Hi,
I wasn't doing anything special with the phone, but it was acting weird - didn't allow me to make calls, hang them up in the middle, and restarted the phone, until it didn't turn on again.
It's now completely black, connecting to charger doesn't do anything either.
I tried different batteries, didn't help.
update:
After putting the battery in and trying to turn it on, even though nothing is visible - the phone gets warmer after few minutes.
I'm pretty sure it's not the screen because I would've hear the opening sound and feel the vibration..
Please help!
Thank you
Nobody here can help you with a hardware issue, you should know that having been here for as long as you have. Service centre or local mobile repair shop for diagnosis.
I already saw posts here with the same problem and some suggestions to solutions from other users.
Thought somebody here might try to give an idea so I'll know better when I go to the repair center.
Does it boot in recovery (home+ volume up+power) then wipe data factory reset if it boots in download mode(home+vol down+power) the download stock tar and flash it via odin otherwise hardware issue
Sent from my C6502 using xda app-developers app
^^^^
'until it didn't turn on again. It's now completely black, connecting to charger doesn't do anything either'
Why won't people read OP/threads before sprouting nonsense on here.
OP - There's been one poster on here who seems to think this issue might be solvable by replacing the 'power IC' (whatever that is) on the motherboard, but the normal fix (if you want it fixed guaranteed) is to replace the motherboard. Reason being, if there's more than one component dead on the motherboard, you're going to pay twice - once for the individual component replacement which doesn't fix the problem, and again to replace the motherboard which will fix the problem.
Better to do it right first time.
Went to the service center
I gave it to the service center, they said it's a serious short circuit and they're probably going to have to "JTAG it".
I asked them if there is any way to save my information before they do that, they said no.
My question is to you - do you agree? Or can you think of a way to backup the phone before that?
Isn't there a way to read the memory using an external device and back it up?
I need a quick reply.
Thank you
Nope, if you don't have it backed up, no chance. Although, there's a very slim chance a company that specialises in recovery of data from dead hard drives might be able to. Expect this to be very expensive if it is at all possible.
Also, there's a fair chance a JTAG won't work as well, it's quite possible only a motherboard replacement will fix it. But you might be lucky.
Thank you for your quick reply
Another update
Hi,
There's another update - they now say they need to replace "power component".
Google search didn't find anything called "power component".
They also said that replacing that component will cause the data to be lose.
What do you think?
Thanks
Related
Something very strange, I checked the time on the phone while I was seating on my car, then I came home, and when I sat on my desk the phone was completely off. At first I though it might be an empty battery, so I plugged on the wall charger, but NOTHING happened. I tried the charger on another phone and worked, so the problem was the phone.
Took out the battery, put it back again and tried to enter recovery or download mode, none of them worked. (Even the 4 touch keys don´t light up, exactly like when you try to turn it on without a battery).
I left it charging all the night, and in the next morning, it was all the same.
About the phone
Because of the forum, its obvious that is a sgh-i777 AT&T SGSII. I changed many times of ROM, but I was running a custom one called "Alliance", wich is Touchwiz based and so stable, that I decided to keep it (flashed it maybe 3 months ago).
Regarding the installed apps, I had "RAM Manager", on the "more multitasking" preset, also had "STweaks" on the default profile, a task killer called "Speed Booster", "Next Launcher" and a bunch of games.
About the battery
I went to a store and asked to try a new one, but It didn't worked at all. The guy at the store told me that maybe it was a "Motherboard" (or something like that) issue, so I left the phone there to see if the can fix it, but they didn't have any luck. (I have to admit that it wasn't an official Samsung service center, but a friend's shop, so its probable that they dont know much about this kind of stuff). Besides, if you look closely at the phone, you cant see that the screws were untouched, so it seems that they didnt even try to repair it.
Another important thing is the battery "lifestyle" that I always used with the phone: Usage, from normal to exhaustive during the day and let it charging all night, everyday. I notice some alarming overheating when playin hard games (so hot that I quit playing and put the phone on the floor to make it cooler), this maybe has fried something inside.
