I have to say that I am extremely disappointed in my Omate experience. I will not go through the entire list of grievances but The straw that broke our relationship permanently was the fact that I donated to the KS very early on, and elected to get one of devices with the inscribed serial #. I expected that as one of the early pledges I would get my Omate early but Omate has seen fit to inverse the shipping of pledges. People who pledged for December delivery received theirs long before others, and so on and so on.
How many people are in the same boat as me? Waiting on their Omate and an early pledger?
I'm still waiting for my US October 2013 Developer Edition. They won't ship it or give me real status updates. And good luck to anyone asking for refunds, they won't really do it from what I've read in comments.
Sent from my XT1053 using Tapatalk
Pre-ordered mid December, since then one email from Omate, stating delivery mid Jan, it is now mid Feb and they do not reply to any emails for 45 days, disgusting customer service.
homer285 said:
Pre-ordered mid December, since then one email from Omate, stating delivery mid Jan, it is now mid Feb and they do not reply to any emails for 45 days, disgusting customer service.
Click to expand...
Click to collapse
They haven't even finished delivering to backers yet, chill.
Sent from my Galaxy Nexus using Tapatalk 2
---------- Post added at 05:26 PM ---------- Previous post was at 05:25 PM ----------
jimmydafish said:
I have to say that I am extremely disappointed in my Omate experience. I will not go through the entire list of grievances but The straw that broke our relationship permanently was the fact that I donated to the KS very early on, and elected to get one of devices with the inscribed serial #. I expected that as one of the early pledges I would get my Omate early but Omate has seen fit to inverse the shipping of pledges. People who pledged for December delivery received theirs long before others, and so on and so on.
How many people are in the same boat as me? Waiting on their Omate and an early pledger?
Click to expand...
Click to collapse
Omate didn't invert the pledges. The shipping company did.
Sent from my Galaxy Nexus using Tapatalk 2
kuronosan said:
They haven't even finished delivering to backers yet, chill.
Sent from my Galaxy Nexus using Tapatalk 2
---------- Post added at 05:26 PM ---------- Previous post was at 05:25 PM ----------
Omate didn't invert the pledges. The shipping company did.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Per their email, they have not shipped those because they are awaiting for the company that makes the backs to get them to them so that they can inscribe our #s on them. I would gladly have settled for my omate sans inscription.
kuronosan said:
They haven't even finished delivering to backers yet, chill.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
That is not the point and anyway from what I read around the place a few pre-orders have been received, Omate needs to get a customer service team in place pretty quick smart, at this point I'll be requesting a refund or worst case chargeback.
jimmydafish said:
Per their email, they have not shipped those because they are awaiting for the company that makes the backs to get them to them so that they can inscribe our #s on them. I would gladly have settled for my omate sans inscription.
Click to expand...
Click to collapse
You're referring to the October pledges, because some November ones went out that were missing backplates. There were other ones that were supposed to be shipped first that weren't on fault of the shipping company.
Sent from my Galaxy Nexus using Tapatalk 2
jimmydafish said:
I have to say that I am extremely disappointed in my Omate experience. I will not go through the entire list of grievances but The straw that broke our relationship permanently was the fact that I donated to the KS very early on, and elected to get one of devices with the inscribed serial #. I expected that as one of the early pledges I would get my Omate early but Omate has seen fit to inverse the shipping of pledges. People who pledged for December delivery received theirs long before others, and so on and so on.
How many people are in the same boat as me? Waiting on their Omate and an early pledger?
Click to expand...
Click to collapse
mattlgroff said:
I'm still waiting for my US October 2013 Developer Edition. They won't ship it or give me real status updates. And good luck to anyone asking for refunds, they won't really do it from what I've read in comments.
Click to expand...
Click to collapse
The serial number OCTOBER Developer Editions have not shipped yet. According to Omate this is due to the factory not having the back ready in time.
It has to be understood that ONLY October Developer Editions that you backed as either a 512/4 or 1/4 will get a serial number. If you backed the Oct Dev Ed. and you, not Omate, then upgraded to a 1/8, you will not get a serialized back. If you ordered additional units, only the original unit will have a serial number.
This information is current as of Feb 10 2014 per Omate via an official public update
With regards to refunds. A number of folks have received their refunds and have said as much. This info was located on the Official forum prior to it going down so I cannot provide reference links as per usual.
homer285 said:
Pre-ordered mid December, since then one email from Omate, stating delivery mid Jan, it is now mid Feb and they do not reply to any emails for 45 days, disgusting customer service.
Click to expand...
Click to collapse
Should all legitimate emails be responded to? Yes. That is a failing on their part. They however receive hundreds of emails a day and have a fairly small staff. Every single one of those emails needs to be read with folks admitting to sending as many as multiple emails a day for days on end. If there had been less trolling, hate mail and bombardment the number of emails would be far more manageable. Also with such a high number of emails it is not unreasonable to assume that legitimate emails are getting buried in the "I hate you" and "Omate sucks" emails that some have admitted to sending.
kuronosan said:
You're referring to the October pledges, because some November ones went out that were missing backplates. There were other ones that were supposed to be shipped first that weren't on fault of the shipping company.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
The gifts for my pledges included a Dev edition 1/4/1900mHz that they delivered unrooted anyway. My pledge was on the last day or so of the Kickstarter and arrived almost two weeks ago.
Was it supposed to have a numbered back ? I think so, but anyway it didn't. I am glad to have it, of course, regardless. I don't think anyone else who was supposed to get a numbered back has yet, so in this case their mistake was my good fortune.
Regarding your other point, the choice of shipping was Omate's responsibility. If they chose unwisely, the results are solely the fault of Omate.
Sent from my Nexus 5 using Tapatalk
Lokifish Marz said:
The serial number OCTOBER Developer Editions have not shipped yet. According to Omate this is due to the factory not having the back ready in time.
It has to be understood that ONLY October Developer Editions that you backed as either a 512/4 or 1/4 will get a serial number. If you backed the Oct Dev Ed. and you, not Omate, then upgraded to a 1/8, you will not get a serialized back. If you ordered additional units, only the original unit will have a serial number.
This information is current as of Feb 10 2014 per Omate via an official public update
With regards to refunds. A number of folks have received their refunds and have said as much. This info was located on the Official forum prior to it going down so I cannot provide reference links as per usual.
