So I just got my LG G2 today and as I inspected it closely I found a few hairline scratches on the back cover just bellow the LG logo.
Its not big but it annoys the hell out of me. Is it possible to get it replaced? Anyone else received their G2's with a few hairline scratches?
arenaboy007 said:
So I just got my LG G2 today and as I inspect it closely I found a few hairline scratches on the back cover just bellow the LG logo.
Its not big but it annoys the hell out of me. Is it possible to get it replaced? Anyone else received their G2's with a few hairline scratches?
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i just got mine yesterday and there aren't any scratches at all ! i got it from a retail shop so if i had found any of such scratches i'd just directly ask for another piece
shriom_manerker said:
i just got mine yesterday and there aren't any scratches at all ! i got it from a retail shop so if i had found any of such scratches i'd just directly ask for another piece
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I already thrown most of the plastic covers, wraps. Do you think they would still accept it if I requested for an exchange?
arenaboy007 said:
I already thrown most of the plastic covers, wraps. Do you think they would still accept it if I requested for an exchange?
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Click to collapse
well it comes under physical damage, which is not covered under warranty i guess you have to live wtih it , but that doesnt mean you cant try contacting them about it. the sooner you contact them the better
Yes the store I work at will return scratches it's mainly cracks and easily noticeable things that we don't return. So you should at least call and say you received it like that.
Sent from my VS980 4G using XDA Premium 4 mobile app
hmm, i got mine without scratches, just return it and they should replace...
What the plastic cover still on when u unpacked it all 6 sides are covert with plastic and even a small extra around the USB port ? I might have hot one that's already been used and returned from another owner
Any device that comes with faults should be replaced, under the warranty or not.
Sent from my LG-D802 using Tapatalk
Same thing happened to me at bestbuy,i asked them and they said it was used before which i got mad because they tried selling me a used phone but most retailrrs have a 14 day to exchange the phone so i would recommend that
Sent from my LG-LS980 using Tapatalk
That sucks, but honestly the back scratches insanely easily. I have had a case on it since day one, never use it without one, and every couple weeks I take it out of the case to clean it with a microfiber cloth. Even then, specs of dust and sand get behind the case and there are small hairline scratches all over the back. It's going to happen eventually.
geoff5093 said:
That sucks, but honestly the back scratches insanely easily. I have had a case on it since day one, never use it without one, and every couple weeks I take it out of the case to clean it with a microfiber cloth. Even then, specs of dust and sand get behind the case and there are small hairline scratches all over the back. It's going to happen eventually.
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i just run mine caseless, as it is already scratched But i have a screen protector, i never run without one.
Bring it back. Dont wait to long.
Verstuurd vanaf mijn LG-D802 met Tapatalk
If u haven't returned it by now it's to late.
Just bye a cover for it and a copter screanprotector. Copter makes scratches on the display disappear if there are any. Lifetime warranty from scratches..
Related
It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
A few fine sand particles against the glass in a pocket will do more than two sets of keys.
Sent from my HTC One X using xda app-developers app
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
Normal glass won't even scratch if you take a key to it. Sand particles are what gets you.
Sent from my GT-I9300 using Tapatalk 2
If you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
☞ sent from my GS3
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
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Click to collapse
I am not allergic to either. The problem is that I ordered the TRIDEA ALIKE case on 8th June from ebay but there were some manufacturing problems and the case delivery got delayed. It should be here in a weeks time. There are no decent screen protectors available in the local market. The ones that are available on ebay will take 2 weeks to be delivered to my country. With the case still not delivered, I am still contemplating about ordering a screen protector online or waiting for it to hit the stores.
f you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
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Click to collapse
No one in their right senses would think of not putting a screen protector on a costly phone. Like I said, I was waiting for some screen protectors to hit the local markets since I already had a bad experience with shopping for a case online. I ordered it a month back and it's still not here.
I heard that the Galaxy s3 comes with an additional coating that repels oil. Could it be possible that I have only scratched this coating and not the actual glass. If yes, how can I tell the difference?
white_android said:
No one in their right senses would think of not putting a screen protector on a costly phone.
