I just got my sprint bill and found out that the one up deal that was explained to me in the store was wrong and I am now paying about $51 per month more than I should or was told I would.
Background info....I had 4 lines on the family program and decided to use the one up, or whatever that program is called, to get the Note 3. I was prepared to pay cash for it but the store told me how good a deal it was to use the rental monthly fee upgrade programs since I get new phones all the time. They said that the cost of the new program was like $29 per month extra but I had to trade a phone to get into the program. I thought this was a reasonable deal.
After reviewing my bill in detail today I see they took one line out of my family plan which I was paying $19 for and $10 per month for data and now charged me $50 plus $30 for the data as well as the $29 per month rental.
So in the end I lost my $19 family plan line, traded in a phone that was working well, and now pay $51 per month for the new plan plus the rental on a phone.
Called Sprint today and they said they can't help via customer support that only the store can fix this.
I know this is going to be a nightmare.
Has anyone of you experienced this or know how to escalate a store issue?
Sent from my SM-N900P using XDA Premium HD app
inmnbob said:
I just got my sprint bill and found out that the one up deal that was explained to me in the store was wrong and I am now paying about $51 per month more than I should or was told I would.
Background info....I had 4 lines on the family program and decided to use the one up, or whatever that program is called, to get the Note 3. I was prepared to pay cash for it but the store told me how good a deal it was to use the rental monthly fee upgrade programs since I get new phones all the time. They said that the cost of the new program was like $29 per month extra but I had to trade a phone to get into the program. I thought this was a reasonable deal.
After reviewing my bill in detail today I see they took one line out of my family plan which I was paying $19 for and $10 per month for data and now charged me $50 plus $30 for the data as well as the $29 per month rental.
So in the end I lost my $19 family plan line, traded in a phone that was working well, and now pay $51 per month for the new plan plus the rental on a phone.
Called Sprint today and they said they can't help via customer support that only the store can fix this.
I know this is going to be a nightmare.
Has anyone of you experienced this or know how to escalate a store issue?
Sent from my SM-N900P using XDA Premium HD app
Click to expand...
Click to collapse
What you just described is why I bought my phone. No one-up unless you're in one of their everything plans, which if you have multiple lines with a shared minutes + unlimited data plans adds about $100 per month to your bill. Your better off buying the dang phone.
Sent from my SM-N900P using Xparent BlueTapatalk 2
Exactly. They never explained all that. I am so upset since I was going to buy the phone. What do you think they will do for me ?
Sent from my SM-N900P using XDA Premium HD app
My sprint store here advised me against doing the one up because I do have the family data plan, she said I'd be an idiot to switch to the one up, plus they wanted my EVO LTE, wasn't going to happen. Hopefully you can get it fixed.
Sent from my SM-N900P using XDA Premium 4 mobile app
inmnbob said:
Exactly. They never explained all that. I am so upset since I was going to buy the phone. What do you think they will do for me ?
Sent from my SM-N900P using XDA Premium HD app
Click to expand...
Click to collapse
I strongly suggest that you call customer service or corporate (if you get flak from customer support), and reverse your choice if you don't like the deal they gave you. Even if you up your contract on your old plan, breaking later (say in one year, which happens to be the one-up timeline) is cheaper than the increased monthly fee you're facing. Over two years you'd have added $2,400 to your bill (that's three new phones).
Sent from my SM-N900P using Xparent BlueTapatalk 2
Went to sprint today and they said they will fix it so I am only still partially crazed
Sent from my SM-N900P using Tapatalk
**** paying full price
Sent from my SM-N900P using XDA Premium 4 mobile app
dvtmg704 said:
**** paying full price
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Everyone has a different measure of price/value. I'm on a shared minute with unlimited data plan.
For me, a full 2 year contract discounted price is a huge waste of money ($150 phone + 100 per month = $2550 = No thank you).
One-up plan for one year forcing me to move at least my master line to one of the two unlimited everything plans is also a waste of money (35 per month for 20 months + 60 extra per month for 20 months = $1200 additional expense).
I buy the phone, don't change plans, stay off contact, one-time hit of $700.
