Here's the deal, I bought my Rezound in 2012 and flashed it to PagePlus Cellular using CDMA WS.
I've used it and it's been fine, running CM10 most of the time. I just bought a Evo 4G LTE and switched to that. So I RUU'd my Rezound, and it says a SIM card is required, etc.. but there are no signal bars.
I go into About Phone > Network >
and Operater name is "Unknown," signal strength is "0", service state is "out of service."
Now, the question is, is that normal? Does the phone need a sim card to connect to verizon towers?
I don't want to sell it while it's not working. I did call up Verizon and they said the ESN was clear for activation though.
So if I sell it and the new user puts in a SIM card, will it clear up all the signal issues? Or have I done the RUU incorrectly? [I did it a couple times because it didn't work the first time (the SD card method, then I did fastboot method)]
Thank you!
That is not normal behavior and you may need to do some more work before you sell it.
Make sure all related network settings are correct for Verizon instead of GSM under Settings > Mobile Network menu.
Try entering on the stock dialer *#*#4636#*#* to access the hidden testing menu as well for the phone radio and verify it is on CDMA. If that code doesn't work on the dialer try it via an app like "Hidden Menus" or even "Battery Monitor Widget" by 3C (click "Tests" icon > Phone information from main page of app.)
Background: I broke off of my Verizon contract six months in and used my phone as a WiFi-only device (VoIP and internet texting apps) for the longest time. While I typically hid my signal icon and ran the phone in Airplane mode with WiFi toggled back on, I would occasionally turn my radio on to resync time and date to the cellular network. With no SIM in it clearly was syncing off Verizon CDMA signal still; I simply wasn't fully activated on the network any longer.
I just made the StraightTalk AT&T SIM card plunge the past couple of weeks and did an NV edit in CDMA WS as well, all alright on GSM. I am on the stock global ICS ROM at the moment, one I know could sync time on CDMA before. However, I cannot get the phone to switch off of GSM even in the hidden testing menu, even without SIM in... Likely has to do with the NV edits I made, and perhaps that may be your case too.
You *could* repurpose the sale as a GSM enabled unit... If it was even set up and working well as such. But due to the current technical issues of getting GSM mobile data above 2G I'd suggest to get it fixed and working back on stock CDMA for the consumer's sake if you can. Again AFAIK It should pick up a CDMA signal even without active service or the Verizon LTE SIM in, did so for over a year lol.
PhantasmRezound said:
That is not normal behavior and you may need to do some more work before you sell it.
Make sure all related network settings are correct for Verizon instead of GSM under Settings > Mobile Network menu.
Try entering on the stock dialer *#*#4636#*#* to access the hidden testing menu as well for the phone radio and verify it is on CDMA. If that code doesn't work on the dialer try it via an app like "Hidden Menus" or even "Battery Monitor Widget" by 3C (click "Tests" icon > Phone information from main page of app.)
Background: I broke off of my Verizon contract six months in and used my phone as a WiFi-only device (VoIP and internet texting apps) for the longest time. While I typically hid my signal icon and ran the phone in Airplane mode with WiFi toggled back on, I would occasionally turn my radio on to resync time and date to the cellular network. With no SIM in it clearly was syncing off Verizon CDMA signal still; I simply wasn't fully activated on the network any longer.
I just made the StraightTalk AT&T SIM card plunge the past couple of weeks and did an NV edit in CDMA WS as well, all alright on GSM. I am on the stock global ICS ROM at the moment, one I know could sync time on CDMA before. However, I cannot get the phone to switch off of GSM even in the hidden testing menu, even without SIM in... Likely has to do with the NV edits I made, and perhaps that may be your case too.
You *could* repurpose the sale as a GSM enabled unit... If it was even set up and working well as such. But due to the current technical issues of getting GSM mobile data above 2G I'd suggest to get it fixed and working back on stock CDMA for the consumer's sake if you can. Again AFAIK It should pick up a CDMA signal even without active service or the Verizon LTE SIM in, did so for over a year lol.
Click to expand...
Click to collapse
in the mobile network, I have it set to "CDMA / LTE" but I tried "CDMA only" and "Global" but none worked.
*#*#4636#*#* didn't work in stock dialer, it just disappeared when I finished typing it.
then I downloaded Hidden Menu, found *#*#4636#*#* in the list, tapped it, and it did nothing. I did some other ones and they did do something. I found htc diag mode, the same one I used to program it originally. I clicked read, and the phone number and min were blank. so I went to the prl and tried flashing a verizon prl file, then rebooted, and still nothing.
