[Q] My ZU wont switch on. Red LED - Sony Xperia Z Ultra

This morning, my Z ultra died on me. It wont start, no vibration, no use pressing vol + power buttons and the red switch. I was neither rooted or bootloader unlocked.
When I tried to connect it to my laptop (Windows 7), its shows as a USB device. The red LED flashes up, the computer finds it and then lets go of it again. Again in a few minutes, the red LED goes up , the computer makes the connection sound and then the red LED goes off again. This cycle goes on and on.
I cannot use SEUS, Flash, Fastboot or do anything. I have checked various forums and apparently I have not hard bricked the phone as the LED still works and the computer recognizes the problem. But no one has given any concrete solution.
When I connect it to the charger which came with the phone, the red LED pops up and then goes off again. I dont know if its charging. HOWEVER, I have used another Chinese Travel Charger, and then the red LED stays solid as if its charging. I dont know what it means.
Please help. I spent a lot behind this phone. I dont want to be left with a brick

It's not an issue if it's completely stock is it? You have your warranty, but i understand that i sucks to have it shipped in for repairs for god knows how long. I had a similar issue some time ago, but i'm bootloader unlocked and what not, so that was pretty easy to fix. You're completely stock though, so it's a little harder to do anything.
What happens if you hold VOL UP when you connect it to your computer? Does a blue LED light up? If yes, does it stay on, or does it disappear? What happens if you hold VOL DOWN when you connect it to your computer? Do you get a blinking LED and then nothing? That's normal, and it's going into Flashmode. If you can get it to stay in Flashmode you'll be able to re-flash a ROM in Flashtool. But be 100% sure to have enough battery, or else you'll be in danger of hard bricking it.
So..
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.

Hi LordManhattan. I dont have any warranty as I brought it from a local reseller .
Whether I press Vol UP or vom DOWN when I connect to the laptop, a red LED pops up, there is a connection sound and after that the red LED goes off and and there is a disconnection sound.
If I leave the phone connected with the computer, the phone gets connected after 2/3 minutes, there is a connection sound and then there is a disconnection sound again . Any clue what I can do :crying::crying:
LordManhattan said:
It's not an issue if it's completely stock is it? You have your warranty, but i understand that i sucks to have it shipped in for repairs for god knows how long. I had a similar issue some time ago, but i'm bootloader unlocked and what not, so that was pretty easy to fix. You're completely stock though, so it's a little harder to do anything.
What happens if you hold VOL UP when you connect it to your computer? Does a blue LED light up? If yes, does it stay on, or does it disappear? What happens if you hold VOL DOWN when you connect it to your computer? Do you get a blinking LED and then nothing? That's normal, and it's going into Flashmode. If you can get it to stay in Flashmode you'll be able to re-flash a ROM in Flashtool. But be 100% sure to have enough battery, or else you'll be in danger of hard bricking it.
So..
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse

LordManhattan said:
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
just a small note or two:
Flashmode the LED should go orange, then blue then off within about 1second then it is in Flashmode
To get into either of these modes the phone has to be powered fully OFF, press the red reset button before charging to make sure, then again just before the above steps.
It sort of sounds like a corrupted loader

showdown_counts said:
Hi LordManhattan. I dont have any warranty as I brought it from a local reseller .
Whether I press Vol UP or vom DOWN when I connect to the laptop, a red LED pops up, there is a connection sound and after that the red LED goes off and and there is a disconnection sound.
If I leave the phone connected with the computer, the phone gets connected after 2/3 minutes, there is a connection sound and then there is a disconnection sound again . Any clue what I can do :crying::crying:
Click to expand...
Click to collapse
Hmmm... This is a tough one..
Sent from my C6806_GPe using Tapatalk

Please someone help me. Really need to do something here
LordManhattan said:
Hmmm... This is a tough one..
Sent from my C6806_GPe using Tapatalk
Click to expand...
Click to collapse

Have a good read of this? http://forum.xda-developers.com/showthread.php?t=1849170
It would suggest that the battery is flat. Let it charge in the wall plug for a few hours and see what happens

