Diagnostics to make sure phone is 100% after resetting - AT&T Samsung Galaxy Note I717

My friend and I both had AT&T Note i717's (about the same age), and I recently bought a Note 3. She is happy to stick to the original note, at least for a while (she is eyeing a carrier move once the 2 years are up).
Recently, her phone started behaving very badly (dying without warning, battery numbers seemed random, apps wouldn't update, etc). So, she's got my old phone now - we xferred her contacts, swapped sim cards, and I left with her old, badly behaved phone and some starbucks gift cards.
I've reset the phone to factory, and updated to latest official firmware. To a cursory inspection, the phone appears to work, but I'd like some sort of burn-in or diagnostic tool that I can run on it that will give me some assurances that the issue was purely software (if it was) or whether there was an underlying hardware issue that contributed to it.
Does anyone have any recommendations about what I could do to verify that this phone is okay?

Maybe a benchmark app will let you know some of the things your wondering. Check out this one.
https://play.google.com/store/apps/details?id=com.antutu.ABenchMark

Cool, will run that.
Is there anything I could use to cycle the battery a few times, as one of the issues she had with it was the battery behaving erratically?

DrAzzy said:
Cool, will run that.
Is there anything I could use to cycle the battery a few times, as one of the issues she had with it was the battery behaving erratically?
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If the battery is about a year old, probably time for a new one. Need to order one myself.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app

captemo said:
If the battery is about a year old, probably time for a new one. Need to order one myself.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
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Click to collapse
The battery is less than a year old.
My friend had been swapping between batteries (because her phone kept dying - crazy stuff, like going from 60% to 20% and then back to 40% without charging, taking a "dead" battery out and reinserting it and getting 40% and hours of use from it, and frequently leaving her with neither battery working), and reported that she saw this sort of erratic battery behavior with any battery she put in, and the one I wound up with was the replacement battery she had bought a while ago (when the USB charging port was broken - she was powering her phone by swapping batteries while waiting for the part in the mail).
Basically, I want to see if we can reproduce the battery insanity now, with one of the batteries that is known to cause it.
If it cannot be reproduced now, that would imply that the whole thing might just have been part of the software issues.
If it can still be reproduced, that indicates either a hardware or battery issue - and this could be isolated by swapping in a fresh battery.

