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My Galaxy Note (Bell) has a loose micro USB port. It can charge from the wall and is recognized by my pc however I need to prop it up on a slant in order for it to maintain pressure on the cable input, otherwise it will disconnect. It was caused by my dog knocking it off an end table while charging. It's a pain and Samsung has sent me a UPS slip to send it away.
The phone is rooted and this is my first experience with an Android. I've had a good time loading Da_G's kernel, figuring out adb, cwm, dagr8's Saurom and all the rest. However its time to send it back and I really don't know what Samsungs procedures are for a rooted phone. I've loaded the Bell kernel back to the phone but it's not the 100% solution I was looking for so I got frustrated and just went back to where I was already at with Saurom rc4 loaded up and titanium backup now doing it's thing.
Anyone with previous experiences send back a rooted phone for a hardware issue and know their policies?
Is there a step after flashing the bell kernel tar I'm missing?
Thanks
Jesso2k said:
My Galaxy Note (Bell) has a loose micro USB port. It can charge from the wall and is recognized by my pc however I need to prop it up on a slant in order for it to maintain pressure on the cable input, otherwise it will disconnect. It was caused by my dog knocking it off an end table while charging. It's a pain and Samsung has sent me a UPS slip to send it away.
The phone is rooted and this is my first experience with an Android. I've had a good time loading Da_G's kernel, figuring out adb, cwm, dagr8's Saurom and all the rest. However its time to send it back and I really don't know what Samsungs procedures are for a rooted phone. I've loaded the Bell kernel back to the phone but it's not the 100% solution I was looking for so I got frustrated and just went back to where I was already at with Saurom rc4 loaded up and titanium backup now doing it's thing.
Anyone with previous experiences send back a rooted phone for a hardware issue and know their policies?
Is there a step after flashing the bell kernel tar I'm missing?
Thanks
Click to expand...
Click to collapse
I had to send my Captivate to Samsung for repair. it was rooted and they fixed it without any issues.
Most manufacturers will fix hardware issues clearly not caused by rooting. Of course, no promises.
That's the reassurance I needed. I'll get on with it and send it away tomorrow. I'll report back in a very long 2 weeks...
Sent from my SGH-I717R using XDA
Jesso2k said:
My Galaxy Note (Bell) has a loose micro USB port. It can charge from the wall and is recognized by my pc however I need to prop it up on a slant in order for it to maintain pressure on the cable input, otherwise it will disconnect. It was caused by my dog knocking it off an end table while charging. It's a pain and Samsung has sent me a UPS slip to send it away.
The phone is rooted and this is my first experience with an Android. I've had a good time loading Da_G's kernel, figuring out adb, cwm, dagr8's Saurom and all the rest. However its time to send it back and I really don't know what Samsungs procedures are for a rooted phone. I've loaded the Bell kernel back to the phone but it's not the 100% solution I was looking for so I got frustrated and just went back to where I was already at with Saurom rc4 loaded up and titanium backup now doing it's thing.
Anyone with previous experiences send back a rooted phone for a hardware issue and know their policies?
Is there a step after flashing the bell kernel tar I'm missing?
Thanks
Click to expand...
Click to collapse
Best luck.... if you were in America you could just take it to an att store. Just be on a stockish rom and turn it in and they would not notice lol, get another device that day. Idk how things go up in Canada though.
Dont Do It!!!!
I dont know WHY there are people here sending the OP off....EVERYONE KNOWS that if you root it voids your warranty...it doesnt say "It voids your warranty except for hardware issues"
Why set yourself up to be disappointed when you can just revert it back to stock and not worry at all.....people always trying to catch a fool slipping....question is who will be the fool in this scenario????
BigBrotherMotown said:
I dont know WHY there are people here sending the OP off....EVERYONE KNOWS that if you root it voids your warranty...it doesnt say "It voids your warranty except for hardware issues"
Why set yourself up to be disappointed when you can just revert it back to stock and not worry at all.....people always trying to catch a fool slipping....question is who will be the fool in this scenario????
Click to expand...
Click to collapse
Well he should revert back to stock for sure but you can't roll back the counter. But as long as your stock they may not look at the counter and just fix the phone. It's been said before, there's no known case of Samsung voiding a warranty because of it.
