I can't check via their website since I don't have my number yet.
Thanks
it costs $580, for new and existing customers.
with well qualified credit or over 2 year tenure you can put $100 down and pay the rest over $20 installments for $24 months.
If you're on an older plan and think that sounds crazy visit your local T-Mobile store so they can explain it fully because it's alot better than an upgrade used to be.
Its not crazy considering a famil plan is $110 for for 5 lines now. Tmo rocks
Sent from my LS670 using Tapatalk 2
If you have good credit it will be 99 down and 20 a month to pay it off. If your credit isn't as good it will be 280 down but only 12.50 a month to pay it off. If you are on a grandfathered plan, at most you might be paying the same thing monthly that you are now, but usually it ends up being cheaper than you are paying now and you get a lot more for your money.
Sent from my HTC One using xda app-developers app
If you stay on classic, which we did because we have killer data deals for being customers forever, you can do upgrade pricing at Wal-Mart or Costco. It's not at Costco yet, but it's $150 for new contracts or upgrades.
The value plan seems to usually be cheaper, but if we can get the one for $50 (it's $150+tax and then the $100 rebate from htc) on a couple of our lines it's worth it to us to pay an extra $10/month.
Sent from my SGH-T999 using Tapatalk 2
bob13bob said:
Its not crazy considering a famil plan is $110 for for 5 lines now. Tmo rocks
Sent from my LS670 using Tapatalk 2
Click to expand...
Click to collapse
Hahaha ya.... If you want only 500mb of 4g per line before it slows down
Works for my usage. 500 mb off is enough
Sent from my Nexus 4 using Tapatalk 2
eliasadrian said:
If you stay on classic, which we did because we have killer data deals for being customers forever, you can do upgrade pricing at Wal-Mart or Costco. It's not at Costco yet, but it's $150 for new contracts or upgrades.
The value plan seems to usually be cheaper, but if we can get the one for $50 (it's $150+tax and then the $100 rebate from htc) on a couple of our lines it's worth it to us to pay an extra $10/month.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
If you are talking about the HTC phone trade in program, be wary. That program is extremely strict and if they deny your phone for any reason, you get an adjusted rebate or 0 - either way, you just gave up your phone by sending it in. In most cases, a CL, Swappa, or eBay sale would be much better.
Sent from my SGH-T999
EtherealRemnant said:
If you are talking about the HTC phone trade in program, be wary. That program is extremely strict and if they deny your phone for any reason, you get an adjusted rebate or 0 - either way, you just gave up your phone by sending it in. In most cases, a CL, Swappa, or eBay sale would be much better.
Sent from my SGH-T999
Click to expand...
Click to collapse
Thanks, I tried to read all the fine print and we're sending in an old, rooted G1 for my wife so I'm not too worried, but now I'm rethinking my S3. I prob could sell it myself for more than the $210 they're offering.
Sent from my SGH-T999 using Tapatalk 2
eliasadrian said:
Thanks, I tried to read all the fine print and we're sending in an old, rooted G1 for my wife so I'm not too worried, but now I'm rethinking my S3. I prob could sell it myself for more than the $210 they're offering.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
S3s in great condition sell very well - usell quoted me 198 for my 16GB and you can usually bump that up 15-25% on a CL sale.
Sent from my SGH-T999
They go for much higher than that on eBay. It's the best place to sell it, all the other guys are middle men who take a cut and just list it in eBay
Sent from my Nexus 4 using Tapatalk 2
eliasadrian said:
If you stay on classic, which we did because we have killer data deals for being customers forever, you can do upgrade pricing at Wal-Mart or Costco. It's not at Costco yet, but it's $150 for new contracts or upgrades.
The value plan seems to usually be cheaper, but if we can get the one for $50 (it's $150+tax and then the $100 rebate from htc) on a couple of our lines it's worth it to us to pay an extra $10/month.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Was looking foward to getting it at Costco until the rep informed me today that they won't be selling the T-Mo One. At least for now.
Related
I've noticed the DNA is only $150 at Newegg, Radioshack, and even more websites. They all have the same interface and seem to be going through wirefly (I think). Newegg promised 1 day shipping, but all of them also said "ships when available". Still a good deal though, if you aren't in a hurry.
Newegg
This says new account. I guess an upgrade wouldn't count even though it will require a new 2 year contract-
Sent from my Nexus 7 using Tapatalk 2
Pretty awesome deal on an awesome phone
Just ordered one from radio Shack on Friday pm. Got a confirmation it shipped same day. It is 149.99 and with radio Shack you get a 10 cert for every 50 you spend. This was an upgrade also. New service is same deal too.