I insist in the fact that I dont think that the battery is the problem because It didn't worked with a new one.
Well, the last "strage" thing that may have something to do, is that I plugged the USB cable to a "broken" car charger, causing the car fuse to burn, but I dont know if that could affect the phone somehow. (Notice that this episode ocurred 1 week earlier than the sudden death, so I dont think is a problem...)
So, this is it. Hope you can help me, because I miss my phone quite much (1 week no use...) and I would really love to have it back.
Kind regards,
Francis
P.S.: I took a lot of time writting this, try to be polite and helpful with the answers.
How are you trying to get into download mode?
Sent from my GS4 running CM11 Kandy Kane
In the moment I've tried, I did Vol Down + Power Button
Adb portable in my signature can help reboot you to download mode.
Sent from my SGH-I777 using xda premium
In fact, it didnt worked, because the phone does not react when plugged, so it is not detected by the pc nor ADb. Nice try anyways
If your phone does not respond to battery, computer, or wall charger then it is what is known as a hard brick.
Your device may have been damaged by the car charger as well.
Sent from my SGH-I777 using xda premium
@FranAmestoy,
If you are getting absolutely no response from the phone, and nothing you can do has any effect, then try one last thing (if you haven't already). Pull the battery and leave it out. While holding down both volume buttons, plug in the usb cable. The computer will supply the power. This will put a phone into download mode, but if there is no response to this, then at least you know for sure it is not a battery problem.
There is a difference between "hardware failure" and "hard bricked".
Technically speaking, hard bricked means a firmware problem, usually with the primitive bootloader or the primary bootloader. Such a problem can be fixed using equipment and a technique called jtag, by which the damaged bootloaders are reinstalled. This supposes that the hardware is still functioning correctly.
On the other hand, if the phone has damage to the eMMC memory, or some other hardware failure, then the only remedy is to troubleshoot and repair the hardware. This is perhaps what the technician was suggesting when he said it could be a mother board problem.
Judging from your description of the occurence, it doesn't sound like you did anything that would result in a hard brick. But then I don't know if you actually mentioned everything relevant. In order to find out, you would need to get the phone to a competent technician. The guy who owns Mobile Tech videos is highly respected here. If you wish to pursue getting it repaired, I would suggest that you call him and go over the problem with him, find out his prices, see if he thinks it is worth it, etc.
I have used MTV before and I can say their service was wonderful.
Sent from my SGH-I777 using xda premium
Now this is what I call "help"
I have to say many thanks to creepyncrawly and Red_81 for giving me the kind of answer that I was looking for.
In a few minutes I will try that USB power method, and see what I get.
Regarding your suggestion, I do very appreciatte your kindness and recomendation of where to take the phone to, but my problem is that I bought the phone in the USA, and I live in Argentina, so its way out of my reach to get what you recommend. Anyway, a few minutes from home there is an official Samsung store, that apparently, offers technical assistance, so I will try luck by going there.
For now, I still say you many thanks and I will keep you informed about what I get.
Kind regards,
Francis
Red_81 said:
If your phone does not respond to battery, computer, or wall charger then it is what is known as a hard brick.
Your device may have been damaged by the car charger as well.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
If the car charger burned down the phone, how can be possible that it continued working during a week before the dropout? I am not saying that's not the problem, but I dont know if there are any relations with so much time in between...
FranAmestoy said:
In the moment I've tried, I did Vol Down + Power Button
Click to expand...
Click to collapse
No, USB + both volume keys
Sent from my Nexus 7 using Tapatalk HD
Donwload also didnt work...
As the title reads, I still dont have any luck.
Guess the final call will be to take it to the technical service T_T
Are those things "fixable"? Will be impossible to get a new phone if I cant sell this...
(Now Im missing it a lot...)
FranAmestoy said:
If the car charger burned down the phone, how can be possible that it continued working during a week before the dropout? I am not saying that's not the problem, but I dont know if there are any relations with so much time in between...
