[Q] Developer AT&T One Max can't send MMS. Bad APN? - HTC One Max

I searched far and wide for a similar thread, but I think my situation is somewhat unique.
I have an early release developer version of the AT&T One Max. It won't even say which version of Android or Sense it's using, it says protected.
Needless to say (maybe), I had to manually create the APN. I copied exactly from my HTC One. Everything is working, data, LTE, blah blah, fully functional. I can even receive MMS. I can't send, though! My recipient gets a message to the effect of, this attachment was unsupported so it's been deleted. On my end, it's apparently sent with no problem. Does this sound like I could've done something wrong with the APN? I don't really want to call AT&T because me using this phone is a little sketch. I've never had to create the APN on my developer phones before, so I'm not extremely confident?
Thanks in advance!

That's happened to me on other phones I had. Does your pictures get compressed before sending?
Sent from my HTC6600LVW using Tapatalk

Yes I believe so

I'm on one as well,but mine sends fine,and receives fine...Mine had the apns preprogrammed into device,this forum won't let me attach images via web on mobile but the apns are different than on the HTC One...Screenshots posted of the apn's for the AT&T One Max Test Device

could you send me the MID number of this phone? also the RUU IMG file possibly?

Related

[Q] GSM razr not getting MMS

I'm running the .33 ICS leak, with Deutsch Telekom service. For some reason I am unable to receive any MMS. I get the notification with a box to download image. When I click to download the image nothing happens. This is the case with both the stock messenger and handcent.
- Has anyone else experienced this? If so, were you able to fix it and how?
No one else has experienced this?
Sent from my XT910 using xda app-developers app
still looking for some help...
This is slightly frustrating. This post has been up for over a day, buried to the second page, and not one person has anything to say.
I was under the impression this forum was designed by users, for users, in order for to offer and ask for help from one another. I am not the most knowledgeable when it comes to fixing problems but I at least try to offer some insight.
Can anyone using the XT910 on Deutsch Telekom let me know what their experience has been sending and receiving MMS?
jessel0001 said:
This is slightly frustrating. This post has been up for over a day, buried to the second page, and not one person has anything to say.
I was under the impression this forum was designed by users, for users, in order for to offer and ask for help from one another. I am not the most knowledgeable when it comes to fixing problems but I at least try to offer some insight.
Can anyone using the XT910 on Deutsch Telekom let me know what their experience has been sending and receiving MMS?
Click to expand...
Click to collapse
I'd bet that people aren't answering because they're not on the same carrier as you and they don't want to give you half-ass advice. The obvious thing is to make sure your data connection is on. Are you sure you're connected to your carrier's data 3g/4g network? Try disabling wifi and re-downloading the message. As I said I'm not on the same carrier nor the same country as you so it's rather difficult to troubleshoot. It could be a problem with the leak or your carrier
xXxTehxXx said:
I'd bet that people aren't answering because they're not on the same carrier as you and they don't want to give you half-ass advice. The obvious thing is to make sure your data connection is on. Are you sure you're connected to your carrier's data 3g/4g network? Try disabling wifi and re-downloading the message. As I said I'm not on the same carrier nor the same country as you so it's rather difficult to troubleshoot. It could be a problem with the leak or your carrier
Click to expand...
Click to collapse
Thank you for your reply, I will gladly take half ass advice, simply because it is better than none. If ten people suggest something I may not have tried, I could at least narrow the issue down.
Although people may not be on the same carrier as me, there are many using the same ICS release.
Are you using the XT910? I'm assuming you are not having any MMS issues. What data settings are you using? What messenger do you use?
I have done all the things you suggested before I posted my question. I have gone in to my APN setting and ensured that Telekom is selected. I have noticed ICS doesn't seem to have as many options for network settings that the past versions had.
All in all I'm looking for any kind of response from anyone using the .33 ICS leak in regards to receiving MMS. Are they able to get the image sent to them or not?
jessel0001 said:
Thank you for your reply, I will gladly take half ass advice, simply because it is better than none. If ten people suggest something I may not have tried, I could at least narrow the issue down.
Although people may not be on the same carrier as me, there are many using the same ICS release.
Are you using the XT910? I'm assuming you are not having any MMS issues. What data settings are you using? What messenger do you use?
I have done all the things you suggested before I posted my question. I have gone in to my APN setting and ensured that Telekom is selected. I have noticed ICS doesn't seem to have as many options for network settings that the past versions had.
All in all I'm looking for any kind of response from anyone using the .33 ICS leak in regards to receiving MMS. Are they able to get the image sent to them or not?
Click to expand...
Click to collapse
I'm using the XT910 GSM for Rogers (Canadian Carrier). My data is either off or on, got no real settings beyond that. I do know that if I try and retrieve a MMS while on wifi with the data connection off, it won't download the message. I use the stock messenger too (something you may want to try if you're using a 3rd party messaging app). I've never messed around with any of the APN settings/other network settings.
Sent a MMS this morning no problem this morning and received one this afternoon no problem. Honestly, not sure what the problem could be
xXxTehxXx said:
I'm using the XT910 GSM for Rogers (Canadian Carrier). My data is either off or on, got no real settings beyond that. I do know that if I try and retrieve a MMS while on wifi with the data connection off, it won't download the message. I use the stock messenger too (something you may want to try if you're using a 3rd party messaging app). I've never messed around with any of the APN settings/other network settings.
Sent a MMS this morning no problem this morning and received one this afternoon no problem. Honestly, not sure what the problem could be
Click to expand...
Click to collapse
I too am at a loss. Thank you for your input though, hopefully I can get some help from somewhere else
Sent from my XT910 using xda app-developers app
I'm also using the. 33 leak.
Have you checked the individual options in the apn to make sure they are correct?
In a previous leak it said i was on T-Mobile but i use simple mobile, so maybe it has something wrong in the mms port or proxy? (The long one)
Have you tried sending an mms to see if it actually gets sent?
I set up the mms port/proxy wrong i had mms problems
Sent from my XT910
Thank you!
ooohhaaahh said:
I'm also using the. 33 leak.
Have you checked the individual options in the apn to make sure they are correct?
In a previous leak it said i was on T-Mobile but i use simple mobile, so maybe it has something wrong in the mms port or proxy? (The long one)
Have you tried sending an mms to see if it actually gets sent?
I set up the mms port/proxy wrong i had mms problems
Sent from my XT910
Click to expand...
Click to collapse
So, I started messing around with the Tmobile APN settings and messed up my data. Then I reset APN to default and noticed the settings were different than before I started messing. Now it seems to be working!