Sent from my Galaxy Nexus using xda premium
What is the lowest individual plan to go with this deal? I'm thinking of switching my wife's $40 dumb phone plan on Sprint over. Thanks.
Sent from my Nexus 7
jc332986 said:
This says new account. I guess an upgrade wouldn't count even though it will require a new 2 year contract-
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
There are radio buttons on the right for more options. The price is the same for upgrading
If you order using wirefly use coupon code WIREFLYBLUE83 to get free Bluetooth headsets for however many phones you purchase at that time. There cheap $20 ones but hell there free, I think it's the renegade mini if anyone was curious.
Sent from my ADR6400L using xda premium
so as the title states best buy price match guarantee worked in my success, that i would very surprised at!! i was shopping online sprint released me from contract using vzw prl's too much roaming they terminated me so i was shopping online at amazonwireless.com found the note 2 grey version only for 149.99 and the dna 49.99 out the door 200 bucks went to best buy asked for a manager showed him the pricing and sure enough they gave me both devices for 225 out the door i purchased the geek squad warranty. 9.99 a month per line i got it cause they give you one free battery for signing up was well worth it just for that!! and if you cancel before 30 days well then you get a battery for free and you help rep make a pinch of commision costing you nothing just thought i would share to all of those thinking that 299 was a hefty price like myself!! hope i have helped, pm me with any questions
Did you even try to search?
http://forum.xda-developers.com/showthread.php?t=2130636
Verizon Note 2 150 dollars on amazon
Also anytime you are dealing with commission there are also chargebacks. So no you arent making the salesman any commission. But if their chargebacks are abnormally high you could be getting them in trouble.
Sent from my SCH-I605 using Tapatalk 2
Dakota0206 said:
Did you even try to search?
http://forum.xda-developers.com/showthread.php?t=2130636
Verizon Note 2 150 dollars on amazon
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
uh... this is different dude, i am talking about price matching amazon wireless, but go ahead troll on my man!
The only things is I found it cheaper on dell site and Amazon wouldn't match it because they only price match certain sites...dell has it for 129 with 50 bucks giftcard and bestbuy has it for 98 Buck in store
Sent from my SCH-I605 using XDA Premium HD app
You can get it even cheaper if you have a Sam's club near by. I got one for my wife last night with a price match from Sam's for $98.88 and then the $50 Best Buy gift card on top of that.
My best but said they don't honor online prices for cell phones upgrades. Said it came from corporate. Glad for those that got it. Remember getting my rezound for a penny
Sent from my SCH-I605 using Tapatalk 2
I know I am bringing a dead thread back, but Bestcbuy has announced that they will do it from now on. They released a statement on their PR site. They are getting killed with showrooming the product for othee sellers.
Sent from my SCH-I605 using Tapatalk 2
JeramyEggs said:
I know I am bringing a dead thread back, but Bestcbuy has announced that they will do it from now on. They released a statement on their PR site. They are getting killed with showrooming the product for othee sellers.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Actually... the new Price match you speak of was started March 3rd, and phones (on contract) are not included in the price match.
Right on the updated Best Buy Low Price page:
"does not apply to: Contract mobile phone devices"
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
ugzz said:
Actually... the new Price match you speak of was started March 3rd, and phones (on contract) are not included in the price match.
Right on the updated Best Buy Low Price page:
"does not apply to: Contract mobile phone devices"
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Click to expand...
Click to collapse
I used to work for best buy, they will price match anyway. Just have to find the right store that isn't hitting budget and they will take anything.
Sent from my SCH-I605 using xda app-developers app
Just did it today. Price matched at 149.99.
Sent from my SCH-I605 using xda premium
ugzz said:
Actually... the new Price match you speak of was started March 3rd, and phones (on contract) are not included in the price match.
Right on the updated Best Buy Low Price page:
"does not apply to: Contract mobile phone devices"
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Click to expand...
Click to collapse
I bought another Note 2 from Best Buy TODAY and they still price matched my local SamsClub @ $98 :thumbup:
Sent from my SCH-I605 using xda premium
I bought 2 on Saturday, and they price matched Sams Club.
Sent from my SCH-I605 using Tapatalk 2
niice 98 bucks is a steal, i had to argue and ask for the manager told him this is a price match guarantee not a hey we will discount it a little bit..
have u guys found any successful way to get vzw to wait activation fees?? my bill is so freaking high!!
