My Phone Won't Charge or Turn On - Android Q&A, Help & Troubleshooting

I have a HTC Evo 3D, which has a 1730 MAh Lithium-ion battery. I got it on 12/26/11. I've never had a problem like this persist for more than a minute. I was on Twitter doing regular stuff when my screen shuts off. I went to see if it was a screen timeout but it shut the phone down (which was weird because it had a regular battery charge). So the phone turned on and off again (because I thought it was a screen timeout). So I didn't really care at the time so I went on my computer. I just went to turn it on, forgetting the battery was drained, and it started and turned off again. So I went to charge it 5 minutes later, and the red light didn't come up. I pressed the power button and it didn't turn on. I tried with the volume button down, I took the battery out and put it back in, but nothing seemed to work. This sucks. It's not rooted. I will say it's usual problems, in the case someone out there can connect the problems.
It overheats constantly: in my pocket and it gets stuck between my mattress and a pillow or blanket sometimes at night; and it flashes red and green lights and it feels like the core is hot enough to melt.
Each day the battery life gets worse.
Sometimes it will shut off like it did with 40% battery; but I usually plug it in and it will return to 40% when I turn it on.
Sometimes it doesn't charge at first but I'll try it later and it works (tried it this time).
Sometimes the phone won't charge while it's on because the phone gets a pop-up saying it's using too much power versus what it's taking in.
It can be utterly retarded. It seems like it doesn't even know how much the battery is charged.
I've gotten pop-ups online saying my "Android's battery is drained" "Android system is corrupted" "Android battery/system is damaged". WT*?
I love my phone: it has problems but I love the 3D, the photos it takes, and how fast it is. I hate the screen because it doesn't work in spots. And sometimes if you press in certain spots red or blue will show up instead of the screen's current picture. Overall; a replacement would make the phone astounding again. But, it's been two years, and that means it has no warranty and I have my upgrade (the phone was $300, [got it on a sale for $100]), so it would probably knock off quite a bit of cost on my next phone. It would be a WASTE to get the same phone. I refuse to get iPhone. I want Android. I like my Android. I don't want new Android. I don't want to waste money. Situation complex: advice needed.

sorry to say but it is indeed a hardware problem.. you need to physically repair it!

NoviceXDAer said:
sorry to say but it is indeed a hardware problem.. you need to physically repair it!
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Is it my battery? Or is something else?

Related

battery problem

so every once in a while, i'd say every 4 or 5 days... i'll take my phone off the charger and start my day like normal. but on these days, (sometimes i notice and do a hard reset before all this happens) the upper half of the phone will get really warm and even if i do absolutely nothing on my phone, my battery will drain from full to dead in 3-4 hours.
has anyone else noticed this? i'm thinking it may be some sort of cpu cycle leak or some sort of infinite loop some background driver might get itself into.
its pretty annoying if i dont catch it right away and an hour after i unplug my phone while i'm at work to take my phone out of my pocket and have it over half battery gone already.
sheep_duck said:
so every once in a while, i'd say every 4 or 5 days... i'll take my phone off the charger and start my day like normal. but on these days, (sometimes i notice and do a hard reset before all this happens) the upper half of the phone will get really warm and even if i do absolutely nothing on my phone, my battery will drain from full to dead in 3-4 hours.
has anyone else noticed this? i'm thinking it may be some sort of cpu cycle leak or some sort of infinite loop some background driver might get itself into.
its pretty annoying if i dont catch it right away and an hour after i unplug my phone while i'm at work to take my phone out of my pocket and have it over half battery gone already.
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I have noticed the 'staying warm after charging sometimes' phenomenon....I also sometimes leave it charging all night but it doesn't seem to charge, even though the light is on. I think this is somehow connected to the wonky power button behavior...I get a green light on full charge sometime....i've never seen it turned green while powered off.....sometimes it won't turn on while plugged in, sometimes I need to do a battery pull, sometimes the SD card too, sometimes I need to press the power button a million times or hold it extra extra long....sometimes the charging light doesn't come on and it does charge, sometimes the light comes on and it doesn't...sometimes it gets really hot after charging and doesn't cool down after sitting idle....I usually just shut it off for a minute and turn it back on...somehow.
This is definitely one of my pet peeves with this phone...I also think this is linked to some phones never turning back on again, corrupted bootloader/recovery after a 'fastboot' shut-down or hot restart...
I'm diggin' the phone, don't get me wrong, but....I can't wait for the nPrime...
yeah, but it's less so the problem of it getting warm (pre or post charging) and moreso that it will start heating up a lot and you can tell that something is running the battery down in the background, the only way to stop this is to do a battery pull restart.
has anyone had similar issues with their phone going from full battery to dead in a few hours because of a hidden bugged process or something similar?
bump 10 char
I had that happen after tuning airplane mode off then back on. But that's itt
Sent from my HTC Evo 3D.
This happened to me this morning, first time and it was very weird. I've left it charging overnight per usual and this morning when I woke up and unplugged it, it had only 10% battery left. I tried charging it in my car on my way to work and have it plugged in to my computer USB now. I disabled a bunch of stuff as shown on this thread:
http://forum.xda-developers.com/showthread.php?t=1141221
And it's now starting to charge.
I did however just update to showdown rom and had setcpu on 1.7 conservative. It still should have charged but I'm guessing a stuck process/bug drew all the power last night.

