I'm an idiot. I was driving and had my phone on my lap. When I parked, I forgot it was in my lap and it fell into the parking lot when I got out. Now there's a chip off the top right corner and a small scratch on the camera. I'm upset.
Sent from my HTC One_M8 using xda app-developers app
That a bummer. ?
Sent from my HTC One_M8 using Tapatalk
kevinallen4325 said:
I'm an idiot. I was driving and had my phone on my lap. When I parked, I forgot it was in my lap and it fell into the parking lot when I got out. Now there's a chip off the top right corner and a small scratch on the camera. I'm upset.
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
So sad But, lets be honest here, that could've been much worse!
I've had that issue before, I'll get up and the phone falls on concrete. That is the moment where everything stops for a second.
Well...... If it REALLY bothers you. You could always smash the screen and get a free replacement via the 6 month warranty program lol Unless they just actually replace the screen
But in all seriousness that's a bummer.
wow sorry man. That happened to me with my note 10.1 2014 edition. I pulled my laptop bag from my car and somehow my tablet fell out and landed on gravel. camera got messed up and the worst part of it was it's the white version so there were a ton of black scratches all over the back and screen. Stupid gorilla glass...
Vcolassi said:
Well...... If it REALLY bothers you. You could always smash the screen and get a free replacement via the 6 month warranty program lol Unless they just actually replace the screen
But in all seriousness that's a bummer.
Click to expand...
Click to collapse
You would have to supply them with a credit card, in which case they will send you out a replacement and a box to send yours back in. If you dont send yours back, your card gets charged..guess thats how it works
No case?
Sent from my HTC One_M8 using Tapatalk
That's the route I would go than, at least me personally. That chip would drive me nuts lol. And you could make a drop test vid for xda members lol
If that's true that's pretty awesome. Clean exchange and you won't be without a phone for a bit. Nice job HTC.
Sent from my HTC One_M8 using xda app-developers app
who would i contact about the replacement? HTC or AT&T?
and thanks for the suggestions
Tower1972 said:
You would have to supply them with a credit card, in which case they will send you out a replacement and a box to send yours back in. If you dont send yours back, your card gets charged..guess thats how it works
Click to expand...
Click to collapse
Better than nothing I guess. I did what the OP did with my m7 last year like 2 days into owning it. Slippery phone lol
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
kevinallen4325 said:
who would i contact about the replacement? HTC or AT&T?
and thanks for the suggestions
Click to expand...
Click to collapse
If your within your 14 days call at&t and they will hold $200 on your card ship you a new one with a box to send the old one back once they receive the damaged device your money will be released or you can call them and setup the exchange and do it in a at&t store that way they don't hold your money.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
---------- Post added at 08:40 AM ---------- Previous post was at 08:39 AM ----------
manup456 said:
If your within your 14 days call at&t and they will hold $200 on your card ship you a new one with a box to send the old one back once they receive the damaged device your money will be released or you can call them and setup the exchange and do it in a at&t store that way they don't hold your money.
If your 14 days are up just go through the insurance.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sent from my HTC One_M8 using XDA Premium 4 mobile app
That's exactly what happened to me on my N4
Sent from my HTC One_M8 using Tapatalk
Related
I just bought a "Like New Mint" condition atrix off ebay. The seller is a power seller with a 99.6% rating.
I opened the box and had it unlocked and aura 1.1.3 installed before it even finished its first boot.
After fooling with it for a bit, I came to realize there is a dead row of pixels on the screen a half inch thick spanning across the top of the screen....
I already sent an email to the seller and awaiting a reply...
Justvwanted to know if anyone knows another way I can fix this. Could I copy the pds from my other atrix?
Man this blows, since I just ordered an unlock code for that imei as well.
I'm too on the ball and gotta slow down I think lol
Any suggestions would be greatly appreciated
Sent from my MB860 using XDA Premium App
No way to fix my atrix had the same issue and I sent it to Motorola and still no fix so I sold it was my fav phone but a lot of early models had that is about a half inch from notification and it sucks
Sent from my HTC Sensation 4G using XDA App
Well that sucks.
