Hi guys,
I seem to have a problem with my X10i, it randomly turns off by it self, below are the times in which ive noticed this:
Phone is charging and i am texting at the same time or talking for like 5 mins and then turns off
phone charging and it gets too hot and it turns off
phone turns off when hot generally,
i play a racing game for 20 mins and it turns off.
When it turns off it tries to reboot, it boot it s then turns off again, i have to take the battery appart, wait for 10 mins plug it back in and turn it on.
This gets annoying as it shouldn't really do this and its not as if i put my phone on top of the radiator in order for it to get hot.
Please help
Ps. it did this on android 1.6 and 2.1 so that didnt fix it.
Regards
Well, this is definitely a hardware problem... you should return it to warranty or try and get it robbed to activate insurance if you have one... lol
Sent from my X10i TripNMiUI using XDA Premium App
Hey,
Thanks for the reply, i have also noticed that when the phone turns off it make a small clicking noise.
Thanks for the suggestions but im in greece and i have no insurance cover and the phone was given as a gift so i don't know what is up with the warranty.
Totally a Hardware problem... Just take it to the nearest SE Repair. It'll cost you though.. :\ They Charge really high if u dnt have wwarranty.
Any ideas on which hardware could be causing this? do you reckon it could be just the battery getting too hot? or something else?
You will still have warranty even if it's gifted (through imei )
Sent from my X10i using XDA App
Oh nice i hope that is the case, i 'm not sure if its been a year though, how long does the warranty cover?
One year. Warranty is for one year and two years on special contract basis if i'm not wrong.
If your phone keeps restarting, (Heating) another issue could be wrong (or high) OC settings (like setcpu to high values) or something. Which fw are you running atm?
Try reflashing to Stock and see if the same thing happens?
I had the similar issue , I flashed it to Wolfs 2.2 switched off the mobile, Removed battery and let it cool down. After sometime it fixed the issue by itself
rcrockz said:
One year. Warranty is for one year and two years on special contract basis if i'm not wrong.
If your phone keeps restarting, (Heating) another issue could be wrong (or high) OC settings (like setcpu to high values) or something. Which fw are you running atm?
Try reflashing to Stock and see if the same thing happens?
I had the similar issue , I flashed it to Wolfs 2.2 switched off the mobile, Removed battery and let it cool down. After sometime it fixed the issue by itself
Click to expand...
Click to collapse
Hey,
Thanks for your reply, i do not know what oc speed i have or how to overclock, as for my version i have the stock 2.1 android rom and build 2.1.A.0.435
I DON'T KNOW HOW TO FLASH, i have seen tutorials but everytime i set my phone to usb debugging mode it over heats and turns off
Have nearly same problems. Looks like you have fuel gauge ic problems, max17040, to be exact. Or Qualcomm PM7540 power distribution ic, which is much worthier. Does your battery level changes sometimes after that glitches, and returns to normal after battery re-installation?
MsnSazabi said:
Have nearly same problems. Looks like you have fuel gauge ic problems, max17040, to be exact. Or Qualcomm PM7540 power distribution ic, which is much worthier. Does your battery level changes sometimes after that glitches, and returns to normal after battery re-installation?
Click to expand...
Click to collapse
yes that does happened sometimes, the battery is on red and the phone crashes, but then when i take the battery out and plug it back in after 10 mins i get a white bar in the battery so in theory it has more battery than when it crashed.
Related
I would like to know if anyone have similar issue?
It wasn't as noticeable or i just can't remember if it does this before i updated with wolf cynomod 6.13 v4-v5 2-3 months ago on stock.
But lately, i found my phone shut off itself whenever it start heating up. I got a temperature measure app from market but it doesn't show me what exact temperature when it does this.
For example, after 5-10 min use of google earth, my phone will shut off and reboot.
Is there a way to fix this issue? or could this be an issue with my battery ?
It issue is heating because i have a plastic case with x10 in it, it would shut off 5 min after use with it and 10 min after use without it.
Sorry if another topic like this existed, i did a search and couldn't find any. Maybe i just got the wrong keywords.
yeah i experience the same issue ever since official 2.1 update came out. Figured it was just the phone called SE and they said its not Software issue but a Hardware issue and send it in with Proof of purchase.
My batter does heat up specially when im playing games and have it charging.
i read something about faulty the motherboard on some X10's.
