[Q] Power/Shutdown Menu Randomly popping up - Galaxy S III Q&A, Help & Troubleshooting

My samsung galaxy i9300 has been working great for a year and suddenly started to act funny.
One day it works without any problem, then from nowhere, phone lying on the table and the power/shutdown menu starts randomly appearing and popping up, like I would want to turn the phone off or restart it. And Im not even touching it.
I tried many different ROMs, official, custom, I took it to the samsung service and they changed the power button.
I tried different batteries, chargers, switched the main board to different s3 phone, but it still, once in a while, does that popping up power off menu thing.
If I let the menu appear for a certain period of time and do nothing, the popping up frequency gets higher and higher until it restarts the phone and then ends in bootloop.
Sometimes if I remove the battery for a certain period of time, the phone starts up and works like nothing happened a minute ago. Other times it does not boot up and stays in bootloop.
I figured out that if I continue to push power button in a one second intervals after powering the phone, it continues to boot up and starts up. I enter the PIN code and then the phone either acts again like nothing happened, or starts the popping thing again.
If I keep pushing the power button while the popping up shutdown menu is happening, I kind of cancel the whole thing and phone works okay, ending again either in no problem state and working like a new phone, or restarting itself and bootlooping.
It doen not happend at certain time or while doing any specific activity or while in specific app, or anything, totaly random thing, sometimes during the call, week later during the night, 2 days after in my pocket, 10 hours later while lying on the table.
Thank you for any ideas what could be causing this.

Better ask for a new replacement from Samsung.
Sent from my GT-I9300 using xda app-developers app

I had this exact same issue. It's simply the power button acting funny/getting stuck. Mine got changed and now everything works as it's supposed to again.

badaeng said:
I had this exact same issue. It's simply the power button acting funny/getting stuck. Mine got changed and now everything works as it's supposed to again.
Click to expand...
Click to collapse
He alr said he took it to samsung to ask them to change and they did alr. Unless samsung didnt fix it properly, it shldnt be tat case.
Sent from my SM-N9005 using xda app-developers app

It acts really wierd. Its been working for another 3-4 days, and then yesterday, the issue started again for like 5-10 minutes. Since then, its been okay again. The power button is perfectly fine, I even tried to dissambly the whole phone, power button is not loose at all.
It feels like there is some kind of interuption for a while and it starts the issue. I dont understand much about frequencies, but could any radio frequency or whatever cause such a thing?

Related

[Q] No Power at All

So something very weird has happened..
I had my phone plugged in charging as I was going to sleep, everything was working fine. I wake up 4 hours later, and go to check my phone but nothing happens, and I notice that I have no charging light, nothing. I unplug the charger and plug it into my computer...nothing, I try a different cord...nothing. I tried holding the power button, but still nothing. I'm really confused as to what could have happened, because like I said it was just sitting there charging, I don't keep any open water anything near it either, so that couldn't have happened.
My phone is rooted, and is s-off, I was running MeanRom 4.3 when this happen, and it had been on that for 4 days without any issues.
Any Ideas what could have happened, or what I can?
so quick update, phone started rebooting like crazy all of a sudden. I heard it vibrate on my night stand, and noticed it was on the HTC boot screen, then it went black, and did it again. So I held power+volume down and got to the bootloader, but again it just randomly rebooted while it was in bootloader, as it was restarting it made it to the start up animation, however just went black again for about 3-4 mintues, then started rebooting again....I am very confused...
Well I had the same problem, but my phone Never got reboots or anything just dead.. Ended up with service on guarantee and they had to change the moderboard of my phone
Sent from my GT-I9100 using Tapatalk 2
man I hope that not the issue, but its rebooting like crazy now, and I actually rebooted enough to fully boot at one point, and the weird thing is, the Back buttong, home button and recent apps button were flashing, just like they do when you hold the power button in...
cvinton07 said:
man I hope that not the issue, but its rebooting like crazy now, and I actually rebooted enough to fully boot at one point, and the weird thing is, the Back buttong, home button and recent apps button were flashing, just like they do when you hold the power button in...
Click to expand...
Click to collapse
I had the same problem with my first 2 EVOS, the just went dead but in my case they never came back up, Sprint replaced both under the 2 weeks warranty period... Bad batch maybe?
elculito said:
I had the same problem with my first 2 EVOS, the just went dead but in my case they never came back up, Sprint replaced both under the 2 weeks warranty period... Bad batch maybe?
Click to expand...
Click to collapse
Well looks like a trip to Best buy at lunch today (I have the Bestbuy insurance because there is no fee for insurance claims...)
I'm just worried that while I'm there that it will try to start bootlooping, and they will see the text on the "Quietly Brilliant" screen, or it will go far enough to show MeanRom's boot animation, and they will stop the thing on the spot. After posting this morning it has had 2-3 sessions of wild boot loops, where it is continuous every couple of seconds rebooting. In the 3 minutes I've been typing this, it has gone through probably 10 cycles, each time making to the end of the Quietly Brilliant HTC screen where it shows the "This build is for HTC Development only..." yikes...
Best buy doesn't care if its rooted man. I brought in 2 rooted EVO's and exchanged them on the spot. Most of them don't even know what root is. If they did they don't know about the HTC dev screen.