Sent from my MB860 using XDA Premium App
konflikt1911 said:
No way to fix my atrix had the same issue and I sent it to Motorola and still no fix so I sold it was my fav phone but a lot of early models had that is about a half inch from notification and it sucks
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
You didn't just sell it on ebay did you?
Solid...Does the touchscreen work in that area or were you unable to boot. If you can't get your cash back, my guess is it took a fall or it passed through an xray machine maybe. New digitizer wouldbe my first thought. Is it there when you fast boot?
Just had the same problem with mine; looks like it's the digitizer.
I flashed back to Bell 2.2.2 (bl and all), restored PDS backup, factory reset, etc and no fix. Sent it back to moto for repair and they told me it was due to water damage (which I think is BS; as I've never had it any where near water.. even made sure to take it out of my pockets before taking a shower to avoid steam).
Got my Atrix around March 20th, so it would have been one of the first run and my buddy who works at a Bell store said he'd seen a couple come back already.
Luckily I had the insurance, so I gave it some real water damage and had it replaced...
Phoneguy589 said:
You didn't just sell it on ebay did you?
Solid...Does the touchscreen work in that area or were you unable to boot. If you can't get your cash back, my guess is it took a fall or it passed through an xray machine maybe. New digitizer wouldbe my first thought. Is it there when you fast boot?
Click to expand...
Click to collapse
Would the xray machine do that?
They are willing to refund me. I'm problem gonna try that
Sent from my MB860 using XDA Premium App
Update:
They offered to refund the price of a new digitizer or shipping to ship it back. I took the price of a digitizer, and now have a $27 digitizer ordered from ebay. Please tell me im not crazy... I kinda have a bad feeling about this.
Sent from my MB860 using xda premium
SolidHelix said:
Update:
They offered to refund the price of a new digitizer or shipping to ship it back. I took the price of a digitizer, and now have a $27 digitizer ordered from ebay. Please tell me im not crazy... I kinda have a bad feeling about this.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
You must have gotten the original phone at a good price, because I would have taken the refund.
Hopefully everything works out for you!...
Sent from my GT-I9000 using XDA Premium App
SolidHelix said:
Would the xray machine do that?
They are willing to refund me. I'm problem gonna try that
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
X-ray machines can screw up some digital cameras, but I'm not sure about cell phones...
Sent from my GT-I9000 using XDA Premium App
ccrows said:
You must have gotten the original phone at a good price, because I would have taken the refund.
Hopefully everything works out for you!...
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
$325 shipped
Sent from my MB860 using xda premium
SolidHelix said:
$325 shipped
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Woah......
Just thought i would share my experience.
My charging port has been acting funny for a week or so. Last night it wasn't working at all. I called customer care to find out about a repair as I didn't want to exchange it. They told me about a warranty center not to far from me.
I took it in this morning, they looked it over and decided they couldn't repair it. So they gave me a brand new one. The lady saw cm10 and allowed me to put it back to stock so i wouldn't get charged.
AT&T customer service has come a long way in the years since I first had the service.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had a very pleasant experience earlier today too. My situation is different cause I've only had my phone for a few days, but I had some stuck pixels & they exchanged it for a flawless one cheerfully & with no questions asked. Very impressed with AT&T so far, especially after all the bad things I've heard about them
21productionz said:
Just thought i would share my experience.
My charging port has been acting funny for a week or so. Last night it wasn't working at all. I called customer care to find out about a repair as I didn't want to exchange it. They told me about a warranty center not to far from me.
I took it in this morning, they looked it over and decided they couldn't repair it. So they gave me a brand new one. The lady saw cm10 and allowed me to put it back to stock so i wouldn't get charged.
AT&T customer service has come a long way in the years since I first had the service.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
If your USB port doesn't work, how did you put it back to stock?
Good to hear about your experience though!
Sent from my Galaxy Note.
