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Hi fellas!
I`ve been having some problems with my HTC HD2 ever since I bought it about 6 months ago. Sometimes it works perfectly well, but once in a while it gets extremely laggy and even freezes. Then I have to reboot the phone (by removing the battery) in order to get it to work again.
My phone is up to date with the newest ROM from HTC. After the last ROM update (1.66.409.1(76641)NOR) I have quit using exchange. This helps to some degree. But if I start using exchange again it gets screwed up. However, there is now a problem with the SMS application. When I use the SMS application this application freezes, but the rest of the phone is still working.
Do any of you have any suggestions on how to fix this?
I actually complained to HTC about three months ago and they gave me a new HD2, but the problem is still existing. So I have no idea what the problem might be..
It would make me very happy if someone here could help me out
svalvik said:
Hi fellas!
I`ve been having some problems with my HTC HD2 ever since I bought it about 6 months ago. Sometimes it works perfectly well, but once in a while it gets extremely laggy and even freezes. Then I have to reboot the phone (by removing the battery) in order to get it to work again.
My phone is up to date with the newest ROM from HTC. After the last ROM update (1.66.409.1(76641)NOR) I have quit using exchange. This helps to some degree. But if I start using exchange again it gets screwed up. However, there is now a problem with the SMS application. When I use the SMS application this application freezes, but the rest of the phone is still working.
Do any of you have any suggestions on how to fix this?
I actually complained to HTC about three months ago and they gave me a new HD2, but the problem is still existing. So I have no idea what the problem might be..
It would make me very happy if someone here could help me out
Click to expand...
Click to collapse
most probably you dont have much space in your phone memory...these steps might help you clear out some space..
you should install cleanram as it helps free some ram...also get cleartemp as it'll show you what's eating your space up like googlemap and youtube caches so you can delete them easily...and finally don't forget to soft reset
one more very important thing which saves a LOT of space if you're on stock rom or your cooked rom doesnt have it(highly unlikely) is moving the album cache...read the thread here and look out for 4tune's cab
you should also read tboy200's thread and look at tips 65 and 67
with regards to your sms issue, how bout you try updating to the latest messaging client ? im using 2015 and its cut out the crazy lags...
svalvik said:
Hi fellas!
I`ve been having some problems with my HTC HD2 ever since I bought it about 6 months ago. Sometimes it works perfectly well, but once in a while it gets extremely laggy and even freezes. Then I have to reboot the phone (by removing the battery) in order to get it to work again.
My phone is up to date with the newest ROM from HTC. After the last ROM update (1.66.409.1(76641)NOR) I have quit using exchange. This helps to some degree. But if I start using exchange again it gets screwed up. However, there is now a problem with the SMS application. When I use the SMS application this application freezes, but the rest of the phone is still working.
Do any of you have any suggestions on how to fix this?
I actually complained to HTC about three months ago and they gave me a new HD2, but the problem is still existing. So I have no idea what the problem might be..
It would make me very happy if someone here could help me out
Click to expand...
Click to collapse
You could also try to install a task manager, or use the built it one, WinMo is famous for leaving applications open in the background, if you have a stock 6.5 rom I would almost bet this is a big part of your issue ...
Hello everyone,
To be honest, it's been some time since I've been here, back when I knew how everything on this forum worked...
I kinda forgot, so I'm just posting this HELPME!? thread
This is my problem:
About 1.5 years ago I downloaded a ROM, and put it on my phone, and it was working just fine. However, 3 weeks ago it became really annoying, i'll explain what my problem was:
My phone would randomly freeze when i was doing things, these things could vary from "sending a text message" to "opening my 4th opera tab".
After that it wouldn't respond unless I reset it. However, when starting up again after resetting it would do a few possible things.
1. It's freeze at the first startup screen.
2. It's keep switching between unlock and "pin-screen", and when it was working again, it'd freeze.
3. It'd start up, and after about 5 seconds buzz like 5 times, then freeze.
When i left it on frozen the battery and phone would turn very hot as well =(
So, I tried a hard reset, but that didn't work.