Bfitz26 said:
have u guys found any successful way to get vzw to wait activation fees?? my bill is so freaking high!!
Click to expand...
Click to collapse
Nope. :banghead:
Sent from my SCH-I605 using xda premium
Have a dealer line
Sent from my SCH-I605 using xda app-developers app
I did it last week at best buy, my local store said they dont price match amazon, but they price matched newegg. So I got it for 149...still odd that they wouldnt match amazon.
Bfitz26 said:
have u guys found any successful way to get vzw to wait activation fees?? my bill is so freaking high!!
Click to expand...
Click to collapse
With some discounts applied, some employers/schools have it waived.
I Did the same thing!
Got my Note 2 about little over 2 weeks ago for 189. PLUS got a $50 gift card that I applied towards the cost and end result was 149 bucks after tax.
What a great way to get a phone now though.. I used to always get my phones from Amazonwireless. But now that Best Buy Price Matches.. Ill be staying local till they quit doing it.
sammyboy405 said:
I Did the same thing!
Got my Note 2 about little over 2 weeks ago for 189. PLUS got a $50 gift card that I applied towards the cost and end result was 149 bucks after tax.
What a great way to get a phone now though.. I used to always get my phones from Amazonwireless. But now that Best Buy Price Matches.. Ill be staying local till they quit doing it.
Click to expand...
Click to collapse
for sure i don't know why i didn't think about this on the past couple phones that i got like my nexus i coulda got that ***** for free
im about to change carrier and im eyeing the One. i'd like to know how much is the restocking fee for 14days?
50 or 75 I am pretty sure 75.
Sent from my Nexus 4 using Tapatalk 2
50$ for sure.. I had to return my s3 grabbed the note 2
Sent from my Nexus 4 using xda premium
Do they charge if there is a problem with the phone? I got my One on Saturday and it has shut off twice on me already. I've never had to return a phone, so I don't know how this restocking fee works.
Sent from my HTC One using Tapatalk 2
Towle said:
Do they charge if there is a problem with the phone? I got my One on Saturday and it has shut off twice on me already. I've never had to return a phone, so I don't know how this restocking fee works.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
If it's a reproducible problem you might be able to get out of restocking...if it's intermittent, probably not. The fee is $50.
Sent from my HTC One using xda app-developers app
blackangst said:
If it's a reproducible problem you might be able to get out of restocking...if it's intermittent, probably not. The fee is $50.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Does that apply for an exchange as well? Or just a return?
Sent from my HTC One using Tapatalk 2
I have a problem with mine too.. but the challenge is finding a place that has them in stock. If it's a problem (they're usually asses about it) they won't charge the restocking fee. It's 50 btw
Sent from my HTC One using Tapatalk 2
I apply for new service then cancel my service within the days allowed and I wasnt charged single thing.
Sent from my HTC One using xda premium
shook187 said:
I apply for new service then cancel my service within the days allowed and I wasnt charged single thing.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
That's because you can't restock service.
Sent from my HTC One using Tapatalk 2
I believe the restocking fee is $50 if you are returning the phone within the 14 days (retail store) or 20 days (t-mobile.com). Now sure if it changes if you are also canceling service.
Towle said:
Does that apply for an exchange as well? Or just a return?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Can't say with any certainty. Call 611 and ask our read your tos
Sent from my HTC One using xda app-developers app
blackangst said:
Can't say with any certainty. Call 611 and ask our read your tos
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I'll just go to the store. Thought I might get lucky and find a store employee who knows from experience. It seems that phone reps know nothing about how things work in store.
Sent from my HTC One using Tapatalk 2
It'll be a $50 fee for any exchange unless you can reproduce the issue and are exchanging for the same phone. If you have issues they will exchange it for the same model with no fee charge. If you want a different model, then a fee will be charged. Choose wisely
Sent from my HTC One using xda premium
they got balls! verizon charges $35
also, within the full year. is T-Mobile will replace your handset if any problem encounter?
on verizon, within full year they will give you a replacement. a certifed/refurbed but in brand new condition.
