I have an Ematic EM63 that froze on me one day and now refuses to boot. I've tried to factory reset but it also just freezes and never completes. Can anyone help me with getting this tablet usable again? I wonder if reflashing the stock rom would work but of course I never backed up the tablet and can't find a stock rom image anywhere on the internet.
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glnwst said:
I have an Ematic EM63 that froze on me one day and now refuses to boot. I've tried to factory reset but it also just freezes and never completes. Can anyone help me with getting this tablet usable again? I wonder if reflashing the stock rom would work but of course I never backed up the tablet and can't find a stock rom image anywhere on the internet.
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You may have to check the user manual (p.33) or contact the company directly. Other than that, I don't see much support for this tablet.
The customer support for this company is terrible. I called and explained that I'm unable to factory reset and all they did was send me an email explaining how to. If I could somehow find the stock rom for this tablet I think I might be able to fix it that way. Problem is that since it's not a popular tablet I can't seem to find one anywhere on the internet. If anyone has this tablet and could send me the stock rom for it that would be great.
I've had problems with the tablet ever since I purchased it. I warn anyone thinking about buying this tablet or any products from this company to stay clear.
glnwst said:
The customer support for this company is terrible. I called and explained that I'm unable to factory reset and all they did was send me an email explaining how to. If I could somehow find the stock rom for this tablet I think I might be able to fix it that way. Problem is that since it's not a popular tablet I can't seem to find one anywhere on the internet. If anyone has this tablet and could send me the stock rom for it that would be great.
I've had problems with the tablet ever since I purchased it. I warn anyone thinking about buying this tablet or any products from this company to stay clear.
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Unfortunately, that's the problem with buying generic tablets, there's often little to no support. The benefit of buying brand name tablets is that the opposite is true. Of course you have to pay a bit more but it's worth it in the long run.
Related
I posted earlier after I bricked my SONY tablet S when I tried to flash Jellybean (which I now realize I shouldn't have done).
I contacted SONY about the tablet and told them it was stuck in a boot loop, they had me try and do a hard reset (which didn't work).
They sent a box with a form for me to fill out and to send the tablet back to them. The fine print says that if I opt not to have it repaired after they diagnose the problem it will cost me $100.
Is a software only repair typically much more (or even less?). I am reluctant to send it in for repair if it will be expensive, if it is $100 or less I don't mind. does anyone know the costs?
thanks
soilchemist said:
I posted earlier after I bricked my SONY tablet S when I tried to flash Jellybean (which I now realize I shouldn't have done).
I contacted SONY about the tablet and told them it was stuck in a boot loop, they had me try and do a hard reset (which didn't work).
They sent a box with a form for me to fill out and to send the tablet back to them. The fine print says that if I opt not to have it repaired after they diagnose the problem it will cost me $100.
Is a software only repair typically much more (or even less?). I am reluctant to send it in for repair if it will be expensive, if it is $100 or less I don't mind. does anyone know the costs?
thanks
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Had the same issue... i went to the sony store n they told me it would be $175... I dont think its worth it. Im praying someone will figure how to load adb in sony's new recovery. I have rooted every android device ive owned since the G1 n i have never had this happen to me before.
Peeeezly said:
Had the same issue... i went to the sony store n they told me it would be $175... I dont think its worth it. Im praying someone will figure how to load adb in sony's new recovery. I have rooted every android device ive owned since the G1 n i have never had this happen to me before.
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I hope someone comes up with a solution as well. I am about ready to abandon the tablet (and sony products).
I am debating sending it to SONY since it won't cost me anything to mail it in the fedex box they sent. The form they send with it outlines the minimum cost but only had me sign to acknowledge i will lose data. But there is no way for them to charge me if I opt not to have them fix it. they don't have my credit card information.
I figured the worst case scenario is that they will not tell me the repair cost until I give them a credit card number.
soilchemist said:
I hope someone comes up with a solution as well. I am about ready to abandon the tablet (and sony products).
I am debating sending it to SONY since it won't cost me anything to mail it in the fedex box they sent. The form they send with it outlines the minimum cost but only had me sign to acknowledge i will lose data. But there is no way for them to charge me if I opt not to have them fix it. they don't have my credit card information.
I figured the worst case scenario is that they will not tell me the repair cost until I give them a credit card number.
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At this point a replacement with all the specs, and maybe running jellybean maybe a cheaper option. It's old technology now. I have a bricked one myself, and I wish I would have come here first to see all the threads like this.
It would make sense to me if they treated these devices like Windows or Linux in the sense that you can upgrade if your hardware supports it.
I love these forums because of all the 3rd party support your receive. I have an Optimus G running Kitkat which I am loving right now. Now I tried to bring JB to my Tablet, and this happens. I am still thankful for developement, because I have had many android devices, and this is the first time I have had this issue.
This is clearly an issue with the software, and I would not give Sony the satisfaction. I would imagine that there are alot more people that bricked and want to sent it in. Sony does not want you to recover so easily. I would think they have some way to easily fix this with a Jtag or something. You would be probably be buying a new one soon anyway. Sometimes when something like this happens, it may be best to cut ties.
Hi All!
I;m searching for the factory firmware for the Zeki TBDG874B 8" tablet made by Gigabyte.
Calling Gigabyte for the firmware is like calling the butcher for strawberries, and Zeki is about as useless as teets on a bull.
I've been searching all morning and have come up with nothing.
Tablet will not boot, and important files (resumes and other documents) are stored on it.
It gets to the Zeki logo and thats it. Factory 3e recovery still works, but wipe data/factory reset just locks it up.
ADB won't connect either, so this is my last option.
Any help would be greatly appreciated.
Since there's been no action or reply on this thread, could an admin please delete it? I've given up on getting any help with this device.
Sent from my thumb magnet using Jedi mind control...
This is incredible--I can't find anything on this specific tablet. I have the same issue where my tablet doesn't boot. It gets to the Android bootanimation but that's it. When I try to factory reset/wipe data, the device locks up just as yours days.
These Zeki tablets are trash--or at least the TBDG874B. I've found flashable zips for other devices, but not this one in particular...
Dprotp said:
This is incredible--I can't find anything on this specific tablet. I have the same issue where my tablet doesn't boot. It gets to the Android bootanimation but that's it. When I try to factory reset/wipe data, the device locks up just as yours days.
These Zeki tablets are trash--or at least the TBDG874B. I've found flashable zips for other devices, but not this one in particular...
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I'm trying to contact another developer here who apparently has the firmware image.
The factory image is stored in the mtd6 partition, which I can't access since I've lost root access.
If I could figure out how to push something through sideload to regain root, I might be able to extract the original image.
Sent from my EVO using XDA Forums Pro.
Same happen to my friends tablet. No download mode, Adb doesn't work just says device closed or something similar and no firmware available.
natggg said:
Same happen to my friends tablet. No download mode, Adb doesn't work just says device closed or something similar and no firmware available.
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If I could find someone with a working tablet, maybe I could walk them through the process of extracting the firmware?
Maybe help us all out?
Sent from my EVO using XDA Forums Pro.
PoXFreak said:
If I could find someone with a working tablet, maybe I could walk them through the process of extracting the firmware?
Maybe help us all out?
Sent from my EVO using XDA Forums Pro.
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I know this is an old thread but I have one of these if you guys are still looking. Let me know what you need me to do if you are still interested.
digital81 said:
I know this is an old thread but I have one of these if you guys are still looking. Let me know what you need me to do if you are still interested.
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I'd be interested in a firmware dump if you could get it. Is your tablet rooted or completely stock?
Sent from my EVO using XDA Forums Pro.
I've actually gotten mine to boot, just without the screen coming on. I was able to research and find other devices with the same motherboard and tried flashing their firmware.
Ainol makes devices with the same firmware revision, but they don't have an 8" model with 800x480 resolution, so the screen on mine won't even light up.
Sent from my EVO using XDA Forums Pro.
I've had some luck with getting to the nitty gritty of this old tablet. Using the Ainol firmware built for the batch 3 Crystal, I was able to get a working uboot and image installed, but I'm still trying to figure out what's actually missing from the build that would keep the display from coming on. It's practically the same hardware except the screen size, which the crystal uses a different display. Same Mali-400 GPU, same WiFi, same amount of memory, even the same Micron 8gb nand. I still don't have any factory image to work from, which would show me exactly what's different.
I CAN access some basic functions through adb, but only after flashing the firmware and leaving it on. Turning it off puts it right back in flash mode with no system installed.
I've got a lot more things going on in life to spend more than a couple hours with this thing, but I hope I get somewhere with it soon.
Sent from my EVO using XDA Forums Pro.
I've got a fresh tablet if I can help get that firmware
Where do you stand with getting a firmware dump. I have one of these tablets that went to the way of no longer booting or resetting etc etc and I have one that is still totally working. It is not rooted and in out of the box state and I doubt the owner hardly ever did any updates or anything. I'd like to play around with figuring out how to get this working so if I can be of assistance with my working tablet let me know.
MichaelHess said:
Where do you stand with getting a firmware dump. I have one of these tablets that went to the way of no longer booting or resetting etc etc and I have one that is still totally working. It is not rooted and in out of the box state and I doubt the owner hardly ever did any updates or anything. I'd like to play around with figuring out how to get this working so if I can be of assistance with my working tablet let me know.
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Might as well dump it! Mine's still busted (and I got a much more reliable device to replace it), but a dump would still be greatly appreciated!
dang, nevermind..
digital81 said:
I know this is an old thread but I have one of these if you guys are still looking. Let me know what you need me to do if you are still interested.
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my bad, I was thinking you meant that you had the factory ROM but after coming back and rereading your comment I realize you were talking about the tablet. I should have paid more attention bc I've read this thread b4, including your comment.
Hello everyone,
I might have a big problem.
This morning I booted my HTC One M7 as usual, and when it finished booting it opened a browser tap with a fake whatsapp update. I closed the browser immediately, and five minutes after this, the exact same thing happened. I started thinking how this could happend, and honestly I have no clue. All my apps are from the play store, and I only download documents for school. I haven't even downloaded a new app in the last week, however 15+ of my apps aren't up to date.
I scanned my phone with malwarebytes and it couldn't find anything. I rebooted my phone after the scan, and the problem seems to be gone. I was telling this story to a friend of mine this afternoon, and my mother said that she experienced the same thing, just a couple hours before I experienced it. After further investigation, it wasn't exactly the same. When she opened whatsapp, it asked her to do a weekly back-up of her chats. At first, she closed whatsapp, but when it appeared again, she clicked yes. She wasn't very clear about this, so I don't know if it was a fake menu, or the real deal. I have also scanned her Moto g (2013), and it found no malware.
I don't know if this could be harmfull. Especially because my parents use their phones for mobile banking.
This is a screenshot of my HTC
It could easily have been done through whatsapp. Part of the reason most people have stopped using it. Viruses run rampant I'm just about all of Facebook apps. And no anti virus will find them as they are vastly different then normal viruses.
zelendel said:
It could easily have been done through whatsapp. Part of the reason most people have stopped using it. Viruses run rampant I'm just about all of Facebook apps. And no anti virus will find them as they are vastly different then normal viruses.
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In the Netherlands literally everybody uses it, but it's good to know that this could indeed happen! Should I be worried about this, and what should I do when it returns?
Dark-shot said:
In the Netherlands literally everybody uses it, but it's good to know that this could indeed happen! Should I be worried about this, and what should I do when it returns?
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Yeah I heard alot of people in Europe use it alot, here in the states almost no one uses it really except for kids. Most have moved to hangouts.
If I was you I would completely back up the device and then wipe everything and reflash the device.
Things like this will not be picked up by so called virus scanners.
I'am afraid that it is something like ShiftyBug (https://blog.lookout.com/blog/2015/11/04/trojanized-adware/). In the article it says that you have to install apps from third parties, but I have almost never done that. I have downloaded popcorntime in the past, but I have deletet it almost 6 months ago.
I'm afraid that if I reflash my device, that it will come back fairly soon. Is it possible that it has spread over my wifi network? Because of the fact that my mother got something similar on the same day.
But how do I know for sure that it is a virus? After I restarted my phone (12 hours ago), it hasn't shown up yet. Am I worried for nothing, or is there a big chances that I'm infected?
Thank you for all your replies!
Dark-shot said:
I'am afraid that it is something like ShiftyBug (https://blog.lookout.com/blog/2015/11/04/trojanized-adware/). In the article it says that you have to install apps from third parties, but I have almost never done that. I have downloaded popcorntime in the past, but I have deletet it almost 6 months ago.
I'm afraid that if I reflash my device, that it will come back fairly soon. Is it possible that it has spread over my wifi network? Because of the fact that my mother got something similar on the same day.
But how do I know for sure that it is a virus? After I restarted my phone (12 hours ago), it hasn't shown up yet. Am I worried for nothing, or is there a big chances that I'm infected?
Thank you for all your replies!
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Click to collapse
The key word there is almost. If you reflash the device and it comes back then it maybe something that someopne else downloaded and was shared through your network. As you said your mother also saw it so I would go through her phone as well.
There are many apps out there that do this that are in the play store. So it is all a matter of being careful.
There is a chance. If it is big or not depends on how you use your device. It could also have come from a website someone visited. Im not saying you did but many porn sites are set to infect devices when they visit them.
If it was me. I would just start from scratch with each device and make sure that all the things installed are legit.
You could also run a logcat and try to reproduce it. That would tell you what is causing it.
Doesn't seem dangerous.
JohnColston said:
Doesn't seem dangerous.
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Then you have not been paying attention. Any browser pop that tells you to update an app is 99% an infected apk. It is a common practice for those that take apks and re-package them with malware
After reading more i must admit you are right.... My bad:good:
So I have to flash my phone, aren't there any other options? And if not, how do I reflash The HTC firmware to my phone?
Should I make a back-up before doing this, won't the malware spread again if I instal the back-up on my phone?
Thanks again!
EDIT:
Unfortunately, I still haven't been able to reproduce the problem.
I still haven't been able to reproduce the pop-up.
I do propably know where the problem came from, a friend of mine sent me a older version of soundcloud (the new one can't cache music). I installed that app, decided that it was to old for me and deleted it. The malware must have spread right after the first use. I'm planning on flashing my phone inthe weekend.
EDIT: I can reprodce the pop-up! It's linked to opening the app 'night mode', this app was downloaded in the official play store 2 years ago. Since then it hasn't got a lot of updates though.
Hey,
Time for a little update.
Last weekend, I contacted HTC's customer support due to the fact that I couldn't find my software version. They told me that I should execute a RUU, but they couldn't find the right version, so I had to contact the Dutch customer support (I didn't do this in the first place because the Dutch customer support wasn't open in the weekend).
The next monday (23-11) I contacted the Dutch customer support and asked them for the ROM, and unfortunately due to the regulations they don't publish the ROM's. However, they told me to do a factory reset and that should solve the issue. Unfortunately, it didn't. After the reset, I now get a different Whatsapp pop-up once or twice a day. The pop-up isn't connected to opening an app, like it was before the reset.
A friend of mine experienced the same problem this week on his new Moto X. All the other phones in my home network don't have this problem.
I hope someone will be able to help me!
Thanks in advance!
Dark-shot said:
Hey,
Time for a little update.
Last weekend, I contacted HTC's customer support due to the fact that I couldn't find my software version. They told me that I should execute a RUU, but they couldn't find the right version, so I had to contact the Dutch customer support (I didn't do this in the first place because the Dutch customer support wasn't open in the weekend).
The next monday (23-11) I contacted the Dutch customer support and asked them for the ROM, and unfortunately due to the regulations they don't publish the ROM's. However, they told me to do a factory reset and that should solve the issue. Unfortunately, it didn't. After the reset, I now get a different Whatsapp pop-up once or twice a day. The pop-up isn't connected to opening an app, like it was before the reset.
A friend of mine experienced the same problem this week on his new Moto X. All the other phones in my home network don't have this problem.
I hope someone will be able to help me!
Thanks in advance!
Click to expand...
Click to collapse
There's a chance that it might've spread over a certain network.... Is you and your moto x friend uses the same network ?
sdeepb said:
There's a chance that it might've spread over a certain network.... Is you and your moto x friend uses the same network ?
Click to expand...
Click to collapse
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
Dark-shot said:
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
Click to expand...
Click to collapse
Depending on the malware a factory reset will not remove it. In fact most malware cant be removed that way. You have to flash the whole device to get rid of it.
Dark-shot said:
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
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Click to collapse
In my opinion after starting all over again as you've already been told, you should do all that you did before and monitor each step with patience and concentration to actually understand what's behind this... This may help out
sdeepb said:
In my opinion after starting all over again as you've already been told, you should do all that you did before and monitor each step with patience and concentration to actually understand what's behind this... This may help out
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Click to collapse
As he said. Here is what I would do if I was in your place. Anyone got any extra steps to add feel free to chime in. This would kinda suck for a bit.