After that i went to the following thread:
http://forum.xda-developers.com/showthread.php?t=591784
I followed the instructions, installed the right Radio (2.12.50), and installed the ROM ( Energy.Leo.21916.Sense2.5.NLD.Cookie.2.0.Jul.07.7z ).
I remembered how to intall these things, so I think i've done that right.
So, after that it seemed to be working fine, and I was really proud and happy.
Now my phone has frozen again, and starting up was an issue again...
Does anyone know what my problem is? And what would be even better, what i can do to solve it?
Please let me know <3
Adios <3
Little Update:
So, I've been carrying my HTC HD2 around with me again, and then it started again...
It froze when I tried to send a text, and after that would freeze or vibrate (a few times) during the start-up...
It's really anoying =( If I'd have to estimate my phone's uptime a day...
It used to be 24h a day, now it's more like... 4 hours a day, with 2/3 hours of trying to get it working :Z
That could be hardware related. Possibly processor overheating. I would download the latest stock rom and fash it to see if it sorts the problem. If not it will need to be sent of to HTC to be replaced.
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
EDIT: 9/29/2011
I've had the phone for about 2 weeks now. The past week, I've not had any restarts. Don't know what's changed. I think there was an OTA update about last week. I"ve been using it as much as I had been - web browser, angry birds, email, etc...
Oh, about last week I also re-seated the battery. Don't know if that does anything, since the battery seem like it was seated fine. But someone recommended it. Could just be a fluke.
So, one way or another, the random restarts seem to have solved itself.
Me also
Had mine for about a week and has rebooted at least 5 times. Phone seems to hang and then rebooted.
I am coming from an EVO which never had these problems. Thought about trying a Samsung or another Photon
Yea, just yesterday when I was using my flashlight app for a few minutes. It has mostly happened when I used the led flash as a flashlight. It doesn't matter which app I use, it just restarts sometimes.
And also when I was playing a game today.
coachclass said:
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
Click to expand...
Click to collapse
Had mine for over 2 weeks without any random restarts
Sent from my MZ604 using xda premium
Had mine over a month, no problems at all.
Sent from my MB855 using Tapatalk
I have had mine for over a month also and have had one restart..... but then again every phone I have ever had restarted on its own at some point. By far this has been the best phone yet.
Had restarts and a few lock ups everyday. Got a replacement and no issues since.
Sent from my MB855 using XDA App
None for me after 3 weeks.
My EVO 3D used to do it once in a while when it would lose a signal.
Those who don't have random restarts hardly at all...are you installing apps and using the phone fairly heavily?
I'm wondering if this is a hardware of software issue.
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
I have a lot of software installed and use the phone heavily, I am running stock unrooted rom.
cornelious2 said:
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
Exactly. I've only had one random restart, after the OTA, but I chalk it up to the heat wave where I was working. Poor Mo-Pho got up to 119 degrees.
I would also suggest a factory reset and wipe of the internal SD, a lot of times the testing of each phone before they're put in the box can cause issues.
Pew! Pew! Pew! From my Mo-Pho!
http://android-gz.com
no problems here. love this phone!
Me I am facing this issue since I got the phone I am at that point of replace the unit or order other phone!
What do you think?
I am really so pissed how is that you see only good comments on this phone and no body mention this known issue on thos youtubbie crappy videos...
I cant believe that I paid good money for this phone and I am not the only one with the issue. Sad thing no body know if this is HW or Sorftware!
I have no problem fixing the software... we really need the hackers spending some time debugging this issue.
Had my phone for a month, and have had 3. I am a heavy user so I expect it. Best phone I ever had.
