[Q] Can't sign into Google Account - Android Q&A, Help & Troubleshooting

Everytime I try to log into my Google account I receive that error message. I don't know where to go from here. I did a factory reset and still nothing. Please help.

Do a check of the following:
1. Are you connected to internet? (Seems dumb but try)
2. Do you have secured connection enabled into google settings? It'll keep looking for 'https' not http so if it cant find a secure connection it won't connect.
3. Do you have 2 step verification enabled? Generate an app specific password then.
4. Finally if it's a device problem then root your device. Uninstall gmail/g+/youtube (BEWARE: dont uninstall any services. Just uninstall the apps) then download them from the playstore n try signing in.
Sent from my GT-B5330 using XDA Premium 4 mobile app

ker4orcas said:
Everytime I try to log into my Google account I receive that error message. I don't know where to go from here. I did a factory reset and still nothing. Please help.
Click to expand...
Click to collapse
Simply install Google play services manually..
You will find that in gapps zip.. named prebuiltGMS
Hit thanks if i helped you..

Related

is there anyway to reset gmail acc or chnge it?

hope someone could help me..
just wanna know how..cause i cant use my market..as i opened it..
it keep asking for my password for my acc..
i keep on entering my pass bat the market doesnt recognize it..
huhu..hoping for way
..but not factory reseting hpefully..
got galaxy ace stock froyo..2.2.1..
thnx in advance..
geraldgeron said:
hope someone could help me..
just wanna know how..cause i cant use my market..as i opened it..
it keep asking for my password for my acc..
i keep on entering my pass bat the market doesnt recognize it..
huhu..hoping for way
..but not factory reseting hpefully..
got galaxy ace stock froyo..2.2.1..
thnx in advance..
Click to expand...
Click to collapse
sounds like you are using two step auth for you google account and try to enter your account password. You need to enter a application specific password that you can generate in the webinterface for your account
coolya said:
sounds like you are using two step auth for you google account and try to enter your account password. You need to enter a application specific password that you can generate in the webinterface for your account
Click to expand...
Click to collapse
no im not..
im using only one acc..
and i tried to go on market and booom..it ask me with the
pass of my gmail acc..then i tried entering..doesnt work..huhuh..
thnx for helping..
geraldgeron said:
no im not..
im using only one acc..
and i tried to go on market and booom..it ask me with the
pass of my gmail acc..then i tried entering..doesnt work..huhuh..
thnx for helping..
Click to expand...
Click to collapse
Try to delete your Google acc.. from SETTINGS and ADD it again.
CHEERS!
casiocas said:
Try to delete your Google acc.. from SETTINGS and ADD it again.
CHEERS!
Click to expand...
Click to collapse
you cannot delete ur google account. the only way is reset the phone.
there are trick to delete this account from root explorer but i forget where the tutorial.
xizzat said:
you cannot delete ur google account. the only way is reset the phone.
there are trick to delete this account from root explorer but i forget where the tutorial.
Click to expand...
Click to collapse
If you go to SETTINGS-ACC... and click to your GOOGLE acc.., then you get to another screen, where you CAN delete your account.
CHEERS!
casiocas said:
If you go to SETTINGS-ACC... and click to your GOOGLE acc.., then you get to another screen, where you CAN delete your account.
CHEERS!
Click to expand...
Click to collapse
have you tried click that delete button and successfully delete ur google acc?
yeah..it wont work..if u try to click dlete..it will prompt a msg..that u have to factory reset to erase it..
id try the one guide about root explorer..
but it also delete my set trick of vpn..huhuhu..hope theres another way..
Well I could delete mine no problem.
XDA ♥
Heres a good tutorial, hope it works for u
http://aazee.com/android-phones/how-to-remove-your-google-account-from-android-phones/
Sent from your phone
consegregate said:
Well I could delete mine no problem.
XDA ♥
Click to expand...
Click to collapse
nice..no luck for me.
geraldgeron said:
hope someone could help me..
just wanna know how..cause i cant use my market..as i opened it..
it keep asking for my password for my acc..
i keep on entering my pass bat the market doesnt recognize it..
huhu..hoping for way
..but not factory reseting hpefully..
got galaxy ace stock froyo..2.2.1..
thnx in advance..
Click to expand...
Click to collapse
I think, if you ROOT you phone, then you can delete it. If not, then its WORKING ONLY in custom ROM-s(IMAO).
CHEERS!
an0nym0us_ said:
Heres a good tutorial, hope it works for u
http://aazee.com/android-phones/how-to-remove-your-google-account-from-android-phones/
Sent from your phone
Click to expand...
Click to collapse
as i browse the link i have question
Method 1
Open Menu, and go to Settings.
Select Applications and then go to Manage Applications.
Look for the app “Google Apps” and tap it.
Now tap the “Clear data” button.
Now, in the Notifications (top of the screen) you will see a new notification.
Tap “Your account must be updated”.
Now enter your new Google account info.
Reboot your phone and you’re all done!
Your new Google account should be up and running now. Now you just need to get your contacts back and your phone will be just like it was before.
what google app was talking about?
in my ace i dont have "google app"
i have here
google backup transport
google partner setup
google search
google service framework
so what to do?
geraldgeron said:
as i browse the link i have question
Method 1
Open Menu, and go to Settings.
Select Applications and then go to Manage Applications.
Look for the app “Google Apps” and tap it.
Now tap the “Clear data” button.
Now, in the Notifications (top of the screen) you will see a new notification.
Tap “Your account must be updated”.
Now enter your new Google account info.
Reboot your phone and you’re all done!
Your new Google account should be up and running now. Now you just need to get your contacts back and your phone will be just like it was before.
what google app was talking about?
in my ace i dont have "google app"
i have here
google backup transport
google partner setup
google search
google service framework
so what to do?
Click to expand...
Click to collapse
i also dun understand what they mean by google apps . but i found another solution but u need to root ur phone first in order to do it. just refer to this website http://www.sleetherz.com/android-ne...on-android-market-without-factory-reset/2511/
1. Download Root Explorer from Android Market
2. Explore to /data/system/ and find this file : accounts.db
3. Delete that file (accounts.db)
4. Reboot your Android device.
5. Walla…you can register another account
Click to expand...
Click to collapse
im not trying it btw because im not going to delete my current google account. but they said the installed apps is safe. n u just need open the market again and fill ur new google account again.
yeah this works.....
bur you must root first the mobile.....
nice find.. thank you for this method.. it works.
Remove Or Change Google Account On Android
1) From the Menu > Go to Settings on your Phone
2) Select Applications > Select manage applications option
3) Under App -find GOOGLE APPS
4) Tap on the Clear Data button
5) Once cleared, wait for account update notification
6) Type in your new google / gmail account
7) Restart your Android Phone – It’s Done