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Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Speak for yourself sunshine
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Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
@ white_android, Your not getting any Sympathy from me and besides, it takes a certain kind of individual with your type of courage to advertise their COMPLETE STUPIDITY !
Case in point !
No where in your first post did you say that you took precautions to protect your $500+ high tech toy ! It almost sounds like your blaming Samsung for your stupidity and you wanted support from other users here !
ISN'T HAPPENING DUDE !
@phoenix
What makes you think I am stupid? I have had 2 phones with gorilla glass before I got my s3 and none of them got a single scratch on them ever. I started using a screen protector when my phones were a couple of months old since its human nature to not care much about old things.
I was waiting for a good screen protector to be available in the local stores because I only just got the phone and thought It was okay to wait for sometime before I get a screen protector. I had no idea the S3 screen was going to be this delicate.
white_android said:
It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
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If I was in your situation, I would not use the phone untill I get screen guard.
Every screen gets scratches even if its scratch resistance.
IF YOU LIKE MY WORK, THANK ME BY THE BUTTON BELOW
Scratches don't affect the functionality of the device. Suck it up.
Also, scratch resistant not scratch PROOF.
If I was in your situation, I would not use the phone untill I get screen guard.
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What screen protector do you recommend. Something that I can get quickly and has good quality. I know SGP makes the best ones but are they available in India. Ordering online means having to wait a very long time for the shipping! ;(
Scratches don't affect the functionality of the device. Suck it up.
My first reaction when I saw the scratches was "here we go" with a deep breath! . I am still feeling sad but I hope these are the last scratches I get on this awesome phone.
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white_android said:
Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
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Click to collapse
1 SGS1, unscratched. 3 SGS2s, one with small scratch on screen and many chips in bezel, one with totally smashed screen (tram ran over it), one unscratched. 1 SGS3, tiny scratch on screen. 1 Lumia 800, unscratched (unused, to tell the truth).
I can barely see the scratch on the SGS3, it's ca. 3mm long, upper right of screen. And as said, since it was my fault for taking it to a beach, that's even less reason to beat myself up about it.
Screenguards seem to be the way forward for you. I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
Resale value!
I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
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Click to collapse
That makes sense. I hate the fact that I have to treat my phone like a living thing. I am only going to do this to get a good resale value on my phone when I decide to upgrade just like i did with my older phones.
Anyway, does anyone have the answer to my question. How can i tell whether i scratched the screen or the coating!
Scratch resistant =/= scratch proof.
Sent from my HTC One X using xda app-developers app
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
I find a screen protector is the equivalent of wearing a condom during sex.... .
I don't wear a condom either.... I am married mind.
B3311 said:
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
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Click to collapse
I agree. I hate screen protectors and it killed me to spend $13 for the Rearth case for this phone lol
Sent from my GT-I9300 using Tapatalk 2
adamhill212 said:
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
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Click to collapse
In fairness, mine hasn't lasted the last 3 days on the beach.. It was hidden in my bag but sand gets everywhere. A few small scratches, but so be it my phone is staying naked.
I had a droid x that I had in my pocket with heavy knives, keys, coins, etc and only got those very small scratches where you could only see them if it was held in the light at the correct angle. I've had this phone for less than a week and it has a deep scratch that my fingernail can grab onto.
Should I attempt an exchange? I know it's ultimately my fault...but do I have options? I have insurance but I'm looking for a freebie or cheapie.
screen protectors are cheap but I hear time machines are pretty costly.
akimity said:
I had a droid x that I had in my pocket with heavy knives, keys, coins, etc and only got those very small scratches where you could only see them if it was held in the light at the correct angle. I've had this phone for less than a week and it has a deep scratch that my fingernail can grab onto.
Should I attempt an exchange? I know it's ultimately my fault...but do I have options? I have insurance but I'm looking for a freebie or cheapie.
Click to expand...
Click to collapse
Try to break/brick your phone and attempt a return.
☞ sent from GS3 or Nexus
My Defy+ has one too. I just live with it.
akimity said:
I had a droid x that I had in my pocket with heavy knives, keys, coins, etc and only got those very small scratches where you could only see them if it was held in the light at the correct angle. I've had this phone for less than a week and it has a deep scratch that my fingernail can grab onto.