Related

[Q] Phone Battery Level Discretion

I'm having an issue with my phone battery level detection.
It won't charge past 97%. I noticed it lately within the last few days, i would charge my phone, but when i would grab my phone for the day and take it off the charger, it instantly dropped down to as low as 95%. But, when i plug in the AC cable, it says 100% charged.
Anyone have any info about this? Also, i powered the phone down and charged it fully with the AC adapter, and the highest level i got was 97%.
Also, i have seen the phone has a lag issue, gps issue, no word about froyo, and no notification led. Most of those were fine for me, but since i've had the phone, most of the battery has been used for cell stand by even though i've been in areas with excellent reception. And now with this battery level discretion, i'm a little worried about my decision. I only have tomorrow to return the phone and now that idea is gaining more and more weight for me.
geoffcorey said:
I'm having an issue with my phone battery level detection.
It won't charge past 97%. I noticed it lately within the last few days, i would charge my phone, but when i would grab my phone for the day and take it off the charger, it instantly dropped down to as low as 95%. But, when i plug in the AC cable, it says 100% charged.
Anyone have any info about this? Also, i powered the phone down and charged it fully with the AC adapter, and the highest level i got was 97%.
Also, i have seen the phone has a lag issue, gps issue, no word about froyo, and no notification led. Most of those were fine for me, but since i've had the phone, most of the battery has been used for cell stand by even though i've been in areas with excellent reception. And now with this battery level discretion, i'm a little worried about my decision. I only have tomorrow to return the phone and now that idea is gaining more and more weight for me.
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1.) I would say exchange your battery (I have never heard on that issue)
2.) There is something called a lag fix.. So search next time..
3.) There is also a GPS fix.. So once, again.. search
Defiantly keep the phone.. Download a ROM called Bionix 1.3 With Lagfix& OC/UV (1.4 will be released tomorrow)
Download a program called SetCPU and OV it to 1.2 (It will make the phone much faster)
Tada, you have what you should of had
download and install rom manager.. install clockworkmod, boot into recovery, wipe battery log..
I know there's a lag fix but why should we need that in the first place? I personally haven't needed a lag fix, but I haven't heard anything from Samsung about fixing it.
Also for the gps, flashing patches is still pretty hit or moss for a lot of people and even then, I've seen a lot of people that have their compassion still messed up. My question is not along the lines of "why isn't Samsung doing more to fix this issue across theory US galaxy s line?"
I mean, I've seen probably 3 official updates to "fix" the gps/compass issue, and the only one I haven't heard about the results is the fascinate. And I haven't heard ANYTHING from T-Mobile about fixing ANY is the issues that the vibrant has, on than "they're working on it".
It's word, if it wast for me reading the new engadget post today polling about people's epic and listing the problems it's facing (which most seem to echo across the galaxy s line) coupled with this battery issue, I wouldn't have second guessed my phone decision. But when o saw this, and my battery, it gave me a bad taste similar to what I faced in the slide community.
I love this phone, don't get me wrong. I'm just worried about Samsung and T-Mobile management calls.
pinoiryder said:
download and install rom manager.. install clockworkmod, boot into recovery, wipe battery log..
Click to expand...
Click to collapse
I already have that installed. Would it get rid of my phone rating battery in cell standby or fix the part where I only can charge to 98%?
I'm going to try charging from a computer use to see if it's a charger problem or phone problem.
Edit: I am running JAC's kernel for the past 2 days, I wonder if that has anything to do with the charging discrepancy? Also, I'm not running it overclocked.
Sent from my SGH-T959 using XDA App
geoffcorey said:
I know there's a lag fix but why should we need that in the first place? I personally haven't needed a lag fix, but I haven't heard anything from Samsung about fixing it.
Also for the gps, flashing patches is still pretty hit or moss for a lot of people and even then, I've seen a lot of people that have their compassion still messed up. My question is not along the lines of "why isn't Samsung doing more to fix this issue across theory US galaxy s line?"
I mean, I've seen probably 3 official updates to "fix" the gps/compass issue, and the only one I haven't heard about the results is the fascinate. And I haven't heard ANYTHING from T-Mobile about fixing ANY is the issues that the vibrant has, on than "they're working on it".
It's word, if it wast for me reading the new engadget post today polling about people's epic and listing the problems it's facing (which most seem to echo across the galaxy s line) coupled with this battery issue, I wouldn't have second guessed my phone decision. But when o saw this, and my battery, it gave me a bad taste similar to what I faced in the slide community.
I love this phone, don't get me wrong. I'm just worried about Samsung and T-Mobile management calls.
I already have that installed. Would it get rid of my phone rating battery in cell standby or fix the part where I only can charge to 98%?
I'm going to try charging from a computer use to see if it's a charger problem or phone problem.
Edit: I am running JAC's kernel for the past 2 days, I wonder if that has anything to do with the charging discrepancy? Also, I'm not running it overclocked.
Sent from my SGH-T959 using XDA App
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If you have such a problem with it then just take it back & quit whining.
