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Hi guys,
I seem to have a problem with my X10i, it randomly turns off by it self, below are the times in which ive noticed this:
Phone is charging and i am texting at the same time or talking for like 5 mins and then turns off
phone charging and it gets too hot and it turns off
phone turns off when hot generally,
i play a racing game for 20 mins and it turns off.
When it turns off it tries to reboot, it boot it s then turns off again, i have to take the battery appart, wait for 10 mins plug it back in and turn it on.
This gets annoying as it shouldn't really do this and its not as if i put my phone on top of the radiator in order for it to get hot.
Please help
Ps. it did this on android 1.6 and 2.1 so that didnt fix it.
Regards
Well, this is definitely a hardware problem... you should return it to warranty or try and get it robbed to activate insurance if you have one... lol
Sent from my X10i TripNMiUI using XDA Premium App
Hey,
Thanks for the reply, i have also noticed that when the phone turns off it make a small clicking noise.
Thanks for the suggestions but im in greece and i have no insurance cover and the phone was given as a gift so i don't know what is up with the warranty.
Totally a Hardware problem... Just take it to the nearest SE Repair. It'll cost you though.. :\ They Charge really high if u dnt have wwarranty.
Any ideas on which hardware could be causing this? do you reckon it could be just the battery getting too hot? or something else?
You will still have warranty even if it's gifted (through imei )
Sent from my X10i using XDA App
Oh nice i hope that is the case, i 'm not sure if its been a year though, how long does the warranty cover?
One year. Warranty is for one year and two years on special contract basis if i'm not wrong.
If your phone keeps restarting, (Heating) another issue could be wrong (or high) OC settings (like setcpu to high values) or something. Which fw are you running atm?
Try reflashing to Stock and see if the same thing happens?
I had the similar issue , I flashed it to Wolfs 2.2 switched off the mobile, Removed battery and let it cool down. After sometime it fixed the issue by itself
rcrockz said:
One year. Warranty is for one year and two years on special contract basis if i'm not wrong.
If your phone keeps restarting, (Heating) another issue could be wrong (or high) OC settings (like setcpu to high values) or something. Which fw are you running atm?
Try reflashing to Stock and see if the same thing happens?
I had the similar issue , I flashed it to Wolfs 2.2 switched off the mobile, Removed battery and let it cool down. After sometime it fixed the issue by itself
Click to expand...
Click to collapse
Hey,
Thanks for your reply, i do not know what oc speed i have or how to overclock, as for my version i have the stock 2.1 android rom and build 2.1.A.0.435
I DON'T KNOW HOW TO FLASH, i have seen tutorials but everytime i set my phone to usb debugging mode it over heats and turns off
Have nearly same problems. Looks like you have fuel gauge ic problems, max17040, to be exact. Or Qualcomm PM7540 power distribution ic, which is much worthier. Does your battery level changes sometimes after that glitches, and returns to normal after battery re-installation?
MsnSazabi said:
Have nearly same problems. Looks like you have fuel gauge ic problems, max17040, to be exact. Or Qualcomm PM7540 power distribution ic, which is much worthier. Does your battery level changes sometimes after that glitches, and returns to normal after battery re-installation?
Click to expand...
Click to collapse
yes that does happened sometimes, the battery is on red and the phone crashes, but then when i take the battery out and plug it back in after 10 mins i get a white bar in the battery so in theory it has more battery than when it crashed.
Has there been any resolution to the 1 - 2 second wake up lag yet? I've seen several "fixes" like reducing the resolution of the lock screen wallpaper etc but none of these work for me. I've experienced the lag on KE7 stock ROM, Cognition ROM, Villain ROM and now on Lite'ning ROM.
Not sure if I agree that it's being caused by the CPU clocking down when the phone is asleep either. When I use SetCPU to set the minimum clock speed to 1.2Ghz the wake up lag is still there.
Also the lag does not occur when the phone is plugged in and SetCPU is telling me that the phone still clocks down to 200Mhz when asleep and plugged in.