problem accessing into market?

I have recently install a new Rom in my x8.... it seems that I can't access into the market....
It says that I have to create a new account... when I click yes... nothing come out... can anyone help me!!.. my Rom is update-FroyoBread.v023b... pls help me
You may need to ask this question in the thread for your rom.
I assume you have a Google account, correct?
Are you signed in on your phone under "accounts and sync"?
Market needs a working Google account to function. You may meed to get to a computer and verify or create a Google account.
Sent by Supersonic!
jimyong said:
I have recently install a new Rom in my x8.... it seems that I can't access into the market....
It says that I have to create a new account... when I click yes... nothing come out... can anyone help me!!.. my Rom is update-FroyoBread.v023b... pls help me
Click to expand...
Click to collapse
You can try and goto Settings---Applications---Manage Applications---Show All Applications
---goto Market and then clear the cache, and the Clear Data. Then open up Market again
and then try to reconnect your device. Again, you must have your device connected to an active Gmail account in order to use the market successfully.

[Q] cant establish a reliable data connection

hen i try to login in my gmail account or the apps assoicated with the google account this error occurs "cant establish a reliable data connection to the server"
i have tried several tips n tricks but nothing worked out
i have reset the factory data also
plz any one can tell me is there any other way to sout out this problem
Tehreem Fatima said:
hen i try to login in my gmail account or the apps assoicated with the google account this error occurs "cant establish a reliable data connection to the server"
i have tried several tips n tricks but nothing worked out
i have reset the factory data also
plz any one can tell me is there any other way to sout out this problem
Click to expand...
Click to collapse
Note:- You must have rooted your phone.
simple method for this problem is
download lucky patcher
install it and open it
grant root access
swipe bottom bar
click on block google advertismement
click on clear the local hosts files
restart your phone
you are done
click thanxx if this method works for
you pls
Sent from my ST21i using XDA Premium 4 mobile app