All we are trying to do here is make the phone better, Your right you SHOULDNT need a lag fix in the first place.. but apparently YOU do
Like I said about the not charging all the way thing, just take it to your tmobile store & get a new battery.. Not to mention that they actually did say that froyo would be released after G2 witch is going to be sometime next month I beleive
I haven't seen the need for a lag fix myself and sorry is this entire thread sound like a rant/whine-fest. I do love what's been done for the phone in the face of it's adversity. And for the most part, I am pretty optimistic about Samsung/T-Mobile fixing the issues this has. I more just writing it all down at once to get it out if my system.
Sent from my SGH-T959 using XDA App
geoffcorey said:
I haven't seen the need for a lag fix myself and sorry is this entire thread sound like a rant/whine-fest. I do love what's been done for the phone in the face of it's adversity. And for the most part, I am pretty optimistic about Samsung/T-Mobile fixing the issues this has. I more just writing it all down at once to get it out if my system.
Sent from my SGH-T959 using XDA App
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I think that Samsung/T-Mobile wants the devs here to fix the issues jk
But yeah, there just got another update leaked.. JI6
Masterâ„¢ said:
I think that Samsung/T-Mobile wants the devs here to fix the issues jk
But yeah, there just got another update leaked.. JI6
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i see that. i also see that tmobile twittered about an OTA soon and not to flash the JI5. that's really more than i've seen from them about the phone lately, albeit still extremely ambiguous.
Also, i just unplugged my phone from USB computer charging. It charged to 100% but when i unplugged my phone it went back down to 97%. So it's not charger related. I'll be going into tmobile tomorrow and seeing if i can say whether it's the battery or the phone by testing out a different vibrant and charging my battery in there.
Also, i am getting kinda pissed that my phone "appears" to get extremely poor reception. It goes from strong signal to nothing, but still saying tmobile in the same place.
geoffcorey said:
i see that. i also see that tmobile twittered about an OTA soon and not to flash the JI5. that's really more than i've seen from them about the phone lately, albeit still extremely ambiguous.
Also, i just unplugged my phone from USB computer charging. It charged to 100% but when i unplugged my phone it went back down to 97%. So it's not charger related. I'll be going into tmobile tomorrow and seeing if i can say whether it's the battery or the phone by testing out a different vibrant and charging my battery in there.
Also, i am getting kinda pissed that my phone "appears" to get extremely poor reception. It goes from strong signal to nothing, but still saying tmobile in the same place.
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I'm talking about JI6 not JI5...
My vibrant has done the same thing once. I thought it was weird. Hasn't done it since though. I really don't care about one or two ticks on the battery guage. I use battery indicator pro though because the built in battery meter sucks.
i use a flashed version of the battery status reader as well as battery indicator. And it doesn't go up to 100% unless i'm using the charger. but once it's off the charger, it drops to 97%.
geoffcorey said:
i use a flashed version of the battery status reader as well as battery indicator. And it doesn't go up to 100% unless i'm using the charger. but once it's off the charger, it drops to 97%.
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im having the exact issue, ive already gone thru clockwork and wiped the batt stats n still the same problem, it says 100% charged, take it off the charger and drops down to 97%.... i was tempted to swap a battery for a dude i was unlocking his phone for (he didnt know it was uber easy lol, so i made $10 for my hard efforts) but i didnt... im calling tmobile so they can send me another one as i type..
rel500 said:
im having the exact issue, ive already gone thru clockwork and wiped the batt stats n still the same problem, it says 100% charged, take it off the charger and drops down to 97%.... i was tempted to swap a battery for a dude i was unlocking his phone for (he didnt know it was uber easy lol, so i made $10 for my hard efforts) but i didnt... im calling tmobile so they can send me another one as i type..
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Click to collapse
I went to my local tmobile store, they swapped batteries. They also told me they couldn't do anything since i was out of the 14 day exchange period. The thing is though, i bought the phone outright, and when you do that you have a 30 day return period.
But they also didn't have any vibrants in stock so i had to go to the nearest corporate store. I got there, and they were puzzled as to why i was having an issue, saying that "it lasts for the stated amount of time, so i'll most likely have to charge you a $10 restocking fee" crap. They ended up doing a 1 time courtesy exchange. I'll see how this vibrant goes. I also checked to make sure it wasn't hardware locked (it go into recovery with the volume keys).
I don't think it's a battery issue, as I've seen it quite often. Mine does this sometimes as well but it doesn't really bother me. Someone posted that there was a fix you could do using ADB from the computer, but it was a month or so ago and I'm too lazy to look for it.
gravis86 said:
I don't think it's a battery issue, as I've seen it quite often. Mine does this sometimes as well but it doesn't really bother me. Someone posted that there was a fix you could do using ADB from the computer, but it was a month or so ago and I'm too lazy to look for it.
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Click to collapse
well after swapping my battery for a new one and experiencing the same issue, i know it's not battery related. it's phone related. I want my phone to charge fully, not almost fully.