Someone must have some idea what is causing this #$%$## lag.
I use Softlocker Free for this.. Works perfect for me, a bit reduced battery life but not enough to stop me from using it..
Thanks for the reply. I tried Softlocker a while back and found the battery drain pretty heavy. Might give it another go. I was thinking there must be a permanent fix for this lag problem though. Hopefully it's just a matter of someone finding it.
I also noticed the lag on my old i9000 as soon as I updated to GB so know this is across the different samsung models on GB in addition to SGS2. I really do think its the clock going down despite your setcpu settings. Use cpuspy free from market and you will see what I mean. Once its in standby it goes into deep sleep which I believe is lower than 200? But set it to 1200 min and see if cpuspy logs it as going below that just to see
It will happen on every rom right now since they are all based on the firmware. I really think it saves battery going into that clock mode and if someone comes up with a fix the cpu will have to run at a higher clock rate and battery loss will be significantly higher
Sent from my GT-I9100 using XDA App
Mines instant with No Lock.
Sent from my GT-I9100 using Tapatalk
Tell us what you did to stop the wake lock. Is it plugged in though?
Sent from my GT-I9100 using XDA App
I am using Lite'ning rom 1.4 right now, when I press the home button til the screen on take around 0.5 second, is it normally?
I've tried this app,and it did seem work. I'll try to see how about the drain of power.
I was using No Lock and it didn't make any difference. What is really annoying me about this is that some users are seeing the lag and others apparently aren't. The lag on my phone is probably about 1 second. This isn't a really big deal unless this sort of thing annoys you. My iPhone didn't have the lag, my Desire didn't have the lag and I feel a high end phone like this shouldn't have the lag either.
blue265 said:
Once its in standby it goes into deep sleep which I believe is lower than 200? But set it to 1200 min and see if cpuspy logs it as going below that just to see
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
I'll have a play and see.
do you guys get lag when using the power button? I get a small lag when using the home button, but if use the power button its instant.
djsaad1 said:
do you guys get lag when using the power button? I get a small lag when using the home button, but if use the power button its instant.
Click to expand...
Click to collapse
There seems to be nearly as many combinations of symptoms as there are phones. Mine has the same 1s or so lag regardless of how I wake it up. I tried SoftLocker again. Not only does it chew the battery, it was randomly causing my phone not to wake up at all, which then required a reboot. Softlocker has since been uninstalled.
The lag definitely doesn't show itself if the phone is plugged in or if music is playing in the background. Also if the phone has only been asleep for 5 or 10 seconds the lag is generally not there.... but not always. This seems to be inconsistent.
Then there are the fortunate users who aren't seeing the lag at all..... unless of course they are failing to mention that they have something running in the background like the music player that is stopping the phone going into deep sleep.
All I know for sure is that it's a PITA that Samsung needs to address. Given that I've read it was an issue with the S, I'm not holding my breath on that one though.
appro77 said:
There seems to be nearly as many combinations of symptoms as there are phones. Mine has the same 1s or so lag regardless of how I wake it up. I tried SoftLocker again. Not only does it chew the battery, it was randomly causing my phone not to wake up at all, which then required a reboot. Softlocker has since been uninstalled.
The lag definitely doesn't show itself if the phone is plugged in or if music is playing in the background. Also if the phone has only been asleep for 5 or 10 seconds the lag is generally not there.... but not always. This seems to be inconsistent.
Then there are the fortunate users who aren't seeing the lag at all..... unless of course they are failing to mention that they have something running in the background like the music player that is stopping the phone going into deep sleep.
All I know for sure is that it's a PITA that Samsung needs to address. Given that I've read it was an issue with the S, I'm not holding my breath on that one though.
Click to expand...
Click to collapse
Don't want to fork/derail the thread, but are you guys experiencing only the "Wake Up Lag" or also the lag when pressing the Home button while unlocked. I see some lag when using the home button to go back to Homescreen 1 for example. In case you folks are seeing lag in both the cases like me, could it be that both have the same underlying cause.