I'm going to try to RUU again and hope that solves it.
Update
I RUU'ed again, but still no luck..
Can anyone confirm whether or not, say you got a Rezound out of the box never activated, would you need a SIM card to get the signal initiated? I'm thinking either that's the case and my phone just needs a sim card to jump start it, or my rezound is toast.
Related
I feel really stupid for asking this, but here goes. I have a Photon, just got one of the T-Mobile SIM cards, activated it with the $30/month unlimited web+text+100 minutes talk time thing and I'm wondering - for my own purposes, mind you - how to purposely enable only 2G data on the Photon, if at all possible.
Now, at the moment I'm running the stock 2.3.4 ROM, unlocked and rooted so I could install the KDDI radio, and my T-Mobile speeds are consistently in the 5-6 Mbps range which is more than acceptable and I have zero issues with that service at the moment.
Having said that, and again for my own purposes, is there a specific way to get the 3G data connection switched to straight 2G/EDGE mode directly on this thing? I will be moving over to cybik's CM7 ROM here shortly and I can't recall (when I ran it a few days ago) if there's an option in the Mobile networks menu to switch from 2G to 3G. I was able to see the T-Mobile 2G network under the secondary menu as an available network, and I selected it but it still appears to be 3G.
Guess I'll play around with it some more, maybe there's a toggle on Google Play or something, just thought I'd toss the question out since I can't seem to locate such a toggle myself. DOH!!!
Update:
Installed that CM7 from cybik and it does have a menu toggle to directly enable 2G mode, works fine here for me (140-180 Kbps consistent, works great for streaming audio which I listen to frequently, iHeartRadio and a bunch of different police scanners online from RadioReference using Scanner Radio Pro). But I'm still wondering if it's possible to enable that with the stock 2.3.4 ROM directly, if anyone can offer any info, thanks.
Check this thread out.
http://forum.xda-developers.com/showthread.php?t=1103967
also here:
http://www.amilkhanzada.com/2012/03/how-to-enable-select-network-on.html
It is for the atrix, but should be similar for stock.
Also you are correct CM7 has those settings allowed by default.
Also you can set the mode in the *#*#4636#*#* menu. Under phone information > CDMA Only = 2G ; EvDO only = 3G
Also: be careful editing the settings in the *#*#4636#*#* menu under the stock rom. It did it once and locked my phone on GSM and had to SBF to restore CDMA. Dunno why it did that but I have seen others have the same issue. IIRC i didn't even enable GSM it just happened when I entered the phone information menu.
I picked up an unlocked TMo One in New York last week. I used it there with my Norwegian SIM with no problems.
Back home, I get "No Service" using the exact same SIM-card. Using the *#*#INFO#*#*-menu, I can see the SIM-card is recognised because it displays my carrier in the "Current Network" field. I am suspecting the TMo-infused Sense OS to reject my card, since to my understanding the phone is compatible with EU networks. Will i be fine if i flash another ROM, like the stock GPe, and get rid of the TMo-stuff altogheter, or is there another rock in the road here?
I used my Tmobile HTC One with the stock ROM in Norway using a Telenor SIM and in Greece using a Vodafone SIM.
I would make sure you have the proper APN info (I can't remember the appropriate one for the Norwegian carriers). I believe it should work without issues (mine did). If it worked with that SIM card already, it's not locked and it's not rejecting it.
Also, I found that when I returned home to the US, I had to choose Settings -> Mobile Data -> Network Operators and choose Select Automatically (even though it was already chosen). Maybe you need to do that too.
Currently I am running Android Revolution and that also works fine with my Norwegian and TMOUS SIM cards.
Good luck!
Thanks! I've at least made some progress. I tried setting Network Selection to automatic, and got reception, however only for about half a minute. I then tried adding my provider's APN info. This has given me permanent data connection, but still no GSM reception for texts and phone calls. I do get 2g data when in low coverage areas. I am finding this weird. Can anyone shed some light?
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
laberkis said:
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
Click to expand...
Click to collapse
Have you tried taking the phone to your provider? Maybe you need an update which or setting which they can provide.
I find it strange that it wouldn't recognize your phone number, usually that's a sign of some type of incompatibility with the phone and the network.