Samsung Galaxy S2 - Wont turn on.

Well back again with new problem.
Have just had my phone back after it was repaired only a week ago by samsung; they repaired the software, replaced screen, battery and USB port. Now my unrooted phone, with only usual apps, has again failed on me. Was on the home screen, nothing else running, and it turned itself of. After a minute turned itself back on, held at the Logo, and then turned of again. Now it wont turn on what so ever. Its not got hot, its not got cold, its not been in a room with steam, its been sat in a decent zenus case, in a house with radiators etc on.
I seem rather unlucky with phones, my old Nokia 5800 went into repair 6 times, until I gave up and brought a £10 phone, that I'm having to use again now.
I have tried charging, despite the fact it was still 62% full when the phone went of. I don't do extreme sports with the thing, I barely use the phone, yet it still keeps breaking. Disappointed, because the phones pretty decent, but starting to feel like I don't do well with them.
Rant over.
Update: Just tried after 30 minutes to turn it on. It turned on for about 15 seconds, got into the unlock screen, unlocked, went to the menu screen and it turned itself of. I put the charger straight in, was charged up to 59% anyway, but thought maybe might be battery... But doesn't seem to be.
Wont turn on/Charge again. The phone is fine temp.
What you're describing could be a phone with a drained battery.
So check the battery with a voltmeter and check the charger. One (or both if you're really unlucky) of them could be busted.
Edit: You can check the charger by plugging your phone to your PC and charging it from there. If it works then it's the charger if it doesn't then check the battery.
Is all else fails return the phone to a service center.
Try this-
Take out the battery, then press and hold the ON button for 7-10 seconds (the longer the better). Reinsert the battery, then press ON button to start it. This is a soft reset, and wipes the temporary memory and empties all remaining power in the circuits. This helps on many phones and even laptops that won't start properly or show anything on screen.
If this does not work, try the next step. Again, do as above. But after inserting the battery, do not turn the phone on, but press and hold the ON button and the HOME button at the same time for 7-10 seconds. This is a hard reset, and works best if done after a soft reset. Just be sure the battery has at least some juice in it and isn't empty. If possible, try with another battery if this does not work.
I read earlier about a similar problem and it turned out to be a loose fitting battery. They put some foam or something at the bottom of the battery so that it would stay tight and retain contact.
You could probably test for this by removing the back cover and pushing the battery upwards while powering on.
Sent from my GT-I9100T
Thank you very much MichaelAmrs. you saved my Galaxy S2
Awesome Advice
Thanks MichaelAmrs
I have had some serious trouble with my GS2 not working and the latest has been it not turning on. I stuck my battery in the freezer and then did what you suggested and it worked like a charm. Instead of getting it to boot I tried putting it in Download mode and was able to install the Stock ROM on it and hopefully now it will last. But if nothing else at least it is turning on again.
Good luck.