[Q] Play Store stopped working

All of a sudden Google Play Store stopped working. When I try to start it up, I get a screen "Authentication is required. You need to sign into your Google Account." and a [Retry] button. When I press the button, I get the same screen again.
I've checked that there's no firewall, my Google Account is working (checked from the PC), I've cleaned the Play Store data, all to no avail. I tried removing the account but that is not allowed, I need to do a factory reset for that -- something that I'm not particularly looking forward to.
Any idea what is going wrong and how I can recover?
sciurius said:
All of a sudden Google Play Store stopped working. When I try to start it up, I get a screen "Authentication is required. You need to sign into your Google Account." and a [Retry] button. When I press the button, I get the same screen again.
I've checked that there's no firewall, my Google Account is working (checked from the PC), I've cleaned the Play Store data, all to no avail. I tried removing the account but that is not allowed, I need to do a factory reset for that -- something that I'm not particularly looking forward to.
Any idea what is going wrong and how I can recover?
Click to expand...
Click to collapse
clear data for google services framework, and force close it and reboot, or idk, downgrade the play store, also its odd that u cant remove ur acc, it should let you remove it if u go in settings accounts and as far as i can remember long press your account, hope i helped
Ranomez said:
clear data for google services framework, and force close it and reboot,
Click to expand...
Click to collapse
That did not make a difference.
or idk, downgrade the play store,
Click to expand...
Click to collapse
How can I do that?
also its odd that u cant remove ur acc, it should let you remove it if u go in settings accounts and as far as i can remember long press your account,
Click to expand...
Click to collapse
When I try this, it asks for confirmation, I press 'Remove account' and then comes a dialog similar to "this account is required by some applications, you can only remove it by resetting the phone to factory defaults (...)".
sciurius said:
How can I do that?
Click to expand...
Click to collapse
im not sure if u can, but if u installed the market using the froyo gapps installer in a thread from here you should be able to go to settings->applications->manage apps and find play store and click on it and downgrade, a button where uninstall would normally be, also u could tell me ur device and android version and where u installed gpps from, thatd really help me at helping you out
Ranomez said:
im not sure if u can, but if u installed the market using the froyo gapps installer in a thread from here you should be able to go to settings->applications->manage apps and find play store and click on it and downgrade, a button where uninstall would normally be,
Click to expand...
Click to collapse
My button reads [Uninstall updates]. After doing so, I get the old Market application again. However, when I start it, I get "Error: Authentication required. Please log into your Google account."
I tried uninstall Market and restore (from TitanumBackup) - no difference.
also u could tell me ur device and android version and where u installed gpps from, thatd really help me at helping you out
Click to expand...
Click to collapse
Archos 10.1IT running UrukDroid 1.6.4 (Based on stock archos Froyo 2.2)
Actually, I have the feeling that Market (and Play) try to start some authentication service, that fails or is missing.
sciurius said:
My button reads [Uninstall updates]. After doing so, I get the old Market application again. However, when I start it, I get "Error: Authentication required. Please log into your Google account."
I tried uninstall Market and restore (from TitanumBackup) - no difference.
Archos 10.1IT running UrukDroid 1.6.4 (Based on stock archos Froyo 2.2)
Click to expand...
Click to collapse
hmm............try using the program u used to install market again, but first try after uninstalling updates to clear cache and data for google services framework and market, and also try to force stop them, otherwise try to reuse the app u used to install market
I removed the google apps and reinstalled them (several times, several ways). Finally success after reinstall using ArcTools. Now I can start Google Play. I asks me to create an account and it seems to work again.
Thanks for the assistance!
Again, I lost Google Play. Same symptoms: it says I need to sign in or create an account first, but doesn't give me the opportunity to do so.
I removed everything Google related. Re-installed Market (using ArcTools) but Market just doesn't get installed. Similar when trying to install Play using ArcTools: all tools get installed but there's no Play.
When restoring Market or Play from backup I have the same problems decribed in the beginning of the message.
Really puzzling - and frustrating.

How to fix: Can't establish a reliable connection to the server

Yesterday i flashed new kernel and the google play did the "No connection" error.
I tried many options excluding factory reset, it was the last option to try.
I tried clear data and catch of the play store and the google play services and it didn't fix it.
I tried to fix permission in the recovery, to remove the google account and when I tried to enter the account again, the phone shows me the error: "Can't establish a reliable connection to the server".
I tested many fixes that I saw on the internet but again WITHOUT FACTORY RESET.
I tried many things myself, and wow!! I tried to find an option how to fix it!!!
I decided to show you the option!
Let's start!
1. When the message appears ( ^^up to this^^ ) click on the next button.
2. Now if you will click on the log in button, it will show you the error again. So click on the register button. Enter any details you want, it will not help you in the future. Now when you finish to enter the details, go to the google play, it's will works now!!
3. Now go to the settings app, and remove the account you added last minute.
4. Press on the add account bottom and click on the google icon. Now you can add your google account without any error!!!
Enjoy !!
Which ever username I enter it says it is not available.
same problem
sirius_gamer said:
Which ever username I enter it says it is not available.
Click to expand...
Click to collapse
same problem
just flashed 6.2.b.0.200 and i cant log in to my google account nor google play or gtalk.
syed sono said:
same problem
just flashed 6.2.b.0.200 and i cant log in to my google account nor google play or gtalk.
Click to expand...
Click to collapse
There was a problem with PTCL actually. Dont know what they were doing -_- Just wait for a few days it'll get resolved automatically.
Sent from my Xperia S using Tapatalk 2
I think I found another option to fix it, just to go to the host file and delete it.
After it to do a reboot and that's it.
try this
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