Im never tried to replace the battery if u wanna give it a try and let us know if that helped you or not.
mine has restarted with no WLOD it's just weird but still no overheating
I changed my charger from Stock to the universal SE charger. Then I never faced any battery heating issues
I had the same issue with my Xperia X10. I had bought it from random guy without warranty. But i had luck that guy wasnt bad, and he came after 1 hour i called him, and gave me a new one Xperia. Now when i play 3D graphic games, it heat as hell , but never restart , if u have warranty go to SE and tell them about your problem , they should replace your motherboard and it should work good . Good luck in solving this problem. ( And sorry for my bad english )
I think it is a issue with the battery being able to deliver enough power on some devices. Mine has a tendency to restart when moving around, especially with wifi and GPS enabled. When I leave work, where we have a company wifi, the phone often turns off around the point when I pass out of the coverage area if I have wifi enabled. Wifi off is never a problem. I would expect that if it lost connection, it would try to send at full power to connect to another source.
This never happens if I drive, and plug it into my car charger. Therefor I think it might be the battery that is not able to power my GPS wifi and bluetooth at the same time...
This is a battery issue. Mine never had a problem but my friend's phone would heat up like that and shut down. Replaced the battery and all is good.
My phone was working great for the past few weeks using custom ROMs (KA SSpeed) and DooMKernel.
But starting last week, the phone started shutting down itself. It just shuts down, but does not restart. I can power up the phone again without problems. But after using it for a while, it auto shuts down again. Sometimes it shuts down right before it gets to the lock screen when I power it up again.
Sometimes it will say "phone will shut down due to high temperature", but most of the time it would just say "shutting down".
When this happens, the phone is not hot and I do not play any games. The most I do is just short video clips.
Strangely, leaving the phone on the charger seems to be better.
Tried to clear data and do all wipes, reflash ROM, but the problem is still there.
Relocked the bootloader and used the Sony Update Service to restore to original condition but the problem is still there!
Anyone has the same problem? Maybe my CPU is fried?
Did you overclock with doom kernel?
Scratchling said:
Did you overclock with doom kernel?
Click to expand...
Click to collapse
Yes. I have overclocked it. But it was very stable. Normally if it pushed to too high frequencies the phone should freeze or reboot.
douglam said:
Yes. I have overclocked it. But it was very stable. Normally if it pushed to too high frequencies the phone should freeze or reboot.
Click to expand...
Click to collapse
Try sticking to stock voltages for a while and see if the problem occurs.
Alternatively, you can also help to test the test versions he posted. Who knows, may be yours also one of the issue he is trying to hunt down .
LiveSquare said:
Try sticking to stock voltages for a while and see if the problem occurs.
Alternatively, you can also help to test the test versions he posted. Who knows, may be yours also one of the issue he is trying to hunt down .
Click to expand...
Click to collapse
Thanks. That is why I have tried relocking the boot loader and use the Sony Service update to reflash to original stock .73 firmware. But sadly, based on limited tests the problem is still there.
douglam said:
But sadly, based on limited tests the problem is still there.
Click to expand...
Click to collapse
Which tests?
LiveSquare said:
Which tests?
Click to expand...
Click to collapse
Well, just normal use. Internet browsing, YouTube viewing etc. Tried powering up just now after letting it stay off after 12 hrs and the phone auto shuts down right as it boots into the lock screen! This is with the stock firmware with no 3rd party apps installed.
douglam said:
Well, just normal use. Internet browsing, YouTube viewing etc. Tried powering up just now after letting it stay off after 12 hrs and the phone auto shuts down right as it boots into the lock screen! This is with the stock firmware with no 3rd party apps installed.
Click to expand...
Click to collapse
I think the motherboard died, use the warranty.
Sent from my LT26i using Tapatalk 2
if you have the chance to keep another phone(i don't think so),but
reflash doomkernel !
sometime it kill the phone !
or try to understand why bootloader is locked now ;-)
kaosdroid said:
if you have the chance to keep another phone(i don't think so),but
reflash doomkernel !
sometime it kill the phone !
or try to understand why bootloader is locked now ;-)
Click to expand...
Click to collapse
Yes. I have another phone. I'll play with it a few more days before sending it in for warranty service. Thanks.
I think like gm007 said, it might be a hardware problem. I just find strange that it can die like this. Every flash was fine and I have never bricked it. It ran fine for 2-3 week on custom rom and kernels. There wasn't much indication that the CPU was overheating during that period.
The next thing I can think of is the temperature sensor. It seems that it is reporting a false temperature and triggering the shutdown. The sensor says the phone is hot when it really isn't. Do you guys think it can be recalibrated?
Finally decided to relock the bootloader and send it back for warranty service last week. Got a call saying that the battery connector has corroded! The stupid thing is they are now saying that they detected moisture in the unit and will not honour the warranty!!!
I know that I take good care of my phone and I have not spilled a single drop of water on it! The most is that I have used the phone after a jog and the screen was a little damp (I have a screen protector on too)
I now recall that there is a piece of white/pinkish area (recessed) behind the battery cover. Maybe that is the moisture detector strip? I know iPhones have it in the headphone jack.
Mine was pinkish before I sent it in. I have also heard that humidity may trigger the color change too.