There is this other theory about the bundled Voice Talk app from Vlingo having the shortcut of Home button double tap, which causes any Home button tap to wait until the double tap window before doing its thing. I don't see that mentioned in this thread, but it kind of makes sense for the Home button lag, but perhaps not so much for the Wake lag (at least I could not think of a reason for that to happen). What do you guys think about both these problems?
appro77 said:
Then there are the fortunate users who aren't seeing the lag at all..... unless of course they are failing to mention that they have something running in the background like the music player that is stopping the phone going into deep sleep.
All I know for sure is that it's a PITA that Samsung needs to address. Given that I've read it was an issue with the S, I'm not holding my breath on that one though.
Click to expand...
Click to collapse
Well well finally users are reporting this problem, good to see its not only me.
Anyway, I don't think the Phone goes to any underclocked frequency when it goes to sleep. Cause if you can test SetCPU by setting it to 200 MHz then you will notice that in 200 MHz the phone turns itself off, you have to turn it on manually. So the problem is related with firmware definitely. And there are no fortunate users, some users don't take this as a problem, some don't notice it and some notice but doesn't agree, but here or there everyone has the bug. I hope the issue will be fixed in future firmware upgrade.
Regards.
Sent from GT-I9100
It may seem crazy but...
The delay depends heavily on the lock image you choose for lock screen.
With stock image it's instant, with custom background it slows down significantly.
My theory is that custom image is being resized while low Cpu frequency, it takes a while.
Sent from my GT-I9100 using XDA Premium App
rdy2go said:
It may seem crazy but...
The delay depends heavily on the lock image you choose for lock screen.
With stock image it's instant, with custom background it slows down significantly.
My theory is that custom image is being resized while low Cpu frequency, it takes a while.
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
I've just tested that, it's the same no matter what background I use.
Wow..
Seems like the thread I can finally count on! Lots of behavior that I experience as well. I have the home button lag and the wake up lag and it's bugging me.
One thing to note.. The wake up lag is worse when you have an SD card inserted -> This scenario was the same for the SGS1 too. Anyone can confirm this?
I'm using No Lock as personal preference but the lag is always there. All behavior you guys mention (abt headphones plugged in, charging, within 5-10secs) are all being observed.
Eagerly waiting for a fix!
I had lag on my first SGS2, but it was worse that yours, at about 9-10 seconds (that's no exaggeration) plus high battery drain (Only getting about 6-7 hours battery at normal use). Went and got a new S2, no lag, and battery lasts 36 hours now.
It may not be the case with yours that its faulty, but I think I fixed the first SGS2 by flashing a newer rom, then doing hard reset and clearing cache's. I now have 2 shiny new SGS2's working as normal.
TheBishopOfSoho said:
I had lag on my first SGS2, but it was worse that yours, at about 9-10 seconds (that's no exaggeration) plus high battery drain (Only getting about 6-7 hours battery at normal use). Went and got a new S2, no lag, and battery lasts 36 hours now.
It may not be the case with yours that its faulty, but I think I fixed the first SGS2 by flashing a newer rom, then doing hard reset and clearing cache's. I now have 2 shiny new SGS2's working as normal.
Click to expand...
Click to collapse
I did flash a newer ROM, but didn't do a hard reset.. all my apps were intact. Perhaps I will spend sometime on it this weekend. By the way, which ROM did you flash on your first SGS2 that fixed the problem?
Also, I tried SoftLocker and it works!! The only downside is the battery life. I loose about 4-5% per hour while I was asleep. That bring me to say that the delay is not caused by the voice input function, but rather due to the device going into deep sleep (which may be normal). But it's the waking up that's taking long.
Still seeking for more ideas...
MasK said:
Also, I tried SoftLocker and it works!! The only downside is the battery life. I loose about 4-5% per hour while I was asleep.
Click to expand...
Click to collapse
Yes, I found that SoftLocker is not really a solution because of the battery drain and some other bugs it introduced.