I have let the phone to charge overnight with the charger that came with the phone. As I said before, with that charger, the red LED would turn on and then go off again. I will hopefully try the Chinese travel charger tonight with which the red LED remains solid.
The funny thing is , the phone had about 80% charge when it died. This is so weird :'(

What You Do Before It Happen?
Sent from my C6833 using Tapatalk

Nothing. Its like as if the phone soft bricked itself, probably by auto updating or something

showdown_counts said:
Nothing. Its like as if the phone soft bricked itself, probably by auto updating or something
Click to expand...
Click to collapse
Have you tried the reset button under the microsd flap? Press and hold for 3 secs.
I did read another user had an issue where the screen blanked for around a day, he left it plugged in and came back to it about 6 hours later and it was fine again.
Sent from my C6833 using XDA Premium 4 mobile app

I tried that and basically all the other normal options. No use. The computer recognises it as a USB Input Device and for a second or two, the red LED comes up. Same thing when I am charging
SpyderTracks said:
Have you tried the reset button under the microsd flap? Press and hold for 3 secs.
I did read another user had an issue where the screen blanked for around a day, he left it plugged in and came back to it about 6 hours later and it was fine again.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse

showdown_counts said:
I tried that and basically all the other normal options. No use. The computer recognises it as a USB Input Device and for a second or two, the red LED comes up. Same thing when I am charging
Click to expand...
Click to collapse
It's a battery issue most probably. I guess it doesn't show anything. Is your battery removable?

I still have not opened my phone. I am looking at all the other options first. If everything else fails, I guess I will have to open my phone

showdown_counts said:
I still have not opened my phone. I am looking at all the other options first. If everything else fails, I guess I will have to open my phone
Click to expand...
Click to collapse
I know it isn't the best choice but I would suggest getting it to sony repair. So that your waranty isn't voided (even if you have bought from a local store you still have waranty

Andrewasth said:
I know it isn't the best choice but I would suggest getting it to sony repair. So that your waranty isn't voided (even if you have bought from a local store you still have waranty
Click to expand...
Click to collapse
Warranty exists with Sony for first year, no matter where it's bought, very true.
Sent from my C6833 using XDA Premium 4 mobile app

+1 contact your local sony, i had a similar problem, no fastboot/flashmode. locked bl/not rooted and my led only flashed red and occasionally solid red then nothing. plugging it into computer continuously played the disconnecting sound.
most likely hardbricked.
i also purchased my xzu from a local BST but as long as you have your imei, contact sony and theyll tell you if you have warranty. they required me to send in proof of purchase as well but like most say "play stupid" ( i said i received it as a gift and they said it was fine)
i got a brand new XZU after a week and a half sending it in.

LordManhattan said:
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
Thank you! One or two years ago my Z Ultra's screen cracked and I got a new phone. Decided to use it again, purchased a new screen and replaced it myself today. When I tried to move to AOSP (had root, bootloader unlocked, backup of TA partition), the phone bricked. No SONY logo, nothing. Did what you said above, Xperia Companion recognized the phone in flashmode and is now downloading the newest stock rom. I was so afraid of a hard brick, that living with latest stock without root doesn't seen so bad now hahaha

Hey Friends, I have exactly the same issue. The red led just flashes up for a couple of seconds and this cycle continues. My battery was a bit swollen up and the back glass cover opened up a bit. Still battery was working fine. Two days ago I tried nougat aosp on it and after leaving it idle for 2 hours, it was bricked. I can enter into flashmode and flashed stock LP as well as KK but it does not boots up. Is it definitely battery's problem? If yes, where can I buy original or near original battery for it?

lifehacker69 said:
Hey Friends, I have exactly the same issue. The red led just flashes up for a couple of seconds and this cycle continues. My battery was a bit swollen up and the back glass cover opened up a bit. Still battery was working fine. Two days ago I tried nougat aosp on it and after leaving it idle for 2 hours, it was bricked. I can enter into flashmode and flashed stock LP as well as KK but it does not boots up. Is it definitely battery's problem? If yes, where can I buy original or near original battery for it?
Click to expand...
Click to collapse
The battery is dangerous and should be removed. Be careful because the battery can burst into flames if the bloated cell get punctured.
Use tools with caution and take your time.
Lipo cells expands as a first safety trigger. Instead of going strait to venting or venting and burst into flames.
Its a safety feature if they are charged with too high current or if the cell is drained below its 2,22 volts and is brought back to life with a normal charger that puts normal current on the cell. Then even 400mA in this scenario is way too much current to start charging a drained cell with.
But the battery should not be the issue that your phone is not booting. How did you flash stock rom? With Flashtool?