Is my Galaxy hardware fried? Question about constant reboots.

So last week my phone started acting a bit strange. The side power button began not functioning properly. Basically - when I press the button to turn the screen off it is unresponsive 90% of the time, or it will load the "Shut-Down Menu" on even the slightest touch. Furthermore, my phone will constantly just shut off. Sometimes this happens when I am using the phone or other times when I'm just trying to turn the screen off the whole phone will just shut down.
There seems to be no constant circumstance that makes the phone shut off, it happens all the time!
I have had it ROMed for the last several months and the ROM I was using at the time it started had absolutely no issues at all. I upgraded to a JB ROM a few days ago and the SAME problem is still there.
Even further, when I am in the CWM Recovery the Power Button (which is used for Enter) is a bit funky (works about half the time) and it will STILL force shut down in CWM.
Also, this happens when phone is plugged in so I don't think it's a battery thing?
Does this seem like a software or hardware problem.... thanks for the thoughts.
dsebbs said:
So last week my phone started acting a bit strange. The side power button began not functioning properly. Basically - when I press the button to turn the screen off it is unresponsive 90% of the time, or it will load the "Shut-Down Menu" on even the slightest touch. Furthermore, my phone will constantly just shut off. Sometimes this happens when I am using the phone or other times when I'm just trying to turn the screen off the whole phone will just shut down.
There seems to be no constant circumstance that makes the phone shut off, it happens all the time!
I have had it ROMed for the last several months and the ROM I was using at the time it started had absolutely no issues at all. I upgraded to a JB ROM a few days ago and the SAME problem is still there.
Even further, when I am in the CWM Recovery the Power Button (which is used for Enter) is a bit funky (works about half the time) and it will STILL force shut down in CWM.
Also, this happens when phone is plugged in so I don't think it's a battery thing?
Does this seem like a software or hardware problem.... thanks for the thoughts.
Click to expand...
Click to collapse
It appears it is a hardware problem with solely the power button. When you press and hold the power button, it will reboot the system without warning, so it could be constantly "depressing" the power button.
Volcomstone000095 said:
It appears it is a hardware problem with solely the power button. When you press and hold the power button, it will reboot the system without warning, so it could be constantly "depressing" the power button.
Click to expand...
Click to collapse
Yeah that would make sense... ughhh...
Well, I guess it's a good excuse to get the S3.
dsebbs said:
Yeah that would make sense... ughhh...
Well, I guess it's a good excuse to get the S3.
Click to expand...
Click to collapse
Haha quite possibly! I'd try calling AT&T and maybe see if you can get a refurb if it's under warranty.
Same thing started happening to mine. The power buttons ****ed. Yesterday, it stopped working almost completely. I'm sending it in for warranty tomorrow. It was a ***** trying to reset the phone in recovery after flashing stock, I had to press the power button repeatedly to get the click the register and it powered down a few times.
If you can't get it fixed under warranty. Do a search for power switch problems on captivate. The switch on that phone has the same problems. I have cleaned my captivate power switch a few times using contact cleaner and it works good. Sorry I'd post a link but I'm using the phone app now.
Sent from my SGH-I777 using xda app-developers app

[Q] Phone won't turn on (black screen) but it vibrates once every 34 seconds

I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
FinZ28 said:
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That's the first thing I tried. I get nothing when i plug it into my comp. Nothing pops up in device manager. The comp doesn't detect it at all.
And I was running the 8/23 release of carbon 4.3 and I didn't have one problem with it until this happened :\
EDIT: The phone's battery finally ran out. It stopped vibrating and after a bit i plugged it in. After a few min it just starting doing it again.
I disassembled the phone and removed the battery for awhile hoping it would somehow help. Didn't do anything. It showed the flashing charge light (like when it's really low) for maybe a minute then it stop lighting up at all. Sometimes if i leave it unplugged for a bit and plug it back in it will flash the light again. That's about all I'm getting out of it now.
I'm thinking something failed internally. It happened while it was on and I was using it so there's no possibility that it was from a flash or anything like that.
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
BiNiaRiS said:
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
Click to expand...
Click to collapse
did you resolved it i'm having same had same issue as you mine is htc sensation but think is the same thing ive replacet the digitizer some day ago and it was working very good untill it start to vibrate and than died, now it flashes an orange light when i try to charge and after a while stops but i cant power it on nothing hapens when i press power button
Did you resolve the issue?
Did you ever resolve this issue? My Evo LTE started doing the exact same thing this evening and all of the Sprint stores are closed until tomorrow. I figure it's something internal that died and I can't see what it's trying to do... I guess you just got the replacement and didn't ever get it resolved with that particular phone?
BiNiaRiS said:
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Click to expand...
Click to collapse