I buy my own insurance policy, get my phone serviced same-day locally for any needed repair = total control.
Sent from my SM-N900P using Xparent BlueTapatalk 2
They told me in the store today that those with the family or shared plan can now get a phone on the rental program and just have to pay the rental
Sent from my SM-N900P using Tapatalk
inmnbob said:
They told me in the store today that those with the family or shared plan can now get a phone on the rental program and just have to pay the rental
Sent from my SM-N900P using Tapatalk
Click to expand...
Click to collapse
Is the shared plan to which you refer a legacy shared minutes (landlines, etc) + unlimited data plan? If yes that's outstanding news.
Sent from my SM-N900P using Xparent BlueTapatalk 2
That's what I was told
Sent from my SM-N900P using Tapatalk
The new plans suck too... They throttle you to 1 mbps for media... As well as put you on a lower tier for data priority.
Sent from my SM-N900P using Tapatalk
Related
How to get premier gold I currently have 1500 family plan with two lines I'll be adding two more lines august 1st would I have to change my plan or will the extra $40 for the two lines and don't forget the +$20 for smartphones therefore $60+ my current $120 after discount monthly bill would be $180 is that enough for gold status ? I also get a 25% discount if that matters.
Sent from my PG86100 using XDA App
In order to get premier gold you have to upgrade ur service to the everything data 3000 for 169.99..premier gold is base only on ur primary line.. Or get get simply everything and that will also get you premeir gold
u know this information could be easily found on their website or just googling some FAQ's.. not necessarily pertaining to the evo 3d...
anyway.. here
http://premier.sprint.com/premierupdate/faq.html
nao2003 said:
In order to get premier gold you have to upgrade ur service to the everything data 3000 for 169.99..premier gold is base only on ur primary line.. Or get get simply everything and that will also get you premeir gold
Click to expand...
Click to collapse
Thanks I want sure if I had to upgrade my plan or not I had the idea that if my bill 169 or more I would be qualified for gold
Sent from my PG86100 using XDA App
bk718 said:
u know this information could be easily found on their website or just googling some FAQ's.. not necessarily pertaining to the evo 3d...
anyway.. here
http://premier.sprint.com/premierupdate/faq.html
Click to expand...
Click to collapse
I actually did check their website but I wasn't clear on if I actually had to change my plan or not I thought my bill just had to total $169 or more but I appreciate the link and I posted here because this is the only section that I use being that I only have 3d's on my plan and I'm pretty sure its someone in the 3d section that wasnt 100% sure about the topic which is why I posted in the q&a section.
Sent from my PG86100 using XDA App
It's based on the price plan or the length of service.....
Ten years + or a 169.99 family plan
You don't have to upgrade to the 3000 minute plan, it's just over 170 over all. . .
Joey121215 said:
You don't have to upgrade to the 3000 minute plan, it's just over 170 over all. . .
Click to expand...
Click to collapse
Ok so I have the everything data 1500 $129 +$10(smartphone) x2=$20 +$7(TEP)x2=14 +$4(familylocator) I also have spending limit which cost like $3(i think) everything =$170 without tax should the qualify to gold status or does my 25% discount effect that if so I'm adding two more lines august 1st which is $20 per line and the $10 smartphone fee both of those times two would be $60 on top of my $170 bill and would total out to $230 without tax and without my 25% discount. Would that qualify me?
Sent from my PG86100 using XDA App
You will have to be on the $169.99 plan or be a sprint customer for 10 years. It doesn't matter how many add ons you have (premium data and extra lines). Your discount doesn't effect your premier status.
Sent from my 3VO!
nuggyunlimited said:
Ok so I have the everything data 1500 $129 +$10(smartphone) x2=$20 +$7(TEP)x2=14 +$4(familylocator) I also have spending limit which cost like $3(i think) everything =$170 without tax should the qualify to gold status or does my 25% discount effect that if so I'm adding two more lines august 1st which is $20 per line and the $10 smartphone fee both of those times two would be $60 on top of my $170 bill and would total out to $230 without tax and without my 25% discount. Would that qualify me?
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I have the family 1500 plan with 5 lines total and I have gold. Not even all of them are smart phones.