Should all legitimate emails be responded to? Yes. That is a failing on their part. They however receive hundreds of emails a day and have a fairly small staff. Every single one of those emails needs to be read with folks admitting to sending as many as multiple emails a day for days on end. If there had been less trolling, hate mail and bombardment the number of emails would be far more manageable. Also with such a high number of emails it is not unreasonable to assume that legitimate emails are getting buried in the "I hate you" and "Omate sucks" emails that some have admitted to sending.
Click to expand...
Click to collapse
It seems you are the unofficial or official spokesperson for Omate. Maybe you can give me some sort of estimate on when I will get my Omate I pledged for.
trent999 said:
The gifts for my pledges included a Dev edition 1/4/1900mHz that they delivered unrooted anyway. My pledge was on the last day or so of the Kickstarter and arrived almost two weeks ago.
Was it supposed to have a numbered back ? I think so, but anyway it didn't. I am glad to have it, of course, regardless. I don't think anyone else who was supposed to get a numbered back has yet, so in this case their mistake was my good fortune.
Regarding your other point, the choice of shipping was Omate's responsibility. If they chose unwisely, the results are solely the fault of Omate.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
What was the delivery month for the tier you backed? Only those listed as have an original ship month of October on KS get the serialized back.
So what you are saying is if you ship three packages via a shipping store and they mess up it's your fault?
EDIT;
Technically all x201's are rooted. The just do not have su or SuperUser app installed.
jimmydafish said:
It seems you are the unofficial or official spokesperson for Omate. Maybe you can give me some sort of estimate on when I will get my Omate I pledged for.
Click to expand...
Click to collapse
I am the xda recognized contributor for all the x201 family of devices. So providing information and helping out the entire community is a big part of that. I have no secret info and post facts as much as possible with reference links. If I express something as an opinion I will use phrases/words like "I think" or "possibly" or "In my opinion".
Regarding your question. I have no information beyond what has been posted publicly regarding shipping. So I don't know when the factory will or has finished the backs or what the assembly status is of the TS.
Product Shipments
Lokifish Marz said:
What was the delivery month for the tier you backed? Only those listed as have an original ship month of October on KS get the serialized back.
So what you are saying is if you ship three packages via a shipping store and they mess up it's your fault?
EDIT;
Technically all x201's are rooted. The just do not have su or SuperUser app installed.
I am the xda recognized contributor for all the x201 family of devices. So providing information and helping out the entire community is a big part of that. I have no secret info and post facts as much as possible with reference links. If I express something as an opinion I will use phrases/words like "I think" or "possibly" or "In my opinion".
Regarding your question. I have no information beyond what has been posted publicly regarding shipping. So I don't know when the factory will or has finished the backs or what the assembly status is of the TS.
Click to expand...
Click to collapse
I was an early backer then changed when they offered the the 1/8 ugrade. I have not complained, moaned, and groaned like so many. I received both of mine last week. patience is a virtue anyone who backs a Kickstarter should have. If you don't then you will miss out anyway. Just think, at least you will get yours before they start shipping pre-orders. Kick back and be happy. The next thing you know they will be on your doorstep. Nobody at Omate is trying to scam you. We no longer live in a McDonalds world. It IS worth the wait. SILENCE IS GOLDEN. LIVE HAPPY. Thanks Lokifish for your hard work.
Lokifish Marz said:
Should all legitimate emails be responded to? Yes. That is a failing on their part. They however receive hundreds of emails a day and have a fairly small staff. Every single one of those emails needs to be read with folks admitting to sending as many as multiple emails a day for days on end. If there had been less trolling, hate mail and bombardment the number of emails would be far more manageable. Also with such a high number of emails it is not unreasonable to assume that legitimate emails are getting buried in the "I hate you" and "Omate sucks" emails that some have admitted to sending.
Click to expand...
Click to collapse
I can understand that, however 45 days is more than enough time to respond and I can assure you I haven't sent any troll-mails there way. I've emailed them 3 times(politely)twice asking for an eta and once asking for a refund. I also don't understand why they don't offer a refund if they know production is severely delayed and further-more they shouldn't draw funds from customers on pre-order its bad business!
I was really looking forward to getting a taste of the next generation smart-watch but unfortunately all I have is a bad taste and lousy experience, which could have been averted by simple communication. Anyway enough from me, I merely posted here rather than opening a new thread sorry OP.
The point of the October 2013 Developer Edition was for us to develop apps and test them BEFORE everyone else got their hardware.
I paid for the 1GB RAM upgrade on top of my order (again, US October 2013 Developer Edition), but not for an extra 4GB emmc. They upgraded this for me for "free" apparently to 8GB emmc. However, there is absolutely no sign of mine shipping (others who ordered variants way after me are getting their Omate and they got tracking info). They don't mention a shipping date and won't respond to emails from me anymore. The last status I got was "after Chinese New Year" emailed to me in mid-January. Since we're now in mid-February and they won't respond, its mind-numbing!
I just want a REAL status update from them about Developer Editions We are skipped.
- From the 1,500 units 1GB+8GB 1900MHz US version we have been able to assemble before Chinese New Year, about 1,000 units have been shipped thus far, we will ship another 500 units by the end of this week.
Click to expand...
Click to collapse
There were 1,000 October 2013 Developer Edition ordered on Kickstarter. Then 794 November 2013 Developer Editions ordered on Kickstarter.
Somehow in their "genius," they don't ship those to the backers who ordered first (and chose the October 2013 estimated delivery). Whoever is running them is either incompetent or truly does not give 2 cents about any of their supporters (or both).
I was one of the first to order and support them, even paid extra for the RAM upgrade. Yet I get screwed over.
Sent from my XT1053 using Tapatalk
As stated in post #8 Omate has said that they have yet to receive the numbered backs from the factory. So without even having the proper backs Omate cannot give an ETA at this time. That is why you have not received a email saying it on it's way.
As far as Omate not replying to emails. I have responded to that as well.
Lokifish Marz said:
As stated in post #8 Omate has said that they have yet to receive the numbered backs from the factory. So without even having the proper backs Omate cannot give an ETA at this time. That is why you have not received a email saying it on it's way.
As far as Omate not replying to emails. I have responded to that as well.
Click to expand...
