in my device. So how can i do that with Z3x Box? thanks
Reb0t said:
I was wrong my s3 was bricked and it is not the EFS partition that has been touched "beacause the IMEI still there" but the problem is that the Serial Number i have it BUT when i updated to cyanogenmod the OS gives me a wrong serial number so that's why it told me "Not registered..." so i'm needing to inject the true SN in my device. So how can i do that with Z3x Box? thanks
Click to expand...
Click to collapse
Oops sorry that thing I don't know :good:

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