Should I attempt an exchange? I know it's ultimately my fault...but do I have options? I have insurance but I'm looking for a freebie or cheapie.
Click to expand...
Click to collapse
Your options are one to ignore it two to pay for a repair . the alternative is to commit fraud .
This is SGS3 forum yes .
jje
Its not the end of the world... I have a big scratch down my screen... If you try hard enough you should be able to do all the things in your life that you wanted to do before the scratch happened...
Sent from my GT-I9300 using xda premium
droid X ? wrong thread ?
Aimara said:
droid X ? wrong thread ?
Click to expand...
Click to collapse
Read again and you'll get it.
☞ sent from GS3 or Nexus
ceo.mtcl said:
Read again and you'll get it.
☞ sent from GS3 or Nexus
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ok ,OP , what does your insurance cover ?
xformulax said:
screen protectors are cheap but I hear time machines are pretty costly.
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Click to collapse
Something that can go through Gorilla Glass won't be stopped by a flimsy screen protector. It would have made no difference.
Not a lot you can do. Some people say putting a screen protector over a scratch can hide it some extent.
Replacing the screen on the cheap is out of the question. It's basically attatched to another part which means you have to replace two parts.
I don't have a screen protector, starting to think I should!
aydc said:
Something that can go through Gorilla Glass won't be stopped by a flimsy screen protector. It would have made no difference.
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Click to collapse
Gorilla glass not scratch proof! And yes the right screen protector will stop scratches
Sent from my GT-I9300 using xda premium
aydc said:
Something that can go through Gorilla Glass won't be stopped by a flimsy screen protector. It would have made no difference.
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Click to collapse
Of course a screen protector should have helped. Just a tiny bit of sand can ruin the screen completely. With a screen protector just it should have been wasted and not the screen
Skickat från min GT-I9300 via Tapatalk 2
Have had my s3 for a month and it is full of small scratches.
Had my s2 for a year and basically scratch free.
Wonder if they forgot the gorilla on mine...
peosb said:
Have had my s3 for a month and it is full of small scratches.
Had my s2 for a year and basically scratch free.
Wonder if they forgot the gorilla on mine...
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Click to collapse
Same here, I take real care of my mobiles. My old i9000 doesn't even sport one scratch after two years while the i9300s screen is littered with them. Not really sure why though, but I think it might be the flip cover. (tiny bit of sand on it and bye bye screen)
Right now I am not too bothered with it, I'm going to get the screen replaced in two weeks.
peosb said:
Have had my s3 for a month and it is full of small scratches.
Had my s2 for a year and basically scratch free.
Wonder if they forgot the gorilla on mine...
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Click to collapse
I was wondering too if it was weaker on the SGS3 but probably not. I was hoping they had some sort of fix for scratches. I know clear nail polish will remove a scratch on glass albeit temporary. I may see how that works. It still baffles me though that 2 years and no scratches on the droid x and 3 days and I got a nice deep one on this newer phone. I guess I just had bad luck.
For the person who wrote about fraud...you're a douche. Verizon had no problem downgrading me from unlimited after I upgraded well before the expiration. I did get that back with a phone call, but they had no problem attempting fraud. If there was a known minor issue with the first release phones you bet I would try to work that into getting a new one and pretend as if the flaw was affecting my usage. I know that's a stretch but there are some smart people on this forum who can think of just about anything.
Potato tomato said:
Not a lot you can do. Some people say putting a screen protector over a scratch can hide it some extent.
Replacing the screen on the cheap is out of the question. It's basically attatched to another part which means you have to replace two parts.
I don't have a screen protector, starting to think I should!
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Click to collapse
Yes applying a screen protector will hide scratches,I have them in my phone,I was very careful with my phone and I got them! I put a screen protector and you can't see them, yes it makes the phone not look that great but it's better then scratches!
