I have had this on 2 Note3s. SPRINT. Anytime when turning on 4G LTE or switching from wife to LTE. I get this it also has a constant notification. I have replaced phone. Updated prl.profile.firmware. factory reset. Nothing. Sprint says they are unaware as usual. Is anyone else having this issue. Pic related..
Sent from my SM-N900P using XDA Premium 4 mobile app
Never seen that. Wonder if your SIM card is setup correctly. Do you get lte? Can you use it?
w7excursion said:
Never seen that. Wonder if your SIM card is setup correctly. Do you get lte? Can you use it?
Click to expand...
Click to collapse
My best guess, is what @w7excursion said. Your sim card has not been programmed for your account. Your best bet, would be to take it to Sprint store, that is also a repair facility. You may have to go to more than one, until you find someone competent enough to handle it.
Sent from my SM-N900P
---------- Post added at 03:11 PM ---------- Previous post was at 03:07 PM ----------
Bobguy21 said:
I have had this on 2 Note3s. SPRINT. Anytime when turning on 4G LTE or switching from wife to LTE. I get this it also has a constant notification. I have replaced phone. Updated prl.profile.firmware. factory reset. Nothing. Sprint says they are unaware as usual. Is anyone else having this issue. Pic related..
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
For some reason I can't multi-quote, but my response is above.
EDIT: Nowww multi-quote is working. Lol
Sent from my SM-N900P
w7excursion said:
Never seen that. Wonder if your SIM card is setup correctly. Do you get lte? Can you use it?
Click to expand...
Click to collapse
Yes it works but LTE is so slow in my area like 1-3 mb.
Sent from my SM-N900P using XDA Premium 4 mobile app
LMMT said:
My best guess, is what @w7excursion said. Your sim card has not been programmed for your account. Your best bet, would be to take it to Sprint store, that is also a repair facility. You may have to go to more than one, until you find someone competent enough to handle it.
Sent from my SM-N900P
---------- Post added at 03:11 PM ---------- Previous post was at 03:07 PM ----------
For some reason I can't multi-quote, but my response is above.
EDIT: Nowww multi-quote is working. Lol
Sent from my SM-N900P
Click to expand...
Click to collapse
And yea I got it from best buy and had them replace my first one and then I called sprint like a month ago and they stated they had no idea. But if you literally Google those words sprint and note 3 you will see other people are having issues with it. I think sprint is having problems having to depend on a similar card for lte.
Sent from my SM-N900P using XDA Premium 4 mobile app
Bobguy21 said:
Yes it works but LTE is so slow in my area like 1-3 mb.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You're not the only one with useless data speeds. I'm happy on days when LTE speeds reach 1Mbps, here in the Houston area.
Related
Any suggestions? Im running meanROM v30. Ive tried profile and prl updates. I have completely reset my data profile to no avail. I get 1x data.. just no 3g at all.
aimbdd said:
Any suggestions? Im running meanROM v30. Ive tried profile and prl updates. I have completely reset my data profile to no avail. I get 1x data.. just no 3g at all.
Click to expand...
Click to collapse
That happened to me at some point. Try setting your roaming option to Sprint Only, then toggling Network Mode to CDMA only then back to LTE/CDMA. That fixed it for me. Hope this helps.
sorry delete
That didn't fix it :/ any other suggestions? Sprint already reset data on their side.
Sent from my EVO using xda premium
aimbdd said:
That didn't fix it :/ any other suggestions? Sprint already reset data on their side.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Enter ##72786# then msl
Sent from my EVO
tuscani1821 said:
Enter ##72786# then msl
Sent from my EVO
Click to expand...
Click to collapse
After this process hit the symbol for menu on screen near the top right corner. This will do a restore, this is where it gets tricky. Because, presumably, your data profile is missing an active profile. This is an issue.
Sent from my EVO using xda app-developers app
---------- Post added at 12:43 AM ---------- Previous post was at 12:39 AM ----------
From there, your phone will do a hands free activation, if this fails, go to your dialer, hit ##3282#, go to edit mode, enter msl, go to first menu data / data profile tab, make sure Active profiles is set to 1 and all selections except for home address have been filled in. Back out completely to home screen. Go to settings, system updates, profile update.
Sent from my EVO using xda app-developers app
I got that to successfully work.. but it still is stuck at 1x afterwards.
Have you tried putting it on cdma only and leaving it?