My note was bought off eBay. It came with the receipt from best buy, but the local warranty center wouldn't deal with me. I'm probably going to call cs. What do y'all think?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Pretty sure it's non transferable. Good luck.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
btswein said:
If your USB port doesn't work, how did you put it back to stock?
Good to hear about your experience though!
Sent from my Galaxy Note.
Click to expand...
Click to collapse
I downloaded a stock rooted rom, flashed it, and viola. The lady knew it was still rooted, and said she would take care of the rest.
Sent from my SAMSUNG-SGH-I717 using xda premium
I am lucky to have a service center close to my house. I've been there a dozen times over the last few years. They are top notch when it comes to customer service. I've never been disappointed. Always be sure to complete the customer service survey if asked.
Sent from my SAMSUNG-SGH-I717 using xda premium
I've been with AT&T since before they were Cingular, lol. Always had great experience with their customer service!
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
shaokang said:
My note was bought off eBay. It came with the receipt from best buy, but the local warranty center wouldn't deal with me. I'm probably going to call cs. What do y'all think?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Warranty isn't transferable
Sent from my SAMSUNG-SGH-I717 using xda premium
kiltedthrower said:
Warranty isn't transferable
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Most the time they don't ask if u purchased the phone. Atleadt haven't with me. Just call and tell them u need an exchange and 9/10 times they will as long as there is no water damage.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
They just denied Me service cause I'm not with att any more gotta call Samsung
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Does that surprise you? Makes sense to me that you don't have service with them!
Sent from my SAMSUNG-SGH-I717 using xda premium
Hey I had hope lol.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Never hurts to ask right? =D
Sent from my SAMSUNG-SGH-I717 using xda premium
Asked them to swap out my i717 because the GPS was not functioning correctly.
They sent a what looks like a new phone. Had all the clear plastic on the camera and sides.
Very happy with them.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had a USB port problem on my wife's phone and I called the Att warranty and a replacement arrived the next day. Along with that I noticed the black clipping issue is substantial. As her new screen is more vivid compared to mine....Thinking about replacing mine now.
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
Heres my issue. I've already exchanged my phone at work. Its never been dropped always lived in a case similar to an otter box and I still have theses hair line cracks two, circled in the picture below. I called CS yesterday about the charging issue and they are sending a replacement I'm just not sure I'd they will say these cracks are physical damage and charge me 549
the second star to the right
ladyhaylin said:
Heres my issue. I've already exchanged my phone at work. Its never been dropped always lived in a case similar to an otter box and I still have theses hair line cracks two, circled in the picture below. I called CS yesterday about the charging issue and they are sending a replacement I'm just not sure I'd they will say these cracks are physical damage and charge me 549
the second star to the right
Click to expand...
Click to collapse
They replaced mine for the cracks, then the next two for screen blobs. I handled everything over the phone. When asked if it was dropped I let them know it was a documented issue. They contacted Samsungwhile I waited on hold, Samsung confirme and att came back on the line and processed the exchange.
Sent from my SPH-L710 using xda app-developers app
00mred00 said:
They replaced mine for the cracks, then the next teo for screen blobs. I handled everything over the phone. When asked if it was dropped I let them know it was a documented issue. They contacted Samsungwhile I waited on hold, Samsung confirme and att came back on the line and processed the exchange.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Thank you very much you just made my day
the second star to the right
Dropped it from like 3 feet straight down on the screen.....
Sent from my HTC6435LVW using xda app-developers app
Ouch.
Sent from my Nexus 10
Damn that sucks! I have the otterbox on my phone now since my shatter the screen on this phone breaks easily. Now my question for you is were you rooted and all that good stuff? And are you getting a replacement from Verizon ? If so welcome to ota stock Rom you'll be stuck if you weren't already.
Sent from my HTC6435LVW using xda premium
He wasn't rooted or unlocked he was stuck locked up from the ota update.
Sent from my HTC6435LVW using xda app-developers app
Damn... that's more busted than Christina Aguilera!