Sent from my PG86100 using Tapatalk
Ok so I have the everything data 1500 $129 +$10(smartphone) x2=$20 +$7(TEP)x2=14 +$4(familylocator) I also have spending limit which cost like $3(i think) everything =$170 without tax should the qualify to gold status or does my 25% discount effect that if so I'm adding two more lines august 1st which is $20 per line and the $10 smartphone fee both of those times two would be $60 on top of my $170 bill and would total out to $230 without tax and without my 25% discount. Would that qualify me?
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I have the family 1500 plan with 5 lines total and I have gold. Not even all of them are smart phones.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
How long have you been with sprint
Sent from my PG86100 using XDA App
okcxb said:
You will have to be on the $169.99 plan or be a sprint customer for 10 years. It doesn't matter how many add ons you have (premium data and extra lines). Your discount doesn't effect your premier status.
Sent from my 3VO!
Click to expand...
Click to collapse
Thanks anddl eric has the same plan as me and he is gold lets see how many years he has been with sprint
Sent from my PG86100 using XDA App
I was on the 1500 minute plan and i have 10 lines of service and i had to upgrade to the 3000 minute plan in order to get the premier gold status.. you have to have 169.99 family plan or simply everything plan for 99.99 in order to get premier gold..
I can't check via their website since I don't have my number yet.
Thanks
it costs $580, for new and existing customers.
with well qualified credit or over 2 year tenure you can put $100 down and pay the rest over $20 installments for $24 months.
If you're on an older plan and think that sounds crazy visit your local T-Mobile store so they can explain it fully because it's alot better than an upgrade used to be.
Its not crazy considering a famil plan is $110 for for 5 lines now. Tmo rocks
Sent from my LS670 using Tapatalk 2
If you have good credit it will be 99 down and 20 a month to pay it off. If your credit isn't as good it will be 280 down but only 12.50 a month to pay it off. If you are on a grandfathered plan, at most you might be paying the same thing monthly that you are now, but usually it ends up being cheaper than you are paying now and you get a lot more for your money.
Sent from my HTC One using xda app-developers app
If you stay on classic, which we did because we have killer data deals for being customers forever, you can do upgrade pricing at Wal-Mart or Costco. It's not at Costco yet, but it's $150 for new contracts or upgrades.
The value plan seems to usually be cheaper, but if we can get the one for $50 (it's $150+tax and then the $100 rebate from htc) on a couple of our lines it's worth it to us to pay an extra $10/month.
Sent from my SGH-T999 using Tapatalk 2
bob13bob said:
Its not crazy considering a famil plan is $110 for for 5 lines now. Tmo rocks
Sent from my LS670 using Tapatalk 2
Click to expand...
Click to collapse
Hahaha ya.... If you want only 500mb of 4g per line before it slows down
Works for my usage. 500 mb off is enough
Sent from my Nexus 4 using Tapatalk 2
eliasadrian said:
If you stay on classic, which we did because we have killer data deals for being customers forever, you can do upgrade pricing at Wal-Mart or Costco. It's not at Costco yet, but it's $150 for new contracts or upgrades.
The value plan seems to usually be cheaper, but if we can get the one for $50 (it's $150+tax and then the $100 rebate from htc) on a couple of our lines it's worth it to us to pay an extra $10/month.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
If you are talking about the HTC phone trade in program, be wary. That program is extremely strict and if they deny your phone for any reason, you get an adjusted rebate or 0 - either way, you just gave up your phone by sending it in. In most cases, a CL, Swappa, or eBay sale would be much better.
Sent from my SGH-T999
EtherealRemnant said:
If you are talking about the HTC phone trade in program, be wary. That program is extremely strict and if they deny your phone for any reason, you get an adjusted rebate or 0 - either way, you just gave up your phone by sending it in. In most cases, a CL, Swappa, or eBay sale would be much better.
Sent from my SGH-T999
Click to expand...
Click to collapse
Thanks, I tried to read all the fine print and we're sending in an old, rooted G1 for my wife so I'm not too worried, but now I'm rethinking my S3. I prob could sell it myself for more than the $210 they're offering.