Anyway, I asked to talk to the manager said he will bring it up to Sony as mine has the yellow tint issue and my phone is less than a month old.
douglam said:
Finally decided to relock the bootloader and send it back for warranty service last week. Got a call saying that the battery connector has corroded! The stupid thing is they are now saying that they detected moisture in the unit and will not honour the warranty!!!
I know that I take good care of my phone and I have not spilled a single drop of water on it! The most is that I have used the phone after a jog and the screen was a little damp (I have a screen protector on too)
I now recall that there is a piece of white/pinkish area (recessed) behind the battery cover. Maybe that is the moisture detector strip? I know iPhones have it in the headphone jack.
Mine was pinkish before I sent it in. I have also heard that humidity may trigger the color change too.
Anyway, I asked to talk to the manager said he will bring it up to Sony as mine has the yellow tint issue and my phone is less than a month old.
Click to expand...
Click to collapse
Hi,
I know its been more than a year for this post but just wanted to know whether the phone started working normally after changing the battery connector?
DheerajSL said:
Hi,
I know its been more than a year for this post but just wanted to know whether the phone started working normally after changing the battery connector?
Click to expand...
Click to collapse
Yes. They repaired it under warranty and it is working fine. I cannot recall what exactly they repaired though.
Hi guys,
My Atrix 4G is acting weird for the past 2 days. I was running Nov 25 CM7 nightly with faux 1GHZ kernel when the issue first occurred. The phone got too hot suddenly, it shot up from 32C to 58C in a few seconds and the charge started decreasing from 38% to 15% in 2 to 3 seconds. Before I could realize what happened, the phone turned off. I plugged in my charger after letting it to chill, and the phone started charging.
After sometime, I saw that the phone had charged till 25%. So I booted into CM7. Within no time, the phone got extremely hot and turned off again. It did not start charging till it came to normal temperature.
I somehow managed to flash the stock CM7 kernel, assuming that the issue was with the Faux kernel. After that, the phone was operating at normal temperature for a couple of hours. I thought that the Faux kernel was the culprit and thought that my issue is resolved. But after a couple of hours, I again felt the phone getting too hot in my pocket and before I could react, it turned off.
Please help me. Is the battery dead and needs a replacement? Or is it with the ROM? I've been running CM7 with stock/Faux kernel for many months and never faced such an issue.
Note: The issue started happening some time after I installed two apps. One is the Koi Live Wallpaper and one is the Xperia S launcher. Now both are uninstalled but the issue still persists.
Thanks in advance for your help.
It does sound similar to how a PC would react to an overheating CPU/GPU. In that case, you want it to shut off before permanent damage. Heat does not play well with electronics.
See if you can go under Performance Settings and set it to "powersave" and lower the clock speed to the next lowest setting (912 or 800). If it continues, try to backup everything and do a clean install. If the problem persists, it's not related to software.
Are you having the same issue in recovery? It might prove to be a challenge if it does.
Other suggestions: Remove any case you have on there along with the backing to get more air flow. Try to use it in a cold area, or in front of a fan or something. People have tried linking busted display digitizers with excess heat, might want to be careful.
Sent from my MB860 using xda app-developers app
I have that problem but with ICS/JB roms, the phones gets hot because my cpu is stucked at 750 MHz for some reason i don't know
Normally i don't have those problems with cm7, but when i had it i solve it by just installing another faux kernel. right now i'm running v023 at 1Ghz and it's working properly.
Maybe you can try to fix the permissions under CMW, sometimes that correct some problems
Try CPU spy and see if your phone is running at high clock speed all the time.
Sent from my MB860 using xda app-developers app
Thanks guys for the ideas.
The issue doesn't seem to be related to the ROM or kernel. It is with the hardware, because the phone is heating up even while it is switched off. The battery needs to be removed and after it is cooled, the phone works normally for some hours before it starts heating up again.
If it is getting heated up even while switched off, the issue has to be with the battery or the phone's circuit. Not sure which one is affected and I dont have a replacement battery to test.
Any ideas?
gkarthik16 said:
Thanks guys for the ideas.
The issue doesn't seem to be related to the ROM or kernel. It is with the hardware, because the phone is heating up even while it is switched off. The battery needs to be removed and after it is cooled, the phone works normally for some hours before it starts heating up again.
If it is getting heated up even while switched off, the issue has to be with the battery or the phone's circuit. Not sure which one is affected and I dont have a replacement battery to test.
Any ideas?
Click to expand...
Click to collapse
Are you saying it's overheating while completely powered down or just when screen is off? Is it still under warranty?
エイトリックス から 送ります
thesummoner101 said:
Are you saying it's overheating while completely powered down or just when screen is off? Is it still under warranty?