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
jonesin said:
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Isnt that illegal? And wont they find out anyhow?
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv<yp=AllFixedPriceItemTypes&var=sbar
SHANENATAS said:
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv<yp=AllFixedPriceItemTypes&var=sbar
Click to expand...
Click to collapse
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Naw I'm gonna go through insurance. I'm so bummed. I think my heart skipped a beat when it happened. At least I can still use it
Sent from my HTC6435LVW using xda app-developers app
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Keep your fingers crossed, you might just luck out and not have the OTA. Mine didn't but it was a refurb. I'm sure you'll let us know, lol
---------- Post added at 01:26 AM ---------- Previous post was at 01:24 AM ----------
ickedmel said:
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I'm just really surprised to see so many DNA breaks from dropping it. In fact I have never cracked a screen, knock on wood. My old Droid Razr was pretty durable too. Now my daughters ipod touch broke if you looked at too hard, haha JUNK
The DNA is supposed to have triple gorilla glass too. I wonder if some of these are refurbished with fake junk digitizers? The screens should not be shattering that easily.
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
rogerwalker22 said:
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I had to get a replacement for my DNA, which came with the OTA, due to battery issues. I was looking forward to getting a phone with the old software and when the replacement came it had the old OS; but that had to go back due to the power button being concaved, so it was flush with the top, blown speaker and a dead pixel; and this was how it came out of the box! (100+ point inspection my a$$). The next replacement came and it too had the old software but wouldn't connect to WiFi. I received the third replacement yesterday and it was perfect, but the OTA was pre-installed. Hope you get not only the old software version but also a workable phone.
fury15 said:
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
You can keep it, but don't sell it. When you report your phone lost, the carrier gives it a bad ESN.
123421342 said:
Isnt that illegal? And wont they find out anyhow?
Click to expand...
Click to collapse
well i suppose so yes it could be outside of the boundaries of the insurance agreement but i pay a subsidy and an insurance fee for a reason. I could claim the phone was stolen swap the motherboards and sell the broken unit to cover the insurance premium but i wont be doing that. I see no harm no foul. They will be recieving a perfectly functional peice of hardware in the exact condition I reported during the claim... to each his own though
If you swap the motherboard you will be converting the new Dna to the old esn that you just reported lost... So you are just giving yourself a bad esn. Lol
Also its fraud but whatever you want to do
-- Sent from my Palm Pre using Forums
What type case was your DNA in when this happened?
sent from my DNA running sense 5
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
rogerwalker22 said:
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
Click to expand...
Click to collapse
Didn't I post a link with a video? It seems really easy to fix, that's why I wanted it. I even put an ad on craigslist. If you report it lost or stolen you could always "find it again" and they can reverse the bad ESN. My cousin bought a bad ESN phone from ebay. Verizon ended up calling the original owner and he went ahead and released it, they made the ESN good again. I don't know all the details but that's what he told me, sometime last year.
Hmm options, how much will it cost? Since the phone has to be sent away and cracked open anyway, buy the digitizer and send it to be jtagged, 2 birds with one stone. It might cost you a little more but you will be golden in the end. Fixed phone and S-off.
Im so sad right now. This was the best phone I ever had. Now I have to go back to this crappy note 2
Sent from my SGH-T889 using xda app-developers app
rvdangel630 said:
Im so sad right now. This was the best phone I ever had. Now I have to go back to this crappy note 2
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
The Note 2 is not crappy...it's just not as good
Im just really sad....now to wait for a replacement unit, now watch it have a gap issue or speaker issue...
Sent from my SGH-T889 using xda app-developers app
What'd you do to it? Dang, looks like you shot it or something
Zolor23 said:
What'd you do to it? Dang, looks like you shot it or something
Click to expand...
Click to collapse
Probably wears super skinny jeans and he felt down landing on it.
Its a good thing he got insurance for it
rvdangel630 said:
Now I have to go back to this crappy note 2
Click to expand...