Dont know how they do it up there but down here on AT&T we have a 30 day return/exchange policy I exercised yesterday in fact, plus a year warranty giving us refurbished phones if anything happens. I know you guys got it a little before us but I would check into this. Go back to stock there's a thread on how to do this in our development section and take it into your local providers store see what happens maybe you'll get lucky and they'll replace it on the spot. Say it was a hardware defect though.
BigBrotherMotown said:
I dont know WHY there are people here sending the OP off....EVERYONE KNOWS that if you root it voids your warranty...it doesnt say "It voids your warranty except for hardware issues"
Why set yourself up to be disappointed when you can just revert it back to stock and not worry at all.....people always trying to catch a fool slipping....question is who will be the fool in this scenario????
Click to expand...
Click to collapse
Because in everyone's experience they'll generally fix hardware problems even if you're rooted. Of course they have to, but they tend to. We all said there were no guarantees.
BigBrotherMotown said:
I dont know WHY there are people here sending the OP off....EVERYONE KNOWS that if you root it voids your warranty...it doesnt say "It voids your warranty except for hardware issues"
Why set yourself up to be disappointed when you can just revert it back to stock and not worry at all.....people always trying to catch a fool slipping....question is who will be the fool in this scenario????
Click to expand...
Click to collapse
It seems like one does not simply revert back to stock. Admittedly I'm new to this but all I can find in the development forum is the Bell kernel. The full bell system doesn't seem to be up, just the At&T. After a factory reset and old kernal I still have super user loaded and all of the bell bloatware gone. I'm sure with some due diligence I could have made a back up right after my original root but I didn't. Frustrated with the mess I created I just set the phone back up with Saurom the way I liked it.
alexige said:
Dont know how they do it up there but down here on AT&T we have a 30 day return/exchange policy I exercised yesterday in fact, plus a year warranty giving us refurbished phones if anything happens. I know you guys got it a little before us but I would check into this. Go back to stock there's a thread on how to do this in our development section and take it into your local providers store see what happens maybe you'll get lucky and they'll replace it on the spot. Say it was a hardware defect though.
Click to expand...
Click to collapse
It's only 14 days here. I've had it since launch on Feb 14th. Bell is synonymous for passing the buck off, contact them online and they tell you to call in, call them and they tell you go into a store, go to a store and they'll tell you to go to the original store of purchase or another another store with a repair tech on duty. Going directly through Samsung has been smooth thus far, I just hope if they have an issue they'll contact me before blowing whistles and charging my bill some erroneous fees.
I bought a Samsung Galaxy Note II and enjoyed it for 20 days before I saw it auto-updating and I stopped it mid-stream. Then I let it (where it still remains) in Airplane mode.
I learned since that if the update from auto-update is done, 4.3's bootloader is no longer available and it can no longer be restored to 4.1.2.
I am learning terms and procedures to the best of my novice abilities, but I am still confused on how and IF I can keep my 'download-in-progess' GNII that is still 4.1.2 at 4.1.2.
Verizon and Samsung say absolutely not as you probably know and that it would be a forced installation and factory reset now or afterwards = 4.3.
SO , my question is:
is there a master link for this procedure (and a best ROM?!)
&
Also do all procedures to accomplish my goal of not updating to 4.3 involve rooting that would void the warranty as FAQ#19 states (? Or is there a non-rooting method?
[OK moderator, be kind as this is my 1st post!]
To stop the update you need to freeze an app called SDM 1.0. You will need to be rooted to do that. I guess you need to decide what direction you want to go in. If you want to unlock and flash roms then you need to do that now, before it updates. If you don't want to do that you can update and stay stock. Just be aware that if you update to 4.3 there is no going back. You can root 4.3 but you cannot unlock the bootloader.
Thank you. I see that xda's FAQ #19 says:
"Q19: Can Verizon scan my phone to see if it is rooted?
There are security features on the VZW servers that can block rooted phones from access. Know that when calling Customer Service, they can actively search your phone and see what version of Android Software you are running."
SO: Question>>> Does it not make sense to root since Verizon might actively search phone and shut me out since I did not do their forced installation?
Perhaps the answer is at best "maybe" since there are members here for sure that have rooted this and not been cut off by Big Red Verizon?