Sent from my GT-I9300 using xda premium
Your argument is that this should not be happening on gorilla glass, especially not on 3rd gen glass. It's a faulty glass, some of the white ones had bad gorilla glass and was easy scratched.i have never used a screen cover and never had a scratch (2 sgs,2 gs2 +1 gs3) over 2 year period.
and it should be replaced be the phone warrenty and not the insurance.
This is your argument,if they eat it or not that depends.
Do you think I could exchange my 16gb phone for a 32gb phone? Just say I want the bigger one. I'm still within the exchange dates correct?
They are going to say it's not scratch proof
Sent from my GT-I9300 using xda premium
Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
simon2k10 said:
Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
Click to expand...
Click to collapse
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
nellycruzz said:
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
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Click to collapse
ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
simon2k10 said:
ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
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Click to collapse
Well u cannot lie and say that u have all these issues especially when u clearly don't and only want a new one cuz of your screen. Its called a screen protector and a otter box. That's your own fault and if u lied to them about issues they will try to duplicate the issues and will only attempt to fix anything they may see. Quite pathetic to lie to get a new one cuz u weren't prepared for your adventure .
Sent from my SAMSUNG-SGH-I717 using xda premium
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
akafred said:
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
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Click to collapse
Ditto that. A Zagg screen should fill in the scratches and make them almost invisible and prevent further scratches. Also, comes with a lifetime warranty.
I've dealt with Samsung warranty over charging port/cable issues and they sent me a new device rather than a refurb. I retained my own S-Pen, Battery, and sim card. You can send them your phone for whatever reason you want, but once they get it and realize that you just wanted a new device cause you scratched your screen they will most likely charge you for the device.
I agree that you've really got to look at yourself as the cause of the problem. You could have gotten a quality screen protector for minimal cash, and if you can afford the phone and service you can afford to protect it.
Why even take your phone camping? You should never take a phone like the Note camping with you. Keep a backup flip phone and slide your sim in while your camping. People camp to get away from the world not to bring it with them. Also if your gonna cheat Samsung cause you made a mistake and messed your screen up, you will probably never learn your lesson. Buy another Note or deal with your mistake after all Samsung did nothing wrong. Its your fault not theirs. Not only is it lame and dishonest its a crime to scam for free property. Scratched phones are not covered with warranty, but real malfuntions are so I guess your outta luck.
Front Apoita
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
simon2k10 said:
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
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Click to collapse
Just because it's gorilla glass doesn't change the fact that you're careless. I don't use a screen protector either, but then again my note always has a dedicated pocket. Gorilla glass isn't diamond, if something has a higher hardness rating, it will scratch the screen. Plain and simple. Pay for the repair or get a screen protector to fill the scratches in. It's your fault. Samsung will replace phones for manufacturers defects, but the screen scratches will take precedence over the other issues, as those aren't manufacturers defects. Take it as a lesson learned, you pay for expensive ****, so take care of it like it's expensive ****.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Gorilla glass is very weak. The only screens I have scratched or broke were gorilla glass.
For $200 Samsung will replace your front glass, LCD, and digitizer. It is one unit. They will fix your other issues for free by flashing a basic stock rom and recovery, then see if you have bad hardware. It will take ten days. Call them.
Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Reb0rn said:
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Click to expand...
Click to collapse
Lmao
Sent from my C6806 using XDA Premium 4 mobile app
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
poisonsushi319 said:
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
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Click to collapse
I wish I had waited and got the lte version and insurance but it was looking like they weren't gonna release the beast for America. I hope now it'll be a quick turn around fix now tho. But considering getting the lte version with insurance.
Did you crack it from pocket pressure or something hit it? Was your phone screen facing outwards?
u misses out the most important thing ppl came to this kinda of post to see
everything u said was aleady clear by your title
so
we re all here to see,,,,
How did you break it ?
hutchins said:
Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
Click to expand...
Click to collapse
Just to let you know, while looking on the brando site, I noticed they had Z ultra replacement screens for $150.... Don't know their quality, etc... but I did see them...
I only have a Skinomi clear skin on mine. Front pocket, back pocket daily phone. Even the hood of my car dropped on it while using it doing a repair. No issues here pretty tough. Although I was sure I cracked it after that incident.