Sent from my SGH-T999 using Tapatalk 2
eliasadrian said:
Thanks, I tried to read all the fine print and we're sending in an old, rooted G1 for my wife so I'm not too worried, but now I'm rethinking my S3. I prob could sell it myself for more than the $210 they're offering.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
S3s in great condition sell very well - usell quoted me 198 for my 16GB and you can usually bump that up 15-25% on a CL sale.
Sent from my SGH-T999
They go for much higher than that on eBay. It's the best place to sell it, all the other guys are middle men who take a cut and just list it in eBay
Sent from my Nexus 4 using Tapatalk 2
eliasadrian said:
If you stay on classic, which we did because we have killer data deals for being customers forever, you can do upgrade pricing at Wal-Mart or Costco. It's not at Costco yet, but it's $150 for new contracts or upgrades.
The value plan seems to usually be cheaper, but if we can get the one for $50 (it's $150+tax and then the $100 rebate from htc) on a couple of our lines it's worth it to us to pay an extra $10/month.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Was looking foward to getting it at Costco until the rep informed me today that they won't be selling the T-Mo One. At least for now.
im about to change carrier and im eyeing the One. i'd like to know how much is the restocking fee for 14days?
50 or 75 I am pretty sure 75.
Sent from my Nexus 4 using Tapatalk 2
50$ for sure.. I had to return my s3 grabbed the note 2
Sent from my Nexus 4 using xda premium
Do they charge if there is a problem with the phone? I got my One on Saturday and it has shut off twice on me already. I've never had to return a phone, so I don't know how this restocking fee works.
Sent from my HTC One using Tapatalk 2
Towle said:
Do they charge if there is a problem with the phone? I got my One on Saturday and it has shut off twice on me already. I've never had to return a phone, so I don't know how this restocking fee works.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
If it's a reproducible problem you might be able to get out of restocking...if it's intermittent, probably not. The fee is $50.
Sent from my HTC One using xda app-developers app
blackangst said:
If it's a reproducible problem you might be able to get out of restocking...if it's intermittent, probably not. The fee is $50.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Does that apply for an exchange as well? Or just a return?
Sent from my HTC One using Tapatalk 2
I have a problem with mine too.. but the challenge is finding a place that has them in stock. If it's a problem (they're usually asses about it) they won't charge the restocking fee. It's 50 btw
Sent from my HTC One using Tapatalk 2
I apply for new service then cancel my service within the days allowed and I wasnt charged single thing.
Sent from my HTC One using xda premium
shook187 said:
I apply for new service then cancel my service within the days allowed and I wasnt charged single thing.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
That's because you can't restock service.
Sent from my HTC One using Tapatalk 2
I believe the restocking fee is $50 if you are returning the phone within the 14 days (retail store) or 20 days (t-mobile.com). Now sure if it changes if you are also canceling service.
Towle said:
Does that apply for an exchange as well? Or just a return?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Can't say with any certainty. Call 611 and ask our read your tos
Sent from my HTC One using xda app-developers app
blackangst said:
Can't say with any certainty. Call 611 and ask our read your tos
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I'll just go to the store. Thought I might get lucky and find a store employee who knows from experience. It seems that phone reps know nothing about how things work in store.
Sent from my HTC One using Tapatalk 2
It'll be a $50 fee for any exchange unless you can reproduce the issue and are exchanging for the same phone. If you have issues they will exchange it for the same model with no fee charge. If you want a different model, then a fee will be charged. Choose wisely
Sent from my HTC One using xda premium
they got balls! verizon charges $35
also, within the full year. is T-Mobile will replace your handset if any problem encounter?
on verizon, within full year they will give you a replacement. a certifed/refurbed but in brand new condition.