Intermittent charging (stock ICS, multiple charger, probably not dirty port..)

My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
All we know is you have an at&t phone. What have you done to it?
same problem with Samsung Galaxy Note
Hi there everyone, i'm having the exact the same problem and my galaxy note is acting just like that- weird !!
About two months ago I updated to ICS and after that no issues, only once did it not charge as it was supposed to until i turned it off, removed the battery and put it back in.
Only now has it been charging like explained above -- the charging process as well as battery indications would be very inconsistent -- that is to say, it would charge for some time and then stop unexpectedly, whether turned on or off during the process.
Also, recently my PC would not recognize the phone on Windows 7 anymore, whereas before that it had been recognized seamlessly.
I've been using my galaxy note for about 8 months now, as well as about 2 months on ICS, and only now has there been this persistent issue.
Also, I did not use it inappropriately, rather with extreme care. I also got a phone case and have been using orginal software and hardware only, so the phone has been properly handled.
However, I have been using it pretty much, so it might be "wear and tear" in terms of battery usage, even more so, because it's been regularly charging and discharging in the car or at home, at the same time. Still, what surprises me is that my PC would not recognize it anymore even when it's turned on. Then, at times it would also go to "car mode", although it is not connected to the car dock. These issues have come up just now, as well, so i can imagine it might be a software or even port-related issue.
Unfortunately, at this moment I cannot take it to the store i bought it from to have them check the phone, so that's why I'm trying to figure out the problem myself. After all, if it's software or battery-related i might be able to fix it without having it replaced.
The phone is not branded and free to use with any carrier.
@ Face of Boe:
Did you go to the store then and have it replaced or was it in fact the battery, or did they (you) fix the problem otherwise?
Any help would be highly appreciated.
Chris
Try your preferred mobile repair shop first.
Face Of Boe said:
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
Click to expand...
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I had this exact same problem a couple weeks ago...it all started one day at work when I had my phone plugged in (as I usually did if it was in one place for more than 5 minutes), but after turning on my screen for the the first time in an hour or so, I noticed that it hadn't charged at all! The indicator at the top didn't even show that it was plugged in.
Figuring it was just some kind of little glitch, I unplugged it, blew inside the charge port as well as the cable (old Nintendo habits die hard lol). Well as I went to plug it back in, I realized that NOW the indicator showed it was "charging", and my phone had gotten super hot in just the 30ish seconds it took me to blow the port and cable (heh.)
So obviously I freaked out and immediately shut it down, pulled the back, and removed the battery to let the two pieces calm down and make nice - before ultimately putting it back together and booting up after 15 minutes or so.
So the good news was that the "reverse charge" issue was gone...but the bad news was, the charge activity started acting literally word-for-word like your girlfriend's. Intermittent charging when it was sitting still, not charging at all for a period of time, losing more battery than it was gaining while it was plugged in and the screen was OFF...so yeah, it sucked. I did notice that I could push the cord back while it was plugged in and it would stay charging, but obviously I can't sit in one spot holding my phone for 5 hours a day - and that stopped working after a few tries anyway.
I spent countless hours on the internet, googling different phrases to try and find similar instances of this happening - but to no avail. Everyone's story was just a little different...and pretty much everything I found outside of XDA* was written by people over in England who dropped their N7000 in the snow, causing the charge port to be corroded. The conclusion from everything else I found regarding this issue for the i717 was essentially always "the only way you can fix this is to get a new phone, but you're screwed because this glitch causes the phone to look like it has water damage and therefore renders it ineligible for manufacturer warranty claim or even insurance claims".
To make matters worse, not only was my phone effectively unchargeable, but it was discharging at an absolutely absurd rate. I'm talking approximately 20% every TEN MINUTES!