Related

[Q] Nothing but blinking red light!!

I updated to 2.2, then attempted to revert back to 1.6 so I could trade my phone in without voiding the warranty...
Out of nowhere, my phone will do nothing but blink red LED when I attempt to turn it on, charge it, etc... I know it's not due to low battery. Tried to connect to update service, but computer won't recognize phone being plugged in.
Help please!!! If I can't figure out how to fix it, I think I'll just take my chances on taking it in for replacement.
Thanks!
How long did you try to charge it?
Overnight, probably 10+ hours. I'm not even getting the vibration when I hold the power button anymore. I saw that some others had gotten away with sending theirs in like this and got replacements, so I'll probably do that if I don't get any other suggestions in the next few hours.
Until then, rocking the old-school Pantech flip...pink(ish). Ugghhh.
jrschrock said:
Overnight, probably 10+ hours. I'm not even getting the vibration when I hold the power button anymore. I saw that some others had gotten away with sending theirs in like this and got replacements, so I'll probably do that if I don't get any other suggestions in the next few hours.
Until then, rocking the old-school Pantech flip...pink(ish). Ugghhh.
Click to expand...
Click to collapse
Sounds bad.. send it in.
I hope you get it sorted.
Try this forum.xda-developers.com/showthread.php?t=1034997
Sent from my X10i using XDA App
Try this:
Unplug the battery from your phone.
Connect the charger (without the battery).
When the green led lid, waid for 10 minuts.
Disconnect the charger.
Plug in the battery.
Flash any firmware with flashtool.

Xperia Mini Pro SK17i Probably Bricked

Morning everyone,
I´m from Brazil, so my English is not the best ...
On Friday my phone turned off and not turn on, trying to turn on, the LED on it flashes red 3 times and nothing else happens ...
When connect on computer via USB, it says the device was not recognized ...
Do not even know where to start, I tried fastboot mode to put another kernel, but to no avail, I tried FlashBoot mode and could not ...
I need help ...
huelber said:
Morning everyone,
I´m from Brazil, so my English is not the best ...
On Friday my phone turned off and not turn on, trying to turn on, the LED on it flashes red 3 times and nothing else happens ...
When connect on computer via USB, it says the device was not recognized ...
Do not even know where to start, I tried fastboot mode to put another kernel, but to no avail, I tried FlashBoot mode and could not ...
I need help ...
Click to expand...
Click to collapse
Red LED flashing 3 times?
Your battery is empty.
yes, flash 3 times, but if i connect the charger the LED still flashing RED, it´s normal?
EDIT: after 1 minute the LED stop flashing
EDIT 2: I can put in flashboot (green led) and fastboot (blue led) mode, but after 2/3 minutes my phone auto disconnect...
The charger not charging the phone, i will try one different charger, when you remove the battery ang put in directly on the charger...
If somebody have anyone ideia, i´m gratefully...
Sorry about the questions, i´m totally lost...
so sorry to hear about your problem.
i have an older sony ericsson phone.
red blinking light is not a good sign.
not charging when plugged in.
tried charging the battery itself, still did not work.
could be bricked already, try taking it to service center.
Before taking an expensive visit to the service...
Get Sony Mobile Update Service(link in my signature), install it and try Repair option on your phone, it will require to place your phone in flashmode(green LED).
What happened actually before turning off? Did the phone turn itself off or you did?
Hi,I think its just the battery broken.The phone did work since the battery was disscharged,its the battery for 99% sure.Dont buy new one,maybe some of your friends have same kind battery,or go to phone service and tell you want to check if its going to work,so they dont charge you nothing and you will see if its work.Hope I help you mate.
piotrasss87 said:
Hi,I think its just the battery broken.The phone did work since the battery was disscharged,its the battery for 99% sure.Dont buy new one,maybe some of your friends have same kind battery,or go to phone service and tell you want to check if its going to work,so they dont charge you nothing and you will see if its work.Hope I help you mate.
Click to expand...
Click to collapse
1st - Batteries don't break down like this.
2nd - Phone's LED works, so battery still has power inside.
3rd - I have discharged my phone's battery completely quite a lot of times, still works just great(never calibrated and will never do).
Someguyfromhell said:
Before taking an expensive visit to the service...
Get Sony Mobile Update Service(link in my signature), install it and try Repair option on your phone, it will require to place your phone in flashmode(green LED).
What happened actually before turning off? Did the phone turn itself off or you did?
Click to expand...
Click to collapse
But my phone fave DRM unlocked, the SMUS not brick my phone?
huelber said:
But my phone fave DRM unlocked, the SMUS not brick my phone?
Click to expand...
Click to collapse
well you have nothing to lose right?? how much time did you left it charging??
huelber said:
But my phone fave DRM unlocked, the SMUS not brick my phone?
Click to expand...
Click to collapse
Unlocked bootloader, then SMUS will not work...
i´ll buy the battery charger and test the battery, but i accept sugestions...
EDIT: The problem is not battery, when I turn on the device, it vibrates but the screen stays black with no sign of response.
I can plug it in fastboot mode and ... flashmode
Any suggestions?