Towle said:
I'll just go to the store. Thought I might get lucky and find a store employee who knows from experience. It seems that phone reps know nothing about how things work in store.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I am a RSA in a T-mobile Corp Store. From T-Mobiles return/exchange policy there is a $50 fee for return/exchange for most smartphones. Some of the smartphones have a $75 fee like the Note 2 and the Iphone 5. The Manger has to override the restocking fee and most mangers will not override it unless you can show us the problem in the store. There is no known issue right now about reboots in our internal system. I am not saying that it isn't a issue but I have yet to see any HTC One reboot that I have sold. Most of the time if you want to exchange the phone for the same model the fee is removed. If you want to change to a different phone or just do a full return the fee is almost always charged unless we see the problem.
ad78 said:
they got balls! verizon charges $35
also, within the full year. is T-Mobile will replace your handset if any problem encounter?
on verizon, within full year they will give you a replacement. a certifed/refurbed but in brand new condition.
Click to expand...
Click to collapse
T-Mobile also replaces your phone for one year (refurbished), or if you have the insurance bundle they will always replace it. They send it next day air, then you return the defective phone. It's $5 if you have insurance or $25 if you don't.
Sent from my HTC One using Tapatalk 2
Prod1702 said:
I am a RSA in a T-mobile Corp Store. From T-Mobiles return/exchange policy there is a $50 fee for return/exchange for most smartphones. Some of the smartphones have a $75 fee like the Note 2 and the Iphone 5. The Manger has to override the restocking fee and most mangers will not override it unless you can show us the problem in the store. There is no known issue right now about reboots in our internal system. I am not saying that it isn't a issue but I have yet to see any HTC One reboot that I have sold. Most of the time if you want to exchange the phone for the same model the fee is removed. If you want to change to a different phone or just do a full return the fee is almost always charged unless we see the problem.
Click to expand...
Click to collapse
75 for note 2 and iPhone5? Is that a policy only your store is doing? All smartphones are 50 and tablets or laptops are 75.
Sent from my HTC One using xda premium
deviusdragger said:
75 for note 2 and iPhone5? Is that a policy only your store is doing? All smartphones are 50 and tablets or laptops are 75.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Prod1702 said:
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Click to expand...
Click to collapse
You might want to check with your manager about that before an angry customer comes in saying you guys lied about the restocking fee and enforcing it at that price when it shouldn't have been.
Sent from my HTC One using xda premium
Prod1702 said:
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Click to expand...
Click to collapse
I work at a Corp store as well and ALL smart phones ring up as $50 restocking fee . none are $75
Tablets however are $75
Contract price has been posted on sprint website today.
$250 with 2 yr contact (port your phone over). .
$350 (not porting)
Non-contract price is $699, not $799 (the bestbuy price).
https://shop.sprint.com/mysprint/sh...&flow=AAL&planSKUId=null&tabId=dt_phones&ptn=
I think it blows that sprint treats it current customers like step child's. I mean I've been with sprint for 11 years. And they say hey you can have the note 3 for 349.99 on an upgrade but the guy behind me print his number over gets a special $100 discount and gets it for 250. Gtfoh sprint. That blows
Sent from my SPH-L720 using xda app-developers app
yaniel06 said:
I think it blows that sprint treats it current customers like step child's. I mean I've been with sprint for 11 years. And they say hey you can have the note 3 for 349.99 on an upgrade but the guy behind me print his number over gets a special $100 discount and gets it for 250. Gtfoh sprint. That blows
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Our corporate store was selling them for 299 not 350.
BestBuy Price Match To Sprint web site for $250
I just got mine Last Night From BestBuy for $250 Price Match without porting a number. New Number New Contract, not hassle.
Bizack said:
I just got mine Last Night From BestBuy for $250 Price Match without porting a number. New Number New Contract, not hassle.
Click to expand...
Click to collapse
Same here. Price matched today 249.99
tt281gt said:
Same here. Price matched today 249.99
Click to expand...
Click to collapse
You rooted yet?
Sent from my SM-N900P using Tapatalk 2
Bizack said:
You rooted yet?
Sent from my SM-N900P using Tapatalk 2
Click to expand...
Click to collapse
As soon as I'm home I will
Bizack said:
You rooted yet?
Sent from my SM-N900P using Tapatalk 2
Click to expand...
Click to collapse
ROOTED as of last night :laugh:
Flashed the De-Odexed, can't wait for the custom roms, themes, etc.
I removed the Sprint apps, looking into what Samsung apps I wont use/like to removed those too. Next on the list is delete all sounds I don't like such as boot-up, camera shutter, low battery.
tt281gt said:
Same here. Price matched today 249.99
Click to expand...
Click to collapse
Hmm what other advertisement did you guys use to use the price match with Best Buy? And if they do indeed match it does that mean we HAVE to get a new line and new phone number even if I have a upgrade?