You may have to turn mobile data off then back on afterwards
-there could be a 3g outage/upgrades at that tower
Sent from my EVO using xda app-developers app
I did try that. It's everywhere I go that has no 3g. And I have an air rave so..
Sent from my EVO using xda premium
aimbdd said:
I did try that. It's everywhere I go that has no 3g. And I have an air rave so..
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I don't know much about airaves but my understanding was they do nothing for data, they help voice ....am I wrong?
Have you tried a different rom?
Sent from my EVO using xda app-developers app
I assure you, it sounds like an epst error.
Sent from my EVO using xda app-developers app
---------- Post added at 09:32 PM ---------- Previous post was at 09:30 PM ----------
I had a customer having the same issue from day one with the phone. It slowly became an irritation for them over the last month, couldn't believe they put up with it. I increased tower priority, set it to sprint only, did a recovery, etc. Nothing seemed to work, I'm so use to a quick fix I never checked the settings. His was completely blank, no root, no custom roms etc. Just a bad activation
Sent from my EVO using xda app-developers app
00mred00 said:
I don't know much about airaves but my understanding was they do nothing for data, they help voice ....am I wrong?
Have you tried a different rom?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I tried a completely stock rom as well as meanrom. The new ones do 3g data too.
Mine is filled out, and set to 1. Ive tried everything I can find to fix it.
Bump, anyone? I really don't want to have to get a refurb
aimbdd said:
Bump, anyone? I really don't want to have to get a refurb
Click to expand...
Click to collapse
There is no way to know if it will be refurb or new. Mine and many others were new
Have you tried an ruu?
Are you certain it isn't an outage in the area?
Sent from my EVO using xda app-developers app
Its not an outage, they checked and i have the new 3g air rave. I haven't tried an ruu. But ive hard reset the phone pretty much every way possible.
Got an updated refurb... oh joy.
aimbdd said:
Got an updated refurb... oh joy.
Click to expand...
Click to collapse
Does it work?
Sent from my EVO using xda app-developers app
It does have 3g yes.
aimbdd said:
It does have 3g yes.
Click to expand...
Click to collapse
Super!
Sent from my EVO using xda app-developers app
Yep, besides the nice yellow screen on the new one.
Sent from my EVO using xda premium
So it started yesterday but for some reason my sms arnt coming in. I can send em just not get em. The only way they come in is if I make a call. I've trided every resting option I can find but no success. Before I call sprint an deal with their dumbass I thought I ask here. Any help greatly appreciated
Sent from my EVO using Tapatalk 2
Network upgrading. Don't have link on me but its been mentioned.
Sent from my EVO
About all you can do is try a prl and profile update
Sent from my EVO using Tapatalk 2
Damn I do live in dallas an it is one of the first LTE city's so that makes sense. Tried the prl an profile no luck guess I just wait what a drag
Sent from my EVO using Tapatalk 2
An Airave fixed the issue for me, while at home at least. I went through it for months earlier this year. What a pain. Just call your voicemail every once in a while.
Sent from my EVO using xda app-developers app
Same here can't send or receive sms,I'm ready to go to a sprint store for a replacement
Sent from my EVO using xda app-developers app
mbaseball3 said:
Network upgrading. Don't have link on me but its been mentioned.
Sent from my EVO
Click to expand...
Click to collapse
Please post the link of what you're talking about. My brother has been complaining about this as well.
Search the Sprint website, regarding their tower upgrades, or just Google 'sprint tower upgrade.'
Sent from my r00ted, unlocked, 100% tricked-out LTEVO
This sucks Idk how many txts an calls I've missed for tha past couple days because of this. Sprint needs to get they **** together
Sent from my EVO using Tapatalk 2
renzon69 said:
Same here can't send or receive sms,I'm ready to go to a sprint store for a replacement
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Are you planning on receiving a replacement network?
Because that's the only way to fix your problem. Everyone's gone through this, it's your turn now. These symptoms are very specific and you obviously have the same issue we all have had with the tower upgrades. Wait it out, get used to calling your voicemail, complain and get a free Airave, and that'll help a lot.
Sent from my EVO using xda app-developers app
In my case,this is only on my line,my wife's epic touch is doing just fine,is it specific to the EVO LTE ?
Sent from my EVO using xda app-developers app
renzon69 said:
In my case,this is only on my line,my wife's epic touch is doing just fine,is it specific to the EVO LTE ?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Same for me. I'm on a plan with my brother an he has a epic touch. He's not getting any problems like me.