Click to collapse
I appreciate your effort to calm concerns, but I would rather hear it directly from Omate. They don't seem to acknowledge that we'd even have the smallest right to be frustrated with their lack of communication and their screwing us over. A real campaign would have made this very clear they made a big "oopsie" and allow us to be shipped a Non-Developer model at their earlier convience. Omate is not offering this, and by the time I get my Omate Truesmart October 2013 Developer Edition, it may very well be 2015.
mattlgroff said:
I appreciate your effort to calm concerns, but I would rather hear it directly from Omate. They don't seem to acknowledge that we'd even have the smallest right to be frustrated with their lack of communication and their screwing us over. A real campaign would have made this very clear they made a big "oopsie" and allow us to be shipped a Non-Developer model at their earlier convience. Omate is not offering this, and by the time I get my Omate Truesmart October 2013 Developer Edition, it may very well be 2015.
Click to expand...
Click to collapse
I will agree with you here, If Omate had a person at the helm who was competent they should have stated the problem with the backs and offered to send out non serialized backs. I would have said ok and been on my merry way.
mattlgroff said:
I appreciate your effort to calm concerns, but I would rather hear it directly from Omate. They don't seem to acknowledge that we'd even have the smallest right to be frustrated with their lack of communication and their screwing us over. A real campaign would have made this very clear they made a big "oopsie" and allow us to be shipped a Non-Developer model at their earlier convience. Omate is not offering this, and by the time I get my Omate Truesmart October 2013 Developer Edition, it may very well be 2015.
Click to expand...
Click to collapse
Laurent told me his biggest fear was developers getting angry that they wouldn't get their serial backs.
In a way he was right, because there were some that received units without the correct back that complained about it anyway.
You'll get your units soon. There are a lot of things going on behind the scenes that really would not be helpful information nor would it garner any sympathy.
In a manner of speaking if it comes from myself or Loki it really doesn't get more official short of Omate themselves.
I'm sorry that's not acceptable, and it isn't really acceptable to us either.
But it is better than nothing, which is what we tell ourselves every day we have to answer questions.
Sent from my Galaxy Nexus using Tapatalk 2
Lokifish Marz said:
What was the delivery month for the tier you backed? Only those listed as have an original ship month of October on KS get the serialized back.
Click to expand...
Click to collapse
Oh, ok ! Glad I didn't pledge my support earlier, or I would still be waiting. I think my delivery month was November, and also it got upgraded, so mine didn't get held up but for a couple of months. Just lucky I guess.
So what you are saying is if you ship three packages via a shipping store and they mess up it's your fault?
Click to expand...
Click to collapse
Sure ! After all, backers were told Omate had an remarkable experience in international shipping. Who knows whose fault it was that the wrong three or two pallets shipped ? Not the backers, anyway.
EDIT;
Technically all x201's are rooted. The just do not have su or SuperUser app installed.
Click to expand...
Click to collapse
Oh...I guess I don't understand. Your root+ patch runs the pwn executable on the watch. That's an exploit to gain root privileges, isn't it ? If so, but the truesmart is already rooted, why is it needed to run that pwn program ?
I trust that all you are doing in the patch batch file is correct and necessary, I'm really just asking so I understand better. This might be a stupid question and I know you are busy with a ROM update, so its fine if you don't reply. Spend the time with your Princess instead !
Sent from my Nexus 5 using Tapatalk
I'll put it this way, Rocki had most of that experience and they made up half the Omate team.
Do the rest of the math yourself.
Sent from my Galaxy Nexus using Tapatalk 2
Related
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230217
still says the 8th
spalding1028 said:
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230217
still says the 8th
Click to expand...
Click to collapse
Easiest thing would be to call their customer service. However I had good luck with the TF101 getting one when Newegg was selling them at launch and I have faith in them now. I keep checking my Pre-Order and my email as well as the sight for any updates. I've seen them update the Asus tablet page and remove the other tablets and put them back. Unless they wait until the last minute to update the page we may luck out and get it early. Otherwise they can always fallback on the fact that it says ETA and not actual release date.
For what it's worth, since I am a Campus Rep for ASUS, I can tell you all that the company has pretty strong ties with Newegg as that's who we use for our official campus store. If any company gets them on release date my bet would be with Newegg.
Just my two cents
GarJones27 said:
For what it's worth, since I am a Campus Rep for ASUS, I can tell you all that the company has pretty strong ties with Newegg as that's who we use for our official campus store. If any company gets them on release date my bet would be with Newegg.
Just my two cents
Click to expand...
Click to collapse
Not wanting to read into it but is 12/8 the actual release date? Since thats the date most retailers had initally before they changed it to the following week or two afterwards. If so then I definitely expect Newegg to have it on the date listed especially since every other retailer has been covering themselves and changed their dates while Newegg hasn't.
Cordy said:
Not wanting to read into it but is 12/8 the actual release date? Since thats the date most retailers had initally before they changed it to the following week or two afterwards. If so then I definitely expect Newegg to have it on the date listed especially since every other retailer has been covering themselves and changed their dates while Newegg hasn't.
Click to expand...
Click to collapse
According to the event held in Taiwan on December 1st the Prime is supposed to be released in the US on the 12th online and 19th in stores.
GarJones27 said:
According to the event held in Taiwan on December 1st the Prime is supposed to be released in the US on the 12th online and 19th in stores.
Click to expand...
Click to collapse
my Bestbuy.com order status still says it gets released 12/18. I would love to get that one wrong!
Who was the source in Taiwan. Do we have someone on record as saying that? I know all of the media outlets were stating those dates on the day of the conference but I was never sure of an actual source.
What are they telling you as campus sales rep. When will you have one (or more) in hand?
skeptikal said:
Who was the source in Taiwan. Do we have someone on record as saying that? I know all of the media outlets were stating those dates on the day of the conference but I was never sure of an actual source.
What are they telling you as campus sales rep. When will you have one (or more) in hand?
Click to expand...
Click to collapse
I was skeptical for the same reason because no source was ever mentioned, no picture of any date was shown, nor was any video of the conference recorded.
My job is not as a sales rep... Just a Campus Rep. I'm supposed to promote the awareness and benefits of the products on campus by holding demo events, Q&A's, and reviewing new products. I'm going to contact my boss to see if I can get some more details.
Sent from my Sensation Z710a via the XDA Premium App
I talked To a person they said they are getting them in the warehouse on the 8th and should be shipping in 1-2 business days after that! Unless they receive them early then they will start processing early...
Sent from my PC36100 using Tapatalk
GarJones27 said:
I was skeptical for the same reason because no source was ever mentioned, no picture of any date was shown, nor was any video of the conference recorded.