Anyone who is experiencing this lag should be contacting Samsung. I contacted Samsung Australia and they told me they had not heard of the problem. If everyone who is experiencing the problem reported it to Samsung, I think there may be a far better chance of a fix. Anyone who is annoyed by this bug, please email Samsung via the link on their website. If they are flooded with complaints they "may" act and provide a fix.
well here is my issue , i got a white GNote on the release date , was lagging & doing some strange things like switch to vibrate mode from max volume or going to sound from vibrate so i went ot he store ended up getting it replaced & got a candy shell case with it , i noticed the phone getting hot within 15 to 20 minutes of turning it on & i can feel the heat a little through out the case its coming from the top left corner or the top part in general also noticed while on a phone call with the background in brown color some lines across the screen so anyone else noticed that or am i just having bad luck & need to go back to at&t & try my luck with another one & anyone noticed that the white one lagging more than the black one , please help , any advice will help since one store yesterday treated me badly & told me to go to my original store . thank you all for any advice you might be able to give me .
In a word: No. I've had none of these issues.
Sent from my AT&T Samsung Galaxy Note using the XDA Premium app.
My note gets hot as well, especially when taking a video for a few minutes. I only have a flip case so the back cover is stock. I assume the heat is from the cpu area (top left?) Under normal use heat is ok. I also noticed that the video recording and play back is not smooth, even with most apps off. Hopefully an OS upgrade will help. These N American Notes have the qualcomm cpu which seems to perform slower.
RNC
Take the thing back and demand a new one, no it should not get that hot. I use the s**t out of mine (battery last 8 hours) and it never ever gets hot. I have a white one and the thing has yet to lag and is super fast, do not miss my SGS2 at all. Well, I do miss CM9 but now I'm getting O/T.
Take it back ASAP.
just put that flip case on and notice it is getting pretty warm quick while using it for a while. i bought mine here in xda dont think i can take it to a store for return !!!
I can feel some warmth coming from mine right now, and my Streak used to do the same.
I've noticed mine gets hot right below the camera when multitasking for a while, or playing a graphics intense game like shadowgun or dead space, usually right after I finish with the game, close it and it will be hot and will start to cool down within 5 minutes. I also have a speck candyshell case in my black note. I might go and replace it if it keeps happening.
Sent from my 1.8ghz Galaxy Note!
Mine gets warm under heavy use, but never hot. Not using a case right now.
Issue Fixed
ok here is what i did . i called tech support my luck ended with a very nice guy but he didnt know nothing about nothing , lol at least i got that feeling , i demanded a note in my account that will force the store to replace the phone , went down to the store explained to them that i was treated badly by one of their reps , they deeply apologized & i told them what tech support said which was 3 majic words. CUSTOMER / BUYER REMORSE PERIOD , which means you dont have to give them a reason to want an exchange based on at&t policy , NO REASON AT ALL, just tell them you are not liking this headset & they have to replace it no questions asked , once i said that they tried to make me happy & i ended up with another one plus some credits on my bill, plus a new Moshi screen protector LOL. thank you all for the help.
Stevieboy02008 said:
ok here is what i did . i called tech support my luck ended with a very nice guy but he didnt know nothing about nothing , lol at least i got that feeling , i demanded a note in my account that will force the store to replace the phone , went down to the store explained to them that i was treated badly by one of their reps , they deeply apologized & i told them what tech support said which was 3 majic words. CUSTOMER / BUYER REMORSE PERIOD , which means you dont have to give them a reason to want an exchange based on at&t policy , NO REASON AT ALL, just tell them you are not liking this headset & they have to replace it no questions asked , once i said that they tried to make me happy & i ended up with another one plus some credits on my bill, plus a new Moshi screen protector LOL. thank you all for the help.
Click to expand...
Click to collapse
Do you think you'll be able to test it with some gaming, multitasking with a bunch of apps open and surf the web at the same time and report back if it gets hot or if it doesn't, I want to know if is a normal dual core thing or if is something bad with mine.
Sent from my 1.8ghz Galaxy Note!