Sent from my HTC One using Tapatalk 2
I have contacted my provider to see if there's anything they can do. But they're playing a little hard to get.. I was afraid there would be an issue with compatibility at first, by since my data connection is all right, I'm not so sure. Also erdelyt above here says he has used the TMo phone in Norway without trouble. He has another provider, however. They run their own network, so I will be trying with one of their SIM cards next, if my provider NetCom aren't of any help. Thanks for your help so far. I'll be posting my findings further!
So, I got to try a Telenor SIM card the other day, and the issue is still there. Although, with that card the phone number was read and displayed in the phone info menu. The owner of the card suggested there was an unlock issue - but I did make calls with my phone and SIM card in the US, so I don't see how that could be.
So that's a small step further, but now I just have to wait to see what my carrier says..
I changed the title for this thread after my findings.. I got a new SIM-card for my carrier, and i got coverage to make one phone call, but after i hung up, it was gone. I am really in the dark here.. It can of course be a hardware fault, but that's a bit strange for an entirely new product..
Hi, I am currently using the VZW Google Edition ROM 5.9 and have service and WiFi. My problem is it only connects to 3G, and not 4G. As advised, I have not gone into network settings, but I did open Phone Info and see that it is set to LTE/CDMA auto. Any reason I am not getting LTE?
Just a thought, but maybe you could check the APN settings and see if they are different than what you should have.
Heatshiver said:
Just a thought, but maybe you could check the APN settings and see if they are different than what you should have.
Click to expand...
Click to collapse
Thanks for the response. I am kind of new to this, where do I check the APN settings and how do I know what I should have? Thank you.
Do you have LTE coverage in your area? If so, can you use another phone/friend to double check if LTE is working? I only ask because we had LTE go out where we live.
Gir brings up a good point, I don't have 4G where I am (and probably won't for years!), but that may be simplest as long as they use the same network (although many carriers piggyback off the same network).
The APN settings should be under "Settings > More networks > Mobile networks > Access Point Names". On a stock ROM you have to get to the actual file through ADB, you should be able to see it if you have an aftermarket ROM. The settings for the APN will depend upon Verizon. Here is a good post with APN settings for Verizon, the first part is for Android.
Coverage could always be the issue as that has plagued me more times than not.
From the ROM thread:
Go into mobile network settings.
Verify that your CDMA subscription is set to RUIM and not NV.
For good measure go into the rest of the options and set it to CDMA/LTE, automatic, and allow data roaming.
Back out to your home screen.
Then go into Phone Info app.
Scroll to bottom and tap radio off.
Open the drop down list and select CDMA/LTE auto (PRL).
Turn the radio back on.
Reboot.
Upon reboot open Phone Info again.
Verify it is set to CDMA/LTE auto (PRL)
** you should have full service now * *
** if not * *
In Phone_Info(*#*#4636#*#*):
Try CDMA auto (PRL)
Then try CDMA/GSM/LTE
If those still don't work then your nv_data needs reset. The only way to do that is in the hidden menu dialer codes in a touchwiz-stocktype rom
If you destroy your nv_data and cannot get data back via the above you need to (stop screwing with your network settings)flash back to a TW ROM, enable hidden menu, and do a NV data reset via dialer code. After doing that make sure your phone is not in modem mode under diag dialer code. Until I update this section Google is your friend. And it is available information, verified. Your lack of searching skills doesn't mean pester my inbox...
I do have LTE in my area, as I had 4G before I loaded the rom. I do not have an APN menu under mobile networks. Do you think it could help to dial *228 option 2 to update roaming? Or possibly a new 4G sim card?
Anything about updating I would research first and be wary of... A new SIM card could help, but I'm assuming it is not the problem. Did you make a NANDROID before you changed ROMs? You could then go back and see it you still got 4G to make it evident if your SIM card is the problem.
FIXED
Just needed a new sim card. Thanks guys. I appear to be receiving signal bars with my LTE on the GPE rom as well.
1. Insert Straight Talk ATT sim
2. Set mobile networks to GSM/UMTS
3. Go to system updates and select update PRL
4. After its updated go back to mobile networks and switch it from global back to GSM/UMTS (it will auto switch when you update prl)
5. Go to roaming in settings and scroll to the bottom and set APN
6. Download Signal Check or Signal Check Pro from the play store to show data signal in the status bar
7. The no sim icon will still be in the status bar but you can remove ot with tweakboxand set carrier text
YOU WILL HAVE TO REPEAT THIS EVERYTIME YOU REBOOT YOUR PHONE SO ITS TEMPORARY UNTIL WE GET FULL UNLOCK
PLEASE SHARE AND GIVE THANKS
(I have only tested this with an ATT ST SIM)
I installed cloudy and used network app from the play store and picked cmda/gsm/lte everything works. I didn't even have to set the apn or mess with the dialer it is all good ?
