[Q] Factory Reset - Atrix 4G Q&A, Help & Troubleshooting

Hi all,
Im trying to do a factory reset as I want to give my phone to my girlfriend but obviously dont want her to access my google mail/phone numbers/ etc. As I cant just remove my googlemail account, it tells me to do a factory reset. when i do this the phone restarts and hangs on
"Failed to boot 2
starting RSD mode"
The phone is a french retails unit that was bought in china, it seems to be rooted by the chinese vendor as its got superuser and a load of other chinese stuf on it (I assume that this is in order for chinese people to use a french retail handset with all their own market and apps etc)
So any idea of how I can remedy the situation? I dont neccesarily need the phone to BL unlocked or anything, just return it to the state it was when i bought it, or flash original rom back onto it.
many thanks,

Vadas said:
Hi all,
Im trying to do a factory reset as I want to give my phone to my girlfriend but obviously dont want her to access my google mail/phone numbers/ etc. As I cant just remove my googlemail account, it tells me to do a factory reset. when i do this the phone restarts and hangs on
"Failed to boot 2
starting RSD mode"
The phone is a french retails unit that was bought in china, it seems to be rooted by the chinese vendor as its got superuser and a load of other chinese stuf on it (I assume that this is in order for chinese people to use a french retail handset with all their own market and apps etc)
So any idea of how I can remedy the situation? I dont neccesarily need the phone to BL unlocked or anything, just return it to the state it was when i bought it, or flash original rom back onto it.
many thanks,
Click to expand...
Click to collapse
I think that you need to format with fastboot and reflash an retail sbf with rds lite.

you could go in to recovery and wipe cache and data…i thnk thats what factory reset does

Related

[Q] Will it get locked again

Hi,
I have an unlocked T-Mo Vibrant. I bought it from a guy from Craigslist. I didn't had the time to remove the primary account of the previous owner.I cant access the market for this reason.
What i need to do so that i can use my own Google account as the primary account?
If i do a hard reset will the phone again be locked to T-Mo?It is running the official 2.1update1.
I am currently in india, so cant ask the guy again to unlock it for me and i am simply novice in Android though i love my phone .
Thanks,
Suman
Suman_Auddy said:
Hi,
I have an unlocked T-Mo Vibrant. I bought it from a guy from Craigslist. I didn't had the time to remove the primary account of the previous owner.I cant access the market for this reason.
What i need to do so that i can use my own Google account as the primary account?
If i do a hard reset will the phone again be locked to T-Mo?It is running the official 2.1update1.
I am currently in india, so cant ask the guy again to unlock it for me and i am simply novice in Android though i love my phone .
Thanks,
Suman
Click to expand...
Click to collapse
Do what I did - except I didn't need to reset the phone, but if you do, you should be ok.
Reset it to factory specs, then use the WiFi to access the market. As long as you have an account ready to register with Google. Get the SGS tool or whatever it is you need and you're set.
I'm no expert but that's how I accessed the Market.
If i reset it to factory settings the phone again wont get locked to the carrier....right?
Is there any other way other than factory resetting to remove the primary account.

S5 plus (901f) blocked by samsung account

Hi there. Problem:
Bought a second hand S5 plus (901f) and booted up. All went well till i got to screen for logging into samsung account NOT google. It stated that the phone is blocked because of wrong factory reset (dont know exact phrase because i have Dutch language). Previous owner wont give his account info.
How to resolve? Flashing original firmware from sammobile? Getting root and flas custom recovery and rom? Or can it be bypassed in a simple way? Reset to factory in original recovery dont work.
Please help
Hi, go to ebay and buy the service there to fix it for you any of above mentioned wont work.
Abnormal factory reset?
Probably factory reset protection?

Chinese Verizon s6e+(sm-g928v) with different firmware(of (sm-g928f))?

