Hello everyone,I'm having problems turning off my phone, I was trying to flash a custom rom into my phone following some instructions, I backed up my CID and erased it after that, then trying to flash it but the phone is giving me an error message: CustomerID error. Contact Dealer. Boot to Suspend/TCMD mode:dead 0007.0000. I use the RSDLite to fix it flash a stock rom, the tool shows me that has been flashed successfully but still I unable to turn the phone back on or turn it off. Also, I'm not able to get into the bootloader menu so at least run the BPTool. MY phone is from Colombia and I was trying to flash it with a America Stock Rom (From Brasil). Any help I will appreciate.
P.S. Sorry for my grammer in English isn't my native language
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Hi all,
Im trying to do a factory reset as I want to give my phone to my girlfriend but obviously dont want her to access my google mail/phone numbers/ etc. As I cant just remove my googlemail account, it tells me to do a factory reset. when i do this the phone restarts and hangs on
"Failed to boot 2
starting RSD mode"
The phone is a french retails unit that was bought in china, it seems to be rooted by the chinese vendor as its got superuser and a load of other chinese stuf on it (I assume that this is in order for chinese people to use a french retail handset with all their own market and apps etc)
So any idea of how I can remedy the situation? I dont neccesarily need the phone to BL unlocked or anything, just return it to the state it was when i bought it, or flash original rom back onto it.
many thanks,
Vadas said:
Hi all,
Im trying to do a factory reset as I want to give my phone to my girlfriend but obviously dont want her to access my google mail/phone numbers/ etc. As I cant just remove my googlemail account, it tells me to do a factory reset. when i do this the phone restarts and hangs on
"Failed to boot 2
starting RSD mode"
The phone is a french retails unit that was bought in china, it seems to be rooted by the chinese vendor as its got superuser and a load of other chinese stuf on it (I assume that this is in order for chinese people to use a french retail handset with all their own market and apps etc)
So any idea of how I can remedy the situation? I dont neccesarily need the phone to BL unlocked or anything, just return it to the state it was when i bought it, or flash original rom back onto it.
many thanks,
Click to expand...
Click to collapse
I think that you need to format with fastboot and reflash an retail sbf with rds lite.
you could go in to recovery and wipe cache and data…i thnk thats what factory reset does
Hallo to entire forum,
I have a phone called Y9190 that suddenly turned off and will not turn back on. I tried to flash it with flashtool, but the program sends me this error: "Boot Loader does not exist on NAND / eMMC flash! Please download bootloader first."
At this point, I do not know how to go forward.
The flashtool drivers are installed correctly and the rom is the right one.
Any idea to help me?
Thanks in advance
Any suggestion is welcome.....
Same problem
I googled it and many of the answers are opening your phone and unlocking your bootloader, but how?
The phone is dead and won't open...
I've got the same message "Bootloader doesn't exist on nand flash. please download bootloader first..."
UP FOR THIS!!
They most likely removed the bootloader. This is not uncommon with some China based knock off devices.
Hi friends have a question about something that happened to me.
I did something too stupid and now I regret it.
What happens is that I try to update my motorola moto
Brazil 5.1 manually, but try the first time gave me error and does not install the rom achievement, all was well up there, but then gave me the idea to install it again and installed all achievement but by giving reboot not over 5.1 logo rather return to the fastboot mode and brand me as follows:
downgraded version for boot
failed to validate boot image
fastboot reason: fall-trough from the normal boot mode
After that try to install the factory cricket rom 4.4.4 installed but fails because the bootloader is updated to the latest version and also the bootloader is locked (For more problems can not unlock the bootloader for reasons of cricket company and AT & T do not allow)
So what occurred to me was searching and searching but what I found was that I must unlock the bootloader to fix it but I can not as I'm in school and I'm lately busy I could give you head to fix it, oh and I have also seen that could try with RDS lite but I do not have a Windows machine to test (Install the firmware was for Mac to travez of the terminal) ....
Not so good if you can help me the truth is that you can not make or sell in this state and seek or find an expert who can fix me but of course not all will be free xD
If they could seriously help I would appreciate it with all my strength
Salu2 and hugs from a remote location in Venezuela
Sorry to use such bad English translator google xD
:good::highfive:
SO, i followed a guide the other day to get lollipop on my wind huawei mate 2.
but now i want to switch back to the original android that came with the phone because i want to unlock the phone, and the lollipop one on the guide i followed doesnt show the unlock code entry screen when i put in a different sim card.
the issue i am having?
when i flash the stock recovery file that i found on here, that boots fine, then when i try to install B128 wind firmware, it says a bunch of error codes along the size of
oemsbl write failed something or other then it also said update_vendor.app install failed - invalid package
i'm hoping someone can help me because my phone will not go past the huawei logo at this point.
i do have access to fastboot mode though thank god.
if anyone can help me with the proper files to download and such that would be great!
mikeogden1981 said:
SO, i followed a guide the other day to get lollipop on my wind huawei mate 2.
but now i want to switch back to the original android that came with the phone because i want to unlock the phone, and the lollipop one on the guide i followed doesnt show the unlock code entry screen when i put in a different sim card.
the issue i am having?
when i flash the stock recovery file that i found on here, that boots fine, then when i try to install B128 wind firmware, it says a bunch of error codes along the size of
oemsbl write failed something or other then it also said update_vendor.app install failed - invalid package
i'm hoping someone can help me because my phone will not go past the huawei logo at this point.
i do have access to fastboot mode though thank god.
if anyone can help me with the proper files to download and such that would be great!
Click to expand...
Click to collapse
With NO stock backup i doubt it.
Hello guys! I want help about my case.Firstly i unlocked bootloader and installed custom recovery,everything went fine.So i decided to try custom rom.Flashed it via recovery and after it boots i saw that sim card is not working.Checked if there is imei but it wasnt, so i go in engineering mode to add imei in fm receiver,but this tab was grey and i cant enter it. Than i tried via terminal but without success.Also i got wifi and gps problems and decided to flash stock rom,so formated phone via sp flash tool and give it a clean os.Everything was fine till it start booting i saw it was too fast and phone started.There was the same bug i cant enter imei and baseband is unknown .I tried diffrent stock roms but no luck.Everytime after flash it was like nothing happend and booting super fast.BTW i cant lock the bootloader also,it says device unlocked.
flashing with mfastboot worked
here is the link with instructions : https://www.hardreset.info/devices/motorola/motorola-moto-e4-plus/faq/firmware-flash/