Hi there. Problem:
Bought a second hand S5 plus (901f) and booted up. All went well till i got to screen for logging into samsung account NOT google. It stated that the phone is blocked because of wrong factory reset (dont know exact phrase because i have Dutch language). Previous owner wont give his account info.
How to resolve? Flashing original firmware from sammobile? Getting root and flas custom recovery and rom? Or can it be bypassed in a simple way? Reset to factory in original recovery dont work.
Please help
Hi, go to ebay and buy the service there to fix it for you any of above mentioned wont work.
Abnormal factory reset?
Probably factory reset protection?
Related
Hello all
does anybody know how to change the google account password that i use to login to the market, and gmail on my atrix?
i changed the password on my desktop and now the phone is giving the wrong password, so i cant login to either accounts with my phone.
stock phone except for root
any help is appreciated.
thank you
Settings=>account=>Remove account, then re add it
Remove account
thankyou for your reply ,
i tried that before posting here.
the phone replies with " this account is required by some apps, you can only remove it with a factory reset"
i was hoping not to have to do that. but
if your bootloader is unlocked does a factory reset cause any problems?
like the b word
thanks again
All factory reset reset does is take the ROM back to the state it was when you first flashed or our set it up.doesn't flash anything won't cause a brick
Sent from AT&T Galaxy S2
Hello..
I have buy an sgs 2 today but i lost my deblock code..
I didn't put my google account so i can't deblock..
If i do a hard reset,code will disappear?
RobyRc said:
Hello..
I have buy an sgs 2 today but i lost my deblock code..
I didn't put my google account so i can't deblock..
If i do a hard reset,code will disappear?
Click to expand...
Click to collapse
Oh ... that's really bad !
Phone just bought, so you may go back to the store and ask for help or another phone there?
Ok, a hard reset will erase more than only the "unblock" code.
As you do not have any personal data on the phone, and you won't lose anything, you can just try to reset your phone.
Good luck !
Give it a try but Ive read that sometimes it wont work because its not personal data its a security setting.Hope it works but id be doughtful or there wouldnt be any point in putting one in if it was that easy to get rid of.If you know the firmware you have you could root it and format the system.
RobyRc said:
Hello..
I have buy an sgs 2 today but i lost my deblock code..
I didn't put my google account so i can't deblock..
If i do a hard reset,code will disappear?
Click to expand...
Click to collapse
Take it to a Samsung service center with proof its yours sales bill etc and they reset your handset... Some do charge for this service..
I can't go to service..so a hard reset will delete all?
Or what i can do ?!
RobyRc said:
I can't go to service..so a hard reset will delete all?
Or what i can do ?!
Click to expand...
Click to collapse
Well is your bad at the end of the day...
Look at it this way you may of found said fone it may of been stolen what ever the case may or may not be you can enter a service center with proof of purchase Samsung will unblock and unlock fones as said some change for this service all depends on your location....To me it seem strange you went out and bought your fone but cant get to or ship the fone to Samsung.
As it stands now you cant use that fone so even if you shipped it to Sammy you still be withoiut a phone no matter which way you look at it...
What exactly is a 'deblock code'? The code when unlocking the phone or a network unlock code? Just a curious passer by.
Lol bro,i'm now in another country and i can't go to samsung
Yeah,Unlocking code
So you bought the phone and left the country in the same day
Sounds like you robbed a banked.Are you talking about the device pin code or another blocking code like go locker?
Devince...
Yesterday i bought(at 12:00 Germany) and today i arrived in my country..
Yes,pin unlocker phone no go locker
Why don't you just root it and use one of the many apps that are available to unlock it? That's what I did and it worked just fine. If you do proceed to do it, make sure you back up your EFS!
RobyRc said:
Devince...
Yesterday i bought(at 12:00 Germany) and today i arrived in my country..
Yes,pin unlocker phone no go locker
Click to expand...
Click to collapse
If its a device PIN Lock then a Factory Reset wont work because a Factory Reset wipes personal data and a Device Pin Lock is a security setting.You do however have a few options,
1.Find your receipt and find a Service Centre in your country and HOPE (and probably pay) they will unlock it as Samsung are global.
2.Root your device with a CF-Root kernel and format it completely in "mounts and Storage".This formats System,Data and Cache but you need to know what firmware it has to use the correct kernel and not brick your phone.(differing reports of this working but mostly it does).
3.Root and use and app from the market as posted from the user prior to my post but once again the problem of the correct kernel pops-up.
You main disadvantage is that its a security thing.They are put there to piss people off.Only its a bugger when its the owner
cooza said:
If its a device PIN Lock then a Factory Reset wont work because a Factory Reset wipes personal data and a Device Pin Lock is a security setting.You do however have a few options,
1.Find your receipt and find a Service Centre in your country and HOPE (and probably pay) they will unlock it as Samsung are global.
2.Root your device with a CF-Root kernel and format it completely in "mounts and Storage".This formats System,Data and Cache but you need to know what firmware it has to use the correct kernel and not brick your phone.(differing reports of this working but mostly it does).
3.Root and use and app from the market as posted from the user prior to my post but once again the problem of the correct kernel pops-up.