[Q] Phone died wont charge

Yesterday my dna died while at a dealership then I went to plug it into my car charger and the led came on to indicate charging. The phone automatically booted into the bootloader at which point I selected reboot phone and after that it went black as if there wasn't enough juice to boot and shut off. Since then the phone won't charge. When plugged into the wall, no orange led comes on to show its charging and after being left plugged in over night I'm still having the same issue.
I've got a lot of important things on there and I really hope there's something I can do.
Thanks :crying:
it may be in a boot loop try booting into the boot loader and flashing twrp then boot into it and let it charge
Sent from my Nexus 7 using Tapatalk 4 Beta
Make sure your cable isn't borked. For some reason, the cable wires break at the connector on the small end. Try a different cable. The orange charging light should come on after about 5-15 minutes of charging depending how dead it is.
zachf714 said:
it may be in a boot loop try booting into the boot loader and flashing twrp then boot into it and let it charge
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
At this point the phone is refusing to do anything or at least appears to be doing nothing. Pressing the power does nothing and when plugged into any power source no orange led. I don't know how I would boot into the boot loader while the phone is in this state.
superchaos said:
Make sure your cable isn't borked. For some reason, the cable wires break at the connector on the small end. Try a different cable. The orange charging light should come on after about 5-15 minutes of charging depending how dead it is.
Click to expand...
Click to collapse
Thanks. I've tried several cables and from different charging sources, wall, computer USB and my car and none make the orange led come on. I've tried holding the power for 20-30 seconds to see if I could reboot it but that didn't work either. The phone has never been dropped on anything but carpet once or twice and never near any water.
dev/null/ said:
At this point the phone is refusing to do anything or at least appears to be doing nothing. Pressing the power does nothing and when plugged into any power source no orange led. I don't know how I would boot into the boot loader while the phone is in this state.
Thanks. I've tried several cables and from different charging sources, wall, computer USB and my car and none make the orange led come on. I've tried holding the power for 20-30 seconds to see if I could reboot it but that didn't work either. The phone has never been dropped on anything but carpet once or twice and never near any water.
Click to expand...
Click to collapse
I have this exact same problem; however, my phone came back in a few days? It seems to get stuck like that every so often but then comes back and has around 30-40% battery left. I am about to lock it and put it back to stock and get a replacement.
Were you running any ROMs? I'm running a clean stock ROM.
Maybe try to open it up and disconnect the battery. This is a common pro let on the Nexus 7 and usually people get it fixed by disconnecting the battery and putting it back on. If you feel comfortable opening the phone you could try that.
Sent from my HTC6435LVW using xda premium
Salsbar said:
I have this exact same problem; however, my phone came back in a few days? It seems to get stuck like that every so often but then comes back and has around 30-40% battery left. I am about to lock it and put it back to stock and get a replacement.
Were you running any ROMs? I'm running a clean stock ROM.
Click to expand...
Click to collapse
I'm running stock rom with root and clockwork. I've had the phone like that since late December and nothing wrong until now. Now that you mention though, the same thing did happened awhile back but like you it randomly started working again on its own. I hope it comes back soon.