Thank you for the reply. I will look up the info. on that 1.0 program. I will prefer being rooted when I find the proper process (here is superior than youtube vids)
but the possibility of Verizon blocking phone if they can legally makes it illogical to purse rooting, unless I am missing something.
wherewasNORAD? said:
"Q19: Can Verizon scan my phone to see if it is rooted?
There are security features on the VZW servers that can block rooted phones from access. Know that when calling Customer Service, they can actively search your phone and see what version of Android Software you are running."
SO: Question>>> Does it not make sense to root since Verizon might actively search phone and shut me out since I did not do their forced installation?
Perhaps the answer is at best "maybe" since there are members here for sure that have rooted this and not been cut off by Big Red Verizon?
Thank you for the reply. I will look up the info. on that 1.0 program. I will prefer being rooted when I find the proper process (here is superior than youtube vids)
but the possibility of Verizon blocking phone if they can legally makes it illogical to purse rooting, unless I am missing something.
Click to expand...
Click to collapse
That is false. Verizon customer service cannot scan your phone. They do not know if you are rooted. Even if they did, they are not going to cancel your service. They want your monthly payment. If all of us on here have rooted several phones and still have service, don't you think that info you found is false? And if you do believe it to be true, why worry about taking the 4.3 OTA?
Sent From My Sticky Note, Too?
wherewasNORAD? said:
I bought a Samsung Galaxy Note II and enjoyed it for 20 days before I saw it auto-updating and I stopped it mid-stream. Then I let it (where it still remains) in Airplane mode.
I learned since that if the update from auto-update is done, 4.3's bootloader is no longer available and it can no longer be restored to 4.1.2.
I am learning terms and procedures to the best of my novice abilities, but I am still confused on how and IF I can keep my 'download-in-progess' GNII that is still 4.1.2 at 4.1.2.
Verizon and Samsung say absolutely not as you probably know and that it would be a forced installation and factory reset now or afterwards = 4.3.
SO , my question is:
is there a master link for this procedure (and a best ROM?!)
&
Also do all procedures to accomplish my goal of not updating to 4.3 involve rooting that would void the warranty as FAQ#19 states (? Or is there a non-rooting method?
[OK moderator, be kind as this is my 1st post!]
Click to expand...
Click to collapse
If you really think that you will want to root your device eventually then now is the time to do it so you can update when you would like to. Adam Outlet has a step by step method that sounds scaryer than it is, just read throughly and you'll be fine. Good luck in which ever way you decide. :thumbup:
Sent from my SCH-I605 using Tapatalk 2
Thank you
TonikJDK said:
To stop the update you need to freeze an app called SDM 1.0. You will need to be rooted to do that. I guess you need to decide what direction you want to go in. If you want to unlock and flash roms then you need to do that now, before it updates. If you don't want to do that you can update and stay stock. Just be aware that if you update to 4.3 there is no going back. You can root 4.3 but you cannot unlock the bootloader.
Click to expand...
Click to collapse
This was what I was looking for for a while now. Thanks for answering my question.
Okay so I was browsing my phone and happened to run across the System state saying "Modified"
The issue I am having is I have never even downloaded a rooting app. The only thing close to root I have used is called Helium, which does not require root, but it can backup/restore apps+data.
I am slightly worried that if I have to send my phone in for some reason they will see this and say I have messed with the system, although I have not in the first place.
Has anyone else encountered this random issue? Other than that this phone is quite a good phone and I'm pleased with it greatly.
Did you......root your phone?
Sent from my VS985 4G
veteranmina said:
Okay so I was browsing my phone and happened to run across the System state saying "Modified"
The issue I am having is I have never even downloaded a rooting app. The only thing close to root I have used is called Helium, which does not require root, but it can backup/restore apps+data.
I am slightly worried that if I have to send my phone in for some reason they will see this and say I have messed with the system, although I have not in the first place.
Has anyone else encountered this random issue? Other than that this phone is quite a good phone and I'm pleased with it greatly.
Click to expand...
Click to collapse
Let me grab a non-rooted G3 here in a few and check. I don't know that they dont all say that. Get back to you shortly. Mine also says this; however, I did root and unlock mine.
rp201 said:
Did you......root your phone?
Sent from my VS985 4G
Click to expand...