エイトリックス から 送ります
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Click to collapse
It's overheating when the phone itself is off. It's weird. Looks like the battery is leaking charge. And it is not under warranty
gkarthik16 said:
It's overheating when the phone itself is off. It's weird. Looks like the battery is leaking charge. And it is not under warranty
Click to expand...
Click to collapse
That is weird. Sorry, I can't be further help. Good luck.
エイトリックス から 送ります
Hi
My SGS2 is misbehaving badly. These symptoms occur simultaneously several times a day. I do not know what triggers them or how to prevent them. Your help would be greatly appreciated:
1. Screen goes black.
2. Device becomes unresponsive. The only thing I can do is press the power button for ~10 seconds to reboot.
3. The phone becomes very warm to the touch.
4. The battery drains at an incredible speed.
Might be helpful to know:
Device is rooted, naturally.
Once I've rebooted the phone and I go to Settings > Battery the graph there is showing a black gap followed by a drastic drop in battery level. (See attached diagram and screenshot)
I've noticed that this never happens when the device is plugged in to the charger.
I've recently upgraded to Android 4.1.2 (baseband ver I9100XXLS8) which is the official Samsung ROM after previously running on the Samsung beta version of the same ROM.
Thanks in advance!
urig
Either the battery is faulty or this is some hardware failure. Check if this persists if another battery is inserted.
Also - did the phone get wet recently?
Sent from my digital submersible hovercraft.
Thanks, that makes some sense
f-r said:
Either the battery is faulty or this is some hardware failure. Check if this persists if another battery is inserted.
Also - did the phone get wet recently?
Sent from my digital submersible hovercraft.
Click to expand...
Click to collapse
Thank you for the quick response. What you're saying makes some sense to me as I've experienced something odd with the battery a couple of weeks ago. I.e. the battery went completely dead and would not charge, then recovered after a day or two. It did not, however, get wet AFAIK
Might I ask - In buying a new battery, should I insist on an original Samsung make or are non-branded alternatives safe to use?
Kind Regards,
urig
urig said:
Thank you for the quick response. What you're saying makes some sense to me as I've experienced something odd with the battery a couple of weeks ago. I.e. the battery went completely dead and would not charge, then recovered after a day or two. It did not, however, get wet AFAIK
Might I ask - In buying a new battery, should I insist on an original Samsung make or are non-branded alternatives safe to use?
Kind Regards,
urig
Click to expand...
Click to collapse
Always go genuine.
Anyways you might wanna nuke that device with nuke script.
That all warming thing is just not good.
EDIT: you got the media scanner thing going on.
Sent from the little guy
Hey XDA!
I'm having an issue with my Galaxy S2 I9100. Basically the problem started a while ago when I dropped it and the screen shattered. I wasn't willing to get the screen replaced so I bought a replacement screen off of eBay and replaced it myself. At first it seemed to be in complete working order and everything was going great. However, over time I got an issue of the phone turning off and me having to restart it. It would come at the most random times too, I would be going about my business and the phone just randomly turned off. The problem progressed and got worse and worse and the shut downs would be more frequent. I remedied the problem by keeping the phone plugged into the A/C adapter and it wouldn't shut down while it was charging. It got worse however, and I could barely turn on the phone without it completely shutting down after a few seconds, and even when it was charging it would still turn off. So basically my question is how can I fix this? Is it a hardware problem and something that I shouldn't try to fix because its not worth it? I tried even resetting the phone to factory settings and everything I had in my knowledge to fix it but nothing would work. Would it be just worth it to sell it as spares? Thanks for helping me out!
That sound like the battery is dying, not the device.
Get a genuine samsubg battery and try it out.
Sent from the little guy
gastonw said:
That sound like the battery is dying, not the device.
Get a genuine samsubg battery and try it out.
Sent from the little guy
Click to expand...
Click to collapse
Allright, the battery seems to have expanded a bit as well I should note, so that may be causing the problem. I have a friend with the same phone so I'll try his battery to see if it makes a difference.
Swap it & share the outcome with us.
Sent from the little guy
Battery expansion is a sure sign that the battery needs replacing, and the other symptoms you describe are common to a failed battery too........
If the battery has expanded, that is an indication of a build up of gasses within the cell.....the battery is now pressurised....it could physically fail at any time....best to take it out and throw it away before it leaks fluid all over the inside of your phone. Further charging will only serve to increase the risk of failure.
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
Oh god I feel so stupid now lol. Yeah I tried it with another battery and the phone works completely fine nothing wrong with it. I guess I'm gonna order a replacement battery off of eBay tonight and sell my phone once it arrives. Thanks so much guys! :good:
Just for future reference however, how is the battery expansion caused and what are some ways to prevent it? Thanks again.
'Old age'. You can't. When the battery begins to expand & feel 'squishy', it's time for a new one.