Changed the battery in my Nook Tablet

Piece of cake. Although the replacement is a bit lower MhA it's a lot better than the old battery
pepi4 said:
Piece of cake.
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That's nice to know. Is there a step-by-step guide for it?
Although the replacement is a bit lower MhA it's a lot better than the old battery
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Which replacement battery did you get?
http://www.batteryship.com/htmlos/htmlos.cgi/batteryship/catalog.html
You even get free tools and they are not junk
How to that I used ... Hard to get pass the women robot talking LOL
https://www.youtube.com/watch?v=3F0glSyvj2s
At first I wondered about this being a smaller battery if it would run down fast. It doesn't !!! Works very well !!!
I changed out my battery with one from the above site, but now every time I plug a USB cable in it to charge it immediately shuts off. Anyone have any ideas what could cause this? Wonder if I got a bad battery..
mpry1 said:
I changed out my battery with one from the above site, but now every time I plug a USB cable in it to charge it immediately shuts off. Anyone have any ideas what could cause this? Wonder if I got a bad battery..
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That could be a bad/shorted battery. Mine is still going strong! I would try and reverse everything and start over. When I did mine my vol controls didn't work. Didn't have the connector snapped down good enough
I was looking at this one (still am actually although the one you got is cheaper):
https://www.youtube.com/watch?v=3F0glSyvj2s
http://www.newpower99.com/Barnes_No...cement_Kit_p/barnes and noble nook tablet.htm
I am still trying to see if there is a setting that somehow caused my NT to freak out when the battery reaches 23%
But I have this bad feeling I will need to purchase a new battery. By the way, if the nook just shuts off watch the screen closely it usually says "battery too low" for a second before switching off. And if that is the case after plugging it in, you likely have a bad one and I would call the company to get a replacement.
I have been looking around and the only new replacement batteries I find are the two mentioned and both are 3200mh rather than 4000 of the original. How is your battery life since you changed it? Seems like it should be 1/4th what we had when new (or close to it). Or don't you really notice at this point? I have thought about ebay but then they are used batteries and you have no idea how many cycles are left, and likely hold 1/4th less anyway due to their age. *shurgs* not sure which way to go. As of now I am still having a "freak out" situation at about 23% (roughly). If it doesn't get any worse I can live with that, but from what I have read it will only get worse. :/
Anyone know of a battery app I could use to "adjust" the shut down threashold? I have one that will alert me to whatever I set so if I am not watching it will warn me so that will work if I don't have one that will actually shut it down. I know the "calibrating" apps don't do anything except delete the one file that is only usage stats from the last time it was plugged in, so I don't think there is a real way to calibrate it.
Update:
And on another note with the "spare parts" app the 'battery history' option errors with "the application spare parts ) process.com.andriod.spare_parts_ has topped unexpectedly, please try again." Is this normal? It is version 2.3.7. NT Hidden Settings app application settings/battery use works fine and shows the amount of everything that has used the battery since it was last plugged in/charged. Could this error be a sign of the problem with the phantom touches and inaccurate battery display? And if it is a sign of something broken, what and how do I fix it?
I received a replacement battery and it is doing the same thing, so somehow during the battery switch something got wonkey with my nook. It charges OK just powers off to do it. Since it's used by my kids now it's not essential to be on while charging, but I'd still like to figure this out.
mpry1 said:
I received a replacement battery and it is doing the same thing, so somehow during the battery switch something got wonkey with my nook. It charges OK just powers off to do it. Since it's used by my kids now it's not essential to be on while charging, but I'd still like to figure this out.
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Which battery did you get? And very strange it shuts off when you plug it in. Never seen or heard of that before. It should boot up if off. Or do you mean the screen goes off/goes to sleep but not full shut down when you plug it in? If it is going to sleep, that is likely a app or setting that is doing it. Not sure which but you might want to check any battery apps you have or your settings. It would also depend on which ROM you are running, stock (which I am running) or something else.