Click to collapse
Did you fully read his post before replying? I suppose my question is as rhetorical as yours...
My interpretation was that he has not installed one rooting app. One was left to assume he had rooted the phone or did not have a rooted phone which was the basis of my question. And yes I did read his post to answer your question. I would not leave you to assume I did from my response.
Sent from my VS985 4G
no big deal that it says that. move along
If you go to the Verizon store and look at the G3's they have on display, they all say "modified" instead of "official" however when I received my phone it said "official" until I rooted it.
Sent from my VS985 4G using Tapatalk
Just flash it back to stock if you have any issues. May as well root now anyway. G3 tweak box is amazing!
Sorry for late reply, at work so hard to get on atm.
I have not touched a single rooting app to this phone since I bought it new the day they came out. I have thought about rooting it, but I am touchy when it comes to phones that are in warrenty.
Although I might just say heck with it and actually root it anyways since it's saying modified, my main concern was why it was already saying it was modified when I hadn't touched it yet. I have experience rooting/restoring phones/tablets ever since the mesmerize/desire/fascinate ages so it shouldn't be too hard
I doubt this has anything to do with it, but when it turns on from a restart/shutdown one of the verizon apps "vzrwsservice" or something like that says it has crashed and then goes away until i restart again.
Thanks for you replies though, if someone does come up with a phone that isn't rooted but says modified, I'd be interested to know so that we can figure what's causing this.
My unrooted Verizon g3 does not say modified. It says official.
veteranmina said:
Sorry for late reply, at work so hard to get on atm.
I have not touched a single rooting app to this phone since I bought it new the day they came out. I have thought about rooting it, but I am touchy when it comes to phones that are in warrenty.
Although I might just say heck with it and actually root it anyways since it's saying modified, my main concern was why it was already saying it was modified when I hadn't touched it yet. I have experience rooting/restoring phones/tablets ever since the mesmerize/desire/fascinate ages so it shouldn't be too hard
I doubt this has anything to do with it, but when it turns on from a restart/shutdown one of the verizon apps "vzrwsservice" or something like that says it has crashed and then goes away until i restart again.
Thanks for you replies though, if someone does come up with a phone that isn't rooted but says modified, I'd be interested to know so that we can figure what's causing this.
Click to expand...
Click to collapse
Hypothetical.... lets say someone bought it, played with it and rooted it or botched a root and returned it. try root checker in app store. just saying. makes more sense then someone snuck in your bedroom and took it and rooted while you were sleeping and returned it.
Another hypothetical...
Could it switch to "modified" if one were not rooted but had disabled some of the bloat? Just a thought.
Rodeojones said:
Another hypothetical...
Could it switch to "modified" if one were not rooted but had disabled some of the bloat? Just a thought.
Click to expand...
Click to collapse
As of now, I cannot tell what it was to change it to modified, I went ahead and tried a reset through the settings and it kept the modified status, did a flash restore and it finally got rid of the modified and is now stating Official.
(To note that when it was in download mode it also stated modified before I flashed it with the ToT file.)
I did also find the reason for the verizon server to crash, which I cannot find the location of the thread elsewhere, but it is due to Google+ and one of verizons apps not being compatible with each other and eventually causing verizons app to crash. The only way so far to fix it is either downgrade google+ to stock, or disable the VerizonAvsService to stop the crash at boot.
Rodeojones said:
Another hypothetical...
Could it switch to "modified" if one were not rooted but had disabled some of the bloat? Just a thought.
Click to expand...
Click to collapse
I have disabled a bunch of bloat without root and it has not changed to modified.
It's a Fact!!!
veteranmina said:
Sorry for late reply, at work so hard to get on atm.
I have not touched a single rooting app to this phone since I bought it new the day they came out. I have thought about rooting it, but I am touchy when it comes to phones that are in warrenty.
Although I might just say heck with it and actually root it anyways since it's saying modified, my main concern was why it was already saying it was modified when I hadn't touched it yet. I have experience rooting/restoring phones/tablets ever since the mesmerize/desire/fascinate ages so it shouldn't be too hard
I doubt this has anything to do with it, but when it turns on from a restart/shutdown one of the verizon apps "vzrwsservice" or something like that says it has crashed and then goes away until i restart again.