I registered my phone with Straight Talk a couple days ago and I've been trying to get it to work. I've looked everywhere and Straight Talk has lived up to their reputation of having terrible customer service. Anyway, they've confirmed that my phone is activated, but I can't make a call or anything. I'm thinking it has to do with my settings.
Just to cover all the bases, I tried to activate on the CDMA network via the network access code, but I couldn't register my phone due to no coverage in my area (which I know is not true). So I registered on GSM with the ATT SIM card. My Sprint service no longer works, although I'm showing signal bars in the status bar. Whenever I try to make a call it says "Unable to validate your account. Please contact customer services."
I tried the steps listed in the first post but whenever I switch to GSM/UMTS and try to update the PRL it says "Authentication error. Please try again later."
It's also worth mentioning that my phone is rooted and I have frozen a lot of apps, most of which are listed here:
http://forum.xda-developers.com/sprint-lg-g3/general/sprint-g3-bloatware-list-t2873199
If anybody out there can help I'd greatly appreciate it. I'm not sure where else to turn.
You can try my guide it may allow you to fully unlock your settings so you can do what he is saying above.
Here is the thread link: http://forum.xda-developers.com/sprint-lg-g3/general/how-to-gsm-unlock-t2961099
Ok, after much research and many reboots, I've finally got it working. I tried several different methods but the one that finally worked for me was installing the CloudyG3 rom. I'm no expert by any means but my guess is because you have to completely overwrite any evidence of Sprint that is preventing the other carrier's SIM card from working (for me this was ATT through Straight Talk). I had to set my Network mode to GSM/WCDMA/LTE auto. My data is not quite as fast as I had hoped at 21.06 down 3.72 up but at this point it's better than nothing.
A couple problems I've noticed so far is after cloudy finished installing and my Lookout was running it's first test it flagged QuickApps and LGBackup as malicious apps. I didn't uninstall them yet because they seem harmless but I did freeze them with Rom Toolbox just in case. Can anybody confirm that they're safe or that uninstalling them won't cause any bugs? Also my messaging app no longer works which is a little disappointing as I really enjoyed it for a stock messaging app. Anybody know why this is?
what version of cloudy sir?
D-FUSE said:
I installed cloudy and used network app from the play store and picked cmda/gsm/lte everything works. I didn't even have to set the apn or mess with the dialer it is all good
Click to expand...
Click to collapse
what version of cloudy sir?
4g LTE on gsm
D-FUSE said:
I installed cloudy and used network app from the play store and picked cmda/gsm/lte everything works. I didn't even have to set the apn or mess with the dialer it is all good
Click to expand...
Click to collapse
Your 4G is also working in gsm sim?
I love this phone....there, I said it. But it's driving me crazy.
I bought it from a Chinese retailer, who shipped it with X821 firmware, but the box states that it's an X820. I doubt there is any difference in the hardware.
I would have left everything as it was, but I can't seem to make phone calls (don't have a data plan yet...yeah, I know....) with anything other than 2G, and that is about to go extinct. When I set it to WCDMA, it shows a UMTS connection, with no carrier designation, but the tower is the same one I connect to with 2G. The phone does sometimes show an AT&T 3G connection in the status bar, but I can't make calls, even though I have full signal. When I place the same SIM in my old HTC Inspire, the same monitoring app shows "UMTS - AT&T HSDPA+" and works just fine.
I'm at my wits end. I have rooted, installed TeamSpain recovery, replaced the firmware with the X829 and even tinkered with the frequency configurations through DFS Studio (which did a lot of complaining, and I'm still not sure if the changes stuck 100%). I also played with APN settings and tried the SIM in different slots, both alone, and with another SIM. And after all of that, still no progress in getting this phone to use a 3G or 4G connection to make calls. If I don't set it to "GSM only", no phone calls in or out. I'm essentially right under a tower, so signal shouldn't be an issue.
If anyone is using the same provider in the US, and is not having these kinds of issues, I'd really appreciate hearing what firmware you are using, and/or what you did to get things working.