Click to expand...
Click to collapse
Agreed. I think it unlikely, but it is possible.
FranAmestoy said:
Are those things "fixable"? Will be impossible to get a new phone if I cant sell this... (Now Im missing it a lot...)
Click to expand...
Click to collapse
Hard brick repair with jtag would be around US$50.00 plus shipping. Hardware repair would be at least that much in the US unless you can do it yourself. It may be more economical to replace the phone.
When you go to the Samsung store, ask them if it is still under warranty. The phone can be sent to Samsung for repair if they can not do it at the store. I have no idea what that would cost if it is not under warranty. Here in the US we would ship it off to a Samsung repair shop somewhere after talking to them over the phone. But I've never had to do that so I have no idea.
creepyncrawly said:
Agreed. I think it unlikely, but it is possible.
Hard brick repair with jtag would be around US$50.00 plus shipping. Hardware repair would be at least that much in the US unless you can do it yourself. It may be more economical to replace the phone.
When you go to the Samsung store, ask them if it is still under warranty. The phone can be sent to Samsung for repair if they can not do it at the store. I have no idea what that would cost if it is not under warranty. Here in the US we would ship it off to a Samsung repair shop somewhere after talking to them over the phone. But I've never had to do that so I have no idea.
Click to expand...
Click to collapse
Thanks for the ideas, but will be impossible, because I bought the phone through eBay and I dont have the invoice, also the phone is rooted and with a custom ROM (triangle alert appears), so the warranty is "super-voided", no chances at all to get it back to stock (remember he's dead...)
I will cross my fingers to see if the can tell me if the can fix it, and how much would it cost.
My major concern is that the failure became impossible to fix. In that case, what will I do? I just can't offer a dead phone on internet for $2... Obviously I need to make some money from him in order to get a new one... However I still have some faith in the official store
You would likely get more than a few dollars selling it on ebay for parts. The digitizer and other parts are definitely worth something. But of course it's not going to be $200.00. Anyway, good luck. I hope you find it is fixable.
Hi.
I have an SGS2 i9100 with RootBox 4.1 Stable. I received a Whatsapp message and when I tried to unlock the screen it kind of delayed a lot and hanged up, so I decided to perform a restart by holding the power button until the SGS2 boot image appeared. The boot sequence began but never finished... it continued to show like if it was starting... so after a while I performed the same action, holding the power on button, but it didn't restart, so I directly pulled off the battery, put it back and tried to power on the phone again... but now it is completely dead. No reaction whatsoever. It doesn't even show the battery charging animation if I plug it to the charger. It also won't react if I try to boot it into Recovery mode. NOTHING.
Can somebody give me a hand with this? Is there some way to diagnose what happened to the device and to recover it from the current state?
Thanks a lot in advance.
Regards,
César.
that happen with me , Sudden Dead
So , might (Jtag/Riff box) Revive your phone ! i've tried it and no avail
No chance to recover it or the data. Service centre = replace motherboard (or replace it yourself with a 2nd hand one).
Thanks for your responses, guys.
Given the price of the equipment for doing the jtag solution, I think I'm going directly for the motherboard replacement.
Do you guys know of some online store that sell them on a fair price and do international shipping? I'm from Argentina...
Thanks!
Regards,
Cesar.
try make wipe factroy reset from recovery
tareq-hakeem said:
try make wipe factroy reset from recovery
Click to expand...
Click to collapse
try READ THREAD again !
I got the service manual for the device, and found that it could be the IC CPU or the one for the power supervisor (UPC400 and U501 respectively, as the components shown in the schematics). I also found this web where they sell the components separately (even the motherboard, which is more expensive than the ICs):
http://www.parts4repair.com/power-ic-for-samsung-i9100-galaxy-s-ii-n7000/
http://www.parts4repair.com/samsung-i9100-galaxy-s-ii-cpu-chip/
Do you guys know if it's possible to replace the ICs from the board in an easy way or should I replace the whole thing?
Thanks!