My job is not as a sales rep... Just a Campus Rep. I'm supposed to promote the awareness and benefits of the products on campus by holding demo events, Q&A's, and reviewing new products. I'm going to contact my boss to see if I can get some more details.
Sent from my Sensation Z710a via the XDA Premium App
Click to expand...
Click to collapse
Thanks that would be great. Sorry that I erroneously added 'sales' into your title. Not sure why I made you a salesman. I think it would help your cause on campus to be able to definitively state when the product is available. Here's to hoping your boss has an answer!
Wordlywisewiz said:
I talked To a person they said they are getting them in the warehouse on the 8th and should be shipping in 1-2 business days after that! Unless they receive them early then they will start processing early...
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
A person as in a Newegg customer service rep?
skeptikal said:
Thanks that would be great. Sorry that I erroneously added 'sales' into your title. Not sure why I made you a salesman. I think it would help your cause on campus to be able to definitively state when the product is available. Here's to hoping your boss has an answer!
Click to expand...
Click to collapse
Sending an email now. I'll post when I get a response.
It would really make my weekend if they shipped it out on the 8th!! Anyone know if it is possible to change shipping address on a newegg order? Their customer rep said I couldn't change since the order was "on hold". Will be hard for me to time it right so I can change the shipping address right after they receive it, but before they ship it out...
I forgot to put my office address in there and don't want them to leave it outside my house, or worse yet - take it back to the UPS hub on the day of delivery.
holmern said:
It would really make my weekend if they shipped it out on the 8th!! Anyone know if it is possible to change shipping address on a newegg order? Their customer rep said I couldn't change since the order was "on hold". Will be hard for me to time it right so I can change the shipping address right after they receive it, but before they ship it out...
I forgot to put my office address in there and don't want them to leave it outside my house, or worse yet - take it back to the UPS hub on the day of delivery.
Click to expand...
Click to collapse
I was able to change the shipping option from 3 days to next day saver and change my credit card information, with a newegg customer service rep. My pre-order # did not change and still says "ordered on 11/25" on the pre-order status of "hold"..
GarJones27 said:
According to the event held in Taiwan on December 1st the Prime is supposed to be released in the US on the 12th online and 19th in stores.
Click to expand...
Click to collapse
My Best Buy pre-order says the 18th, but I was told I'd have it on the 13th. Maybe that date is for the in store date? Hoping so!
I love Newegg, but I have had some bad experiences with their pre-order stuff. Normally the release date is wrong, it comes later than the real release date, and once I got the incorrect product. I would hope they have gotten better, but when I made my preorder I stuck to Best Buy that had a physical presence so I could return or exchange without a hassle (hopefully) if there is a problem.
However, the official release date is the 19th for the US. There have been a lot of rumors and Asus officials have no been in sync with the information, but this finally seems official.
http://www.ubergizmo.com/2011/11/as...ts-official-release-date-for-8th-of-december/
Nevermind the 8th in the title, this article was updated. So the Best Buy date of the 18th is probably correct because that is when they will ship it. I just hope they have enough stock.
UmbraeSoulsbane said:
I love Newegg, but I have had some bad experiences with their pre-order stuff. Normally the release date is wrong, it comes later than the real release date, and once I got the incorrect product. I would hope they have gotten better, but when I made my preorder I stuck to Best Buy that had a physical presence so I could return or exchange without a hassle (hopefully) if there is a problem.
However, the official release date is the 19th for the US. There have been a lot of rumors and Asus officials have no been in sync with the information, but this finally seems official.
http://www.ubergizmo.com/2011/11/as...ts-official-release-date-for-8th-of-december/
Nevermind the 8th in the title, this article was updated. So the Best Buy date of the 18th is probably correct because that is when they will ship it. I just hope they have enough stock.
Click to expand...
Click to collapse
First time doing a pre-order with Newegg personally but I've bought lots of items from them in the past and have always been really good service. Of course service will always differ from one experience to the next. The way I see it is if they do get them on the 8th and ship them then thats a plus. If they get them on the 8th and ship the following week it falls in line with that 12th date that was thrown around with the 18th. And if it's not until the 18th then well it's the same as everyone else. All that matters at this point is when we all recieve the device. Unfortunately the site you linked to doesn't have anymore concrete information than any of the other sites. They reference the launch trailer we all saw as having the date and I watched it again to make sure I didn't miss something and there is no date in that trailer. So again we are all just playing the wait game until these merchants recieve and ship out our devices.
UmbraeSoulsbane said:
I love Newegg, but I have had some bad experiences with their pre-order stuff. Normally the release date is wrong, it comes later than the real release date, and once I got the incorrect product. I would hope they have gotten better, but when I made my preorder I stuck to Best Buy that had a physical presence so I could return or exchange without a hassle (hopefully) if there is a problem.
However, the official release date is the 19th for the US. There have been a lot of rumors and Asus officials have no been in sync with the information, but this finally seems official.
http://www.ubergizmo.com/2011/11/as...ts-official-release-date-for-8th-of-december/
Nevermind the 8th in the title, this article was updated. So the Best Buy date of the 18th is probably correct because that is when they will ship it. I just hope they have enough stock.
Click to expand...
Click to collapse
when i ordered the OG transformer from them it was an open box 16gb on their website for $300, i ended up getting a 32gb open box in the mail though, so sometimes those little snafus are a good thing!
infinitemethod said:
My Best Buy pre-order says the 18th, but I was told I'd have it on the 13th. Maybe that date is for the in store date? Hoping so!
Click to expand...
Click to collapse
Who told you that?
Sent from my Thunderbolt using Tapatalk
yeah i called about a week ago and they told me 18th to 23rd and i asked they clarify what that meant. As in day shipped or day received and the lady said 18th would be earliest day i would have it in my hands and 23rd being the latest. This was at best buy but i should also note it sounded to me like she just read off the computer a generic product shipment statement. No real knowledge when it came to the prime. This was at best buy. For anyone wondering i ordered the 27th champ. 32gb no dock. I wanna know why u think the 13th too before i get my hopes up...
**edit- I figured i should also note for people wondering this was for standard free shipping. i was talking to her about upgrading shipping and once she told me 18th to 23rd i decided to leave it alone.