I know this phone is very old at this point. But my mom has been using this Verizon s6e+ that was bought from china (not from a official retail store) and it works on other operators! In fact, the phone itself doesn't recognize that it is a Verizon model. The about phone section says that the model number is SM-G928F, so I believed it had a ported firmware(!) and didn't give much thought into it. I didn't know Verizon phones are extra secured until 2 days ago. She upgraded to a s9+ and so I started searching for roms for this phone. I found a TWRP for the sm-928f, and tried to flash it with Odin, but that's when I git confused - the phone still has a locked bootloader. In Odin Download mode, it even says the phone model is SM-G928V.
As far as my understanding goes, it means that the Chinese folks have managed to bypass the Verizon lock, kept the bootloader intact, and installed a unlocked international firmware?
I came here to find someone more experienced on these to work on this case, i can confirm the following:
- Factory reset from phone settings reverts the phone to a new g928f; haven't tried wiping from recovery.
- most of Samsung/Verizon bloats are uninstallable just normally, but they appear again after a factory reset.
- the phone is stuck at Android 6.0.1 with TouchWiz and tapping software update from settings does nothing
Any devs interested in this case? Can this device potentially give us the solution to rooting Verizon phones?
Screenshots and photos: gdrive/folderview?id=1CaGu0NWwyz4AeR_XecaxlMTmtGVfX6Q0

doogee pattern lock

Hello there.Here is a weird problem.One of my students brought me his mobile phone (Doogee y7).He said he put the pattern wrongly for some times and now even if we put it right,the phone doesn't recognize it.I suggested factory reset BUT even if we did,when the phone starts again it asks for the pattern.He doesn't remember the email password even if we know the email address.(I ll try again to login to gmail) but until then,is there a way to flash cwm or stock rom again so I can unlock it?I have to say that unfortunately USB debugging is not enabled..any help will be much appreciated even if I don't think he ll have any luck with it.(one of the biggest retail stores in Greece told him that the phone is dead and nothing can be done.)

Tab S6: Factory Reset with Stock ROM and still getting "protected by Knox Cloud Service"

Recently purchased a used Galaxy Tab S6. I was warned it had a warning about the bootloader being unlocked. No big deal. The seller couldn't remember his Samsung account credentials so we couldn't factory reset at time of purchase via Settings. No big deal. I went into Download Mode and relocked the bootloader. I went into Recovery Mode and Factory Reset.
Then I ran into "This tablet is protected by Know Cloud Service. To continue setup, connect to a wi-fi or mobile network." I've done that (since I can't skip the step) and get the dreaded "Can't create work profile" error and that's as far as the set up will go.
So I used Odin to flash the latest stock ROM and factory reset again and wiped the cache and I'm still having that problem.
In download mode, I've confirmed that Knox has been tripped.
I've googled like mad and I'm not finding a solution. Can anyone help me out? I'd prefer to stay on Stock ROM so there are no hardware issues (particularly with the SPen) as I'm planning to use this device extensively for note-taking (with OneNote). However, I'm open to custom ROM if that's my best/easiest/simplest route.
Thanks in advance!
If you're able, unlock the bootloader again. When you flashed with Odin, did you use the CSC or HOME_CSC file?
V0latyle said:
If you're able, unlock the bootloader again. When you flashed with Odin, did you use the CSC or HOME_CSC file?
Click to expand...
Click to collapse
I used CSC. As I understand it, that is the "deeper" reset option.
snick17 said:
I used CSC. As I understand it, that is the "deeper" reset option.
Click to expand...
Click to collapse
Correct, that wipes user data.
Unlock the bootloader again, which will wipe the device (again), and see if it's removed the FRP. If not, you should be able to flash TWRP, from which you should be able to flash this to disable the FRP.
I can't access the developer options because I can't get through the setup wizard. So I can't flip the OEM Unlocking so the download mode doesn't give me the option to unlock. I can connect to ADB via the Recovery Mode but Fastboot doesn't see it so I can't do "oem unlock." Are there any other methods to unlock it? My friend Google hasn't found any yet.
Seller was able to login to both his Google and Samsung accounts and remove the device from them. That got me through the 100% Know Enrollment Service before it hung up in the "update" portion again. He was also able to send a message to the tablet from the Samsung account to try and release it further but, of course, since I've wiped it, that message can't get through.
I'm getting desperate. I might have bought a paperweight! Any once else have a suggestion?
Checked with the seller. He bought it from Kijiji as well from the original owner. It's always been a personal device, never an institutional one.
Last night's searching of the internet determined that the device is in "prenormal" status so I'm just going to wait 7 days and reboot. That might be sufficient. Nothing to lose at this point.

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