Quicsilver87 said:
Hmm what other advertisement did you guys use to use the price match with Best Buy? And if they do indeed match it does that mean we HAVE to get a new line and new phone number even if I have a upgrade?
Click to expand...
Click to collapse
I just took my phone in and showed them frys / Sams club / sprints site. The manager told the girl helping me to make sure the price shown was for upgrades.
Well let's just say the girl helping me was beautiful and I made it a point to smile, be nice, and make good conversation (flirt) and she didn't verify anything just matched the price.
I'll probably go back just to say hi :beer:
No new number. No new line. Upgraded my existing line.
Sent from my SM-N900P using Tapatalk 2
I paid $350 at Best Buy because I didn't want to wait for Amazon or wirefly to get it in stock to save $50.
In terms of price matching at Best Buy I had a bad experience. The manager in the cell department told me that they only price match the price of the corporate stores. That's it. Won't match Amazon, Wirefly or other websites. He even showed me on his computer Best Buy's position on cellphone price matching.
To you guys who got the phone for $250 at Best Buy I envy you... big time.
Sent from my SM-N900P using XDA Premium 4 mobile app
SantinoInc said:
I paid $350 at Best Buy because I didn't want to wait for Amazon or wirefly to get it in stock to save $50.
In terms of price matching at Best Buy I had a bad experience. The manager in the cell department told me that they only price match the price of the corporate stores. That's it. Won't match Amazon, Wirefly or other websites. He even showed me on his computer Best Buy's position on cellphone price matching.
To you guys who got the phone for $250 at Best Buy I envy you... big time.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Frys / Sam's club show it at $250, I had best buy price match that [kinda-- I just got a real friendly girl that helped me out too].
I too found out the hard way BB does NOT match online retailers [not to say some don't get lucky--BUT it does CLEARLY state it on their site].
So I talked to different stores, and I so happened to go to one a few cities away since the one in my town was lazy [the system was down and didn't to do it manually]. Luckily for me it worked out great!
SantinoInc said:
I paid $350 at Best Buy because I didn't want to wait for Amazon or wirefly to get it in stock to save $50.
In terms of price matching at Best Buy I had a bad experience. The manager in the cell department told me that they only price match the price of the corporate stores. That's it. Won't match Amazon, Wirefly or other websites. He even showed me on his computer Best Buy's position on cellphone price matching.
To you guys who got the phone for $250 at Best Buy I envy you... big time.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Wouldn't it be worth going back and getting the price match retroactively for $100?
I added a fifth line to my SERO plan. They wouldn't give me $100 credit for porting a BOOST MOBILE number so I spent $10 on a Walmart Tracfone and port that number over. Corporate store had problem adding a 5th line to SERO without changing plan so I ended up calling it in. Now I got to wait on 2-5 days shipping.
tt281gt said:
I just took my phone in and showed them frys / Sams club / sprints site. The manager told the girl helping me to make sure the price shown was for upgrades.
Well let's just say the girl helping me was beautiful and I made it a point to smile, be nice, and make good conversation (flirt) and she didn't verify anything just matched the price.
I'll probably go back just to say hi :beer:
No new number. No new line. Upgraded my existing line.
Sent from my SM-N900P using Tapatalk 2
Click to expand...
Click to collapse
so you bought the phone at 350, then realized you could price match, came back and did a price match after the fact? Or did you price match on the day and time you did the upgrade? Because I bought two note 3's October 4th and tried to price match today (about 6 days later) and was told no, you can only price match on the day of the fact.
darkleafar said:
so you bought the phone at 350, then realized you could price match, came back and did a price match after the fact? Or did you price match on the day and time you did the upgrade? Because I bought two note 3's October 4th and tried to price match today (about 6 days later) and was told no, you can only price match on the day of the fact.
Click to expand...
Click to collapse
Sorry I wasn't clear. By took my phone I meant my old E4GT (s2) and showed them on that. If you want the discounts try another person / manager in the store. If not then try another store. If all fails you can go the route of returning them within 14 days or threatening to unless they match the price.
Good luck.
Sent from my SM-N900P using Tapatalk now Free
Sams Club 288 plus 40 account credit for upgrade activation plus $25 FOR 4 months credit from Sprint account services ..
Sams waives the activation fee and gives you 25 dollar credit for a few months? Seriously?