Click to collapse
#firstworldproblems
Sent from my HTC One using XDA Premium
Ugh that hurts to look at. How did that happen?
Sent from my HTC One using xda app-developers app
dropped the phone and it fell flat on it's face....my replacement came in today and I'm gonna have to exchange it as it has gap issues and the power button is flush with the phone.
Sent from my HTC One using xda app-developers app
**** man that really blows....
Well my note 2 don't have any issues whatsoever and personally find it to still be the best phone for me, over this one and the s4.
Maybe learn something and put a case on it....
Fancy pants Note ||
I have to disagree the H1 blows the N2 out the agua! And I'm not going to cover up this phone with a hunk of plastic. That's what insurance is for.
Sent from my HTC One using xda app-developers app
rvdangel630 said:
I have to disagree the H1 blows the N2 out the agua! And I'm not going to cover up this phone with a hunk of plastic. That's what insurance is for.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
the insurance plans are actually a rip off. you have a large deductible on top of a monthly plan... if you don't pay the deductible to replace it at some point you will effectively pay an extra 50% the cost of the phone for no reason. If you do use the insurance plan, you have bought 2 phones instead of one..
buy one phone, learn to take care of your one phone, and you won't be blowing money on "insurance" plans.
thcOne said:
the insurance plans are actually a rip off. you have a large deductible on top of a monthly plan... if you don't pay the deductible to replace it at some point you will effectively pay an extra 50% the cost of the phone for no reason. If you do use the insurance plan, you have bought 2 phones instead of one..
buy one phone, learn to take care of your one phone, and you won't be blowing money on "insurance" plans.
Click to expand...
Click to collapse
This is the reason my insurance plan is a Nexus 4. It's a fixed $300 IF it's needed compared to the $5-$8 a month + $150 deductible. On top of this, they send you a frikkin refurb. I have yet to damage a smartphone in 4 years. I've saved over $672 for me & my wife's phones by not paying $14/month to cover 2 phones.
Joshnor713 said:
The Note 2 is not crappy...it's just not as good
Click to expand...
Click to collapse
The note 2 is just as superior in it's own right as a Samsung Device not crappy by far , u should be happy that of any Tmo phones that's the spare u have cause every other Tmo phone sucks besides them two
Sent from my HTC One using xda app-developers app
rvdangel630 said:
I have to disagree the H1 blows the N2 out the agua! And I'm not going to cover up this phone with a hunk of plastic. That's what insurance is for.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Love to know how it 'blows it out the aqua?'
While the One's build quality is nicer, it isn't any faster than my N2. Now if you go off specs, I suppose so, but real world experience and can't tell much of a difference, they all feel pretty quick.
Also, enjoy the broken screens and waiting on replacements and what not. I'd rock a case on any phone and still have insurance just in case. These phones are almost as expensive as mid grade PC's, so not taking the chance. You can go right ahead and play in that pipers pit!
Fancy pants Note ||
Seems like I hurt someone's feelings.....
But it's my opinion, a note 2 with touchwiz out the box is sluggish, it's only when you root and install a Rom is when it gets better.
the HTC one out the box feels so much smoother. I have rooted and installed custom roms every device I owned since the G1 to the note 2. But not this phone, I feel no need to.
So to me the HTC one wins over the note 2. As far as broken screens, this is my first time every cracking a screen like that, I take care of all my phone's, but I'm a truck driver and I forgot to put back my phone on the mount and the result was a six foot drop flat on it's face. I bet I won't do that again......
I waited one day for the phone asurion next day aired it for free. HTC one ftw!
Sent from my HTC One using xda app-developers app
My sister had the HTC One X until it was stolen, we had been paying the monthly insurance fees and we were sent the HTC One as a replacement device.
+1 AT&T.
Sent from my HTC One using xda premium
Nice. Hope you guys enjoy it.
Sent from the "ONE" phone for me
Lucky you. I am a new comer to HTC since the sensation and its horrible battery. But this phone is super amazing.