So I got desperate (it's Sunday by now)...all of the cell phone repair places were closed where I live, but I was able to do some searching and found this guy that was surprisingly available at the AT&T store closest to my house. That kept me alive until Monday, when I was able to take it in to the guy who I've been going to ever since the iPhone days (he is FANTASTIC). So he looks at it, takes it apart, and in about 5 minutes he tells me that the small little strip where my charge port attaches to the mother board (or whatever) had a lot of cracks running across it that were causing it to short-out. He said that it's a very common problem with the AT&T Galaxy Note, I guess due to them using a pretty cheap part in that regard. This obviously explained the intermittent charging, the brief "reverse charge", and even the battery drain (if the motherboard was shorting out).
So what did he do?
Replaced the little strip that connects the charge port to the motherboard...took him half an hour...cost me $25. Advised me that, when I plug my phone in from now on, to try as hard as possible to keep the phone still and not move it around. So at least in my case, it was NOT the battery. If you'd rather be cautious and not take the phone into a store if you can avoid it, you can probably get a replacement battery online for just a few bucks and at least eliminate that.
So the moral of the story is: DO NOT try to take the phone in to AT&T store or deal with your warranty/insurance until you take it in to a decent repair place and have them take a look at it.
Hopefully this helps...I'm sure you are wanting (like I was) a software solution, but it is what it is. And just curious, did your girlfriend have any similar "reverse-charge" instances like I described above?
tl;dr: The problem is the charging port, not the battery. Should be an easy and inexpensive (<$50) fix at a legitimate cell phone repair location.
*The silver lining in this whole thing was that it caused me to stumble upon this forum...so I went from stock ROM, stock everything (before my charge port issue) to having flashed about one ROM per day over the last 5 days because I've been so interested in the entire world of customization that I only discovered after seeing a thread with "Gubment Cheeze" in the title (who WOULDN'T at least look at that to see what's up??) here on XDA and starting to read. I've been a 24/7 lurker ever since
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
chris110284 said:
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
Click to expand...
Click to collapse
While I agree that taking it to a repair place should only be reserved for desperate/time sensitive situations, the only reason I chose that route over going through AT&T or an insurance company was that, from everything I'd read, the symptoms alone would likely cause them to assume water damage - thus rendering the same scenario as if the 3rd party repair voided the warranty.
Im having the same problem with myGalaxy S3 today, random intermittent charging..
I Just took off the back cover a few minutes ago and found a little glob of water sitting above the charging port!! Aaah!!
Don't know how it got there, but going to let her dry out and see if it resolves itself.
info:
rooted S3 i9300
2 months old
ROM: Complex-D 2.1.3
Getting random freezes on this ROMfor a few days also, so going to flash a new rom and see if the problem persists
Is it me, or is this a retardly common issue with i717s? I've had this same issue twice. I replaced the charger flex board when I bought the phone in the first place. And now it hasn't been a month and the flex board seems like it's out again.
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Sent from my SAMSUNG-SGH-I717 using xda premium
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
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Agreed .....and another thought comes to mind..
Non-OEM charger tips, especially car dock chargers and desk chargers have port tips using different material thicknesses.
I am speculating here, but it's likely that the off sizing would produce intermittent charging problems or damage to the device.
Of course, the overcharging effect would certainly account for rapid flex cable burnouts.
Without the cables and a micrometer, impossible to know for sure.
OEM is certainly preferable....g
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
srkrono said:
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
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Click to collapse
I did the same about a month ago, when I got the phone. Now it's out again.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
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Click to collapse
I didn't know this was anything more than a myth. Though, I'm not sure this is my problem. I can charge the phone - for now - by putting the phone on my bedside table and putting a small weight along the length of the cable so it holds the jack at an angle against the port.
I know I'm gonna get flamed for that last statement.