Jaggar345 said:
Maybe try to open it up and disconnect the battery. This is a common pro let on the Nexus 7 and usually people get it fixed by disconnecting the battery and putting it back on. If you feel comfortable opening the phone you could try that.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I was going to disassemble it after finding a guide and almost purchased a replacement charging port for the phone thinking maybe it was broken or something but I may try that. Thanks.
dev/null/ said:
I'm running stock rom with root and clockwork. I've had the phone like that since late December and nothing wrong until now. Now that you mention though, the same thing did happened awhile back but like you it randomly started working again on its own. I hope it comes back soon.
I was going to disassemble it after finding a guide and almost purchased a replacement charging port for the phone thinking maybe it was broken or something but I may try that. Thanks.
Click to expand...
Click to collapse
Cool. Keep me updated. I'm very curious now.
When you hold down the power button for 10-15 seconds, do the led's on the bottom of the screen blink? I let mine drain all the way out. Plugged it in. the orange light was blinking slow. I held down the power button until after the led's blinked 13 times. I don't know why they blinked 13 times but they did. held down the power button again and it booted up.
When you connect it to your computer, is it found as a device through ADB commands? Is it listed as a drive attached to the computer?
Salsbar said:
Cool. Keep me updated. I'm very curious now.
Click to expand...
Click to collapse
Good news, I disassembled it and disconnected the battery from the mobo like another user suggested earlier and after putting it together and plugging it in it is charging and booted to recovery
superchaos said:
When you hold down the power button for 10-15 seconds, do the led's on the bottom of the screen blink? I let mine drain all the way out. Plugged it in. the orange light was blinking slow. I held down the power button until after the led's blinked 13 times. I don't know why they blinked 13 times but they did. held down the power button again and it booted up.
When you connect it to your computer, is it found as a device through ADB commands? Is it listed as a drive attached to the computer?
Click to expand...
Click to collapse
Prior to disassembling it no, the LEDs never blinked when holding it down and when I tried charging it through my computer USB port it was never detected. Everything seems to be fixed now but thanks for suggestions. I still don't know what happened but hopefully it was just a one-off thing
dev/null/ said:
Good news, I disassembled it and disconnected the battery from the mobo like another user suggested earlier and after putting it together and plugging it in it is charging and booted to recovery
So it does sound like a hardware problem. Maybe I'll return mine and get a new one.
Click to expand...
Click to collapse
Glad to hear your back up. Good job. It could also possibly be that the battery somehow got disconnected. I wouldn't return it unless it happens again. Just try not to let it die and I don't think it will happen again. Or if you drop it, it may also disconnect. But I wouldn't get a replacement unless the issue comes up again.
Sent from my HTC6435LVW using xda premium
If you get a replacement your phone will be unlockable.
Glad you found the problem.
For future reference, my experience when my android phone had died, always plug the phone into the wall. If not, it takes forever for the phones light to come back on. Its happened to me a bunch of times. Haha
Sent from my HTC6435LVW using xda app-developers app

My Z2 just died. HELP.