Just browsing Asus's product site, I noticed that the "preorder" list had been removed (unless I'm looking at the wrong page: http://eee.asus.com/en/eeepad/transformer-prime/features). I went to the "where to buy" tab and looked through some of the sites listed - a couple of places that weren't on the initial preorder list have them up now - J&R as we all know, but also allasus.com and PC Mall. I went ahead and called PC Mall to check on delivery time and the rep told me Dec. 12th. Now, of course, I doubt that is accurate, but it's news at least.
On your orders page, did it say that it will arrive after the 25th, or did it say something else before you got the notice?
Everyones said " Asus will not ship to you because you are a preorder sucker...jokes on you!"
Mine said it would be delivered after the 25th ever since I preordered. But I just got the email saying it would be delivered the 19th.
Sent from my HTC HD2 using xda premium
yesterday I received a message from Amazon:
We now have delivery date(s) for the order you placed on November 22, 2011 (Order# 002-xxxxxxx-xxxxxxx):
"ASUS Transformer Prime TF201-B1-CG 10.1-Inch 32GB Tablet (Champagne)"
Estimated arrival date: December 22, 2011 - December 29, 2011
Click to expand...
Click to collapse
Mine said it would arrive after the 25th the entire time. Then I got the shipping notice yesterday. Should arrive Monday.
Mine is already in transit, got shipping number. Used one day shipping. Amazon sent it by FedEx. It will arrive on the 19th.
kaares said:
Mine is already in transit, got shipping number. Used one day shipping. Amazon sent it by FedEx. It will arrive on the 19th.
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It was just delivered to my girlfriends office in Manhattan.
I. can. almost. reach. it.!!!
kaares said:
It was just delivered to my girlfriends office in Manhattan.
I. can. almost. reach. it.!!!
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sorry..dont mean to start up any firestorms..but if you've already received it..you wont mind posting the tracking number so we can verify it?
Too many people looking for attention i'm finding on these boards of late...and everyone so far who's said "i've received it" actually..well..havent.
so..for anyone else who's received it and is brave enough...post your tracking number to back up the claim. (I know what the responses are going to be from those people.."whether or not you believe me..i got it..so stfu" )
just sayin
I received mine at my doorstep. 100 percent truth. Called my apartment complex to pick it up and put it in the apartment because I'm not there right now.
I don't like posting anything remotely personally, so no tracking number. But I promise, this is no joke.
Maybe someone else will post pics/ tracking number.
monkeyboywa said:
sorry..dont mean to start up any firestorms..but if you've already received it..you wont mind posting the tracking number so we can verify it?
Too many people looking for attention i'm finding on these boards of late...and everyone so far who's said "i've received it" actually..well..havent.
so..for anyone else who's received it and is brave enough...post your tracking number to back up the claim. (I know what the responses are going to be from those people.."whether or not you believe me..i got it..so stfu" )
just sayin
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I prefer not to post anything personal, but here is some info on the path it took to get delivered: http://goo.gl/GQ8x6
I bet a lot of people must have gotten it by now.
I will not get my actual hands on it until thursday since I'm in Europe, so I'm still reading the forum for any info. (there's a updated review on anandtech today btw.)
tbns said:
I received mine at my doorstep. 100 percent truth. Called my apartment complex to pick it up and put it in the apartment because I'm not there right now.
I don't like posting anything remotely personally, so no tracking number. But I promise, this is no joke.
Maybe someone else will post pics/ tracking number.
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nothing personal is in a tracking number even when viewing a received one. sorry...
second...correct me if i'm wrong..but does Amazon truly ship out a expensive and highly sought after piece of hardware and not require a signature? ...again..sorry.
I'm not trying to bust anyone's balls here...I have my beliefs...people who've said they received them have theirs..and until i see the facts backing up the "on faith" i call it as i see it.
monkeyboywa said:
nothing personal is in a tracking number even when viewing a received one. sorry...
second...correct me if i'm wrong..but does Amazon truly ship out a expensive and highly sought after piece of hardware and not require a signature? ...again..sorry.
I'm not trying to bust anyone's balls here...I have my beliefs...people who've said they received them have theirs..and until i see the facts backing up the "on faith" i call it as i see it.
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Now you're just being paranoid. Of course it needs to be signed for. That is why I had it sent to my girlfriend who signed for it. You do know you can choose to send orders on Amazon to other people?
As for the tracking info being anonymous - that it just plain wrong. That includes the name of the person signing for the package.
*I forgot to mention: this is the 32gb champagne version
Its been like 3 months i ask for a refund omate says next month every email i received imagine 3 MONTHS that nearly 1000 us dollars where is my refund be ashame of yourself .do you have money left from your travel what is your next excuse . Refund my money and stop making promises i dont want to hear thos next month again OMATE are you listening or ignoring me again , now they try to delete every post or question i make on facebook or G+ my emails are ignored , thsi is unprofesional company . i have lost my patience
Not much we can do to help. There is no official Omate presence on xda. Feel you pain though, I have hundreds of hours support and dev work put in to help folks and still have yet to get my Oct pledge.
Lokifish Marz said:
Not much we can do to help. There is no official Omate presence on xda. Feel you pain though, I have hundreds of hours support and dev work put in to help folks and still have yet to get my Oct pledge.
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After 6 months, my October 1900MHz, 1+8G, dev edition (laser engraved) did arrive. See other post.
No tracking number was given, but it was shipped SuissePost.
-M
Happy for you bro , i ordered mine last october too but i cancelled it at late december they told me ill get my refund, every month past they will say next month then they send me to contact [email protected] then after a month cecile told me to contact [email protected] and TODAY after a month waiting for my refund [email protected] told me to contact [email protected] so what will happend next. laurent keep putting advertisement on google plus, nearly everyday and answering others question and post but when he see any post of refung he just try to ignore it
He responded to one earlier. You need to post to him directly and not piggyback another post.
Sent from my Galaxy Nexus using Tapatalk 2
Same thing here. Got tired of waiting, so grabbed one off ebay a few months back....cancelled my order and have gotten nothing but the run around ever since.
After no response for nearly two months...I finally got this:
Dear,*
Sorry the next batch of refund will take place after the shipment of the Kickstarter backers.
Omate has taken over its webshop on Jan 31st, we only charge the order a few days before shipment so customers can update or cancel any time in the meantime.
Previously, we were working with ROCKI who collected the preorders until Jan 30th. We are working with them to recover the preorders.
Best regards,
Omate TrueSmart Team
What does shipping have to do with refunds? Has anyone tried "talking" with a upper level Rocki staff member?