Stevieboy02008 said:
well here is my issue , i got a white GNote on the release date , was lagging & doing some strange things like switch to vibrate mode from max volume or going to sound from vibrate so i went ot he store ended up getting it replaced & got a candy shell case with it , i noticed the phone getting hot within 15 to 20 minutes of turning it on & i can feel the heat a little through out the case its coming from the top left corner or the top part in general also noticed while on a phone call with the background in brown color some lines across the screen so anyone else noticed that or am i just having bad luck & need to go back to at&t & try my luck with another one & anyone noticed that the white one lagging more than the black one , please help , any advice will help since one store yesterday treated me badly & told me to go to my original store . thank you all for any advice you might be able to give me .
Click to expand...
Click to collapse
The battery cover gets very hot when charging, just after 15-20 mins this sucks... this will be my 3rd Note if I swap it out, still within 30 days.
Sent from my SAMSUNG-SGH-I717 using xda premium
roloracer said:
I've noticed mine gets hot right below the camera when multitasking for a while, or playing a graphics intense game like shadowgun or dead space, usually right after I finish with the game, close it and it will be hot and will start to cool down within 5 minutes. I also have a speck candyshell case in my black note. I might go and replace it if it keeps happening.
Sent from my 1.8ghz Galaxy Note!
Click to expand...
Click to collapse
Hey rolo,
How hot is ur galaxy note after roughly 6-8minutes of shadowgun gaming?
I don't notice mine reaching a really high temperature,lets say "warm"? Not Hot as in really hot e.g. streaming HD movies for 6-10minutes.... Does ur note goes that hot by streaming HD vids?
zdrew said:
Hey rolo,
How hot is ur galaxy note after roughly 6-8minutes of shadowgun gaming?
I don't notice mine reaching a really high temperature,lets say "warm"? Not Hot as in really hot e.g. streaming HD movies for 6-10minutes.... Does ur note goes that hot by streaming HD vids?
Click to expand...
Click to collapse
I just watched a 30 minute video on You Tube in HD (wow btw) (kony 2012) and my note got warm, just warm. Checked the battery temp thru setcpu app and it was at 88' F.
bbgt2 said:
I just watched a 30 minute video on You Tube in HD (wow btw) (kony 2012) and my note got warm, just warm. Checked the battery temp thru setcpu app and it was at 88' F.
Click to expand...
Click to collapse
I will check that video out and post the results to see if my phone proves to have a heat issue as well.
Kony 2012 is certainly a brilliant documentary...would love to donate and get the action kit as well. Here's my battery report. Initially at 73.4F and reach a temp of 81.86F.
TS...did u manage to exchange ur note to solve this issue?
Sent from my SAMSUNG-SGH-I717 using xda premium
ok 2 & half days with my 3rd note
ok here it is , the last one i got was from a new shippment to at&t not the initial release , its working fine gets barely warm. not hot used it yesterday using the GPS for 2 hours drive straight didnt notice that it was hot or anything like that , so i guess the first ones that i had was just lemons. so im a happy camper now , will keep you guys posted if any of that change , & like i said if anyone just not too happy with their phone you have that buyers remorse period that you dont even need to give them a reason to why you want another one . thank you all for all the help
Envy Diz said:
The battery cover gets very hot when charging, just after 15-20 mins this sucks... this will be my 3rd Note if I swap it out, still within 30 days.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Maybe your battery charger is bad, mine does not get hot charging, just hot when I run 3 apps at the same time in the car.
WAZE, A OK RADIO, and DAILY ROADS VOYAGER.
StarLog said:
Maybe your battery charger is bad, mine does not get hot charging, just hot when I run 3 apps at the same time in the car.
WAZE, A OK RADIO, and DAILY ROADS VOYAGER.
Click to expand...
Click to collapse
3 different phones though, 3 different batteries?
Sent from my SAMSUNG-SGH-I717 using xda premium
zdrew said:
Hey rolo,
How hot is ur galaxy note after roughly 6-8minutes of shadowgun gaming?