Sent from my EVO using Tapatalk 2
So what he's saying is that our local towers are being worked on? That means that if I go to another city or town I will start receiving texts,well tomorrow I be out of town so,I will test this out and see
Sent from my EVO using xda app-developers app
sobaked2921 said:
So it started yesterday but for some reason my sms arnt coming in. I can send em just not get em. The only way they come in is if I make a call. I've trided every resting option I can find but no success. Before I call sprint an deal with their dumbass I thought I ask here. Any help greatly appreciated
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Did you happen to set up google voice app?
Sent from my EVO using Tapatalk 2
---------- Post added at 12:35 AM ---------- Previous post was at 12:25 AM ----------
I ran into this and they tried to play network outage even though it turned out somehow my google voice took my sms.
In browser go to google voice and sign in. In settings>general make sure your sms forwarding isn't checked to forward them to your gmail account. Then go to settings>phone and make sure your phone is checkmarked and not google talk. I had the forwarding checked somehow and then unchecked it and started to get sms again...after 4 days of "known network outages" with an eta to completionof a week later. Damn liars
Sent from my EVO using Tapatalk 2
motcher41 said:
Did you happen to set up google voice app?
Sent from my EVO using Tapatalk 2
---------- Post added at 12:35 AM ---------- Previous post was at 12:25 AM ----------
I ran into this and they tried to play network outage even though it turned out somehow my google voice took my sms.
In browser go to google voice and sign in. In settings>general make sure your sms forwarding isn't checked to forward them to your gmail account. Then go to settings>phone and make sure your phone is checkmarked and not google talk. I had the forwarding checked somehow and then unchecked it and started to get sms again...after 4 days of "known network outages" with an eta to completionof a week later. Damn liars
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Well that didn't work for me,but yeah they will tell you anything just to get you to stop calling lol,I will call again today and see
Sent from my EVO using xda app-developers app
renzon69 said:
Well that didn't work for me,but yeah they will tell you anything just to get you to stop calling lol,I will call again today and see
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Shoot. Hoped it would. I wish you luck man. I knew mine was bogus about the network when a coworker had not had an issue all week
Sent from my EVO using Tapatalk 2
motcher41 said:
Shoot. Hoped it would. I wish you luck man. I knew mine was bogus about the network when a coworker had not had an issue all week
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Didn't work for me either thanks for tha tip tho
Sent from my EVO using Tapatalk 2
Ok,I called again,another hour on the phone with tech support,nothing again,they put out a ticket for my area and wthey will see about sending a replacement phone in 72 hrs,what a joke sprint is blah...
Sent from my EVO using xda app-developers app
I got transferred 17 time in 46 minutes last week
Sent from my EVO using Tapatalk 2
motcher41 said:
I got transferred 17 time in 46 minutes last week
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
lol holy crap that's a lot of people,I think they all the same person but they change their voices,since they all do the same thing,anyhow,I think total I 've been on the phone with this issue about 4 hrs,my last resort is driving about hour and a half to the closest sprint store and let them see what's going on,I hate this
Sent from my EVO using xda app-developers app
In locations I know for a fact have LTE. First thing I tried was ##72786#. I got excited when during the hands free activation of had a LTE signal for the first time. However, after the phone automatically reset it went back to LTE.
I have no idea what is going on here. This is my third Note 3. I'm on stock rooted MI5 firmware.
##DATA# can't be accessed because I don't have MSL but even if I did I wouldn't know WTF to do.
Anyone have advice?
Sent from my SM-N900P using XDA Premium 4 mobile app
998523
I had this problem with my GS3 and was tired of calling them and them telling me that there was an LTE outage in my area OVER and OVER again. So I decided to take it into a sprint store and hold it next to the demonstration models and asked them why their LTE worked but mine clearly didn't work and that got their attention to exchange it out after they tried fixing it for 45 minutes.
SantinoInc said:
In locations I know for a fact have LTE. First thing I tried was ##72786#. I got excited when during the hands free activation of had a LTE signal for the first time. However, after the phone automatically reset it went back to LTE.
I have no idea what is going on here. This is my third Note 3. I'm on stock rooted MI5 firmware.
##DATA# can't be accessed because I don't have MSL but even if I did I wouldn't know WTF to do.
Anyone have advice?
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Forgive me if I'm off, I was slightly confused by your post and I'm delirious from lack of sleep...
1. Try toggling airplane mode, this usually helps me reconnect to LTE.
2. Update your PRL and Profile.
Every Sprint PRL. (includes everything you need to know about PRLs)
3. Install LTE Discovery on the Google Play Store.
Good luck.