mms pics wont download

ran searches and tried suggested threads, still no solution.
bought 2 s3's. one for wife and one for mom. texted pics to both phones. moms will receive pics but wifes wont. they are bone stock.
for some reason wife get box stating "download". when pushed i get pop up stating "unable to download, try again later"???
then in the text window appears an expiration date and time???
anyone ever get this?
is it a difference in settings between the 2 phones?
i dont see any difference in them however
Are both phones on the same carrier?
I'm pretty sure it's a carrier issue.
Check both phones APN settings are correct (Settings - more settings- mobile networks - Access Point Names) also make sure mobile data is turned on as you need this to send/receive MMS.
Sent from my GT-I9305 using xda app-developers app

One X+ Not Receiving SMS

Hi, I'm using an HTC One X+ on Airvoice with the ViperX custom ROM. The problem is, ever since I started using it, it hasn't received any SMS messages. It sends them perfectly fine, but when someone replies I don't get the text. A couple things are strange about this.
1. I get pictures. If someone sends me a photo with their text, I will get the photo but no actual text.
2. It makes the notification SOUND as soon as someone sends me something, but nothing shows up in Messaging. This is especially frustrating. I know this because I've tested it with other phones in the same room.
I found the appropriate APN settings for my phone on the Airvoice website for both WAP and MMS and tried them both. The WAP APN tends to work best so I'm using that. I've also tried putting the SIM card in another phone and back into mine, which I heard might solve the problem. Any help would be greatly appreciated!