[Q] My Galaxy Note is Siiiiccckkkk

Please... someone help me as I have bought this phone without a warranty and likewise have no insurance.. and I JUST bought the phone maybe a month ago!!!!/B]
My phone won't keep a charge, it charges only to a certain point while on the charger (that is any charger, inc. the one that came with the phone), but will die within about 15-20 mins after taking it off of the charger, and if I use it while on the charger it will drain the battery the same way as if it was off of the charger, and die within 10-15 mins! Likewise, it started doing this funky vibrating stuff just an hour ago and will not boot up while on the charger at all anymore! I did a little research and found different opinions.. the most relevant being a need to replace the charger port and the other to change the battery. This is crazy as my phone as well as the accompanying accessories such as the battery and the charger were bought brand spanking new and SHOULD NOT be going crazy like this!
Signed,
One p.o'd Miss
I take it the phone is 100% stock; not rooted or no custom ROM? And you say that it is new and you did nothing to cause this? You didn't get it wet?
Try a factory restore. If that doesn't help then I would try a new battery.
Sounds like a failed battery to me.
A trip to your phone carrier store would be easy enough. I think they would at least try another battery for quick diagnosis.
Response
Agoattamer said:
I take it the phone is 100% stock; not rooted or no custom ROM? And you say that it is new and you did nothing to cause this? You didn't get it wet?
Try a factory restore. If that doesn't help then I would try a new battery.
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No, I did no cause the issue nor did I get my phone wet. It simply started doing what I described in my initial post.. I noticed it when I plugged my phone in and it has been an ongoing situation for about 4-5 days now.
Thank you for the response and suggestion
Response
i717 said:
Sounds like a failed battery to me.
A trip to your phone carrier store would be easy enough. I think they would at least try another battery for quick diagnosis.
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Click to collapse
Thank you very much for the quick response. I figured that the battery was the issue. I had a Samsung Galaxy 3 prior to purchasing the Note and it had the exact same issue,.. well not the same exact symptoms, but the need for a new battery due to not taking a charge, and I hadn't had that particular phone more than 6 months! Perhaps it is a Samsung manufacturing issue with faulty batteries, similar to car manufacturers who have massive recalls on their vehicles due to faulty engine or other car parts. My physician told me that I needed to switch to an IPhone, lol... better quality I assume. Perhaps he is right.. ???
....
MommaHoney said:
No, I did no cause the issue nor did I get my phone wet. It simply started doing what I described in my initial post.. I noticed it when I plugged my phone in and it has been an ongoing situation for about 4-5 days now.
Thank you for the response and suggestion
Click to expand...
Click to collapse
Oh.. I forgot, yes the phone is 100% stock as you assumed. Terrible that it is doing what it is doing! Guess I need to get that battery then... ho hum.. more moola out of my darn pockets!
Your carrier (AT&T, T-Mobil, etc) store would at least put in a known good battery to see if that is all it is. And if so, then a new the cost of a new battery is next.
And as far as the iPhone......been down that road, and I could never go back to the iPhone. It was good for it's purpose and reliable. But NO more reliable than any Android phone I've owned. (3 of them).
And should the battery die in the iPhone, you will need to take it or send it back to an iPhone repair center. You don't just pull the back of it off, and replace the battery. At least in my 2 - iPhone 3G versions anyway.
And then there is rooting...cant hack an iPhone. You can jail break them, but that is not the same thing, and you still have no control over the OS.
JMO on the apple stuff.. Good, but VERY limited.
Keep your Note, it's better IMO, and has a huge screen.

