I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
toskanini said:
I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
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Click to collapse
It seems like your internal speaker/ringer inside the phone may be damaged and needs to be replaced. Either a warranty job or replace it yourself if you know what you are doing.
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
toskanini said:
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
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Click to collapse
Not that I know of but this vid might help. They're quite straight forward to disassemble, more so than most HTC's out there!! I'm not sure where you might get a new speaker but maybe E-bay as part of a housing or back chasis?
Good Luck.
Strangely enough, I just had the exact same thing happen to me today. My rear speaker just died, so that I don't hear the phone ring or the notifications. There's no music or keypad sounds, and speakerphone doesn't work. The earpiece works just fine, and if I use headphones I can hear everything, but the speaker in the back of the phone seems to have completely died.
Some questions, if anybody's able to answer them:
I'm using a Telus Hero on AT&T here in the US. Can I still take advantage of the warranty? If so, is this even covered by the warranty? If not, does anybody know of a good place to buy a replacement part so I can replace it myself? Is the part for the CMDA (Sprint) Hero the same speaker?
As for the disassembly of it, I found this thread on HTCPedia that provided a download of HTC's service manual for the Hero.
http://htcpedia.com/forum/showthread.php?t=1706
Update: Thanks to the power of Google search, I've answered one of my questions. I found this website that sells replacement parts for a whole lot of different phones, including the Hero.
http://www.globaldirectparts.com/HTC-HERO-s/5502.htm
I can't vouch for the website at all, I just found it on Google, but at least it might save somebody else the trouble of searching for it.
Exactly the same thing happened to me too..... one day the speaker started crackling, soon after no sound was coming from the external speaker :-(
I opened up the Hero, and there didn't seem to be much dust, an everything looked ok (nothing burnt out or broken)
bjg222, thanks for the links, I was so close to ordering from that website, when I found a Hero on eBay being sold for parts. I missed out on the middle section (with the speaker), so was going to go back and order from global direct parts
Then, bored one day, I thought I'd check out YouTube, even though I had no sound. A few seconds into the first video, the speaker started crackling to life! The video ended with broken sound, so I loaded up another vid, and inexplicably the speaker started working fine!!!
I have no idea how this happened, or what was wrong with it for 3 weeks, but now it is working again, and has been for over a week now.
Just thought I'd let you guys know..... there is hope!
same thing has happened to me.. no sound yet headphones and earpiece work just fine.
the site mentioned above for parts doesnt seem to have a cdma hero speaker.. just the gsm version which doesnt look the same. the hero speaker actually resembles the evo speaker from what i can tell. anyone know for sure?
Hey guys, I have a hardware issue but first the background story
So my phone fell on concrete and the screen broke. I bought a digitizer and replaced it myself. After a month or so, I broke it again. I replaced it, but the unit I got was faulty, and I only got the replacement today.
I opened the phone again and replaced the digitizer, and it's working great!
however in the process I must have done something wrong since my audio/sound doesn't work anymore.
1)Loud speaker works just fine and the microphone works since I am able to talk to people and they hear me
2) When I plug in my earset, the sound works just fine on the earphone. The microphone switches over the earset's microphone and I can hear/talk just fine.
The only problem that I have is I can't hear anything if i put phone next to my ear :/ I opened again looked around, but didn't find anything obvious that might explain wha went wrong. Would anyone know where to look/what to test?
Cheers
anyone any idea please? D:
I haven't opened up my Mozart just yet but from my experience with HTC phones I would suggest checking the contacts of the speaker. They tend to have little springs on the speaker that come in contact with the mainboard and this is how the signal is transmitted. If these contacts are damaged then you will not hear anything.
With all the drops you may have damaged the speaker itself but I'm not sure of a way you could test that.
The problem i had was that I used my sony ericsson X8 headset and the sound came out funny, the thing that was cuasing it was the microphone. Try stock headset to see if it works. If it doesnt then you might want to get someone to check it or fix it. Up to you.
I dropped my mini into a puddle of water that led in a burn tft screen. I found a replacement at ebay and changed it. When I did i noticed that the loudspeaker also isn't working. The earphones work I can hear from them i hear when I make phone calls but no sound of ringtone or music from the loudspeaker. Is it really burned or i miss connected it when i replaced the screen. Can someone post some pics on how should it be connected and if its toasted can you point a site to order a new one since I found nothing on ebay. ty and be careful of water! Have a nice holiday!
So, I've replaced the phone's glass/digitizer, and after reassembly, everything but the earpiece speaker is functioning. Upon closer examination it looks like this piece:
i42.tinypic(dotcom)/2lntr49.jpg
has fallen off. It's ridiculously tiny:
i44.tinypic(dotcom)/2ykkhad.jpg
Is this piece even sure to be the reason the earpiece won't work? If so, is there any way it can be reattached, or am I totally screwed?
Did you ever find a solution to this?
I am also wondering if you figured this out.
I have an Atrix that worked fine for months but one day the speaker stopped working. We had it sent it for warranty repair and it came back only to work once. It appeared to be working but the speaker 'popped' and stopped working as soon as we turned up the volume.
I then bought a replacement speaker ribbon cable myself and after putting it in, the exact same thing happened again: On first impression the new speaker worked, but then we turned up the volume and *pop*, the speaker is broken.
Upon looking at the speaker that I pulled out during my own replacement, there is a resistor missing like in your pictures. However, it's a different one of the six. I am willing to bet that the speaker in the phone now is also missing a resistor since the pop.
Hey guys, I replaced my LCD recently and broke the earpiece during the process. I ordered one and fixed it but it's still not functioning. I got the earpiece tested separately and is working fine. I tried all combinations with the orientation of the speaker in the housing. Any advice/suggestions would be much appreciated.