Sent from my MoPho using the XDA Premium app
Same has been happening to my friends phone
Sent from my MB855 using xda premium
Ive had my phone for about a month, probably had 7 or 8 restarts total since I got it, two in one day during the first week but it seems better after the second OTA update. For the past two weeks I've only had two restarts. Each time it restarted I was playing angry birds and had let the phone got to sleep while in the middle of playing. When I woke it up it restarted. Sounds software related to me. Im rooted but not unlocked. I love this phone!
I get over 1 a day. Its sad. Def gonna get a replacement when I get the time
Sent from my MB855 using Tapatalk
I get atleast one a day. I don't notice because at home I set my phone down a lot. It gets worse when im on the phone surfing the web. Then it seems to do it more often. Yesterday it rebooted three times in one hour. It gets annoying but im past my 30 days to return plus Sprint doesn't have any other phone that interests me.
Sent from my Photon.
I have the reboot issue, but I have narrowed it down. DEVS TAKE A LOOK!!
So far I can get a 100% repro of this issue if
1. I am on WIFI for DATA and make or receive a call.
2. then leave WIFI area and attempt to call out, TXT or use 3G data.
3. phone will reboot every time when that occurs.
60% repro of reboot issue with the fallowing.
1. make or receive call with WIFI on but not attached to network.
2. go into WIFI range of a known(not new!) WIFI hotspot and phone attaches to WIFI on it's own.(this will sometimes cause the WIFI, 3G, and phone signal to all appear in the task bar at the same time)
3. make a phone call, txt or turn off WIFI then attempt to use 3G data and phone will reboot.
Also this is VERY IMPORTANT!! The conditions above will not cause the reboot on it's own. If you have data updates off or leave WIFI off all day then you might never see this. Also VERY important if you receive a call when attached to WIFI and then use your phone for data only you will not get the reboot right away it may take upto 30-40 min. Also important, if you attempt to do either repro above via making a phone call you will see the dialer get stuck at "connecting" in the upper left hand side, but it will never go to "connected" and hitting anything on the dialer or the back button will not help only home, but you will notice nothing on the phone will work anymore. This will ultimately lead to a reboot!
Here is the problem as I have trouble shot the living crap out of this and it seem that either the voice/3G radio is locking up or the dialer is crapping out.
Also on a side note that when the dialer is stuck on "connecting" if you force stop the dialer it does nothing, but if you force stop the "dialer storage" it will kill the dialer, but you will still get a reboot at some point after that.
So now we know where to look at for this issue. Can any of the devs look into this as I am not sure where to go from here, but this IS the problem everyone is seeing and can be hardware or software.
hi i recently got the new htc titan and i have been looking around the internet but cant seem to find much on it yet.
the problem i have is that while texting the screen keeps freezing up and i have to wait a while for it to decide it wants to start letting me text again and also the phone will randomly reset itself at times though thats only happened twice in a week the freezing while texting its nearly every time i go to send a text message
any help or info would be appreciated
thanks
I have a Titan and have none of those problems, it is by far the most fluid OS (and I used them all)
Big_Ben said:
I have a Titan and have none of those problems, it is by far the most fluid OS (and I used them all)
Click to expand...
Click to collapse
i do like the os and im fine with the phone must just be my phone ill get a replacement
Replace that unit.
On some forums they have problems with the nand oft the titan it causes random freezes
Connection Problems
Sorry no freezing problems, windows phone os is from my view of point the best for me ...I'm since 2004 Blackberry user and i tried many months with iphone and also with android, no of them i was able to use nearly as my blackberries. Windows phone was the first touch screen handy which is created also for users which need to message much on days.
coming back to the thread, guys i have connection problems with the HTC TITAN, gsm and data connection is more then 30-40% bad then my blackberry bolds 9900/9700/9780. What do you think could that be a hardware problem or is that going on on all HTC TITAN's?
Thanks in advance
update : returned the phone got a new titan got it home to find it had the same issues, after some hours on the phone and in store eventually got a non like for like exchange and switched to the sensation xe
Gosh, that's weird. I hope nothing like that happens when I get mine.