U must send it to Samsung service center
Sent from my GT-I9100G using xda app-developers app
Technically, you'd think it was possible. There are a few problems with that though... Firstly, you don't know exactly what's gone and what is still ok. If you did, then the second problem is soldering microelectronics. If you have the correct tools & experience in that, then it's possible, yes. My personal opinion? Much better off to replace the motherboard.
Sent from a galaxy far, far away
I searched around but couldn't find this exact problem, can use your advice figuring out what happened to the phone:
1. Recently I had some crashes here and there where applications had to close, I'm not sure if it happened right after I flashed a firmware (XWLSS that someone localized to my language, a very common rom in my region) or sometimes after that, but it wasn't too bad so i lived with it.
2. Yesterday i wanted to update some app that requires 500+ MB to download, Google Play showed some errors when trying to download it (error 24 and sometimes some other code). I noticed other people report it in the reviews but figured it might be space issue so i uninstalled some apps i no longer use.
3. In one of the attempts to download the app I cancelled in the middle.
4. The phone got stuck, I had to close it as no other button responded.
5. The phone got into a boot loop a few times an eventually loaded but asked me for some password to decrypt the data (AFAIK my data is not encrypted)
6. *while the phone is still on, asking for that password*, i removed the battery and put it back in.
Since then the phone doesn't show any sign of being alive:
* Nothing on screen when trying to start it
* Nothing on screen when trying to charge (replacing the battery didn't work either)
* Nothing on screen when holding VolumeUp+Home+Power button
* Nothing on screen when holding VolumeDown+Home+Power buttons
* Nothing on screen when plugging in a JIG
Any ideas what happened?
What would be needed to fix it? (JTAG? soemthing else?)
Thanks!
JTAG unlikely to work, but if you can get someone who does JTAG's to try one on the basis of 'you don't pay unless the JTAG is successful', you might as well try & see. More likely fix is motherboard replacement. As to why this happened, without having the phone in front of us, that would be pretty much impossible for anyone here to say (despite the good/thorough/detailed info you've provided).
MistahBungle said:
JTAG unlikely to work, but if you can get someone who does JTAG's to try one on the basis of 'you don't pay unless the JTAG is successful', you might as well try & see. More likely fix is motherboard replacement. As to why this happened, without having the phone in front of us, that would be pretty much impossible for anyone here to say (despite the good/thorough/detailed info you've provided).
Click to expand...
Click to collapse
Thanks
I was hoping to hear it could be something easy to fix (since it didn't happen while doing anything advanced, I used this rom for months now...)
But it sounds like it is just as bad as it looks like, gonna buy a new phone i guess since JTAGing alone costs around 130$-140$ in the local repair shops in my country (and if that's the lowest estimate for a possible solution then...).
If you're talking US$ equivalent, you can buy a 2nd hand motherboard cheaper than that if you look around. But if you've had the phone for a while, yeah, getting a new phone becomes a reasonable option if you're due for one soonish anyway; that's what I did in August when my SGS2 began playing up/showing signs of hardware issues.
Hello, yesterday my phone freezes and I couldn`t make a restart, I removed the battery but the screen still worked 30sec, now the phone does not want to start, I tried to make reset but nothing. Any suggest what happened or what can I do? Thank you.
If the phone won't boot at all, you don't really have many options. Try a jig & see if you can get into download mode. Also search for KingRat's 'jumpstart' method where you try and boot the phone with just the charger/without the battery.
Failing that, you could try another battery, but be aware that is unlikely to be the problem, and you'll end up with a new battery you can't use if you decide to get a new phone rather than have this one repaired.
Service centre or local mobile repair shop, most likely fix = motherboard replacement.
As to why/how it happened; who knows ? We don't have the phone in front of us & opened up in order to diagnose it. Nobody here can tell you that.
MistahBungle said:
If the phone won't boot at all, you don't really have many options. Try a jig & see if you can get into download mode. Also search for KingRat's 'jumpstart' method where you try and boot the phone with just the charger/without the battery.