Because they're dedicating all their staff to handling kickstarter issues first, and then they will go through preorders.
Right now Rocki has all the preorder money and will not release it until preorder units are shipped/ready for refund.
Sent from my Galaxy Nexus using Tapatalk 2
Omate is a fraud???
I'm in your same situation, after six months of waiting for my TS I decided to give up and I asked a refund. They ignore me at all, months without an answer and after all they say to me to wait "end of all shippings", is a big lie, why can't we do something to have our money back now? I'm tired of lies and nonsense words we have to do something.
Cate CS said:
I'm in your same situation, after six months of waiting for my TS I decided to give up and I asked a refund. They ignore me at all, months without an answer and after all they say to me to wait "end of all shippings", is a big lie, why can't we do something to have our money back now? I'm tired of lies and nonsense words we have to do something.
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Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
haybill said:
Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
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I've got mine. Was posted on the 12th April received it on the 25th. I'm a UK backer. Received in great condition packed very well. Only gripe was I was expecting an additional cradle as I pledged for an extra one but didn't get it.
haybill said:
Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
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Click to collapse
Received mine last week (EU 2100 1/8GB first Batch), so i am thinking if Omate keep their promise to ship the second EU 2100 batch then you will soon received it. (It took about 2 weeks or more once received tracking).
Delivery in UK by Royal mail. Swiss Post database tracking update seems a bit late, so use THIS site to track your item (better than Swiss Post site tracking).
DaBountyHunter said:
I've got mine. Was posted on the 12th April received it on the 25th. I'm a UK backer. Received in great condition packed very well. Only gripe was I was expecting an additional cradle as I pledged for an extra one but didn't get it.
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One question--did you receive any communication prior to your watch arriving at your door??
I have heard zero--since filling out the delivery details.
Possibly my mistake was that, although a UK resident--I spend more time out of the country and I used my Asian address--this could be one reason for a delay in the dispatch.
Hence, I was interested in whether Omate contacted you before sending the Truesmart.
---------- Post added at 06:44 PM ---------- Previous post was at 06:39 PM ----------
thermalboyz said:
Received mine last week (EU 2100 1/8GB first Batch), so i am thinking if Omate keep their promise to ship the second EU 2100 batch then you will soon received it. (It took about 2 weeks or more once received tracking).
Delivery in UK by Royal mail. Swiss Post database tracking update seems a bit late, so use THIS site to track your item (better than Swiss Post site tracking).
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Where, and when, did you receive a Tracking Number??
In fact--does anyone have a communication email address for Omate [ I know they probably won't answer--but I would like to check that my delivery hasn't hit a glitch--possibly my stupid decision to use my Asian Address--in which case I would happily give them a UK alternative]
Used "[email protected]", they emailed me tracking. Hope this help
@haybill
I didn't receive any information. I had asked in the comments section 3 times on the kickstarter before getting my tracking number.
3 out of 10 and getting less.
Hi,
Received mine today.
I have no idea what I have got, How to turn it on even, at the moment it's a cool looking piece of inert metal and plastic.
Feel very ripped off as I pledged for the developer edition for Europe months ago and nowhere does it acknowledge this or even how to turn it on etc.
Sucks big time.
Wanted this as I am partially sighted seems I've now got to ask family to search the web for docs and how-tos etc.
Really sucks.
Hope Laurent enjoys the profit... Still not sure if it is a scam will see how far I manage to get with it...
jB
I've just sent an email to [email protected]
Let's see if I hear anything.
Thanks for the answers.
Sent from my GT-N7100 using Tapatalk
haybill said:
I've just sent an email to [email protected]
Let's see if I hear anything.
Thanks for the answers.
Sent from my GT-N7100 using Tapatalk
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I'd go to the Kickstarter page and ask there in the comments section you're more likely to get a response sooner as I did.
DaBountyHunter said:
I'd go to the Kickstarter page and ask there in the comments section you're more likely to get a response sooner as I did.
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One more question--
having gone to the Kickstarter comments section, as mentioned, I see that folks are referring to a mailing list--anyone let me in on the secret as to where we might find such a list???
haybill said:
One more question--
having gone to the Kickstarter comments section, as mentioned, I see that folks are referring to a mailing list--anyone let me in on the secret as to where we might find such a list???
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Bingo--got a reply from one of the other backers with details of the mailing lists--and, guess what, I'm on 24 April--Gawd knows how long it will take to arrive, though. Hopefully Customs here will go easy--but I am not holding my breath.
haybill said:
Bingo--got a reply from one of the other backers with details of the mailing lists--and, guess what, I'm on 24 April--Gawd knows how long it will take to arrive, though. Hopefully Customs here will go easy--but I am not holding my breath.
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Count two weeks from the 24th so most likely 10th May around that time.
Omate keeps saying that they shipped all the Kickstarter USA editions already. But I have not gotten my Kickstarter Standard Nov watch yet, and they don't respond to emails nor give tracking numbers anymore, so I have no idea if it was shipped and got lost or if it's not yet shipped, nor do I have any way of finding this out.
Does anyone else stlll NOT have their Kickstarter Standard (Nov) USA edition watch yet? Does anyone know how the heck to actually have Omate respond to watch shipment inquiries?
Tony
They have announced that they will not respond to any shipping-related inquiries.
My 1/8/1900 Nov Dev edition ordered on the very last day of the kickstarter campaign arrived in early February. I may have been the first in the USA to get mine and the last to support thru KS. Odd. I had to sign for it, I got an email with a tracking number that worked, and the order was filled correctly !
Yours may have been overlooked and never shipped. If it was an early KS Dev edition with a numbered backplate, it is likely still on its way - a lot of people in the USA are just receiving those now and many are not getting tracking number emails due to, um, logistics issues...
Sent from my Nexus 5 using Tapatalk
trent999 said:
They have announced that they will not respond to any shipping-related inquiries.
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UGH! Then how will I ever get this watch? It's crazy really. It's like they stole my money for no product.
Well, they were getting tons of emails on all their exposed addresses mainly from folks upset about the shipping delays, over and over. So, instead of silently ignoring most of these, Omate just announced up front that they couldn't answer them all, at least at this point, and that they were not going to try. I look at that as more realistic and more near honest, though not encouraging.
I hope yours is delivered soon. It isn't much like what I backed, really, but it is a lot of fun and amazes people when I show it to them.