[Q] Phone stuck rebooting

Really hope someone can help me here.
I rooted, and put CM10.2 on my phone a month or two ago (don't play that much with ROMs, etc), but fancied a change from stock.
Anyways, it's been fine (although battery life not quite as great as before, but hey ho), this evening just got a WhatsApp message, dropped the notification bar down, clicked on it to open Whats App, and the phone rebooted... And then continued to just reboot over and over after 2-3 seconds (showing the i9300 Samsung logo with the red ! in the top left).
Removing battery stops this obviously, but weirdly when I put the battery back in boots straight away, and continues to just loop like that. Holding power, home, vol up/down makes no difference (been playing with this for about an hour now, and searching other peoples solutions, someone said 5 times wait, and release). Just can't get anything other than this loop, just weird that I can't actually turn it off either.
Suggestions please?
Thanks Gunja
Booting as soon as battery is inserted indicates power button sorted out, try wiggling it or seek a repair.
Yes I believe thats the case, as I have actually got it into the "Accept different OS" mode, stays there for 2 seconds and reboots. Nothing seems physically weird about the power button.
It did the sudden die thing a few months back, and I returned it to Sammy UK and they fixed it (due to 2 year warranty) in 2 days. It's still under 2 years old, so will give them a call. Was rooted before, but didn't show the red ! in the left left. Hope that they don't mind that, as this does seem to genuinely be a physical hardware problem not software.
If you just hold the power button on the S3 when it's booted, just it just turn off eventually? How annoying, 2nd problem with it in the last 4-5 months, wonder if will get another sammy when upgrades due in a couple of months. Lets see how their support is again this time round!

Question Realme GT 5G just turned off - now in bootloop

Hi,
Just few minutes ago my brand new phone just broke on me. I was holding it in my hand, locked screen, like minute later I tried to unlock it to no avail, screen just stayed black. There was a sound when I touched it by the fingerprint sensor, but no light up from behind the screen. I tried holding down power, then power+volume up, phone only vibrated, no reaction on the screen. I've connected it to the charger, and now it seems to be in bootloop - screen is turned off, and every few seconds phone vibrates. I've managed to somehow turn it back on once, phone booted to system, everytthing worked just fine, then I locked screen and it just stayed black, now I can't reproduce that, can't even turn it off, it's just vibrating every so often. Did it really brick in my hand? Software of Hardware? Everything worked just fine, maybe battery was draining a little bit too much for my taste, (15-20%/hour with screen on+lte/wifi) but 120Hz refresh rate+bright setting and AOD turned on 9am-9pm could do that. Do you guys have any suggestions, or I'm expecting trip to the service?
Sorry, but i cannot guess any reason. I am stumped as this bootlooping shouldn't beb happening... Very strange. May be its better to show it to service center guys.
Btw, i had tried this on my previous android phone to shut it down, like a hard shutdown. I had pressed power + volume down + volume up keys together to shut it down completely. Basically by pressing all the 3 keys. If you want to try, you can try it. I have not tried it on my GT, but had used it on Oneplue 2 and Honor View 10.
Hope your issue gets resolved asap...
Okay, I've contacted support via livechat, they told me it's definetly just software glitch, and to resolve this I have to wipe dialer cache (?) and all system settings - I did it, everything worked just fine, but today, again, same thing happened. First time phone just died in my hand, second time it was while listening to music via Pulsar, today I was just sharing wifi as a hotspot, phone randomly broke connection and would not unlock, but still I could tell it was on, because of vibrations and sounds. Not a software glitch after all? If I manage to unlock it I'll just recover it to factory settings, we'll see if that helps, but I don't like the sound of that.
What apps are -you- installing?
Launchers and power management apps are prime suspects...
Otherwise, mobo failure. It may be firmware but how far do you want to take it?
It should run fine out of the box.
Last time I played with launchers was with good old SGS about 5 years ago, only app out of ordinary was AccuBattery to check that SoT drain, but could it make such a damage without root privilages?
d4m4in said:
Last time I played with launchers was with good old SGS about 5 years ago, only app out of ordinary was AccuBattery to check that SoT drain, but could it make such a damage without root privilages?
Click to expand...
Click to collapse
Accubattery isn't the culprit...

Categories

Resources