[Q] [Troubleshoot] Can't root or unroot my phone - Android Q&A, Help & Troubleshooting

About a month ago I rooted my Samsung Galaxy Grand(the single sim version) with the help of Klingo Root, worked like a charm and had no problems at all. I even uninstalled all the bloatware samsung and the carrier had installed. About 3 weeks ago then an official update poped-up, so I updated my phone through Samsung Kies. Everything went fine, but after the reboot of the phone I noticed that all the bloatware was back, so I just figured, maybe i have to uninstall it again.
But then disaster struck SuperU said there is no SU Binary installed, so I though could have the update unrooted my phone? So I tried rooting it again with Klingo, doesn't work, I tried Framaroot, doesn't work either, I even tried to install Clockworkmod with Odin and it doesn't work. I even repeated the procedure while factory resetting my phone.
Has anyone else encountered this? It seems my phone is somewhere in between being unrooted and rooted? Everything else works fine.
Help! I just want to uninstall the carrier bloatware!

Difference In Android Firmware
ne6c said:
About a month ago I rooted my Samsung Galaxy Grand(the single sim version) with the help of Klingo Root, worked like a charm and had no problems at all. I even uninstalled all the bloatware samsung and the carrier had installed. About 3 weeks ago then an official update poped-up, so I updated my phone through Samsung Kies. Everything went fine, but after the reboot of the phone I noticed that all the bloatware was back, so I just figured, maybe i have to uninstall it again.
But then disaster struck SuperU said there is no SU Binary installed, so I though could have the update unrooted my phone? So I tried rooting it again with Klingo, doesn't work, I tried Framaroot, doesn't work either, I even tried to install Clockworkmod with Odin and it doesn't work. I even repeated the procedure while factory resetting my phone.
Has anyone else encountered this? It seems my phone is somewhere in between being unrooted and rooted? Everything else works fine.
Help! I just want to uninstall the carrier bloatware!
Click to expand...
Click to collapse
When you update your software it actually update your firmware. So the previous method will not work for this firmware.
1. you need to do it with different method if developers found it for you
2. just installed previous version of android .
3. May be fixed by factory reset..
4. You can even install prerooted custom rom like CM11
As per my experience new update will not that much compactible for all phones..

Hi, I'll start from the beginning, so I have a smart phone vodafone 2 (Alcatel V860) I wanted to upload the new software but accidentally I uploaded a backup of the tablet, after uploading the backup phone can not be connected as the flash mode, or in any way, you can not enter the recovery can not in any way connect the computer, the phone is as if dead. when I connect it to the computer when it is turned off the sound indicating that a new device has been detected, however, this software can not be installed. I hope that there will be a magician who already had a similar problem and knows what to do. Please help as soon as possible, if anyone knows what's going on I can talk about it on skype because it seems to me that it will be hard to even describe.
Thanks in advance.

aditya.kamble said:
When you update your software it actually update your firmware. So the previous method will not work for this firmware.
1. you need to do it with different method if developers found it for you
2. just installed previous version of android .
3. May be fixed by factory reset..
4. You can even install prerooted custom rom like CM11
As per my experience new update will not that much compactible for all phones..
Click to expand...
Click to collapse
Can I then "downgrade" through Samsung Kies then?

Flash Firmware through Odin...
ne6c said:
Can I then "downgrade" through Samsung Kies then?
Click to expand...
Click to collapse
No... Samsung kies doesnt provide feature to downgrade android.
You need to flash firmware package through odin.
you can google it for your device or search on xda...
All the best..
Press Thanks button for each person helped you...

Related

Root issues + confused after 4.0.4 update

Hi,
i bought a Samsung Galaxy S3 GT-I9300 about two months ago, it's a Spanish device. I think the device came with 4.0.1 update of ICS, some weeks after buying it got 4.0.4 update and then using CF-Root 6.4 and Odin 1.85 managed to get root access so i was able to install busybox and UMS application from xda forums. So everything was working fine. Then, about 3 days ago i got an update notification which showed me a message which said "Updates will be provided in the request order preference" or something like this, i tried to update a few times more but no luck, i always got the same messages so i thought i had to wait for 4.1 update to get published but anyway everything was working fine.
The curious thing is yesterday ( August 25, 2012), when i woke up i noticed a firmware update was ready to be installed so went through it (without uninstalling CF-Root 6.4, supersu, etc.) but the strange thing was, after the update completed fine, went to settings to check the version and i saw it still/again was 4.0.4 version of ICS. Also noticed Google Play Books and Google Play Movies got installed so on one hand it seemed everything went fine cause new apps were there and everything worked as expected but on the other hand i think i already had 4.0.4 update installed on the device. Till that point one can think i got confused on the versions i got installed before the update and no major problem here. After that, as i already had root access on the device, i went to check if i still could run UMS app but it complained about missing root access so as i did before that last Android update took CF-Root 6.4 and Odin 1.85 to flash the device and get root access again (Without removing any previous install of CF-Root, super su, busybox, etc. ) but had no luck, so now it's not possible for me get root access again but i'm also still wondering how is it possible that today's update left the phone with the same Android version as before the update.
The only explanation i can find is the phone came with 4.0 version, first update got me to 4.0.1 and today's update guided me to the 4.0.4 but i'm still wondering why root access is not working as it should.
So my questions are, did i got confused about each version update? Then why can't i get root access again just repeating the same first process?
When opening busybox i can read "Not Enough Free Space in /system". Opening /system directory with Root Explorer i can read 1.05GB used, 436.39MB free. Is it right /system directory takes up to 1GB of the space? Why Busybox thinks there is 0.0MB free there?
Hope someone can help. Thanks in advanced!
Thousands of posts say OTA updates may fail if the phone is rooted .
Usual is to fail part way through an update ..
Suggest wipe the phone flash stock rom with Odin then root .
jje
JJEgan said:
Thousands of posts say OTA updates may fail if the phone is rooted .
Usual is to fail part way through an update ..
Suggest wipe the phone flash stock rom with Odin then root .
jje
Click to expand...
Click to collapse
Thanks a lot for the info. Am i going to loose installed apps, system settings, etc when doing the suggested process? Do i really need to wipe the phone before flashing the phone? I suppose i can find stock rom for my model here in the forums. Thanks!!
Hi,
i'm looking for a stock firmware for my SGS3 BaseBand I9300XXLH1 but i'm not able to find it. I think the firmware which came with my phone is unbranded and from Spain. But the question which i'm wondering is, do i really need to flash the phone? Isn't possible to solve the issue in another manner? After updating through OTA the rooted device, what's supposed to went wrong?
Lastly, what's wrong on updating a stock rooted firmware using Phone/Android update system? Don't understand how doing that can break the phone forcing me to wipe data and flash the phone.
Hope someone can help. Thanks a lot!
PD: After rebooting the phone in recovery mode i can see stock recovery has been installed with last update. Hope someone can make a bit of sense about it all. Thanks in advanced.
sibok said:
Hi,
i'm looking for a stock firmware for my SGS3 BaseBand I9300XXLH1 but i'm not able to find it. I think the firmware which came with my phone is unbranded and from Spain. But the question which i'm wondering is, do i really need to flash the phone? Isn't possible to solve the issue in another manner? After updating through OTA the rooted device, what's supposed to went wrong?
Lastly, what's wrong on updating a stock rooted firmware using Phone/Android update system? Don't understand how doing that can break the phone forcing me to wipe data and flash the phone.
Hope someone can help. Thanks a lot!
PD: After rebooting the phone in recovery mode i can see stock recovery has been installed with last update. Hope someone can make a bit of sense about it all. Thanks in advanced.
Click to expand...
Click to collapse
Get your firmware from here http://www.samfirmware.com/
then use odin to flash it, I had the same problem
Baseband is modem not firmware.
jje
Sent from my GT-I9300 using xda premium
Thanks to both for your answers. Maybe it's stupid but i'm some what more peaceful knowing other people also happened the same issue although it still feels very weird. All i did is flashing with CF-Root 6.4.
I've been looking for the stock firmware which is supposed to came with my phone at sammobile site but i'm not able to find it, although at that point ( where the phone got the same update twice, 4.0.4 ) i don't think i can trust the information provided by the phone. Under phone settings i can see Model Number is GT-l9300 and Base Band Version is i9300XXLH1 but i can't find it no sammobile site. What i find at sammobile site is I9300XXBLH1 ( notice B letter ) but i think that before this weird behaviour happened the phone showed Base Band Version I9300XXBLFB.
Is it all possible or the weird one is me?
Kickasskev, did you got 4.0.4 update twice?
Thanks again to all!
REPEAT BASEBAND IS NOT FIRMWARE nor is it firmware version .
To locate firmware try CHECKFUS .
Or stock providers roms from the sticky on XDA .
jje
sibok said:
Hi,
i bought a Samsung Galaxy S3 GT-I9300 about two months ago, it's a Spanish device. I think the device came with 4.0.1 update of ICS, some weeks after buying it got 4.0.4 update and then using CF-Root 6.4 and Odin 1.85 managed to get root access so i was able to install busybox and UMS application from xda forums. So everything was working fine. Then, about 3 days ago i got an update notification which showed me a message which said "Updates will be provided in the request order preference" or something like this, i tried to update a few times more but no luck, i always got the same messages so i thought i had to wait for 4.1 update to get published but anyway everything was working fine.
The curious thing is yesterday ( August 25, 2012), when i woke up i noticed a firmware update was ready to be installed so went through it (without uninstalling CF-Root 6.4, supersu, etc.) but the strange thing was, after the update completed fine, went to settings to check the version and i saw it still/again was 4.0.4 version of ICS. Also noticed Google Play Books and Google Play Movies got installed so on one hand it seemed everything went fine cause new apps were there and everything worked as expected but on the other hand i think i already had 4.0.4 update installed on the device. Till that point one can think i got confused on the versions i got installed before the update and no major problem here. After that, as i already had root access on the device, i went to check if i still could run UMS app but it complained about missing root access so as i did before that last Android update took CF-Root 6.4 and Odin 1.85 to flash the device and get root access again (Without removing any previous install of CF-Root, super su, busybox, etc. ) but had no luck, so now it's not possible for me get root access again but i'm also still wondering how is it possible that today's update left the phone with the same Android version as before the update.
The only explanation i can find is the phone came with 4.0 version, first update got me to 4.0.1 and today's update guided me to the 4.0.4 but i'm still wondering why root access is not working as it should.
So my questions are, did i got confused about each version update? Then why can't i get root access again just repeating the same first process?
When opening busybox i can read "Not Enough Free Space in /system". Opening /system directory with Root Explorer i can read 1.05GB used, 436.39MB free. Is it right /system directory takes up to 1GB of the space? Why Busybox thinks there is 0.0MB free there?
Hope someone can help. Thanks in advanced!
Click to expand...
Click to collapse
0. Remove all root apps from your phone.
1. Back up your rooted rom in cWM.
2. Use triangle away to get rid of the traingle.
3. Format system and cache.
4. Flash an official rom.
5. You should have all your apps + settings on a stock rom without the status being 'modified'.
victorator said:
0. Remove all root apps from your phone.
1. Back up your rooted rom in cWM.
2. Use triangle away to get rid of the traingle.
3. Format system and cache.
4. Flash an official rom.
5. You should have all your apps + settings on a stock rom without the status being 'modified'.
Click to expand...
Click to collapse
I've used checkfus and now i know my firmware.
Thanks for the step by step tips, but my phone is not rooted so i cannot use cwm, triangleapp and so. I. Annot also remove cwm manager nor supersu. I suppose i'll have to flash stock firmware first of all. Am i right?
Pretty strange, first time i rooted the device through cf-root6.4 it run flawlessly, but now i had to remove the battery after flashing ( while device was on ) and enter into recovery mode by hand which started the rooting process.
Thanks!

[Q] Frustrating Problem With Rooting

Hi guys. I have a Samsung Galaxy s3 GT-i9300 running 4.1.1 Baseband 19300XXDLIB.
I have been trying and trying and trying for the last few days to root my mobile. I take care following all of the steps and I have tried every type of root program and files I think are available but even though they download to the phone and reboot into their custom recovery, then install the files needed to root, none of them have worked!!
It's strange because the phone is just unrootable it seems. I have tried several versions of Odin. I've tried what should be 1 click rooters but nothing works! The most recent files I have used to download to my phone via Odin were CF-Auto-Root-m0-gti9300, CF-Root-SGS3-v6.4, SuperOneClickv2.2-ShortFuse, SuperOneClickv2.3.1-ShortFuse and SuperOneClickv2.3.3-ShortFuse all of which have been recommended to me and I have strictly followed YouTube videos and written guides. I don't think I am doing anything wrong yet I still have no root access. The last root I tried installed a CWM app (I know it stands for Clock Work Mod but not sure what I am supposed to do with it) but not SuperSU which is supposed to come with it.
Please can someone help? I'm tearing my hair out here!
I should probably point out I am not using the stock ROM as I did manage to brick my phone at one point and had to install another firmware, although I would like to go back to my original firmware yet I am not sure what it was...is it possible to figure out what the stock firmware should be? The phone is unbranded from the UK.
Many thanks
I should probably point out I am not using the stock ROM as I did manage to brick my phone at one point and had to install another firmware, although I would like to go back to my original firmware yet I am not sure what it was...is it possible to figure out what the stock firmware should be? The phone is unbranded from the UK.
No you can only guess .
TO ROOT .
Factory reset the phone and install CF root 6.4 via Odin .
But its really pointless rooting when you don't have a clue as to why or what .
BASICS .
http://forum.xda-developers.com/showthread.php?t=1927113
jje
May also be because your computer hasn't been installed with the samsung drivers yet? Kies i think it's called..
Have you tried downloading supersu from the play store? And be sure to not try superuser but supersu.
I had the same thing with cf-autoroot. supersu wasn't there and I didn't have root. Tried several times, never worked. After that I tried rooting with the old cf-root that also installs cwm recovery. Recovery was there but no supersu and the phone didn't get root. Tried that several times too but that didn't help either, although that is how I rooted my phone successfully right after I had bought it. Went back to cf-autoroot, same result, no root. But as soon as I downloaded the app supersu manually and updated the binarys as it tells you to at first start, I had root.
Zelmer said:
May also be because your computer hasn't been installed with the samsung drivers yet? Kies i think it's called..
Click to expand...
Click to collapse
Kies is not required (and its junkie bloatware that doesn't properly clean itself up on uninstall anyway)
Windows can pull the drivers from WU.
You Sir, are a legend! Thank you very much, you have sorted my problem I had SuperUser instead of SuperSU like you stated. Who would've thought it'd be so easy to fix?
shamez23 said:
Have you tried downloading supersu from the play store? And be sure to not try superuser but supersu.
I had the same thing with cf-autoroot. supersu wasn't there and I didn't have root. Tried several times, never worked. After that I tried rooting with the old cf-root that also installs cwm recovery. Recovery was there but no supersu and the phone didn't get root. Tried that several times too but that didn't help either, although that is how I rooted my phone successfully right after I had bought it. Went back to cf-autoroot, same result, no root. But as soon as I downloaded the app supersu manually and updated the binarys as it tells you to at first start, I had root.
Click to expand...
Click to collapse
You should probably not just imagine that just because someone has a problem that they don't have a clue what they are doing. I have done this numerous amounts of times with several phones, my Samsung was just slightly more difficult since I had made an easy mistake by not taking note of my original firmware and by not realizing that I needed SuperSU and not SuperUser (which I'm sure is a common and easy mistake).
Try next time not to put a fellow site member down.
JJEgan said:
I should probably point out I am not using the stock ROM as I did manage to brick my phone at one point and had to install another firmware, although I would like to go back to my original firmware yet I am not sure what it was...is it possible to figure out what the stock firmware should be? The phone is unbranded from the UK.
No you can only guess .
TO ROOT .
Factory reset the phone and install CF root 6.4 via Odin .
But its really pointless rooting when you don't have a clue as to why or what .
BASICS .
http://forum.xda-developers.com/showthread.php?t=1927113
jje
Click to expand...
Click to collapse
I did actually install Kies but thanks for the help anyway
Zelmer said:
May also be because your computer hasn't been installed with the samsung drivers yet? Kies i think it's called..
Click to expand...
Click to collapse

[Q] [Troubleshoot] Can't root or unroot my phone

About a month ago I rooted my Samsung Galaxy Grand(the single sim version) with the help of Klingo Root, worked like a charm and had no problems at all. I even uninstalled all the bloatware samsung and the carrier had installed. About 3 weeks ago then an official update poped-up, so I updated my phone through Samsung Kies. Everything went fine, but after the reboot of the phone I noticed that all the bloatware was back, so I just figured, maybe i have to uninstall it again.
But then disaster struck SuperU said there is no SU Binary installed, so I though could have the update unrooted my phone? So I tried rooting it again with Klingo, doesn't work, I tried Framaroot, doesn't work either, I even tried to install Clockworkmod with Odin and it doesn't work. I even repeated the procedure while factory resetting my phone.
Has anyone else encountered this? It seems my phone is somewhere in between being unrooted and rooted? Everything else works fine.
Help! I just want to uninstall the carrier bloatware!

[Q] i9205 problem after ota + root

I connect my Galaxy Mega (i9205) to kies and it showed that my phone have new update. Bear in mind that my phone is rooted previously (CWM). Kies updated my phone to I9205XXUCNA3. I update my phone with no problem (it took longer time only) but unfortunately KNOX ruined everything. It keeps on saying that SuperUser is trying to access the system. Furthermore, my Wifi is not working at all. I tried to click on the toggle button but no to avail.
So after searching, I found out how to disable KNOX - By flashing using vcoreroot-v2. Done flashing with this file, and now I can't see my interna; SDCard. I'm doomed and now I don't know what to do to turn back to how it was before.
Anybody that can help me, really appreciate it.
nuar_y said:
I connect my Galaxy Mega (i9205) to kies and it showed that my phone have new update. Bear in mind that my phone is rooted previously (CWM). Kies updated my phone to I9205XXUCNA3. I update my phone with no problem (it took longer time only) but unfortunately KNOX ruined everything. It keeps on saying that SuperUser is trying to access the system. Furthermore, my Wifi is not working at all. I tried to click on the toggle button but no to avail.
So after searching, I found out how to disable KNOX - By flashing using vcoreroot-v2. Done flashing with this file, and now I can't see my interna; SDCard. I'm doomed and now I don't know what to do to turn back to how it was before.
Anybody that can help me, really appreciate it.
Click to expand...
Click to collapse
I see that so far you have found a way to disable knox AND cripple your Mega...
IMHO the best way to fix this situation is:
1. Download once more your newest firmware I9205XXUCNA3 (e.g. from Sammobile) and flash it by Odin to resolve starting position. Or try to restore your firmware through Kies.
2. Then BEFORE YOU DO SOMETHING read forums to find information how safely root firmware with KNOX. You have to be known so probably your warranty is already void and if not so it will be on the first attempt to root your unit. You are warned... There are some threads about rooting KNOX-ed firmware and even how to come back (partially) to previous build.
BEWARE! Do not attempt to flash older firmware lest you brick your Mega. New bootloader prevent from downgrading and if you try you will have endless bootloop. Upgradindg to newest firmware is one way trip.
OK I've followed your advise:
1. Re-download I9205XXUCNA3 from Sammobile and flash using odin.
2. Re-apply vcoreroot-v2
and after reboot.... WALLA!! My phone is back to normal again! And same goes to my internal SDCard, back as normal.
I have a problem with messaging where it keeps on crashing at first. But then I boot into recovery, clear cache and apply factory reset.
Now, all back to normal.
Anyhow, thank you so much for the tips. Now I can ease out a bit
nuar_y said:
OK I've followed your advise:
1. Re-download I9205XXUCNA3 from Sammobile and flash using odin.
2. Re-apply vcoreroot-v2
and after reboot.... WALLA!! My phone is back to normal again! And same goes to my internal SDCard, back as normal.
I have a problem with messaging where it keeps on crashing at first. But then I boot into recovery, clear cache and apply factory reset.
Now, all back to normal.
Anyhow, thank you so much for the tips. Now I can ease out a bit
Click to expand...
Click to collapse
I am glad you are successful. Sometimes you have to repeat two times, but no more: one for download errors, two for your errors. But if then you are not successful... then you have to look for another solution...
Can I know what rom u are using before updating to stock rom using kies?
Sent from my GT-I9205 using XDA Free mobile app

If i factory reset rooted phone, will officially firmware update work?

Hi. I had rooted a galaxy s10 lite, android 11 of a friend of mine. He doesn't need root any more. If i go to settings and search for an official update, it gives me, "phone is running an unofficial firmware and can't be updated" or something like this. Phone is running official firmware but rooted actually.
So if i factory reset from settings I'll obviously loose root. Phone will boot i suppose, if nothing have changed resentlly. Will update then works? He doesn't have a PC. Or because bootloader will be unlocked, will still make update not working?
Thanks,
sosimple said:
Hi. I had rooted a galaxy s10 lite, android 11 of a friend of mine. He doesn't need root any more. If i go to settings and search for an official update, it gives me, "phone is running an unofficial firmware and can't be updated" or something like this. Phone is running official firmware but rooted actually.
So if i factory reset from settings I'll obviously loose root. Phone will boot i suppose, if nothing have changed resentlly. Will update then works? He doesn't have a PC. Or because bootloader will be unlocked, will still make update not working?
Thanks,
Click to expand...
Click to collapse
hello colleague
First of all, back up your information.
You will have to restore the s10 lite with the system from odin.
the bootloader will still be unlocked (if you previously unlocked it)
once restored from odin, you will be able to install updates over wifi.
you can try
restoring from system, but I'm not sure if it will work.
if it has twrp.
If you decide to restore from system and it works for you, you can share your experience, for future reference.
having the bootloader unlocked does not affect ota updates
Thanks.. Yes i know how to do it in odin. That's what i want to pass as I'll probably factory reset his phone without a pc to a coffee shop for example.. When I'll do it, ill post, although i think i won't do it very soon.

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