[Q] Galaxy S3 Freezing problem! - Galaxy S III Q&A, Help & Troubleshooting

Hello,
I have very bad problem. My Galaxy S3 was working very good, but about a month ago it started freezing randomly!!! , when phone freezes nothing works except power button, when pressing it about 10 seconds, the phone reboots. I have the international model (GT-I9300), but Lithuanian. The freezing lasts from 10 minutes to an infinite time. All the freezing started about a month ago, when google play started updating that iron man game. I tried all solutions provided in these forums, including using dummy file generator, factory reset and even changing roms. Nothing helped. When using dummy file geterator, the phone hasnt freezed at all, but the phone freezes randomly when opening internet, other apps or just anytime, even when phone is on stand by. I tried flashing DarkyRom 4.1.2 XXEMB1, but the phone started freezing even more, then i recovered from the Nandroid backup, and the phone is now freezing not so frequently, about 1 freeze in 1-2 days, but it STILL FREEZES, and i also have a strange "Process com.google.process.gapps has stopped working" problem. I tried every solution to this problem, but none of them works. Also, i think it is somehow connected to the freezes, because after those messages phone freezes sometimes. I dont know how to solve these super annoying problems, because i tried nearly everything, and nothing works. I think this might be a hardware issue, and that i should buy a new phone.
If you know somehing, help me!
Thanks for reading.

Your question has been posted multiple times . Forum rules require you to search before posting .
Google <<< I9300 your search terms > xda
Please ask in the existing threads .
STICKYS
http://forum.xda-developers.com/showthread.php?t=2344125
UNDERSTAND FIRST
http://forum.xda-developers.com/showthread.php?t=2362743
Phone Freezes
http://forum.xda-developers.com/showthread.php?t=2133401
Sudden Death .
http://forum.xda-developers.com/showthread.php?t=2091045

Related

Freeze and reboot!!

Ok. Problems I have encountered the 2 days I have used the phone:
Constant freeze. The first hour I used the phone it froze and rebooted 7 or 8 times.
Missing SocialLocation.apk. This caused a problem for the GPS in smart actions to work at all. Rooted phone and installed the app, and problem disappeared.
Tried to hard reset the phone because of all the rebooting problems. Guess what, on the first menu coming up where you can choose language, the phone froze and rebooted again. Now still it is constantly freezing and rebooting.
The freezing issues does not really have one specific app causing it. It can happen whenever doing whatever!
Anyone got a solution for this? Maybe a OTA update for Norwegian model?
Well, as my dad's phone is still fine as of now with not a single reboot in 2 days, I'd suggest you get in contact with your carrier and ask for a replacement. This seems to be a phone defect and you should be able to get your replacement easily. Be sure to not mention rooting and installing SocialLocation.apk though!!
You rooted and removed some files from the System, did you not?

[Q] Keyboard freeze

First post!
So I've already tried the custom search on google with XDA and I could find no similar problems so I am posting this question. I have a galaxy s2 and I've recently started having this keyboard problem with my phone. I will be typing on the internet or sending a text message and then my keyboard randomly freezes. When it freezes, as you may guess, I can't write anymore. This problem can fix itself from a time span of 1 minute to never, in which case I have to restart the phone. Not sure why this is happening :/.. Many thanks
All you can do is backup data and factory restore .
jje

[Q] Galaxy S3 Freezing

Hi Everyone, thanks in advance for any help you can give me.
I have an International Galaxy S3 (GT-I9300), running 4.1.2 stock, rooted, bought nearly a year ago. About a month ago the phone started freezing & needing a reboot maybe once a day. In the past 2 weeks it is becoming much more frequent, however. Sometimes the phone freezes while in standby (screen off), sometimes while browsing/general usage. The only clear pattern I can see is that it always freezes around 11pm everyday. These are the troubleshooting steps I have tried:
1. I did a factory reset - no fix.
2. Flashed CM 10.1 plus Gapps to test if the problem was with the stock firmware- no fix. Same problem
3. Re-flashed the stock firmware with Kies - same problem.
4. Had a suspicion that it was one of the Google apps causing the issue - uninstalled Chrome, disabled Play Music, disabled Gmail - no fix.
5. Ran eMMC Check to see if the chip could cause the problem - it says I have an insane chip, but memory block test was successful.
6. Ran logcat at 11pm last night and it froze at the following: PowerManagerService [w] Timer Ox1->OxO | OxO. I don't know if that is relevant as I don't understand it...
I'd appreciate any help. I am at the stage where I'm thinking of sending it back to Samsung for repair, but others who have reported this problem have said that there phones have the same problem upon return.
read the freezing thread in General
I can confirm that the method here is working:
http://forum.xda-developers.com/showthread.php?t=2133401
over a month not a single freeze
I ran the DFG fix, will report back
Ran the DFG fix again twice yesterday (thats around 35-40gb written so far) and no freezes in the past 24 hrs...