Thanks for you replies though, if someone does come up with a phone that isn't rooted but says modified, I'd be interested to know so that we can figure what's causing this.
Click to expand...
Click to collapse
I have verified for myself, that my Verizon LG G3 says "Modified" as well, yet it's a fact that I have never rooted or modified any of my system settings... I'm running Stock 6.0 Marshmallow... Go figure... Who knows with Verizon...
I've recently reverted and rooted my VZW G3 (loving it) and I am a bit paranoid as I've received a couple calls from Verizon Client Services. I have many VZW apps disabled or frozen via Titanium Backup and I'm wondering if they are detecting this and calling to call me out on having root.
So, I've since installed the Xposed module RootCloak and went through and added all the LG and VZW apps on my phone. I'm wondering if someone knows what apps must have root hidden from them via RootCloak and what apps are safe to freeze (or delete from the phone)? Would I be better off letting some/all the VZW apps run with root hidden from them so they don't think anything is wrong? Just because I'm paranoid doesn't mean they're not after me? Thanks.
Tried searching and couldn't find a list of "apps that are safe to remove" (or freeze) so if I missed it I apologize.
Merman1983 said:
I've recently reverted and rooted my VZW G3 (loving it) and I am a bit paranoid as I've received a couple calls from Verizon Client Services. I have many VZW apps disabled or frozen via Titanium Backup and I'm wondering if they are detecting this and calling to call me out on having root.
So, I've since installed the Xposed module RootCloak and went through and added all the LG and VZW apps on my phone. I'm wondering if someone knows what apps must have root hidden from them via RootCloak and what apps are safe to freeze (or delete from the phone)? Would I be better off letting some/all the VZW apps run with root hidden from them so they don't think anything is wrong? Just because I'm paranoid doesn't mean they're not after me? Thanks.
Tried searching and couldn't find a list of "apps that are safe to remove" (or freeze) so if I missed it I apologize.
Click to expand...
Click to collapse
Did you just recently get the phone? Maybe they are calling back for a survey? I know I've received a call or two, especially since I spoke with a customer service rep.
I also went and picked my phone up in the store and got a text the next from the manager, asking about my experience at the store and that they are there to help with any questions I may have.
I am rooted, and haven't had any calls or anything, so I think you should be okay. I'm assuming you never answered the calls when you saw who it was coming from. They probably just want to see how you like your new phone.
iBolski said:
Did you just recently get the phone? Maybe they are calling back for a survey? I know I've received a call or two, especially since I spoke with a customer service rep.
I also went and picked my phone up in the store and got a text the next from the manager, asking about my experience at the store and that they are there to help with any questions I may have.
I am rooted, and haven't had any calls or anything, so I think you should be okay. I'm assuming you never answered the calls when you saw who it was coming from. They probably just want to see how you like your new phone.
Click to expand...
Click to collapse
Whaaaaaaat? So you're saying it could just be good customer service? You are probably right, but this thread kind of freaked me out: http://forum.xda-developers.com/verizon-lg-g3/general/word-warning-calling-verizon-t2966775
I just didn't know if they had bits in their bloatware that set off alarms when they are disabled or detected something fishy.
I was really ready to jump the Verizon ship and go off to T-Mobile or ATT - I stuck with my Galaxy Nexus on VZW for over 3 years because I wanted to have the freedom to have control over my own phone. The fact that the G3 was rootable (and free on Black Friday) made my decision to sign on for 2 more years. I just don't want anything messed up or have them know I'm rooted in case something does go wrong with the phone.
So even if it's paranoia it would be great if we had a list of apps that are safe to delete/freeze.
Merman1983 said:
Whaaaaaaat? So you're saying it could just be good customer service? You are probably right, but this thread kind of freaked me out: http://forum.xda-developers.com/verizon-lg-g3/general/word-warning-calling-verizon-t2966775
I just didn't know if they had bits in their bloatware that set off alarms when they are disabled or detected something fishy.
I was really ready to jump the Verizon ship and go off to T-Mobile or ATT - I stuck with my Galaxy Nexus on VZW for over 3 years because I wanted to have the freedom to have control over my own phone. The fact that the G3 was rootable (and free on Black Friday) made my decision to sign on for 2 more years. I just don't want anything messed up or have them know I'm rooted in case something does go wrong with the phone.