Failing that, you could try another battery, but be aware that is unlikely to be the problem, and you'll end up with a new battery you can't use if you decide to get a new phone rather than have this one repaired.
Service centre or local mobile repair shop, most likely fix = motherboard replacement.
As to why/how it happened; who knows ? We don't have the phone in front of us & opened up in order to diagnose it. Nobody here can tell you that.
Click to expand...
Click to collapse
what do you think, the problem is with a hardware (i need to replace something on the MO) or with the phone`s OS, can a JTAG help me?
@MistahBungle has spelt it out pretty clear......you CAN'T replace individual components on the motherboard..... attempting to do so is just asking for trouble......
If your phone still has warranty, DON'T try JTAGging, Samsung WILL see that this has been attempted (due to the fact that wires have to be soldered to the motherboard to connect the JTAG) and they WILL shout "unauthorized rework" and "warranty void".......
Sent from my infected_ KitKatted S2.....
phone is stuck on "samsung" logo or dosn't turn on?
Hello every-xdadeveloper-one~ here i would like to ask questions about my S2 GT-i9100g
My phone is dead. No download mode, recovery mode, usb connection, odin recognition, kies detection, charging, turning on, nada. Meaning in whatever it is, it is not responding to anything.
I would like to ask some professional help here in xda; what has happened to my phone? Is it the emmc? power supply failure? or anything related to it? i really need to know any related things that i'll be dealing with before going to the last step, service repair. it is working fine, i have rooted, unrooted, cyanogenmod and stock, cwm and stock, but none of this has given any problems until one day when it is charging, it suddenly turned off forever.
Please tell me any related things of what has happened.
note: i used a few PIT files when flashing before this, and i'm not sure which is which for the mobo. and few months back before the s2 is totally dead, it keeps on turning off by itself even when full battery, but still workable.
Probably the EMMC, but without having the phone in front of us with the tools to diagnose it, nobody here can tell you this for certain. Fix will be motherboard replacement (assuming you intend to keep this phone & not get a new one).
Take it to a Samsung service centre (more expensive option), or source a 2nd hand motherboard online & either swap the boards yourself, or pay a local mobile repair shop to do it (cheaper option).
Well i just bought a phone from amazon and got it monday it had half battery when i got it so i put it on the charger A hour later it was dead so dead that it wont even charge i tryed diffeent plugs different chargers still nothing what could it be ???
^^^
What model; I.E sticker on the phone chassis under the battery, what does it say ?
I guess it is :crying: Heard there is a workaround that maybe the balls beneath the emmc is like problematic? Maybe i need to reheat it a few seconds and cool it instantly to MAYBE get it able to turn back on? Changing a new board is not an option as important work flowcharts are in the internal storage. I guess service repair of the emmc is needed. Hmmm.
Is it possible that wrong PIT files be the culprit that made all this?
You won't be recovering any data regardless of how you proceed.
You can't 'repair' the EMMC, and it's not feasible to just replace the EMMC (and even if it was, your stuff is on there which means you lose it anyway), replacement of the board is how you proceed. Even if it was possible to replace just the EMMC, you'd probably end up paying 3-4 times the cost of having the entire board replaced due to the cost of labour (swapping a board takes 10 minutes).
If a PIT was the problem, the problem would have occurred immediately after the PIT flash I.E you would have flashed the PIT, and the phone wouldn't have booted immediately after. It's a simple case of component failure, which happens with all electronics all the time. I'm always surprised by how people on here seem to find this incredible. Stuff breaks, simple really.
The only possible very rough chance you have of recovering any data is a company who specialises in recovery of data from dead HDD's, they may be able to help, though very unlikely. If they are able to help, expect this to be very expensive. I have not seen a single post from anyone who has contacted one of these companies & been able to recover data from a phone in this state in the over 2 yrs I've been here.
Thank you for the info. Now i guess the only choice to do, is to repair(replace the mobo), or go buy a brand new s2(or higher models). I will check if there is any way to retrieve the data inside, and i dont mind the cost. :good: