Google Play Store stuck on loading - Galaxy S II Q&A, Help & Troubleshooting

Hello I have the Galaxy S II from T-Mobile T989 (I cant find the correct forum) my Google Play Store always is stuck on loading... I've been using over Wi-Fi but I think on 4G does the same thing. I've been able to access it buy deleting cache and data, also by uninstalled store application update, but still after i use it and close it then it get stuck again, I have to always clean cache/data to access it, is there anything I can do to permanently fix this problem?

Edgar J. said:
Hello I have the Galaxy S II from T-Mobile T989 (I cant find the correct forum) my Google Play Store always is stuck on loading... I've been using over Wi-Fi but I think on 4G does the same thing. I've been able to access it buy deleting cache and data, also by uninstalled store application update, but still after i use it and close it then it get stuck again, I have to always clean cache/data to access it, is there anything I can do to permanently fix this problem?
Click to expand...
Click to collapse
Clear data of google play store and google service framework
Reboot
And open it using mobile data
Sent from my GT-I9100 using Tapatalk 2

Related

[Q] Google Play stuck "Downloading", help?

So I just flashed viperROM and rooted via the RegawMOD. Whenever I try to download a app from the Google Play store, it just refuses to download. It'll display the "Downloading" dialog and the icon will pop up in the notification bar, but it won't actually download. I've already tried clearing the Play Store's cache and the Download manager's cache. It didn't help. I am connected to the internet. When I tried downloaded the SwiftKey 3 beta off of their website, it worked. Anyone know how to solve this problem?
i rooted with regawMOD too and i locked my bootloader back and unrooted and i am having the same problem.i even ran ruu and still having the same troubles.
Did you try clearing the data in the google app store in addition to the cache? You will have to sign back in I think but that would be the next step. Otherwise I suppose just wait awhile and try again later after a reboot or something.
I had a similar problem and what I had to do was create a new google account then log into the play store with that account and delete my old google account. Once that's set check if you can download an app with your new google account. If you can then you should be able to log in with your old account and solve the problem.
Evo_Shift said:
Did you try clearing the data in the google app store in addition to the cache? You will have to sign back in I think but that would be the next step. Otherwise I suppose just wait awhile and try again later after a reboot or something.
Click to expand...
Click to collapse
I did try clearing everything. It still wouldn't work.
I noticed this the day I bought the phone.
It's really annoying when I've got app updates. If I click on the batch update button to update multiple apps, it won't complete unless I stay on the update page and keep the phone from going to sleep. Otherwise, the first app will update and the rest will stall on "downloading". This happen pre and post root.
Very annoying.
jimmyg41 said:
I had a similar problem and what I had to do was create a new google account then log into the play store with that account and delete my old google account. Once that's set check if you can download an app with your new google account. If you can then you should be able to log in with your old account and solve the problem.
Click to expand...
Click to collapse
.
Just tried that. It didn't work.
its not you, its the service again.... i just flashed CM9 on my TF101 and am having the same issue as you describe .....probably an apple injunction on app patent infringement
not sure if this helps but worked for me.disconnect from your wifi if connected and just try to redownload the app.my wifi is good but foe some reason it won't work with wifi.
Not sure what is going on...mine isn't working either. My girlfriend is on straight talk, the t mobile part, i am on straight talk also, the att part. Neither are working on wifi or cell data. Stuck at downloading.
Its working again, i didnt do anything except try later
Sent from my GT-N7000 using XDA
And its working again, but no apparent reason.
WiFi_N said:
So I just flashed viperROM and rooted via the RegawMOD. Whenever I try to download a app from the Google Play store, it just refuses to download. It'll display the "Downloading" dialog and the icon will pop up in the notification bar, but it won't actually download. I've already tried clearing the Play Store's cache and the Download manager's cache. It didn't help. I am connected to the internet. When I tried downloaded the SwiftKey 3 beta off of their website, it worked. Anyone know how to solve this problem?
Click to expand...
Click to collapse
A lot of people have been having that problem...its Google that's causing the problem...its not us or the phone itself...
Sent from my HTC EVO 4G LTE using Tapatalk 2.
I am having this for 2 weeks, 2 phone have the same issue. Try to flash different ROM but fail
It must be google, what the heck they are doing!
Really irritating.... I, too, have this issue occasionally, usually on a large download ... like Sky Safari Pro (570 mbytes). Two months of this and my Note freezes during the episode. Only solution I have found is to turn off WiFi, power down, remove SIM and restart. Only then can I kill the download in Google Play. I have seen this on 3 different stock ROM's and 3 different Customs. GB and ICS. Currently on ICS XEU.
Usually waiting an hour or two and then it's okay.... batch updates are a real killer with this and I also see the first download okay then the rest hang and have to be shut down manually.
Google????????
Looks like this thread is closed..coz its back to working here..
Now i'm experiencing the same exact thing. T_T
I created a new thread..if there are suggestions for a solution..please post there..tq.
~ [Q] I can't seem Install/Update anything from Google Play..HELP!! T_T ~
Edit: Problem SOLVED..follow the link above for details.

[Q] can't access play store (authentication require)

hi guys
I am having some trouble accessing play store
the thing is when I try click on play store icon, play store will lunch and loads and then gives me this error that I need to sign into my google account
and I already have created a google account in my phone and I am using gmail ,google + and etc with it
so what do you guys recommend me to do to solve this problem?
Usual is to clear cache in settings for play store .
jje
I cleared the cache and app data in the application manager in settings but i still get the same error
Wipe your accounts and setup again
Sent from my GT-I9300 using xda premium
I take it is a pop up that gives you options to sign in or sign up? If so, sign in...
You might have not set up play store when setting up the phone and later just added gmail account. In that case you get that pop up since play store isn't configured yet... had that today on my old sgsl after a hard reset!
Hope that helps
Sent from my GT-I9300 using xda premium
Sign out your account then sign in itl fix it
Sent from my GT-I9300 using xda app-developers app
deleted my account and set it up again
didn't work
I will try the factory reset option later
thanks anyway
roostaamir said:
deleted my account and set it up again
didn't work
I will try the factory reset option later
thanks anyway
Click to expand...
Click to collapse
Same here. But my problem is because of the country i live in. Google has blocked it or sth. Where do u live, roostaamir? Can anyone suggest a way around this? I've tried opening market ap by changing proxies from other countries. Didnt work though. I'm still with old android market btw, not google play fyi.
Can anyone suggest a way around this?
Click to expand...
Click to collapse
What country do you live in exactly?
If it's been blocked by Google then usually because there are trade sanctions against that country (Iran, North korea, ...) so helping you bypass them would probably be illegal.
Any VPN proxy should do, however.
Had the same problem with market. Deleting and re-creating device password, cause I use two-step authentication, solved the problem completely.
Because of alot of accounts having crosspaths, you should delete all google accounts and re enter them.
Sent from my GT-I9300 using xda premium
I am having the same issue...
I've -
- deleted cache - failed
- restored settings - failed
- reinstalled official rom - failed
I tried my account on another device and worked fine.
So, did google lock/ban my device??? Are there such cases???
ive cleared cache, cleared data, removed my accounts and reinstalled them, uninstalled updates for play store and used an old version and finally a complete factory reset and nothing works. it still says authentication required. Its so frustrating. i want modern warfare 4 so bad.

Can't download/update apps from Google Play via wifi

I've just flashed the stock rom on my gs2 and now i can't update or install new apps. i was using litening rom before and for a week or so i couldn't managed to update some of my apps, so i flashed from sammobile and the phone's working. But when it comes to updates or installs from google account, they doesn't work.
I've tried all the advices i could find but none of them work including wipe, factory reset, clearing data and cache.
If someone knows what's the problem, please post. I'll be deeply grateful.
Just noticed that i can't do that only via wifi. so it's an isp problem or something else?
Google play
Hi.
Did you manage to fix your problem? I had similar problem. I could only download from the Google Play Store using wi-fi.
I managed to fix it after I deleted my APN proxy and port settings.
Then I could download from Google Play Store using my phone carrier's network. Strangely, I found that after I re-inputted the APN proxy and port settings, it still worked!
dplogik said:
I've just flashed the stock rom on my gs2 and now i can't update or install new apps. i was using litening rom before and for a week or so i couldn't managed to update some of my apps, so i flashed from sammobile and the phone's working. But when it comes to updates or installs from google account, they doesn't work.
I've tried all the advices i could find but none of them work including wipe, factory reset, clearing data and cache.
If someone knows what's the problem, please post. I'll be deeply grateful.
Just noticed that i can't do that only via wifi. so it's an isp problem or something else?
Click to expand...
Click to collapse
Same promlem cant downlload nothing from play store using wifi
SmXtrem said:
Same promlem cant downlload nothing from play store using wifi
Click to expand...
Click to collapse
try deleting ur google a/c, then reboot ur phone and connect to play store after configuring it with ur google a/c and see
Sun90 said:
try deleting ur google a/c, then reboot ur phone and connect to play store after configuring it with ur google a/c and see
Click to expand...
Click to collapse
I got the same problem...
After i've done a factory reset to my phone (btw, it's HTC Desire C)
I am unable to update/download new apps from the Play Store over WiFi.
Actually, i was able to install Dolphin Browser via the Site, but after i tried to install Go Backup the same way, i was unable to download it.
I switched to 3G/H and it's was ok, it started to download it without any problem...
This is strange, i have this problem 2 days now.
Also, i did a factory reset to my router in case it was blocking my phone or something, but thats not the issue as i was thinking.
Thats STRANGE!
Any ideas?
EDIT:
Seems like it downloads/updates whatever it wants
I have updates for:
GMail, YouTube, FB Messanger, Google+, Go SMS Pro, SoundHound and some other ones...
I managed to update almost everything exept the Google's and Top Developer Apps...
Now.. THATS STRAAANGE!
Downloading not done over Wi-Fi
Hi everyone..
I am using my first android phone Galaxy S II from past 10 months. Model no. is GT I9100.
Now one problem come up from yesterday that when i connect my phone to my Wi-fi at home, i can open internet, youtube and the google play store.
But when i try downloading something from the play store, it just shows be the downloading bar but does not download. Now if i do the same with my mobile internet, the app downloads perfectly well. However I am able to download anything on my laptop and my other Nokia mobile. Some of the persons suggested to clear data and cache of Google Play Store that I have done. Even I have also selected uninstall updates of Play store but the problem persists.
Can someone please help.
Thanks
Did u solve ur problem ?????????????
i have the same
Try change DNS to google's (8.8.8.8)
No Luck!!!
folfix said:
Try change DNS to google's (8.8.8.8)
Click to expand...
Click to collapse
I have this problem on my Sony neo L I thought it was the ROM and the WiFi modules that caused the problem and I tried GB,ICS and JB ROMS with no change in the problem then i tried the Google DNS as well still it dosent work!!!!
SOLVED!!!!!!!!
I was using connectify to share my wired internet connection with my other lap and my phone but then I changed the version of connectify which I was using and that's what caused the problem now I am using a different version and the problem is gone I can download apps from play store and use the other gapps.
Sent from my R800i using xda app-developers app
SOLVED!!!!
Go to mobile setting and delete your google (playstore) account.
Reboot
Open Play Store and Login with the same account
Update all ur apps!!
al13nas said:
SOLVED!!!!
Go to mobile setting and delete your google (playstore) account.
Reboot
Open Play Store and Login with the same account
Update all ur apps!!
Click to expand...
Click to collapse
nope still not working....
Remove google account..reboot
Clear cache of playstore
From app manager>Force close to google play store , google play services and google services framework
If there just some apps u can't updated..just unmount ext-sd card and update the app then mount it again
If u r use freedom app ..open the app again & make sure u r stop app
If nothing help maybe the problem in host file ...try install adblock and hide ad then restore the default
Try and give the results
Sent from my GT-I9100 using xda premium
4n00p said:
SOLVED!!!!!!!!
I was using connectify to share my wired internet connection with my other lap and my phone but then I changed the version of connectify which I was using and that's what caused the problem now I am using a different version and the problem is gone I can download apps from play store and use the other gapps.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
This worked for me I had same problem and i couldnt upload images or videos in apps like instagram facebook magito. but now it works fine
Not a single thing works .it worked before a day or two and i also installed nothing.. please help me.
Sent from my A15 using XDA Premium 4 mobile app
Nobody found a solution to this? =/
I'm having the same problem with a Galaxy Nexus... some apps download, other not. Problem only over Wi-Fi...
I'm having the same problem that just showed up yesterday. I have three Android devices that will not download or update an app from the Play Store on my wifi. If I use mobile data - everything works. I went to a public wifi and everything worked. Came back home and still can't download /update.
All other google services work with no issue. Checked router settings and nothing blocked. Restarted router and modem but still not working.
I was having the same problem, until yesterday... that it just started to work again on his own. =/
Maybe it is a problem from our ISP?
xergio24 said:
I was having the same problem, until yesterday... that it just started to work again on his own. =/
Maybe it is a problem from our ISP?
Click to expand...
Click to collapse
You must be right, because after two and a half days it's all working again for me. Kind of a pain since I tried troubleshooting so much.
Change DNS
I was suffering form this problem. I was not able to download the application via wifi. Downloading was working fine with mobile internet.
At last, I have changed my DNS to public Google DNS (via router) and its working ..

Authentication error on Google Play Store

Hi Guys
I'm getting the attached error whenever I try to open Google Playstore from my cell.
I'm on Poland LIB firmware.
Things I've tried :
1) clear cache and data
2) Uninstalled updates
3) installed the latest update of Playstore
4) added a new Id (same error)
5) remove and add the previous Id
Gmail is working fine but playstore is giving me this trouble from past 12 hours.
I can log in to play.google.com without any issues.
Currently I'm accessing it through Mobile Data and have no other connection to check this if it's a connection issue or Playstore issue.
I've done no changes to anything and it was working perfectly fine till yesterday evening.
It started giving me this error all of a sudden
Help please.
Sent from my Samsung Galaxy S3
Bump
Sent from my Samsung Galaxy S3
No way did you just write bump... U aint on fb... Lol
Tfy logging into your gmail on pc and see what phones are registered.
You might need to verify your google account. Just a thought
Sent from my GT-I9300 using xda premium
Have you tried opening the google play, push the options button (the left one) and go to account? Is there any account added? If not, add your account.
PS. No need for bumps or nobody will help you next time...
Sent from my GT-I9300 using Tapatalk 2, designed for humans, not for sheep
I am currently suffering from this same problem. Tried everything you have. Even cleaned data/cache then disabled google play store and rebooted phone. Re-enabled play store, tried to open it... stuck loading. Recleared everything, installed google play from apk, reopen. Still stuck loading after re-entering all information. I have had different apps stop working and had to uninstall them. Reinstalling worked on other apps but when it's playstore system apps turn to fail, can't uninstall fully.
I'm rooted so I uninstalled google play with android tuner app i have bought a while ago. I rebooted the phone and did get LG security error. Sadly when google play was reinstalled, this has not fixed the problem. I am doing a factory reset. Using titanium backup and a external sd card, so restoring my apps wont be too tedious. I feel bad if anyone else encounters this problem. I still don't know how it happen.
eggman89 said:
Hi Guys
I'm getting the attached error whenever I try to open Google Playstore from my cell.
I'm on Poland LIB firmware.
N
Things I've tried :
1) clear cache and data
2) Uninstalled updates
3) installed the latest update of Playstore
4) added a new Id (same error)
5) remove and add the previous Id
Gmail is working fine but playstore is giving me this trouble from past 12 hours.
I can log in to play.google.com without any issues.
Currently I'm accessing it through Mobile Data and have no other connection to check this if it's a connection issue or Playstore issue.
I've done no changes to anything and it was working perfectly fine till yesterday evening.
It started giving me this error all of a sudden
Help please.
Sent from my Samsung Galaxy S3
Click to expand...
Click to collapse
The specifics may vary, but some general pointers to get the playstore working correctly:
1- first force stop the app when clearing cache and data, , and also do it for google play services and google services framework. Reboot with mobile data and wifi off, turn wifi or data on, then try to open playstore again.
2- repeat step 1, but also remove and add again your google account from settings before opening the playstore.
Make sure you're not using firewall apps or ad blocking apps to reestrict data on google play services, once playstore is up and running you can enable them again.
Make sure you're not using autostart managers or apps like greenify on playstore, google play services, or google services framework. You can apply them again afterwards.
Good luck.
QUICK AND DEFINITELY WORKING FIX: Just clear Google Play data and reboot. Then change your Google login password and let the device ask for new password.
Force sync and all will be back to normal....
Crescendo Xenomorph said:
QUICK AND DEFINITELY WORKING FIX: Just clear Google Play data and reboot. Then change your Google login password and let the device ask for new password.
Force sync and all will be back to normal....
Click to expand...
Click to collapse
Had the same problem today for a friend's Samsung Note 2.
This worked for me. Thanks.
Gesendet von meinem LG-H960 mit Tapatalk

Google Play Store is downloading and updating over WIFI only!

Hello Guys,
I have Note 4 N910C running Android V5.0.1 and few days ago I started to face a problem while downloading new apps or updating existing apps from Google Play Store through mobile data as it only stuck on "Downloading...." and it never goes to Counter or Installing phase and while everything else is working very fine on mobile data so I tried to use WIFI and it works which is very weird... I tried a lot of things in order to solve this issue but I failed... I cleared cache, data, uninstalled updates of play store, google play service and google services frame work and I forced close them and I removed google account and restarted my phone but it didn't work with me... I also unchecked all devices from google play settings on the web and checked only this device but it didn't work too... I removed devices from devices and activity through google account settings and it didn't work.
The only way worked with me is after I wiped data and factory reset the phone and I really don't wanna do this again... Any suggestions please??
Sent from my SM-N910C using XDA Free mobile app
dolceka said:
Hello Guys,
I have Note 4 N910C running Android V5.0.1 and few days ago I started to face a problem while downloading new apps or updating existing apps from Google Play Store through mobile data as it only stuck on "Downloading...." and it never goes to Counter or Installing phase and while everything else is working very fine on mobile data so I tried to use WIFI and it works which is very weird... I tried a lot of things in order to solve this issue but I failed... I cleared cache, data, uninstalled updates of play store, google play service and google services frame work and I forced close them and I removed google account and restarted my phone but it didn't work with me... I also unchecked all devices from google play settings on the web and checked only this device but it didn't work too... I removed devices from devices and activity through google account settings and it didn't work.
The only way worked with me is after I wiped data and factory reset the phone and I really don't wanna do this again... Any suggestions please??
Sent from my SM-N910C using XDA Free mobile app
Click to expand...
Click to collapse
I am facing this problem again... Any suggestions guys!?
Check play store options and iff auto update apps on wifi is checked uncheck that I maybe wrong but its worth a shot

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