So even if it's paranoia it would be great if we had a list of apps that are safe to delete/freeze.
Click to expand...
Click to collapse
I read that as well, but we're still not completely sure about it. But, any time I ever called support for a phone (which as rare) or Verizon for support with a phone, I always returned it back to stock, unrooted before doing anything.
In fact, it appears from other posts and confirmation from the OP that he run the My VZW app and it asked for root permissions. I believe that's how they knew. Otherwise, they don't scan your phones, so I think you're safe.
I've been rooted ever since I got my first Android phone over 4 years and never once has VZW called me to say "Hey your phone is rooted. Your warranty is voided now."
They may be "Big Red" but I don't think they're "Big Brother".
I have found out that the new update will break the current root method.
There currently does not seem to be a way to downgrade if your devices is updated.
If you want to root, do not update.
This is aggravating because I only ever use root for ad blockers nowadays. Oh well.
Maybe with some luck the bootloader will be unlocked.
Luigiman765 said:
I have found out that the new update will break the current root method.
There currently does not seem to be a way to downgrade if your devices is updated.
If you want to root, do not update.
This is aggravating because I only ever use root for ad blockers nowadays. Oh well.
Maybe with some luck the bootloader will be unlocked.
Click to expand...
Click to collapse
I use NetGuard to block adds. I purchased the IP filtering and it works awesome. Load in your favorite host table and let it go. It does keep an active VPN but haven't noticed any drain on it.
Here is the app thread http://forum.xda-developers.com/android/apps-games/app-netguard-root-firewall-t3233012/page332#post68312768 Developer is super awesome with replying to questions and helping.
Yup!
http://forum.xda-developers.com/showpost.php?p=68791345&postcount=9
on a good note (no pun intended) the device almost doesnt even need root. you have Good Lock to adjust Notifications and colors, and a Theme Store as well. As OP said, blocking ads is about all one really needs root for on this device. Sure with xposed you can have a circle battery icon, and a few other neat tricks. But these can all be lived without. I am currently staring at my 2 replacement Note7's I just picked up a few minutes ago. Ive got Software Updates disabled, but cant pull the trigger to start the root process, lol.
Luigiman765 said:
I have found out that the new update will break the current root method.
There currently does not seem to be a way to downgrade if your devices is updated.
If you want to root, do not update.
This is aggravating because I only ever use root for ad blockers nowadays. Oh well.
Maybe with some luck the bootloader will be unlocked.
Click to expand...
Click to collapse
I woke up this morning and saw my Note7 auto-updated overnight!
If I reset my phone to factory settings would I be set back to the original firmware, or will I still be on the "Green Battery" update?
TimeshiftR said:
I woke up this morning and saw my Note7 auto-updated overnight!
If I reset my phone to factory settings would I be set back to the original firmware, or will I still be on the "Green Battery" update?
Click to expand...
Click to collapse
Unfortunately, factor resestting won't affect the software, and you'll still be on the same update. I even tried flashing the original firmware files via Odin but that did not work either.
i concur, i bricked my Note 7 trying to root it after i got my replacement yesterday 9/21.
i got an internal usc email in regards to the phe update which states it will only let you postpone it 4 times before it will automatically install.
unfortunately the dbag in the store activated my phone on the wrong line and for some reason thought a firmware update would correct it smh so i didnteven have a chance to root since he already installed my screen protector as well.
elliwigy said:
i got an internal usc email in regards to the phe update which states it will only let you postpone it 4 times before it will automatically install.
unfortunately the dbag in the store activated my phone on the wrong line and for some reason thought a firmware update would correct it smh so i didnteven have a chance to root since he already installed my screen protector as well.
Click to expand...
Click to collapse
that blows! never trust them guys, i took my note7's in without the sim cards, said they were active in other phones right now. the rep looking to avoid work, gladly let me take my replacements home without even opening the boxes
cordell12 said:
that blows! never trust them guys, i took my note7's in without the sim cards, said they were active in other phones right now. the rep looking to avoid work, gladly let me take my replacements home without even opening the boxes
Click to expand...
Click to collapse
awsome! good thinking-
We can use 'Package Enabler' app available in Playstore and disable the Software updates (which is what i did).