Sent from my SM-N900P using xda app-developers app
$249.99 at amazon -- even for upgrades! I believe this is the best deal out there. Mine is being delivered today.
http://www.amazon.com/Samsung-Galaxy-Note-Black-Sprint/dp/B00FJ8WBJG/ref=pd_sim_sbs_cps_1
I paid $107 at sprint store in CLT, NC by porting my home phone to Sprint and turned in my old phone they gave me $47 credit towards the note 3. I saved $40 a month on my home phone plan.
Sent from my SM-N900P using xda app-developers app
I just got my sprint bill and found out that the one up deal that was explained to me in the store was wrong and I am now paying about $51 per month more than I should or was told I would.
Background info....I had 4 lines on the family program and decided to use the one up, or whatever that program is called, to get the Note 3. I was prepared to pay cash for it but the store told me how good a deal it was to use the rental monthly fee upgrade programs since I get new phones all the time. They said that the cost of the new program was like $29 per month extra but I had to trade a phone to get into the program. I thought this was a reasonable deal.
After reviewing my bill in detail today I see they took one line out of my family plan which I was paying $19 for and $10 per month for data and now charged me $50 plus $30 for the data as well as the $29 per month rental.
So in the end I lost my $19 family plan line, traded in a phone that was working well, and now pay $51 per month for the new plan plus the rental on a phone.
Called Sprint today and they said they can't help via customer support that only the store can fix this.
I know this is going to be a nightmare.
Has anyone of you experienced this or know how to escalate a store issue?
Sent from my SM-N900P using XDA Premium HD app
inmnbob said:
I just got my sprint bill and found out that the one up deal that was explained to me in the store was wrong and I am now paying about $51 per month more than I should or was told I would.
Background info....I had 4 lines on the family program and decided to use the one up, or whatever that program is called, to get the Note 3. I was prepared to pay cash for it but the store told me how good a deal it was to use the rental monthly fee upgrade programs since I get new phones all the time. They said that the cost of the new program was like $29 per month extra but I had to trade a phone to get into the program. I thought this was a reasonable deal.
After reviewing my bill in detail today I see they took one line out of my family plan which I was paying $19 for and $10 per month for data and now charged me $50 plus $30 for the data as well as the $29 per month rental.
So in the end I lost my $19 family plan line, traded in a phone that was working well, and now pay $51 per month for the new plan plus the rental on a phone.
Called Sprint today and they said they can't help via customer support that only the store can fix this.
I know this is going to be a nightmare.
Has anyone of you experienced this or know how to escalate a store issue?
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What you just described is why I bought my phone. No one-up unless you're in one of their everything plans, which if you have multiple lines with a shared minutes + unlimited data plans adds about $100 per month to your bill. Your better off buying the dang phone.
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Exactly. They never explained all that. I am so upset since I was going to buy the phone. What do you think they will do for me ?
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My sprint store here advised me against doing the one up because I do have the family data plan, she said I'd be an idiot to switch to the one up, plus they wanted my EVO LTE, wasn't going to happen. Hopefully you can get it fixed.
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inmnbob said:
Exactly. They never explained all that. I am so upset since I was going to buy the phone. What do you think they will do for me ?
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I strongly suggest that you call customer service or corporate (if you get flak from customer support), and reverse your choice if you don't like the deal they gave you. Even if you up your contract on your old plan, breaking later (say in one year, which happens to be the one-up timeline) is cheaper than the increased monthly fee you're facing. Over two years you'd have added $2,400 to your bill (that's three new phones).
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Went to sprint today and they said they will fix it so I am only still partially crazed
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**** paying full price
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dvtmg704 said:
**** paying full price
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Everyone has a different measure of price/value. I'm on a shared minute with unlimited data plan.
For me, a full 2 year contract discounted price is a huge waste of money ($150 phone + 100 per month = $2550 = No thank you).
One-up plan for one year forcing me to move at least my master line to one of the two unlimited everything plans is also a waste of money (35 per month for 20 months + 60 extra per month for 20 months = $1200 additional expense).
I buy the phone, don't change plans, stay off contact, one-time hit of $700.
I buy my own insurance policy, get my phone serviced same-day locally for any needed repair = total control.
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They told me in the store today that those with the family or shared plan can now get a phone on the rental program and just have to pay the rental
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inmnbob said:
They told me in the store today that those with the family or shared plan can now get a phone on the rental program and just have to pay the rental
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Is the shared plan to which you refer a legacy shared minutes (landlines, etc) + unlimited data plan? If yes that's outstanding news.
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That's what I was told
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The new plans suck too... They throttle you to 1 mbps for media... As well as put you on a lower tier for data priority.
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