Yeah, I'm on the same boat.. How tf did it break?
alias3800 said:
Yeah, I'm on the same boat.. How tf did it break?
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Click to collapse
Had it in the pocket screen faced towards my leg in a squatted position (wasn't thinking and frustrated at the same time from work) and cracked it from pressure/flexing presumably since all cracks stem from single crack at edge. What's crazy is that it seems to still be cracking even though im not using it. Have pictures in tow.
Did you squat really low? or like sitting down position kind of squat? Did you feel the pressure on in your pocket?
I have the phone as well and I only have a gel case, but I'm always scared to sit down with it cause I feel a bit of pressure when I do.
I don't wear skinny jeans, just regular straight jeans.
just bought my 2 year insurance from sony.
poisonsushi319 said:
just bought my 2 year insurance from sony.
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What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
I have insuarance for one year. Here, in Spain, there is one for 69 euros. I have it for my Note 2 also and they changed entire sceen to it, 225 euros if i had to pay but insuarance paid.
trooper1414 said:
What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
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its 2 years, u have 30 days from purchase date. it covers everything except stolen.
As you can see from the picture, there's a little spot on the phone. It appeared there about 2months ago and never went away/got any bigger so I concluded it's part of the anti shatter film deteriorated? I was in HK when this happened!
Has this happened to anyone else?
Sent from my C6802 using XDA Premium 4 mobile app
Can you not provide a clearer picture? It is far too blurry.
Should you still have valid warranty I'm sure Sony won't mind replacing the screen protector.
kanej2006 said:
Can you not provide a clearer picture? It is far too blurry.
Should you still have valid warranty I'm sure Sony won't mind replacing the screen protector.
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Sorry i think what's app compressed the image so it's not that good (i used another person's phone to take the pic then send it to me through what's app). But i will try get a better picture later
But it's not that big of a deal for me, it's definitely not a situation where i want to get a new phone, I'm just curious as to if it happened to other people or not.
bryanky5 said:
Sorry i think what's app compressed the image so it's not that good (i used another person's phone to take the pic then send it to me through what's app). But i will try get a better picture later
But it's not that big of a deal for me, it's definitely not a situation where i want to get a new phone, I'm just curious as to if it happened to other people or not.
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Yep happened to many. its the anti-finger print coating. It comes off very quickly.
Everyone that had this happen to now puts a screen protect on it. It will get worse... so bad that you'll send it back.
hamdogg said:
Yep happened to many. its the anti-finger print coating. It comes off very quickly.
Everyone that had this happen to now puts a screen protect on it. It will get worse... so bad that you'll send it back.
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Though I understand why Sony uses an anti shatter film I cannot understand why they made them so soft? Within 24 hours of indoor use on my XZ I could see minute scratches.
I Ordered the same time I ordered the Ultra some screen protectors but they have not arrived yet. That bloomin shatter proof film has been a real pain in the butt for so many owners. Removing it voids the warranty here. Two plastic protective covers certainly causes picture deterioration. No way in hell would I use a pencil on the standard soft anti shatter film though.
Sony tend to get so close to producing near perfect devices then nearly always drop the ball on some silly trivia. Very odd company?
Ryland
I actually read last week that Sony is required by Japanese law to use anti-shatter films on their handheld devices so people don't get hurt when they shatter. I'm not sure if this is indeed true, but i read it twice last week (can't remember where i read it though, but it was on tech site).
I've had my ultra several months now and as of now, the screen protector is just as it was from day one. Lucky me!
It is, however, a fingerprint magnet!
LordManhattan said:
I actually read last week that Sony is required by Japanese law to use anti-shatter films on their handheld devices so people don't get hurt when they shatter. I'm not sure if this is indeed true, but i read it twice last week (can't remember where i read it though, but it was on tech site).
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Maybe this one..
