Help. Multiple apps stop working after 4.3 upgrade - Galaxy S III Q&A, Help & Troubleshooting

Hi all.
My better half is having a hard time with her s3.
She was on 4.1.2 on Orange in the UK. She told me that 'Internet' kept popping a message up saying that it had unfortunately stopped working.
I tried to clear the cache bit it wouldn't display the option under app settings for some reason. The phone was really slow and had a lot of crap installed.
To get around this i installed chrome which worked as a temporary fix.
Later I upgrade her to 4.3 via some EE firmware.
This seemed to make the phone much quicker but Internet remained the same.
Next step - factory reset. This again made no difference but as the phone was much more snappy, she was okay using Chrome...
1 day later... Her messages app has broken and hangouts too. Anything that involves sms doesn't work and I can't work it out.
Does anyone have any ideas? It doesn't make sense that it was working fine for a day but gone kaput all of a sudden.
Thanks in advance
Sent from my GT-I9505 using xda app-developers app

Two questions:
1- which rom build did you install (showed in 'about device-> build number)
2- is the phone sim-unlocked?
Sent from my GT-I9300 using Tapatalk

Related

[Q] Are you intermittently missing calls without notification and sms don't arrive?

Anyone else have this problem? I don't get calls from certain people. Sometimes I don't get sms that they send. My gf can't get a hold of me by calling and sometimes our sms don't arrive at the other end. We're both on verizon, she has a feature phone. I'm using a gingerbread rom now, but this problem happened with someone else on a different rom I was using months ago. That time too the other person was on verizon with a feature phone. I'm going to wipe and install Ivan's eris official to troubleshoot, the next step is to try and get verizon involved.
Sounds like the issues I had when my apn was "lost". Search for the "apn fix", it's in a ton of threads since most cm roms have had the issue.
Wrong forum BTW
Sent from my Gin-Sen-Tazz using XDA Premium App
could be that your phone is stuck in low memory state, try deleting all the apps you don't use, and boot into recovery and wiping dalvic cashe, reboot, might want to look into cashe2cashe
Sent from my Suckiest Rom Ever using XDA App
This happened between me and my wife, My daughter had placed me in my wifes blacklist, you might want to check just in case.
thanks for all the replies!
ianoob- i will try this, thanks for the info! i found .mak's apn fix here: http://forum.xda-developers.com/showthread.php?t=684856
rigbyrobot- hmm... i keep my installs pretty lean, putting as many apps on the sd as possible.
Sparticusx- i considered that, but it does not explain the intermittent missing sms.
update: flashed ivan's eris official, gf's call went right through. next i flashed Ginn Tazz followed by gapps and .mak's apn fix and all seems well. thanks again!

Data problems

So Im having data issues today i wanna really exchange it Monday but Im afraid if i do il have screen issues right now data will work halfway and i have to keep refreshing the page til it finally loads its horrible but Im afraid to exchange it cause people that are havih the screen problems i have a problem at the upper top looks llike dead piles its a very light spot but usually only seen while on the camera app or when its turned on
Sent from my SAMSUNG-SGH-I777 using XDA App
If you think about the number of phones that are out there and people only generally post when there's an issue, I wouldn't worry about exchanging it. I've had two phones with no issues.
Sent from my SAMSUNG-SGH-I777 using xda premium
Okay i might go exchange it Monday cause its an hour away to the closest one
Sent from my SAMSUNG-SGH-I777 using XDA App
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Kadernal said:
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Click to expand...
Click to collapse
Have you done any type of changes to the phone like rooting, etc.? Anything you can think of that might have caused it or changed something right before it happened?
No, I haven't rooted or anything. All I did was download a few basic apps and then try to transfer my data to the new phone. I ordered a jig and don't want to do anything until it arrives.
I have solved the data issue, somehow the sim came slightly out of place. Once I reseated everything was good. is the sim slot that finicky?
i also did a factory reset and started from scratch and worked out the issue with the text messages. I appreciated your willingness to help a noob, thank you.