So I've been using my phone as per normal, and it suddenly switches itself off and wont turn on.
If I plug it in to charge (the batter was at 40%) I just get a blinking RED LED.
Any help / ideas guys?!
Try to press volume up and power in the same time. If it vibrates 3 times it should start normally...
Sent from my D6503 using Tapatalk
Fenix said:
Try to press volume up and power in the same time. If it vibrates 3 times it should start normally...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Hi Fenix
Have tried that with and without a charging lead connected and no joy. The red LED just continues to blink.
Have also tried, again with and without charge, to press the red button next the sim card slot and no luck.
How about volume down and power?
Sent from my D6503 using Tapatalk
Fenix said:
How about volume down and power?
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Same result.
Planning to leave the phone OFF charge all night and see if that helps, and then maybe do the opposite and keep it ON charge for a few hours maybe.
Any other advice?
Have you tried a system reset
(you can use sony PC companion to do this)
(repair device)
I have this same problem.
I have reset and re installed the rom via pc companion and same problem.
Basically the phone will not charge via the magnetic connector at all.
if you switch off the phone it will not stay off, it keeps turning its self back on again and boot looping: displaying the sony logo, then off, then sony logo again.
If you hold the power button down for 20 seconds whilst on a Sony logo, the phone boots to the experia logo and boots normally.
Problem is the phone will NOT switch off and half the time it wont come back on. Its basically a lottery on whether the phone will come back at all.
Update - managed to get the phone switched on after leaving it on charge all night. Had to hold the power button down for 30 secs to get to my home screen as otherwise it was just looping to the Sony logo.
However, now, the phone is not charging - it detects that a charger is connected but the battery level is not going up and the LED is constant orange.
What to do?
I would flash a.2.69 firmware if you don't have it already.
Sent from my D6503 using Tapatalk
Fenix said:
I would flash a.2.69 firmware if you don't have it already.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
I'm a newb with these things - is there link for how to flash?
Not sure if it makes a difference but this phone is from Vodafone and I believe they've locked the bootloader or something similar?
Also noticed that the phone 'thinks' its still charging even without a charger connected - and the orange LED is constant.
Looks like the battery is kabooshed?
I think u should give the phone in for warranty.
Sent From My Nexus 5 Stock 4.4.2
paras said:
I think u should give the phone in for warranty.
Sent From My Nexus 5 Stock 4.4.2
Click to expand...
Click to collapse
This!!!
Seriously, it's well within swap out time let alone repair. Get it swapped.
Sent from my D6503 using Tapatalk
corallus said:
This!!!
Seriously, it's well within swap out time let alone repair. Get it swapped.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
True there is no reason to mess with the phone coz i u might trigger sine warranties issues.
Sent From My Nexus 5 Stock 4.4.2
I've just been to the O2 store and they said bring it back with the receipt and they will swap it over for a new one.
When
dutchtrance said:
I've just been to the O2 store and they said bring it back with the receipt and they will swap it over for a new one.
When
Click to expand...
Click to collapse
That's great
Sent From My Nexus 5 Stock 4.4.2
Adding to the above.
Received my Z2 on O2 onFriday 2nd, Tried charging it this morning and red charging light was on then started flashing.
That was trying to charge via a usb cable to the magnetic contact.
Re tried using standard usb cable.
Will not start regardless of what I do, on button, on + volume up, on + volume down.
Trip to O2 after work tonight to take it back.
May be a problem with the magnetic charging system, somehow shorting something out, for me anyway.
Same here, Need to return it to T-Mobile.
Same issue,
Went Off, never to be able to turn the phone on again.
When connected to the Charger, the red light blinks faster.
When connected to USB red blinking led, blinks slower.
Does not go 'On' anymore.
Recovery from pc compannion does not work.
The Update tool send by the sony technical suppport also did not recognise the device.
Windows does not recognise it.
Volume Up + power does not work
Volume Down + Power does not work
Volume Up of Down (phone turned off) connecting with USB does not work.
Red button next to the sim card does not reset the phone.
It is a Brick now, hope sony is good and replaces it with a NEW one.
I need help .. i was normally use my sony z2 d6503 and it turn off itself and i cant open it even if i put it charge only red led no logo no charging logo .. all black ..