You main disadvantage is that its a security thing.They are put there to piss people off.Only its a bugger when its the owner
Click to expand...
Click to collapse
It's an unlocker (with points,need to do a lane or something)
I think i will go to an service..
But,who i can do the 2 ? Cf root?
I'm noob...
You need to know the Firmware it has to match the kernel.The rest I can guide you BUT if you dont not know the Firmware or kernel you WILL BRICK your phone.
Hi all,
Im trying to do a factory reset as I want to give my phone to my girlfriend but obviously dont want her to access my google mail/phone numbers/ etc. As I cant just remove my googlemail account, it tells me to do a factory reset. when i do this the phone restarts and hangs on
"Failed to boot 2
starting RSD mode"
The phone is a french retails unit that was bought in china, it seems to be rooted by the chinese vendor as its got superuser and a load of other chinese stuf on it (I assume that this is in order for chinese people to use a french retail handset with all their own market and apps etc)
So any idea of how I can remedy the situation? I dont neccesarily need the phone to BL unlocked or anything, just return it to the state it was when i bought it, or flash original rom back onto it.
many thanks,
Vadas said:
Hi all,
Im trying to do a factory reset as I want to give my phone to my girlfriend but obviously dont want her to access my google mail/phone numbers/ etc. As I cant just remove my googlemail account, it tells me to do a factory reset. when i do this the phone restarts and hangs on
"Failed to boot 2
starting RSD mode"
The phone is a french retails unit that was bought in china, it seems to be rooted by the chinese vendor as its got superuser and a load of other chinese stuf on it (I assume that this is in order for chinese people to use a french retail handset with all their own market and apps etc)
So any idea of how I can remedy the situation? I dont neccesarily need the phone to BL unlocked or anything, just return it to the state it was when i bought it, or flash original rom back onto it.
many thanks,
Click to expand...
Click to collapse
I think that you need to format with fastboot and reflash an retail sbf with rds lite.
you could go in to recovery and wipe cache and data…i thnk thats what factory reset does
I recently bought a used samsung s6 edge by e-bay off of someone and most of his information was already deleted. I did a hard factory reset because i wanted to flash en root the phone.
After flashing the Phone i get a message that the Device is locked because of an abnormal factory reset. sign in to the samsung account that you have already signed into on this device to confirm it belongs to you.
Is there another way to bypass this issue?
All help is more than welcome,
Thanks
Only by box. Must delete FRP. I make this service but i'am in Portugal
box?
What kind of box?
Reset via recovery?
Recently purchased a used Galaxy Tab S6. I was warned it had a warning about the bootloader being unlocked. No big deal. The seller couldn't remember his Samsung account credentials so we couldn't factory reset at time of purchase via Settings. No big deal. I went into Download Mode and relocked the bootloader. I went into Recovery Mode and Factory Reset.
Then I ran into "This tablet is protected by Know Cloud Service. To continue setup, connect to a wi-fi or mobile network." I've done that (since I can't skip the step) and get the dreaded "Can't create work profile" error and that's as far as the set up will go.
So I used Odin to flash the latest stock ROM and factory reset again and wiped the cache and I'm still having that problem.
In download mode, I've confirmed that Knox has been tripped.
I've googled like mad and I'm not finding a solution. Can anyone help me out? I'd prefer to stay on Stock ROM so there are no hardware issues (particularly with the SPen) as I'm planning to use this device extensively for note-taking (with OneNote). However, I'm open to custom ROM if that's my best/easiest/simplest route.
Thanks in advance!
If you're able, unlock the bootloader again. When you flashed with Odin, did you use the CSC or HOME_CSC file?
V0latyle said:
If you're able, unlock the bootloader again. When you flashed with Odin, did you use the CSC or HOME_CSC file?
Click to expand...
Click to collapse
I used CSC. As I understand it, that is the "deeper" reset option.
snick17 said:
I used CSC. As I understand it, that is the "deeper" reset option.
Click to expand...
Click to collapse
Correct, that wipes user data.
Unlock the bootloader again, which will wipe the device (again), and see if it's removed the FRP. If not, you should be able to flash TWRP, from which you should be able to flash this to disable the FRP.
I can't access the developer options because I can't get through the setup wizard. So I can't flip the OEM Unlocking so the download mode doesn't give me the option to unlock. I can connect to ADB via the Recovery Mode but Fastboot doesn't see it so I can't do "oem unlock." Are there any other methods to unlock it? My friend Google hasn't found any yet.
Seller was able to login to both his Google and Samsung accounts and remove the device from them. That got me through the 100% Know Enrollment Service before it hung up in the "update" portion again. He was also able to send a message to the tablet from the Samsung account to try and release it further but, of course, since I've wiped it, that message can't get through.
I'm getting desperate. I might have bought a paperweight! Any once else have a suggestion?
Checked with the seller. He bought it from Kijiji as well from the original owner. It's always been a personal device, never an institutional one.
Last night's searching of the internet determined that the device is in "prenormal" status so I'm just going to wait 7 days and reboot. That might be sufficient. Nothing to lose at this point.