You will need a custom recovery. And a bit of time to set up
1. Take everything off device.
2. Format full device in recovery. Not factory reset. Format system, data, internal storage and both caches.
3. Flash complete stock firmware.
4. Get root before rebooting
5. Reboot, do not connect to wifi during set up. Do not restore anything.
6. Get Catlog from the play store and run it.
7. Then continue set up. Wifi and ect. Scan backed up files with a pc virus scan but only return what you really need.
8. When restoring from TIBU install apps fresh from the market and restore data only to apps. (sucks I know but only way to be sure) make sure to delete old back and redo.
Then monitor catlog. This will tell you everything going on. You would be able to figure it out.
Lol... Use adaway or adblocker and such pop up will be gone ... These are the new tricks from those freaking advertisement companies. They are now smart buddy. Even they can access the vibration as the pop up will come phone will get vibrate and users understand this as genuine and click on those ads . You got whatsapp pop some got browser pop up. Hope this will help u ...
Even you can flash moaAB ADBLOCKER from recovery.
veer.killerboy said:
Lol... Use adaway or adblocker and such pop up will be gone ... These are the new tricks from those freaking advertisement companies. They are now smart buddy. Even they can access the vibration as the pop up will come phone will get vibrate and users understand this as genuine and click on those ads . You got whatsapp pop some got browser pop up. Hope this will help u ...
Even you can flash moaAB ADBLOCKER from recovery.
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Click to collapse
If you would've read it fully than you'll know that the case is far bigger than what you're thinking it is
So a client brought me a Galaxy Tab E (wifi, SM-T560NU) that was owned by their sister in law, now deceased. Its a decent enough tablet and a shame for it to just go to waste. Problem is, they dont have access to the deceased's email, so we are locked out. I've tried every fix I can find online, turning off router when its checking for updates, every sort of trick to get me a backdoor into settings, flashing new firmware with Odin. Nothing. Is there anything that can be done? I mean, when I had a similar thing with someones iPad, at least I could just wipe it and go. But this is trash. I understand its purpose but I feel like this sort of headache is more likely than the thing being stolen and needing this protection. Help?
any luck with this?
going through the same thing with this tablet... pulling my hair out.
codo27 said:
So a client brought me a Galaxy Tab E (wifi, SM-T560NU) that was owned by their sister in law, now deceased. Its a decent enough tablet and a shame for it to just go to waste. Problem is, they dont have access to the deceased's email, so we are locked out. I've tried every fix I can find online, turning off router when its checking for updates, every sort of trick to get me a backdoor into settings, flashing new firmware with Odin. Nothing. Is there anything that can be done? I mean, when I had a similar thing with someones iPad, at least I could just wipe it and go. But this is trash. I understand its purpose but I feel like this sort of headache is more likely than the thing being stolen and needing this protection. Help?
Click to expand...
Click to collapse
I recently sold a tablet on eBay that was working when I shipped it, I have pictures of it working both before and after I factory reset it. When the buyer received it, he emailed me saying it will not turn on, but I am 100% sure it was working when I shipped it out. The buyer has initiated a return, which pretty much means I have to refund the money as there is nothing I can really do to prove it was working when sent. I have pictures of it working, with the date stamp on the EXIF data, but I am almost certain PayPal / eBay will side with the buyer anyway so I would rather at least get the tablet back in my hands.
The tablet was not in the best shape, but the sold price reflected that and I was entirely honest in the description. Reading back through the messages from the buyer there are some red flags popping up that have me wondering if he tried to flash something to it and bricked it. In my auction description and in messages between us I had indicated it was rooted and running TWRP as well as a custom ROM. He had replied saying that he may end up flashing to the original ROM (this after also asking me if it was SIM unlocked, even though it clearly stated it is a wifi only tablet).
Is there any way to find out if he tried to flash something like a P605 ROM onto the P600 I sold him and bricked it? Assuming he did do something like that and I can connect to it somehow either via ADB or ODIN, will it be fairly straightforward to flash the correct ROM back onto it? I should have the tablet back tomorrow and will want to check it fairly quickly to see if the guy screwed it up himself or not.
The only thing that does not have me almost 100% certain of it is that he only had it a few hours before contacting me to say it was not working. However, I absolutely know I sent a working tablet and in all honesty, am going to be pretty annoyed if I get back a non-working tablet.
Thanks.