Towle said:
I'll just go to the store. Thought I might get lucky and find a store employee who knows from experience. It seems that phone reps know nothing about how things work in store.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I am a RSA in a T-mobile Corp Store. From T-Mobiles return/exchange policy there is a $50 fee for return/exchange for most smartphones. Some of the smartphones have a $75 fee like the Note 2 and the Iphone 5. The Manger has to override the restocking fee and most mangers will not override it unless you can show us the problem in the store. There is no known issue right now about reboots in our internal system. I am not saying that it isn't a issue but I have yet to see any HTC One reboot that I have sold. Most of the time if you want to exchange the phone for the same model the fee is removed. If you want to change to a different phone or just do a full return the fee is almost always charged unless we see the problem.
ad78 said:
they got balls! verizon charges $35
also, within the full year. is T-Mobile will replace your handset if any problem encounter?
on verizon, within full year they will give you a replacement. a certifed/refurbed but in brand new condition.
Click to expand...
Click to collapse
T-Mobile also replaces your phone for one year (refurbished), or if you have the insurance bundle they will always replace it. They send it next day air, then you return the defective phone. It's $5 if you have insurance or $25 if you don't.
Sent from my HTC One using Tapatalk 2
Prod1702 said:
I am a RSA in a T-mobile Corp Store. From T-Mobiles return/exchange policy there is a $50 fee for return/exchange for most smartphones. Some of the smartphones have a $75 fee like the Note 2 and the Iphone 5. The Manger has to override the restocking fee and most mangers will not override it unless you can show us the problem in the store. There is no known issue right now about reboots in our internal system. I am not saying that it isn't a issue but I have yet to see any HTC One reboot that I have sold. Most of the time if you want to exchange the phone for the same model the fee is removed. If you want to change to a different phone or just do a full return the fee is almost always charged unless we see the problem.
Click to expand...
Click to collapse
75 for note 2 and iPhone5? Is that a policy only your store is doing? All smartphones are 50 and tablets or laptops are 75.
Sent from my HTC One using xda premium
deviusdragger said:
75 for note 2 and iPhone5? Is that a policy only your store is doing? All smartphones are 50 and tablets or laptops are 75.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Prod1702 said:
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Click to expand...
Click to collapse
You might want to check with your manager about that before an angry customer comes in saying you guys lied about the restocking fee and enforcing it at that price when it shouldn't have been.
Sent from my HTC One using xda premium
Prod1702 said:
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Click to expand...
Click to collapse
I work at a Corp store as well and ALL smart phones ring up as $50 restocking fee . none are $75
Tablets however are $75
So I have Verizon Wireless and I am eligible for an upgrade now.
I want to pick up this phone and I am looking to spend about 199.99 with a new 2yr activation with the renewal of my contract.
I am trading in my old HTC Rezound at best buy which is ROOTED and FLASHED for $50 plus best buy is offering a $50 gift card towards the purchase of any Samsung Mobile phone I am told.
Does anyone recommend any other tips or suggestions possibly before purchasing and renewing my contract with Verizon and/or purchasing the phone at best buy?
I would greatly appreciate it thanks!
I look forward to possibly start making this THREAD my new home.
Are you grandfathered in to unlimited data? If so, be careful about losing your unlimited data plan
Sent from my SCH-I545 using xda premium
ChuckZv2 said:
So I have Verizon Wireless and I am eligible for an upgrade now.
I want to pick up this phone and I am looking to spend about 199.99 with a new 2yr activation with the renewal of my contract.
I am trading in my old HTC Rezound at best buy which is ROOTED and FLASHED for $50 plus best buy is offering a $50 gift card towards the purchase of any Samsung Mobile phone I am told.
Does anyone recommend any other tips or suggestions possibly before purchasing and renewing my contract with Verizon and/or purchasing the phone at best buy?
I would greatly appreciate it thanks!
I look forward to possibly start making this THREAD my new home.
Click to expand...
Click to collapse
You know you could get more if you sold the rezound. Also in the next week you could get the s4 in 32GB version you may want to think about that. Buying from best buy is better then at VZW they price match Amazon and wirefly sometimes. I know because they have done it for me. And you get 30 days return and exchange. I also don't think they charge an upgrade fee which is $35 at VZW.
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nativi said:
You know you could get more if you sold the rezound. Also in the next week you could get the s4 in 32GB version you may want to think about that. Buying from best buy is better then at VZW they price match Amazon and wirefly sometimes. I know because they have done it for me. And you get 30 days return and exchange. I also don't think they charge an upgrade fee which is $35 at VZW.