Odd texting issue on Fascinate w/ GeeWiz 4.2.2

So... I recently got a replacement used Fascinate for my original unit that had a shattered screen. It has GeeWiz 4.2.2 loaded on it and I really like it. Damn near perfect... except for one thing and I'm not even sure/don't think it's the phone/ROM.
My texting issue is related to MMS. I can send any text... short, extended/pages long, picture texts (MMS) and I can receive all except long texts. And it's only an issue with my wife. She can write a book. LOL After doing more testing with other people, it seems to be a thing with Pageplus and Verizon. My wife is on Pageplus. I'm on Verizon...for now. My son is also on Verizon and has the same issue. I had a friend who is also on Pageplus send me a long text and it failed too. If I have someone on Verizon send me a extended text (over 140 characters) and comes thru fine. Only Pageplus customers seem to have the issue and it's only to my phone. I can have my wife send a long text to a friend who on Verizon and it goes thru fine.
The failure is on the senders side too. The senders phone will says failed to send. I don't get anything on my end. This is only to my phone.
I've searched and haven't found but a couple of references to a similar problem and no solutions. One possible thing that I haven't followed up on yet is this.... This phone was on Pageplus. I activated it on Verizon. Verizon shows no issues on their end at all but I'm wondering if Pageplus still has something in their system from the previous owner with this ESN. It's only Pageplus people that have this issue sending texts to my phone. They can send to other Verizon phones. And this is only long/extended texts that are 140 characters or more. Short texts and picture texts work fine. Oh....and if the sender attaches a pic to the long text, I will receive it.
It really weird. Wondering if anyone has seen anything similar or has any ideas. My next step is to call Pageplus support to see if they can help. I was also going to re-activate my old phone to verify the problem goes away. I welcome any insights.
Mike
PS - Sorry this is my first post. Can't believe I've been on this board this long and haven't posted before but this is a daily stop for me for years now.
Creepingdeath2 said:
So... .
Click to expand...
Click to collapse
have you checked the settings in the "Messaging" app itself, seems I recall a converting sms to mms or some setting that deals with that...
hhp_211 said:
have you checked the settings in the "Messaging" app itself, seems I recall a converting sms to mms or some setting that deals with that...
Click to expand...
Click to collapse
I thought that had more to do with outgoing texts than incoming but I will try it later and report back.
So I looked in the settings of stock texting app and it doesn't have the "convert long sms to mms" option but I'm running 8sms in Default mode, which basically just themes the stock app and adds a couple more setting/features....one of which IS "convert long sms to mms". It was doing this before I started using 8sms so it's not the app. I'll try the change and post back results.
I tried turning that option on but it had no effect. Open to other suggestions. Still need to call Page plus support yet too,
Sent from my Nexus 7 using Tapatalk
maybe try a different ROM to make sure it's not just an issue with GeeWiz? roll back to a stock ROM and see if that fixes anything... also use the right ROM, you know, eh03 for vzw devices, etc.
Or possibly try another texting app or even hangouts will do sms/mms...
It sounds like page plus is possibly not splitting the message into 2 sms or not converting a long sms to a mms unless it explicitly contains a picture,,,
I would think that is software settings
That also could potentially be the sender's messaging app not converting it to mms and/or not splitting the message into 2 sms.
I know you said there were multiple people sending you stuff,, to they both have the same app?
Let me try to clarify the scenario....
My phone is a Fascinate with Geewiz 4.2.2 ROM activated on Verizon (for now LOL).
I have several people on Pageplus that can't send me an extended text message, meaning a text message over 140 characters. One is an iPhone 4, one is a Fascinate on Superclean ROM, and the last is a Fascinate on Geewiz 2.9. If any of them try to send me a message that longer than 140 characters, it fails to send on THEIR end. I never see it. These same 3 people can send the exact same text that fails to other Verizon phones with no issue.
My phone was originally a Verizon phone that was then switched to Pageplus. When I got it, I put it back on Verizon.
It seems to me that this is an issue with Pageplus, almost like there's some information in their system still that sees my phone as inactive and refuses to send it. The texts fails on the senders end almost like they don't have service. I need to take a chunk of time and call Pageplus support and see if this is even a possibility. Regular texts and picture messages sent from those same phones DO make it thru. I can send all forms of SMS/MMS with no issues. It's only receiving and only from Pageplus customers. If a Verizon customer sends me an extended text, it comes thru no problem.
I would think if it's the ROM, the problem would be evident regardless of the carrier the message was sent from. How could a ROM single out a specific message from a specific carrier? I'm not saying it's possible but it seems like this is a system issue on Pageplus side.
Thanks for the suggestions. It helps validate the steps I've taken and my thought process to solve it.
Well, I spent about 2hrs on the phone between Pageplus and Verizon tech support. Each blamed the other for the issue but ultimately Verizon is looking into it. Made to Level 3 support for whatever that is worth. Supposed to get a call back after they pour thru whatever they have to look thru. We'll see. They all agree that if the phone can receive EMS texts (Verizons extended text message protocol), the phone itself can't distinguish between carriers. The settings for each are the same. Since Pageplus and Verizon use the same system/network, it SHOULD work and can't really be my device. It's something on one of their networks.
Oh... and nobody has ever heard of something like this ever happening....which gives me great confidence that it will get resolved... LOL
Latest... tech support has been less than helpful... SURPRISE! LOL
They said that my phone is rejecting the messages but can't explain how Verizon Extended messages get thru but not Pageplus...which uses the exact same system. Not sure what else to do than maybe try a different ROM to see if it really is Geewiz or not...or maybe swap a device on the account too.
Creepingdeath2 said:
Latest... tech support has been less than helpful... SURPRISE! LOL
They said that my phone is rejecting the messages but can't explain how Verizon Extended messages get thru but not Pageplus...which uses the exact same system. Not sure what else to do than maybe try a different ROM to see if it really is Geewiz or not...or maybe swap a device on the account too.
Click to expand...
Click to collapse
I would definitely try other roms... Not surprised about Verizon support lol...