I am using it on x820 with official stock 0.17s firmware, and did a dirty flash to cuoco92's 17s firmware. Everything works including HD voice calls, and full LTE.
xterminater07 said:
I am using it on x820 with official stock 0.17s firmware, and did a dirty flash to cuoco92's 17s firmware. Everything works including HD voice calls, and full LTE.
Click to expand...
Click to collapse
I tried this, as well as the Remix ROM. In fact, I think I've tried just about everything, without success. At one point, I had one of the apps indicating a 4G connection, but the phone diagnostics showed GSM (2G). Even the apps aren't all sure what to make of what's going on with the connections reported by this phone.
Currently on the cuoco92 v35 ROM. When WCDMA is enabled, I see simply a good UMTS connection , sans carrier name, in the "Network Cell Info Lite" app, and no ability to make calls. I also often (but not always) see the "AT&T 3G" sign. 4G or LTE never shows at all, even though the diagnostics show that the phone is communicating with an LTE transmitter, when preferred network is set to "unknown". It won't even let me set things like "LTE only".
Any chance you could set your phone to WCDMA and see what the "Network Cell Info Lite" app shows you? Anyone else with this phone on AT&T?
BTW, I am now using a data plan, which I thought might make a difference. It doesn't. EDGE data only for me . New SIM card is on the way, but my hopes aren't high.
Is it possible for a Chinese seller to have borked the phone so thoroughly with their x821 ROM (it's an x820 marked phone), that it keeps any subsequent radios from flashing properly? I don't know how/why it would work for some and not others.
Starting to really dislike this "phone"......it's more of tablet at this point.
Thanks.
I think APN is not set for AT&T
try this:
"Main steps
To use data services on our network with a non-AT&T device, you may need to program the data settings. The sections below provide the correct settings and steps for programming based on your device type and operating system.
.
Access the Settings menu.
Locate and select Wireless & Networks or More Networks.
Select Mobile Networks.
Select Access Point Names.
Locate and select the option to add a new APN. This is usually accessed by a + symbol on the screen or by tapping the menu button.
Program each field using the settings below.
Save the changes to return to the APNs menu and select the new APN.
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC
MMS proxy
MMS port
MCC 310
MNC 410
Authentication Type None
APN type default
APN protocol IPv4
Bearer Unspecified
Note: If you are unable to program your device following the steps above, refer to your user manual or contact the manufacturer for assistance."
Cadet_C said:
I think APN is not set for AT&T
Click to expand...
Click to collapse
Thanks, but I wish it were so simple. I have tried this, and other APN settings. None work to get this phone to be usable on anything other than 2G.
I just received and activated the replacement SIM. Still no improvement. While typing this, I have Network Cell Info Lite app running, and with the Set Preferred Network Type showing "Unknown" in the phone's diagnostic screen, It will switch randomly between "EDGE AT&T" (which works fine) and "UMTS -" (which is useless). Both have strong signals. For a split second before it switched to "UMTS-", the app showed "GPRS AT&T", but only for a split second before it kicks over to "UMTS-".
I wish someone using this "phone" on AT&T in the US, would run this app to compare notes. It may be that that the phone works fine on a full implementation of LTE (i.e. in locations where AT&T have already deprecated 2G) but not in other areas. Still, that doesn't seem to explain why this phone seems unable to register on the same 3G network, used easily by my other phone, with the very same APN settings and SIM.
You would have to call att and check if they turned our phone on to use lte. If your phone is not "registered" as an LTE capable phone it wouldn't be able to pick it up. This phone has all the bands needed for AT&T because I am using it now. All LTE work straight out the box, and i'm on the latest 19s cn rom
xterminater07 said:
You would have to call att and check if they turned our phone on to use lte. If your phone is not "registered" as an LTE capable phone it wouldn't be able to pick it up. This phone has all the bands needed for AT&T because I am using it now. All LTE work straight out the box, and i'm on the latest 19s cn rom
Click to expand...
Click to collapse
I'm a bit confused. Is this what you did to achieve proper function of this device? I.e. calling AT&T and getting them to do this for you? My conversation with their tech person didn't seem to bear fruit in this regard.
Also, which slot do you have the SIM card in? I've used the stock 17s and now on cuoco92 v35 ROM. There definitely seems to be a difference in how the network settings behave, based on the location of the SIM. At one point, after selecting BAND 6 (when it would let me), the phone showed a constant "AT&T 3G" connection, but it was useless. No calls and no data.