About the shatter proof film, it is Japanese legislation, they put it because it is required. They dont have to do that for phones sold outside Japan but they chose to do it anyway (maybe because they dont like lawsuits from people who got their pockets full of tiny pieces of razor sharp glass) with few exceptions (like the international model of Z Ultra, the film would kinda ruin the use of pencils as stylus)
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http://www.gsmarena.com/reviewcomm-1037p4.php
I removed the screen protector on mine a while back, and its much better. The touchscreen works better, the feel of glass is nicer and its far more scratch resistant. The only downside is that without a proper oleophobic coating I need to apply rain-x every couple of weeks or the screen picks up smudges. :good:
hamdogg said:
Yep happened to many. its the anti-finger print coating. It comes off very quickly.
Everyone that had this happen to now puts a screen protect on it. It will get worse... so bad that you'll send it back.
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Yeah I'm buying a screen protector..I will get a tempered glass one later. I can't seem to buy the Armorz one though
bryanky5 said:
Yeah I'm buying a screen protector..I will get a tempered glass one later. I can't seem to buy the Armorz one though
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Yeah I really liked that one. However it doesn't fit inside my DK30 dock. so back to a plastic one
hamdogg said:
Yeah I really liked that one. However it doesn't fit inside my DK30 dock. so back to a plastic one
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Agreed...
I use normal sp,if they are scratched i change straightaway coz they are darn cheap...
hamdogg said:
Yeah I really liked that one. However it doesn't fit inside my DK30 dock. so back to a plastic one
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Damn... Already ordered glass-m, and was seriously considering the dk30... Now I'm a sad android.
Sent a long time ago from a galaxy far, far away...
I got a highly annoying scratch in the middle of the screen on the factory protector after just three days that was very visible when the screen was on. I never put protectors on my phones and I never get scratches after months of use.
So I removed the protector and go naked from now on as I always do.
Supposedly Sony replace for new anti shatter protector after each repair is that correct? As I asked for mine to be changed and Ok they said yes. So if that's the case why did people remove the anti shatter film and just void their warranty instead of getting Sony to change it. Plus I had problems with my Usb port and Usb cover so sending it off tomorrow
Sent from my C6833 using Tapatalk
nathlynn22 said:
Supposedly Sony replace for new anti shatter protector after each repair is that correct? As I asked for mine to be changed and Ok they said yes. So if that's the case why did people remove the anti shatter film and just void their warranty instead of getting Sony to change it. Plus I had problems with my Usb port and Usb cover so sending it off tomorrow
Sent from my C6833 using Tapatalk
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some people prefer the feel of the glass. also, its a HUGE fingerprint magnet (more than any pure glass ive ever used).
im in the middle of removing mine right now. its incredibly tedious and annoying, but itll be worth it once i get my glass-m on it!
:good:
Or put the glass m over the top and not void warranty. It may be a finger print magnet I no that. But I'd rather wipe it and carry on instead of spending about a scary tedious 2-3 hours taking it off voiding warranty just for some finger prints. Just my opinion but still. I gotta send mine off hopefully tomorrow though. I hope they fix my problems without charging me etc.
Sent from my C6833 using Tapatalk
nathlynn22 said:
Or put the glass m over the top and not void warranty. It may be a finger print magnet I no that. But I'd rather wipe it and carry on instead of spending about a scary tedious 2-3 hours taking it off voiding warranty just for some finger prints. Just my opinion but still. I gotta send mine off hopefully tomorrow though. I hope they fix my problems without charging me etc.
Sent from my C6833 using Tapatalk
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Just finished. Took a little under an hour. I had some scratches on the screen, so I didn't wanna spend $40 on a screen protector to place over the scratches. Also, I've read about screen distortion and reduced sensitivity when placing a protector over the stock ASP. I know not everyone experiences it, but with my luck, I would... Lol. I hope you get yours taken care of fast and at no charge, mate.
Sent a long time ago from a galaxy far, far away...
nathlynn22 said:
Supposedly Sony replace for new anti shatter protector after each repair is that correct? As I asked for mine to be changed and Ok they said yes. So if that's the case why did people remove the anti shatter film and just void their warranty instead of getting Sony to change it. Plus I had problems with my Usb port and Usb cover so sending it off tomorrow
Sent from my C6833 using Tapatalk
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Something tells me that most people are not interested in saying "bye bye" to their ZU for 1-8 weeks every time they get a scratch