[Q] Battery "discharges" out of the blue

Hi,
My wife's been complaining about her sgs3, i9300a phone a lot lately, so I've been taking some time of to have a long hard look at it.
the phone in itself works quite well, it is somewhat guarded (she tends to drop it a lot but most of the time it's actually in it's case) and we've switched the screen once (well, not the screen, the top half of the phone to be exact)
the phone used to have a stock 4.1.3 (I think) samsung rom on it for the past year, it's been working well untill a couple of months ago I think and it does still function properly on light use
so what is the issue?
if you'll start a game, or anything that'll cause the phone to heat up - the screen would flicker a bit (not always) and the battery will suddenly report to be down to 0%, shutting down the device right after.
this sudden discharge is obviously not real, as the minute I connect it to a charger and boot up the phone it shows it's last charge before the phone was shut down - however the issue keeps on repeating itself over and over again.
If the phone is connected to a wall charger (or a pc via USB cable) this doesn't happen.
I've been trying to install a kitkat on the device (it have been working slowly so she needed an upgrade) yet the issue persists.
I've been reading around the Internet, some claim it's a faulty battery issue so I'm ordering one from eBay, however - I can't shake the feeling it might some other faulty hardware, perhaps a memory chip gone bad? as I can't see the connection between a bad battery and a flickering screen.
Truth to be told - I'm not a fan of android, or samsung, so I don't know much of the history of problems with it (if there is any) and I've been hoping that there is someone around here who might encountered (or heard) about my issue and would be able to shed some light for me.
thanks in advance!
Change the battery first, replacing the motherboard isn't worth it.
boomboomer said:
Change the battery first, replacing the motherboard isn't worth it.
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Click to collapse
Yeah... I'm planning on stealing my boss S3's battery for some testing later on today if he'll ever decide to show up...
perhaps shouldn't have told him that beforehand
I did hope someone encountered and fixed/learned about this problem as the device has 2 years of history at least...
if it'll come to motherboard switching I'll just force the little lady to switch to a real phone such as an HTC, or maybe go to WP
It was the battery..
Perhaps I should've guessed it by the fact it was REALLY hard closing the case... but it was only after I saw a normal battery that I noticed the real difference.
so for future reference to whomever might meet the same behavior - my battery was about 1.5 the size of what it should be and was quite round,
better call those Samsung representatives and get a replacement before it explodes
Anyone has experience with those 4200Mhz batteries? worth the money or should I just get a genuine one (it cost about the same in here, like 4$ more), the reviews are quite mixed.

