[Q] Samsung Grand-Doesnt get recognised on PC (Updated Drivers installed) - Android Q&A, Help & Troubleshooting

Hi,
I use Windows XP Prof SP2 on my HP 520 laptop and am trying to connect my Samsung Grand phone as Mass Storage.... unsuccessful!!! :crying:
When I connect my Grand to my laptop using USB cable, my phone says "Connected as media device", and sometimes the right bottom corner notification on my laptop recognises my device and flashes I9082 and then says "a problem occured during installation of your hardware", and sometimes my laptop doesnt recognise (it does nothing).
When I check Device manager, it has a yellow exclamation next to the Samsung Mobile MTP device driver (screenshot attached)...
I have uninstalled and reinstalled Samsung USB Drivers for Grand on my laptop & restarted after driver installation. I also uninstalled and reinstalled Kies latest version, several times. Have tried going to Device Manager and updating the driver. Just says that there was no better match found than the software already installed (Screenshot attached)
Samsung Kies recognises my device as GT-I9082 but just says "Connecting" and stays that way for hours (Screenshot attached)... I m looking at connecting my android device as mass storage (I somehow dont find Samsung Kies comfortable enough).
Please let me know the way forward.

Related

[Q] Unknown Device :(

Hi everyone,
i'm having difficulties to connect my sgs2 to a pc.
i have tried it on 3 different machines (win7 64, win7 64, winxp 32) with the same problem:
I works fine when i first connect the phone in download mode. But as soon as i disconnect the cable i can't connect it again. Windows sais that it doesn't recognize the device and that's it. The device manager shows an "Unknown Device" under USB-Controller. And i am not even able to install drivers by manually pointing windows to a file.
as already sais, i have tried that on 3 different machines. I have tried installing driver via kies and via the driver file that is available here in the forums. i have also tried different usb ports.
Any ideas?
Goddchen
EDIT: Maybe this is an important information: the phone connects fine as long as it is running (can be found via adb, logcat is working, etc...) it only makes problem when in download mode...
I had exactly the same issue yesterday on my Windows 7 box. In the end I connected the phone in normal (not download) mode. Into device manager and uninstalled the drivers through there.
Then I uninstalled Kies and reconnected the phone, I allowed Windows to search windows update to find drivers (not that it did as it couldn't find any and reverted to the local ones. Then disconnect the phone, re-install Kies, run the install drivers from the tools menu, close Kies. Run up Odin and the connect the phone in Download mode, low and behold 2 minutes later after a lengthy installation process the phone was picked up.
I tried a number of things but for some reason this specific order seemed to sort it.
Hey,
thanks for you hints. But they didn't work for me.
I found the problem: believe it or not, it was THE CABLE. I went and got another cable and this one is working fine all the time. The other one doesn't... Very strange...

[Q] Please help: Kies not connecting...