I don't notice mine reaching a really high temperature,lets say "warm"? Not Hot as in really hot e.g. streaming HD movies for 6-10minutes.... Does ur note goes that hot by streaming HD vids?
Click to expand...
Click to collapse
Ok so Im almost convinced that the mayor contributor for heating the phone isn't the processor, but the screen! My phone while in idle in my pocket sits about 84f, I surf the web for 10 minutes and the phone was at 95f, on top of that I played shadowgun for about 5 minutes on top of that and got it to 100f, now I took the case off and put it in my car ac vent with the backplate against it and it wouldn't drop temperature, flipped it over so the screen would be against the cold air and within one minute the internal temperature of the battery had dropped to 93f just by cooling down the screen, Im on xda now and it dropped a few more degrees, granted Im running an overclock kernel at 1.75ghz at the moment so that might add to the temps my phone is putting out, gonna flash the stock kernel back in tonight and test and see if there's any difference.
Sent from my 1.8ghz Galaxy Note!
Stevieboy02008 said:
ok here it is , the last one i got was from a new shippment to at&t not the initial release , its working fine gets barely warm. not hot used it yesterday using the GPS for 2 hours drive straight didnt notice that it was hot or anything like that , so i guess the first ones that i had was just lemons. so im a happy camper now , will keep you guys posted if any of that change , & like i said if anyone just not too happy with their phone you have that buyers remorse period that you dont even need to give them a reason to why you want another one . thank you all for all the help
Click to expand...
Click to collapse
Get battery spy and test your new phone and let us know what temp readings you get.
Sent from my 1.8ghz Galaxy Note!
Does this problem problem always happens? I'm doubting if buying this cellphone or not. The problem of the heat makes me doubt.
What do you think about that? It happens always?
Thank you for the information.
No Problem
I have a WT19a and I can say it heats up a little just in games when overclocking is done. the battery is around 40 º C temperature. It also relies heavily on the country in which it lives.Here is my country lives in tropical temperature then normal for my living with an average temperature of 30 ° C. . Is quiet because it can not hurt not. The good thing is that he amazes the humidity inside the unit too.
I am very satisfied with my unit.
WT19a GB ROM Original Version 2.3.4
I have Xperia Mini Pro and I also encountered overheat problem. Phone's charging stops at 70% after 12-14 hrs and it becomes extremaly warm, also touchscreen didn't work properly. This manual helped me ^^
But if we us that manual you said, the problem gets solved? or it returns sometimes?
It only happens in "extreme" situtions like games, and big processing? Or overheat happens when you ar in "regular" activity?
Thank you.
On newer smartphones, hard usage(gaming for example) does increase the temperature and it is completely normal, however I have never experienced problems with touch screen.
Long time ago, I also used custom kernel to overclock and then play, temperature went higher indeed(battery was over 40 degrees Celsius), but I still didn't have any problems, even though I didn't play for long time, but only for 20 minutes, to prevent damage to mainboard.
Phone is Live with Walkman WT19i.
But i can see that most of you use the WT19i cellphone. I think i'm going to buy the SK17i. Would I have the same problems?
Thank you for helping me
idrojsnop said:
But i can see that most of you use the WT19i cellphone. I think i'm going to buy the SK17i. Would I have the same problems?
Thank you for helping me
Click to expand...
Click to collapse
Nope because I own an Xperia Mini Pro
Sometime,there is a little problem with back button when you have many application running at once.The problem is when you press back button,it delay the back function,example I run many application,then I press back button nothing happen,after 3-4 seconds my phone vibrate and goes back...but I assume this as normal and about the overheat : Every phone does and my phone never ever got touchscreen problem when it is overheat
I have a Xperia mini pro and have no problems related to the touchscreen, concerning the warmth problem it works as expected, and as all my phpnes did so far...then again I dont paly alot aside from emulators...regards
Sent from my Xbox360 using the PS3 Browser...wait what??