Kompster said:
Forgive me if I'm off, I was slightly confused by your post and I'm delirious from lack of sleep...
1. Try toggling airplane mode, this usually helps me reconnect to LTE.
2. Update your PRL and Profile.
Every Sprint PRL. (includes everything you need to know about PRLs)
3. Install LTE Discovery on the Google Play Store.
Good luck.
Click to expand...
Click to collapse
Thanks for the advice but none of those things worked
Sent from my SM-N900P using XDA Premium 4 mobile app
SantinoInc said:
Thanks for the advice but none of those things worked
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You experienced this with all 3 devices?
Did you have issues right out of the box?
Sent from my Rooted, TWRP'd & JellyBombed SM-N900P using XDA...
The first black phone from Best Buy worked flawlessly. The two white phones from Target had this issue.
Sent from my SM-N900P using XDA Premium 4 mobile app
SantinoInc said:
The first black phone from Best Buy worked flawlessly. The two white phones from Target had this issue.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Then it is safe to say it is a hardware issue, return and try again.
I was on the phone with Sprint Tech support for almost a full 45 minutes. The preliminary determination was that my SIM card # did not match up with what Sprint was showing on their computers. Unfortunately I'm not near an LTE area so I don't know if it worked or not.
I will post my findings tomorrow for those who have any interest.
SantinoInc said:
I was on the phone with Sprint Tech support for almost a full 45 minutes. The preliminary determination was that my SIM card # did not match up with what Sprint was showing on their computers. Unfortunately I'm not near an LTE area so I don't know if it worked or not.
I will post my findings tomorrow for those who have any interest.
Click to expand...
Click to collapse
Good luck man!
My 45 minute call to Sprint paid off. Apparently my SIM card # did not match what Sprint had in their system. LTE seems to be working now. Hope this info helps someone
Sent from my SM-N900P using XDA Premium 4 mobile app
SantinoInc said:
My 45 minute call to Sprint paid off. Apparently my SIM card # did not match what Sprint had in their system. LTE seems to be working now. Hope this info helps someone
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That is good info. Maybe this thread should be a sticky. What would be nice is a way for users to verify their SIM card #s online.
Question - Is the SIM card just for 4GLTE? I did see one in my Note 3 but my past CDMA/Wimax Sprint phones didn't require a SIM card. I thought only GSM phones required a SIM card.
I bought a Note-3 off of swappa.com, didn't come with SIM card.......so finally figured out that was the reason why I'm not getting 4GLTE.
Picked up a SIM card from Sprint, all is good.........I now have 4GLTE.
LTE roaming is showing enabled, I wonder if we will be able to roam on Verizon's LTE with future prl's?
Sent from my 0PJA2 using XDA Free mobile app
Then we all good go from 1 bar to full almost everywhere we go.
INMAN85 said:
LTE roaming is showing enabled, I wonder if we will be able to roam on Verizon's LTE with future prl's?
Sent from my 0PJA2 using XDA Free mobile app
Click to expand...
Click to collapse
those band priorities that you have set? did you modify them or is that how they came stock? 25>26>41? I know the m8 is the other way around 41<25<26.
thanks
That's how they came set on m9
Sent from my 0PJA2 using XDA Free mobile app
Also just an FYI msl readers are not working on m9 yet. I send a log to Mathew the creator of msl reader so hopefully he can get it fixed. Only way till then is to contact sprint.
Sent from my 0PJA2 using XDA Free mobile app
deakelem said:
those band priorities that you have set? did you modify them or is that how they came stock? 25>26>41? I know the m8 is the other way around 41<25<26.
thanks
Click to expand...
Click to collapse
My M8 has 25>26>41 Running Bad Boys Sense 6.
INMAN85 said:
That's how they came set on m9
Sent from my 0PJA2 using XDA Free mobile app
Click to expand...
Click to collapse
yea funny m8 was the other way around, but now after most recent profileupdate my m8 priorities are like the m9's.. hmm
---------- Post added at 10:14 PM ---------- Previous post was at 10:12 PM ----------
INMAN85 said:
Also just an FYI msl readers are not working on m9 yet. I send a log to Mathew the creator of msl reader so hopefully he can get it fixed. Only way till then is to contact sprint.
Sent from my 0PJA2 using XDA Free mobile app
Click to expand...