Titan is very smooth. Strange you got 2 in a row like that. Very strange.
No issue with HTC Ultimate
No freezing, only that wierd keybord bug here.
Got mine HTC Ultimate (the Titan here in Brazil) from Vivo. The fastest and fluid smartphone I ever had.
Will sell my HD7 in 2 weeks =)
No freezing, no keyboard bug for me
I've been using my Titan for a week now. I have only experienced one valid app crash by typing with the virtual keyboard. The app is called: ask the crowd.
HTC Titan Problems
Got the Titan yesterday , when i was configuring the outlook mail i could not complete it because the phone kept backing to the home screen by it self , could not fill in the req information to sync with my work mail server because of that
also when i was browsing the web the phone backed again to the home screen
today at work the phone just rebooted by it self
i have no idea whats really the problem , reset the phone didnt help
called HTC they said to contact the seller and get a replacement , they are sending one tomorrow as i got worried it might be a problem with this specific model and after reading some of the posts
used HD7 for 6 months now and not a single problem , its just the titan is a good step ahead if it worked as good as the HD7
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
neXus PRIME said:
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
Click to expand...
Click to collapse
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
rocky00001 said:
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
Click to expand...
Click to collapse
Let the warranty guys wonder why the issue happened. Its a costly thing, and warranty is EXACTLY for these type of situations. USE it.
Just save yourself the hassle and get it replaced like nexus suggested if you dig into what the causes are it will take a while because i tried to with an older htc device
Jb wont solve it, if its kinda similar to my problem described in your previous thread, motherboard change is the only option
thanx everybody . so that means i will live with this faulty device for sometime more till i go back to my work place n have access to service station
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
djranbhir said:
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
Click to expand...
Click to collapse
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
myusernamewastoken said:
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
Click to expand...
Click to collapse
ditto.it started once in week types but now the frequency is pretty constant n not progressive.. might be that we are few of unlucky ones.
i called htc few days back they told me flashing rom should fix it
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
rocky00001 said:
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
Click to expand...
Click to collapse
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
I also have 720.3 but don't have such problem.
That's absolutely a hardware problem,take it to service center asap n dont wait for jb update.
sent from my HTC DX
myusernamewastoken said:
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
Click to expand...
Click to collapse
YEA may be i can but that will take forever in India to get a proper response from main htc office/SC that is 3500 miles away. I will be in bangalore in may/june so will directly go the main service centre myself. Additionally I don't think they will replace the phone immediately so sending over mail will be useless if i get the same phone back with some temprory tweaking from their side.
I have 6 months of warranty left till November so if it goes bad let it be, my case will get stronger.
Can i flash my phone back to 1.18.420 myself without voiding warranty.?
In future i will think twice before going for HTC
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
djranbhir said:
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
Click to expand...
Click to collapse
thats old desire trick called "put that brick into freezer", but it doesnt help in long term, youll have to cool it whole time youre using it
RANDOM REBOOTING devices with STOCK ROMs have FAULTY HARDWARE.
I phone shouldnt reboot on heat even with extreme use, and if it does, its faulty.
If you have custom roms or kernels, then it might be due to software issue, but on STOCK, its always HARDWARE.
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
You remember me about my old Mio A701 phone who started to behave strange for month or two... and after that the radio chip crashed...
Also it happend on my wife's LG phone that a little dirty (mettalic I think) on circuit inside right behind the power plug was able to freeze the phone and some times to restart.
So, if you tried all that things and the problem is not solved then it is a hardware problem! You have to disassemble the phone and repair it! Or go to service center (never I had).
its not a heat problem coz .i can use this device for prolonged sessions. only when the screen is off and network on it reboots
PS. when is jb coming to India
Try one more thing there is a app(don't know name) which can increase the minimum processor frequency
Try that out may be your CPU has very low min speed, don't sure about this but give it a try.
If that requires rooting then don't do it.
sent from my HTC DX