Both batteries were the one mentioned in the original post. It doesn't go to sleep when I plug it in, it completely shuts off like no power at all. It will not boot up until I unplug the USB from a power source, although it will fully charge while it is plugged in. I've never seen anything like this and I've been messing with android since my original moto droid 1.
mpry1 said:
Both batteries were the one mentioned in the original post. It doesn't go to sleep when I plug it in, it completely shuts off like no power at all. It will not boot up until I unplug the USB from a power source, although it will fully charge while it is plugged in. I've never seen anything like this and I've been messing with android since my original moto droid 1.
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Very strange indeed. The only thing I would say to do is turn the USB debugging on and off a few times, to see if that makes a difference. It shouldn't but if you tried two different brands of battery, sounds like it is the hardware on the nook. But that is one really weird bug.
Something interesting I discovered. While I did get a new battery, I decided to do some experimenting. Researching this issue a lot of people said you need to delete the "battery file". There even use to be a option in CWM to remove this file. The thing is the file is deleted every time you plug in the device. So that is not going to help.
Further digging found that some devices you need to plug them in and let them charge. Or run them down for say 20-30 minutes without sleeping then plug in and let it charge fully. For some devices this "resets" the battery management system.
What I found in my tests is the battery gets harder to charge with age. While the little n light might show green, it is likely only 80% charge sometimes 90%. And it takes awhile for it to really get to 100%. What I did was let it charge up to that full 100% which may take hours. I got a nice battery app that alerts me when it gets below 25% after that things can get crazy with phantom touches. I also have it set to give a audio alert when it reaches 100%, this way I know when it is fully charged.
I know the charge it fully (when it actually says 100% and I get a audio alert when this happens) before 50% or so has helped a lot. At one point the phantom touches started to happen at higher than 25% reaching almost 35%, last time I did a test to see when phantom touches started was 17% so it is much better. Not to the level when I bought the device, but still very useable.
I will put in the new battery sometime I am sure as it is taking longer and longer to reach the full 100% (but that is normal for lithium ion batteries.) it is certainly useable in this state and the phantom touch issue is not getting worse. I think the biggest issue was charging it until the n light went green and as the battery ages, the battery manger gets thrown off for some reason and charging to the true 100% helps recalibrate it.
Therefore I would run it for 20 minutes without letting it go to sleep, then charge until it is really full (usually leave it plugged in overnight and that should do it). Do this a few times and see if the battery is better.
Oh another thing I did. Power it off fully (hold down power button then tap shutoff) then plug it in to charge. Let the charger wake, reboot, and charge the device. This I also think helps recalibrate the system. Although I never did it when I ran it for 20 minutes then charged to full. But I am sure powering off then plugging in to charge at times made a difference as well.
I've just bought one of these batteries, hoping it'll be better than my old one.
It should be. It won't be quite as it was when it was new, as these new batteries don't have the capacity compared to the originals that B&N installed (perhaps a hour or two less runtime compared to the originals). But it will be better than a well used Nook Tablet battery that is fading fast.
I don't know if I need a new battery just yet, but I am experiencing the issue of the power being killed when plugging the Nook into the wall or USB (which means transfers over an SD card, which is a pain). I only spent $5 to get it and I can see why someone might have thought it was broken, since they probably plugged it in to charge it but it wouldn't turn on while plugged in. It does charge while off, however.
What I've noticed in my experience is that if I turn it on, I can plug it in while the Nook is on the N screen, and then it'll go to the Cynoboot screen still plugged in, but the second it goes to boot the OS it turns off.
Anyone have any ideas on why it would allow itself to be on until it tries to boot to the OS?