[Q] Problem with Battery full drain out of no where

Hi,
Wondering if anyone can help me...I'm at a total loss. Any ideas would be greatly appreciated.
About a month ago my i717 Note started having issues where I'd be using it and suddenly just power off without warning. When I try to reboot it without being connected to wall charger, it very rarely boot back up, usually dies again mid boot.
If it's actively being powered to the wall/USB the issue has never happened...Most of the time after this happens the battery will indicate that it is actually completely drained ie 0% batter life...however sometimes once it's plugged in it will show some other % that isn't even low battery.
This issue occurs even though I could have 90% battery life prior to the crash. My battery stats in settings shows normal discharge, then just a straight veritical line to 0% followed by the normal recharging...
I have 2 batteries, both Samsung OEM so I cannot think both my batteries happened to crap out at same time.
I had been on Black Jelly for many months without any sort of issue, then suddenly this. I have tried these things, to no effect at all:
- delete batterystats.bin in /system/data
- added several layers of tape on the bottom of battery to ensure has full/tight contact with pins
- loaded several different ROMs
- Completely wiped (Factory Reset, Cache, Data, System...and eventually even did Internal and External Memory wipes from TWRP)
- Odined back to Stock 4.1.2 image
The last application I loaded was Google Hangouts and was also the application I first noticed the issue. I video chat with my parents with it and first noticed it happen there which thought was odd since phone never warned me for low battery...however now it happens all the time despite all the steps I took above plus I don't have Hangouts loaded on the phone atm.
I am currently running Stock 4.1.2 and it's still happening there. As is I cannot use my phone for probably more than 5 minutes without this happening. If I can't solve this I'm going to have to go back to my Cappy which just makes me sad since my Note had been a good phone previously.
Since it's happening across ROMs and after total wipe (if there is any more wiping I should do that might help let me know), plus Odin back to Stock I feel as though it must be some sort of crazy hardware issue. I've only ever seen this happen when I'm actively using the device...it hasn't happened when in in sleep mode (ie screen is off).
Any ideas?
TIA
I agree this happening with 2 batteries is hard to believe, but I will ask anyway.
How old are the batteries? They are notorious to go south after about a year.
Are they swollen at all.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
captemo said:
I agree this happening with 2 batteries is hard to believe, but I will ask anyway.
How old are the batteries? They are notorious to go south after about a year.
Are they swollen at all.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the reply...
They both 2+ years old now. No bulging they would appear to be in good shape. I've never had excessive battery drain before, and currently when the issue is not happening the battery life is ok. IE if I don't use my phone at all, battery drain is about what I'd expect. I haven't seen the issue happen when it's sleeping, just if I'm actively using the phone.
Sometimes the issue doesn't happen, and it'll discharge all the way down to 0% normally...it's so random and frustrating...I do know that if I use my phone non-stop for probably about 10 minutes it's going to happen though, usually in less than 5 minutes. Again, I don't see the drain, it looks like normal discharge and I'll go from 75% -> phone off in the blink of an eye. Oddly if I then plug it in the battery charging icon you get (when is powered off) sometimes indicates it's actually not empty.
Also of note when it does happen the phone isn't hot, I can handle the battery fine. Also I have the OEM wall charger for the extra battery, so I know that the battery should be getting fully charged from that (so isn't a USB charge issue on the phone itself).
Is there a good battery stats app I can try? The battery stats in sys settings doesn't show anything hogging.
Thanks again.
All those apps are going to do same thing and I don't put a lot faith in them. 2 years is a long time for battery. Mine went south at about a year and went bad in a hurry. Running KK doesn't help either, it's a real battery sucker on our notes.
You are not the first to run into this issue with those symptoms. I believe more often than not, resolved with new battery. I just got one myself from Amazon for $9. Ravpower 2750 I think. There is a thread in accessories.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
captemo said:
All those apps are going to do same thing and I don't put a lot faith in them. 2 years is a long time for battery. Mine went south at about a year and went bad in a hurry. Running KK doesn't help either, it's a real battery sucker on our notes.
You are not the first to run into this issue with those symptoms. I believe more often than not, resolved with new battery. I just got one myself from Amazon for $9. Ravpower 2750 I think. There is a thread in accessories.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
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Click to collapse
Fair enough I may try that...
The other thing that happened that maybe points to hardware is that previous to all this happening I got a bunch of errors when Play would try to auto update my apps, saying there wasn't enough space. I was on vacation at the time, so I didn't have any time to try to figure it out. Then this battery thing started happening. Not sure how it could be related, but maybe my RAM is fubar.
I'm getting my Cappy back from a friend so I may try that first, I kinda miss that phone...
Thanks again
Madtowndave said:
Fair enough I may try that...
The other thing that happened that maybe points to hardware is that previous to all this happening I got a bunch of errors when Play would try to auto update my apps, saying there wasn't enough space. I was on vacation at the time, so I didn't have any time to try to figure it out. Then this battery thing started happening. Not sure how it could be related, but maybe my RAM is fubar.
I'm getting my Cappy back from a friend so I may try that first, I kinda miss that phone...
Thanks again
Click to expand...
Click to collapse
Well, another thing that needs to happen every now and again, is going completely back to stock. Re root and everything. Completely clean the pipes. It does wonders.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
captemo said:
Well, another thing that needs to happen every now and again, is going completely back to stock. Re root and everything. Completely clean the pipes. It does wonders.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
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Click to collapse
Yeah that's where I am right now...100% stock 4.1.2 and still doing it.

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