Click to expand...
Click to collapse
There is still an upgrade fee that gets tacked on to the first months bill. You also only now get 15 days to exchange or return (unless you're platinum) but still have to do so within Verizon's 14 day grace period to get the upgrade back. Their protection plan is good though despite what some people say... Quick unlimited replacements with no deductible and the majority of employees couldn't tell the phone was rooted even if the damn thing was stuck in the cm boot loop so no worries there
Source: me (bb mobile employee)
Sent from my SCH-I545 using Xparent BlueTapatalk 2
Yeah my phone is rooted and I can't sell it because some of the hardware has gone bogus and malfunctions. So HOPEFULLY when I trade it in at best buy they don't give me grief for it being rooted and flashed.
Sent from my ADR6425LVW using Tapatalk 4 Beta
ChuckZv2 said:
Yeah my phone is rooted and I can't sell it because some of the hardware has gone bogus and malfunctions. So HOPEFULLY when I trade it in at best buy they don't give me grief for it being rooted and flashed.
Sent from my ADR6425LVW using Tapatalk 4 Beta
Click to expand...
Click to collapse
If there are hardware issues they might not take it at all. They probably wouldn't notice the root/flash part though
Sent from my SCH-I545 using Xparent BlueTapatalk 2
Well to be honest all it is is that when I'm making a call sometimes it goes to speaker mode and then switches back when I have it placed right next to my ear. Its bogus. Lol. and that only happens sometimes not all the time
Sent from my ADR6425LVW using Tapatalk 4 Beta
bajasur said:
Are you grandfathered in to unlimited data? If so, be careful about losing your unlimited data plan
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
Yeah I change my plan to unlimited minutes . And my data went from using 4 gigabytes to 2 gigabyte. The only thing I have a time limit is my text and my minutes
Sent from my ADR6425LVW using Tapatalk 4 Beta
So the cheapest I can get the Galaxy s4 is 199?
Sent from my ADR6425LVW using Tapatalk 4 Beta
Repealed
Verizon Galaxy Note 3 now available, coupon code saves you $90. http://google.com/producer/s/CBIwqtiasw0
Thank you soo much!
Sent from my Nexus 7 using xda app-developers app
Let's say you already bought it. Is it possible to call customer service and get that 90 credited.
Sent from my SM-N900V using Tapatalk now Free
imablackhat said:
Let's say you already bought it. Is it possible to call customer service and get that 90 credited.
Sent from my SM-N900V using Tapatalk now Free
Click to expand...
Click to collapse
In the other threads, it sounds like some people have gotten it credited, others couldn't. Seams like it depends on what rep you talk to on the phone.
Sent from my SM-N900V using Tapatalk now Free
swan3609 said:
In the other threads, it sounds like some people have gotten it credited, others couldn't. Seams like it depends on what rep you talk to on the phone.
Sent from my SM-N900V using Tapatalk now Free
Click to expand...
Click to collapse
I received $150 credit!!!!!
$90 for Verizon30 promo
$35 free activation (I pre-ordered 2 days before they offered this two weekends ago)
$25 CSR credit for my troubles.
I use some of the credit to buy me an S-View case. Sweet
I talked to some girl she said it wasn't possible since its an online only code and I could return the phone and order it online. But that's all a waste of time. Gonna try again tomorrow...
Sent from my SM-N900V using Tapatalk now Free
2swizzle said:
I received $150 credit!!!!!
$90 for Verizon30 promo
$35 free activation (I pre-ordered 2 days before they offered this two weekends ago)
$25 CSR credit for my troubles.
I use some of the credit to buy me an S-View case. Sweet
Click to expand...
Click to collapse
Same but I only got $30 (I guess as upgrade fee, not activation?). So I got $145.
Got it to go through. Four calls. Someone honored it. Said it'll show up in my balance in 24 hours.
Sent from my SM-N900V using Tapatalk now Free
What number did you guys use? I've tried about four times with no luck.
611. Press four. say customer service. Took me four times to get it.
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Does this work for those who paid full retail? If so, just call a VZW CSR to request it?
I wonder if att or any other carrier would match Verizon's price.
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