Hi,
I noticed my xperia 1 mark III is overheating even in normal use, especially in 120Hz mode. I hope sony will fix it as this device is really scalding.
It really burns!
This is the hottest device I ever had
Software version: 61.0.A.11.23
You're burning up your battery. Time is of the essence, resolve this issue fast. Shutdown the phone if it gets too hot!!!
Auto thermal shutdown may not protect the display/mobo especially if in hot ambient temperatures, in direct sunlight, or when charging.
Keep brightness at 50% or less.
Factory reset.
If that fails...
Find the apks or/and services causing to high drain.
If that fails, return the device.
The clock is ticking, Mr Wick tic-tok...
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
jordidejongh said:
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
Click to expand...
Click to collapse
It is serious. Turn off the phone when it feels very warm before it goes over temperature.
Using a AMOLED display in direct sunlight is never a good plan. Limit it to seconds of use.
I have had this same problem since I got it to the point where I got an alert that some apps would be shutdown.
US Version purchased from Adoroma in the states : 61.0.A.11.23
Just another aggravating issue with this phone. Some are having boot loops of a sort also! What is wrong with these companies? Can they not produce a decent product anymore? 1300.00 and it's junk???????????
I am getting overheating as well, a little warm most of the time I use the phone.
Definitely was the 120hz display turned on. Less warm when the 60.
When using the wireless charger.
Anytime I use the cameras.
I am on the latest update as well.
Hm, very intriguing issue with $1300 flagship smartphone from such a respectable brand. I had similar problem with Xperia 1 II in several occasions. And... I think I know what's the problem (not bloody hot SD888 as you might suggest!). Please have a good look at dissasembly video:
Then compare it with $390 LG V60 ThinQ disassembly video from the same guy. Spot the difference! And it is - missing cooling system on Xperia 1 II / 1 III whereas LG V60 has quite big copper vapour chamber! Maybe that's why my LG V60 never gets really hot. So the question is ... WTF are you doing SONY?!
Well, I just sent back my first Pixel - 5A - for overheating. I have been watching the 1 iii and the 5 iii as a possible purchase...but I am turned off by the dedicated assistant button that might possibly be remappable... but for sure I will NOT buy either of these mark 3 phones if they overheat! Makes me sick just how badly most new phones are functioning.
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
senzazn12 said:
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
Click to expand...
Click to collapse
I think it's the case for warranty replacement or even return if possible. This is one of the reason why I don't buy expensive brand new phones parallel imported (not officially sold in my country). Just because it means no proper warranty, no service, no nothing.
My Xperia 1 III is getting extremely hot even when taking photos (only 2-3) then get message about hot temperature and apps shutting down.
I use Streamlabs mostly (sometimes Prism) to broadcast to YouTube, foundthe phone almost useless! Overheating in seconds from start of s stream! I'm using my old Samsung Note 10 again as Sony wasn't simply useful.
Now I found a solution to it (sorry solution is too big word)
- I've turned "object tracking" off in camera
- I've turned autofocus on in camera
- I've turned 120hz off
Today we had hot day here in UK (27 Celcius ) I did my tests.
Streamlabs at 1080p , 7000kbps , 30fps run outdoor for about an hour smoothly. Connected to charger started to overheat.
Not to mention that tethering makes it hot quickly (so with Samsung).
Prism at 1080p 60fps run smoothly for couple of minutes and then crashed.
Didn't connect the charger.
I use Streamlabs to transmit 5-6 hours of stream into YouTube using mobile network in most if the times and whilst driving (so changing stations constantly)
I found that using WiFi it doesn't get as hot.
Also charging makes it very hot - SONY advertised it as able to by powered directly by a charger without charging battery, how and where do I find that option?
Is it available using car charger with quick charge 3.0?
I like the phone , like the shape , size and feel to it. Camera is OK (I own Sony a6500 )
Hate the fact of poor selfie camera in such expensive phone (I do live streams using selfie cam too)
Right I've ordered a return of my phone and have 30 days to send it back what alternatives do I have? Really like the SONY if it wasn't overheating I'd love it. Is there a solution to it? Cooler anything?