Sent from my Nexus 5 using Tapatalk
trent999 said:
Well, they were getting tons of emails on all their exposed addresses mainly from folks upset about the shipping delays, over and over. So, instead of silently ignoring most of these, Omate just announced up front that they couldn't answer them all, at least at this point, and that they were not going to try. I look at that as more realistic and more near honest, though not encouraging.
I hope yours is delivered soon. It isn't much like what I backed, really, but it is a lot of fun and amazes people when I show it to them.
Sent from my Nexus 5 using Tapatalk
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I hear you, but it's one thing to email about shipping delays. It's another when they say they shipped all Nov standard edition USA watches and I didn't get mine, so it obviously either got lost or they mistaken did NOT ship. In either case, I'll NEVER get it and have no way to communicate to them and they have my money with no way of getting it back (or the watch). I'm sorry, but this situation is ridiculous!! I could wait longer if I knew I was actually ever going to get it.
So back to the original question - is there anyone else who didn't get it yet from the Kickstarter Nov standard USA edition?
My TS was in transit for almost three weeks. You also need to keep in mind that the USPS is garbage and has been for some time now. They have let go almost 100,000 people over the past year or two, are billions of dollars in debt/defaults, closed multiple sorting centers and smaller post offices and are using sub-contractors in a number of places as well. Not to mention the increased reports of bogus "attempted delivery" attempts, not getting signatures and simply leaving packages where ever they feel like when they do deliver. So Omate may be to blame for some stuff but they are not the only ones.
Lokifish Marz said:
My TS was in transit for almost three weeks. You also need to keep in mind that the USPS is garbage and has been for some time now. They have let go almost 100,000 people over the past year or two, are billions of dollars in debt/defaults, closed multiple sorting centers and smaller post offices and are using sub-contractors in a number of places as well. Not to mention the increased reports of bogus "attempted delivery" attempts, not getting signatures and simply leaving packages where ever they feel like when they do deliver. So Omate may be to blame for some stuff but they are not the only ones.
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Irrespective of the quality of the USPS, it's RIDICULOUS that Omate does not send out even any notification of when it was shipped just so I know that it was shipped. Right now, I have NO IDEA if my $200+ watch & accessories were lost in the mail somewhere or someone stole it off my front porch or if they lost my order with no intention of ever sending it. OMATE NEEDS TO GIVE ME THIS INFORMATION - no one else can. Sorry - but until they do it is THEIR fault entirely. I have no way of knowing. And since I cannot find a single Nov USA standard addition backer who has NOT received it yet, I have to think this has gotten either physically lost in transit or they lost my order info.
I have NO IDEA how to find this out. I'm not sure why people here are defending Omate for this ridiculous and completely unacceptable lack of communication. I can wait if it's still coming - I just need to know what happened to mine if everyone else got theirs.
Have you tried emailing them a civil request for tracking info carefully explaining your situation? Maybe even have the subject read "Order possibility lost during shipping, need info". And just some friendly advice, being a jerk will get you no where with them and probably get your email ignored.
BTW. Check your attitude buddy. If you think I'm an Omate defender then you have clearly been living in a cave the past 8 months.
He's likely referring to me, Lokifish. I told him about Omate's recent announcement that they were overwhelmed with emails from upset backers and would go officially into Ignore Them mode.
I was glad Omate at least admitted this publicly instead of continuing to conceal it, but it sure freezes out people like Tones2 who have a real and serious need to get in touch with Omate over delivery issues.
Now we are finding that the last batch of numbered Dev editions had at least a few shipped with the cheaper lower ram and storage early EU versions. I bet these are ones that were left over after Omate tried to sell them into various distributors for resell.
If they distribute the next update with the security still totally fckd, that would be approaching a total shut out game.
Sent from my Nexus 7 using Tapatalk
Lokifish Marz said:
Have you tried emailing them a civil request for tracking info carefully explaining your situation? Maybe even have the subject read "Order possibility lost during shipping, need info". And just some friendly advice, being a jerk will get you no where with them and probably get your email ignored.
BTW. Check your attitude buddy. If you think I'm an Omate defender then you have clearly been living in a cave the past 8 months.
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Well, this is just recently acquired attitude. I was not one of those people blasting Omate for not meeting their initial delivery dates and was (and still am) perfectly willing to wait over 6 months for this watch. I totally understand the delays, personnel issues of a small start up, and initial buginess of the product. However, after they publically announce that they have shipped all of the USA watches, and then publically announce that they are not going to send out any shipping info nor respond to any emails whatsoever, and after I sent them 3 or 4 very polite emails inquiring what happen to MY watch if they shipped all USA kickstarter models (with a subject similar to what you suggested) all with zero response from them, then yes I start to get REALLY PISSED OFF. I think this is justified.
Do I have any recourse with reporting this situation to Kickstarter? At this point, I don't know where to turn. I've been trying to avoid using their facebook site for this inquiry, but maybe public shame will wake them up, although that doesn't seen to have worked to date..
For what it's worth, though it's not a US shipment, it's not far off... I'm (still) waiting on any sign whatsoever that my 1/8 1900 standard edition is making its way to me up here in Montreal. No shipping notification, and if there's no attempted delivery notification when I get home from work today, I'm sending a polite email which, when all is said and done, will come down to "Could you provide me with some proof that the watch is, indeed, on its way to me?". Because good faith is one thing, but being completely forgotten is another.
mnemonic.code said:
For what it's worth, though it's not a US shipment, it's not far off... I'm (still) waiting on any sign whatsoever that my 1/8 1900 standard edition is making its way to me up here in Montreal. No shipping notification, and if there's no attempted delivery notification when I get home from work today, I'm sending a polite email which, when all is said and done, will come down to "Could you provide me with some proof that the watch is, indeed, on its way to me?". Because good faith is one thing, but being completely forgotten is another.
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Yeah - good luck on getting a reply to ANY email whatsoever....
Tones2 said:
Yeah - good luck on getting a reply to ANY email whatsoever....
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As much to my surprise as anyone's, Magan got back to me and (despite apparently not entirely understanding my question, as I was told it was "too late to change my delivery address"), I got given a tracking number! Small victory, at least.
Interestingly, it shows my watch as having shipped on the 28th, not on the 18th as the update would have had you believe, and the last update shows it leaving Switzerland on the 4th. Where it is now, I have no clue, but it's apparently in transit to me (in Canada). Will update when and if I get further news.
mnemonic.code said:
As much to my surprise as anyone's, Magan got back to me and (despite apparently not entirely understanding my question, as I was told it was "too late to change my delivery address"), I got given a tracking number! Small victory, at least.