My phone is running really slow

I am running CleanRom on a Rezound and all of the sudden my phone started running really slow. Everything seems to work fine its just sometimes it takes a long time to respond. I was running version 4.3 when this started and have since upgraded to the latest 4.5 but am having the same problem.
It seems to be worst when I first try to turn my screen on, when I open the market, and when I make a call the screen hangs while it says dialing but the call connects and I can talk...the only way I have found to get out of the dialer when this happens is to pull the battery and restart.
Also when I restart my phone it says the system process has stopped responding and do I want to wait for it or close it. It doesn't seem to make any difference which one I pick either way the phone works afterward...that is if you call this state working.
Anyone else have any problems similar to this?
Sent from my ADR6425LVW using XDA
Whatever the problem was it seems to have something to do with CleanRom I installled a different Rom and everything is great
Sent from my ADR6425LVW using XDA
Well i guess its not the Rom after all it was fine for a little while but now its having the same problem again.
Sent from my ADR6425LVW using XDA
check with system panel if something running at 100%
i was running cleanrom 4.3 ran great for a while...then everything was choppy i couldnt even play games...switched to slimrom and all is good...
I've tried several different roms but not Slimrom I'll download it now. I have had the same problem with all of the roms I tried.

[Q] S3 freezing or switching off

In the last few days my phone has continuously been switching itself off or freezing and the only way to get it to work again is pulling the battery or resetting it. The phone is stock, running Android 4.1.2 with firmware I9300XXELLA.
I did notice the phone had switched itself off a few times before now, but now it has got to the point where its happening all the time. I've also noticed that when the phone is booting back up after the lock screen appears the message "Currently unable to download please try again later" is coming up (which I think is more than likely the problem, but when I do attempt to update the phone it says its up to date).
So far I've tried running without an SD card, clearing Touchwiz homes data and switching off auto updates but these have made no difference. If anyone can offer any help it'd be really appreciated as the last thing I want to do is exchange the phone as it can be a pain in the butt.
Tried factory reset? I would suggest flashing the same firmware using odin and see if that makes any difference beforehands.
Sent from my GT-I9300 using xda premium
xcly said:
Tried factory reset? I would suggest flashing the same firmware using odin and see if that makes any difference beforehands.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I've only ever used kies so will have to investigate Odin.
Out of curiosity is there actually a manual way to check for updates through Kies, as I can't for the life of me see how too?
If there is an update, kies would show you the next firmware details below your current one I think.
Sent from my GT-I9300 using xda premium
Hi, I'm laso getting the same issue with I9300XXELLA via Kies.
I've reset, cleared the cache and cancelled any restores but still it happening.
I'm going to downgrade to an older version to see if it resolves this.
I had to do a factory reset in the end and that fixed the problem. Still a bit annoying though as it took me a day to get everything back to how it was and like an idiot I forgot to backup my SMS messages and call history even though I had an app installed that could do it (SMS backup+).
Recommend one from ritesh or something. Works like charm every time I used it so far
Sent from my GT-I9300 using xda premium
Fixed
I wanted to test before posting but I ended up installing 4.1.1 then updating to 4.1.2 without wiping. Very strange.
As an update to this thread the problem came back even after I did a factory reset. I didn't get the unable to download error message but I did keep getting the odd freeze. However after a day of doing it the problem weirdly stopped happening and now 'touch wood' is fine again.
I also wiped cache and reset my phone running stock 4.1.2 on O2. The freezing problem seems to have gone, it's been a couple of days now and no issues. I should say that the only thing I haven't put on yet is Flash, I have a feeling it might be problematic?
Sent from my GT-I9300 using xda premium
SDS SYMPTOMS --------- Solution : http://forum.xda-developers.com/showthread.php?t=2091045
Ironically I think the reason my phone was freezing the odd time after I factory reset it was because I didn't have flash installed. After I sideloaded it the phone hasn't had any more issues (this could be a coincidence though).
Ive just ran the eMMC checker that nhariamine linked to and it says that my chip is susceptible to sudden death (VTU00M, revision 0xf1) and is an insane chip.