Hi, I have a problem connecting to Kies. I have been searching for hours over the internet for a solution but nothing worked.
Until yesterday I was connecting normally to Kies, syncing my mobile and checking for updates. Yesterday Kies gave me a message that there is a new update (for kies software), so I accepted the update and got the latest version (2.0.3.11082_152). Since I did that i couldnt connect my SGS2 to Kies again. It keeps on saying "connecting" on the screen but never ends and never show my SGS2 under "connected devices" .
I already have "debugging mode" unchecked. I used the option to update drivers several times. I tried to download Kies again at least 8 times (both the latest version as well as the original version I previously had), I tried unmounting my SD card, I tried several USB cables, but still getting "connecting" that stays forever.
BTW, I can connect to my PC in USB storage mode.
I have stock Android 2.3.3 with Kernel version JPKH1 (Arabic enabled).
I really appreciate any help from anyone.
I have read in many forums that I need to pick "Kies mode" by going to Settings>Wireless and network> USB settings. Well, on my phone when I go to Settings>Wireless and netwrok I dont have "USB settings" in the list but have "USB utilities" instead. Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
same prob
Anyone, PLEASE....
waelnd said:
Anyone, PLEASE....
Click to expand...
Click to collapse
I have read in many forums
suggest if these forums know so much ask them as you are not getting an instant reply .
Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
Off course thats what we all have your other forums are talking nonsense .
Suggestion turn phone OFF turn PC off reboot PC Reboot phone .
Start Kies connect Samsung USB cable .
Wait for Kies to connect .
jje
And make sure you run Kies as Administrator if you are running Win7
I used to have the same issue.
If you are using a 3rd party launcher, try turning that off and returning to touch wiz, as that caused issues for me, also make sure the phone is unlocked.
Failing that, turn the computer off, and plug the phone in, and then boot the computer back up, that might force it to install the drivers.
Same problem with me.i have win xp.but newer kies verson does not support sgs2.one another problem is i accidently uninstalled samsung usb driver for mobile phone.now i connect phone with pc via usb cable,the pc every time says fond new hardware and try to install it but could not sucseed.when i manually install driver,pc every time says "mobile phone has being used,eject the phone and reboot pc then install usb driver".where no phone is conected.why pc says eject phone where no phone is conected? Please help me please.
Sent from my GT-I9100 using XDA App
Saolved: Kies not connecting
Hi. To any who is faing this problem, here is the soultion that worked with me.
After trying everything, from rebooting PC and phone several times, using Kies "Resoultion Connection Eror" to download drivers many times, making sure the USB debugging is turned off from setting, etc,,,,, NOTHING WORKED
So:
1- I disconnected my phone from PC
2- I went to PC Control Panel>System and Maintenance>System>Device Manager
Under "USB Controllers" I didnt find anything with Samsung name. Instead, I found 2 entries under the name "USB Composite Device". Using right click I uninstalled them.
3- I reconnected my phone with Kies closed. As soon as I reconnected my phone, I had a message saying that Samsung Drivers are being added
4- I opened KIES, and Voila... my phone connected and I could see its name under Kies connected devices.
5- Now under Device Manager I can see "Samsung Mobile USB Composite Device"
My interpretation is that although I tried to update the Samsung drivers thru Kies many times, the drivers that already existed for the "USB Composite Device" (which I uninstalled in step 2) were forbidding Samsung drivers to take their place. So when I unistalled the USB Composite Devices everything worked the way ot should.
Hope this could help anyone who faces this problem.
Solved!!
Just go through the trouble shooting procedure which shows up on the screen when Kies is running and your device is not able to connect. It'll download some driver and automatically fix the issue.

[Q] USB Device not recognized

Hi,
When i plugged in my Samsung Galaxy SII, to either my desktop or laptop, it is saying 'USB Device not recognized'. When i click on the message it displays a message 'windows has stopped this device because it has reported problems. (code 43)'.
It is not getting connected to Kies on my system too. I tried reinstalling the device driver and even re-installed the Kies, even then it didn't work.
Please help me resolve this issue.
Regards
Kishore. K
USB device not recognized
The USB connector pin was the problem(though mobile is gettng charged, data is not accessible when connected to system).
After getting that changed,its working fine.

[Q] unable to connect to pc

i try to connect my Samsung fit 5670 mobile using USB cable in my windows 8.1 PC. It keeps on saying "USB not recognized", also installed drivers, lots of time but nothing happened.

Can't mount device to computer

When i connect my SGS2 to my computer a little message pops up in the notification bar saying :
"the last device you connected to this computer malfunctioned" and when i go into Device manager i have a little yellow triangle next to an usb sayig "Unknown usb deivce" ,i've attached an image/screenshot that tells a better story.
Also when i connect the phone nothing happens on the phone (no icons, nothing).Just get that beep from the Windows.
I have tried :
- reinstalling the samsung drivers for the windows (event tried with Kies)
- tried mounting it from Recovery
- trying installing/reinstalling those windos usb drivers for that usb
nothing helps...any1 ?
Phone :
Custom rom , kitkat with TWRP recovery 2.7
PC :
Windows 8.1 64bit.
~ i have never had this problem before, i havent connected my phone to my pc in a long time so i dont know what could have caused this

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