S6 edge won't turn on, won't respond to anything, but is hot

Hey guys, I just did an update last night, the update was around 330mb, then I drained my phone completely, charged it, then fell asleep, when i woke up, I removed the charger, and the phone won't turn on. Tried pressing all 4 buttons, tried going to recovery, safe mode, and every other combination of buttons, but the phone won't turn on or even go to the samsung logo or blink or anything. Even if I connect it to the laptop, nothing happens. Screen is off, but even when it is not attached to anything, the phone is hot. Which means it is technically on? I'm thinking of letting it drain til it runs out of battery then recharge it?
Anyone? I tried all combinations, nothing makes it work, not even make the led blink, no vibration. Also, i tried charging it for a few hours, it just gets warm but no charging icon or anything.
Does it get recognized in Odin? You may be able to fix it by reflashing stock
crixley said:
Does it get recognized in Odin? You may be able to fix it by reflashing stock
Click to expand...
Click to collapse
I'll try later. I still don't have odin. But that would probably be my last resort. I don't want to lose all my stuff.
Bu the way, my phone is all stock, no root.
OK so I kept the phone charging and now I tried turning it on, nothing, but the blue LED came on.
Now the blue light is off again.
Trya computer to see if it is recognized. If so, just copy your entire folder from your phone, try to Odin, then if successful copy over your files
crixley said:
Trya computer to see if it is recognized. If so, just copy your entire folder from your phone, try to Odin, then if successful copy over your files
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I have never connected it to my laptop before so it may not have the drivers? But the laptop does not read it. Kies does not see it. Now i borrowed a friend's wireless charger but he said he thinks something is wrong with this charger cus it charges, now i put the phone on top, the charger shows a blue light but phone is not responding to it.
limpbisquit said:
I have never connected it to my laptop before so it may not have the drivers? But the laptop does not read it. Kies does not see it. Now i borrowed a friend's wireless charger but he said he thinks something is wrong with this charger cus it charges, now i put the phone on top, the charger shows a blue light but phone is not responding to it.
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Whilst the blue led it lit hold only power + volume down for 10 seconds? Anything happen?
callumbr1 said:
Whilst the blue led it lit hold only power + volume down for 10 seconds? Anything happen?
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Tried that. It doesn't work. Oh and now that i tried charging with a wireless charger and still same thing, i guess i can safely conclude it's not the port. Maybe i need to try a charger with higher amps to try and wake it up?
Is it possible that the update does not allow the use of chargers that or not originally for the unit? And i used a samsung slow charger that night after the update, so the whole night the phone tried blocking the current and ended up frying the diode/resistor? Or maybe since i drained it to 0% it went to deep deep sleep?
limpbisquit said:
Is it possible that the update does not allow the use of chargers that or not originally for the unit? And i used a samsung slow charger that night after the update, so the whole night the phone tried blocking the current and ended up frying the diode/resistor? Or maybe since i drained it to 0% it went to deep deep sleep?
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No any charger should work fine it doesn't have to be official samsung charger. Do the touch key lights come on at all? Have you tried to connect to odin?
callumbr1 said:
No any charger should work fine it doesn't have to be official samsung charger. Do the touch key lights come on at all? Have you tried to connect to odin?
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I tried connecting to the laptop, laptop does not read it. I connected it to odin but it doesn't show anything, how do I know if odin reads it? Touch lights don't come on, no response from anything.
limpbisquit said:
I tried connecting to the laptop, laptop does not read it. I connected it to odin but it doesn't show anything, how do I know if odin reads it? Touch lights don't come on, no response from anything.
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Open odin, plug in phone and a box on odin will go blue and will say com 3 or something. If that doesn't work try smart switch
callumbr1 said:
Open odin, plug in phone and a box on odin will go blue and will say com 3 or something. If that doesn't work try smart switch
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I think it didn't show anything when i did. I will check again later.
Is it possible that after the update, when i charged it didn't accept the charger so the battery got drained fully and now it can't charge? A technician said the battery needs to be "shocked" but they don't have the equipment to take off the back to get to the battery. Any thoughts on that?
Would it help if i charge it using a 3.4A charger for a few hours? Maybe that will wake up the battery? Technicians say that because it got to 0% it might have been fully drained and unable to recharge, what they usually do is direct charge a battery but in the case of the s6 edge it's not that easy to do since you have to take it apart...
limpbisquit said:
I think it didn't show anything when i did. I will check again later.
Is it possible that after the update, when i charged it didn't accept the charger so the battery got drained fully and now it can't charge? A technician said the battery needs to be "shocked" but they don't have the equipment to take off the back to get to the battery. Any thoughts on that?
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This is possible, I had the same issue with an iPhone and I had to open the case and charge it externally
Anyone have any other suggestions? I would probably bring it to the service center on monday, but I think if i have it serviced, they will just forward it to another city since I don't think they do repairs in mine.
limpbisquit said:
Anyone have any other suggestions? I would probably bring it to the service center on monday, but I think if i have it serviced, they will just forward it to another city since I don't think they do repairs in mine.
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Official samsung charger should be enough to get it charging and working. Service centre sounds best option

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