Does Samsung's most recent firmware address this, an if not can I get them to replace my phone even if it doesn't die?
The second day after I did a factory reset my phone froze once too and it hasn't since then(about a week) I'm still afraid of installing flash. I use Dolphin browser and I can set the user agent to iPad which loads HTML5 versions of videos etc, obviously this only works on sites that have this possibility. I guess I'm trying to wean myself of flash for now.
Sent from my GT-I9300 using xda premium
shorty_blitz said:
The second day after I did a factory reset my phone froze once too and it hasn't since then(about a week) I'm still afraid of installing flash. I use Dolphin browser and I can set the user agent to iPad which loads HTML5 versions of videos etc, obviously this only works on sites that have this possibility. I guess I'm trying to wean myself of flash for now.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Out of curiosity what does eMMC checker say about your phone when you run it?
That it's an insane chip lol I was basically preparing myself for my phone to die. Since wiping my phone it's only froze once in the last week. I still haven't installed flash.
Sent from my GT-I9300 using xda premium
Sv: [Q] S3 freezing or switching off
Zammo76 said:
In the last few days my phone has continuously been switching itself off or freezing and the only way to get it to work again is pulling the battery or resetting it. The phone is stock, running Android 4.1.2 with firmware I9300XXELLA.
I did notice the phone had switched itself off a few times before now, but now it has got to the point where its happening all the time. I've also noticed that when the phone is booting back up after the lock screen appears the message "Currently unable to download please try again later" is coming up (which I think is more than likely the problem, but when I do attempt to update the phone it says its up to date).
So far I've tried running without an SD card, clearing Touchwiz homes data and switching off auto updates but these have made no difference. If anyone can offer any help it'd be really appreciated as the last thing I want to do is exchange the phone as it can be a pain in the butt.
Click to expand...
Click to collapse
Same problem here.
Uninstalled flash to see if it helps.
Skickat från min GT-I9300 via Tapatalk 2
I have had this same issue for the past week and have just downloaded the eMMC checker and it seems I too have the phone that is susceptible to SDS.
I have noticed though that the phone only freezes when wifi is switched on though. I dont have any problems with wifi off. I downloaded lagfix from the playstore and ran that and it reduced the freezes from about 20 in a day to 3. I didnt realise wifi was the issue for me at that time though so it could be coincidental.
Updating Roms etc has not worked at all for me. If it keeps up for a few weeks i think i will need to change phones as its way too frustrating for a top tier phone to do this.
Same problem here
I've upgraded OTA few days ago... did a factory rest because the phone was slow... and yesterday the problem appeared out of no where!
I9300XXELA
insane chip
4.1.2
Disabling "WiFi Power Save Mode" seems to solve it
1. Open up the Galaxy S3 phone dialer
2. Then dial *#0011#
3. Look for the “ServiceMode” screen and press the left menu button
4. Select “WiFi”
5. You should see that the “WiFi Power Save Mode” button is “ON” – now put it on “OFF”'
Re: Galaxy S 3 keeps freezing every 5 mins (50+ freezes a day)
I took this post from another thread, but it seems to be doing the trick for me too. Especially for those who are not rooted. Big thanks to linnuxxy
linnuxxy said:
Disabling "WiFi Power Save Mode" seems to solve it
1. Open up the Galaxy S3 phone dialer
2. Then dial *#0011#
3. Look for the “ServiceMode” screen and press the left menu button
4. Select “WiFi”
5. You should see that the “WiFi Power Save Mode” button is “ON” – now put it on “OFF”'
Click to expand...
Click to collapse
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 12:16 PM ---------- Previous post was at 12:15 PM ----------
I have tried just that and it seems to be working for me so far. Thanks linnuxxy
Sent from my GT-I9300 using xda app-developers app

[Q] Mobile data issue

Recently an issue has come up with my mobile data internet on my s3. For most of the time it works great but then suddenly it stops working at all. It won't open any pages, whatsapp/facebook sometimes work but not always but pages nope, it just gets stuck at loading. Tried restarting but it doesn't help, safe mode either. What is weirdest is I started tethering and it worked on my friend's phone when he connected to me!
I'm on 4.1.2, not running any rom. Anyone got ideas what to try or what it might be? I reset and deleted apn files but didn't help. I will backup and wipe it all as last resort but I really hate doing that because it takes too much time.
A wipe and reflash, recommended to update to latest firmware, are the first steps to take.
Sent from my GT-I9300 using Tapatalk

Categories

Resources