Click to collapse
see if getting like how we did with the nexus 5 works. I dont have a link but a simple google search with get you find your msl on nexus 5. It was through adb doing a logcat while launching somehing that showed the msl.. long time ago but im still its there sorry i cant remmeber all the steps
deakelem said:
yea funny m8 was the other way around, but now after most recent profileupdate my m8 priorities are like the m9's.. hmm
---------- Post added at 10:14 PM ---------- Previous post was at 10:12 PM ----------
see if getting like how we did with the nexus 5 works. I dont have a link but a simple google search with get you find your msl on nexus 5. It was through adb doing a logcat while launching somehing that showed the msl.. long time ago but im still its there sorry i cant remmeber all the steps
Click to expand...
Click to collapse
I wonder if that might be why my M8 is running crappy now. Suddenly switches to Roaming in the middle of call while at work (stationary).
Just out of curiosity, where do you find this information?
Bikegeek said:
Just out of curiosity, where do you find this information?
Click to expand...
Click to collapse
Enter the Phone App
Use the phone number ##DATA#
Click View Mode
Click LTE
To change it you need your MSL (which you can ask a sprint Rep for).
mswlogo said:
Enter the Phone App
Use the phone number ##DATA#
Click View Mode
Click LTE
To change it you need your MSL (which you can ask a sprint Rep for).
Click to expand...
Click to collapse
Thank you.
I finally opened the box.
This LTE Roam is all over (besides the options in ##DATA# menus).
It's now a separate checkbox in Roaming and Roaming Guards Both Domestic and International. 3 new Checkboxes.
So does anyone one know the policy on LTE Roaming? Will we get charged? Will it now work?
mswlogo said:
I finally opened the box.
This LTE Roam is all over (besides the options in ##DATA# menus).
It's now a separate checkbox in Roaming and Roaming Guards Both Domestic and International. 3 new Checkboxes.
So does anyone one know the policy on LTE Roaming? Will we get charged? Will it now work?
Click to expand...
Click to collapse
no idea how...but my M9 just connected to Verizon LTE according to Signal Check Pro.
How fast is my 3G connection supposed to be?
I am getting less than 1 Mbps download speed when i am on 3G.
Is there a way to make that faster?
im not complaining about the 4G LTE Spark i get about 45 Mbps on that.
________________________________
LS990 - Stock ROM - Lollipop 5.0.1 - Rooted (ADB Method) - Custom Recovery/TWRP (AutoRec Method)
If someone can replicate this process for our phone I think that we can improve coverage big time and on top of that we'll be able to get much better speeds: http://forum.xda-developers.com/showthread.php?t=2296167
Good luck to anyone who attempts this. Feel free to PM me I'll help any way I can.
Sent from my LGLS990 using XDA Free mobile app
---------- Post added at 06:31 PM ---------- Previous post was at 06:29 PM ----------
1619415 said:
If someone can replicate this process for our phone I think that we can improve coverage big time and on top of that we'll be able to get much better speeds: http://forum.xda-developers.com/showthread.php?t=2296167
Good luck to anyone who attempts this. Feel free to PM me I'll help any way I can.
Click to expand...
Click to collapse
We can already change prl's, just not without a computer. That won't fix Sprint's horrible 3g speeds that it has always had though.
Sent from my LGLS990 using XDA Free mobile app
Well we can however roam with Verizon if we can do that witch we can avoid using sprint as much as possible.
Jimmy50941 said:
Sent from my LGLS990 using XDA Free mobile app
---------- Post added at 06:31 PM ---------- Previous post was at 06:29 PM ----------
We can already change prl's, just not without a computer. That won't fix Sprint's horrible 3g speeds that it has always had though.
Sent from my LGLS990 using XDA Free mobile app
Click to expand...
Click to collapse
I agree, Sprint's 3g is super horrible. Been with them since they opened.
sent from my LG G3
1619415 said:
Well we can however roam with Verizon if we can do that witch we can avoid using sprint as much as possible.
Click to expand...
Click to collapse
We can get 3g roaming on Verizon, yes, but you risk being cut off of Sprint if you use over 300mb of roaming, or even more roaming data than Sprint data. I have received a warning before. I was able to get roam control to work on zv6, but have been unable to get it to work on zv8, which let's you switch to roaming whenever you want, not just forcing you to always roam to Verizon like the 00001 prl does. I only got a letter for one line that had 2 consecutive months of roaming over 300mb, and more roaming data than Sprint data, though.
What's funny though, is on a line that I used 10gb of roaming, but over 30gb of Sprint data, I never received a warning letter.
Sent from my LGLS990 using XDA Free mobile app