Can't Send MMS But Can Receive

Been waiting on AT&T to get back to me, having opened a tech ticket (On Sunday) to resolve issue. I can receive MMS messages, but I can't send one. Regular SMS not a problem. Have no issue with my Data connection. Reviewing the logcat file, I see a HTTP 502 error bad gateway showing up when the error occurs. So I am wondering if this is an issue with the HTC Phone on AT&T Network.
I have tried using different APNs, but that doesn't have any effect. I then decided to try a different ROM from Stock, and installed Venom latest. That had no effect.
So anyone else having an issue with sending MMS on AT&T with the M9?
dratsablive said:
Been waiting on AT&T to get back to me, having opened a tech ticket (On Sunday) to resolve issue. I can receive MMS messages, but I can't send one. Regular SMS not a problem. Have no issue with my Data connection. Reviewing the logcat file, I see a HTTP 502 error bad gateway showing up when the error occurs. So I am wondering if this is an issue with the HTC Phone on AT&T Network.
I have tried using different APNs, but that doesn't have any effect. I then decided to try a different ROM from Stock, and installed Venom latest. That had no effect.
So anyone else having an issue with sending MMS on AT&T with the M9?
Click to expand...
Click to collapse
Ruu and start over. Something has happened somewhere. I can't think of anything but a setting that would cause that. I would only backup your photos etc, i would not restore back to your current setup. Use ruu.exe or sdcard method, not fastboot method.
an0ther said:
Ruu and start over. Something has happened somewhere. I can't think of anything but a setting that would cause that. I would only backup your photos etc, i would not restore back to your current setup. Use ruu.exe or sdcard method, not fastboot method.
Click to expand...
Click to collapse
I'm going to wait for AT&T I think it's an error on their end. Supposed to hear by Friday.
I have had that exact problem with a different device before and it was an issue on the network side, not the device. They had to do some reprovisioning with line and that fixed it up. It is ridiculous that they are making wait so long when it is such an easy fix. Have you tried sending an MMS to yourself? Sometimes this helps with the provisioning.
Sent from my HTC One M9 using Tapatalk
fernandezhjr said:
I have had that exact problem with a different device before and it was an issue on the network side, not the device. They had to do some reprovisioning with line and that fixed it up. It is ridiculous that they are making wait so long when it is such an easy fix. Have you tried sending an MMS to yourself? Sometimes this helps with the provisioning.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
Yes I have tried that, and sometimes it works but mostly doesn't. Supposed to hear back today.
AT&T never got back to me, so I had to call them. The girl I was working with seems to think it's the SIM card. That doesn't make sense to me, because if it works with the Interwebs, Facebook, Instagram,and I can recieve MMS, then I would think it's not the SIM card, whatever. Am going to test it the SIM card on my S4 to see if that makes a difference (Don't think it will.)
The people that answer the phone when you call are the first level of support. They know very little when it comes to technical support. If turns out not to be the sim card, calk back and ask them to pass you on to the next level of support.
Sent from my HTC One M9 using Tapatalk
fernandezhjr said:
The people that answer the phone when you call are the first level of support. They know very little when it comes to technical support. If turns out not to be the sim card, calk back and ask them to pass you on to the next level of support.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
I agree, the person I spoke with last Sunday elevated me to a next level tech who was still unable to figure it out. After trying a new sim card which still didn't work, I did a data reset from settings. It fixed the problem, and I still had root
fix
go into Apps manager go to all and find, [MmsService] in there you will find how to turn it back on had the same problem.
borg00 said:
go into Apps manager go to all and find, [MmsService] in there you will find how to turn it back on had the same problem.
Click to expand...
Click to collapse
Thanks I'll keep that in mind!

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