Interestingly, it shows my watch as having shipped on the 28th, not on the 18th as the update would have had you believe, and the last update shows it leaving Switzerland on the 4th. Where it is now, I have no clue, but it's apparently in transit to me (in Canada). Will update when and if I get further news.
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I was afraid to back the kickstarter because you can truly end up with nothing for your money. When all the watches started arriving for people I went on ebay and bought one. People are selling the watches at a discount because it doesn't work properly right out of the box. I got my watch early last week and only paid a few days before I got it
I am also in Canada. From the time my ts left China to the time it arrived at my door I could not track it. Tracking always said left China. Then one day it just arrived at my door.
rhineymac said:
I am also in Canada. From the time my ts left China to the time it arrived at my door I could not track it. Tracking always said left China. Then one day it just arrived at my door.
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How long did it take end-to-end, rhineymac? I'm curious as to when I should start getting more anxious.
mnemonic.code said:
How long did it take end-to-end, rhineymac? I'm curious as to when I should start getting more anxious.
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A little over three weeks. Mine was held at customs for 10 days
rhineymac said:
A little over three weeks. Mine was held at customs for 10 days
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Well, then I'm theoretically within 10 days of receiving mine, then, the status updated to "Handed to customs" last night!
Wish me luck, folks! According to tracking info:
Thu 17.04.2014 11:05 Delivery attempt: addressee absent
Going to the post office after work to attempt to pick it up.
My contempt and loathing for Omate has grown to disproportionate sizes.
I started the who pledged and has not received a developer edition thread, and finally I was rewarded with a developer edition arriving on my door steps last week, but much to my dismay they sent me the wrong device. I should have received a 1/8 device yet I have a 512/4 device. At this point I think all is lost and I have no faith in Omate to make this correct.
Are you in the same boat and if so what steps have you taken to get this rectified?
jimmydafish said:
My contempt and loathing for Omate has grown to disproportionate sizes.
I started the who pledged and has not received a developer edition thread, and finally I was rewarded with a developer edition arriving on my door steps last week, but much to my dismay they sent me the wrong device. I should have received a 1/8 device yet I have a 512/4 device. At this point I think all is lost and I have no faith in Omate to make this correct.
Are you in the same boat and if so what steps have you taken to get this rectified?
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I'm still waiting mine.
Dev edition EU, 2100 1/8 and to be honest - I'm not even waiting it anymore...
I'll sell that piece of c**p as soon I get it...
That's all starting to be funny and ridiculous...
Sent from my C6903 using Tapatalk
funky0308 said:
I'm still waiting mine.
Dev edition EU, 2100 1/8 and to be honest - I'm not even waiting it anymore...
I'll sell that piece of c**p as soon I get it...
That's all starting to be funny and ridiculous...
Sent from my C6903 using Tapatalk
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Click to collapse
Yeah I wrote mine off as a 200 dollar lesson. And i'm going to put mine up on Ebay tomorrow. Hopefully I can get 150 - 185 for mine.
jimmydafish said:
My contempt and loathing for Omate has grown to disproportionate sizes.
I started the who pledged and has not received a developer edition thread, and finally I was rewarded with a developer edition arriving on my door steps last week, but much to my dismay they sent me the wrong device. I should have received a 1/8 device yet I have a 512/4 device. At this point I think all is lost and I have no faith in Omate to make this correct.
Are you in the same boat and if so what steps have you taken to get this rectified?
Click to expand...
Click to collapse
I am in this same exact situation.
You can read about some of my debacle here on G+ with some screenshots:
https://plus.google.com/u/0/+Leeepster/posts/BSHt4vMXEkp
At my last count, there are at least 6 of us on the G+ community with this issue... if you are not one of them, you'd be the 7th so far.
I have contacted [email protected] (along with [email protected] and [email protected]) to seek a solution on Thursday, but there has been zero reply so far. One other user in the same situation on G+ indicated that Magan replied to him that he would have to pay international return shipping to HK for an exchange... which is beyond ridiculous.
I set a deadline of 4/11 in my original email to her and if there is no positive response by then, I am going to contact AMEX to rectify the situation via charge-back. Enough is enough.
I'm in the same boat here as well. However LLP commented on G+ and told me he was sorry... Which makes everything better </sarcasm>
I've emailed magan as well with no response as of yet. Not holding my breath though. (Tim Bass from G+ here if anyone is wondering.)
scootle74 said:
I am in this same exact situation.
You can read about some of my debacle here on G+ with some screenshots:
https://plus.google.com/u/0/+Leeepster/posts/BSHt4vMXEkp
At my last count, there are at least 6 of us on the G+ community with this issue... if you are not one of them, you'd be the 7th so far.
I have contacted [email protected] (along with [email protected] and [email protected]) to seek a solution on Thursday, but there has been zero reply so far. One other user in the same situation on G+ indicated that Magan replied to him that he would have to pay international return shipping to HK for an exchange... which is beyond ridiculous.
I set a deadline of 4/11 in my original email to her and if there is no positive response by then, I am going to contact AMEX to rectify the situation via charge-back. Enough is enough.
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I'm the 7th, I expect nothing to be resolved with them.
If it helps I received an email from Magan today. She asked for my address, no mention of return shipping. I guess we'll see what happens. I kinda thought they already had my address? Lol
This was the email I received from Magan on this today:
USMART ELECTRONIC PRODUCTS LTD.
Address:Unit 501,5/F,KAM HAN INDUSTRIAL BUILDING,8 WANG KWUN ROAD,KOWLOON BAY,HK
Attention: Cammy Yip +852 3666-9964
Send back the defective one and I'll prepare you a new one
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Not very helpful. I replied politely asking Omate to foot the bill for international return shipping. If they do not budge on that, I will just proceed to file a claim with AMEX on the matter and handle it that way.
Those of you with EU devices, what would you be asking for it, I'm in Australia and have given up on receiving my Developer Edition but maybe I could buy a 512MB model just to see if it's worth getting.
tangcla said:
Those of you with EU devices, what would you be asking for it, I'm in Australia and have given up on receiving my Developer Edition but maybe I could buy a 512MB model just to see if it's worth getting.
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I've been contemplating selling mine. Would only want to do it if I could get enough to replace it with a 1/8 off ebay, which are going for roughly $300 USD.