Charging Failure

Hello all. It's been a long time since I've been to this section of XDA, glad to see it's still got some life left.
I'm trying to get my old i777 working so a friend of mine can borrow it. If I remember correctly, it was running an AOKP rom when I stored it well over a year ago, and it was fine. Today I went to turn it on, nothing. I started charging it, let it go for a few hours. It still won't turn on; instead it's acting a bit strange. Every few seconds the screen flashes either the gray battery charging logo, an instant dim flash of the entire screen (a slight gray, nothing bright), or the home/back/etc buttons flash for an instant. When the charge logo appears, the screen brightens just before it goes off. All buttons are unresponsive, my computer does not recognize it. I've been unsuccessful in finding any real help with Google and searching XDA. The only advice I found was to plug it in without the battery, then put the battery in. This did not help. Any feedback would be appreciated - this little phone has a lot of sentimental value to me. It's been through hell and back, it survived my ex (who managed to break a Nokia 3310 and Nokia 920). If I have to put it to rest, I guess it's earned it, but I'd like to keep it going for just a while longer.
Did you store it away with the battery in the phone? If so, in a year, the battery could be completely drained and in some cases, that can cause a problem with charging, as in will not charge. Possibilities to test, use a fully charged battery by charging the existing battery with an external charger, or by using another battery. This would be the first thing I would try.
I am also having such a problem from time to time, when my battery is complitely drained. I am using such a device to bring the battery back to life. Always helps.
I usually plug mine into a higher powered charger like my s6 one and that gets it out of the loop.

PLEASE HELP! Moto Z won't power on at all/stuck on bootloop!

Hello, recently my phone was having some serious battery life issues. It started with just draining fast, then it would turn off prematurely at 10%, then 20%, then 50%, then it would basically not run without a charging cable. My fix was to just plug in a power bank and keep it like that, and it was working fine for a while. Then I noticed it wouldn't charge with the stock charger. I would plug it in, worked for a few minutes, get to 100%, turn off, then go down to ~95% and die. So I was only using it with my power bank.
Today, I plugged it in as usual, and it just started doing a bootloop. Then it just turned off and refused to work! It won't power on with neither the original charger or the powerbank. Add insult to injury, there's this tiny LED notification light I had never seen before that's blinking. Now it's not blinking any more. I just plugged in the powerbank and NOW it looks like it's working. Oh no, was too optimistic, it's back at the rebooting thing. It's just the first screen for 5-15 seconds, goes black, then repeats. God I hate this phone,
So now it's next to me just powering on and off. Please help, I would appreciate it greatly!
It's probably that your battery is just done. I had similar issues to you. My battery would drop a percent a minute or less while in use, and was shutting down at 50 percent or so.
I just got the battery replaced and it's back to how it was new. I had a z2 play that was laggy and likely had freezing issues due to minor water damage. I'm so much happier with my newly refurbished Z. It's just a much better and smoother phone, period.
The batteries are like 10 bucks. Just need someone to install it. The Moto z battery replacement is rated difficult, so I wouldn't attempt a DIY unless you're an experienced phone repair person. :good:
Good luck!
Yes battery is SNAFU, ie. normal Motorola's quality control.
I have the wireless charging mod, that causes similar boot loop when placed on charger.
Great when you have pattern to proceed boot security and your alarm fails in morning.
I am about to cremate this POS phone and all its mods once my Sony cheap interim phone arrives.. will not even consider supporting the Motorola eco system by selling on eBay.
harut2K said:
Hello, recently my phone was having some serious battery life issues. It started with just draining fast, then it would turn off prematurely at 10%, then 20%, then 50%, then it would basically not run without a charging cable. My fix was to just plug in a power bank and keep it like that, and it was working fine for a while. Then I noticed it wouldn't charge with the stock charger. I would plug it in, worked for a few minutes, get to 100%, turn off, then go down to ~95% and die. So I was only using it with my power bank.
Today, I plugged it in as usual, and it just started doing a bootloop. Then it just turned off and refused to work! It won't power on with neither the original charger or the powerbank. Add insult to injury, there's this tiny LED notification light I had never seen before that's blinking. Now it's not blinking any more. I just plugged in the powerbank and NOW it looks like it's working. Oh no, was too optimistic, it's back at the rebooting thing. It's just the first screen for 5-15 seconds, goes black, then repeats. God I hate this phone,
So now it's next to me just powering on and off. Please help, I would appreciate it greatly!
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Your device need battery replacement..

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