Sent from my HTC One using xda app-developers app
SKyRocKeting727 said:
Nice. Hope you guys enjoy it.
Sent from the "ONE" phone for me
Click to expand...
Click to collapse
I already had an HTC One from launch, but now there are 2 in the family
The Project said:
My sister had the HTC One X until it was stolen, we had been paying the monthly insurance fees and we were sent the HTC One as a replacement device.
+1 AT&T.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Were you sent a silver or black?
Sent from my One X using xda app-developers app
thinkhope said:
Were you sent a silver or black?
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
I was sent a silver
Sent from my HTC One using xda premium
They did the opposite the first time I tried to buy my One from AT&T they sent me a freakin One X + lol
Sent from my HTC One using Tapatalk 4 Beta
The Project said:
I was sent a silver
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I want to replace my One X, but I really want a black One. Think it would be possible to take the silver one I receive from insurance to a store and exchange it for a black one??
Nick281051 said:
They did the opposite the first time I tried to buy my One from AT&T they sent me a freakin One X + lol
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
When I placed my order for my One they created an order for a one x
Sent from my HTC One using xda premium
thinkhope said:
I want to replace my One X, but I really want a black One. Think it would be possible to take the silver one I receive from insurance to a store and exchange it for a black one??
Click to expand...
Click to collapse
You could probably sell it and then buy a black one. You might have a to fork over an extra $50
Sent from my HTC One using xda premium
The Project said:
When I placed my order for my One they created an order for a one x
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
When I got the wrong phone it said one x+ on the receipt but the price was correct for the 64 gb One that I ordered
Sent from my HTC One using Tapatalk 4 Beta
It seems as though this is no longer the case. Friend of mine just tried doing this and they kept giving him the one X as a replacement. Hope some of you were able to take advantage.
Sent from my One X using xda app-developers app
I received an HTC One as an insurance replacement for my old HTC Titan. The website offered only the silver, but I was able to get the black that I preferred when I called. So far I'm enjoying the phone and getting used to Android.
I had massive issues with the 4 Note 2s I was sent as replacements, so they gave me a 64gb One (silver). This was through AT&T, not assurion (the insurance company)..
How were you able to deal with att instead of asurion??
Sent from my One X using xda app-developers app
Late reply, but once again, because I don't know where the misconception comes from:
ASSURION IS ONLY FOR LOST, STOLEN, or DAMAGED (liquid, fire, physical) PHONES. FOR WARRANTY SERVICE, YOU GO THROUGH AT&T AND IT IS FREE FOR YOUR FIRST YEAR.
Again, all caps, because I must have repeated it about 1000 times over the years.
If you have a WARRANTY issue, you call AT&T and speak to the warranty department.
entropism said:
Late reply, but once again, because I don't know where the misconception comes from:
ASSURION IS ONLY FOR LOST, STOLEN, or DAMAGED (liquid, fire, physical) PHONES. FOR WARRANTY SERVICE, YOU GO THROUGH AT&T AND IT IS FREE FOR YOUR FIRST YEAR.
Again, all caps, because I must have repeated it about 1000 times over the years.
If you have a WARRANTY issue, you call AT&T and speak to the warranty department.
Click to expand...
Click to collapse
What are you talking about? Its not "free" AT&T will not replace your phone.
Sent from my HTC One using xda premium
AT&T honors your warranty for the first year, and yes, it's free. Call the warranty department and they'll handle the exchange. Not sure what YOU'VE been doing, but I had to go through more than a few defective refurb phones in the past year, and they were ALL exchanged, free of charge, through AT&T's warranty department. No, I don't pay for insurance either.
Like I said, if it's a DEFECT, AT&T will exchange it. If it's damage, then you go through insurance.
Yes warranty service is free from AT&T.
Sent from the "ONE" phone for me
SKyRocKeting727 said:
Yes warranty service is free from AT&T.
Sent from the "ONE" phone for me
Click to expand...
Click to collapse
Yes I know this. But we aren't talking about defects.
Sent from my HTC One using xda premium