[Q] Galaxy S3 I9300 - started freezing randomly but screen plays animation

Hey guys. My S3 started freezing randomly a few days ago. What happens is that I will be playing with it and then it will literary become unresponsive along with the hardware buttons except the power button. The weird thing is that the animation on the screen is still active: say I was writing a text and the little blinking bar keeps blinking as if nothing is wrong but the phone is simply unresponsive.
I did a factory reset and it is still happening.
Anyone have any idea what the heck is happening? Is it hardware or software related?
Have a read of the freezing thread in general forum, sounds like the operating system is dealing with bad memory blocks.
Well, same thing happens to me, i looked up on that tread about bad memory blocks: well i even tested the memory and works fine, no bad memory sectors, my hardware power button responds to restart (no need to pull out battery). When it does freeze it doesn't unfreeze at all after some time ( i once let it unfreeze for entire night on charger and it stood on the same screen after 8+ hours). I even reinstalled a different software (JB 4.1.3 Darky edition) and it freezes very rarely now but when it does, it's still same kind of freeze. When it freezes it freezes mostly on Twitter app but sometimes random app. I don't know now is it really a faulty memory or just software bugs... btw dummy file didn't freeze my phone (to be clear) after i reinstalled the software, but did it before on old one
Help! Galaxy's freezing!
Hello,
I have exactly the same problem, when phone freezes nothing works except power button, when pressing it about 10 seconds, the phone reboots. I have exactly the same model (GT-I9300), but Lithuanian. The freezing lasts from 10 minutes to an infinite time. All the freezing started about three weeks ago, when google play started updating iron man game. I tried dummy file geterator, the phone hasnt freezed at all, but the phone freezes randomly when opening internet, other apps or just anytime, even when phone is on stand by. I tried flashing DarkyRom 4.1.2 XXEMB1, but the phone started freezing even more, then i recovered from the Nandroid backup, and the phone is now freezing not so frequently, about 1 freeze in 2-3 days, but it still freezes, and i also have a strange "Process com.google.process.gapps has stopped working" problem. I tried every solution to this problem, but none of them works. Also, i think it is somehow connected to the freezes, because after those messages phone freezes sometimes. I dont know how to solve these super annoying problems, because i tried nearly everything, and nothing works. I think this might be a hardware issue, and that i should buy a new phone. If you know somehing, help me!

Galaxy I9515 keeps restarting

Hello guys,
I own my Samsung Galaxy S4 I9515 (Value Edition) for about 2 years and since a few months I've been experiencing annoying issue: phone started to get restarted by itself. Sometimes it restarted just once or twice and started to work for few days, but then it restarted over and over again in the same time, like in the 'restarting loop' so I was not able to launch it in the end. Sometimes, but not always, taking the battery away helped, but few times even this didn't help as so I had to either reset the phone to factory settings (wipe) or even install the official Samsung software from scratch (using Odin for example). After such reinstallation it was working for few hours, but as soon as I managed to install all my apps it started to restart again.
Finally I decided to return the phone to official Samsung store for guarantee repair. First time, they told me the issue doesn't happen in their service so they only reinstalled the software (what I also did myself before). The same day when I got my phone back, I restored my apps from Google Play and it started to be restarting again. Because of that, I return the phone to Samsung again. This time they told me the same, that the problem didn't happen during their tests, but they advised me to buy a new battery as with the current one phone seems not to work correctly. So I bought brand new, original Samsung battery, restored my Google account on the phone again, and... It happened again, phone has restated for 10 times during one hour
Do you have any idea why may this happen? Or how can I check what is happening? Does Android store some logs somewhere to see why it crashes and restarts?
I suspected two things:
1. Memory card - I thought memory card could make it happening, as to Samsung I gave the phone without it, but I tested it yesterday with no sd card and the same happened.
2. Apps - as I mentioned before, every time I reinstall the software I add my Google Account and apps start to be installed from Google Play, and mostly after that phone starts restarting again. But how can I check that which app is causing that? On the other hand it would be weird, as I'm using my Google Account on the other Android phone with the same apps and nothing bad happens.
Maybe you have any other idea, would be appreciated, because neither me nor Samsung official service couldn't solve this issue.
Thank you in advance!

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