The things I like about the phone are:
*shape and overall feel in hand
*Cameras are ok don't really see if they great quality or not will still use my a6500 camera.
*Like the fact that can use sd card
*Love finger print reader in power button and seperate camera button
*like the fact that there's no rounded edges - hate them in my Samsung Note
I blame my problems with overheating by poorly made apps not the phone itself and not sure changing the phone will change it.
What are the options should I consider? Samsung S21 Ultra ? iPhone 12,13?
I'm a SONY fan and had many if their phones and that's why I'm looking for a solution otherwise would send it back straight away...
Can anyone help me with my problem?
Many thanks
Bart
Unfortunately greedy sony didn't provide any cooling solution to mark 3... Check disassembly videos, there is no any cooling solution at all, like you will find in asus - small vapor chamber etc. Literally nothing!
They knew snap 888 is overheating. They must have tested this device before releasing it, isn't it?
But no, still didn't apply any cooling solution. And that's a big shame and huge problem of this device.
Not sure if qualcomm provide any updated drivers to assess this problem or not. Or if sony will try to fix it. So far they did nothing and still it overheats. Mine too and you are right by saying that on 3G/5G it is hotter than on wifi.
I wonder how they can market battery as capable and better for 3 years with such hot device. Temperature of course has huge negative impact on battery longevity.
Sad but true
I'm quite shocked! Thanks for the info about disassembly videos...
I'm thinking if getting a cooler which you attach to the body.
What I forgot to mention that cameras itself (the lenses) don't get that hot is the area under them and closer to the centre. So must be processor and lack of cooling system.
Not sure what to do...
We have a hot weather now so I will test it intensively (if I was a Sony tester I'd never allow for the phone to be released like this).
Heating problems is why I keep saying that for any SOC/CPU/GPU manufacturer to keep upping the speeds of these things is STUPID! I can virtually guarantee that from now on every new CPU produced by all OEM's is going to overheat! Have you ever walked into a data center, with hundreds of servers running? You have to wear ear protection because the roar of all the internal cooling fans is deafening!
So then "we" attempt to put similar CPU's inside a device the size of a small remote control WITHOUT a fan and wonder why it overheats? There are only so many ways to keep the phone(s) cool. Use them while frozen solid in a block of ice, or better yet, stop running so many CPU/GPU intensive apps all at the same time. It's simple thermodynamics at work here. The more you have running at the same time, the harder the SOC needs to work, the hotter it is going to run. Another solution, that is literally unacceptable to most people, is to code in a lowering of the speed of the SOC. If this needs to be done then it becomes very clear that building a new, faster SOC every year is STUPID!
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
Click to expand...
Click to collapse
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
Click to expand...
Click to collapse
Have to sit at the outlet all the time? or how will this happen?
spine6 said:
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
Click to expand...
Click to collapse
Thanks a lot , tomorrow I will be testing - doing long live stream on YouTube using Streamlabs, I always keep my phone under charger as I drive HGV sometimes for 3-4hrs non stop so battery would die.
It also going to be hot day here in UK and having the phone close to windscreen won't help - I know I shouldn't complain about overheating in such circumstances but my phone overheats even when taking photos although I have a feeling that after last system update its looking better , also as I mentioned before switching off object tracking has improved how smooth camera works using Streamlabs and Prism.
I'm considering buying a cooler for my phone too.
I will post my report tomorrow of how it went.
Many thanks
TPnavoio54 said:
Have to sit at the outlet all the time? or how will this happen?
Click to expand...
Click to collapse
I found the future now in Game Enhancer app, you can power it directly. Not sure how it will perform yet. Tomorrow will send my report.
I often run streaming app in the background and not sure if Game Enhancer will work that way. I run nav app (Sygic Truck).
Heat problem has gone down significantly for me after the latest update yesterday. Usually the phone got really warm even with me just browsing using Chrome or going through Facebook. Now even when playing ROK or Mobile Legends it doesn't get that warm.